Payload Asia | July-August 2025

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Welcome to another issue of Payload Asia, where we turn the spotlight on Asia’s most dynamic air cargo hubs, the innovators steering the industry forward, and the systems that keep global supply chains operating with precision.

We open with our C-Suite interview featuring Lim Ching Kiat, Executive Vice President for Air Hub and Cargo Development at Changi Airport Group, who shares how one of the world’s most awarded airports is shaping its cargo strategy to stay ahead in a competitive and rapidly evolving market.

Our cover story takes you inside DHL Express’s ambitious “Strategy 2030” in the Asia Pacific. From new infrastructure and sustainability investments to digital innovations, Asia Pacific CEO Ken Lee reveals how the express giant is preparing for the network of the future.

From Hong Kong, we explore how HKIA is extending its lead as a global air cargo hub with new facilities, partnerships, and forward-looking strategies. In the Philippines, we examine Clark International Airport as it accelerates its transformation into a multimodal logistics gateway.

Completing our coverage, Cargo iQ provides an inside look at how data-driven quality standards are being adopted to bring greater transparency and reliability to air cargo operations worldwide.

From hub developments to strategic initiatives, this issue shows an industry that’s not only moving goods but shaping the future of air cargo with purpose and innovation.

Warm regards,

Monina Eugenio

Chief Editor

Cathay Cargo transports terracotta warriors and artefacts from Xi’an to Perth

Saudia Cargo and China Cargo Airlines ink landmark agreement to elevate AsiaEurope Air freight connectivity

Japan Airlines launches cell transport service for regenerative medicine

Emirates Courier Express expands to Australia

Lufthansa Cargo is the first airline to join the Silicon Saxony high-tech network

Abu Dhabi launches operations at its regional vaccine distribution hub

Lufthansa Cargo to market cargo capacities of ITA Airways on routes from Asia to Rome

ANA Holdings finalises acquisition of all shares of Nippon Cargo

AIR ONE expands with scheduled 747F cargo flights

Etihad Cargo celebrates two-year milestone with Ezhou Huahu Airport

Swiss WorldCargo joins Lufthansa–United Cargo transatlantic joint venture

CargoLand takes off at Air Cargo Europe

Solid air traffic growth recorded in 2024/25 as AAHK delivers sound financial performance

Changi Airport reports Q2 gains with strong China and Indonesia traffic, cargo up 6.2%

Lufthansa, Fraport roll out AI-powered aircraft turnaround system at Frankfurt Airport

Swissport ramps up green investment with €1.5B plan

Menzies Aviation and AS Budapest finalise strategic partnership at Budapest Airport

WFS opens specialised e-commerce and freight forwarder handling facility at Copenhagen Airport

dnata rolls out autonomous vehicles at DWC

Oman Air Cargo appoints Swissport as its new ground handler in the Netherlands

Avilog completes strategic investment in SATS Saudi Arabia to drive the Kingdom’s aviation and logistics capabilities

Hellmann opens state-of-the-art contract logistics centre in the Melbourne metropolitan area

B&H Worldwide achieves major success in AerFin A330-200 disassembly project at HKIA

Militzer & Münch opens new country unit in Singapore

CHI Cargo Group continues growth strategy with SF Airlines as new customer

DHL Express and Neste ink landmark deal to use made-in-Singapore SAF for international flights

Kardex launches affordable, scalable AutoStore StarterGrid in Singapore

HAECO extends base maintenance agreement with ASL Airlines Belgium for B747 fleet

ST Engineering and SF Airlines open Greenfield airframe MRO facility in Ezhou, China

NEWS - CARRIERS

Cathay Cargo transports terracotta warriors and artefacts from Xi’an to Perth

Cathay Cargo successfully transported 10 terracotta warrior statues and over 200 artefacts from Xi’an to Perth via Hong Kong for the Terracotta Warriors: Legacy of the First Emperor exhibition, now showing at the Western Australian Museum Boola Bardip.

Organised by the Shaanxi Provincial Cultural Heritage Administration with support from several Chinese cultural institutions, the exhibition showcases invaluable relics from the Qin dynasty, including life-sized warriors, bronze vessels, and pottery.

The complex logistics operation highlights Cathay Cargo’s expertise in moving highvalue, delicate cargo. Leveraging its Cathay Expert and Cathay Secure solutions, the airline worked with shipment custodians and cargo agents to develop a custom plan tailored to the artefacts’ packaging requirements and fragility.

The journey began in Xi’an, where Cathay Cargo oversaw inventory checks and

packaging. The cargo was then GPS-tracked to Zhengzhou and flown via Cathay’s Hong Kong hub to Perth. Items were stored and handled under 24/7 surveillance, with security escorts and real-time tracking ensuring full visibility throughout the journey.

To safeguard the items during flight, the team used a bespoke build-up plan based on customer loading diagrams. Safety nets, straps, and pallet build-up specialists ensured the statues remained secure in transit.

Cathay Cargo is also the official sponsor of the exhibition, which runs until 22 February 2026. After the exhibition concludes, Cathay will again transport the artefacts back to Xi’an, continuing its support in preserving and sharing China’s rich cultural heritage.

Saudia Cargo and China Cargo Airlines ink landmark agreement to elevate Asia-Europe Air freight connectivity

Saudia Cargo and China Cargo Airlines announced the signing of a landmark cooperation agreement, significantly bolstering air freight connectivity between Asia, the Middle East, and Europe. This strategic partnership introduces additional routes across key trade lanes, reinforcing both companies’ commitment to facilitating global commerce and supporting Saudi

Arabia’s ambitious transformation into a leading global logistics hub.

This agreement outlines several key strategic objectives. It aims to significantly increase cargo flight frequencies between Riyadh and Shanghai, alongside boosting connections to various European destinations. A major highlight is the launch of the first-ever direct cargo route between Riyadh and Budapest; a pivotal move designed to strengthen Saudi Arabia’s ties with European commercial centres and pave the way for future expansion into African markets. Additionally, the partnership will deliver comprehensive cargo solutions to clients, encompassing advanced cold chain services and efficient road freight connectivity.

“This partnership with China Cargo Airlines

marks a significant milestone for Saudia Cargo as we expand our global footprint and enhance our service capabilities,” said Loay Mashabi, CEO and Managing Director of Saudia Cargo. “By strengthening our network across Asia, the Middle East, and Europe, we’re not only facilitating trade but also supporting the Kingdom’s ambition to become a world-class logistics hub. The new Riyadh–Budapest route, in particular, presents exciting opportunities for greater connectivity.”

“This collaboration builds on the Memorandum of Understanding signed earlier this year and reflects our shared commitment to innovation, customer satisfaction, and more efficient global supply chains,” Mashabi added.

Japan Airlines launches cell transport service for regenerative medicine

Japan Airlines (JAL) has launched “J SOLUTIONS PHARMA CELLS,” a specialised cell transport service designed to support the growing field of regenerative medicine.

Starting 7 July 2025, the new service will cater to the complex logistics of transporting cells used in advanced treatments, including therapies involving iPS cells for diseases like Parkinson’s. As regenerative medicine gains traction, the demand for rapid, secure, and high-quality logistics solutions has increased, and JAL is leveraging its pharmaceutical logistics expertise to meet these needs.

“J SOLUTIONS PHARMA CELLS” offers:

• Specialised cell handling, including live and cryopreserved cells, ensuring safe and reliable delivery;

• Speed and priority, with shipments accepted just 90 minutes before departure and delivered within 90 minutes after arrival at major airports, including Narita, Haneda, and Kansai, as well as 10 international hubs;

• Risk mitigation, with separate handling of sensitive cargo to minimise contamination risks.

The new service builds on JAL’s CEIV Pharma-certified capabilities and existing pharmaceutical infrastructure at Narita and Kansai airports. It combines the speed of air transport with strict quality control tailored to regenerative medicine’s unique demands.

According to Japan’s Cabinet Office, the regenerative medicine market is projected to grow more than tenfold in the next decade. With this launch, JAL aims to address global medical challenges and contribute to societal well-being by supporting the logistics behind next-generation treatments.

Emirates Courier Express expands to Australia

Emirates has expanded its Emirates Courier Express service to Australia, marking a swift international rollout just months after launch. The move reflects the airline’s commitment to redefining crossborder delivery by offering a fast, flexible, and reliable solution for businesses and consumers alike.

Packages will now fly directly into Brisbane, Melbourne, Perth, and Sydney on 70 weekly flights, leveraging Emirates’ existing passenger network for unmatched connectivity with Europe and the Middle East. With strong first- and last-mile partnerships in place, the service covers the entirety of Australia from launch.

Lufthansa Cargo

Despite rising trust in cross-border eCommerce, only 6% of international shoppers buy from Australia, largely due to high shipping costs and long delivery times. Meanwhile, inbound parcel volumes have surged by 45% over the past two years, driven by record levels of online shopping.

Emirates Courier Express addresses these pain points by breaking the traditional huband-spoke model. The service offers direct connectivity via Dubai, reducing transit time and package handling, and accelerating delivery. Backed by Emirates SkyCargo’s infrastructure and expertise, it supports all shipment types—from general merchandise to sensitive cargo like medical equipment.

is the first airline to join the Silicon Saxony high-tech network

As of July 2025, Lufthansa Cargo has become the first airline to join Silicon Saxony, Europe’s largest high-tech network for microelectronics, semiconductors, and IT. Based in Dresden, the network unites over 600 members—including global tech companies, startups, and research institutes—focused on the region, Europe’s leading hub for semiconductor manufacturing.

Lufthansa Cargo’s membership marks a strategic step to deepen its engagement with the semiconductor industry and enhance logistics solutions for time-critical, high-value goods. As a key player in global supply chains, the airline brings its expertise

Abu

Dhabi

in handling sensitive cargo to help ensure the secure, efficient, and sustainable movement of technology products.

“The semiconductor industry relies on reliable and flexible logistics. Through close collaboration with Silicon Saxony, we aim to strengthen supply chain resilience and tailor our air freight solutions to meet evolving industry needs,” said Carolin Gerstenmaier, Head of Industry Development at Lufthansa Cargo.

Frank Bösenberg, Managing Director of Silicon Saxony, welcomed the airline, highlighting the importance of logistics in maintaining the global competitiveness of Saxony’s semiconductor sector. “Our

launches operations at its regional vaccine distribution hub

The Department of Health – Abu Dhabi (DoH) has officially launched the region’s new vaccine distribution hub following the arrival of its first shipments. Located in KEZAD and operated by Rafed, a PureHealth subsidiary, the facility marks a major milestone in strengthening regional health security and supply chain resilience.

Developed in partnership with global and regional stakeholders, including GSK, AD Ports Group, Etihad Cargo, and KEZAD Group, the hub leverages Abu Dhabi’s advanced cold-chain infrastructure and strategic location. It will support the distribution of over 20 vaccines for both paediatric and adult use, enhancing access

across the Middle East, Africa, and South Asia.

The hub is GSK’s first vaccine distribution centre in the Middle East and its fourth globally. It follows a strategic agreement signed with DoH during Abu Dhabi Global Healthcare Week 2024 and now forms part of HELM – Abu Dhabi’s life sciences cluster launched in April 2025.

Equipped with advanced cold-chain and smart distribution technologies, the hub ensures vaccine integrity and end-to-end visibility. It is fully integrated with Etihad Cargo’s PharmaLife network, enabling timesensitive, temperature-controlled deliveries to over 100 global destinations.

The fully digital solution integrates with customers’ existing systems, offering realtime tracking, updates, and full visibility throughout the delivery journey. With this expansion, Emirates is opening new opportunities for Australian businesses to reach global markets—and for international retailers to tap into Australia’s growing eCommerce base.

collaboration opens new perspectives on intelligent, resilient supply chains,” he said.

Lufthansa Cargo already offers transport solutions tailored to semiconductor needs— from temperature-sensitive microchips to delicate wafers and large-scale production equipment. Through active participation in industry forums and working groups, the airline aims to further develop targeted logistics offerings that support the rapid growth and complexity of the semiconductor industry.

Key leaders, including H.E. Dr. Noura Khamis Al Ghaithi (DoH), Boyd Chongphaisal (GSK Gulf), Mohammad Mustafa Saeed (Rafed), and Stanislas Brun (Etihad Cargo), emphasised the facility’s role in accelerating immunisation access, enhancing supply chain efficiency, and supporting Abu Dhabi’s vision as a global life sciences hub.

The hub is expected to distribute millions of vaccine doses annually, boosting regional resilience and a timely public health response.

NEWS - CARRIERS

Lufthansa Cargo to market cargo capacities of ITA Airways on routes from Asia to Rome

On 1 September 2025, the cooperation between Lufthansa Cargo and ITA Airways will reach another important milestone: the routes from Delhi (DEL), Tokyo-Haneda (HND) and Bangkok (BKK) to Rome-

Fiumicino (FCO) will then also be marketed and managed under the Lufthansa Cargo AWB prefix.

“We are proud to offer our customers additional capacity from Asia to Europe with these three routes. The cooperation with ITA Airways got off to a successful start in June, and we are excited to take the next step together. Our newest hub in Rome is a particularly important addition to our network, enabling us to offer even faster and more reliable connections to Europe and worldwide; truly emphasising our purpose, enabling global business,” explains

ANA Holdings finalises acquisition of all shares of Nippon Cargo Airlines

ANA Holdings (ANA HD) has completed the acquisition of Nippon Cargo Airlines (NCA) through a simplified share exchange with Nippon Yusen Kabushiki Kaisha, effective August 1.

