celebrates 2nd Annual
EDITORIAL
EDITOR
Patricia
PHOTOGRAPHER
Doug
Send your stories and photos to shillis1@hurleymc.com
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Aaron Bill, Volunteer
Abrielle Fretz, Resident Physician Transitional
Alaura Woodcox, Volunteer
Albert Ugwoke, Resident Physician Pediatrics
Alexander Hubbard, Porter
Alexzander Yocom, Graduate Nurse
Allie Thomas, Volunteer
Amy Seelman, General Duty Nurse
Anas Abu Zahra, Resident Physician Pediatrics
Areen Alfalayleh, Resident Physician Pediatrics
Ashaley Hart-Gilleylen, Mental Health Technician
Asinda Sirignano, Medical Education Office Coord
Ayesha Ashraf, Resident Physician Internal Medicine
Bakhita Elghali, Resident Physician Pediatrics
Briana Schuetz, Court Clerk
Bryce DeLong, Resident Physician Transitional
Charelle Chatmon, Environmental Aide
Christian Jacques, Information Technology Extern
Christie King, Volunteer
Chynia Melton, Environmental Aide
Courtney Sawvel, Surgical Technologist I Craigery Beasley, Host/Hostess
Dakota Zuhlke, General Duty Nurse
Daniel Houck, Host/Hostess
DeShawn Wade, Porter
Dharma Rayaprolu, Resident Physician Internal Medicine
Emma Thompson, General Duty Nurse-BSN
Enaja Sambatur, Resident Physician Ob-Gyn
Ethan Martin, Volunteer
Fatehi Malaysheh, Resident Physician Pediatrics
FNU Madhumithaa Jagannathan, Resident Physician
Internal Medicine
FNU Radhika, Resident Physician Medicine/Peds
Gabrielle Ward-Collier, Volunteer
Gabrielle Williams, Nursing Assistant Trainee
Gayle Voelker, General Duty Nurse
Gwen Durchholz, OB/GYN Diabetes Care Nurse
Hussein Abdellataif,Resident Physician Internal Medicine
Imani Howard, Resident Physician Transitional
Irma Kelly, Host/Hostess
JaeLynn Radatz, Nursing Assistant
Jamileon Johnson, Host/Hostess
Janisha Sweet, Medical Assistant
Jessalyn Soule, General Duty Nurse
Joshua Vance, Resident Physician Transitional
Justine Broecker, Fellow Physician Trauma
Kara Schultz, Medical Technologist-Certified
Karandeep Singh, Resident Physician Medicine/Peds
Kathleen Hayes, Volunteer
KayLey White, General Duty Nurse
Kenneth DeWolf, Public Safety Officer
Kevin DuPree, Environmental Technician
Kevin Patel, Resident Physician Internal Medicine
Kieley James, Volunteer
Kimberly Ramoie, General Duty Nurse
Kristie Evans, General Duty Nurse
LaSahira Jones, Host/Hostess
Letraki Moore, Nursing Assistant
Levelle Boone, Public Safety Officer
Lexi Milot, Respiratory Therapy Extern
Lillyan Kulbacki, Nursing Assistant
Lindsey Anthony, General Duty Nurse-BSN
Logan Walker, General Duty Nurse-BSN
Marisa Watkins, Nursing Assistant Trainee
Maryam Farman Rana, Resident Physician Pediatrics
Maskeen Kullar, Resident Physician Internal Medicine
Maurice Williams, Emergency Room Technician
Meghan Smith, Volunteer
Muhammed Wahhaa Sadiq, Resident Physician Pediatrics
Nidhi Sai, Resident Physician Internal Medicine
Niiya Bailey, Nursing Assistant
Olympia Gooch, Host/Hostess
Paris Adams, Environmental Aide
Parth Gupta, Resident Physician Internal Medicine
Prabhsimranjeet Randhawa, Resident Physician Internal Medicine
Priyanka Sahajwani, Resident Physician Medicine/Peds
Quinnyriea Sims, Nursing Assistant
Raja Savanth Re Chityala, Resident Physician Internal Medicine
Rohith Kunnath, Resident Physician Internal Medicine
Rushali Vikas Lohia,Resident Physician Internal Medicine
Sai Surya Gadde, Resident Physician Internal Medicine
Selina Chen, HR Intern
Sherry Woods, Environmental Aide
Stansionna Jones, Environmental Aide
Stephanie Beard, Nursing Assistant
Sriram Pathuri, Resident Physician Internal Medicine
TaNia Barnes, Host/Hostess
Tanishq Chhabra,Resident Physician Internal Medicine
Tarah Zapata, Emergency Room Technician
Travis Mitchell, Environmental Aide
Tyler Carmichael, Public Safety Officer
Viktoriia Kolesnyk, Resident Physician Ob-Gyn
William Nguyen, Resident Physician Transitional
Xin Huang Yang, Resident Physician Ob-Gyn
Yancarlos Merritt, Host/Hostess
Zainab Motiwala, Resident Physician Ob-Gyn
Hurley hosted a “Real Talk” segment focused on joint replacement on Tuesday, April 21. Part of the Hurley Healthy Living Series, the event was streamed live on Facebook and featured a discussion with Dr. Paul Telehowski.
The interview-style program provided viewers with an opportunity to hear directly from an orthopedic surgeon and participate in a live question-and-answer session. The conversation covered a range of topics related to joint replacement, non surgical options and the latest cutting-edge treatments.
