Volume 32 Issue 2 Dec 2025
We bring you more of
Y ur St ries Pg 10
Kimberly’s colourful comeback story
Pg 24
Christmas BBQ Fun, pg 16 Merry Christmas and Happy New Year!
NewsLink Dec 2025 I Page 1
Rec Group Roundup
Headstart Acquired Brain Injury Services commenced in 1987 and is recognised as a premier provider of specialist services for people with an ABI in the Hunter and Central Coast region. Headstart provides individually tailored services across community access, in home support, life skills, social, leisure and recreational services, case coordination, and community information and education.
95 Turnbull Street, Hamilton NSW 2303 P 02 4965 4420 F 02 4965 4424 E info@headstart-abi.com.au W www.headstart-abi.com.au
ABN 75057986026 I CFN 13046 Headstart ABI Services is a registered provider under the National Disability Insurance Scheme (NDIS). NDIS provider number 4050000082
Our Vision For people living with brain injury to have opportunities that strengthen and enrich their lives.
Our Purpose To make a difference in the lives of people touched by brain injury by providing opportunities and inspiring hope. Leadership Team Executive Director: Manager Service and Supports: Services Team Lead: Operations Manager: Finance Manager: HR Lead: Quality Lead: Learning & Development Lead:
Sue McHattie Kesley Skippen Lynette Aitken Alicia Richardson Douglas Walton Katherine Fitzgerald Mitch Rixon Sean Jordan
Now you can read NewsLink online with Issuu! If you aren’t on our email list then let us know. What kind of stories or information would you like to see in NewsLink? Do you have some great stories or photos? We’d love to hear from you! Email Andy, our Marketing & Communications Lead at our office: comms@headstart-abi.com.au
From the ED’s Desk
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hristmas means many things to many people: it’s a time to take a break, enjoy life, slow the pace, spend time with family and friends and to be thankful for what we have, and celebrate the goodness in each other and our community.
Some stand out highlights are mentioned throughout this newsletter and also our Annual Report. One in particular is the successful work of the Headstart Community Education Team, and their amazing job in the community, working with schools to contribute to prevention of brain injury. Whilst members on the team have changed over the years, the Headstart CET has been in existence now for well over 35 years. This year we were able to expand the work of the team with a generous bequest from the late Dave Cambridge and also secure some small funding for the Team to keep doing their valuable work and increase their impact from Orica and Ausgrid. Enjoy reading about Kimberley, our amazing cover story, as she continues to paint prolifically and plans to travel abroad! A true “steel magnolia”, the flower she loves to paint, is the symbol of strength, beauty and vibrance, and as you will read Kim has overcome the obstacles of stroke and a very difficult past. As the New Year edges closer, Kim’s story may encourage you to set a goal to aim for in 2026. Huge thanks to all involved with Headstart - consumers, family, CSW’s in the field, all our office based staff, carers, and many other rehab and health professionals who collectively make the difference in the lives of people living with a brain injury. Ultimately our organisation is about people and we value each and every one of you. For those who are doing it tough this season or just need a helping hand, don’t hesitate to reach out. You don’t have to carry it alone.
• NSW Mental Health Line - 1800 011 511 • Lifeline - 13 11 14 • Beyond Blue - 1300 22 4636 • Kids Helpline - 1800 55 1800 • Suicide Call Back Service - 1300 659 467 • 13YARN (Aboriginal & Torres Strait Islander peoples) -13 92 76 • Mens Line 1300 789 987
Notice & Nominate As I think about these and many other achievements in the year a staff member for outstanding achievement
We continue to recognise the work of our staff who have gone above and beyond in any capacity to support our consumers in their daily lives. Please help us thank and encourage our workers! To make a nomination please contact us or email: info@headstart-abi.com.au
Check us out on Facebook and Instagram For all the latest news, stories and rec activities search for headstart ABI Services
my thoughts continue to turn to the overwhelming devastation of the Bondi attack. We are still in disbelief that such atrocity and tragedy could and did happen here. The horror and grief will remain in the community for decades to come and forever in the lives of those who lost loved ones. Even more now we need to look out for and look after each other. We need to have kindness and gratitude in each day as we connect with others.
Whatever your plans this Christmas season, I hope they bring you joy, peace, and health — Merry Christmas to you and your families. Till we next meet, Sue X
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Pg 4 Year in Review Pg 8 CET Update Pg 10 Kim cover story Pg 16 Chrissie photos!
Board Member Feature
Romeo
Consumer Rep
I’ve been a Board I’ve been on the Community Education member for over Team for over 20 years and I think it’s ten years now really important for us to be educating and I really enjoy on brain injury. The CET is fabulous! contributing in It’s great to have some grants now to this way. As a person with an acquired support the CET to expand what we do, brain injury I represent all consumers. but we need more. This coming year I I’ve really seen the organization grow look forward to supporting consumers and over the years I’ve seen more in small groups and get more ideas as awareness of brain injury, and it’s good to how we keep growing. It’s about that Headstart are now recognized as listening to people. the main services for acquired brain If you have any suggestions please get in injury in the Hunter. touch with me.
Board Member Expression of Interest
Interested in contributing to further developing a great service for people with an acquired brain injury? Find out more... Visit QR code link or go to www.headstart-abi.com.au/board-member-eoi
Thank you Lorraine
Lawn Bowls Fundraiser T here’s just something about Ray and the Raymond Terrace Bowling Club… they’re an unstoppable duo!