The integration combines NCA’s fleet of eight Boeing 747-8 freighters with

ANA Group’s six Boeing 767 and two 777 freighters, alongside its international passenger network. This move will expand cargo capacity between Japan and key regions, including Asia, Europe, and the U.S., reinforcing ANA’s position as Japan’s largest combination carrier and making it the 14th largest airline group globally in cargo transport by weight.

“This strategic integration with NCA will significantly enhance our cargo capabilities and global service offering,” said Koji Shibata, president and CEO of ANA HD. “By combining our resources, we’re better equipped to meet diverse customer needs and add value to global supply chains.”

AIR ONE expands with scheduled 747F cargo flights

AIR ONE is adding scheduled Boeing 747400 freighter services to its portfolio, connecting key freight markets in the UK, Europe, the Middle East, and Asia.

Starting 2 September 2025, the company will operate four weekly flights between East Midlands and Liege to Dubai World Central and Hong Kong, with return services via Hong Kong. The flights will be operated by UK-based One Air using its B747-400 fleet.

The airline has appointed ATC Aviation Services as its GSSA for 22 European countries, including the UK and Ireland, to market outbound cargo services to Dubai and Hong Kong. ATC, active in over 25 countries, generates over 250,000 tonnes of cargo annually for its airline partners.

AIR ONE’s Hong Kong team will handle sales for cargo heading to the UK and Belgium. Customers will also have access to a road feeder network across Europe and the UK.

Anand Kulkarni, Head of Global Markets at Lufthansa Cargo.

Lufthansa Cargo has been marketing ITA Airways’ belly capacities on routes from South America to Rome since May this year. The first flights under the new cooperation took place in June. Subject to regulatory approval, the cooperation will be gradually expanded to all ITA Airways’ continental and intercontinental routes. This will increase the global offer of belly capacity available to Lufthansa Cargo customers by almost 20 percent. In future, freight customers will thus have access to an even broader global network, including the belly capacities marketed within the Lufthansa Group, connecting all major economic centres in Europe and around the world.

The acquisition brings together ANA’s international reach with NCA’s expertise in transporting large volumes and special cargo, enabling more competitive, highquality services. The ANA Group expects to improve profitability and resilience amid market fluctuations, while supporting customers in optimising logistics and business operations.

Future growth prospects include the expansion of Narita Airport, with new runways expected to increase flight frequency. The ANA Group aims to contribute to society as a critical logistics provider through sustainable growth.

As NCA becomes a wholly owned subsidiary, its financial results will be consolidated starting from the second quarter of fiscal year 2025.

“This is a strategic next step for AIR ONE,” said Peter Scholten, Chief Commercial Officer. “After over 3,750 full charters moving more than 345,000 tonnes globally in five years, scheduled services will strengthen our market presence and meet growing demand.”

The company currently markets a fleet of 11 B747-400Fs—including two nose-loading freighters—for three airline partners, with expansion planned through 2026.

Guneet Mirchandani, Executive Chairman of AIR ONE, said the airline aims to serve both long-standing charter clients and new customers shipping regular volumes on these routes.

ATC CEO Ingo Zimmer welcomed the partnership and praised AIR ONE’s growth trajectory.

Etihad Cargo celebrates two-year milestone with Ezhou Huahu Airport

Etihad Cargo is celebrating two years of successful operations at Ezhou Huahu Airport, reinforcing its strategic collaboration with SF Airlines. Since transitioning joint operations from Wuhan in August 2023, Etihad became the first international airline to launch scheduled freighter services at Asia’s first dedicated cargo hub.

Demand has continued to grow, with Etihad Cargo expanding from two weekly freighter flights in August 2023 to five by July 2024—two operated by Etihad Airways and three by SF Airlines. The addition of a sixth flight in July and a seventh in 2025 further strengthens its network.

Over the past two years, Etihad Cargo has operated 184 Boeing 777 freighter flights via Ezhou, alongside over 200 SF Airlines 747 freighter flights. Charter services have also increased, from one per week

in 2024 to three per week in early 2025, offering flexible, on-demand logistics.

Since 2023, more than 43,000 tonnes of export cargo and 690 tonnes of import cargo have moved through Abu Dhabi via Ezhou. The hub’s advanced infrastructure, including 135 aircraft stands and dual 3,600-metre runways, offers fast access to key markets.

“Ezhou’s role has unlocked new levels of

efficiency and reach,” said Stanislas Brun, Etihad Airways’ Chief Cargo Officer. Luo Guowei, Chairman of Hubei International Logistics Airport, added that the collaboration has built an efficient trade corridor spanning Asia, the Middle East and Europe.

Etihad Cargo plans to continue expanding at Ezhou with enhanced digital integration and deeper cooperation with SF Airlines and Ezhou Airport.

Swiss WorldCargo joins Lufthansa–United Cargo transatlantic joint venture

Swiss WorldCargo has joined the joint business agreement between Lufthansa Cargo and United Cargo, expanding the partnership to offer cargo customers greater flexibility and more transportation options through denser direct connections between Europe and the United States.

Over the past years, Lufthansa Cargo and United Cargo have successfully offered their customers a joint business agreement, enabling the two airlines to cooperate in various areas, including sales, customer relations and networks between the United States and Europe.

Effective 1 August 2025, Swiss WorldCargo officially joins this alliance, further strengthening the partnership. This expanded collaboration aims to deliver even greater value to customers through enhanced connectivity, coordinated services, and a seamless cargo experience across the transatlantic network.

Under the expanded joint business agreement, United Cargo, Lufthansa Cargo,

(L-R) ASHWIN BHAT (CEO of Lufthansa Cargo), ALAIN CHISARI (Head of Swiss WorldCargo), JAN KREMS (President, United Cargo)

and Swiss WorldCargo will work closely together on the aspects mentioned above. The airlines will cooperate on cargo traffic between more than 200 destinations in the US to Zurich and Frankfurt.

The joint activities will be carried out in full compliance with all applicable laws, including the competition rules of the European Union and the United States.

NEWS - AIRPORTS

CargoLand takes off at Air Cargo Europe

Air Cargo Europe in Munich provided the perfect stage for Liège Airport (LGG) to unveil its bold new identity: Cargoland. Marking its most significant rebrand yet, LGG showcased its future vision with its largest-ever booth, attracting strong footfall and hosting over 100 meetings with airlines, forwarders, GSAs, and shippers during the four-day event.

The official Cargoland launch was held during a reception led by CEO Laurent Jossart and Vice President of Sales & Marketing Torsten Wefers. The team shared their vision of positioning Cargoland as one of Europe’s top three cargo airports—an ambition gaining traction with strong industry interest.

Solid air traffic growth recorded in 2024/25 as AAHK delivers sound financial performance

Airport Authority Hong Kong (AAHK) reported robust growth at Hong Kong International Airport (HKIA) for the fiscal year ending 31 March 2025. Passenger traffic rose 21.6% to 54.9 million, cargo throughput climbed 10.3% to 5 million tonnes, and flight movements increased by 20.5% to 373,050. HKIA was also named the world’s busiest cargo airport for the 14th time since 2010.

HKIA’s network expanded with 27 airlines launching new or additional services to 56 destinations. By year-end, the airport was served by about 140 airlines, connecting to

over 200 destinations.

Financially, AAHK recorded a profit of HK$2,457 million, supported by traffic recovery and higher revenue. A dividend of HK$1,300 million was declared—the first since 2014/15—following years of reinvestment in the Three-runway System (3RS) project.

SKYTOPIA, launched in January 2025, will create a lifestyle and entertainment hub, reinforcing HKIA’s role as a key driver of Hong Kong’s economy.

“This was the first time we invested in such a large stand—and it paid off,” said Frederic Brun, Head of Commercial Cargo & Logistics. “The feedback confirmed that Cargoland resonates. We’re more than a regional airport—we’re a hub of opportunity and world-class service.”

Wefers added, “Air Cargo Europe exceeded expectations, generating valuable new leads and strengthening ties with our existing partners. With over 100 meetings, we had productive discussions on rates, capacity, and upcoming developments.”

Cargoland’s booth also featured a fundraising photo wall, raising €2,500 for Liège’s animal protection society SRPA.

Looking ahead, the team plans to promote Cargoland globally with stops at Neutral Air Partner’s ACE event in Liège, the Caspian Summit, CILF in Shenzhen, Proflora in Bogotá, Air Cargo Southeast Asia in Singapore, IFTF Amsterdam, and TIACA’s Air Cargo Forum in Abu Dhabi.

As the major air cargo gateway of the Greater Bay Area, HKIA strengthened its strategic position through initiatives like the HKIA Dongguan Logistics Park. The value of cargo moved via its sea–air transhipment service reached RMB18 billion in 2024/25, with work on a permanent facility underway.

Another milestone was AAHK’s acquisition of a 35% stake in Zhuhai Airport, which will boost connectivity and unlock new growth opportunities through closer integration and enhanced use of the Hong KongZhuhai-Macao Bridge.

Changi Airport reports Q2 gains with strong China and Indonesia traffic, cargo up 6.2%

Singapore Changi Airport registered 17.5 million passenger movements from April to June 2025 (Q2), reflecting a year-onyear growth of 5.9%. Aircraft movements, including landings and take-offs, totalled 93,600 for the quarter – up 4.9% compared to the same period last year.

Changi Airport’s top five markets for the quarter were China, Indonesia, Malaysia, Australia and India. Passenger traffic between Singapore and its top source markets, China and Indonesia, witnessed the highest growth during this period, with traffic exceeding 2024 levels by 15.8% and 12.0% respectively. Consistent with this trend, Jakarta and Shanghai were the fastest growing among Changi’s top 10 cities.

In Q2 2025, Changi Airport registered 516,000 tonnes of airfreight throughput, a 6.2% increase compared to the same period last year. Amid global trade uncertainties, Changi recorded growth across all cargo flows, with imports posting the strongest performance, increasing by 8% compared to

Q2 2024. For this quarter, Changi’s top five air cargo markets were China, the United States of America, Hong Kong, Australia, and India.

Scoot launched its inaugural non-stop flight to Vienna on 3 June, expanding Changi’s network into Central Europe. The airline also announced new services to Da Nang, Kota Bharu, Nha Trang, Labuan Bajo,

Lufthansa, Fraport roll out AI-powered aircraft turnaround system at Frankfurt Airport

Lufthansa and Fraport AG have partnered to introduce an AI-based aircraft turnaround system at Frankfurt Airport, aiming to boost transparency, efficiency, and punctuality in ground operations. Developed by zeroG, a Lufthansa subsidiary, the new solution— called seer—uses camera technology and artificial intelligence to monitor and timestamp each step of the turnaround process, from baggage loading to refuelling.

The data is stored in a central system, creating a “single source of truth” to support better coordination and real-time decisionmaking. Following a successful pilot phase from February to May 2024, seer is now in use at five parking positions and is expected to expand to 20 by the end of Q3, with full airport rollout to follow.

“Transparent ground processes enable us to improve both punctuality and service,” said Jens Ritter, CEO of Lufthansa Airlines. “By modernising operations with AI, and sharing data across partners, we can work more efficiently together.”

zeroG developed the core AI and computer vision technology, ensuring seamless integration into existing workflows. All

and Okinawa, further boosting regional connectivity. Kota Bharu and Nha Trang are new city links for Changi Airport.

As part of efforts to optimise resources across Changi Airport’s terminals, Myanmar National Airlines, Myanmar Airways International, Philippine Airlines and T’Way Air will be operating from Terminal 2 in the coming months, starting in July.

stakeholders at Frankfurt Airport stand to benefit from improved visibility and coordination.

“At Fraport, we’re advancing AI to streamline operations and enhance both employee and passenger experience,” said Stefan Schulte, CEO of Fraport AG.

“Aircraft turnaround is complex and time-

critical,” added Manuel van Esch, Managing Director of zeroG. “Our real-time, camerabased AI solution delivers transparency, helping airlines and airports optimise resources and improve performance.”

This collaboration marks a key step toward setting new international standards in airport operations.

NEWS - GROUND HANDLING

Swissport ramps up green investment with €1.5B plan

Swissport is accelerating its transition to eco-friendly ground operations with an investment of over €1.5 billion over five years. The company has already deployed more than 1,000 hybrid and electric ground support equipment (GSE) units across 28 countries and aims to have 55% of its 14,500-strong motorised fleet fully electric by 2032.

With 25% of its global GSE fleet now electric, Swissport is showing strong progress in Europe. All support vehicles at Amsterdam Schiphol have been fully electric since February 2025, and electrification is well underway across major UK airports. In Switzerland, Zurich (43%), Basel (51.4%), and Geneva (59.4%) are expected to meet the 55% target by the end of 2025.

Swissport collaborates with top-tier manufacturers for long-term equipment supply and works with airport authorities to expand charging infrastructure. The switch to electric supports lower emissions, quieter operations, enhanced safety, and reduced maintenance costs.

Menzies Aviation and AS Budapest finalise strategic partnership at Budapest Airport

Menzies Aviation has finalised its strategic partnership with Airport Service Budapest Zrt. (AS Budapest), following the approval of the Hungarian Competition Authority, creating new opportunities to support more customers and partners.