Hurley Children’s Hospital received a new transport incubator for its neonatal intensive care unit thanks to ELGA Credit Union’s annual Raise the Purse event, which raised $69,700 in support of the hospital’s mission.
Members of the ELGA Credit Union Foundation for Impact recently visited Hurley’s NICU to unveil the newly donated equipment, made possible through the success of the fundraising event.
The transport incubator functions as a mobile NICU, providing a secure, temperature-controlled
environment for premature and critically ill infants during ambulance, helicopter or air transport. It ensures continuous, specialized care for babies requiring urgent transfer between facilities.
Hurley Children’s Hospital extends its sincere appreciation to the ELGA Credit Union Foundation for Impact and all who contributed to Raise the Purse for their support and lasting impression on neonatal care in our community.
To view the story at MLive CLICK
Hurley Children’s Hospital is grateful to the Dick Wagner “Remember The Child” Fund for its generous donation in support of the hospital’s music therapy program.
Dedicated to healing through music, the fund supports programs that bring comfort, joy and connection to hospitalized and special needs children. Thanks to this thoughtful contribution, Hurley received boxes of brand-new musical instruments that will help young patients express themselves, reduce stress and experience the joy of play while receiving care.
Music therapy is an important part of pediatric healing, supporting emotional well-being and
Hurley Children’s Hospital recently received a heartfelt donation from a Young 5s class at Independence Elementary in Clarkston through a meaningful service-learning project focused on kindness and compassion.
The students created “busy bags” for young patients, filling each one with activities and comforting items designed to help brighten a hospital stay. Adding an extra personal touch, every bag included a handmade card and a QR code linking to a special video of the class singing songs for Hurley patients.
Hurley was also honored to welcome Dr. Meggan Shell, a local pediatrician and Hurley residency alum, who joined the students for the delivery. Making the moment even more meaningful, her son is a member of the class that organized the project.
creating positive experiences during hospitalization.
Hurley Children’s Hospital sincerely thanks the Dick Wagner “Remember The Child” Fund for helping bring comfort and healing to children through the power of music.
Girl Scout Troop 50534 of Frankenmuth recently brought smiles to staff through a thoughtful donation of Girl Scout cookies to the Pediatric and Emergency Departments. The donation was made as a gesture of appreciation for the healthcare professionals and support staff who dedicate themselves to serving others.
Accompanied by their scout leader, the girls personally delivered cookies to valet attendants, public safety officers, and team members in both the Pediatrics and Emergency Departments. During their visit, emergency department leadership spent time answering the girls’ questions about the Pediatric and Emergency units, giving them a closer look at the important work being done there.
The troop was also invited to tour the Pediatric Emergency Department, providing the girls with a unique and educational experience. Their kindness, curiosity and generosity were warmly received and greatly appreciated by our staff.
What began as informal visits from a couple of dogs through Volunteer Services has grown into a structured and impactful Pet Therapy Program at Hurley Children’s Hospital. Recognizing the positive effect these visits had on patients and families, the Child Family Life (CFL) team partnered with Volunteer Services, Infection Control and certified handlers to design a comprehensive program. Together, the teams developed formal training, safety standards and scheduling procedures. The program officially launched in Spring 2024.
The Pet Therapy Program now provides regular, scheduled visits from a certified dog and handler team. Visits take place every Tuesday afternoon, with additional sessions added on Thursdays. Therapy dogs visit patients at the bedside across multiple units, including Pediatrics/PICU, 5E, 6E, 7E and 9E. The program also extends into behavioral health, offering group sessions for both adolescent and adult patients.
Nurse managers coordinate visits using a shared Google Docs census, identifying appropriate patients and locations for pet therapy. The dog and handler team then visits as many eligible patients as possible within their scheduled time.
“Pet therapy has become a meaningful extension of our child life services, offering comfort that goes beyond traditional care,” said Cait Bramble, Director of Child Life Services. “These visits create moments of joy, connection and emotional relief for patients during some of their most challenging days.”
The NICU team proudly celebrated its 2nd Annual Kangaroo-A-Thon in recognition of International Kangaroo Care Awareness Day on May 15.
The week-long initiative focused on raising awareness and educating families and staff about the powerful benefits of kangaroo care — skin-to-skin bonding between parents and their babies. While simple in concept, kangaroo care has been shown to support infant development, improve bonding, promote breastfeeding, regulate temperature and heart rate and provide emotional comfort for both babies and parents.
For many NICU families, however, the experience can feel intimidating at first.
“Many parents believe kangaroo care may not be possible because their baby is too small or connected to medical equipment,” said Amber Arkles, BSN, RN, NICU Clinical Coordinator. “Our team works every day to safely support families through those moments and help them experience the connection and healing kangaroo care can provide.”
Throughout the week, Hurley’s NICU staff encouraged families to participate while providing education, hands-on support, and reassurance. The event also served as an opportunity to strengthen trust and partnership between families and caregivers during what can often be an overwhelming time.
“This is about more than medicine,” Amber shared. “It’s about building trust. These families are placing their most vulnerable loved ones in our hands. When we help them feel part of their child’s care, that trust grows.”
To celebrate participation and encourage family involvement, special baskets will be awarded at the end of the week for:
Most hours spent holding baby skin-to-skin
Largest baby held skin-to-skin
Smallest baby held skin-to-skin
The impact of the event continues to grow each year. During last year’s Kangaroo-A-Thon, Hurley NICU families logged an incredible 183 hours of skin-to-skin care throughout the week.
During Nursing Services Week each year, Hurley proudly recognizes an exceptional nursing professional with the Sue Wright Nursing Award, honoring outstanding patient care, leadership and dedication to the nursing profession. Established in memory of Sue Wright, Hurley’s former Vice President of Nursing, the award celebrates individuals who exemplify compassion, teamwork, and excellence in care.
The 2026 Sue Wright Nursing Award recipient is Angela Panduren, RN, BSN, of 5 West.
Angela’s colleagues describe her as an invaluable member of the night shift team whose calm presence, clinical knowledge and supportive leadership make a lasting impact on both patients and staff. She is widely respected for mentoring new nurses with patience and encouragement, fostering an environment where team members feel supported and confident in their growth.
One nomination noted, “She is calm and patient with new nurses, never making anyone feel out of place or embarrassed for asking questions. She is a resource to us all, and the unit wouldn't be the same without her on our team.”
Another colleague shared, “Staff on this unit look to her for her knowledge and trust that she is the team member we can count on when we need her.”
Angela’s compassion extends to every patient interaction. Her peers praised her ability to approach challenges with professionalism and empathy while always advocating for what is best for her patients. As one nominator wrote, “She takes it all in stride and works to find solutions that fit her patients’ best interests.”
Please join us in congratulating Angela Panduren on this well-deserved recognition and in celebrating all of this year’s nominees, whose commitment, compassion and dedication continue to make a meaningful difference for our patients, families, and colleagues every day.
By: Kayla Converse, University of Michigan – Hurley Wellness Intern
Warm weather brings families outdoors and for many households, that means tackling long lists of yardwork. But, lawn care comes with real injury risks, cuts, eye injuries, hearing damage and even amputations. The right safety equipment dramatically reduces these hazards and helps keep routine yardwork from becoming an emergency. Whether you’re a weekend gardener or the go-to person for neighborhood lawn care, investing in proper protective gear is one of the easiest ways to stay safe.
Lawn tools are powerful machines designed to cut, shred and propel debris at high speeds. Even small stones can become dangerous projectiles. Add in noise exposure, heat, uneven terrain and the risk of injury increases. Safety equipment acts as a barrier between you and these hazards and can protect your eyes, ears, hands and feet while helping you stay focused. Eye protection is essential because flying debris is a common cause of lawn-related injuries. Safety glasses or goggles shield your eyes from grass, dust, sticks and rocks. Lawnmowers, leaf blowers and trimmers can reach noise levels high enough to damage hearing over time. Earplugs or ear-muff style protectors reduce exposure and help prevent long-term hearing loss.
Durable work gloves protect your hands from blisters, sharp edges and hot surfaces. They also improve grip, especially when handling tools with vibration or moisture. Closed-toe, sturdy shoes, preferably slip-resistant, are
essential. Sandals and bare feet leave you vulnerable to cuts and mower-blade injuries. For heavy yardwork, steeltoe boots offer an added layer of protection. Thick, fitted clothing shields your legs from debris and reduces the risk of cuts or scrapes. Avoid loose fabric that can get caught in moving parts. A wide-brim hat, sunscreen and water help prevent heat exhaustion and sunburn. Heat exhaustion can impair judgement and increase your risk of getting injured. Some additional equipment that adds an extra layer of safety includes mower guards, shields, anti-vibration handles, safety switches, automatic shutoffs and extension cords specifically designed for outdoor use.
Before operating lawn equipment, make sure you inspect your tools. Clear the yard of toys, rocks and branches to avoid flying debris. Keep children and pets indoors or at a safe distance. Never remove safety guards or operate equipment while distracted. Allow engines and blades to cool before touching or storing equipment.
Lawn care doesn’t have to be risky. With the right safety equipment and a few simple habits, you can protect yourself from preventable injuries and enjoy a safer, more productive season outdoors.
Our DAISY Award recipient for this month is Erica Graska, RN. Erica is known for her compassion, bedside manner and her commitment to making patients feel comfortable, heard and cared for during some of their most vulnerable moments. Her nomination reflects the consistent, attentive care she provides:
“I nominate Erica for a thousand reasons, starting with her comfort and kindness. Her empathy and understanding are unmatched. Her preparation is outstanding—she knows what I need before I even realize it myself. As I am about to press the call button, she walks in with everything I need and more. She is a true advocate for her
patients. Erica has made this month-long stay tolerable. She has given me the skills and insight to better heal myself. She is an incredible educator who demonstrates the utmost professionalism in her field. Being away from my life and loved ones is difficult, and I cannot thank her enough for helping me through this nightmare.”
Erica began her nursing career at Hurley in January 2026. A graduate of Lapeer East High School, she worked as a medical assistant for 15 years after earning her certification from Ross Medical Education Center in Davison. Becoming a nurse was always her goal. “Helping care for my mother gave me firsthand experience in managing both diabetes and heart disease,” she shared. “I wanted to learn more and felt that this experience propelled me into the nursing field.” She was also encouraged by providers while working at the Genesee Community Health Center and motivated to better understand and manage complex health issues, which led her to return to school to obtain her nursing degree. Reflecting on her calling to the profession, Erica added, “I always felt called to care for people. I just wanted to treat others the way I would want my family treated— especially during the most vulnerable moments in their lives.”
