February 2026
VITAL
In This Issue:
February is Heart Month Committee Updates:
February Wellness Challenge
Diabetes Support Group Dates
Safety Committee Update
Pharmacy Update
Mental Health Minute
Outpatient Schedule/Providers
Provider Spotlight: Julie Kim, MD Programs/Department Updates
HCMH Teammates: Employee EAP Options
Current Available Positions
REACH Program
New Teammate Spotlight Calendar of Events
Shout Outs/Anniversaries
HCMH Café Menu
Healthy Plate Meals
February 3 : Buddha Bowls rd
February 10 : Blackened Shrimp Caesar th
February 17 : Mardi Gras Day th
February 24 : Spaghetti Squash Ramen th
February is Heart month
February is Heart Health Month, a time to focus on caring for one of the most important muscles in your body your heart. We are proud to highlight our new Cardiovascular Ultrasound Service line at HCMH, led by our Cardiovascular Sonographer, Lindsy Johanson, RDCS, RVT. With Lindsy’s expertise, advanced heart and vascular imaging is now available close to home, making it easier than ever for our community to access high-quality cardiac care.
A heart ultrasound, also known as an echocardiogram, is a safe, noninvasive test that uses sound waves to create images of your heart and blood vessels. It helps providers evaluate how well your heart is working and can detect a wide range of heart and vascular conditions. If you are experiencing shortness of breath, swelling, fatigue, chest discomfort, or an irregular heartbeat, it may be time to talk with your provider about whether a cardiovascular ultrasound could help.
To show our support for heart health awareness, we invite all staff to wear red on National Wear Red Day, Friday, February 6th. Together, let’s raise awareness, support heart health, and celebrate the important services now available at HCMH to care for our hearts and our community.
ThisHeartMonthTry
Reducing excess levels of sodium
Add strength training 2 days a week SLEEP
Most adults need 7-9 hrs
Move more! Try to get 150 mins of moderate intensity exercise each week
Wellness Challenge update
February Social Media Slimdown
Week 3: Feb. 1st to 7th Replace the Habit
Less than 2 hours on social media every day this week.
Replace scrolling with an activity of at least 15 minutes every day this week. This can be walking, reading, play a game, etc
Eat one meal each day this week without scrolling on social media.
Week 4: Feb. 8th to 14th Strengthen and Sustain Habits
Less than 1 hour on social media every day this week
One full day without social media this week
No scrolling social media for the first 60 minutes after waking up or 60 minutes before bed
February
Go without social media for an entire day and earn a bonus point for your team 2/8 to 2/14. Max of 1 point per person. (I will figure this out as a percentage per team to be fair)
LIVING WITH DIABETES AND DIABETES PREVENTION
Diabetes Support Group
Session Topics and Dates:
Wednesday, February 11th
Moving to Improve Your Balancephysical therapist will provide instruction on movement to improve your balance an lower blood sugars
Wednesday, May 13th
Diabetes and Your Heart-Cardiac
Rehabilitation nurse will discuss ways to protect your heart and prevent complications from diabetes
Wednesday, August 12th
Kidney Health-Updates to lab work and testing that can be done to protect your kidney health from elevated blood sugars
Wednesday, November 11th
Stress Reduction to help manage blood sugars with Dr Ryan Lee
There is no cost to attend these sessions.
1000 15th St. N. Humboldt, IA 50548
All sessions will be on the 1st floor of HCMH in the Executive Conference Room from 11AM-12PM.
The overall focus of these sessions are to get facts and provide support for people living with Diabetes and trying to Prevent Type 2 Diabetes.
Questions, contact Jen DeWinter at 515-332-7643.
Be Careful in Cold Weather
Be Careful in Cold Weather
Freezing temperatures can be dangerous.
Know the signs of frostbite and hypothermia and how to help.
What to watch for
Hypothermia
Occurs in very cold weather or if a person is wet and chilled
•Shivering, numbness or weakness
•Staring, apathy or impaired judgement.
•Loss of consciousness
How you can help
Call 911 or go to the hospital immediately.
1 Gently move to a warm place
2.Monitor breathing and circulation.
3.Give CPR, if needed.
4 Remove wet clothing and dry o
5.Warm slowly.
•Wrap in blankets or dry clothing
•Use hot water bottles or a heated blanket to warm gently.
•Do not immerse in hot water. Rapid warming can be dangerous.
Frostbite
When body parts get too cold and begin to freeze
•Numbness or lack of feeling in fingers, toes, nose or earlobes.
•Skin appears waxy or discolored or feels firm
Seek professional medical care as soon as possible.
Move to a warm place.
1. 2.Handle the a ected area gently. Never rub. Avoid breaking blisters.
3.Soak the area in warm water (100–105°F) until it is red and feels warm.
4.Loosely cover the area with dry sterile gauze.
•Separate fingers or toes with dry, sterile gauze
5 Do not allow the area to refreeze
If a person’s temperature is below 95 degrees - get medical attention immediately
Pharmacyupdate
What Is Antibiotic Stewardship?
Antibiotic stewardship simply means using antibiotics only when they’re needed, and using the right one, at the right dose, for the right length of time. This helps protect everyone from side effects and resistant infections, keeps antibiotics effective for the future, and supports safe, high-quality care across our hospital. Stewardship is a team effort and everyone plays a role
What Can I Do To Be A Steward?
Help prevent infections by supporting hand hygiene and infection prevention practices
Encourage taking antibiotics exactly as prescribed and not to share or save them
Help set expectations by reinforcing that antibiotics don’t treat viruses like colds or flu
Support timely cultures, testing, and follow-up when appropriate
Remember: not every infection needs an antibiotic and that’s okay
Brought to you by the HCMH Antibiotic Stewardship Program.
If you have questions, please reach out to: Lindy Flatau or Cara Nielsen in the Pharmacy, or Heather Macleod in EVS/Infection Prevention
You play an important role in guiding antibiotic stewardship efforts and promoting appropriate antibiotic use.
O D E A L E R T
Code Alert - How To Guide
Different codes happen throughout the hospital on any given day, these are unplanned events so knowing what to do “in the moment” is vital.
