UNITED MISSION PRESS SDN BHD (755329-X) No. 15, Perindustrian BS 9, Jalan BS 9/10, Taman Bukit Serdang, 43300 Seri Kembangan, Selangor. Tel: +603-8958 0186 Fax: +603-8945 5168
Datuk Dr Ken Phua, Managing Director (BMGB) Datin Cathlyn Lee, Director of Marketing Steinway & Sons Galleries
Celebrating The Golden Spring of Giving
Chinese New Year with Rotol
Driving Digital Transformation: Gobind Singh Deo Outlines Vision at MRCA Chinese New Year Gala Dinner 2026
President’sMessage
Dear Members,
As we move further into 2026, I am filled with a profound sense of optimism for what lies ahead. This Retailer for the year arrives at a juncture where reflection meets momentum.
We concluded a momentous 2025 — a year that saw us celebrate our 33rd Anniversary — and we are now ready to translate that collective energy into a year defined by “Giving Back” and purposeful progress.
As this will also be my final editorial address in Retailer as President, I would like to take this opportunity to reflect on the journey we have shared, and the principles that have guided my tenure.
Last December, the Grand Lagoon Ballroom at Sunway Resort Hotel witnessed the strength of our community. Seeing over 1,000 distinguished guests, industry pioneers, and corporate partners gathered for our 33rd Anniversary Dinner was a humbling experience.
I was particularly honoured by the presence of our Guest of Honour, Dato’ Seri Idris Jala, whose insights reminded us that in retail, the “impossible” is simply a benchmark waiting to be surpassed through innovation and resilience.
That evening was more than a celebration — it was a reaffirmation of who we are. MRCA is not just an association, but a community bound by shared purpose, mutual support, and a collective ambition to elevate Malaysia’s retail industry.
Then in February, we also gathered for our Chinese New Year Gala Dinner themed “Golden Spring of Giving”, which brought together a record 1,100 guests and was graced by Digital Minister YB Gobind Singh Deo — reflecting our continued commitment to unity and digital progress within the retail sector.
Throughout my tenure, this belief has been anchored in a simple but powerful principle — Reunite, Voice and Triumph for Retailers.
This is more than a slogan; it has guided the direction of our efforts and the outcomes we have pursued together.
We have worked to reunite our members by strengthening engagement, fostering collaboration, and building platforms where ideas and partnerships can flourish.
We have ensured our collective voice is heard through active and consistent engagement with policymakers — advocating for fair and balanced measures that support business sustainability.
And together, we have continued to triumph, navigating challenges while embracing opportunities in an increasingly dynamic and competitive landscape.
A key priority during my term has been to future-proof our industry. This includes strengthening our role as a knowledge leader through the transformation of the MRCA Academy, expanding access to relevant training, and bridging our members with institutions of higher learning and industry partners.
By investing in skills, talent, and continuous learning, we are building a stronger foundation for the next generation of retailers.
At the same time, we have placed strong emphasis on innovation and digital readiness. Through strategic collaborations and industry engagements, MRCA has continued to support members in adopting new technologies, improving operational efficiency, and staying competitive in a rapidly evolving retail environment.
Another significant step forward is the establishment of MRCA’s new home at Icon City, Petaling Jaya.
More than just a physical space, this represents a long-term vision for the Association — a dedicated hub where members can gather, connect, and grow. With enhanced facilities for training, events, and
Datuk Dr. Ken Phua President 2024-2026 Malaysia Retail Chain Association
collaboration, it is designed to support a more vibrant and integrated retail community.
It is my hope that this space will become a central point of connection for our members — a place that reflects both our heritage and our aspirations for the future.
As we move into 2026, we also turn our focus inward to what matters most — our people.
Declaring this the “Year of Giving Back” reflects our commitment to nurturing talent and supporting our members beyond business.
The launch of our scholarship initiative for employees of member companies is one such effort, aimed at empowering individuals and strengthening the industry from within.
In this issue, we also highlight the technologies shaping modern retail and the ideas driving industry transformation.
These stories reinforce a shared reality — that the future of retail will be defined not only by innovation, but by how we adapt, collaborate, and grow together.