“I chose Hurley because of its reputation for growth and hands-on learning,” she said. “I joined the PCU, where I enjoy working in a fast-paced environment that allows me to build meaningful connections with patients.”
She added, “I love going to work each day. Being able to care for patients over multiple days and get to know them and their families—that continuity means everything to me. Bedside manner is so important. I want every patient and their family to feel comfortable and truly cared for.”
Her journey has not been without hardship. Erica experienced the loss of both her parents during nursing school, as well as the loss of a child. “When I completed my pediatric rotation in 2020, it was the same day my son passed away. Later, when I interviewed for this position on October 15, it was also his birthday. Those moments felt significant to me and played a role in confirming that choosing Hurley was the right decision.”
These experiences have profoundly shaped her approach to patient care. “I treat my patients like they are my own family,” she said. “I know what it feels like to be on the other side, and that stays with me every day.”
Erica credits much of her success to the strong support system around her. She expressed deep gratitude to her preceptor, Crystal, as well as her managers, Rebecca and Danielle, and her colleagues on PCU. “The support here is incredible,” she said. “If I have a question, I never hesitate to ask. That’s what makes this team so special.”
She also shared heartfelt appreciation for her family, especially her husband. “He is my rock,” Erica said. “He’s carried so much at home—cooking, helping with the kids, keeping everything running—so I could pursue this dream. I couldn’t have done this without him.”
Despite the challenges of her role, one aspect she finds particularly difficult is leaving her patients at the end of a shift.
“You build bonds with every patient,” she explained. “It’s hard not to think about them when you go home.”
When asked about receiving the DAISY Award nomination, Erica was genuinely surprised.
“I was shocked,” she said. “I’m just doing what I believe I’m supposed to do—caring for people with compassion. To be recognized for that means so much.”
The TULIP Award recognizes healthcare professionals who consistently go above and beyond, creating a lasting and positive impact on patients, families and colleagues. Rooted in the spirit of appreciation, the award celebrates the compassion, dedication and tireless commitment of providers who exemplify excellence in their field.
This month, Joann Stocker is being recognized not only for the work she performs, but for the way she performs it—with heart, pride and a strong sense of purpose. She approaches each task with the belief that excellence matters in every detail, taking pride in creating a clean, welcoming environment for patients as if it were her own home. In doing so, she believes she is being a role model to others, especially those new to the field, demonstrating what it means to take ownership, lead by example and consistently strive to do one’s very best.
Joann’s nomination highlights her commitment, noting: “Joann is consistently prompt in cleaning rooms, often doing so immediately following a discharge. This helps reduce turnaround time and ensures patients can be settled into their rooms quickly, minimizing wait times in recovery or other units. During a recent therapy session, a glass bottle was accidentally shattered in a patient’s room. While nursing and therapy staff cleaned the area as thoroughly as possible, there was concern that small pieces of glass could remain and pose a risk. Joann immediately stopped what she was doing and responded without hesitation to ensure the room was completely safe. She is a true asset to Hurley and our unit, and her presence makes each day better for both patients and staff.”
For Joann, working at Hurley is more than just a job—it is the fulfillment of a lifelong dream. While life commitments and prior responsibilities delayed that goal, she is especially grateful to achieve it at this stage in her life, bringing with her years of experience and a deep sense of purpose. Having joined Hurley just last year, Joann arrived with over a decade of experience and a strong passion for caring for others. Today, as a valued member of the Environmental Services (EVS) team on 6 East Rehabilitation, she is already making a meaningful and lasting impact.
Before coming to Hurley, Joann spent 14 years working at Kith Haven, where she developed a strong connection
to serving seniors. Her desire to continue helping others ultimately led her to pursue a position at Hurley. “If I ever worked at Hurley, I was going to be the best I could be,” she shared. Now, as she approaches her 62nd birthday, she proudly considers this chapter her second career— and one she intends to finish with purpose and pride.
Joann’s role in EVS goes far beyond cleaning rooms. She views her work as essential to patient care, helping to create a safe, welcoming and healing environment. “To clean those rooms is an honor,” she said. “I want them fresh and clean, just like my home.” Whether ensuring
quick room turnover or responding immediately to unexpected situations, Joann consistently demonstrates a strong sense of responsibility and urgency.
Her dedication also extends to her team. Known for her willingness to train and mentor others, Joann takes pride in sharing her knowledge and setting a high standard. “We’re not always going to be here,” she said. “We have to teach others.” She emphasizes doing the job thoroughly—“not just cleaning the surface, but underneath it”—and encourages new team members to take ownership of their work.
Building strong relationships is another cornerstone of Joann’s approach. She believes in open communication, mutual respect and treating everyone—patients and colleagues alike—with kindness. “How you talk to people makes a difference,” she explained. “If you respect them, they will respect you.”
For Joann, the most rewarding part of her job is the people. She takes time with each patient, greeting them warmly, sharing a smile and ensuring they feel comfortable and cared for.
“Sometimes you can take the pain away just by making someone smile,” she said. “I want every patient to know
they are getting the best care here at Hurley.”
Despite initially feeling nervous when she started, Joann credits her faith, determination and the support of her coworkers for helping her succeed. She expressed gratitude to her colleagues, including those who trained and encouraged her early on, as well as to her daughters for their ongoing support.