Save the date because they’re doing it again! For the second year running, Ray is proudly hosting our Lawn Bowls Fundraiser to support the amazing work of our Community Education Team. Date: Monday 19 January 2026 Time: 10am – 3pm Entry: $10 to bowl + BBQ included Location: 2 Jacaranda Avenue, Raymond Terrace RSVP players names to Raymond Terrace Bowling Club Ph: 02 4987 2404 by 14/1/2026. Or simply come along, chill out and enjoy the fun — it’s all under cover so no stressing about the weather! Our CET absolutely love getting out into the community, and events like this help them keep making a real difference.
We are extremely grateful for Lorraine being Board Chair for many years.
H
ello everyone, I wish to thank all of you as I announce my retirement from the Board, with this years being my last AGM. This has been a hard decision but all things must change, and my decision is driven by the health changes of my husband Greg and daughter Tracey.
I leave the board in the capable hands of the remaining team, some who have been there through major changes. I wish them many meetings of excitement and satisfaction and
I know Headstart will continue to thrive and grow, always by putting our consumers and carers first in every decision. This is what makes Headstart the leader in acquired braininjury services.
Huge thanks to Ray for running this event again!
I want to thank Sue Mc Hattie an amazing leader, her knowledge is second to none and to all the staff thank you many of whom I have got to know well over the years. It has truly been a wonderful pleasure. I am sure I will still see many of you as Tracey remains involved in Headstart.
Keep up the good work and my thanks. Lorraine Blair
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A year in review
“This past year has been marked by changes and challenges. NDIS continued the roller coaster of change but we remain resolute to deliver high-quality services even in the face of a complex operating environment. Our collective team of over 200 employees have responded to these challenges which highlights their commitment to making a positive difference in the lives of people with a brain injury.
A snapshot of the Headstart ABI Services annual review for 2024-2025.
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he full 32 page report is available to all current Headstart Association Members. Becoming a member is simple and costs only $5.50 annually. By officially “joining” Headstart as a member you are actively being involved in our organisation at a deeper level. Membership is open to anybody and you will have the opportunity to attend the yearly AGM and vote on important topics and decisions. Contact reception on 02 4965 4420 for details.
232 4.4
people supported
Over the year there have been many significant milestones - much work has been done on reviewing new systems to streamline our processes across consumer information, rostering, invoicing, recruitment, onboarding and training.”
Thanks to Sharon for our feature story!
Delivered over
164,000 hours
of support (not incl. Care Coordination supports) Average rating of overall satisfaction with the services provided by Headstart (out of 5 stars, feedback based on 50 responses)
2028
Our priorities towards
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A sustainable and thriving organisation
o ensure our sustained impact now and into the future, we will grow our services and partnerships in line with current and emerging needs of people with an Acquired Brain Injury in our community. Our service outcomes and impact will be measured through clear KPI’s with benchmarking. We will maintain financial viability through diversification of funding sources and optimal use of our assets.
Excerpt from CEO & Secretary Report Sue McHattie
W
A valued and skilled workforce
e aspire to be recognized as the service provider of choice for our communities. We know that great care starts with great people. Our investment in our people will provide opportunities for both professional and personal growth. We recognize and reward the contribution of our team and the positive impact they have on the lives of those with acquired brain injuries.
An informed community
I
nformed communities are equipped to support and embrace people with ABI. As a specialist support provider for people with an acquired brain injury we work collaboratively with healthcare professionals and are uniquely positioned to facilitate timely provision of support for the individual and their family, We encourage and support our consumers to tell their stories of hope to the wider community.
Our approaches
We embrace a solutions focused approach which focusses on finding solutions in the present and future, rather than on past problems. It’s a goal-oriented approach that supports individuals to identify their strengths and build on their successes to achieve desired outcomes. We focus on what’s working and how to sustain and expand those positive changes.
• Whatever it takes
We strive to find creative solutions that suit you
• Find Your strengths
Discover your resilience, confidence and "can do’s"
• Reframe the challenge
Sometimes people get stuck, and we help to look at a problem from a different angle
Our
Our
Vision
For people living with brain injury to have opportunities that strengthen and enrich their lives
Core Values and Beliefs
People-first Bold and innovative Ethics above all Adaptable Fair and open Sensitive to need
Our
Purpose
To make a difference in the lives of people touched by brain injury by providing opportunities and inspiring hope
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• Learning together
We believe in trial and error everyday what works for you, and what may not
• Always growing
Getting back on track may seem a far off dream. We join your journey to a place where brain injury doesn't define you, but your achievements and successes do
• Create an environment
Where people can find an inspiration to dream more, do more in a way that suits you, your life and choices.
Artist Elly Lam kindly donated an oil painting, on display at Headstart reception.
The Headstart story – where it all began...
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he Headstart ABI Services commenced as a six week pilot programme in 1986 through the Hunter Rehabilitation Service (HRS) to meet the gap in community services for people after sustaining an acquired brain injury. It was then called the Headstart Community Access Programme. Following formalised rehabilitation there was little long term support for people with an ABI to develop life skills and independence. The pilot was to establish a supportive network for those unable to return to former work roles and who were learning to deal with the complex after-effects of brain injury. In 1987 the service developed greater autonomy from HRS. It was during this period that we developed a model of service delivery that focussed on providing long term support and creating opportunities for successful community involvement. Our aim was to develop a flexible model to meet changing individual needs within the mainstream community yet provide a sense or atmosphere of solidarity and the opportunity for people to meet and mix with others in similar situations. Headstart was one of the first organisations in the region to deliver individual budgets, one to one supports,
and small group activities all derived from the old “block funding”.
Headstart values an approach that offers a variety of service options to suit each individual’s choice. The model of service delivery focuses on the process of the activity as well as the activity as an end in itself. It is this journey that highlights opportunities to develop confidence, abilities and life skills. This led to the development of the role of Care Coordinators and CSWs.
In 1991, the service was successful in securing 2 year project funding from the Motor Accidents Authority of NSW (MAA) which commenced in January 1992. This enabled further development of the model of community access, independence and community participation. The Department of Ageing, Disability and Home Care then funded recurrently from 1 April 1994.
In 2008 the name of the service changed to Headstart Acquired Brain Injury Services to better reflect the people we support and in 2024 the organisation transitioned into a Company Limited by Guarantee (CLG). NewsLink Dec 2025 I Page 5
Headstart seeks to ensure that people with an acquired brain injury have access to individually tailored opportunities that foster successful long term community participation. The complex nature and combination of aftereffects of brain injury may pose barriers for people to resume a place in the community that is personally satisfying and reflects a sense of community and belonging.
Our team provide supports for over 200 people in the Hunter and the Central Coast regions. We work in a manner that finds solutions to challenges and towards a time when people may not need as much support due to their increasing independence. Our strategy of “make it happen” connects everyone in our organisation - consumers, families, and our staff, and connects us all to our purpose, and the impact we want to have long into the future in support of people with an ABI. Sue McHattie CEO
(Excerpt from our Annual Review 2025)
Pool partners
Need help?
Please call a crisis line if you need support this festive season. You are not alone.
1800RESPECT (1800 737 732)
A 24-hour national sexual assault, family and domestic violence counselling line for anyone who has experienced, or is at risk of these.
Mental Health Line: 1800 011 511
The Mental Health Line is staffed by mental health professionals who can provide advice and referrals to local mental health services.
Lifeline: 131 114
24 hour crisis support and suicide prevention services for people experiencing emotional distress. If life is in danger call 000.
Beyond Blue: 1300 22 4636
An mental health and wellbeing support organisation providing support programs to address issues related to depression, suicide, anxiety disorders and other mental illnesses.
Suicide Call Back Service: 1300 659 467
A counselling for anyone who is suicidal, caring for someone suicidal, or bereaved of suicide. For suicide prevention & mental health via telephone, online & video for anyone affected by suicidal thoughts, 24/7.
S
haron featured in our recent Annual Review for 2024/5. Over the past four years she has formed a partnership with CSW Chris built on trust, motivation, and shared determination. For Sharon, staying active has become central to rebuilding her strength and independence. “I just want to get better,” she says. “I want to get rid of the pain and keep moving forward.”
Exercise is a big part of Sharon’s routine, especially swimming and walking. “I love my exercise in the pool,” Sharon says. “When I’m in the water I can move better. Everything feels lighter.” Because of a brain surgery she had after a severe illness, her right side has been affected. “My right side is a bit weak, but I’m still going,” she says. Sharon combines pool sessions with gym work, guided by Chris and her rehab trainer, Mike Broadbent. “Mike explains to us the best way to do things,” she says. “Chris comes in the pool with me too, because I forget some of the exercises. She’s always there helping.”
Mensline Australia: 1300 789 978
Chris notices Sharon’s dedication every A free phone and online counselling service day. “There hasn’t been one day where support for Australian men anywhere. Sharon has said, ‘I don’t want to go,’” Kids Help Line: 1800 55 1800 she says. “Even on tough days, she still Confidential 24/7 online and phone gets in the pool and pushes through. counselling service for young people (ages The water helps take the weight off 5 to 25).Australia’s only free (incl. mobile). her joints and gives her relief, and she always completes the exercises with a Elder Abuse Helpline: 1300 651 192 Free information and support services for positive attitude.” people who experience or witness the abuse Sharon has faced big challenges over of an older person. Operating hours vary. the years since suffering meningitis and Financial Counselling Australia: related complications, which required 1800 007 007 brain surgery. “They didn’t think I’d Access free resources and advice from a pull through,” she says. “But I just keep private financial counsellor. Call to speak to pushing forward.” someone in your state. Her determination is reflected in all National Association for Loss and aspects of her daily life. “I’ve always Grief(NALAG): 6882 9222 been told to keep moving and stay on A free, confidential, grief and loss support top of things,” Sharon says. “I change services across NSW with telephone support my routine to make it work for me, and and, in some areas face-to-face counselling. I keep going even when it’s hard. I just 13 Yarn: 13 92 76 want to get stronger.” The first national crisis support line for For Sharon, recovery is Indigenous Australians who are feeling ongoing, but her mindset is overwhelmed or having difficulty coping. clear: “I just want to keep They offer a confidential one-on-one yarning moving. I want to get stronger. opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter. I’m not giving up!” NewsLink Dec 2025 I Page 6
Cruising in a Corvette
Car enthusiast Tony collided with a horse in 2018 something he still can’t quite believe happened but he says “I’m thankful to still be walking and talking.” Along with the occasional road trip!
I
t's just so great just with the hood now, and my hair blowing - whatever hair there is! – heading to Catherine Hill Bay. My CSW Lynette mentioned that her partner's got a Chevy Corvette. I said, “I'd love to go for a drive in that”. She said, I'll organize it. And she did. So we just went for a cruise up to Catherine Hill Bay, with Lyn driving of course. I'm not allowed to drive. We just looked at the scenery and came back. Such a fantastic day! What a beautiful car. It’s his pride and joy. And it’s mint. The engine tight as and under the bonet was as clean as. I love cars! The first car you ever had was an FJ panel van cooperation, I’ve had Cooper S’s, Falcons. The last car which I had that was my own pride and joy- and the one I had the accident in - was a 1990 318i BMW. It was absolutely beautiful to drive. It was a very spunky car, so good to hop in. It had the sunroof, the whole bit.
...and a Bathurst Bonus!
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fter supporting Tony for 6 years I knew he always loved watching the V8 Supercars. I had been trying for a few years to be able to take Tony to Bathurst for a couple of laps of the track as Mt Panorama is a legendary track that Tony loved but had never been to. So with the amazing help of Care Coordinator Sam we got it done! It was a little Birthday surprise for Tony. A friend at Newie Print Co made up a custom shirt for Tony’s big day. I’ve had family that lived in Bathurst all my life and travel there every year for events so I had some knowledge to share on our trip. Tony had a huge smile on his face from when he was given the shirt and knowing that he was finally getting to go to Bathurst. In the time that I’ve worked with Tony this was the happiest and most excited I had ever seen him, closely followed by the first time he ate out in public with Lynne at “8 at Trinity”. We drove around the track a few times, visited the race museum, a stop on the top of the Mount and then some McDonald’s before heading home via Penrith and Krispy Kreme donuts!
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- CSW Shane
Community Education Team news I
n the last three months we saw the CET present over 15 locations covering 33 presentations.
Education Team really represent Headstart and advocation of brain injury in an invaluable way.
The feedback provided from these Our team continue to support presentations are overwhelmingly each other while raising positive. We had our first primary school important awareness in the presentation in some time at Caves Beach Public School which was amazing community. With 2025 coming to see how many students showed keen to an end, we look forward to interest and enthusiasm while speaking new venues, new audiences, to our presenters and asking so many and even more opportunities questions that we didn’t have time to to raise awareness in the get through all of them( Can we attach community in 2026. a screenshot from the Facebook post) . Throughout the year we have received an - Heather Burrows average 5 star rating from our feedback CET Coordinator which goes to show the Community
CET intro video Heather explains more about our CET. Scan the QR code with your smartphone to watch our 3 min video Or visit www.vimeo.com/556022274
Our team presented to more than 60 students at Mount View High School with our new “impairment goggles” a huge hit! Students got to experience just how challenging everyday tasks can be when impaired — from catching a ball to picking up a coin off the floor. “I loved the addition of the use of eye goggles representing drunk or drug related driving. They were a nice fun interactive way to finish the session.” – Wheelskills Program, Hunter Valley Grammar School
Our team at Cessnock PCYC where Darren, Ricki-Lee and Colin shared their lived experiences of acquired brain injury. The session was part of an empathybased program run by local police for young people, helping them better understand the impact of brain injury, living with a disability and the importance of looking after themselves and others.
5.0
Average rating of the impact of CET presentations (out of 5 stars, feedback based on 94 responses) NewsLink Dec 2025 I Page 8
Finger on the Pulsar! Another Mystery Box Rally adventure is about to hit the road less travelled.
Headstart co-worker Teri-Anne and I are thrilled to announce that we're taking part in Mystery Box Rally 2026! This rally will have us driving a car that is 25 years or older along outback roads. We set off from Charleville & return to Charleville 5 days later, each day in between is a mystery, we have no idea where we will be headed until just before departure the next morning. It’s not just about the drive—it’s about making a real difference in the fight against cancer.
Every participating team is required to raise a minimum of $4,000.
Every dollar raised goes directly to Cancer Council and helps fund vital cancer research, which is why we’re doing everything we can to hit our goal. Your support, whether big or small, will have a real impact.
We both come from an industry that sees the after effects of cancer regularly and also have personal friends and family who have been affected by cancer. We are thrilled to do our part in raising funds and awareness for such a great cause and appreciate your support greatly! - Heather
Fancy adding your artistic flair to the car?
“We will be bringing the rally car in on the 4th of February 2026 for the consumers or CSWs to paint! We’ll portion up panels for people to paint their own designs to make the car as colourful and creative as possible. We will be asking for a $10 donation that goes directly to the Rally Cancer Council donations, in return their very own square on the car to paint how they choose.” Stay tuned on our social media for more info in 2026 or contact your Care Coordinator in January.
Heather is going again after completing the 2025 Mystery Box rally with partner Michael as team “Social Disobedience” - with the vehicle soon to display bright new colours!
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Painting a new future: Kimberly’s stoke recovery story
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love art. I love life. I want to live life to the fullest.
For Kimberly, those words are not just a motto — they’re a way of living that has been shaped by resilience, creativity and an extraordinary support network. Since experiencing an ischaemic stroke in 2016, Kim has rebuilt her life in ways she never expected, discovering a deep love for the arts and a powerful role as a connector, encourager and advocate within her community. Kim’s stroke occurred suddenly while she was on a family holiday in the Philippines.
“We were on holidays and I went to lie down,” Kim recalls. “Mum noticed my left arm and leg flicking, then my face was droopy. She knew straight away something was wrong.”
Kim’s mum Deb acted quickly. “We didn’t wait for an ambulance,” she says. “We got Kim into a van and straight to hospital. It was terrifying.”
Doctors later confirmed Kim had suffered an ischaemic stroke. Too much time had passed for clot-reversal medication, and recovery would be
long and uncertain. After ten days of preparation, Kim returned to Australia first-class with a nurse and spent three months at Rankin Park Hospital.
At the time, Kim was already navigating significant life changes. “I was getting over a domestic violence relationship,” Kim explains. “I’d just started mentoring through the Hunter Women’s Centre and was doing a business course.” Her dream business — Kimbo’s Slice of Heaven — was put on hold indefinitely. “She’s honestly the best caramel slice maker in the world,” Deb laughs. Kim even received a small business presentation certificate from MP Tim Crakanthorp while she was still in hospital. “But she’d lost the use of one side of her body, so that dream wasn’t realised at the time.”
What did emerge was something unexpected.
While in hospital, the Brainwaves Stroke Choir visited weekly. “She said, ‘I’m going to join that choir,’” Deb recalls. “She’d never been interested in singing before — ever.” Kim did join, and she still attends every NewsLink Dec 2025 I Page 10
Saturday. “I love it,” Kim says. “Especially at Christmas with the carols and performances. It makes you feel part of something.” Not long after, art entered Kim’s life — and stayed. A visit to Brisbane’s Gallery of Modern Art proved pivotal.
“There was a Margaret Olley retrospective,” Deb says. “Kim could not pull herself away. She was completely absorbed.” “That trip inspired me,” Kim explains. “Margaret Olley is my inspiration. I’ve been to her home and gallery in Tweed Heads. She spent time in Newcastle too — that connection means a lot to me.”
Kim began art classes with Susan Porteus, initially in a group setting before moving to one-on-one sessions which she continues with today and absolutely loves. “What progress,” Deb says. “Susan sits beside her, suggests colours, shows her how to mix and apply paint. Watching that growth in Kim has been amazing.” Kim paints mainly in acrylics on canvas, occasionally using watercolours. One of her favourite subjects? “I love magnolias!” she says.
Kimberly paints with her least-dominant hand. “Kim’s a left-hander, so every stroke takes thought,” Deb explains. “It’s painstaking work — but the results are beautiful.”
To watch a short Christmas wish video with Kim her Mum, scan the QR code with your smartphone or visit www.vimeo com/1147555382
Each artwork typically takes around four sessions of two hours. One of Kim’s paintings is now being prepared for exhibition at John Hunter Hospital.
One of Kim’s regular support workers, Alison, has also played a vital role. “Kim is very proud of her achievements,” Ali says. “Art gives her a sense of confidence and accomplishment.” Ali supports Kim not just with painting—sometimes helping with the fine edging that’s difficult—but across a full and vibrant life. Together they cook, exercise, attend bingo, Coffee and Chat, hydrotherapy, theatre shows and concerts. Kim makes friends everywhere she goes. Their days together are full. “We cook sometimes — and yes, the caramel slice is beautiful,” Ali laughs. “Mostly, we just have a really nice time together.” “They’re very creative family — art, theatre, film,” Ali says.
“Kim is beautiful. She’s so proud of what she achieves, and that gives her confidence,” says Ali.
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Kimberly with her five star mum Deb
Kimberly in hospital in the Philippines
Kim: I call this painting ‘Road to Recovery’ because of my recovery after my stroke. As Kimberly’s mum, Deb sees the impact clearly. “Some days, people with disabilities just need encouragement to get out of bed,” she says. “That encouragement can make or break a day. Ali is fantastic with Kim. She’s smiling every time she gets up with Ali.” “And I love her,” Kim adds simply.
Creativity has played a vital role in Kimberly’s recovery — not just art, but music, theatre and dance. She attends disability dance groups, theatre performances, concerts and festivals. “Nothing stops Kimberly from going,” Ali says. “We’ve been to Ability Fest, Shannon Noll, Guy Sebastian — she sees everybody.”
“I got Shannon Noll’s sweat towel!” Kim laughs. “And I’ve met Dylan Alcott twice.”
Kim is also deeply committed to supporting others on similar journeys. At a recent stroke conference, Deb
Kimberly with regular CSW Alison
witnessed Kim lifting others up simply by being herself.
“One man told her how her smile lights up a room,” Deb says. “Another man started crying. He was only two years post-stroke and really struggling. Kim gave him hope.”
“There’s a term now — post-traumatic growth,” Deb adds. “That’s Kimberly. She looks at life differently now, in a much more positive way.” Kim encourages others to join stroke choir, aphasia groups and community programs. “She makes friends wherever we go,” Ali says. “She’s a connector.” With Headstart’s support two days and three nights a week, Kim continues to thrive. “Headstart are a fantastic company,” Kim says. “I don’t know what I’d do without them.” “She tells everyone,” Ali adds. “If someone’s unhappy, she says, ‘You should go to Headstart.’” NewsLink Dec 2025 I Page 12
Kim’s also participated in Esteem at HMRI (Hunter Medical Research institute) - a 10 week program to help you improve with physical exercise, art and dance.
Deb, now involved in research with HMRI herself, reflects on how far they’ve both come. “I’m also doing a study with HMRI on heart health for female carers of stroke survivors, particularly aimed at women because they apparently we react differently to men.” “I’m very proud of mum,” says Kim. Looking ahead, she has big plans. “One day I’d love a small studio — like a café space where I could show my work,” she says. “And I really want to travel to New Zealand.”
For now, she’s exactly where she wants to be — creating, connecting and living fully. “Because life’s too short,” Kim says. “You’ve got to live life to the fullest.”
I am grateful to:
Kim loving Headstart Rec art
Preparing for the Stroke Olympics with CSW Imogen
My family for supporting me.
NDIS for the funding they have given me. Coffee and Chat group for the friendship.
Brainwaves Choir for giving me something to look forward to each week. The friends who stuck by me and the new ones in my life. - Kimberly
To watch a short video of Kim and the choir, scan the QR code with your smartphone or visit www.vimeo.com/1089929253
Brainwaves Choir is run by former Headstart CSW Stef Tuyl. The choir rehearse on Saturdays of the school term from 11:30am-1:30pm at University House. It’s a choir made up of specifically stroke survivors (and is restricted to that rule for research purposes). If anyone would like to know more, feel free to contact the Newcastle Conservatorium of Music on 4921 8900 and ask for Stef.
Kim (far right) sings her heart out with Brainwaves choir
Kim shares her stroke story with Headstart’s Community Education Team.
NewsLink Dec 2025 I Page 13
Board member Melissa Mercer shares the personal journey that led her to our organisation, shaped by life’s unexpected twists and turns.
A personal path to impact
My partner’s journey:
had had his first stroke. Chris told the medical team that this event was his s a young man, my partner was first stroke. He was completely unaware a very fit individual, he he had had a stroke some time in 2016. was a surfer, runner, he trained Casting his mind back to 2016, Chris daily in the gym, and he was recalls having issues with balance and extremely active in his life. As he struggled with his surfing but could not understand why at the time. He matured, he started working in continued to work hard in the various high stress executive roles and executive roles not realising the fatigue his exercise program took a back he was feeling was not entirely due to the seat to meeting the needs of his heavy workload.
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family and keeping pace with the demands the executive lifestyle.
During the pandemic, in early November 2020, Chris was at his home on the Northern Beaches. He was standing in his bathroom when he went hot down the right side of his body, he did not ose consciousness and nor did he have a headache.
Post his Thalamic stroke in November 2020, Chris spent three weeks in hospital - while they searched for the cause. Following his hospitalisation, Chris returned to work for three weeks, followed by a one-month holiday commencing in December 2020 only to be locked down again by the NSW state government because he was living North of the Narrabeen Bridge.
During his time in hospital Chris undertook all the usual tests and following his MRI he was asked when he
another 4 weeks annual leave. By March 2023, Chris was so burnt out, he realised his stroke continued to impact his life greatly and took leave from work.
Recognising he may have suffered a stroke; he drove himself to the Chris continued to struggle with work Royal North Shore hospital. until December 2022 when he took
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Because of the terms and conditions of his salary continuation insurance, Chris could not afford to wait out the 90-day waiting period until he could make a claim and so he worked on. During that time, fatigue, cognitive ability, memory, physical numbness in his right for arm, hand and feet was a constant, as was the accompanying brain “fog”. Chris had to take regular naps during the day just to function. To compensate for the loss of time Chris would often work late in to the evening to compensate. Ultimately, Chris still struggles with long and short-term memory, he still has numbness in his right for arm and lower part of his right hand. Fatigue never leaves him, and his cognitive speed has been greatly impacted. Chris has challenges speaking with people he does not know; he is very aware it appears to other people he is mentally slow or unintelligent. It is noticeable to Chris that people keep their distance, anxiety and his ability to manage day to day interactions are greatly impacted.
Our journey:
T
his journey with Chris has been challenging, on us as a couple, we had only a relatively short time together prior to his second stroke or as we first thought, his first stroke, which in turn has impacted our day-to-day life in general. We thought we could “just get on with it” and although the results in his life seem to be “atypical”
for stroke survivors, it has been clear from the outset, there are significant long terms effects as a result of his brain injuries, ultimately impacting our day-today life.
For myself, it has been challenging. As Executives everything was fast-paced and always on the go and there are definite moments where I need to apply my own mental “slow yourself down” to ensure Chris and I are moving together, rather than having an expectation that
he knows exactly where I am in the process (both mental and physical) and he hasn’t come with me in the process, and has just agreed due to his anxiety.
There are some amazing impacts of the stroke to our life, such as choosing to move to Lake Macquarie, embracing the “sea change” and the gentler pace of life. The other impacts are forever and challenging, but we are forever grateful that he is still here with us.
Mel with Headstart ED Sue McHattie at the Hunter Disability Expo
My journey:
completed my Company Directors Course (achieving my GAICD) and we y path to becoming a Director decide to move to Warners Bay for a slice at Headstart started just of a magnificent daily life in a beautiful prior to my partner suffering, part of Australia, and I was looking what we thought was his first to contribute, give back to my new community in a way I was able to provide stroke. maximum impact. Subsequently, he found it to be his Having spent the last 7 years as a Vice second stroke suffering a previously President of Sales and Marketing, living undiagnosed stroke some five years earlier. This came as a surprise as he was the fast-paced life that comes with that type of high demand executive role. It what we believed to be at a relatively was time to be present and give back to young age for a stroke sufferer. We my newly chosen community in which thought we could “just get on with it” and although the results in his life seem we now live in, when the Headstart ABI Director opportunity crossed my path. to be “atypical” for stroke survivors, it has been clear that there are long Upon reading the statement “Our terms effects of his brain injuries to approach is do whatever it takes our day-to-day life.
M
At the same time we were coming to understand our new reality, I had
to assist a person beyond the devastation of brain injury, so they
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find their place in the world where they feel valued and understood as they are.” I knew I wanted to be part of Board to support what has been established over the last 20+ years.
I am grateful and privileged that Headstart saw the value I could bring, my experience was seen as an asset to the Board skillset, to be part of the next several years of supporting all those who have suffered Acquired Brain Injuries in the Newcastle and Hunter area as a Director.
Christmas BBQ
Our annual Christmas party is a social highlight! Thanks to those who joined in the merriment at PCYC Broadmeadow on Wednesday 17 December. Hope you had a wonderful time!
Colin and CSW Mark
Carol and daughter Kate
CSW Lewis and David
Michael and CSW Marley
CSW Steph with Michael (also below)
Neil and his son Tahan NewsLink Dec 2025 I Page 16
CSW Steph with Michael
Trinette and CSW Ash
Kynan and Care Coordinator Heather
Neil and CSW Deb
CSW Ebony and Celia
John and Fred
Kimberly and CSW Lisa
Dave and CSW Darren
Care Coordinator Kate, Faye, CEO Sue and CSW Deb NewsLink Dec 2025 I Page 17
Christmas BBQ
Shaun and Care Coordinator Dave Andy and CSW Alex
CSW Cathie and Renai
Romeo and Phil
Darren and CSW Shanelle
Jason, Brian and CSW Donna
CSW Rhanee and Darren
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Lynette and CSW Brooke
CSW Patrick and Wayne
Jay and Darryl
Romeo takesKatie centre stage Jason and CSW
Bil and CSW Brooke
CSW Greg and Cal
CSW Phee, Kathy and Care Coordinator Kate
Kim and CSW Dee-arn
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CSW Kristy and Lyn
CSW Sam and Brenden
CSW Alison and Anne
Evie and Rec Coordinator Aleisha
Leah and CSW Sophie
Marika and CSW Phee
Tom and CSW Katrina
CSW Lynette and Olivia
CSW John and Wayne NewsLink Dec 2025 I Page 20
Christmas BBQ
CSW Leah, Tom and Care Coordinator Sam
Kayla and CSW Jasmine
CSW Brendan and Gary
Sharon and husband Dick
CSW Lana and Ian
Gary, CEO Sue and CSW Ian
CSW Brad and Garry
Andy (Marketing & Comms) and Tiff (Rosters) NewsLink Dec 2025 I Page 21
Christmas BBQ
Kaley and CSW Kelsey
Imelda’s amazing drawing depicting her connection with Headstart
Graham and CSW Eddie
Dave and CSW Deb
Car Coordinators Dave, Jo and Sam in the kitchen
Cal and his camera
Daniel and Jason NewsLink Dec 2025 I Page 22
Hannah and CSW Alison
CSW Georgios and Rob
Jaisse and Annabella (Reception)
Care Coordinator Cheryl and Dan
Fred and CSW Kaelan
CSW Tanya and Sue NewsLink Dec 2025 I Page 23
Lots of ideas at our Rec planning day in February!
Olivia
Rec roundup O
ver the past year, Rec has continued to provide meaningful, accessible, and person-centred community engagement for consumers at Headstart. The year kicked off with a Rec Planning Day, which enabled all consumers present to put forth rec ideas for the year, of which we have completed 85% of all activities voted on throughout the year. All activities included a strong mix of community outings and sensory-rich experiences such as animal engagement activities, swimming, bowling, gardening days, Ice skating and lovely walks in different environments. A big focus throughout the year was implementing Workshops, picking one activity that was focused on for 3-4 weeks to develop more meaningful skills and interest in the activity, that could then enable the consumer to transition this into mainstream community engagement. The big workshops throughout the year were art, cooking, pickleball, gardening and choir/percussion. Along with a mixture of tours throughout the year such as Morpeth museum, NCIG, Newcastle Museum, Nelson Bay Lighthouse and many more!
Jason and Aleisha
Skill development was naturally embedded into Rec, focusing on gross and fine motor skills, skill building, communication, and confidence building.
Recreation days also played a vital role in strengthening consumer relationships and community.
Consumers consistently demonstrated how amazing our Headstart community is by encouraging one another, celebrating participation, and sharing Aleisha and Kynan enjoyable experiences with the group and within the community. Many consumers One of our aims of Rec is to find achieved important personal goals throughout the Rec year, including trying and try activities that you enjoy and want to participate in! For new activities, driving to and from Rec activities, increased independence more info or any questions call with support, finding new passions and the office on 4965 4420 or email: interests and building relationships. rec@headstart-abi.com.au Overall, the Rec year has been such a joy, with many meaningful memories that has fostered community participation, and supporting ongoing personal growth in an inclusive and supportive setting for all involved. Merry Christmas to you all!
Aleisha, Recreation Worker NewsLink Dec 2025 I Page 24
Fur, feathers and fun!
F
or Rec I am always looking to do new and interesting activities and this one was no exception! We had Penny’s Pony’s and Pets animal petting zoo come to Headstart, with lovely friendly animals such as rabbits, goats, guinea pigs, sheep, chicken’s, and Lucy the miniature pony. They set up camp under the cover, and everyone was able to pat and interact with all the animals throughout the day. It was such a warm and calming animal interaction, the simple joy of patting and engaging with animals never gets old. Everyone sat around the pen in a group and shared their own animal stories throughout. Sue then decided to give everyone a laugh by taking Lucy the miniature pony inside the office for a wonder around, only to have her mistake the carpet as a toilet mat. There wasn’t a person there who didn’t enjoy it, (including all the office staff who happily ditched their desks to spend the day with the animals!). Mary stated that it was her favourite Rec activity of all time and found the animals absolutely gorgeous, whilst Brenden said he really enjoyed the activity, and that it was something completely different which he liked. Gary got some stunning shots of the baby goats, and one particularly good shot of all the care coordinators desperate to get out and play with the animals, while Martin gave all the animals a huge thumbs up!
“That was the best Rec day I’ve ever done.” - Mary
“The animals were so cute!” - Jason
What a memorable day! - Aleisha.
Check out our short video of the day! Scan the QR code with your smartphone to watch our 2 min video Or visit www.vimeo.com/1145823797
NewsLink Dec 2025 I Page 25
“I enjoyed it. It was something different… the lamb would be better for lunch than the duck.” - Brenden
Blacksmiths breakwall
Rec group adventures We enjoyed such a mixed bag of activities - and hopefully there was something for everyone!
Celia and CSW Melinda
Congrats David and Lyn - certificates for completing another year of karate!
Neil and son Tahan
Imelda and CSW Ian
A tour of NCIG
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Phil
I really enjoyed the percussion and creating one sound with everyone together.” - Phil
“I enjoyed it, it was good to do some drumming again as I used to play the drums before my accident.” - Rob
Our choir and percussion workshop attendees
We held a series of Choir/Percussion workshops, led by CSW Chris was able to walk us through understanding our voices, how to make music with them, learning percussion beats and playing music along with others. Morning melodies fun - starring Marika!
Where Pigs Fly animal sanctuary
Pickleball
Hannah
Olivia
Check us out on Facebook, Instagram and LinkedIn
Wayne
Regular golf... or maybe not For all the latest news, stories and more Rec activities search (where’s the ball, Ken?) for Headstart ABI Services
NewsLink Dec 2025 I Page 27
Joy to you this Christmas from all at Headstart! Recognising staff “Values in Action” Nominate a staff member for outstanding achievement!
We continue to recognise the work of those who have gone above and beyond in any capacity to support our consumers in their daily lives. Please help us thank and encourage our workers! To make a nomination please contact us or email: info@ headstart-abi.com.au
Our core values and beliefs People-first Adaptable Sensitive to need Bold and innovative Ethics above all Fair and open
At Headstart we love to build strong relationships with likeminded organisations, such as Kayla at X-tremity.
“A
s someone who has dedicated much of my career to working with brain injury patients, particularly in the rehabilitation space, I’ve always been deeply passionate about providing the best care and resources for those with ABI. The services Headstart provides and the connections you make for your clients are truly invaluable, and I believe it’s important to share that with our community. Our service would like to highlight your newsletter because it aligns with our mission at X-tremity, and we believe your work is making a real difference for people who need it most. Thanks again for all the great work you’re doing!” Kayla Harman, X-Tremity Prosthetics & Orthotics
our online feedback and complaints form Making a Use Scan QR code with your phone camera or visit Complaint https://forms.office.com/r/Kqd2L1MBhJ
You have the right to complain under the Community Services (Complaints, review and monitoring) Act 1993. If you have a complaint there are steps to take. At each step, every effort will be made to resolve your complaint before going to the next step.
Step 1. Talk with the person concerned
Step 2: Talk with Co-worker/staff member Step 3: Talk with Director
Step 4: Talk with Chairperson Step 5: Talk with Committee
Step 6: Talk with an outside service
At each step you have the right to have someone else present if you wish. This person is called an advocate and may be your friend, family member, staff member, paid advocate or someone else. If you wish Headstart can help you locate an independent advocate.
Traditional Owners
If you would like to continue receiving NewsLink, become a member by contacting us on 4965 4420 for a membership application. Our membership year starts from 1 July. Your contributions to the newsletter are welcomed, and we will keep you up to date on all the issues, activities and developments in our services. To sign up for a free digital version of NewsLink go to our website: www.headstart-abi.com.au
We recognise, respect and embrace the Aboriginal elders and people of this region as the traditional custodians and cultural knowledge holders if this land. We further acknowledge the cultural contributions of Aboriginal and Torres Strait Islanders with disability and reaffirm our vision of a world where every person is welcomed. NewsLink is produced by many people at Headstart ABI Services. It’s a team effort! We welcome contributions from everyone: an article, letter, photograph, poetry, or art. We also welcome suggestions as to articles that we could write about for future issues - so please get on touch! We appreciate feedback on anything: the kind of stories, size of our typeface, layout and general appearance of our newsletter. HAVE YOUR SAY on these, or any other issues by writing to us at: Headstart ABI Services 95 Turnbull Street HAMILTON NSW 2303 or email: comms@headstart-abi.com.au NewsLink Dec 2025 I Page 28