As I prepare to pass the baton, I do so with confidence in the strength of this Association and the unity of its members.
The journey does not end here — it continues with renewed energy, fresh perspectives, and the same shared purpose that has brought us this far.
Let us continue to reunite, to speak with a strong and collective voice, and to triumph together.
On a personal note, it has been a privilege to serve and to contribute to MRCA’s journey alongside all of you. I would like to extend my sincere appreciation to our members, partners, and the Retailer editorial team for your continued support, trust, and dedication.
Thank you for being part of this journey.
Wishing you a prosperous and purposeful year ahead. Reunite,Voice and Triumph for Retailers
BENTLEY MUSIC GROUP FINDS ITS RHYTHM ON BURSA MALAYSIA
What began as a modest music shop in Kuala Lumpur has grown into one of Malaysia’s most recognisable names in musical instruments and sound now entering a new phase with the listing of Bentley Music Group Berhad (BMGB) on Bursa Malaysia’s LEAP Market.
Step into any Bentley Music showroom and there is a certain energy in the air — the soft hum of a piano being tested, the tentative strum of a first guitar, the quiet confidence of seasoned musicians searching for their next instrument.
But behind this familiar retail name is a larger, evolving entity.
Bentley Music is one of several key divisions under Bentley Music Group Berhad (BMGB) — the investment holding company now listed on Bursa Malaysia’s LEAP Market.
The listing marks a defining moment for the group, signalling not just a financial milestone but a strategic step forward — one that enhances visibility, strengthens access to capital, and supports the next phase of expansion across Malaysia.
Over the years, Bentley Music has grown from a single retail outlet into a recognised name not
just among musicians, but also within institutions, schools and performance communities.
Its showrooms have evolved into experiential galleries, featuring a wide variety of instruments that appeal to both enthusiasts and aspiring musicians seeking to emulate their idols.
A MARKET DEBUT BUILT ON FIVE DECADES
BMGB’s LEAP Market debut on 11 February 2026 was implemented via introduction, involving the listing of its entire issued share capital of 250 million ordinary shares.
The group achieved a market capitalisation of RM30 million upon listing, based on its reference price of RM0.12 per share.
At the time of its listing in February, BMGB’s shares closed at 18 sen, giving it a market capitalisation of approximately RM45 million.
Group Managing Director Datuk
Dr Ken Phua expressed confidence that the group could double this within two years as it works towards a more senior market.
The listing ceremony itself marked a significant occasion for the group, attended by the Chairman of Bursa Malaysia Securities Berhad Tan Sri Abdul Farid Alias and key industry figures, underscoring the importance of BMGB’s entry into the capital market.
A pre-listing private subscription, involving the issuance of 25 million shares, raised RM3.0 million in gross proceeds — funds earmarked primarily for strategic expansion.
Datuk Dr Ken Phua said the milestone represents both recognition and responsibility.
“Today is a monumental day for the entire Bentley Music Group family. Listing on the LEAP Market is not an end goal, but a strategic milestone that elevates our profile and gives us access to a dedicated
platform to fuel our next phase of growth,” he said.
He added that the group’s fivedecade journey has been built on a consistent commitment to nurturing musical talent and delivering quality products and services — with the listing reflecting the trust of both customers and investors.
The group’s board and advisory structure further reflects this strengthening of its corporate framework, with Datuk Andrew Lim Tatt Keong serving as Independent Non-Executive Director, and Dato’ Wan Asmadi Wan Ahmad, BMGB’s Corporate Finance Adviser (CFA).
With enhanced access to capital, BMGB is now better positioned to expand its retail presence,
strengthen digital infrastructure, and grow its education and academy initiatives.
EXPANDING WHERE IT MATTERS MOST
A key priority for BMGB moving forward is geographical expansion — particularly into East Malaysia.
Of the proceeds raised, RM2 million has been allocated as startup cost for a new retail showroom in either Kota Kinabalu or Kuching.
This move is expected to extend the group’s reach into underserved markets, allowing it to tap into new customer segments while diversifying its revenue base beyond Peninsular Malaysia.