In the event of a Code Alert
Push the button on your phone for OVERHEAD PAGE
Say 3 Times
“Code Alert” > [the code that is needed] > [location of the code]
Examples
“Code Alert” > Clinical Assistance Needed > 2nd Floor
Therapy (say 3 times)
“Code Alert” > Fire > Long Term Care (say 3 times)
CODE ALERTS
Fire Emergency
Clinical Assistance Needed
Code Blue
Thunderstorm Warning
Thunderstorm Watch
Tornado Warning
Tornado Watch
Disaster Alert
Missing Adult/Child/Infant
Trauma Alert
Bomb Threat
Hazardous Chemical Alert
Active Shooter Assistance Needed
MEANING
Fire
Clinical Help Needed
Cardiac/Resp Arrest
Thunderstorm Warning
Tornado Watch
Tornado Warning
All Clear
Disaster
Missing Person
Trauma Activation
Bomb Threat
Decon Team Needed
Person with Weapon
Men/Security Needed
Mental Health minute
Care
and Connection Start With Action
Care and connection are at the center of Valentine’s Day but they are not limited to romance. At their core, they are about being seen, supported, and taken seriously. Mental health improves when care and connection are intentional, not assumed. Many people are excellent at showing up for others while quietly disconnecting from themselves They keep functioning, meeting expectations, and carrying responsibility while ignoring signs that something is no longer sustainable That disconnection is often where burnout begins.
Care means paying attention.
Noticing irritability, exhaustion, emotional numbness, or loss of motivation is not weakness it’s information. Ignoring those signals doesn’t make them disappear; it delays meaningful change
Connection means not doing it alone.
Mental health is not a solo project. Connection might look like reaching out to a trusted person, scheduling an appointment with a professional, or simply saying out loud, “I could use support.” That step matters. Getting started is rarely dramatic. It’s quiet and practical: Making the first call
Asking the first question
Admitting you don’t have to handle everything yourself
This Valentine’s Day, think beyond gestures. Real care is consistent. Real connection is honest. And mental health care is one of the most effective ways to strengthen both
Start where you are. Start with support.
Our Promise
- Accurate information you can trust
- Real voices from local professionals
- Content that encourages connection, not comparison
Connect
With Us
Follow us on TikTok for professional, practical, and positive mental health content straight from the experts who live and work right here in Humboldt County
TikTok: @hcmhmentalhealth
HCMH – Mental Health & Wellness Phone: 515-332-7672
OUR TEAM
Dr. Ryan C. Lee (Psychiatrist)
Candace Trenary
Laurie Dobrinich (Telehealth Services)
Because your mental health deserves more than viral trends — it deserves trusted support, right here at home.
Lee MSN, ARNP, FNP-BC, PMHNP-BC (Med. Management)
Megan Douglas
Brittany Allen
Nicole
Emily Anderson
JULIE KIM, MD,
BARIATRIC SURGERY
In an effort to provide specialized health care locally, HCMH offers patient access to many traveling healthcare providers. Just ask, “Can I be seen in Humboldt?”.
Do You Have To
Our team guides you through the journey of a healthier you. Together with UnityPoint Clinic Surgery - we can provide you with the advantages of working with a comprehensive team, deciding if bariatric surgery suits you and then prepare you for what to expect
Whether you want to lose 30 pounds or 100 pounds, healthy lifestyles can show you the lifestyle changes you need to reach your goals.
HCMH Team Updates
Meet Our New Robot!
We’re excited to share that HCMH has a new team member helping keep our floors clean our vacuum robot!
You’ll start seeing it moving through hallways and common areas as it works to keep our spaces looking great.
What To Do In An Emergency
If the robot is ever in the way, acting strangely, or there is any safety concern, you can stop it immediately:
1.Press the red STOP button on the top a.This will stop the robot right away.
2.Press the silver button below the red one a.This switches the robot to manual mode.
3.When the light turns blue, you can gently push the robot
4.Move it back to its home base or out of the way as needed.
The home base is located in the current MRI waiting area (please ensure that door is always left open so it can go back and charge.)
Thank you for helping us welcome our new cleaning helper and for keeping safety a top priority. If you have any questions or concerns, please reach out to Heather MacLeod with Environmental Services
All Staff Meeting Dates/Times
All staff are required to attend one of the upcoming All Staff Meetings, which will be held in Foundation Conference Room and will include HCMH current events and goals. Each meeting will last approximately one hour. If you are unable to attend any of these sessions, please notify your leader as soon as possible.
ALL STAFF MEETINGS
Location:
Foundation Conference Room
Dates:
February 13 2:00PM th
February 17 7:15 AM th
February 18 12PM and 6PM th
February 20 12:00 PM th
Thank you for your continued dedication and for helping make HCMH the best possible workplace for our staff and patients.
Changes To HCMH Cafe!
We are transitioning to a new POS system (credit card reader/register) that will make the checkout process easier and more efficient for both staff and customers. While this is a great improvement, there will be a short learning curve so we kindly ask for your patience as our Dietary team becomes familiar with the new system.
Along with the new POS, we will also be switching to new meal cards. Your current meal card balances will be transferred into the new system once the new cards arrive (expected next week). We apologize for the brief overlap, but we wanted to move forward with the new card reader right away due to ongoing issues with the current system.
During this transition, the Dietary staff will ask, “How will you be paying today?” This is because credit/debit payments will go through the new system, while meal cards will still need to be processed through the old system until the new cards arrive Please let them know your payment method before they ring you up so they can enter your order into the correct system
Lastly, we will be implementing a slight price increase on food items. We remain committed to offering the best possible prices, but this adjustment is necessary to keep up with the rising cost of food.
HCMH Social Worker
Meet Your Social Worker
At HCMH, we know that healthcare goes beyond medical treatment—it’s also about support, understanding, and connection. Our Social Worker, Nicole Hoag, is here to provide advocacy, education, and support to patients and families across HCMH, Long-Term Care (LTC), Skilled Assisted Living (SAL), and Supported Independent Living (SIL).
