Student Reference Guide Buildings & Grounds Department
Custodial Maintenance Grounds
x 3660
Frequently Called Phone Numbers Buildings and Grounds Café Campus Safety College Store HELP Desk Hubbs Hobart Athletics Hobart Dean’s Office William Smith Athletics William Smith Dean’s Office Post Office Residential Education Sport and Rec Student Activities
x 3660 x 3506 x 3656 x 3449 x 4357 x 3600 x 3565 x 3300 x 3500 x 3467 x 3504 x 3880 x 3528 x 3513
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The HWS Buildings and Grounds Department is responsible for cleaning, maintaining and constructing facilities and landscapes at the campuses. Our department includes: Routine Maintenance and Repairs Carpentry/Painting -Such as... · Replace broken ceiling tiles · Hang window blinds · Replace signage · Install bulletin boards, whiteboards and chalkboards · Roof repairs · Minor furniture repair · Replace window screens · Repair damaged walls · Repaint office and student rooms as required Electrical - Such as… · Repair light switches · Replace light bulbs and ballast · Replace receptacles · Preventative maintenance · Repair exterior lighting
Plumbing/HVAC - Such as… · Faucet Repairs · Replace toilet seats · Repair shower heads · Unclog drains/ traps · Hot water heater repairs · Clean air filters · Thermostat Repairs Grounds - Such as… · Landscaping · Snow removal/ice salting · Tree maintenance ·· Event Support Custodial - Such as… · Routine, emergency and special cleaning · Floor cleaning/stripping/waxing · Trash Removal · Recycling · Event Support 2
Work Orders Any work request submitted to B&G (Buildings and Grounds) is numbered as a work order and falls into one of two categories: Emergency or Routine. Emergency Request—one that involves a health or safety hazard, a power failure or potential damage to facility equipment. Routine Request—Burned out bulbs, leaky faucet, key requests etc. These are scheduled in the order they are received, but completion time is dependent on the availability of parts. Event Set-Up Requests: Five days notice is requested for ALL set-ups. (see page 17) To place a work order: Call B&G ~ M-F 8 am – 5pm x3660 Email ~ facilities@hws.edu Walk-in ~ Red building in Medbery Lot Don’t forget to include ·Date ·of the problem, including floor and room number ·name, email address and cell phone #. 3
Custodial The schedule for Custodial Staff is: Residence hall buildings are cleaned 7 am – 3:30 am Monday thru Friday Restrooms are cleaned ONCE a day M- F~ ~Please help keep them clean~ Vacuuming starts at 8 am Personal bathrooms with the exception of Comstock House are cleaned by appointment only. ~~Call 781-3118~~ Limited coverage on Saturday and Sunday in Sherrill, HBD and JPR, our staff is here from 7am thru 3:30 pm. We also have a limited crew here on Friday night and Saturday night from 9pm to 5:30am. Both shifts can be contacted via Campus Safety. A student must be present while his or her private bathroom is being cleaned. Services are provided to the following areas: · Odell’s—Laundry Rooms are cleaned once a week. · 380 S. Main St.—Common area are cleaned twice a week. Vacuums can be borrowed from B&G with a HWS ID call x 3664. Your RA also has access to a vacuum. 4
Recycling Gray recycling bins can be found throughout campus
Small recycling bins are located in each dorm room
Central recycling bins are located on the 1st floor of each residence area
The following can be put in your blue bin. (No Food or Liquids please)
* Cardboard * Aluminum cans * Paper (white and colored) * Tin cans * Magazines * Glass bottles * Newspapers * Plastic bottles * File folders * Paper coffee cups
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B&G and Sustainability Biodiesel reproduction used in the mowers and Kubota’s.
Green Seal approved cleaning products .
Sustainable landscaping (use of recycled wood products).
Reuse of unused stone on campus from completed projects For more information on what B&G does to help the sustainability on campus please contact us at x 3660 Green Roof on Comstock Hall
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Keys Requests for keys that are lost or stolen need to be requested through Residential Education x 3880 Res Ed will request the keys from B&G. Res Ed will notify the students when the new keys can be picked up at the Res Ed office. If you are locked out of your room/building: Contact Campus Safety x 3656
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Odell’s Locks In order to enhance the security of your residence, an additional secondary lock was installed on the sliding glass door leading to the patio. To use simply insert the metal pin into the hole at the top of the door and turn to lock the pin in place. This prevents the door from being opened. To remove the pin simply turn it and put it from the hole. It is recommended that you utilize both the main lock on the door and the secondary pin lock to maximize your security. Questions?? Please call B&G x 3660
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Lofting Only college provided lofts are permitted in the residence halls. •Lofts are not allowed in Odell’s or small houses. •Lofting forms can be obtained on the Office of Residential Education website, from your RA or on the B&G website. •NO lofts will be constructed in advance of a student’s arrival. •
Raised
Bunked
Lofting will begin two weeks after school opening.
Lofted
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Student Furniture Furniture (mattresses, bed frames, desks, chairs, etc.) is not to be removed from rooms. If you have a unique situation and would like to request furniture to be removed you must: Request permission from the Residential Education office. If approved, Residential Education will submit a work order to B&G and the furniture will be removed.