Alongside this, BMGB continues
to operate four Bentley Music retail showrooms across Kuala Lumpur, Selangor, Penang and Johor, covering approximately 34,000 sq ft of retail space, supported by online channels, dealer networks and project-based institutional sales.
This multi-channel model has enabled the group to serve a broad spectrum of customers — from individual musicians and students to corporate clients, schools and government institutions.
Beyond physical expansion, BMGB is also exploring ways to make music more accessible through strategic partnerships.
A recent collaboration with Juara Partners Sdn Bhd introduces a Shariah-compliant financing
From left: Bursa Malaysia Chairman Tan Sri Abdul Farid Alias, BMGB Group Managing Director Datuk Dr Ken Phua and Bursa Malaysia’s Chief Regulatory Officer (CRO) En Julian Mahmud Hashim.
Bursa Malaysia Chairman Tan Sri Abdul Farid Alias (centre), flanked by Mr Leong See Meng, Bursa Malaysia’s Director, Origination and Listing (left) and Datuk Dr Ken Phua (right).
Finance and HR,
Lim, Independent Non Executive Director, Datin Cathlyn Lee, Director of Steinway & Sons Galleries Malaysia, Datuk Dr Ken Phua MD, Dato’ Liaw Choon Liang, Private Investor, Lewis Hooper, Executive Director BMGB, Dato’ Wan Asmadi bin Wan Ahmad, BMGB’s Corporate Finance Adviser, Yoke Fun Phua, Director of Information Systems BMGB and Madam Yee, Shareholder.
scheme that allows civil servants to purchase musical instruments or enrol in music lessons through structured and affordable repayment programmes.
The initiative, signed at Wisma Bentley Music in Petaling Jaya, reflects a shared ambition to remove financial barriers and widen access to music.
Through this programme, eligible applicants can obtain financing for instruments or classes, with flexible repayment options designed to suit different income levels.
For BMGB, such partnerships go beyond commercial expansion — they reinforce its role in nurturing
Malaysia’s music ecosystem by making participation more inclusive.
SHARIAH STATUS AND BROADER INVESTOR APPEAL
Adding to its market positioning, BMGB has been classified as a Shariah-compliant securities counter.
This places the group within Malaysia’s Islamic capital market framework, widening its appeal to a broader investor base and reinforcing its profile among institutions and individuals seeking compliant investment opportunities.
The alignment with Shariah principles also complements the group’s broader initiatives, including its collaboration with financing partners offering Shariah-compliant solutions — further strengthening its positioning within a growing and increasingly important segment of the market.
FROM ROOTS TO THE ROAD AHEAD
BMGB’s journey began in 1975, when founder Phua Sin Loke opened a small music shop in Jalan Masjid India, Kuala Lumpur.
From those early beginnings, the business expanded into Bukit Bintang in the 1980s, gradually building a reputation as a trusted destination for musical instruments and sound solutions.
Over time, it developed strong relationships with international brands, evolving into a key importer and distributor within Malaysia’s music industry.
Today, BMGB operates as an integrated ecosystem spanning retail, wholesale, sound reinforcement systems and music education through Bentley Music Academy — which serves students from its Petaling Jaya and Kuala Lumpur locations.
The group’s retail footprint includes flagship showrooms in
From left: Rachel Phua, Director of
Datuk Andrew
From left: Lewis Hooper, Executive Director of Bentley Music Group Berhad (BMGB), Datuk Dr Ken Phua and Dato’ Wan Asmadi bin Wan Ahmad, BMGB’s Corporate Finance Adviser.
From left: En Julian Mahmud Hashim, CRO of Bursa Malaysia, Tan Sri Abdul Farid Alias, Chairman of Bursa Malaysia Securities Berhad, Dato’ Wan Razly Abdullah, Group CEO of Affin Banking Berhad and Datuk Dr Ken Phua.
Mutiara Damansara and Bukit Bintang, Kuala Lumpur, as well as Gurney Paragon in Penang — recently refurbished in January 2026 — and Eco Galleria, Iskandar Puteri in Johor, which opened in December 2023.
The academy, alongside its retail and distribution arms, reflects the group’s long-standing commitment to nurturing musical talent — creating a continuous journey from learning to performance.
In many ways, the listing formalises what BMGB has been building for decades: a structured platform for growth, backed by a recognisable brand and a diversified revenue base. As BMGB steps into the public market, its focus is firmly on expansion with intent.
From the listing, BMGB aims to double its current market capitalisation within the next two years as part of its broader growth trajectory towards a more senior market.
Following its listing, BMSB has acquired Bentley Music Academy (BMA) as a subsidiary, further
strengthening its commitment to music education to complement the growth of its retail and musical instrument distribution business.
The ‘Performance First’ motto remains central to enriching music learning, guiding students from amateur levels to proficiency through interactive engagement tools such as graded examinations, including contemporary music assessments.
This ambition is supported by its ongoing efforts to maintain strong operating cash positions, improve profitability and expand
revenue streams to strengthen shareholder value.
East Malaysia, digital strengthening, and deeper integration across its retail and education ecosystem form the next phase of its growth story.
From a small shop in Jalan Masjid India to a company listed on Bursa Malaysia with a market capitalisation of RM45 million, BMGB’s journey reflects a balance of heritage and ambition — grounded in accessibility, driven by expansion, and united by a shared love for music. ■
A Presidency of Purpose and Progress
As his term as President of the Malaysia Retail Chain Association (MRCA) draws to a close, Datuk Dr Ken Phua leaves behind a legacy defined by advocacy, innovation, and a steadfast commitment to elevating Malaysia’s retail industry.
The legacy of a leader is rarely measured by the length of their tenure, but rather by the magnitude of the shifts they orchestrate.
As Datuk Dr Ken Phua prepares to complete his term as President of the Malaysia Retail Chain Association (MRCA) this April, he leaves behind an association that is not only larger and more financially stable, but one that has been fundamentally rewired for the digital age.
Appointed President for the 2024–2026 term, Phua stepped into the role at a time when the retail landscape was undergoing rapid change — shaped by digital disruption, evolving consumer behaviour, and increasing global competition.
From his early days on the council to his presidency, he has personified the “academicentrepreneur” — a leader who balances the realities of retail operations with data-driven, strategic rigour.
His response was clear: to position MRCA not only as an industry representative body, but as a proactive force driving innovation, collaboration, and l ong-term sustainability.
“To me, MRCA is more than an association — it is a family of
entrepreneurs and leaders,” Phua has often said.
This belief guided his presidency, shaping an agenda that prioritised unity, inclusivity, and collective progress.
CHAMPIONING INDUSTRY GROWTH
When Phua took the helm, the Malaysian retail landscape was navigating a complex postpandemic recovery, compounded by shifting tax structures and rising operating costs.
Throughout his tenure, he has been a strong advocate for the retail sector, consistently engaging with policymakers and stakeholders to ensure that the voices of retailers are heard at the highest levels.
Under his leadership, MRCA strengthened its role as a bridge between industry and government, working closely with key ministries including the Ministry of Finance, Ministry of Economy, and Ministry of Entrepreneur Development and Cooperatives.
These engagements addressed pressing concerns such as rising operating costs, tax structures, and regulatory challenges.
One notable example was MRCA’s response to the expansion of the Sales and Services Tax (SST).
Phua led constructive dialogue with the government, welcoming
the reduction of SST on rental and leasing from 8% to 6%, while proposing a further temporary reduction to ease pressure on businesses.
In his recent speech, he outlined a strategic “breathing space” model: a short-term reduction to 4%, with a gradual return to 8% over a decade — balancing business sustainability with fiscal responsibility.
At the same time, he played a
central role in policy discussions surrounding initiatives such as Sumbangan Asas Rahmah (SARA), calling for a more inclusive framework that allows equal participation across all retail formats.
By highlighting real-world impacts — including disparities in sales performance — he ensured that industry realities remained part of the national conversation.
DRIVING DIGITAL TRANSFORMATION
Recognising that the future of retail lies in digitalisation, Phua made technological advancement a cornerstone of his presidency.