How Nicole Supports You & Your Loved Ones
Connecting You to Resources
Nicole helps patients and families navigate community and state resources, including:
Financial assistance and medication assistance programs
Food and housing resources
Medicaid applications
Transportation support
Referrals for ongoing mental or behavioral health services
Connections to the Iowa Behavioral Health Service System
Emotional Support During Life’s Challenges
Short-term support and guidance are available for:
Grief and loss
Caregiver stress and fatigue
Crisis or unexpected life changes
Education & Care Planning
Nicole provides education and support around:
Advance directives
Care options and planning
Goals of care conversations
Her role is to help ensure patients and families feel informed, supported, and empowered every step of the way.
We’re Here for You
If you have questions, concerns, or need support, please don’t hesitate to reach out.
A CULTURE OF SAFETY
Enhancing a culture of safety is a priority for HCMH. This new program will highlight opportunities for improvement in the delivery of patient care and place a positive connotation to reporting and investigating “near misses”.
A “Good Catch” is the recognition of an event that could have been harmful to a patient, but was prevented.
NEARMISSEXAMPLES
CAUTION: WET FLOOR!
An employee notes that the hallway floors have just been mopped, but there is no wet floor sign They locate one and place it in the hallway
LAB TEST
An employee notices ink smears on the label of a specimen, making it difficult to read She replaces it with a legible label before sending it to the lab
RESPONSE TO A GOOD CATCH
CATCH GO D PROGRAM
MEDICINE INFO
A nurse is preparing to administer an injection, but prior to administration, sees that the medication has expire
PRIVACY CONCERN
A set of EKG strips with a patient’s private information is lying on a worktable An employee spots and conceals it before harm occurs
Events that are classified as “near misses” may not routinely be reported because of time restraints and the belief that they are not of value when, in fact, they are opportunities to learn, implement safer practices, and celebrate
All “Good Catches” or “Near Misses” should be reported in QSTATIM alyssar@humboldthospital.org
QSTATIM reminder
Here is a reminder of a few things to report in QSTATIM...
ADMISSIONS
Report in QSTATIM if you have a patient leave AMA (Against Medical Advice)
EMPLOYEE
INJURY
Report in QSTATIM if an employee is injured while working.
MEDICATION
Medication incident (not following the 5 right). Right patient, time, dose, medication, or route.
SERVICE RECOVERY
If you utilized service recovery - make sure to report in QSTATIM..
FALLS
Report in QSTATIM if you witness a patient, visitor, or employee fall.
I.V. TUBES
Report in QSTATIM if IV infiltrates, PICC not flushing properly.
PATIENT INJURY
Report in QSTATIM if a patient/tenant is injured.
Reminder your password in QSTATIM expires 360 days from the last time you have logged in.
QUESTIONS ?
Alyssa Reekers, Quality Director alyssar@humboldthospitalorg
The Employee Assistance Program (EAP) provides free, confidential and short-term counseling to employees or family members as part of their HCMH benefits.
What problems can EAP address?
You can call for any type of concern but most common issues are:
Depression or Anxiety
Child/Adolescent Issues
Grief/Bereavement
Child-Parent Problems
Family, Marriage and other
Relationship Issues
Stress Related Illness
Problems With Co-Workers
Coping With Chronic Illness
Addition (drug, alcohol, gambling, etc.)
Domestic Violence
As an employee of HCMH you are urged to use this confidential consultation program This program provides evaluations, counseling and referral of employees and eligible family members.
We will provide a maximum of one (1) evaluation session and three (3) counseling sessions at the expense of HCMH. When a referral is necessary and appropriate to another discipline or care provider for ongoing therapy, chargers for that professional consultation and/or service is the responsibility of the employee.
Voluntary acceptance of a treatment program will not be a valid reason for continued poor job performance. It will not result in any special regulations, privileges, or exemptions regarding job performance or requirements.
Insurance ID Card update
Wellmark Medical ID Cards
Wellmark ID cards have been mailed. They were only mailed to employees who had plan changes, so if you did not change anything in your plan, a new card would not have been issued
Digital member ID cards are available on myWellmark
Express Script (Evernorth) Rx ID Cards
All HCMH health plan participants should have received a new Rx ID card with a new member ID number
Digital Rx ID Cards are available via the mobile app or you can register online to access your digital Rx ID card (contains the same information as their physical ID card)
Delta Dental
The Delta Dental website and app allows employees to pull up their ID card virtually, or employees can request cards by contacting Delta Dental Customer Service at 800544-0718
Avesis
Avesis enrollees can create an online account – from there you can download/print Temporary ID cards. Need a new or replacement Avesis card? Call the Avesis Customer Service at 1-800-828-9341 to order one. Optical centers can also look up your coverage with date of birth and SSN.
Go MOBILE
Manage your health with the Wellmark BlueCross and BlueShield® app Use these helpful tools
Get mobile access to your favorite myWellmark® tools
CLAIMS
Track the status of claims, along with sort and filter capabilities. Opt-in for digital Explanation of Benefits (EOB) to get notifications when they’re ready.
COVERAGE Theappfeaturesyourpersonalizedhealthbenefitsrightatyour fingertips,whichincludecopayanddeductibleamountsandout-of-pocketmaximums
FIND CARE Find in-networkhealthcareproviderstohelpsaveyoumoney Youcan also access patient reviewsandratingsforhospitalsanddoctors.
FIND COSTS Use the costestimatortooltofindhowmuchyou’llpayforcommon procedures and services
WELL-BEING SERVICES Get started on yourwell-beingjourneywithBlue365® discounts, blogs and whitepapers through a leadinghealthexpert WebMD®.
VIEW AND EMAIL your ID card from your smartphone
Go digital
Forfast,simpleand prescription benefits secureaccesstoyour
Express Scripts® Pharmacy Benefit Services manages the pharmacy portion of your health plan coverage to help make medication safer and more affordable. Just like your health plan covers your doctor visit, your pharmacy benefits or prescription plan covers the medication your doctor prescribes. Through your pharmacy benefits, you have access to a network of covered pharmacies and medications.
Our pharmacy benefit capabilities
Save on medications
Check the priceof a medication before and during a doctor’s visit.
Coverage review
Before a doctorprescribes a medication, check to see if it needs a coverage review.