Under the agreement, AS Budapest will

transfer its ground handling and cargo operations to Menzies Aviation, acquiring a minority stake in Menzies Aviation Hungary Kft. and Menzies Aviation Cargo Hungary Kft. The Hungarian ground handling company will now operate under the Menzies’ global brand, which includes operations at more than 300 airports in 65 countries.

AS Budapest’s employees will transfer to Menzies Aviation Hungary Kft. and Menzies Aviation Cargo Hungary Kft., ensuring continuity of service and the integration of local expertise into Menzies’ Budapest operation. The well-established SkyCourt Lounge – the airport’s largest premium lounge – also becomes part of the integrated

WFS opens specialised e-commerce and freight forwarder handling facility at Copenhagen Airport

Worldwide Flight Services (WFS), a SATS company, has opened a fourth warehouse facility at Copenhagen Airport to support the expansion of its specialised E-Commerce & Freight Forwarder Handling (EFFH) services in Scandinavia.

The new EFFH building covers an area of

4,800m² and takes WFS’ cargo handling footprint at the airport to over 21,500m², also including its dedicated temperaturecontrolled pharma facility in Copenhagen. With this new investment, WFS can provide a host of value-added services for freight forwarders moving import and export cargo and e-commerce shipments through Copenhagen Airport.

“This expansion supports growing cargo volumes and the needs of freight forwarders at Copenhagen Airport,” said Inge Briand de Crevecoeur, Managing Director Copenhagen at WFS. “Forwarders increasingly see the value of outsourcing physical handling to trusted partners like WFS.”

WFS’ EFFH service makes freight Readyfor-Carriage, captures weight and cargo

The company is also expanding renewable energy use across its cargo facilities. In Spain, its warehouses in Barcelona and Madrid are fully powered by renewable energy, cutting 305 tons of CO2 emissions annually. Nairobi’s cold rooms are 40% solarpowered, while Frankfurt hosts the airport’s largest solar power system, generating over 1.5 million kWh annually.

Recognised for its sustainability leadership, Swissport is the only global aviation services provider awarded Platinum status by EcoVadis, placing it in the top 1% of companies worldwide for environmental and social performance.

offering under the Menzies Aviation brand.

The companies will jointly handle over 2,500 flights and 12,000 tonnes of cargo monthly at Budapest Airport (BUD), supported by 1,000+ staff. The partnership covers all ground and cargo services, including passenger handling, baggage, de-icing, and aircraft security. It marks a major milestone for Menzies at BUD, enhancing service quality and efficiency. This follows Menzies’ 2024 investment in its Cargo City facility, which added a 3,000sqm warehouse, a 1,500sqm GSE manoeuvring area, and new office and staff spaces.

This partnership reflects Menzies and AS Budapest’s shared commitment to operational excellence, improved service delivery, enhanced sustainability and a seamless travel experience at one of Central Europe’s key aviation hubs.

measurements, provides security screening, consolidation, and transportation to and from handling agents. It also covers deconsolidation, sorting, and preparing shipments for customs clearance, and onward transportation by road, plus shipment labelling, repacking, crating, and customised screening services.

WFS e-commerce solutions deliver a 1-day total time reduction for international shipments to reach Scandinavian e-commerce customers through fast import sorting & scanning service to expedite customs clearance.

“Our growth in Copenhagen reflects our strategy to expand e-commerce and freight forwarder handling across our network,” added Marc Claesen, SVP Northern Europe & Africa at WFS. “Speed and real-time visibility are more critical than ever, and we’ll continue to explore new opportunities in Europe.”

dnata rolls out autonomous vehicles at DWC

dnata has introduced a fleet of autonomous electric tractors at Dubai World Central – Al Maktoum International (DWC), marking a major milestone in the automation of ramp operations. The deployment is part of dnata’s efforts to enhance safety, efficiency, and resilience in ground handling.

Six EZTow tractors, developed by TractEasy, are now in use to transport baggage between terminals and aircraft. These autonomous vehicles can tow up to four ULDs at speeds of 15 km/h along predefined routes, reducing turnaround times and the risk of human error.

Staff previously assigned to driving duties will now focus on more complex, value-

added tasks. “This is an important step forward for both dnata and the wider aviation industry,” said Jaffar Dawood, Divisional SVP for UAE Airport Operations at dnata. “Bringing autonomy into day-today operations supports smarter, safer, and more scalable infrastructure.”

The AED 6 million (US$1.6 million) project starts with Level 3 autonomy and is expected to upgrade to Level 4—full selfdriving in controlled environments—by early 2026. The rollout follows over a year of collaboration with TractEasy, Dubai Airports, and the UAE GCAA to develop a regulatory framework for airside use.

Beyond daily operations, dnata is using this

Oman Air Cargo appoints Swissport as its new ground handler in the Netherlands

Oman Air Cargo has appointed Swissport as its new ground handler at Amsterdam Schiphol Airport (AMS), the Netherlands, where the first flight between Muscat (MCT) and the Dutch Capital landed on 1 July 2025.

The MCT-AMS flight, which operates four times a week, is part of ongoing plans by the Omani carrier to expand routes to Europe.

The B787-9 flight, with a cargo capacity of 14 to 18 metric tonnes, was carrying pharmaceuticals and engineering spares, as well as courier and express cargo.

Oman Air Cargo will operate out of Swissport’s 20,000 sqm, CEIV-certified facility at Terminal 11, AMS.

“Europe is an important market for us in terms of revenue and as a key hub in the region, Amsterdam is an ideal addition to our expanding network,” said Claudius Pereira, Senior Manager – Cargo Commercial Operations, Oman Air.

“Swissport’s commitment to delivering high-quality services makes them a natural partner for us at Schiphol, and we are looking forward to working with Swissport to deliver an exceptional service for our clients.”

“We are looking forward to the future whereby our teams will work together to make this new cargo operation between

as a live testbed to shape future models for autonomous ground handling. As DWC prepares to become the world’s largest airport, dnata’s insights will help define the role of automation in large-scale airport logistics.

“Autonomous GSE adoption is taking off,” added TractEasy CEO Rich Reno.

Muscat and Amsterdam an absolute success,” said Jeroen J. Giling, Head of Cargo, the Netherlands, Swissport.

Oman Air guests celebrated the new flight at their Business Class Check-in Area in Muscat International Airport, continuing the festivities at the oneworld lounge in Amsterdam. Oman Air joined the alliance in June 2025.

Avilog completes strategic investment in SATS Saudi Arabia to drive the Kingdom’s aviation and logistics capabilities

SATS Ltd., a global leader in gateway services and food solutions in Asia, has completed the strategic investment of Avilog Logistics Services Company in SATS Saudi Arabia (SATS SA), following all regulatory approvals.

Avilog, a joint venture between Albawardi Group and Al Muhaidib Group, acquired a 49% stake in SATS SA. The partnership was formalised in the presence of senior officials from Saudi Arabia’s General Authority of Civil Aviation, Riyadh Airports Company, and the Ministry of Investment, underscoring its national importance.

SATS SA is the second-largest air cargo handler in Saudi Arabia, operating in Dammam, Riyadh, and Jeddah. Facilities in Dammam and Riyadh have a combined annual capacity of 450,000 tons, with

specialised infrastructure for temperaturesensitive cargo. Jeddah operations will expand with a new 300,000-ton state-ofthe-art cargo facility set for completion in Q1 2027. Across its network, SATS SA serves over 30 airlines.

The collaboration will accelerate infrastructure growth and broaden SATS SA’s reach into multi-modal logistics. Avilog contributes extensive local expertise, with ABG offering bonded zones, marine services, and warehousing, and AMG providing a nationwide distribution network and diverse sector investments.

“This partnership is a defining step for Avilog as we reshape Saudi Arabia’s logistics sector and support Vision 2030,” said Isam Majid Al Muhaidib, Chairman of Avilog.

Bob Chi, CEO of Gateway Services Asia Pacific at SATS, added, “With Avilog’s network and market insight, we can connect air cargo seamlessly with sea, rail, and road, advancing the Kingdom’s role as a global logistics hub.”

Hellmann opens state-of-the-art contract logistics centre in the Melbourne metropolitan area

Hellmann Worldwide Logistics has opened a new, state-of-the-art contract logistics centre in Truganina, doubling its warehouse capacity in Melbourne and strengthening its market position in the Asia-Pacific region. The facility supports the company’s goal

to deliver a broader range of sustainable and innovative logistics solutions to both existing and new customers.

Hellmann has operated in Australia since 1987 and now runs seven locations across Australia and New Zealand, including Sydney, Melbourne, Brisbane, Adelaide, Perth, Darwin, Auckland, and Christchurch.

The new multi-user site in Melbourne offers flexible, scalable logistics solutions for clients in automotive, healthcare and pharma, food and beverage, and other consumer goods sectors.

Spanning 19,000 sqm with 18,000 pallet spaces and equipped with modern

B&H Worldwide achieves major success in AerFin A330-200 disassembly project at HKIA

B&H Worldwide successfully completed a complex six-aircraft teardown project for AerFin at Hong Kong International Airport (HKIA), marking the first commercial teardown of this scale at the airport. Running from September 2024 to April

2025, the project involved the disassembly of six Airbus A330-200s and required endto-end logistics support under challenging conditions.

B&H’s Hong Kong team provided onsite coordination, inspection, packing, and part segmentation, along with daily communication, segregation and crating of high-value components, secure storage, and export customs compliance. Freight services included ocean freight, expedited air freight for priority items, and customs brokerage.

Despite tight deadlines, limited storage space, labour shortages, and freight cost volatility, B&H ensured a smooth flow of operations. Its proprietary FirstTRAC

warehouse and inventory systems, the facility is designed for efficient, high-volume operations. It also reflects Hellmann’s commitment to sustainability, aiming for a 5-star Green Star As-Built certification. The site features a 200 kW rooftop solar system, 30,000-litre rainwater tanks, and 10 EV charging stations.

This latest expansion is a key milestone in Hellmann’s growth strategy in the fastgrowing Asia-Pacific region, reinforcing its position as a global logistics partner offering customised, digital, and eco-conscious supply chain solutions.

platform served as a central control tower, offering real-time inventory and shipment updates, documentation, and part traceability.

“This project was a true testament to B&H’s agility, technical knowledge, and resilience,” said Stuart Allen, Group CEO of B&H Worldwide. “The team delivered a seamless solution that exceeded expectations.”

Simon Bayliss, COO of AerFin, praised B&H’s role in the project’s success: “Their logistics expertise was instrumental in overcoming unprecedented challenges.

The project highlights B&H Worldwide’s capabilities in aerospace logistics and its role in advancing sustainable aviation by enabling the reuse of aircraft parts. It also underscores the strength of its longstanding partnership with AerFin.

Militzer & Münch opens new country unit in Singapore

reinforcing its position as a key logistics provider in the region. The new office will serve as a regional coordination centre for cross-border logistics across Southeast Asia.

Singapore’s strategic location, robust infrastructure, and strong international connectivity make it a vital addition to Militzer & Münch’s growth strategy. The new unit will offer the full range of M&M services, including land transport, air and sea freight, project logistics, and customs solutions.

“Our goal is to tap into the local market, build a strong team, and establish Singapore as a regional logistics hub,” says Abdul Razzak, Managing Director of the new unit. He will lead the operation alongside Director Asheeq Morris.

Militzer & Münch already operates in China,

Malaysia, Indonesia, Vietnam, India, Sri Lanka, Taiwan, Mongolia, and New Zealand, and the Singapore office enhances this network with greater operational reach and efficiency.

“Singapore is not only geographically well placed, but also one of the world’s most important business centres,” says Andreas Löwenstein, Regional Managing Director Asia/Far East. “We want to be where our customers are. With this new company, we are creating proximity to decision-makers and enhancing service reliability.”

The move reflects M&M’s continued focus on regional growth and customer-centric operations, further solidifying its presence in one of the world’s most competitive and trade-oriented economies.

CHI Cargo Group continues growth strategy with SF Airlines as new customer

CHI Cargo Group has strengthened its market position with the onboarding of SF Airlines as a new customer at Frankfurt via its airline handling unit, CHI Aviation Handling GmbH.

“SF Airlines’ partnership with CHI signals a new era for air cargo logistics—where speed, reliability, and adaptability are the baseline,” said Kai Domscheit, CEO of CHI Cargo Group. Peter Huang, VP of SF Airlines, added that the partnership aims to redefine timeliness and service guarantees in air cargo through collaboration.

CHI’s growth is backed by a digitalisation strategy and a flexible, customer-focused approach, which has helped the company

secure several new key accounts in recent months. “Our tailor-made solutions, like Direct Delivery, cut lead times by 24 hours, setting new benchmarks in cargo handling,” noted Dominik Mißkampf, Managing Director of CHI Aviation Handling.

The group is also expanding its national footprint through joint ventures with airport operators in Munich and Nuremberg, extending its airline handling network across Germany.

Beyond traditional services, CHI offers integrated e-commerce solutions that combine customs clearance, handling, and trucking. Global e-commerce brands, including TEMU, already rely on CHI at

DHL Express and Neste ink landmark deal to use made-in-Singapore SAF for international flights

DHL Express and Neste have signed a major deal to supply sustainable aviation fuel (SAF) in Asia, marking a significant step towards decarbonising air cargo. Starting July 2025, Neste will supply DHL Express in Singapore with 9.5 million litres (7,400 metric tons) of SAF over a year, one of the largest volumes for air cargo in the region.

