Right to File a Complaint If you believe your rights have been violated, or you have complaints or concerns about this notice, or how Hofstra University Student Health Services handles your health information, please direct these concerns to the Hofstra University Student Health Services team at the time of your visit. If our team cannot resolve your concern, or if you wish to bypass this step, please contact: Rob Stahl, DNP, AGNP-BC Executive Director Student Health Services Room 171 Wellness and Campus Living Center North Campus 516-463-6745 SHS@hofstra.edu If you wish to bypass this step, please contact: Kathleen Gallo, PhD, MBA, RN, FAAN Dean Hofstra Northwell School of Nursing and Physician Assistant Studies Shapiro Family Hall, 160 Hofstra University South Campus 516-463-7488 SGNPA@hofstra.edu Should you wish, you may also file a complaint with an external office(s), which can be found below. Accreditation Association for Ambulatory Healthcare 847-853-6060 Complaints@AAAHC.org
New York State Department of Health 1-800-804-5447 https://apps.health.ny.gov/ surveyd8/facility-complaint-form
U.S. Department of Health & Human Services, Office for Civil Rights 1-800-368-1019 OCRMail@hhs.gov
Student Health Services