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HB Advisor 3Q 2023

Page 1

MONUMENTAL ACHIEVEMENT AT BMSPA 2023, P1 PLUS

Examining the Resilience of Malaysian Property Developers During & After Covid-19 p6 Increase in New Launches in 1H 2023 p8 Commendable Performance at The Henry Butcher Malaysian & Southeast Asian Art Auction p10 JULY - SEPTEMBER 2023

Business Valuation for Transactions in Uncertain Times p11

2023 MARKS EXACTLY 20 YEARS OF MY TIME IN THE PROPERTY MANAGEMENT INDUSTRY. in the 21st century. No longer is

have been with us for more than 10 or

property management just about

15 years. This has injected meaningful

brick and mortar, it now demands

memories as we learn and grow

soft skills to communicate daily, not

together with the changing market

forgetting to educate and train the new

trends especially during the pandemic.

hands. Perhaps this is something the universities can look into so qualified

Property management to a large extent

graduates can instantly plug into the

requires a full gamut of skills. At the

system.

core are consistency, pragmatism, the desire for continuous improvement and

B

Suffice to say, the practice is not as

engaging in constant communication

straightforward anymore these days

with the stakeholders. This is vital

ack then, the practice was

but when done right, the satisfaction

because discrepancies can crop up at

challenging yet simple on many

derived from the job motivates us to

any stage. It is therefore important to

strive harder on every new day.

embrace bottom-up communication

fronts. We only had to deal with the

as well instead of just the conventional

fundamentals ie. security, cleanliness, lifts and landscaping. The complexity increases when add-on features are unconventional such as a concierge. The market is different today as developers adopt creative concepts to meet the increasingly sophisticated market demand. Thanks also to the KDN PP18893/11/2015(034373)

rising affluence including international brands (eg. Four Seasons Hotel Kuala Lumpur) entering the local market, property owners have over time raised their maintenance wishlist. Coupled with technological advancements and the shortage of manpower in this industry, we certainly have our work re-framed

top-down model. BMSPA 2023 With more people moving into In a way, 4 July 2023 lit up as a bright

stratified housing, our role as a

new day for us at Henry Butcher

property manager has also become

Malaysia Mont Kiara (HBMK). This is in

more critical. It is not enough to just

reference to the awards we won at the

be well-versed with maintenance and

BMSPA (Best Managed & Sustainable

good governance, we also need to

Property Awards) 2023. When asked

be conversant with the laws, bylaws,

how I feel about winning again, I can

best practices and to think out-of-the-

only say I am very happy and proud,

box when the time calls for it. To that

and I have to thank my dedicated team

end, I am happy to share that we have

at HBMK who have all played their part

achieved another new milestone in the

in making this happen.

setting up of a Sub-MC (Management Corporation) with a project owner

I would also like to thank my clients

complete with Commissioner of

who have entrusted us with managing

Buildings’ oversight.

their prized assets, some of whom


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