The fuel, produced at Neste’s refinery in Singapore—the world’s largest SAF facility— will cover up to 40% of fuel use for DHL’s five Boeing 777 freighters based at the South Asia Hub at Changi Airport. This is DHL’s first direct SAF procurement in Singapore.

Delivered via Changi Airport’s fuel system,

the blended SAF will reduce lifecycle greenhouse gas emissions by up to 80% compared to conventional jet fuel. The deal supports Singapore’s target of 1% SAF use for all flights by 2026.

“This partnership with Neste is a milestone in our sustainability journey,” said Christopher Ong, Managing Director of DHL Express Singapore. “It strengthens our commitment to offering greener shipping options and sets industry benchmarks for SAF use.”

DHL is one of the largest SAF users globally, with operations at airports across Europe, the US, and Japan. Its GoGreen Plus service allows customers to reduce Scope 3

Kardex launches affordable, scalable AutoStore StarterGrid in Singapore

Global intralogistics specialist Kardex has introduced the AutoStore™ StarterGrid in Southeast Asia – a plug-and-play automated storage and retrieval system (ASRS) designed for startups, SMEs, and companies looking to trial warehouse automation.

The 4,000-bin system offers an affordable entry point to automation, costing as little as S$8,300 a month in Singapore. Easy to install in existing facilities without costly adaptations, it maximises warehouse space by reducing footprint by over 50% and increasing capacity. AutoStore robots deliver up to 99% picking accuracy and can double or triple throughput compared to manual operations, while enhancing safety and freeing staff for higher-value tasks.

Built for scalability, the StarterGrid can expand without disrupting operations by adding ports and robots to meet demand. The standard configuration includes a highdensity grid frame (up to 6m), 4 R5 Robots, 4,000 bins, and 2 Conveyor Ports, handling 180–240 bins per hour. ROI averages 2–3 years, with full deployment possible in six months.

Kardex, the fastest-growing AutoStore integrator, also offers exclusive enhancements like the FulfillX warehouse execution system, Intuitive Picking Assistant, and SnapVac cleaning robot.

Businesses can see the StarterGrid in action at Kardex’s new Singapore office and Experience Centre at the Nordic European

key hubs such as Frankfurt, Leipzig, and Cologne.

With its latest moves, CHI is positioning itself as a modern, agile logistics partner, meeting the needs of express cargo and e-commerce-driven air freight.

emissions using SAF through a book-andclaim system.

The agreement aligns with DHL Group’s Strategy 2030, which targets New Energy as a key growth area. In Singapore, DHL also operates the largest electric vehicle fleet for last-mile delivery, supporting the city-state’s Green Plan 2030.

Centre, International Business Park.

“Smarter automation starts with smart prices,” said Freddy Zhong, APAC Director of Business Development for AutoStore. “The StarterGrid is for companies that think automation is too expensive – it’s fast to implement, scalable, and efficient, preparing them for both current and future needs.”

HAECO extends base maintenance agreement with ASL Airlines Belgium for B747 fleet

HAECO announced the extension of its base maintenance agreement with ASL Airlines Belgium (ASLB). Under the renewed agreement, HAECO will continue to support ASLB’s Boeing 747-400ERF freighter fleet with base maintenance services at its facility in Xiamen from 2026 to 2029.

“We are thrilled that ASL Airlines Belgium has chosen to extend their base maintenance

services with HAECO, entrusting us with the optimal performance of its B747 fleet,” said Gerald Steinhoff, Chief Commercial Officer of HAECO. “We have been providing a vast range of services to support ASL Airlines Belgium for more than a decade, and the extension of our partnership is a strong testament to our efficient and reliable service as a premier onestop MRO services provider.”

ST Engineering and SF Airlines open Greenfield airframe MRO facility in Ezhou, China

ST Engineering’s Commercial Aerospace business and SF Airlines officially opened a new airframe maintenance, repair and overhaul (MRO) facility in Ezhou, Hubei, China, developed through their joint venture, ST Engineering Aerospace (HuBei) Aviation Services. Established in 2023, the joint venture has been focusing on plans and designs to deliver high-quality airframe MRO services to SF Airlines and global third-party customers.

The Ezhou facility will initially feature two hangars. As market demand grows, the facility may be subsequently expanded with four additional hangars. The first hangar will induct its inaugural aircraft on 12 August 2025, while the second hangar is slated for completion in 2H2027. Together, the two hangars can accommodate up to four widebody or eight narrowbody aircraft simultaneously.

HAECO Xiamen Chief Executive Officer, Kevin Guan, stated: “We are deeply grateful for ASL Airlines Belgium’s continued trust in HAECO as a long-term partner. It is our privilege to support their operations, and we remain steadfast in our commitment to providing highquality maintenance services and professional technical support to ensure the continued safety and reliability of their fleet.”

ASLB, a prominent cargo airline based at Liège Airport in Belgium, operates a fleet of B737 and B747-400ERF aircraft on a global network, serving major hubs in Europe, China and the United States.

Since 2014, HAECO has been providing both line and maintenance support for its B747 aircraft in Xiamen. The new agreement highlights the successful collaboration between the two companies and HAECO’s commitment to delivering consistently highquality service to its longstanding customers.

Currently, HAECO also provides comprehensive line maintenance support to ASLB, ensuring optimal dispatch reliability for their fleet. With 75 years of proven capabilities, a highly dedicated team, and a strong ‘can-do’ spirit, HAECO is committed to providing competitive turnaround times and exceptional value for its airline customers worldwide.

Strategically located at the Ezhou Huahu International Airport – China’s first dedicated cargo airport with extensive domestic and international routes – the greenfield facility is purpose-built to provide line and heavy maintenance services to cargo and passenger aircraft. It will support the freighter MRO demands of SF Airlines, which is China’s largest freighter airline in fleet size, and serve the increasing needs of other cargo and passenger airlines that provide services to and from the region.

The facility currently employs about 200 staff, and it is expected to generate up to 700 highvalue jobs for the local community when both its hangars are fully operational. In addition to recruiting and training skilled technicians, the facility will incorporate smart technologies, including robotics and digital systems, to support high-efficiency operations.

ST Engineering’s Commercial Aerospace business offers comprehensive MRO services across airframes, engines, and components, backed by 50 years of track record in aviation solutions and highly experienced teams of engineers and technicians across facilities in Asia Pacific, the U.S. and Europe. The Ezhou facility is the latest addition to ST Engineering’s worldwide MRO network and reflects its ongoing efforts to optimise its global footprint and align capacity with evolving market needs.

NEWS - FREIGHT FORWARDERS

SEKO Logistics taps Freightos integration to scale global air and ground quoting and booking

Freightos has announced that SEKO Logistics is expanding its use of the Freightos suite— 7LFreight and WebCargo—to unify air and ground rate management and booking across its global network.

The move marks a key step in SEKO’s digital transformation, building on its U.S. success with 7LFreight to standardise quoting and booking workflows worldwide. The solutions are integrated directly into SEKO’s transportation management system, enabling real-time access to air, LTL, and cartage rates from contracted carriers and a vast network of providers.

“As operations grow more complex

and customer expectations rise, having centralised visibility across air and ground is more critical than ever,” said Justin Horwitz, Director of Domestic Product Strategy at SEKO. “The integration streamlines access to carrier rates and standardises charge logic across regions for faster, more accurate quoting.”

With the expanded integration, SEKO teams can access live rates from over 70 airlines and more than 3,000 cartage and 150 LTL providers. Confirmed bookings flow directly into SEKO’s internal systems, improving speed, accuracy, and visibility for multimodal shipments.

cargo.one launches AI-powered quoting to help forwarders win more business

cargo.one has launched a suite of AIpowered quoting tools and enhanced rate management features aimed at boosting forwarder efficiency and conversion rates. The digital air freight platform’s latest release streamlines quoting workflows— from initial email to confirmed booking— by reducing manual tasks and centralising data.

Freight forwarders often face fragmented quoting processes, juggling rate tools, and manually copying information. cargo.one’s new tools solve this by introducing three key features: AI automation to extract shipment details from emails, expanded rate management covering all rate types, and a unified workflow dashboard that

allows teams to manage all quotes from one place.

Forwarders can now quickly access quotes using live and static rates, request airline rates directly through the platform, and integrate consol and gateway rates—all within a centralised system. The result is faster, more accurate quoting without switching between tools.

Quotes and rate data sync directly with forwarders’ transport management systems (TMS), further improving speed and visibility. Early adopters report major efficiency gains and improved response times to customers.

“Our AI eliminates manual quoting work so forwarders can focus on customers,” said

Wisor.AI has selected CargoCONNECT to power instant Quote & Book

Wisor.AI, the AI-powered freight automation platform transforming shipment planning for freight forwarders, has partnered with CargoAi, the fastest-growing digital enabler in airfreight, to integrate its Quote & Book API from the CargoCONNECT suite.

This strategic integration enables Wisor users to instantly access live airline pricing and booking capabilities—directly from within Wisor’s intelligent freight management platform.

Seamless airfreight booking with CargoCONNECT

By embedding CargoAi’s Quote & Book API, Wisor.AI enhances its AI-driven transport

planning capabilities, empowering freight forwarders to streamline procurement and accelerate air cargo operations.

Key benefits of the integration:

Quote & Book API

• Real-time access to 105+ airlines, 680+ schedules, and 2.5M dynamic rates

• Instant booking capabilities, eliminating manual quote requests

• FlyWindow support for bookings with non-API-connected airlines

This integration gives Wisor users fast, centralised access to airfreight booking,

“Automation has already delivered strong results in our U.S. air and trucking services,” said Laurent Deneubourg, VP of Global Airfreight. “Expanding this globally creates a more agile booking process and strengthens our service offering.”

Freightos CEO Zvi Schreiber added, “This partnership highlights how forwarders can simplify complexity and boost efficiency through digital solutions.”

The integration supports growing demand for fast, transparent, and multimodal logistics in an increasingly margin-sensitive environment.

Moritz Claussen, Co-CEO of cargo.one. “This update unlocks a new level of operational efficiency.”

Industry leaders praised the update. Röhlig Logistics noted its potential for strategic automation, while Toll and Logwin highlighted quoting speed and comprehensive rate access as competitive advantages.

With this release, cargo.one continues to solidify its role as a central digital platform for air freight, helping forwarders grow through automation and better workflows.

enabling smarter decisions and better service delivery across the supply chain.

A shared commitment to digital logistics

The partnership between Wisor.AI and CargoAi reflects a shared commitment to digitise air cargo processes, eliminate operational friction, and deliver modern tools that empower logistics professionals.

“We’re proud to support Wisor’s mission by providing our Quote & Book API. Together, we make airfreight procurement faster, more visible, and more efficient—all in one place.” — Matt Petot, CEO of CargoAi

NEWS - GSSAs

ATC Aviation Services AG named GSSA partner for Delta Cargo in Germany

ATC Aviation Services has been appointed as the General Sales and Service Agent (GSSA) for Delta Cargo in Germany.

The partnership signals a new phase of growth for both companies, combining Delta’s international air cargo capabilities with ATC’s strong market presence and expertise in the region.

Effective July 1, 2025, ATC will enhance Delta’s sales and service capabilities in Germany.

ECS Group subsidiary Globe Air Cargo Switzerland secures historic GSSA contract with Thai Airways

Globe Air Cargo Switzerland, part of the ECS Group, announces the signing of a landmark GSSA agreement with Thai Airways. This new partnership marks a major milestone in ECS Group’s expansion strategy in Switzerland and across Europe.

Key operational highlights

• Effective Date: August 1, 2025

• Type of Contract: GSSA

• Flight Frequency: Daily departures from Zurich (ZRH)

• Aircraft Operated: Airbus A350/ Boeing 787

• Main Route: Zurich – Bangkok, with access to the full Thai Airways network across Asia and Australia

FlyUs expands French cold chain cargo capacity with new MASkargo partnership

for

The independently-owned GSSA will represent MASkargo’s operations from Charles de Gaulle Airport (CDG), where the airline currently operates a daily Airbus A350-900 service.

FlyUs will support the Malaysian flag carrier’s cargo division in sales and marketing, backoffice administration, and both ground handling agent and charter flight supervision.

“This partnership gives our customers reliable daily access into Malaysia, with seamless onward connections to key markets, including Australia, Japan, and Vietnam,” said Emmanuèle Deleau, Branch Manager – France, FlyUs.

“It’s a strong addition to our network and provides a practical and reliable option for French forwarders moving luxury goods and time-sensitive cargo to Southeast Asia.

“We’re also looking forward to leveraging our expertise in cold chain operations to support the transport of pharmaceuticals and

“This appointment is a testament to our team’s dedication and deep understanding of the regional market,” said Ingo Zimmer, CEO of Aviation Services. “We are excited to represent Delta Cargo and are confident in our ability to grow their presence and performance across Germany.”

With its extensive global network and innovative product offerings, Delta Cargo delivers world-class service on nearly 5,000 daily flights to approximately 300 destinations across six continents.

Commodities transported

The contract will focus on the shipment of high-value and strategic goods, including:

• Consolidated cargo

• High-tech products

• Pharmaceuticals

This agreement extends a longstanding collaboration between Thai Airways and ECS Group in several countries, and for the first time, brings Thai Airways’ cargo operations in Switzerland under the management of Globe Air Cargo Switzerland.

“This partnership with Thai Airways in Switzerland perfectly illustrates our expansion strategy and the trust placed in us by leading global airlines. It is a major step that reflects our ongoing commitment to delivering tailor-made cargo solutions for every market. We are proud to open this new chapter with Thai Airways and to reinforce our leadership in the Swiss market.” — Jean Ceccaldi, CEO, ECS Group.

perishables out of the Rungis International Market.”

