MAY 2023 • Vol.22 • No.05 (ISSN 2564-2057)
FOSTERING A HIGH-PERFORMANCE SALES CULTURE Learn what it takes to reinforce a culture of positivity and optimism
- Casey Cunningham, CEO/Founder, XINNIX
11
How To Break The Rules And Delight Customers - Shep Hyken, Shepard Presentations
16
Tackling Human Capital Management Challenges Through Analytics And Metrics - Frank Diassi, Unicorn HRO
23
Attitude Over Aptitude
- John Tschohl, Service Quality Institute
27
Balancing Autonomy And Expectations In Remote Teams - Ayanna Kelly, The Rise Journey