A Smarter Way to Care for Your Employees
Concierge Mental Health Services
The Access Problem
Many employees struggle to access mental health care when they need it. They are experiencing:
• Long wait times for providers
• Confusing insurance networks
• Limited or ineffective EAP utilization
• Systems that only respond in crisis
When care is hard to access, employees delay getting help, and employers feel the impact through absenteeism, turnover, and reduced productivity.
A Better Approach
ConciergeMental Health Services
Concierge mental health is a high touch, personalized model of care that emphasizes proactive, preventatives, and comprehensive mental health support. The goal is to make mental health care easier for employees to access. Our approach provides:
• Fast access to Hope Network clinicians
• Guided navigation through the mental health system
• Coordinated care and follow-up
• Proactive support before issues escalate
Whatever your employees are facing, Hope can help.
We offer care for a variety of mental health needs.
• Depression
• Anxiety
• Stress-related conditions
• Burnout
• PTSD & Trauma
• Substance use issues
• ADHD
• Life transitions
• Relationship & family concerns
• Neurodivergence
A full range of services, right at their fingertips.
• Individual Therapy & Counseling (in-person or virtual)
• Family & Couples Therapy
• Psychiatric Evaluation & Medication Management
• Crisis Management & Intervention
• Wellness Coaching & Life Skills
• Suicide Prevention Screening & Support
• Stress Management & Resilience Education
This proactive, whole-person treatment approach helps employees access care earlier and more effectively.
The model works. Here’s why.
Traditional EAP Programs:
Concierge Programs:
• 3-6% utilization
• Limited sessions
• Long wait times
• Crisis-focused
• Up to 20% utilization
• Ongoing care
• Access within days
• Early, and consistent support.
It’s easy for employees to connect with care.
• Manager, HR, or health provider referral with consent
• Integration with onboarding or annual health checks
• Self-referral for employees seeking care from a healthcare provider
Hope Network coordinates intake, scheduling, and follow-up, ensuring employees are connected to the right clinician quickly.
Customizable. Flexible. Effective.
We can make sure program is designed around the needs of your team.
• Programmatic tiered levels of care available to employers (based on company size, acuity of needs, desired integration level)
• Individual care plans tailored to employee needs, including scheduling and coverage for families
• Employer-pay, self-pay, or commercial insurance billing options
• Options for executive or highperformance tracks
• Integration with or replacement of EAPs or other wellness programs
• Multilingual and culturally competent providers
A win for employees & employers.
Easy accessto mental health care makesfor healthier employeesand a healthier workplace.
• Healthier, more engaged employees
• Reduced absenteeism and presenteeism
• Stronger retention and recruitment
• A more supportive workplace culture