FlyUs has agreed to use this extra capacity to move aerospace components for four leading manufacturers, as well as other general cargo shipments.

“This partnership strengthens our presence in a key European export market, connecting directly with strategic destinations across Asia and Oceania,” said Carlo de Haas, President and Chief Executive Officer, FlyUs.

“As we continue to grow our global footprint, adding daily widebody capacity from Paris enables us to better support high-value sectors.”

This is the first agreement between FlyUs and MASkargo, and marks a significant expansion of the GSSA’s services between Europe and Southeast Asia.

CHAMP Cargosystems and IAG Cargo partner in AI-driven document automation

IAG Cargo, the cargo division of International Airlines Group, has partnered with CHAMP Cargosystems to adopt CHAMP A2Z Scan, an AI-powered application that automates the conversions from paper to digital Air Waybills (AWBs) and other documents. The partnership follows a recent successful trial.

CHAMP A2Z Scan, a new service powered by CHAMP’s Cargospot-neo platform, is designed to help airlines and ground handling agents (GHAs) automate Air Waybill (AWB) data entry for consolidation with all downstream processes and systems.

The tool delivers significant time savings, streamlining processes, preventing delays, and driving efficiency across operations.

These efficiencies are unlocked by utilising Artificial Intelligence (AI) and Optical Character Recognition (OCR) technology, which enables the accurate extraction of data from paper Air Waybills, as well as allowing the system to learn from this data.

CHAMP and IAG Cargo collaborated to create a custom solution that supports customers transitioning from paper Air Waybills to digital Air Waybills. Through this integration,

IAG Cargo customers can access CHAMP A2Z Scan capabilities through the IAG Cargo portal using a Single Sign-On (SSO) login, ensuring a smooth user experience.

WiseTech Global completes strategic acquisition of e2open

WiseTech Global, developer of the CargoWise logistics execution platform, has completed its acquisition of U.S.-based supply chain software provider e2open for $3.30 per share in cash, equating to an enterprise value of $2.1 billion. The deal is fully debt-funded through a new syndicated debt facility.

WiseTech CEO Zubin Appoo described the acquisition as a “truly exciting opportunity” to expand the company’s reach across the global supply chain. “E2open brings valuable products, a strong customer base, and an extensive cloud-based network that enables global trade,” he said. “This significantly expands our total addressable market with minimal product overlap.”

Previously focused on logistics service providers, WiseTech now broadens its offerings to cover demand planning, supply, transportation, and logistics for importers, exporters, shippers, and manufacturers. Appoo said the move supports the company’s vision to become the “operating system for global trade and logistics,” by connecting all steps in the supply chain, from order to fulfilment.

The combined platform aims to digitise and streamline logistics processes across all transport modes and trade borders, replacing manual systems with digital workflows to boost efficiency and productivity.

Visa, AAHK and Shanghai Commercial Bank launch pilot to digitise supply chain finance

Visa has partnered with Airport Authority Hong Kong (AAHK) and Shanghai Commercial Bank to pilot a digital working capital solution for SME freight forwarders, successfully completing the first transaction at Hong Kong International Airport. The initiative targets co-loading payments— where freight forwarders pool shipments to optimise cost—by offering real-time, pre-authorised payments linked to verified cargo data.

Using commercial cards and AAHK’s HKIA Cargo Data Platform, the solution enhances payment speed, security, and transparency, addressing common issues such as delayed settlements, fraud risk, and manual reconciliation. It also helps SMEs better manage cash flow by extending buyer payment terms and accelerating seller collections.

Key features include:

• Alternative Data for Credit Assessment: Uses historical cargo and payment data for smarter lending decisions.

• Real-Time Shipment Verification: Confirms deliveries before releasing payments, reducing fraud and disputes.

• Extended Payment Terms: Buyers can defer payments up to 85 days; sellers receive funds in as few as 3 days.

Paulina Leong of Visa called the pilot a milestone in driving supply chain payment innovation. Irene Lau of AAHK said the initiative reinforces HKIA’s position as a global air cargo hub by enabling faster, more secure trade flows. Ryan Fung of Shanghai Commercial Bank highlighted the program’s

Appoo also acknowledged the teams from both companies, noting WiseTech’s experience in integrating more than 55 acquisitions to date.

e2open CEO Andrew Appel called the deal a “pivotal moment” in the company’s transformation, saying he is confident in the future under WiseTech’s leadership

role in supporting the Hong Kong Monetary Authority’s Commercial Data Interchange (CDI) initiative.

Freight forwarders involved, including Forward by Norman and NAF Logistics Group, praised the program for boosting cash flow, reducing receivable risks, and strengthening trust across the logistics ecosystem.

AAPA: Asia Pacific airlines demonstrate financial resilience in 2024

Preliminary financial performance figures released by the Association of Asia Pacific Airlines (AAPA) showed that Asia Pacific carriers achieved US$7.3 billion in combined net profits in 2024, supported by strong growth in passenger traffic and a marked recovery in cargo volumes. Nevertheless, the region’s carriers faced a challenging operating environment due to ongoing supply chain constraints and rising operating costs.

For the year, robust growth in business

and leisure travel, both within the region and globally, resulted in a 19.9% increase in systemwide passenger demand, in revenue passenger kilometre (RPK) terms. Meanwhile, a surge in e-commerce activity and disruptions to maritime shipping contributed to a solid 13.9% increase in international air cargo demand, as measured in freight tonne kilometres (FTK), following two consecutive years in decline.

Asia Pacific airlines recorded a 7.7% increase in operating revenue, reaching a combined

Singapore hosts inaugural ICAO Asia-Pacific Regional Training Symposium NEWS - ASSOCIATIONS

Singapore welcomed over 400 aviation leaders, training experts, industry partners, and youth delegates for the inaugural International Civil Aviation Organisation (ICAO) Asia Pacific Regional Training Symposium from 16 to 17 July 2025. Jointly organised by ICAO and the Civil Aviation Authority of Singapore (CAAS), the event aimed to boost aviation training cooperation

and capacity building in the region. The symposium was opened by Ms Sun Xueling, Singapore’s Senior Minister of State for Transport, and Mr Juan Carlos Salazar, ICAO Secretary General.

Themed “Enhancing Training Cooperation: Building Human Capital for the Sustainable Development of Civil Aviation,” the

total of US$213.9 billion in 2024, compared to US$198.6 billion in 2023. Aggregated passenger revenue rose by 8.8% to US$170.4 billion, while cargo revenue climbed by 10.3% to US$23.2 billion. Robust traffic growth more than offset the impact of a 9.2% decline in passenger yields to 8.0 US cents per RPK, and a 3.2% decline in air cargo yields to 32.7 US cents per FTK.

Combined operating expenses rose by 8.4% to US$199.8 billion for the year, due mainly to a 10.1% increase in non-fuel expenditure to US$138.9 billion. Persistent supply chain challenges, including shortages of spare parts, aircraft delivery delays and aircraft groundings due to engine issues, drove up maintenance and leasing costs. Inflationary pressures also contributed to higher staff expenditure and airport charges.

Fuel expenditure, the single largest cost item, rose by 4.8% to US$60.8 billion, in tandem with an increase in flights operated. The increase was partly mitigated by a 13.4% decline in jet fuel prices to an average of US$98.1 per barrel in 2024. The share of fuel expenditure as a percentage of total operating costs averaged 30.5%, down from 31.5% in 2023.

symposium served as a platform to align training with industry needs and explore technologies such as AI, virtual and augmented reality, and simulation to improve training effectiveness.

Singapore renewed the Singapore-ICAO Developing Countries Training Programme and launched the Asia Pacific Training Awards, offering 120 fellowships for civil aviation officials over the next three years.

Ten young professionals also received scholarship certificates under the Singapore-ICAO Next Generation of Aviation Professionals (NGAP) Scholarship Programme, which includes training at the Singapore Aviation Academy (SAA) and attachments with CAAS.

To inspire more youth, Singapore hosted the first Asia Pacific Youth for Aviation Programme, engaging 36 participants aged 19–28 from 19 states in learning journeys and dialogues with aviation leaders.

Further reinforcing its commitment, Singapore and ICAO signed an MoU on the DGCA Programme on Aviation Security, to be delivered during the ICAO Assembly in Montreal later this year.

Lucas Nisi Alcântara named Head of Product

Management at Jettainer

Jettainer has appointed Lucas Nisi Alcântara to lead its newly established Product Management division. In this role, he will be responsible for the development and strategic enhancement of the company’s product portfolio. Working closely with Jettainer’s IT, engineering, sales and marketing teams, Nisi Alcântara will focus on optimising the existing ULD solutions portfolio and introducing new, value-added offerings.

His main task is the development of innovative products that harness the power of digitalisation, emerging technologies, and artificial intelligence. These advancements aim to meet the evolving needs of customers

and deliver measurable added value to both current and prospective clients.

Alcantara holds a master’s degree in customercentric marketing and brings a wealth of experience in product development and innovation. Before joining Jettainer, he worked for over ten years at the LSG Group, among others as Senior Manager Product Development Latin America and most recently as Director of New Business Development. He speaks six languages – English, German, Spanish, Portuguese, French and Italian.

“New products and product enhancements are the key to new solutions in a market

Aerion unveils new cargo strategy, welcomes Ismail Durmaz

Aerion made a strong impression at ACE Munich, establishing itself as the strategic think tank for airlines seeking to transform and elevate their cargo business. The enthusiasm from industry leaders and the first partnerships

already in discussion confirm the relevance of Aerion’s vision—combining strategic advisory, modular expertise, and immediate operational impact.

What sets Aerion apart is its ability to deliver modular, customisable, and fully integrated solutions across the entire logistics chain: Commercial, Tech, Operations, and Support. Airlines gain access to strategic insight, digital acceleration, operational excellence, and ancillary services integration—resources that are rarely accessible in such a concentrated and immediately operational form. This enables clients to build bespoke strategies and accelerate transformation, without the burden of major in-house investments.

Aerion also fosters strategic collaborations and investment opportunities—co-creating, co-

characterised by rapid digital transformation, technological innovation, and volatile demands,” says Dr. Jan-Wilhelm Breithaupt, CEO of Jettainer. “With his customercentric mindset and focus on efficiency and sustainability, Lucas Alcantara will play an important role in shaping our innovation roadmap and working with our global team to bring new, valuable product offers to market.”

investing, or supporting initiatives that reflect its long-term vision for transforming air cargo.

To further strengthen this momentum and support Aerion’s ambitious growth, the group is enhancing its leadership team with proven industry expertise. As part of this strategic evolution, Aerion is proud to announce the appointment of Ismail Durmaz as Partner Corporate & Business Affairs. Ismail will work in close collaboration with Adrien Thominet, Chairman & Founder, and will play a key role in aligning Aerion’s vision with its strategic partnerships and operational execution.

The group will soon also unveil its Advisory Board, bringing together leading experts from cargo, logistics, tech, and innovation. This board will challenge Aerion’s vision, provide industry foresight, and offer direct support to clients, ensuring the group’s solutions remain at the forefront of market needs.

DHL Global Forwarding announces strategic leadership appointments in Asia Pacific

DHL Global Forwarding has announced three senior leadership appointments in Asia Pacific following the upcoming retirement of Bruno Selmoni, Vice President and Head of Road Freight and Multimodal. All appointments take effect 1 August 2025.

Christopher Lim, currently Managing Director for Singapore, Malaysia, and Brunei, will succeed Selmoni as Vice President and Head of Road Freight and Multimodal, based in Singapore and reporting to Niki Frank, CEO, DHL Global Forwarding Asia Pacific. Lim joined DHL in 2004 and has held leadership roles in Hong Kong, Malaysia, and Singapore.

Replacing Lim, Praveen Gregory, Senior Vice President, Ocean Freight, Asia Pacific, will become Managing Director for Singapore,

Malaysia, and Brunei. Gregory, who joined DHL in 2008 from Maersk, has worked in Dubai, Germany, and Hong Kong in roles spanning market intelligence, product development, and account management before assuming his current role in 2023.

Succeeding Gregory, Bjoern Schoon, Vice President, Global Business Development for Order Management Solutions and Ocean Contract Management, will be appointed Senior Vice President, Ocean Freight, Asia Pacific. With nearly 30 years in logistics, Schoon previously held senior positions at Kuehne+Nagel, including Managing Director for Belgium and Luxembourg, and for Thailand, Cambodia, and Myanmar, as well as leadership roles in Singapore, Malaysia, and Hong Kong.

(From L-R) CHRISTOPHER LIM, PRAVEEN GREGORY, BJOERN SCHOON

“These appointments reflect our commitment to developing talent from within and driving our Strategy 2030 ambitions,” said Frank. “Christopher, Praveen, and Bjoern each bring the expertise, market insight, and energy to accelerate growth and innovation for our customers.”

WestJet names Amanda Ierfino as Vice President, Sales & Cargo

WestJet announced an important leadership update in support of its long-term strategy to grow the business, create new opportunities and continue to deliver exceptional service.

Effective June 1, 2025, Amanda Ierfino took on the role of Vice-President, Sales & Cargo.

Amanda has been a key driver in the development and execution of WestJet’s corporate and agency sales strategy, leveraging the airline’s strong presence in Calgary and building valuable partnerships across the industry. In her expanded role, Amanda continues to lead the Sales team while also taking on leadership of WestJet’s Cargo operations.

