BLOOD-BORNE VIRUS AND SEXUALLY TRANSMISSIBLE INFECTION STIGMA AND Discrimination reporting processes WHAT DOES THE COMPLAINT RELATE TO? EMPLOYMENT Working Women’s Centre 2 years to make complaint Complainant must not be a union member Provides free and confidential legal advice, information, support and representation to vulnerable workers (all genders) residing in SA about their rights at work. Contact: Call 1800 652 697 or scan here
HOUSING
Equal opportunity Commission 12 months to make complaint Must be aggrieved person or representative making complaint
South Australian Civil and Administrative Tribunal (SACAT) SACAT deals with housing disputes including residental tenancy agreements, retirement villages, residential parks and rooming houses. How to apply: scan here
Quick Guide to Equal Opportunity laws in SA: scan here
LEGAL
HEALTH AHPRA: Registered/ Accredited practitioners Make complaint online or phone
No limit to file a report
Can make complaint on behalf of others
Report can be filed in person or by phone.
Two year time limit
To make a report: scan here
Can make complaint on behalf of others’
HCSCC can provide information/referral
No statutory limit
Make complaint online, letter, in person. Call 1800 232 007 or drop in to 191 Pultney St, Adelaide
No wait list Ideally complainant to be part of process (with or without support person)
Police
HCSCC: NoN-registered Practitioners
Make a complaint:
To raise a concern: scan here
Call 131 444 for non-emergency Call 000 in an emergency
Contact: Call 1800 723 767
Contact: Call 1300 419 495
Contact: Call 8207 1977 ADDITIONAL SUPPORT SERVICES Does your client need additional support? MOSAIC Blood Borne Virus Support Services Free support for South Australians diagnosed with or at risk of HIV or hepatitis, as well as their family, friends and carers. For referral or enquiries, contact MOSAIC Team on 8245 8100 or RASAMosaic@rasa.org.au.
Hepatitis SA For information, education and support to people affected by viral hepatitis, as well as the workforces who support people affected. Call 1800 437 222 or visit hepsa.asn.au.
PEACE Multicultural Services Free support services for all migrants and refugees. PEACE offers meaningful and culturally appropriate services to individuals, couples and family from diverse backgrounds. Call 08 8245 8100
SAMESH Free support for LGBTQI+ community affected by or at risk of HIV, STIs and hepatitis. Contact 08 7099 5300 Aboriginal Health Council of SA
Legal Services Commission Provides free legal advice and minor assistance through its telephone advice line and face to face appointments. The LSC has a Disability Information & Legal Assistance Unit which can be contacted on 1300 366 424. For free legal advice scan here:
For referral to a local Aboriginal Community Controlled Health Service, call 08 8273 7200.
For amendments contact education@hepsa.asn.au • June 2024, first edition
Migration Legal Services Commission: free advice on migration matters. For an appointment call 0881115539 Australian Migration Lawyers: National organisation with an Adelaide office who can help with migration matters, fees apply. Contact: scan here
Call 1300 242 505
ALRM (Aboriginal Legal Rights Movement) Can help with a range of civil matters, including discrminination.Can also provide advice relating to employment issues. Contact a duty solicitor on 08 8113 3777 or free call 1800 643 222. For more information: