Right to File a Complaint If you believe your rights have been violated, or you have complaints or concerns about this notice, or how Hofstra University Student Health Center handles your health information, please direct these concerns to the Hofstra University Student Health Center team at the time of your visit. If our team cannot resolve your concern, or if you wish to bypass this step, please contact: Donna Willenbrock, DNP, ANP-C Executive Director Student Health Wellness and Campus Living Center North Campus 516-463-6745 SHC@hofstra.edu
If you wish to by-pass this step, please contact: Jessica Eads Senior Vice President for Student Enrollment, Engagement & Success and Dean of Admissions 516-463-6710 Jessica.I.Eads@hofstra.edu
Should you wish, you may also file a complaint with an external office(s), which can be found below. Accreditation Association for Ambulatory Healthcare 847-853-6060 Complaints@AAAHC.org
New York State Department of Health 1-800-804-5447 https://apps.health.ny.gov/ surveyd8/facility-complaint-form
U.S. Department of Health & Human Services, Office for Civil Rights 1-800-368-1019 OCRMail@hhs.gov