WiseTech Global appoints Zubin Appoo as CEO

WiseTech Global Ltd has appointed Zubin Appoo as permanent Chief Executive Officer, effective immediately, following an internal and external search. He succeeds Andrew Cartledge, Interim CEO since October 2024 and CFO since 2015, who will retire at the end of 2025.

Zubin, who played a key role in WiseTech’s growth between 2004 and 2018, brings over 20 years’ experience in technology leadership, product development, and strategic growth. Since 2018, he has held senior roles at InLoop, Flexischools, HICAPS (an NAB business), and Find a Carer, before rejoining WiseTech as Chief of Staff.

Lead Independent Director Andrew Harrison said Zubin’s software and product background, combined with his knowledge of WiseTech’s markets and culture, matched shareholder priorities identified in the Board’s investor engagement survey. “We sought a leader who could seamlessly partner with our Co-Founder and Executive Chair, while also operating independently and decisively as CEO. With his return, we are confident in our leadership’s ability to drive long-term value.”

Co-Founder and Executive Chair Richard White called Zubin “uniquely qualified” to lead WiseTech into its next growth phase, citing his deep understanding of the company, industry, and culture, and his work with teams,

IAG Cargo appoints Director of London Operations

The cargo division of International Airlines Group (IAG), IAG Cargo, has appointed Josh Lane as Director of London Operations. This position reflects the strategic importance of London Heathrow, which serves as IAG

Cargo’s global headquarters and busiest hub, whilst reinforcing the company’s commitment to delivering a more efficient and customerfocused operation.

With a strong background in operational leadership across multiple industries, Josh most recently served as Head of Warehouse at IAG Cargo. In that role, he played a central part in the launch and operational management of New Premia, IAG Cargo’s state-of-the-art handling facility at Heathrow, which opened in 2023. Purpose-built to support high-priority products such as pharmaceuticals, New Premia has enhanced speed, reliability, and capacity, becoming a benchmark for premium service across the network.

As Director of London Operations, Josh will

“Our partnerships have always been an essential part of WestJet’s success,” said Amanda Ierfino, Vice-President, Sales & Cargo. “Both our Sales and Cargo teams are united by a strong commitment to supporting our valued partners, and that focus will remain at the core of everything we do. I’m excited to lead this next chapter with an emphasis on partnership, new opportunities and shared growth.”

With the planned transition away from dedicated freighter operations taking place later this year, the Cargo team will shift its focus to maximising the potential of belly cargo services. Bringing Sales and Cargo together under Amanda’s leadership will create a more unified approach to WestJet’s B2B strategy, reinforcing the airline’s commitment to commercial excellence, operational efficiency and a strong focus on partnerships.

customers, and investors to drive innovation and efficiencies.

Zubin said he was honoured to take the role, noting his long history with WiseTech as both leader and shareholder, and his commitment to advancing the vision of becoming “the operating system for global trade and logistics.”

oversee the company’s end-to-end cargo activity at London Heathrow, focusing on improving process efficiency, embedding new technologies, including the use of AI to support faster, data-led decision-making, and driving service improvements across all areas of the operation.

His appointment supports IAG Cargo’s ongoing commitment to operational excellence and to delivering a consistently high-quality service that customers can depend on at every stage.

IAG Cargo’s expansive network spans six continents, supporting global trade through its key hubs in London, Madrid, and Dublin. The business offers a wide range of specialist products and services tailored to meet the needs of customers around the world, including solutions for pharmaceuticals, perishables, live animals, high-value goods, and express cargo

Menzies Aviation appoints Lawrence Tse as Head of E-commerce

Menzies Aviation has named Lawrence Tse as its first-ever Head of E-commerce, marking a strategic move to strengthen its position in the global e-commerce cargo market.

An experienced leader in e-commerce and air cargo, Lawrence has held senior roles at major logistics firms, most recently at CEVA Logistics, where he led business development and managed global key accounts in the e-commerce division.

In his new role, Lawrence will develop and implement a joint e-commerce strategy for Menzies Aviation and Air Menzies International (AMI), aimed at positioning the group as a leading provider of e-commerce cargo solutions worldwide. The initiative will focus on

driving growth and delivering enhanced value for customers in a rapidly evolving market.

“We’re delighted to welcome Lawrence to the team,” said Beau Paine, Executive Vice President Cargo, Menzies Aviation. “His expertise in e-commerce and air cargo, and his track record leading strategic initiatives, make him an ideal fit. This new role reflects our commitment to scaling e-commerce capabilities across the Menzies network.”

Lawrence said he was excited to join Menzies at a “transformative time” for cargo and e-commerce. “The opportunity to shape and drive a global e-commerce strategy across both Menzies Aviation and Air Menzies International is one I’m excited to take on. I look forward

to delivering customer-centric solutions that unlock new growth.”

Kerry Holder announced as new Chief Financial Officer at Air Charter Service

Air Charter Service has appointed the highly experienced Kerry Holder to the position of Chief Financial Officer, taking over the position from Stewart Pitt, who has held the role for 19 years, as he moves to a non-executive director position.

Chris Leach, Chairman and Founder of ACS, said of the appointment: “We’re delighted to be welcoming Kerry to Air Charter Service and to the board of directors. She brings with her almost 30 years’ experience in finance, starting her career at KPMG in 1997 and as Finance Director at large companies with similar complexities in her two most recent roles. She starts as our CFO on August 1st, the midway point of our financial year.

“I’d like to thank Stewart Pitt, who has done an incredible job as our CFO, and has been instrumental in ACS’s transformation from four offices when he joined in 2006, to now 37 across the world. We’re delighted that Stewart will still be involved with us, in the capacity of non-executive director.”

Kerry Holder added, “I’m very excited to be taking over this role from Stewart in what is such a fascinating and complex group. ACS is unique in its field, with large volumes of business going through its global network across 18 countries. ACS is in a strong financial position, and I look forward to continuing the incredible work that Stewart achieved during his tenure.”

dnata announces senior leadership appointments in APAC, MEA and UK

dnata has announced two key senior appointments as it continues to strengthen its global airport operations.

Alex Doisneau has been named Regional Chief Executive Officer for Airport Operations in the Asia Pacific (APAC) and Middle East & Africa (MEA) regions, effective 1 August 2025.

In her new role, Alex will oversee dnata’s ground handling and cargo businesses in Australia, Singapore, the Philippines, Pakistan, Iraq and Zanzibar (Tanzania). She will lead a team of nearly 8,000 employees, who collectively handle over 110,000 aircraft turns and approximately 800,000 tonnes of cargo each year across 23 airports.

Alex brings nearly three decades of experience in aviation and ground handling to the role. She joined dnata in 2012 as General Manager of UK

Cargo Operations and was later promoted to Managing Director of dnata Airport Operations UK in 2020.

Alex will report to Clive Sauvé-Hopkins, CEO – Airport Operations at dnata, and will be relocating to Dubai for her new role.

With Alex stepping into the regional role, James Butler has been appointed Managing Director of dnata Airport Operations UK. In his new role, James will lead dnata’s ground handling and cargo business spanning six airports across the UK.

James joined dnata in 2018 and has served as Finance Director since 2020, overseeing financial strategy, business planning, and operations. His prior roles at Menzies Aviation and Flybe have equipped him with a deep understanding of the aviation and logistics sectors.

C-SUITE - CHANGI AIRPORT

How Changi Airport is shaping the future of air cargo

As global supply chains evolve amid shifting economic landscapes and growing demand across Asia, Singapore’s Changi Airport stands as a beacon of innovation and resilience in air cargo. In 2024, the airport handled close to 2 million tonnes of freight—a 15 percent year-on-year increase, thus reinforcing its role as a vital gateway connecting Southeast Asia to the world’s fastest-growing manufacturing and logistics markets.

Spearheading this transformation is Lim Ching Kiat, Executive Vice President for Air Hub & Cargo Development at Changi Airport Group (CAG). Under his leadership, Changi is not only expanding capacity but fundamentally future-proofing its cargo ecosystem. By integrating ambitious infrastructure development, cuttingedge digital solutions, and sector-specific partnerships, Lim and his team are positioning Changi to meet the complex demands of tomorrow’s global trade landscape.

“The Changi air cargo hub has remained focused on the fundamentals of building a well-connected hub, strengthening operational excellence, and serving customer needs to enhance our value proposition and establish new competitive advantages,” Lim says.

Planning for the next phase

A key part of Changi’s long-term vision is its upcoming Terminal 5, part of the expansive Changi East Development. Slated to open in the mid-2030s, the new terminal will be seamlessly connected to the airport’s existing facilities, enabling Changi to function as a single, integrated air hub. Also in the pipeline is the Changi East Industrial Zone (CEIZ), which will serve growing needs for airfreight, express, and MRO (maintenance, repair, and overhaul) services.

When complete, these developments are expected to increase Changi’s cargo handling capacity from 3 million to 5.4 million tonnes per annum, reinforcing its ability to support long-term growth across the Asia Pacific. According to the Airports Council International, Asia Pacific will be among the fastest-growing air travel markets in the next two decades. The International Monetary Fund (IMF) projects 4% YoY GDP growth for Southeast Asia— outpacing global averages—and Changi is poised to meet the corresponding rise in both passenger and cargo demand.

The Changi East Development is also designed as an airport of the future, with a strong focus on automation and robotics. Changi plans to implement Next Generation Integrated Operations for airport-wide

management, powered by intelligent systems and data. Trials for autonomous mobility are also in the works, including applications for the transfer of baggage, passengers, and cargo.

“With land intensification, operational excellence, sustainability, and process innovation as the core planning parameters, CEIZ will better serve airfreight, air express and MRO activities at Changi Airport,” says Lim.

In line with this transformation, the Changi Airfreight Centre will be remodelled and supported by new infrastructure, including the Airport Logistics Park of Singapore (ALPS 2), announced in late 2024 to expand capacity beyond the original ALPS.

Connecting cargo with digital infrastructure

While infrastructure provides the backbone of Changi’s growth, digitalisation has become the connective tissue driving performance and innovation. In 2020, CAG launched the Changi Air Cargo Community System, focusing on practical use cases that solve operational pain points. One such initiative is the Truck Dock Slot Booking (TDSB) system, which reduces landside congestion and dwell times.

“Today, based on early results, 90 percent of export cargo is now cleared via TDSB, reducing the waiting time of drivers by up to 30 percent for those who arrived on booked slots,” Lim notes.

Changi plans to extend this system to import cargo collection, with the goal of transforming traditional landside processes end-to-end. Government partners have embraced the shift: Singapore’s Immigration & Checkpoints Authority (ICA) now enables 95 percent of import cargo vehicles to be cleared digitally through its paperless system.

A global standard in pharma logistics

Pharmaceutical cargo has emerged as one of the fastest-growing segments in Changi’s airfreight portfolio. Through its Pharma@Changi initiative—Asia Pacific’s largest community of CEIV Pharma-certified stakeholders—the airport continues to strengthen pharma handling standards across the full value chain.

“We continue to maintain Changi’s status as the first and largest community of CEIV Pharma certified companies in Asia Pacific,” Lim highlights.

Changi is also a co-founder of Pharma. Aero, a global platform that connects pharma shippers and CEIV-certified airport communities. As part of this collaboration, CAG co-led the Green Air Pharma Logistics (GAPL) project, which developed a Lane Sustainability Readiness Index (LSRI) to help pharmaceutical manufacturers and forwarders integrate sustainability into freight procurement and lane assessment.

A greener cargo future

Sustainability is another cornerstone of Changi’s future-ready cargo blueprint. The airport is targeting a 20% reduction in Scope 1 and 2 emissions by 2030 and aims to reach net zero by 2050.

Efforts are already underway, including the installation of a large-scale solar photovoltaic system on terminal rooftops— including the Cargo Agent Buildings— expected to generate enough energy to offset up to 19,000 tonnes of carbon emissions annually.

On the ground, CAG has made significant strides in electrifying its airside operations, with over 100 EV charging points already in place to support an all-electric baggage tractor fleet. From 2025, all new airside light vehicles, tractors, and forklifts will

C-SUITE - CHANGI AIRPORT

be required to be electric-powered, with a target for all airside vehicles to run on cleaner energy by 2040. For vehicles without viable electric alternatives, renewable diesel trials are ongoing. Plans are also in motion to expand the airport’s charging network to over 300 points, including upgrades to the Changi Airfreight Centre to support broader EV adoption.

From 2026, all departing flights from Singapore will be required to use Sustainable Aviation Fuel (SAF), starting with a 1% blend. CAG is working closely with the Singapore government and airline partners to encourage broader adoption of SAF in the years ahead.

Integrated by land, sea, and sky

Changi’s strategic location—alongside one of the world’s busiest container ports— positions it well for multimodal logistics.

In collaboration with PSA Singapore, the airport is enabling smoother cargo transfers between air and sea, supported by modern infrastructure and close proximity between terminals.

“Intermodal transport has emerged as an alternative and risk mitigation transportation strategy,” says Lim, adding that it helps businesses “overcome geographical challenges, enable cost efficiencies in transporting products to new markets while securing supply chain resilience.”

Building a future-ready workforce

Beyond infrastructure and systems, Lim emphasises the importance of preparing Changi’s people for the future. CAG is actively investing in upskilling across three core areas: Innovation, Data and Digital, and Leadership.

To support this, the airport has established in-house Centres of Excellence that offer workshops on topics such as AI, data analytics, and robotic process automation. CAG also empowers employees and managers to build adaptive leadership skills and decision-making under uncertainty.

“These skills help employees build an optimal mindset and prepare them to be ready for the future of work,” Lim adds.

The long view

Looking ahead, CAG’s strategy hinges on sustaining Changi’s position along major trade lanes and adapting to a logistics environment marked by growth, competition, and uncertainty. With the right mix of infrastructure, digital systems, sustainability frameworks, and collaborative partnerships, Changi Airport is preparing not just for the next wave—but for the long haul.

COVER STORY - DHL EXPRESS

Building the network of the future: DHL Express’s infrastructure, digital, and sustainability drive in the Asia Pacific

DHL Express is steering confidently toward growth in an evolving global trade landscape, guided by its recently launched Strategy 2030. As Ken Lee, CEO for Asia Pacific, DHL Express, puts it, this marks the “first full year” of an ambitious plan centred on leveraging core strengths — a vast, resilient network, deep sector expertise, and a committed workforce — while investing proactively in infrastructure, digitalisation, and sustainability to seize opportunities across high-growth sectors.

“Across the Group, we have been extremely focused on strengthening our capabilities, enhancing competencies, and training our people to elevate service quality and deepen support in markets and sectors growing faster than the global GDP,” Lee explains. Strategy 2030 highlights five key growth areas: geographic tailwinds, life sciences and healthcare, new energy, e-commerce, and digital sales. It also introduces a new “fourth bottom line” — becoming the green logistics provider of choice — underscoring DHL’s commitment to lead in low-carbon logistics.

From expanded air hubs in Hong Kong, Singapore, and Kuala Lumpur to the modernisation of the Air Hong Kong fleet, DHL’s infrastructure investments are designed to enhance resilience, boost capacity, and provide seamless connectivity across its global network. These physical upgrades are complemented by digital innovations, robotics, automation, and strategic partnerships to scale Sustainable

Aviation Fuel (SAF) usage and develop carbon-neutral facilities — efforts that helped DHL earn the first-ever Sustainability Advocate of the Year award at the 2024 Payload Asia Awards.

Resilience in a dynamic global trade environment

Global trade continues to navigate a mix of shifting supply chain patterns, geopolitical tensions, and economic uncertainty. Yet DHL maintains what Lee calls a “strong position as a logistics leader and trade enabler,” backed by three core strengths: its end-to-end portfolio spanning air, road, and ocean; its presence in over 220 countries and territories; and an experienced, dedicated workforce.

“There is a lot of uncertainty in the current trade climate, but we have undergone even more challenging times and dealt with them before,” says Lee. “What makes us different is that we have always been agile and flexible in the way we operate so that we can swiftly adapt and respond to shifting customer demands and trade regulations.”

This resilience underpins DHL’s ability to make bold, forward-looking infrastructure investments across the region.

Expanding hubs to bolster connectivity and capacity

A critical part of DHL’s role as a trade facilitator is helping customers expand internationally. This requires a network of

hubs and gateways located at key airports, supported by service centres and advanced ground facilities. In recent years, DHL has consistently invested ahead of demand to prepare for rising shipment volumes.

The Central Asia Hub in Hong Kong saw its second expansion in 2023 to meet growing intercontinental and intra-Asia shipment demand. In Southeast Asia, DHL opened the expanded Kuala Lumpur gateway and upgraded its South Asia Hub in Singapore, both designed to accommodate anticipated growth from e-commerce and the region’s

increasing importance as a global trading partner.

Earlier this year, DHL added a new automated service centre at Bangalore’s Kempegowda International Airport, boosting operational efficiency in one of India’s busiest cargo gateways. Beyond express facilities, DHL Supply Chain launched a €10 million pharma hub in Singapore to serve surging demand in healthcare logistics, offering storage, order fulfilment, and last-mile delivery of life-saving medicines.

Fleet modernisation is also part of DHL’s infrastructure strategy. The Air Hong Kongoperated fleet has been upgraded with 14 new A330 freighters, retiring the older A300-600 aircraft. “Increasingly, companies are mandating their suppliers to diversify their sourcing options to minimise risks to their operations in the event of potential disruptions,” Lee notes. “This is where we come in to lend our expertise to customers, who rely on us daily to move their shipments securely and on time.”

Driving operational excellence and customer flexibility

Physical infrastructure alone does not define DHL’s success. The company is deeply embedding cutting-edge digital technologies throughout its operations to streamline workflows, enhance service quality, and foster a safer, more efficient working environment.

In warehouses, AI-based pick routing tools

and “plug & play” robotics platforms reduce travel distances for staff and accelerate robot integration. Automated guided vehicles now transport shipments and cargo pallets safely, improving productivity while sparing employees from strenuous tasks.

DHL has also introduced On-Demand Delivery (ODD), giving customers the flexibility to reschedule contactless deliveries at their convenience. “This optimises both our operational and cost efficiencies,” says Lee, “and at the same time, we also improve our customers’ experience by offering greater flexibility in shipping options.”

Internally, DHL has been modernising its sales and customer service systems, replacing legacy platforms with advanced tools. These upgrades enable staff to track and analyse customer feedback in real time, helping the company respond more effectively to market and customer demands. “We recognised early that digitalisation is not just a tool but a strategic enabler that reshapes how we operate, serve customers, and innovate,” Lee says.

Green logistics of choice: Accelerating decarbonisation and industry leadership

DHL Express’ recognition as the first-ever Sustainability Advocate of the Year at the 2024 Payload Asia Awards underscores its commitment to embedding sustainability at the heart of its business. With a clear target of net-zero greenhouse gas emissions by 2050, DHL is advancing initiatives that include fleet electrification, carbon-neutral

building design, and the scaling of SAF adoption.

This year, DHL signed SAF supply agreements with Cosmo Oil Marketing and Neste, sourcing Japan-produced and Singaporeproduced SAF for flights departing those countries. These partnerships add to earlier SAF deals with bp, Neste, and World Energy. In July 2025, DHL Express signed a landmark agreement with the Cathay Group to coinvest in and promote SAF production in Asia, a move aimed at accelerating regional availability and uptake of sustainable fuels. Lee notes that DHL Express achieved a 3.5% SAF blending ratio in its aircraft in 2024, placing it among the industry’s leading SAF users.

However, scaling SAF is not without challenges. “Supply has not reached economies of scale,” Lee explains. “That’s why we are investing in SAF and other areas that can help make the biggest reduction in GHG emissions.” DHL is also working to electrify two-thirds of its pickup and delivery fleet by 2030, but progress is limited in some markets by the lack of mature charging infrastructure.

Lee emphasises that decarbonising logistics requires collective action: “We alone cannot drive the transformation to low-carbon logistics projects. That is why we are making advanced efforts to work with partners to promote and encourage participation across the supply chain, right through to the consumer.”

COVER STORY - DHL EXPRESS

Future growth in high-opportunity sectors

Looking ahead, DHL is targeting 20 markets worldwide with strong geographic and economic tailwinds, two-thirds of which are in Asia. These markets are expected to benefit from rising domestic and foreign investment, reshoring, and nearshoring strategies.

Life sciences and healthcare logistics remain a top priority, with DHL Group expanding its Health Logistics division and strengthening its pharma capabilities through acquisitions

such as CRYOPDP. The global biopharma, cell & gene therapy, and clinical trials market is forecast to grow at more than 10% annually through 2030 — well above global GDP growth.

In the new energy space, DHL is developing end-to-end logistics solutions across eight segments, from wind and solar to hydrogen and alternative fuels. E-commerce growth also shows no signs of slowing, especially in emerging markets where social mediadriven shopping is surging. “With more SMEs also turning to e-commerce to engage more customer segments, we continue to place

resources to capture these opportunities,” Lee says.

The people behind the transformation

For Lee, DHL’s ability to execute its ambitious plans depends on its people. “To drive any initiative successfully requires long-term commitment from employees across the Group,” he says. Leadership must be collaborative rather than siloed, while employees need the skills and motivation to carry out strategies effectively.

Training programmes such as the Certified International Specialist (CIS) and First Choice initiatives ensure that staff are aligned with DHL’s culture and equipped with tools for continuous improvement. Regular performance reviews and feedback further reinforce execution discipline.

Lee also believes in empowering employees to take ownership of change. “Change can be driven by anyone and does not need to be led by the management,” he says. “Managers can encourage team members to contribute ideas and solutions, thereby creating a sense of ownership over the initiatives.”

Shaping the future of logistics

Beyond its network, DHL engages with partners, regulators, and governments to strengthen the logistics ecosystem. Lee sees value in public forums, workshops, and seminars to identify sector challenges and encourage collaboration. “For example, this is crucial to making SAF available to customers on a long-term and predictable basis, and we need local governments’ support to help create a regulatory framework to drive concrete action,” he says.

Despite global uncertainties, Lee remains confident: “Globalisation is too big to fail, and everyone will eventually benefit from it. What sets us apart lies in the strength of our group and the family of DHL divisions present in many markets worldwide. We have strong local knowledge and global expertise that can help companies — small and large — navigate the changing business environment.

FEATURE - HONG KONG INTERNATIONAL AIRPORT

HKIA accelerates cargo growth through innovation and expansion

Hong Kong International Airport (HKIA) reaffirms its position as a leading global cargo hub with a combination of infrastructure expansion, digital innovation, and a long-term vision aligned with evolving regional trade dynamics. In the first half of 2025, HKIA recorded a 1.9% year-on-year increase in cargo volume to 2.4 million tonnes, contributing to a 7.8% growth in throughput over the past 12 months, reaching 4.98 million tonnes. This builds on a strong performance in 2024, during which HKIA was named the world’s busiest cargo airport for the 14th time since 2010.

Recognised as Cargo Airport of the Year – Asia Pacific and, together with Global Logistics System Co Ltd, as Air Cargo Technology Provider of the Year at the 2024 Payload Asia Awards, HKIA is setting new benchmarks in operational excellence and cargo innovation.

Unleashing the potential of 3RS

The commissioning of the Three-Runway System (3RS) in November 2024 marked a pivotal milestone in HKIA’s development. With expanded capacity, the airport is now equipped to handle up to 10 million tonnes of cargo annually and 120 million passengers in the future. This positions HKIA to better serve the growing demand from international trade and cross-border e-commerce.

“Despite the geopolitical uncertainties that are impacting international trade and reshaping the global supply chain, we

maintain a cautiously optimistic outlook on the long-term development of air cargo as we see new opportunities not only in emerging markets like the Middle East, but also in the fast-developing world of crossborder e-commerce,” says Cissy Chan, Executive Director, Commercial, Airport Authority Hong Kong.

Chan adds that the airport continues to identify growth opportunities and expand into emerging markets, enhancing cargo handling capacity, and working closely with industry stakeholders to effectively navigate shifting market dynamics.

Digital transformation at the core

At the heart of HKIA’s innovation roadmap is the HKIA Cargo Data Platform, a digital ecosystem launched in 2021 to support seamless cargo operations through the integration of smart technologies and stakeholders. The platform is also compatible with the International Air Transport Association’s (IATA) ONE Record standard, allowing for streamlined communication and data exchange among air cargo supply chain partners.

“Leveraging the latest smart technologies, such as blockchain, smart contracts, artificial intelligence and IoT, we developed a community-based digital platform, the HKIA Cargo Data Platform,” Chan says. “It provides a synchronised, neutral and trusted network for the Hong Kong air cargo industry that connects key stakeholders including cargo terminal operators, freight

forwarders, truckers, warehouse operators and regulators, thus enhancing cargo handling efficiency and enabling secure, paperless operations with improved visibility across the cargo journey.”

The platform’s Import Module, a first-of-itskind innovation, enables local forwarders to complete the entire import cargo collection process digitally, with functions like e-payment, e-queue, e-stamp, and e-pouch.

In July 2025, HKIA officially launched HKIA Cargo Connect, the world’s first airportled digital initiative to facilitate airline partnerships. The platform provides intelligent matchmaking based on flight schedules, aircraft types, and transhipment lead times, addressing inefficiencies in manual interline coordination.

HKIA has also made significant progress in autonomous and AI-powered technologies. Its apron is supported by the IoT-augmented Digital Apron and Tower Management System, integrating real-time video, flight and surveillance data to enhance situational awareness. Meanwhile, over 70 autonomous electric vehicles, including patrol cars, buses and tractors, support airside logistics with more than 2.3 million kilometres already logged.

FEATURE - HONG KONG INTERNATIONAL AIRPORT

Building for e-commerce growth

HKIA has forged key partnerships to strengthen its position as a regional e-commerce hub. One of the key developments is the Cainiao Smart Gateway, which opened in 2023. Developed by a joint venture led by Cainiao Network, the logistics arm of Alibaba Group, the facility spans 4.1 million square feet and is poised to become Hong Kong’s third-largest warehouse. Equipped with advanced robotics, the facility serves as Alibaba’s flagship smart hub in Asia.

A new Transit Mail Centre is set to open in late 2025 to support the growing volume of e-commerce parcels from Mainland China. In parallel, UPS has begun developing its new integrator hub at HKIA, scheduled for completion in 2028.