Locate themostconvenient network pharmacy for your needs
Set reminders Find a pharmacy
Setremindersto take your medication and sign up for text alerts.
Get started now
Visitexpress-scripts.comtolearn more about our pharmacy benefit services, so you can stress less and save more.
Download our new mobile app
UsetheQRcodeorsearch Express Scripts® in your app store. Download the app for free, then tap Register Now to get started
INFORMATION AT YOUR FINGERTIPS
Make the most of your dental and/or vision benefits with Delta Dental of Iowa’s online Member Connection Sign up today at www.deltadentalia.com to:
• Print an ID card
• View claim details and status
• Find a provider
Go to www deltadentalia com select Dental Member from the drop down menu, and then click on”New user? Sign up ” link in the ”My Account” box on the right side of the homepage
Complete the online registration
Create a username & password, enter your email, create a challenge question and then click on “Register User ”
Once your account has been created, be sure to go back to www deltadentalia com to log-in and view your complete account information.
• Find eligibility and benefit information
• Access an explanation of benefits (dental only)
Helpful tips when registering:
• Enter first and last name for the primary subscriber (exactly as your employer entered it during enrollment; e g , “Bob” may be “Robert”)
• Enter assigned subscriber ID or Social Security number (enter the nine digit number with no dashes or leading zeros)
Member Technology
Usingandmanagingyour healthcare benefits should fill you withasense of wellbeing
Avēsismakesiteasywith ourMember Portal The first step issigningup.
1 Visit www avesis com, place your cursor on the “Log in” menu to view the dropdown to select “Members” under Commercial.
2.Select “Create a New Login Account and select the Member Account option.
The only thing you’ll need is information you already know, like your name, member ID, and date of birth. Once you're registered, you'll have the secure access you seek to everything you need for clear vision!
Print ID Cards
Didn’t get one in the mail yet?
Need an extra? Lost your card? Print a replacement easily right from our portal. But remember: you never need to show your ID to receive benefits
See Claims Status
If you’ve submitted a claim for an outof-network service, you can see its progress here You can also check to see whether Avēsis has paid your vision care provider.
View Benefit Summaries
See the full range of benefits from eye exams to LASIK of your plan for you and all non-adult members covered under your plan
Check Eligibility
Wonder when you can get that pair of frames you’ve been longing for? See when you had service last and when you’ll be eligible again!
Search for Providers
Find your most convenient provider from among the tens of thousands who participate with us. Search by mile radius, provider name, city and state, and more
Learn More
Good ocular health begins with you. Learn more about sight through our FAQs, glossary and vital vision facts
See How It Works
Scan the QR code below to access a copy of our Member Portal Guide
Need Assistance?
Our Customer Care Center can be reached at 855-214-6777 or csassistance@avesis.com, Monday through Friday, 7:00 a.m. to 8:00 p.m. EST.
Avēsis
1295 W Washington St., Suite 212
Tempe AZ, 85281
www.avesis.com
Iowa Department of Education unveils eligible careers for new health care workforce program
The Iowa Department of Education has released details about the professions eligible for the new Health Care Professional Incentive Program, created under House File 972, signed into law by Gov. Kim Reynolds Wednesday, May 28.
Health Care Professional Incentive Program | Department of Education
This program consolidates five previous health profession loan repayment and recruitment initiatives into a single, streamlined effort to support health care professionals in high-need areas statewide Participants may receive their award as a federal student loan payment or an income bonus, paid annually following each year of qualifying full-time employment, for up to five years
Eligible health care professions and FY26 award allocations
The Iowa College Student Aid Commission and the Iowa Department of Health and Human Services have determined these award allocations for fiscal year 2026:
Advanced registered nurse practitioners: 14 awards
Licensed professional counselors (i.e., substance abuse, behavioral disorders, mental health): eight awards
Licensed social workers (qualified to provide mental health counseling): eight awards
Nurse educators: five awards
Occupational therapists: three awards
Physical therapists: 10 awards
Physician assistants: seven awards
Physicians (doctors of medicine and osteopathic medicine): 19 awards
Registered nurses: eight awards
Eligibility criteria
To qualify for the program, applicants must:
Be licensed and employed in an eligible health care profession and practice area within six months of signing the program agreement.
Commit to practicing in a designated high-need community for five years. Eligible geographic practice areas will be published before January 2026.
Not have received funding from previous loan repayment programs.
Application timeline
The application period opens in January 2026.
The deadline for guaranteed consideration is Saturday, Feb 28, 2026
IA Board of Nursingcontinuing ed update
The Iowa Board of Nursing updated its administrative rules last summer to end the board’s requirement to approve continuing education providers and continuing education content This update provides a streamlined approach to ensuring nurses receive continuing education in the areas they feel will help them meet the standard of care in their practice
Iowa Administrative Code (IAC) 481.619 outlines the number of required contact hours or continuing education units, the appropriate subject matter for continuing education that counts toward license renewal, the documentation licensees must retain, and the exceptions that may be granted under certain circumstances.
The code requires licensees to complete 36 continuing education contact hours each renewal period. The approved subject matter for these contact hours includes:
Academic offerings that are provided by public, private, and community colleges and universities
Academic offerings that meet subject matter qualifications, nursing education program requirements that extend beyond the education completed for the original nursing license, or both The licensee must keep a transcript showing a passing grade for each academic offering
Completion of a board-approved nurse refresher course The Board of Nursing will recognize hours of participation as contact hours of continuing education
Completion of a nurse residency program with at least 36 contact hours of continuing education
Education of patients or patients’ significant others, students, or health care personnel
Management or administration of health care, health care personnel, or health care facilities
National certification or recertification for the practice of nursing with at least 36 contact hours of continuing education
Nursing practice for the health care of patients, clients or families in any setting
Preceptor for a nursing student or employee transitioning into a new clinical practice area with a minimum of 60 hours as part of an organized preceptorship program. A licensee must maintain documentation issued by the institution supervising the student or employee that shows the preceptorship goals and the hours completed. The Board of Nursing will recognize a preceptorship as six contact hours of continuing education.