Being nominated for the TULIP Award was a deeply emotional moment for Joann. Though surprised by the recognition, it reflects the compassion, work ethic and positivity she brings to her role every day.
Outside of work, Joann enjoys spending time with her grandchildren, whom she helps care for and guide. Family remains a central part of her life and a source of strength and inspiration.
When asked what advice she would give to others in healthcare, Joann’s message is simple yet powerful: “Be the best you can be. Stay focused, don’t look back, and learn your job well.”
Each month we will introduce you to a new team sharing their unique roles, responsibilities and the dedicated efforts they put into Hurley running smoothly and efficiently.
Hurley YOU is a celebration of the people who make it all possible one department at a time.
Medical Office Staff: Kaleea Preuss-Harper, Angelica Johnson, Roslyn Williams
“Working in the Medical Staff Office has shown me how much happens behind the scenes to support patient care. I’m proud to be part of a team that does our part to keep patients safe and protect Hurley’s reputation in the community. We work diligently to ensure practitioners on Hurley’s Medical Staff are competent and qualified to provide care.”
— Angelica Johnson, CPCS, CPMSM, Medical Staff Coordinator
Michael Jaggi, DO, Chief Medical Officer
"The Medical Staff Office at Hurley Medical Center works tirelessly to ensure that our medical staff are properly credentialed and compliant with The Joint Commission Standards."
— Michael Jaggi DO FACP FACEP
Behind every stethoscope, surgical mask and lifesaving decision at Hurley Medical Center is a team dedicated to helping ensure that practitioners authorized by the Medical Staff Office (MSO) provide the highest level of care.
Led by Michael Jaggi, DO, Chief Medical Officer, and Khalid Ahmed, MD, Chief of Staff, the Medical Staff Office (MSO) team includes Angelica Johnson, Medical Staff Coordinator; Kaleea Preuss-Harper, Assistant Medical Staff Coordinator; and Roslyn Williams, Credentialing Specialist. Together, they manage the critical processes of credentialing, privileging and regulatory compliance that protect patients and support physicians.
The MSO’s mission is to ensure the Medical Staff has the support and oversight needed to confirm that every practitioner who steps onto the floor is qualified, competent, and prepared to practice — upholding Hurley’s exceptional standards of care and mission of “Clinical Excellence. Service to People.”
What Does the Medical Staff Office Do? When the MSO receives a request for membership and privileges from a physician, advanced practice provider, physician assistant, or other authorized practitioner, the team begins a rigorous process to verify who the practitioner is, what they are authorized to do and how they continue to maintain Hurley’s high standards of care throughout their tenure.
Credentialing – The "Who": Credentialing is the verification phase. The MSO meticulously reviews each practitioner’s education, training, hospital affiliations, work history, licensure, certifications and professional references to ensure all qualifications are accurate and current.
Privileging – The "What": Privileging defines the exact clinical services a practitioner is authorized to perform at Hurley. Privileges are granted based on verified qualifications, training, experience and demonstrated clinical competency. Because the MSO leaves no stone
unturned, this comprehensive vetting process is highly detailed and time-intensive.
Continuous Monitoring – The "How": Patient safety requires constant vigilance. The MSO’s work does not end once a practitioner is appointed and privileged. The team partners closely with the Medical Staff to support an ongoing review process that ensures practitioners maintain competency, professionalism, and compliance throughout their entire tenure on the Hurley Medical Staff.
The MSO helps ensure the Medical Staff remains compliant with multiple layers of state and federal regulatory requirements. The team works diligently to keep Hurley Medical Center aligned with applicable state laws, Centers for Medicare & Medicaid Services (CMS) Conditions of Participation, and The Joint Commission standards.
In addition to its core responsibilities, the MSO collaborates with other departments to support the Physicians Lounge, coordinate Medical Staff meetings, and help plan Hurley’s annual Doctors’ Day Celebration. This event recognizes physicians for their dedication, compassion, and partnership in caring for patients throughout the community.
By managing the credentialing and privileging processes, coordinating Medical Staff activities, and partnering with Quality and Information Technology teams to obtain ongoing practitioner performance data, the MSO helps keep the Hurley Medical Staff compliant, operational, and ready to deliver safe, highquality care every day.
“The role of the Medical Staff Office has grown significantly since I first started in 2009. As healthcare evolves with more regulations, new technologies and a stronger focus on quality, so will the need for trained staff dedicated to providing this layer of support.”
— Angelica Johnson, CPCS, CPMSM, Medical Staff Coordinator
PROFESSIONALS
April 19-25, 2026
Elissa Truax, Randal Bittner, Kelly Knapp, Kaitlyn Vandamme, Tracy Palmer, Rachel Valley, Heather Irvan, Michael Agle, Matt Persails, Devon Knox, Laura Hunt, Lisa Haffner, Christina Barden, Emily Vela, Edith Wolverton, Lauren Ellsworth, Kayla Irwin, Ginger Saab
Everyday Excellence shines a spotlight on departments that make our hospital exceptional every day. Have a staff celebration or department highlight to share? We’d love to feature it in an upcoming issue — CLICK HERE to submit your department photos and stories.
Michael Cassidy, Senior Nursing Assistant
in
Pediatrics
"It’s different down here — parents are part of the care, and we work closely together as a team. The nurses I work with are amazing. It truly feels like a family."
- Michael
For Michael Cassidy, staying at Hurley Medical Center is more than a career—it is the fulfillment of a lifelong calling rooted in family, purpose and service.
A Senior Nursing Assistant in Pediatrics, Michael has been part of the Hurley team since 2007. His path into healthcare began years earlier, inspired by his mother, who started her career as an LPN in the early 1970s and later became a nurse, dedicating 26 years to caring for others. “She was my inspiration—1000%, and still is to this day,” he shared. “Watching her and hearing her stories, especially caring for her own mother when she was sick, had a lasting impact on me.”
That influence remains a daily presence in his life. “I am very grateful for my mom,” Michael said. “I still call her every day after work—that’s how we stay connected.” He also has a twin brother who is “the complete opposite”— working in information technology as an IT manager focused on computers and systems.
Michael began working in healthcare at 19 in a nursing home while completing his CNA training. “I wanted to work in a hospital setting where I could learn more and expand what I was able to do,” he said. That goal ultimately led him to Hurley, where he started in oncology and hematology before moving into broader hospital support roles.
In 2011, Michael found his true home in Pediatrics. “I absolutely love working with kids,” he said. “They’re often scared when they come in, so if I can make them smile or laugh, even for a moment, that means everything.” Known for his approachable and lighthearted nature, he uses humor and warmth to help ease fear. “When I walk into a room and a child smiles and says, ‘It’s Mike again,’ that’s the best feeling.”
His role is hands-on and varied, from vital signs and admissions to assisting with procedures, feeding, bathing and overall patient support. He also focuses on creating a comforting environment. “I try to make the room feel as comfortable as possible—blankets, stuffed animals— anything to help take their mind off what they’re going through,” he explained.
Michael believes that comfort should extend beyond young children. “It’s important that rooms aren’t just kidfriendly,” he said. “They should also feel appropriate and comfortable for teens and young adults up to age 20 as well.”
He also strongly values the support within the unit, especially the Child Life department. “I am very
appreciative of Child Life and everything they do for the kids,” he said. “The items and resources they provide are amazing. They make such a difference in helping patients feel more comfortable and less afraid.”
For Michael, Pediatrics is defined not just by patients, but by people. “It’s different down here—parents are part of the care, and we work closely together as a team,” he said. “The nurses I work with are amazing. It truly feels like a family.”
That sense of belonging extends to Hurley as a whole. “I am very grateful for Hurley and the Pediatrics team,” he said. “They are amazing people, and I feel fortunate every day to work alongside them.”
Outside of work, Michael values time with his partner of over 20 years, whom he met through the medical field. His partner also works in healthcare, currently in dialysis, making medicine a shared foundation in their lives. When asked what has kept him at Hurley for so long, Michael points to both connection and purpose. “There’s a strong sense of ‘us’ here—we support each other, and that makes a difference,” he said.
His advice to those entering healthcare reflects that same mindset: “Be open to learning and don’t be afraid to jump in and help wherever you can. Build strong relationships with your team, and always remember why you chose healthcare. Even something as simple as making a patient smile can make all the difference.”
Outside of work, Michael enjoys traveling and spending time with his grandchildren. He also has two Chihuahuas. Family remains central in his life, especially his mother, who continues to be his greatest inspiration. “My mom is everything to me,” he said. “She inspired this path, and I carry that with me every day.”
Michael was honored as Employee of the Month in June 2016, a recognition he received with humility. “I’m very appreciative,” he said. “Hurley does a great job recognizing people, and it means a lot.”
Through his compassion, consistency and commitment to making every patient feel safe and cared for—Michael exemplifies why so many choose to stay at Hurley. For him, the purpose remains simple: “If I can make even one child’s day a little better, that’s everything.”
CLICK HERE to view Hurley Careers
Recent statistics regarding our weapons detection systems reveal a significant increase in efficiency following the addition of screening points at the main hospital entrance and the clinic. From January 1st to March 31st, 2025, when screening was limited to the Emergency Department, 555 weapons were intercepted, including three firearms.
Recent statistics regarding our weapons detection systems reveal a significant increase in efficiency following the addition of screening points at the main hospital entrance and the clinic From January 1st to March 31st, 2025, when screening was limited to the Emergency Department, 555 weapons were intercepted, including three firearms. In contrast, during the same timeframe in 2026, the expanded screening caught 824 weapons, including 38 firearms If current trends continue, we project approximately 3,300 total weapon confiscations and 150 firearms by the end of 2026. This is a stark rise compared to the 2025 total of 2,600 weapons and 31 firearms, demonstrating that our increased points of entry coverage are effectively making the institution safer.
In contrast, during the same timeframe in 2026, the expanded screening caught 824 weapons, including 38 firearms. If current trends continue, we project approximately 3,300 total weapon confiscations and 150 firearms by the end of 2026. This is a stark rise compared to the 2025 total of 2,600 weapons and 31 firearms, demonstrating that our increased points of entry coverage are effectively making the institution safer.
Your Public Safety team continues to work diligently, managing just under 21,000 calls for service in the 2025 calendar year. The most frequent calls involved safety rounding, visitor restrictions, and patient assists
Your Public Safety team continues to work diligently, managing just under 21,000 calls for service in the 2025 calendar year. The most frequent calls involved safety rounding, visitor restrictions, and patient assists.
A positive trend has been observed in patient assist metrics. While escorts have increased—a sign that our psychiatric units are active and patients are reaching necessary care—other interventions like standbys and restraints have decreased. Our goal remains to drive the number of restraints toward zero through continuous de-escalation training and earlier intervention, ensuring a safer environment for both staff and patients.
