Home Advantage Terms and Conditions HOME ADVANTAGE •
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These terms and conditions relate to your participation in Home Advantage (known as the "Project" in this document), led by Hubbub Foundation to help reduce your bills, live better and give your opinion on sustainability to help other households. Hubbub Foundation is a Registered Charity (No. 1158700) whose registered office is Somerset House, The Strand, London, WC2R 1LA. The Project will commence from the 12th August 2024 and run until w/c 28th October 2024. If you wish to contact us at any time about the Project, please email homeadvantage@hubbub.org.uk
PARTICIPANT OBLIGATIONS • • • •
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By signing, you agree to receive information and communication about the Project from Hubbub Foundation via email, Facebook and WhatsApp. Participants are required to join a Facebook and WhatsApp Community group and take part in activities and give their opinions across eleven weeks from the week commencing 12 August 2024. Participants will be required to treat other members of the Facebook/WhatsApp group(s) with respect and comply with a code of conduct while taking part in the Project. Participants are required to complete two surveys on their knowledge, attitudes, habits, and behaviours around their food, energy and stuff used at home. These surveys will take place at the beginning of the Project and at the end of the Project. 15 participants will also complete a 45-minute phone call at the start and end of the Project and be notified of this and given appropriate incentives.
INCENTIVES • • •
Participants will receive £165 via PayPal or bank transfer for taking part. £80 on completion of the first survey and £80 on completion of the final survey. The 15 participants who also complete a 45-minute phone interview about their experience at the start and end of the Project, will receive an extra £60 at the end of the Project. During Hubbub’s activities on the community Facebook/WhatsApp group(s), participants may receive prizes for completion of individual challenges or giving their opinions, to be judged by Hubbub.
OUR RIGHTS TO CANCEL AND REISSUE •
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We may have to cancel the Project if any act or event beyond our reasonable control occurs, and we are unable to continue. We will contact you if this happens as soon as is reasonably possible to notify you. We may also cancel your participation in the Project at any time with immediate effect by giving you written notice if you break the terms of this agreement, and you do not correct the situation within a reasonable time of us asking you to do so in writing.
PRIVACY POLICY Hubbub Foundation will collect personal information of participants including information on their habits, views and attitudes around food, energy and use of stuff at home, and personal stories about how the Project has impacted their life. This Policy explains how we will use the information of participants.
Compliance and our main Customer Privacy Policy Hubbub Foundation is committed to handling your information in line with data protection legislation, including the General Data Protection Regulation. We will keep your data secure and only use it in line with this Policy and our main Privacy Policy (full information, including your legal rights, can be found here).
Types of personal data collected Hubbub Foundation may collect the following personal data about Project participants and (if actively shared) their household members: • •
name and contact details such as email address and telephone number age, ethnicity, gender, and other biographical information (like who else is in your household)