Professional growth and development for nursing practice roles with a health care focus
Sciences on which nursing practice, nursing education or nursing research is based
Social, economic, ethical and legal aspects of health care
Licensees must understand the Iowa Board of Nursing continuing education rules and provide appropriate documentation if an audit is conducted.
HCMH TUITION REIMBURSEMENT PROGRAM
WHY?
We’re here to help you grow! HCMH offers tuition reimbursement for classes, degrees, or certifications that help you build your career and boost your job performance
WHO’S ELIGIBLE?
Full-time employees (36-40 hours/week)
Part-time employees (at least 48 hours/pay period)
Must have worked at HCMH for 6 continuous months
READY TO APPLY?
Reach out to Diane with Human Resources at dianel@humboldthospital.org to learn more or to request an application.
DETAILS
What’s Covered?
Courses must relate to your current role or future opportunities at HCMH and must be preapproved
Reimbursement
Amounts:
Full-Time Employees Up to $1,000/semester Up to $2,000/year
Part-Time Employees Up to $500/semester Up to $1,000/year
Questions?
Reach out to Diane in HR to find out more about this program, 515-332-4200 ext.118
HCMH Clothing Store (online)
The employee website is the KEY place to gain access to: Your Email ADP (paystubs)
HCMH Store (clothing) IT Help & more!
If you are looking for options to purchase HCMH gear outside of Genevieve's Gift Shop - we have two online stores available each with different options. Please note that dress code still applies (hoodies are not allowed to be worn to work).
Go to: www.humboldthospital.org/employee to view the two online store options.
Maintenance Requests
All maintenance requests need to be submitted to your leader. Each leader has access to our new maintenance request program called, “MaintainX” If you notice something like a leaky faucet, broken door, etc please inform your leader so they can submit a request
IT Help
Having trouble with your HCMH computer, printer, keyboard, email access, time clock, CPSI or Wifi?
Send an email to help@wintechnology.com
New Team Member update
Tannor Gould Maintenance
Why Did You Choose To Work At HCMH? I chose to work at HCMH in the maintenance department because it gives me the opportunity to use and expand on my skills in a meaningful way, something I wasn’t able to do fully in my previous role.
Do You Have A Favorite Quote or Personal Mantra? “Life is a gardendig it”.
Tavia Geilenfeld
Activities Director, LTC
Why Did You Choose To Work At HCMH? The reason I chose to work at HCMH is because it felt like a family.
What Excited You The Most About Working At HCMH? New challenges and opportunities!
What Does Success at HCMH Look Like To You? Best quality care for our residents
Cortney Janssen
Cook, Nutritional Services
What Excited You The Most About Working At HCMH? Getting to know the staff and work environment - and cooking good food!
What Does Success At HCMH Look Like To You? Evolving my career and growing as a person.
Do You Have A Favorite Quote? “Hardships often prepare ordinary people for an extraordinary destiny.” - C.S. Lewis
Desiree Monaghan
CNO
Why Did You Choose To Work At HCMH? The people and the culture feel amazing!
What Excited You The Most About Work At HCMH? Providing the best care possible to our people and community.
Do You Have A Favorite Quote or Personal Mantra? People deserve someone who wants to give their best.
Tricia Tool
Ambulance Transport
Why Did You Choose To Work At HCMH? I know first hand from having family members hospitalized here that the quality of care is top notch
What Does Success At HCMH Look Like To You? Providing quality patient care to provide best outcomes for patients Having a good rapport with patients and coworkers
Lindsey Nelson
Public & Corporate RN
Why Did You Choose To Work At HCMH? I chose to work at HCMH because I have seen how much this organization cares about their employees and I wanted to be a part of a great team
What Excited You The Most About Working at HCMH? I think working with more patients and getting to know everyone will be the most exciting
What Does Success at HCMH Look Like To You? Success looks like happy patients and people recommending our facility.
What Is A Fun Fact That Most People Don’t Know About You? I originally went to school to be an accountant and ended up switching to nursing.
I agree to deliver our Promise to create exceptional experiences by demonstrating the following behaviors -ALWAYS.
Key Team Behaviors
As a teammate of HCMH, I understand that I will...
Avoid negative conversations with my teammates
Take any concerns I cannot manage myself to my Leader
Verbalize appreciation for positive behavior to my teammates
“Tap my badge” to indicate behavior that does not meet our Culture standards
Be open to accepting feedback
Follow department specific action plans
In each interaction ask, “What can I do better?”
Set teammates up for success by anticipating/accommodating teammate needs
Follow the KSBs with my teammates
Key Service Behaviors
COMMUNICATES WITH COMPASSION & CLARITY
Practices active listening skills
Utilizes AIDET communication tool
Expresses key terms at key times
Manages up, while assessing and managing expectations
DEMONSTRATES PROFESSIONALISM AND PRIDE
Greets and initiates conversation using the 10/5 rule with a warm smile, positive tone, and demeanor
Maintains a clean, safe, private, comfortable, and quiet healing environment
RESPONDS WITH TIMELY
CONFIDENCE
Responds to concerns with HEART (Service recovery)
Takes action in the “No Pass Zone”
Demonstrates the “No Point Policy”
Purposefully rounds on patients and team members to manage their expectations
OUR PROMISE
You are ALWAYS our priority; the center of our hearts, minds and actions.
Everyone on our care team promises to ALWAYS...
Provide exceptional care by exceeding your expectations
Respect and honor your choices
Reduce your fears and anxieties
Clearly address your concerns
We are privileged to be the dedicated partner in your health and wellness journey
Please Note: Every employee is expected to memorize our promise and be able to recite this with your teammates at Huddle.
OUR VALUES
RESPECT
We will honor others opinions, even if different than our.
We will think of others first
We will listen, acknowledge and be considerate
We are all equal COMPASSION
We will show genuine kindness and concern.
We will be an advocate for our patients and staff.
We will follow the “Golden Rule”
We will show empathy, and be considerate
We honor mind body and spirit
OWNERSHIP
We will be committed, dedicated and loyal.
We will have pride, take initiative and have vision.
We will work with passion and purpose.
We will take personal responsibility to do what is right
INTEGRITY
We will do what is right - even when nobody is watching.
We will tell the truth
We will have courage to uphold our values
We are responsible in how we use our resources
TEAMWORK
We will work hard for our patients and each other.
We will have a winning attitude
We will set differences aside
We will put our patients first
We will work together for common goals
Community Outreach
At Humboldt County Memorial Hospital (HCMH), we recognize and value the importance of giving back to the community. To support our commitment to community engagement, every employee with greater than 90 days of employment will be required to complete one community outreach activity during the fiscal year (July 1 - June 30).
What is a Community Outreach Activity?
A Community Outreach Activity is defined as any volunteer-based service performed for the benefit of the local community or a recognized organization This includes contributing time and effort to causes that positively impact others and support community growth or well-being.
Volunteer Time Guidelines:
Activity must be unpaid and performed outside of your regular job duties
Your activity must be documented/verified (forms are located in the mailroom)
Done in service to an organization, group, or community (does not have to be in Humboldt)
Examples of Approved Community Outreach Activities:
Volunteering at an HCMH-sponsored event
Donating time at a non-profit (e.g., animal shelter, food pantry, etc)
Working at a school or community concession stand
Coaching or assisting with youth sports (e.g., T-ball, soccer)
Teaching or assisting with Sunday School or church activities
Serving food or volunteering at a church/community meal
Donating blood or plasma at an official donation center
Participating in a service club event (eg, Kiwanis, Rotary, Lions)
Examples of Activities That Do NOT Qualify:
Personal family responsibilities (e.g., cleaning a relative’s house, babysitting, transportation to appointments)
Donating items without a timebased service component (e.g., dropping off clothes at Goodwill, donating food to Food Pantry, donating supplies to an animal shelter)
Paid work, even if performed for a non-profit
Activities done for personal gain or only benefit your own household
If you have questions please contact Bri Berte at
Community Outreach
opportunity
On Saturday, March 21 Meals from the Heartland will be packaging meals at Our Saviours Lutheran Church during the following times (listed below). st
If you are interested in participating please sign up in the mail room or by scanning the QR code. This counts as a Community Outreach activity.
Saturday, March 21 from 8AM to 9:30PM st
Saturday, March 21 from 9:30AM to 11AM st
Saturday, March 21 from 11AM to 12:30PM st
Clean Up (taking place after the meals are assembled)
Scan To Sign Up or Sign Up in Mailroom
EVS - Housekeeping
Patient Access Rep
Revenue Cycle Director
EMS Assistant Supervisor
Registered Nurse - ER (Nights)
CNA - Long Term Care (Nights)
Dietary Aide
Licensed Mental Health Counselor
Speech Therapist
Ambulance Driver
ALS Transport Provider
EMT
Registered Nurse in ER (PRN)
Lab Tech - MLT
CNA/CMA/LPN (day shift PRN)
CNA in Long Term Care (Day)
Floor Technician
Bus Driver
Hope in every bag, strength in every heart
AUXILIARY CAREBAGS
TheHCMHAuxiliaryCareBagsprojectprovides thoughtfullyassembledcarepackagesforindividuals undergoingtreatmentforseriousandlife-threatening illnesses suchascancerandothercriticalconditions.
Eachbagisfilledwithcomfortitemstoliftspiritsand easethetreatmentjourney.
WHYITMATTERS
Acarebagmayseemsmall,butitcanofferamomentofwarmth,relief, andencouragementtosomeonegoingthroughoneofthehardesttimes intheirlife Withyourhelp,wecanletthemknowtheyareseen, supported,andnotalone.
GETINVOLVED
We’dloveyoursupport!Toarrangeadonationdrop-offortocontribute financiallytotheHCMHAuxiliaryCareBags,pleasecontact:
HCMHcarebags@gmailcom
515-332-2492
NOMINATESOMEONEFORACAREBAG
Ifyouknowofsomeonecurrentlyundergoingtreatment-call 515-332-2492withthepersonsname,addressanddisease
ITEMSNEEDED
Chapstick
Kleenex(travelpacks)
SoftBlankets/Quilts
ReusableWater
Bottles
CozySocks
UnscentedLotion
ActivityBooks (crossword,sudoku, etc.)
Books
HardCandy/Dry
MouthLozenges
Hats/Beanies
HandSanitizer
MonetaryDonations (usedtopurchase itemsorgiftcards)
ChecksPayable:
Are you looking to help out your fellow employees in times of need and hardship? This is an easy way to help out those people in need. The REACH Program has granted over $8,600 in employee aid over the last 8 years, but we cannot do that without your help.
What is REACH and how does it work?
The REACH Program is a financial assistance program sponsored by the HCMH Foundation. The purpose of the REACH Program is to make funds available to HCMH employees in times of unusual need
To make it work, we ask employees to consider a small gift (suggested amount $2/pay period or $52/year) which is placed into a fund, strictly for employee aid
Confidential applications will be accepted from eligible employees (full or part-time employees who have been employed for at least 12 months) who find themselves in unexpected circumstances and in need of financial assistance A committee reviews the applications for appropriateness of need and grants are made based on that information
Criteria for application and approval
Donations are purely voluntary and making, or not making, a contribution does not affect one’s chances of receiving a grant
Requests to the REACH Program may be submitted as the situation or need warrants Maximum allowable award is $500 with a lifetime cap at $5,000
Criteria considered in evaluating includes:
Unexpected occurrence or specific situation that significantly impacts the personal life of the employee, as well as seriously affecting the ability of the employee to work effectively
Health problems, which result in a depletion of personal PTO and excessive medical bills
Loss of family income
An occurrence that could have been anticipated or avoided by good advance planning or appropriate money management.
Frequency of application.
How are funds distributed?
The HCMH Foundation will make payments directly to the appropriate provider of service, not to the applicant
For example, if help was needed by paying the utility bill the Foundation would write a check directly to the utility company.
How can I contribute?
Contributions can be made in a number of ways:
A one-time check or cash
$2 (suggested) per pay period payroll deduction
One-time payroll deduction gift
Questions - reach out to
This program is funded by employee donations and its intended use is for employees who find themselves in an emergency situation that could not have been anticipated or avoided by good advance planning or appropriate monetary planning.