A positive trend has been observed in patient assist metrics While escorts have increased a sign that our psychiatric units are active and patients are reaching necessary care other interventions like standbys and restraints have decreased Our goal remains to drive the number of restraints toward zero through continuous de-escalation training and earlier intervention, ensuring a safer environment for both staff and patients
decreased. Our goal remains to drive the number of restraints toward zero through continuous de-escalation training and earlier intervention, ensuring a safer environment for both staff and patients
decreased. Our goal remains to drive the number of restraints toward zero through continuous de-escalation training and earlier intervention, ensuring a safer environment for both staff and patients
Enhanced tracking and reporting have provided clearer insights into workplace violence. While statistics show 98 instances of "assaultive behavior" in 2025 (up from 44 in 2024), it is important to clarify that this figure represents behavioral reports, not 98 physical assaults This rise is largely attributed to our improved diligence in tracking instances where an employee is struck by an object or patient
Enhanced tracking and reporting have provided clearer insights into workplace violence. While statistics show 98 instances of "assaultive behavior" in 2025 (up from 44 in 2024), it is important to clarify that this figure represents behavioral reports, not 98 physical assaults. This rise is largely attributed to our improved diligence in tracking instances where an employee is struck by an object or patient.
Enhanced tracking and reporting have provided clearer insights into workplace violence. While statistics show 98 instances of "assaultive behavior" in 2025 (up from 44 in 2024), it is important to clarify that this figure represents behavioral reports, not 98 physical assaults. This rise is largely attributed to our improved diligence in tracking instances where an employee is struck by an object or patient
Additionally, theft of personal items remains a challenge in such a large institution. Staff are reminded to secure their belongings and medical equipment, as items that are not properly locked away or tracked often go missing.
Additionally, theft of personal items remains a challenge in such a large institution Staff are reminded to secure their belongings and medical equipment, as items that are not properly locked away or tracked often go missing.
Additionally, theft of personal items remains a challenge in such a large institution. Staff are reminded to secure their belongings and medical equipment, as items that are not properly locked away or tracked often go missing.
To ensure the safety and efficiency of our entrances, employees are strongly encouraged to avoid using the main entrance and Emergency Department doors for daily transit. Utilizing alternative employee entrances reduces observational stress for our officers and minimizes congestion in areas where weapons are most frequently detected.
Furthermore, please utilize the patient discharge lounge and remind personal rides to avoid parking in the main entrance drive. Keeping these thoroughfares clear is vital for maintaining emergency access and preventing incidents.
Your daily habits and situational awareness play a critical role in keeping Hurley safe for everyone.
Authority: Public Act 368 of 1978, as amended
The continuing education requirements apply to every physician renewing a Michigan medical license, who has been licensed in the 3-year period immediately preceding the application for renewal. The requirements apply whether or not the physician is actively engaged in the practice of medicine. No one, including medical school faculty and resident physicians, is exempt from this requirement.
Each medical doctor is required to complete 150 hours of continuing education in courses or programs approved by the Board of
Medicine, of which a minimum 75 hours of the required 150 hours must be earned in courses or programs designated as Category 1 programs.
• A minimum of 1 hour of continuing education must be earned in the area of Medical Ethics.
• A minimum of 3 hours of continuing education must be earned in the area of Pain and Symptom Management, and at least 1 of the 3 hours must include controlled substance prescribing.
• LARA requires a one-time mandatory training in Opioids and Other Controlled Substances Awareness for prescribers and dispensers of controlled substances.
• LARA requires a one-time mandatory training in Identifying Victims of Human Trafficking.
• LARA requires a minimum of three hours, every 3-year renewal cycle, in Implicit Bias Training.
For more information or questions, please visit: michigan.gov/lara
Physicians will be sent a renewal notification to both your mailing and email address on record approximately 90 days prior to the expiration date of your license. You will not be able to renew before that time.
LARA states that it is the provider’s responsibility as a licensed health professional to renew your license on time. Failure to receive the renewal postcard, email notification, or to notify the LARA Department of an address change does not exempt physicians from renewing their license on time. Notify LARA of any address change by submitting a MiPLUS modification.
To renew your license, go online to your MiPLUS account at www.michigan.gov/MiPLUS. Renewal payments can be taken by using a debit or credit card containing a Visa, MasterCard, American Express, or Discover logo.
Physician Support Line is a national, free and confidential support line service made up of 600+ volunteer psychiatrists, joined together in the determined hope to provide peer support for our physician colleagues and medical students.
Physician Support Line was created with the mission of physicians supporting physicians as we navigate the many professional and personal intersections of our lives. Physician Support Line promises to provide emotional support and a safe holding space for physicians and medical students.
The following are free Hurley CME on Demand courses that have been approved for AMA PRA Category 1 Credit™:
• Advances in OB Pain Management
(This activity fulfills the CE requirements for pain and symptom management.)
• Diagnosis & Treatment of Depression in Youth
• Ethical Challenges
(This activity fulfills the CE requirements for medical ethics.)
• Human Trafficking and the Role of the Healthcare Provider
(This activity fulfills the LARA mandatory training standards for identifying victims of human trafficking.)
• Treatment of Alcohol & Opioid Use Disorders
(This activity fulfills the LARA Opioids & Other Controlled Substances Awareness training standards.)
