June 2023 Thanks to everyone who came to the meet and greet recently, it was great to meet you all! We got to hear about all the nice things you had to say about your new homes, as well as some of the teething issues some of you have also experienced. Here's the summary we’ve put together on the main themes discussed (continued overleaf): You said
We said/we did/more information
This was the design of the building. Royal mail has access to the ground floor flats in order Why isn’t there a trade to deliver letters into the post boxes inside the lobby. Residents wishing to have parcels button on the blocks? delivered or other services, can allow access via the intercom and allow access to their floor level. This also helps to keep the block more secure and safer for residents. Can the park/play equipment be fenced off?
This is part of an ‘open concept’ park but we will continue to monitor
We cannot allow plastic, wooden or other coverings on balconies as the majority of such coverings pose a fire risk. Any covering deemed fire resistant would require professional testing to prove it does not pose a risk. Any request to install a balcony covering would need to be What can and can’t we sent to your Housing Officer. keep on our balconies? Barbecues are not permitted on balconies. The balcony should not have combustible items stored on them or be heavily cluttered. If you would like to store a bike in the bike stores located on the ground floor, please call 01708 434000