Leisure members reward card terms & conditions 1
Introduction
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Resale
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Customer Service
2.1 As an Hoburne Leisure Membership you will be issued a Reward Card per member. 2.2 Additional cards are unavailable. 2.3 Cards will only be issued to person(s) named on leisure membership form. 2.4 Your Reward Card is issued by, and remains the property of, Hoburne Ltd or Burry & Knight Ltd, 10 Hoburne Lane, Christchurch, Dorset, BH23 4HP
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Liability of Hoburne Ltd
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9.1 We reserve the right to amend or waive any provision of these Terms and Conditions from time to time or to terminate the Reward Card scheme on reasonable notice.
Variation
These Terms and Conditions apply to the Hoburne Leisure Membership Reward Card (‘Reward Card’) and govern the relationship between Hoburne Ltd or Burry & Knight Ltd (“we” or “us”) and you or the person to whom you give the Reward Card (“you”). Use of your Reward Card will constitute acceptance of these Terms and Conditions. These Terms and Conditions override any statements on your Reward Card if they are different. You must therefore read them carefully. If there is anything you do not understand, please contact your park Guest & Owners Experience team.
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Your Reward Card
Using your Reward Card
3.1 You may use your Reward Card at any participating Hoburne Holiday Park. 3.2 Qualifying purchases made accompanied by a Reward Card in participating Hoburne Holiday Parks will each discount to 5% or 10% depending on your membership tariff. 3.3 If the employee does not have their Leisure Membership Reward Card present, discount will not be applied. 3.4 You cannot use your Reward Card when making purchases at any of the convenience stores. 3.5 We reserve the right to refuse to accept damaged cards or cards which we believe may have been stolen or obtained in another illegal way. 3.6 You may be asked for ID to ensure you are the valid user of the Reward Card. Balances on your Reward Card cannot be used towards the purchase of holiday homes or outstanding Rent Ledger balances
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Expiration and Cancellation
4.1 Your Reward Card will expire once you are no longer a Hoburne Leisure Membership on a Hoburne Holiday Park. We reserve the right to cancel your Reward Card if we suspect it is being used fraudulently or in breach of these Terms and Conditions. 4.2 You must keep your Leisure Membership card with you at all times for access to park facilities. 4.3 Hoburne reserves the right to amend or withdraw any Reward Card at any time with reasonable notice.
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6.1 You may not sell your Reward Card. Hoburne reserves the right to cancel any Reward Card that it suspects has been resold or obtained in connection with an unauthorised sale. 7.1 If you need assistance or if you have any enquiry relating to your Reward Card, you can contact the Guest & Owners Experience team. Any decision of Hoburne in respect of the reward card is final. 8.1 Hoburne Ltd or Burry & Knight Ltd shall not be liable for any loss or damage arising from or in connection with your use of a Reward Card where such loss or damage arises from any cause beyond our reasonable control. This clause shall not exclude or limit any liability that cannot be excluded or limited by law.
10 Assignment
10.1 We may transfer the benefit of these Terms and Conditions to any other company in the same group of companies as Hoburne Limited & Burry & Knight Limited. If we assign the benefit of these Terms and Conditions, your rights will not be affected
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Personal Data
11.1 All personal data submitted in connection with the promotion will be processed by the Hoburne Group for the purposes of administering and managing the promotion (where applicable) and verifying the eligibility of each participant. Hoburne is committed to protecting the privacy of all participants. Data that is collected from or about participants will be used in accordance with the Hoburne and Burry & Knight Group Privacy Policy, a copy of which can be found hoburne.com/privacy-policy.
12 Governing Law
12.1 These Terms and Conditions are governed by English law and you and we agree to the exclusive jurisdiction of the Courts of England & Wales.
Loss, Theft, Damage
5.1 You should take care of your reward card and treat it like cash. Hoburne is not responsible for lost or stolen. You should immediately report any loss, theft, fraudulent or unauthorised use of your Reward Card. If you lose your Reward Card or it is stolen, damaged or malfunctions, we may, at our sole discretion, replace your Reward Card. Circumstances in which we may determine not to replace your Reward Card include where we reasonably believe that the notified incident has been caused by your breach of these Terms and Conditions or where there are reasonable grounds for suspecting that you are or have been engaged in fraudulent or other unlawful conduct. If we agree to replace your Reward Card, a replacement card will be available to collect from the Hoburne Holiday Park where you have a leisure membership. We reserve the right to charge a replacement card fee of £5 for each replacement card. If you subsequently find or retrieve a Reward Card which you have reported lost or stolen, you must notify the park Guest & Owners Experience team
Personal data Any personal data you give to us will be processed in accordance with the law. By signing up to this membership, you agree we may use the information for any purpose related to the membership including providing you with information about the park. To help us do this, we may share it with third parties if they do work for us or if the law requires us to do so. Please indicate here if you would like us to contact you with information about goods and services which we feel may be of interest to you. Email
Telephone
SMS/Text Message
Letter
Data that is collected from you will be used in accordance with the Hoburne Group Privacy Policy, a copy of which can be found at hoburne.com/privacy-policy. We will not supply the data to third parties for them to use in their marketing without your further permission. Please sign to indicate that you have read and agree to the terms and conditions. You should only sign if you fully understand the terms and conditions and please discuss with us any terms you do not understand. You agree to ensure that everyone in your party has read the terms and conditions and Park Rules laid down by Hoburne Ltd & Burry & Knight Ltd. Signature Lead member signature:
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