If this policy is not followed you may be charged for missing furniture.
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Heat and A/C Heat ~~The heat in the residence halls, small houses and Odell’s units is turned on at the beginning of October. Once the heat is turned on for the winter it will not be turned off until spring. The President’s Climate Task Force, after considering both cost and environmental benefits has established a heating policy for the Colleges. B&G will work to keep heat margins between 68-72 degrees. All area of campus are monitored closely, but due to weather changes and heating infrastructure variations may occur. Air conditioning~~There is no air conditioning in any of the residence halls or small houses. All other spaces will be turned on starting the Monday after Commencement. B&G will not install any personal AC units unless we have received permission from Res Ed. Please contact B&G if your room is too warm or too cold. Please note: Due to the type of heating in the buildings, opening your windows will make the heat continue to run making your room warmer. Please call B&G so we can adjust the heating system.
Regulating your Heat Depending on the building you are in, you have one of two controls to regulate your heat. Once you set your control remember, it takes the radiators some time to react depending on the system in the building and the size of the room. That is why it is usually best to leave the controller on one setting to maintain an even temperature in the room. The settings for the two controllers are:
Setting Temp (F)
0 * 1 2 3 4 5 off 56 61 64 68 72 75
Setting Temp (F)
0 * 1 2 3 4 5 6 off 43 46 54 61 68 73 79
* Remember, these settings are guidelines. The actual temperature will vary depending on the building and room configuration. Also, be sure clothes, bedding, and any other material do not cover the radiator. This will negatively affect the temperature of the room.
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Adjusting the Honeywell Digital Thermostat (DeCordova and Caird) · Make sure the thermostat is turned ON. The On/Off selector switch is located on the lower left portion of the digital thermostat. · Turn the fan selector switch to AUTO. This switch is located on the bottom; center position of the digital thermostat. · Select the desired fan speed. This is located on the bottom, right of the thermostat. NOTE: the fan will not run continuously when the thermostat is in the AUTO POSITION. It will only run when the thermostat is calling for a change in temperature. · Adjust the digital thermostat using the UP and DOWN arrows, located directly under the digital screen, to the desired temperature.
1) On/Off
2) Fan (on Auto) 3) Fan Speed 1,2,3
· Turn the thermostat to heat or cool. The selector switch is located on the lower level portion of the thermostat. · Turn the fan selector switch to AUTO. The selector switch is located on the lower right portion of the thermostat. NOTE: the fan will not run continuously when the thermostat is in the AUTO position. The fan will only run when the thermostat is calling for a change in the temperature. · Adjust the temperature up or down using the selector buttons on the right middle portion of the thermostat. 13
Our goal is to provide safe access to and from all buildings, parking lots and athletic facilities.
Snow Removal
•Snow
and ice clearing is a continuous process and getting around in the winter by vehicle or on foot requires patience, care and common sense. •Snow
removal from steps, walkways, ramps, emergency entrances, roadways, access roads and parking areas happens according to a pre-determined priority list. •Salting
commences after plowing or when hazardous conditions exist.
•We
do not shovel out or between cars. However, if you need to borrow a shovel, you may stop by Security. •Please
report hazardous conditions to Campus Safety x3656 or B&G x3660. 14
Laundry Laundry machine issues are to be called in to the contracted service provider: Mac-Gray 1- 800- 622- 4729 (1800-MACGRAY) or call Buildings and Grounds at x 3660 and we will contact Mac-Gray for you.
Vending Vending machine (soda, candy, etc.) issues are to be called in to x3337.
Computers/Cable Computer connections, Cable, and Internet are IT issues call x4357 for Repair Hotline/ Help Desk.
Telephone Telephone issues can be called in to x3410.
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Pest Control Please dispose of left-over food. •Close open containers, wipe up crumbs etc. •Close windows at night in kitchens and common areas. •Do not feed wild animals. •Do not leave trash outside overnight. •
If you need pest control services please call B&G to place a work order. Phone x3660 E-Mail - facilities@hws.edu Walk-in at 311 Pulteney St.
Buildings and Grounds will then contact the pest control vendor who comes to campus on Fridays.
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Event Set-Up Request Policy Set ups include tables, chairs, stages, electrical set-ups for bands, etc. Student events must be approved through Student Activities (x3512) prior to requesting set-up assistance from the Buildings and Grounds Department. Requests must have a minimum notice of FIVE working days prior to a scheduled event. There may be a cost involved depending on the request. Request forms are available from the Student Activities Office. The Request forms must include: Date, time, place of event and exact location for set-up •Quantity of items (please do not overbook tables •and chairs due to our limited supply) •Telephone or extension number of requestor (s) •Date and time items can be picked up. •Student Activities office approval •
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Vandalism Students may be responsible for vandalism costs. Vandalism that can be identified to an individual student will be charged to their account. Vandalism that cannot be identified to an individual student will be charged as common area damage and be billed to students on a floor, or building basis. Vandalism harms the campus community.
The goal of the Buildings and Grounds Department is to provide the most efficient and effective services needed to support the educational goals of Hobart and William Smith Colleges.
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