• Urinary Tract Infections
• Fundamentals of Documentation, Coding & Billing Visit: education.hurleymc.com/cme/calendar
The Medication Access and Training Expansion (MATE) Act, part of the federal Consolidated Appropriations Act of 2023, requires ALL new or renewing DEA-registered practitioners who prescribe schedule II, III, IV or V drugs to undergo a one-time, eight-hour training requirement incorporating education on the treatment and management of patients with opioid and other substance use disorders.
See Michigan State Medical Society (MSMS) for further FAQs at: msms.org > NEWS
It is our pleasure to welcome the following providers to Hurley Medical Center. We thank you for collaborating with us to provide quality healthcare to our patients. We value your commitment and appreciate your service.
Emergency Medicine
McKenzie Miller, PA-C
Physician Assistant
Hurley Department of Emergency Medicine
One Hurley Plaza Flint, MI 48503
Phone: (810) 262-9429
Fax: (810) 262-9104
Surgery
Kennedy Iwas, PA-C
Physician Assistant
Hurley Trauma & Surgical Services
One Hurley Plaza, 7B Flint, MI 48503
Phone: (810) 262-9355
Fax: (810) 262-6341
Adrienne Crane
Ahmed Osman
Ajit Brar
Aleena Usman
Alexa Wyant
Alexandria Carney
Alexis Carmody
Alice Waybrant
Alissa Coutcher
Alla Gulyaeva-Smith
Alvin Moye
Amanda Freigruber
Amanda Moreau
Amanda Smith
Amber Graves
Andrea Morrison
Andrew Elrod
Angela Wansedel
Anthony Mastin
Anthony Steward
April Alexander
Ashley Hollins
Ashley Lyle
Baylee Merkel
Beth Miller
Brady Lockwood
Brennen Kilmer
Brittany Russell
Brittany Slowik
Burtrum Beam
Candice McNicol
Carlie Polen
Carson Miller
Charles Polmatier
Chrissy Marston
Christina Schmidt
Clarence Hopkins
Cody Allessie
Corey Hart
Courtney Davis
Daniel Rouse
Danielle Love
Daniesha Lewis
Danny Shuck
David Charneski
David Covell
Deborah Freeman
Debrina Woodard
Dequary Gibson
Desiree Maresh
Devon McCoy
Diana Valliere
Diane Ferrier
Donald Warner
Ebony Marshall
Ebony Relerford
Edna Hill
Emily Kinsman
Emily Nelson
Evelyn Miller
Fernando Davison
Frederick Russell
Ginette Goodwin
Hailey Durish
Hamzah Hussain
Hannah Thurston
Hannah Welter
Hasim Dudley
Holly Kopaniasz
Isabella Villalobos
Jaclyn O'Connor
Jaclyn Woods
Jacquelin Whitfield
James Neeley
Jennifer Hubble
Jennifer Pake
Jill Dawes
Joseph Chapman
Jrica Judd
KaMira Marks
Kailey Wendling
Kaili Brandon
Kanika Parrish
Kara Ebbott
Karen Clementz
Karsyn Morgan
Katherine Carah
Kathleen Brodie
Katie Watts
Kayla Oliger
Kayla Southwell
Kelli Pyles
Kim Campbell
Kimberly Ecker
Kristina Matijow
Krystal Cranston
LaToya Lyons
Laila Boggan
Lanika Bell
Laquendra Franklin
Lashayla Brown
Lawrence Compton
Leah Ridenour
Leila Showman
Lisa Smith
Lori Moses
Lucila Almanza
Mackenzie Cooper
Makenzie Newcombe
Malayjah Townsend
Marielle Mahone
Marqueshia Clack
Marta Young
Matthew Smolinski
Mawada Abbaker
McKenna Bruce
Mechelle Beaugard
Megan Dunnigan
Megan Eickhoff
Meghan Bell
Melanie Ashley
Melissa Cederholm
Michael Mcauley
Michael Skaggs
Michelle Beasinger
Michelle Horn
Michelle Merrow
Michelle Ruth
Miola Shook-Dunn
Miranda Beaudin
Miranda Meek
Mitchell Craft
Molly Thompson
Monea English
Monique Ruffin
Myra Leeper
Myrna Bottrell
Natalie Houle
Natashi Brown
Nicole Haskins
Nicole Prescott
Nikky Maharjan
Odell Douglas
Otumebure Simmons
Pamela Ishmon
Patrice Lewis
Patrick Skellett
Patrick Smith
Peter Bassi
Raegan Costello
Reilly Rosseau
Rhonda Bell
Rhonda Powell
Rianni Lee
Ronise Waite
Roy Garcia
Rubby Haywood
Sally Hilden
Sandra Isaacson
Sarah McNew
Seneca Bradburn
Sharina Gilliard
Sharita Leslie
Sharon Hutton
Sharon Ordiway
Shaza Mohammed
Shelby Barr
Sheldon Jackson
Sherard Snell
Stephanie Pyle
Stephen Lanphear
Susan Lanstra
Sydney Ray
Tammy Kircoff
Tanya Holliday
Tanya Leeper
Tiara Wilson
Tina Metzger
Tonia Hall
Tonie Gazso
Tori Nowiski
Tracey Hunt
Tyrell Dameron
Valerie Lengyel
Veronica Thompson-Greene
Vida Wolff
Whitney Sherwood
William Koryciak
Zachary Garman