Among HKIA’s most strategically important developments is the Dongguan Logistics Park, a key project that reinforces the airport’s role as a logistics gateway for the Greater Bay Area (GBA). The initiative supports HKIA’s position as a double gateway between the GBA and the world, handling about 70% of the region’s international cargo. Through an innovative sea-air intermodal transhipment model, HKIA has extended its efficient and reliable freight services upstream into Dongguan. Security screening, palletisation, and cargo acceptance are completed at the logistics park, allowing shipments to be transferred by designated vessels directly to HKIA’s restricted area—eliminating the need for repeated checks upon arrival. The model also works in reverse for inbound cargo bound for Mainland China.

A pilot scheme has been running smoothly since 2023, with total cargo value handled exceeding RMB 30 billion. Construction of the permanent facility is underway, with the first phase set to launch in the first half of 2027. To further enhance cargo handling efficiency and security, the facility

will incorporate digitalised and automated systems, including autonomous guided vehicles, customised containers, and other advanced infrastructure. Once fully operational, the arrangement is expected to reduce processing time by one-third and cut costs by 50 percent.

In response to rising demand for perishable goods, HKIA also launched the Air-Land Fresh Lane in April 2025. This dedicated service transports fresh and live products from overseas into the GBA using truck transfers via the Hong Kong-Zhuhai-Macau Bridge.

Commitment to sustainability

HKIA has pledged to achieve Net Zero Carbon by 2050, with a mid-term target of a 55 percent absolute emissions reduction by 2035 from a 2018 baseline. The airport has introduced multiple green initiatives, including the electrification of airside vehicles, the introduction of renewable diesel for ground handling, and a green airport design strategy for future developments.

“In 2024, AAHK jointly launched the Renewable Diesel Pilot Project with Hong Kong Air Cargo Terminals Limited and Shell Hong Kong Limited, making HKIA the first

airport in Asia to adopt renewable diesel for ground services equipment. Compared to petroleum diesel, this renewable alternative fuel can reduce greenhouse gas emissions by 87%,” says Chan.

HKIA is also preparing the groundwork for sustainable aviation fuel (SAF) adoption. Its two aviation fuel facilities have been certified under the International Civil Aviation Organisation (ICAO)’s CORSIA framework, ensuring SAF traceability throughout the supply chain.

Looking ahead

From physical expansion and smart cargo systems to green operations and intermodal connectivity, HKIA is demonstrating how a future-ready cargo hub can lead with innovation and purpose. With the full operation of the 3RS and a solid pipeline of projects, the airport is well-positioned to shape the next chapter of air cargo in the Greater Bay Area and across the Asia Pacific.

CISSY CHAN Executive Director, Commercial, Airport Authority Hong Kong

Standardising air cargo quality through data and collaboration with Cargo iQ

Air cargo hubs operate in a fast-paced, complex environment where quality management is crucial—but not always straightforward. In this Q&A, Marie Seco-Köppen, Executive Director of Cargo iQ, explains how the coalition of air cargo stakeholders is working to bring consistency to how quality is measured across hubs, gateways, and regional airports. While specific examples are often confidential, the approach is clear: rely on consistent performance metrics and embrace digital tools, and foster collaboration, shared accountability, and transparency to strengthen operations.

Payload Asia (PA): How does Cargo iQ define quality when it comes to cargo hubs, and why is it important to align this with industry standards?

Marie Seco-Köppen (MSK): The Cargo iQ members have already defined performance management metrics that include all kinds of locations, including hubs, gateways or regular airports. For the end customer, it doesn’t matter whether cargo transits through a hub, gateway, or regular airport — performance is measured the same way across all locations.

PA: Can you share examples of how investments in physical or digital infrastructure have directly impacted quality and efficiency at cargo hubs?

MSK: Unfortunately, we cannot share examples; we can confirm that adjusting cargo flows and using new tools and equipment, such as handheld devices and automatic scanning machines, does improve the quality of the data and the timeliness of cargo.

PA: Can you share recent best practices or case studies where standardisation has measurably improved performance at cargo hubs or ground handling sites?

MSK: It’s a crucial element to pace efficiency gains and work on our industry’s maturity: standardisation supports and allows us to rapidly scale an initiative and achieve interoperability faster.

The introduction of the Freight into Warehouse (FIW) milestone has notably elevated the conversations around SLA performance as agreed between GHA and Airlines. As presented by one of the Cargo iQ Members who implemented the milestone with high scrutiny, the process step can vary by location and cargo type, but it supports data logging and enables targeted improvements.

PA: How do Cargo iQ’s quality metrics help identify gaps or inefficiencies at the hub level, and how are stakeholders expected to act on these insights?

MSK: Cargo iQ has a set of KPIs which have been agreed upon by the members, who can

use these KPIs to measure various aspects of cargo transportation. This includes lead-times, SLA adherence, exception identification, data availability, and real-time data timeliness — all of which are crucial to creating and improving a representative view of performance.

PA: How does Cargo iQ foster collaboration between ground handlers, airlines, and airports to improve overall cargo quality? Can you share any recent initiatives or success stories?

MSK: Each initiative is a joint initiative that collects the points of view of the different stakeholders, and usually, we start or end with the Master Operating Plan. In the membership, we work on the principle that each party needs to be able to play to its strengths and measure performance, looking at data through different lenses, whilst also maintaining a clear view of the end customer’s perspective.

The development of the new FWB metrics is a great example. In the tiers program, we have agreed that FWB availability will be measured by all parties, and this can then be used to hold each other accountable. The focus here is not to place blame but instead to work together to solve problems. Ultimately, each member is working towards the same goal: for the shipper to have the best possible service.

PA: What are some of the challenges when it comes to implementing standardisation at scale across diverse airport environments, particularly in fast-growing regions like the Asia Pacific?

MSK: Investment, and not only in technology, but also in process improvement, rethinking processes, addressing workarounds and isolated solutions, and investing in training. There’s a certain level of upskilling required to move our industry from a hero-effect operation to a continuous improvement mindset, which is disciplined and a welloiled, people-powered machine.

PA: As automation and digital tools become more common at hubs, how is Cargo iQ adapting its standards or guidance to reflect this shift?

MSK: We very recently launched our rollout plan to adapt the Cargo iQ route map specifications to the API era. First

FEATURE - CARGO

things first, we start de-coupling the threedigit acronyms from the CIMP Messaging protocols and make them future-proof. That means we redefine them to reflect critical process steps, including information handover, checks and change of custody, and movements. The Cargo iQ concept route map is getting a “makeover” and is dressing up for the API party.

PA: Looking ahead, how can cargo hubs leverage quality and performance data to gain a competitive edge?

MSK: They can, just like any other facility. They have the higher volumes, and the more AWBs you measure, the better you can use the data to optimise flows and analyse trends.

MARIE SECO-KÖPPEN Executive Director, Cargo iQ

FEATURE - CLARK INTERNATIONAL AIRPORT

Clark International Airport Corporation stakes its claim as a regional logistics hub

The Clark International Airport Corporation (CIAC) is making strategic moves to position the Clark Civil Aviation Complex (CAC) as the Philippines’ next major cargo and logistics hub. Backed by a sweeping redevelopment of the 2,367-hectare estate, CIAC is accelerating infrastructure, estate management, and policy reform efforts to meet surging regional demand.

“CIAC has re-strategised and refocused on estate management and airport infrastructure development to support CRK and transform the 2,367-hectare Clark Civil Aviation Complex into the Clark Aviation Capital,” says CIAC President and CEO Joseph P. Alcazar.

New direction, renewed focus

In the first five months of 2025, Clark International Airport (CRK) doubled its cargo throughput year-on-year, handling over 35,900 tonnes across more than 2,500 flights. Long positioned as a strategic alternative to the congested gateways of Metro Manila, CRK is now leveraging its prime location, expansive aviation estate, and upgraded infrastructure to support CIAC’s logistics vision.

In 2024, the agency formalised a new corporate direction centred on infrastructure, connectivity, and logistics. “CIAC is actively marketing the CAC as an ideal location for air cargo, logistics, and light manufacturing industries,” Alcazar adds.

Geography and policy: Clark’s key advantages

Situated in Central Luzon, the CAC benefits from direct access to major expressways, seaports, and the Metro Manila market— enabling fast cargo movement with multimodal options.

“The CAC, as the largest aviation complex in the Philippines and one of the few freeport zones with an international airport, offers locators unique operational and tax advantages,” Alcazar notes.

Clark’s proximity to Luzon’s industrial corridors and its uncongested airspace make it ideal for time-sensitive cargo, including e-commerce shipments and Maintenance, Repair, and Overhaul (MRO) operations. The airport is accessible via the North Luzon Expressway (NLEX), Subic–Clark–Tarlac Expressway (SCTEX), and Tarlac–Pangasinan–La Union Expressway (TPLEX).

Additionally, CRK is part of two major rail infrastructure projects:

• The North–South Commuter Railway (NSCR), which will provide passenger access to and from Metro Manila and Laguna, with operations expected by 2028.

• The Subic–Clark–Manila–Batangas (SCMB) Railway Project will enable freight

movement across major logistics hubs and seaports.

To further enhance its attractiveness, Clark Freeport Zone locators benefit from tax holidays, enhanced deductions, and duty exemptions under the CREATE MORE Act, administered through the Strategic Investment Priority Plan (SIPP) of the Board of Investments.

Strengthening links across Luzon and beyond

To support its growing logistics role, Clark is investing in long-term infrastructure that enhances access to key economic zones and trade corridors.

“Future rail infrastructure will significantly improve multimodal connectivity,” Alcazar says. “The SCMB Railway will directly connect CRK to seaports and economic zones in Subic, Manila, and Batangas.”

Clark is also part of the Luzon Economic Corridor (LEC), a trilateral initiative under U.S.–Japan–Philippines cooperation, which seeks to strengthen industrial and infrastructure ties across Subic Bay, Clark, Manila, and Batangas.

“This cooperation is expected to catalyse investments in logistics and manufacturing at Clark,” Alcazar adds.

FEATURE - CLARK INTERNATIONAL AIRPORT

Cargo volumes climb as connectivity expands

“Cargo volume at Clark has increased by 100 percent in the first five months of 2025, handling 35,903 tons and 2,522 flights—a 45 percent year-over-year increase,” Alcazar shares. This builds on a 32 percent increase in 2024, when CRK handled 58,459 tons, according to LIPAD, the airport’s private operator.

The surge follows the July 2025 launch of cargo flights between Shenzhen and Clark by Shandong Airlines, joining other Chinabased carriers such as YTO Cargo Airlines, China Postal Airlines, Central Airlines, Jiangsu Jingdong Cargo Airlines, and Tianjin Air Cargo.

FedEx, one of CRK’s major operators, signed an agreement in July 2024 to expand its facility at the airport.

“This move enhances the region’s logistics capacity and signals growing investor confidence,” Alcazar notes.

Infrastructure builds and future hubs

Supporting this momentum is a pipeline of infrastructure projects led by CIAC. These include a new air traffic control tower, upgraded airfield lighting systems, and radar installations—all essential for safe and efficient cargo operations.

A key development is the proposed 70-hectare food trading and logistics hub near the airport, expected to be completed by 2028. The hub will support warehousing, processing, and international shipment.

Building capabilities for specialised cargo

CIAC is also looking at future growth areas, such as temperature-sensitive cargo and e-commerce logistics.

“In 2024, CIAC signed a Memorandum of Understanding with Philippine Pharma Procurement, Inc. to explore developing pharmaceutical logistics capabilities within the complex, including cold chain and warehousing support for medical and pharmaceutical goods,” Alcazar says.

These plans will complement the Clark National Food Hub, a 64-hectare agriindustrial estate within the CAC. “The Food Hub will feature cold storage facilities, consolidation centres, and logistics infrastructure to support the movement of perishables and temperature-sensitive agricultural commodities,” he adds.

CIAC is also exploring digital fulfilment solutions to enhance e-commerce and lastmile logistics across the estate.

Enhancing resilience and multimodal mobility

As part of its long-term planning, CIAC is evaluating new infrastructure aimed at resilience and disaster readiness.

“CIAC, in coordination with its parent company, the Bases Conversion and Development Authority (BCDA), is studying the development of a parallel runway within the Clark Civil Aviation Complex to serve as a contingency airstrip in the event the primary runway becomes inoperable due to emergencies or natural disasters,” Alcazar says.

CIAC is also advancing plans for a Multimodal Mobility Hub, envisioned as a compact, connected space that integrates various transport modes while improving urban access and logistics efficiency.

Governance, services, and sustainability

Though CIAC does not directly operate cargo services, it plays a crucial support role for estate locators and cargo operators.

“We are strengthening our estate management services by streamlining lease transactions and other processes through GIS-based property management technology,” Alcazar explains. “CIAC also complies with its ARTA commitment relative to the process cycle time of its clients’ transactions.”

Policy reforms are helping to accelerate infrastructure development. The Public-Private Partnership (PPP) Code institutionalises best practices for private-sector participation and offers a

transparent framework for implementing major projects.

“This allows us to pursue critical projects— such as terminal upgrades and logistics parks—under a more flexible, investorfriendly framework,” he adds.

Sustainability remains central to CIAC’s long-term outlook. “CIAC actively supports initiatives that promote sustainable aviation, including efforts to attract locators engaged in Sustainable Aviation Fuel (SAF) production, storage, or distribution within the aviation complex,” Alcazar notes.

Infrastructure planning across Clark Aviation Capital incorporates green building standards, efficient land use, and transport connectivity designed to lower the carbon footprint of logistics operations.

JOSEPH P. ALCAZAR President and CEO, CIAC