I wish to participate by contributing:
$ through payroll deduction (ONE-TIME)
$ per pay period for one year (suggested $2/pay period)
$ one-time check or cash Make checks payable to: HCMH Foundation
Please complete the information below:
Name:
Employee #:
Dept. Name:
Date:
Thank you!
Please return form to the HR Office/Mailbox
Questions? Contact Director of Community Development at 515-332-7626.
FEBRUARY
WearRed forNational WearRedDay
HCMHSTAFF MEETING 7:15AM-Foundation ConferenceRoom
HCMHSTAFF MEETING 12PM&6PMFoundation ConferenceRoom
National ChiliDay JoinusforChili& CinnamonRolls!
VdayCookies 2PM-Cafeteria
HCMHSTAFF MEETING 2PM-Foundation ConferenceRoom
HCMHSTAFF MEETING 12PM-Foundation ConferenceRoom
HCMH ALL STAFF MEETING
(All staff are required to attend (1) meeting) Join us one of the five available staff meetings this month for HCMH updates All employees are required to attend (1) meeting - if you are unable to attend the mandatory meeting please reach out to your leader
Renewal Class Monday, February 23 at 2PM
(Sign up in the mailroom or email Megan Foth)
Teammate Shoutouts Parking Spot Winner
"I received a call today sharing how helpful you were to this employee on the floor this past weekend. Since th not an area he typically works, he expressed that you m feel welcomed and supported" (To IPC staff)
"please let them all know the meals at Assisted Living are except even if the meal is not hot hot the meals are fabulous compared assisted living I’m in now, we have no choices you eat what they a salad and it has to be ordered at 8am" She thanks all of you in
Joey Fevold-Nino reservedFor The Month
"Our Nephrology team loves working with Jen DeWinter She is so helpful and accommodating Makes taking care of patients so easy!"
"Teresa (B), I wanted to take a quick moment to say thank you for the extra things you do around here when no one is watching or even asking. Melissa recently shared that you are always willing to grab a vacuum and help keep the entrances clean without being asked Thank you for recognizing the importance of this and being willing to do whatever it takes to make our hospital great!"
"Thank you for your compassionate care during my stay in Long Term Care"
"You (Jennifer DeWinter) were recognized for your leadership and collaboration with the diabetic educators across the UnityPoint Health System. Thank you for your collaborative approach to this important work! Our patients, team members, and communities will benefit from this work You are a great leader and advocate for diabetic education and high-quality care all around"
"Thank you for all you do for the residents of LTC! Yours is the finest, cleanest, cheeriest and cleanest care facility I have ever visited!! And I have visited many times over the last 13 months. That’s in large part a reflection of your leadership. We as a family are so thankful for all your efforts. Mom is very happy living there and that makes us feel so happy too Thank you Stacy!"
"I can't say enough about my surprise visit to the IPC The care, friendliness, and understanding was outstanding Thank you"
"The therapy department at Humboldt County Memorial Hospital is excellent! Great staff, great treatments!"
Bri does an exquisite job ! She is professional and her friendly rapport makes her patients feel at ease! So grateful for her and the whole staff!
Gabe gave extreme attention to my concerns and helped me understand the need for physical therapy and home exercises as well.
Max & Jasa are very caring and listen carefully to everything I discuss with them When one approach to my recovery didn't provide results, they changed the therapy to reduce my pain and now I feel like I am on the fast lane to recovery!
The staff at the front OT desk are extremely helpful, kind and caring!! I appreciate that and they make me feel welcome to be there! As for Jon Naaf, he is the best of the best and if I could nominate him for an award for true compassion, kindness, respect, professionalism and genuine care I certainly would! Jon is well deserving of that!! Thank you for choosing me to fill out this survey! HCMH should be proud or their Physical/Occupational Therapy Department P.S. I feel like they are part of my family!
I've been help in the PT department for several surgeries. This group is amazing! From the check-in to the PT techs to the PT Doctors. They communicate with each other and with me about my concerns and progress. I love this place and drive from out of town to get treatment at this hospital
We go to Humboldt urgent care bc we love Kinzie BUT Megan was there and she was just as wonderful! Megan was caring and knew we wanted an answer to why our daughter didn't feel good. She ran test and got us the results as soon as they were completed She answered portal questions promptly and got us everything we needed
I only had to wait minutes before I was called in to see the nurse After that Megan came in and I was back out in 10 minutes!
I cannot say enough good things about Brian and Taylor Brian was in constant contact with us after our child's injury and has walked us through this difficult time They are both very knowledgeable, caring and are very goal driven. They want her to get as strong and healthy as she was before injury/surgery. Brian is so flexible with his time to accommodate us each week. We are extremely lucky to have Taylor and Brian in town for our student athletes Cannot thank them enough!
Tammy did a great job at putting me at ease Very professional and her years of experience were obvious Thank you Tammy!
Emily is extremely caring and compassionate!
Amy is radiology is a very caring, compassionate young lady!! It's easy to see she definitely cares about the patient!!
Huge shout out to Amy!!
We always get great care at the hospital We were truly impressed at how well the Hospice and Hospital worked together to make sure Marcia was first and foremost their priority. Also Dr Lewis showed so much compassion it shows how much he cares about the patient.
I cannot say enough how courteous and professional and caring the staff is in the pain center I would recommend it to anyone Thanks for your care
Tammy made me feel very at ease during my CT scan.
Very nice clean place , enjoy the whole experience Thanks
A beautiful combination: friendly and professional staff (Connie) and quick service. I didn't even get to sit down before Connie said she'd take care of me.
Venipuncture done quickly with minimal pain Thank you!
Bri is the best! She made me feel comfortable and at ease! She is an amazing mammo tech and is very good at what she does!
Dr Lee is great! Also, his nurse is always nice when she calls Appointments are scheduled quickly following telehealth appointments
The registration gal was great! She quickly got us checked in for x-rays and was so friendly - even at the end of the day! Liz in Radiology did great with the X-rays We're lucky to have such a great hospital in our small town!
I am very please with the promptness and concerns I have received with my visits Bre and the rest of the staff were great!
Teresa did a great job! I only gave an 8 on recommending as I don’t usually encounter situations to recommend Jenifer DeWinter was as usual professional and addressed my expressed concerns with assurance that she understood how I felt. I have been working closely with Jennifer for over a year now and she is an asset to her profession
Lily was a wonderful nurse, so nice and put my IV in without pain! Great job, Lily! Dr Adams and his staff are always trustworthy. Good experience, for something I wasn't looking forward to!
Very streamlined process and good communication and team working together We are fortunate to have Dr Adams working with us
Bri is the best!
Megan Hopp listened to all my concerns and treated me with respect and dignity, followed up with me the next day!!
Bringing a baby to the doctor is never a calm experience when they are sick. You are a wreck with fear, but Megan and Miranda made sure we felt so seen and did what was best for my daughter It's very appreciated
Max is a wonderful Physical therapist that listens to my experience and how I respond to therapy I would highly recommend him to anyone.
Teresa and Tim are fantastic
Everyone was professional and caring First time here for a procedure and would definitely use again if necessary. Facility was clean and orderly. Be proud of your facility and accolades to employees and Dr Adams.
Tammy Kampen was very professional and compassionate Always makes you feel comfortable and well taken care of before, during and after the procedure
Brianna did a great job! The most comfortable I've been having a mammogram! Thank you so much!
Skeptical is an understatement I had tried several other options and I was almost ready to give up Brian and Taylor were absolutely amazing They worked together to relieve my pain and have given me the techniques to relieve my pain
Lily, Hannah, Dr. Croo and other staff were very polite and caring.
Teammate Of The Moment
Alicia Hansen
Alicia Helmers
Alyssa Reekers**
Bethany Reiss**
Brittany Coronado
Candace Trenary
Chad Theesfeld
Cindy Rawdon
Cindy Sandven*
Diana Thompson **
Dr. Lewis
Dr. Worthington
Emily Anderson
Hannah Mickelson
Jennifer Collins *
Jennifer Green **
Jennifer Hoefer
Joey Fevold-Nino
Katee Lester
Katie Peterson
Kayla Brandt
Lili Lechuga
Lisa Minor**
Lori Habben
Macenzie Leffler
Michelle Sleiter*
Miranda Andersen
Morgan Lyons *
Payton Fevold-Nino
Priscilla Orona Garcia
Rachel Dinkins
Sara Armstrong
Sheanelle Rose *
Sheri Hotovec
Sydney Lynch
Teresa Beisell**
FEBRUARY ANNIVERSARIES
Robert Lammers, 23 Years
Kristi Stein, 13 Years
Jasa Hankey, 13 Years
Karla Rasmussen, 13 Years
Amie Larson, 10 Years
Nicholas Green, 10 Years
Morgan Lyons, 9 Years
Troy Grimes, 6 Years
Megan Vote, 6 Years
Mackenzie Carlson, 5 Years
Michael Magruder, 5 Years
Jenny Roethler, 4 Years
Kayla Overton, 3 Years
Alannah Jacobson, 2 Years
Robin Akers, 2 Years
Kris Ernzen, 1 Year
Hannah Mickelson, 1 Year
Alicia Hansen, 1 Year
Bethany Reiss, 1 Year
Isaac Zepeda, 1 Year
Martin Smith, 1 Year
Kaylee Hamilton, 1 Year
* means number of additional mentions that teammate received in that month.
Maria Lechuga, 1 Year
All-Star Cards NEW! All-Star Cards
What are “All-Star Cards”? These cards have had many names over the years but the principle of them remain the same
This is a recognition and reward program designed for employees to give praise when another employee goes above and beyond our Key Service Behaviors (KSBs) and Values. Please make sure to fill it out with the specific occurrence you noticed.
Example: “I observed [name of teammate] yesterday walking a patient to their car in the rain with an umbrella”.
Fill out when you observe an employee going above the standards set with our Key Service Behaviors and Values.
DO give specific examples – no generalized statements please DO fill out completely: including first and last name and department.
DO NOT take advantage of this tool - it’s specifically created to give people recognition for going ABOVE and BEYOND their daily duties not what is already expected of them.
Once filled out, place in our recognition boxes, Alison Angstrom’s mailbox, or slide under her office door.
YOU ASKED, WE LISTENED! New “tear away” feature so you can keep your card after you’ve used the $2 value.
February 1 : Turkey/Braised Beef
February 2 : Salisbury Steak/Stuffed Shells nd
February 3 : Buddha Bowls/Chicken Caesar rd
February 4 : Shrimp Elote Burrios/Beef Stroganoff th
th
February 5 : Philly Quesadilla/Breaded Fish Sandwich
February 6 : Tailgate Food
February 7 : Chicken Marsala/Swiss Steak
February 8 : Hamballs/Turkey & Gravy
February 9 : Parmesan Chicken/Beef and Noodles
February 10 : Blackened Shrimp Caesar Salad/Herb Roasted Salmon
February 11 : Taco Bar/Salisbury Steak
February 12 : Sun Dried Tomato Bacon Melts/Mediterranean Fish
February 13 : Valentine’s Day Flatbread th
February 14 : Ribs/Chicken Strips th
th
February 15 : Brisket/Scalloped Chicken
th
February 16 : Sloppy Joes/Baked Cod w/Garlic Butter
February 17 : Madri Gras Day/Lasagna th
February 18 : Pulled Pork/Scalloped Turkey
February 19 : Gourmet Grilled Cheese/Goulash
February 20 : BBQ Meatballs/Cooks Choice
February 21 : Chicken Drumsticks/Herbed Pork
February 22 : Ham/Chicken nd
February 23 : Pot Roast/Cooks Choice rd
February 24 : Spaghetti Squash Ramen/Chicken Cordon Bleu th
th
February 25 : BBQ Ribs/Salmon
February 26 : National Chili and Cinnamon Roll Day/Smothered Pork th
February 27 : Zombie Burgers th
February 28 : Pork Loin/Cooks Choice th
F E B R U A R Y M E N U C H E C K O U T T H E M E N U F O R T H I S