Under his leadership, MRCA intensified its engagement with the Ministry of Digital, reinforcing retail’s role as a key contributor to Malaysia’s economy and digital ecosystem.
Building on initiatives such as the “100 Go Digital” programme, the Association accelerated efforts to help members adopt digital tools, improve operational efficiency, and enhance customer engagement.
Strategic partnerships were forged with leading technology players, including Microsoft, U
Mobile, and retail solutions provider Xilnex, enabling members to access advanced solutions in data analytics, automation, and 5G connectivity.
These collaborations were complemented by international exposure through trade missions and learning visits to global technology leaders such as Huawei, Tencent, and Alibaba Group.
Such initiatives provided Malaysian retailers with valuable insights into emerging trends, particularly in artificial intelligence and digital ecosystems.
A defining initiative of his tenure was the MRCA Retail Tech Summit — a platform designed to address
digital readiness gaps among SMEs and translate digital transformation from concept into practice.
Through corporate patronage and ecosystem partnerships, Phua ensured that advanced tools were no longer out of reach, but accessible to everyday retailers.
STRENGTHENING FOUNDATIONS
Beyond advocacy and innovation, Phua’s presidency focused on strengthening MRCA’s institutional foundations.
One of the most significant milestones was the acquisition of a new headquarters at Icon City in Petaling Jaya, Selangor.
More than just an administrative
space, the new HQ serves as a permanent home for the MRCA Academy — equipped with expanded facilities for training, events, and member engagement.
It reflects Phua’s belief that a trade association must also be a knowledge leader.
This commitment to education was exemplified by the MRCA Academy Scholarship 2025, which provided fully funded training to 100 employees from member companies.
Collaborations with institutions such as INTI, Sunway University, Taylor’s University, and the Malaysia University of Science and Technology, alongside agencies like Perbadanan Nasional Berhad, have enabled the delivery of industryrelevant training programmes.
By removing financial barriers and investing in people, Phua reinforced a simple principle: a resilient industry is built on skilled and empowered individuals.
BUILDING PARTNERSHIPS AND OPPORTUNITIES
Phua’s tenure also saw MRCA deepen its partnerships across industries.
Collaborations with organisations such as Media Prima Berhad opened new avenues for members, including access to integrated advertising platforms that enhance brand visibility.
At the same time, MRCA strengthened its engagement with national agencies such as Tourism Malaysia and Malaysia Digital Economy Corporation, aligning retail development with broader initiatives such as Visit Malaysia Year 2026.
Positioning MRCA members as the “first point of contact” for international visitors, Phua helped elevate Malaysian retail as a key component of the country’s tourism offering — not merely a service, but a destination in itself.
A RECORD OF ACHIEVEMENT
Phua’s personal philosophy — “what gets measured, gets managed” — was reflected in a landmark collaboration with the Department of Statistics Malaysia, strengthening the accuracy and relevance of national retail data. His tenure was marked by an exceptional level of activity:
● 476 total engagements and events
● 120 engagements with government ministries and agencies
● 133 MRCA-organised programmes
● 223 networking and industry engagements
These figures reflect a leader constantly on the move — advocating, engaging, and driving progress across multiple fronts.
Beyond MRCA, Phua is widely recognised for his leadership in the business community.
As Managing Director of Bentley Music Group, he has built a reputation for entrepreneurial excellence, contributing to both the retail and creative industries.
His accolades and professional achievements reflect a career defined by innovation, discipline, and a commitment to growth.
A LEGACY OF UNITY AND PROGRESS
As his presidency draws to a close, Phua leaves behind more than a list of achievements — he leaves a stronger organisation, a more connected industry, and a clear direction for the future.
His guiding theme, “Reunite,
Voice and Triumph for Retailers,” encapsulates the spirit of his tenure — a call for unity, collective advocacy, and shared success in an increasingly complex landscape.
The foundations laid during his presidency — spanning digital transformation, policy advocacy, talent development, and institutional growth — will continue to shape MRCA’s journey in the years ahead.
For Phua, the message remains simple yet powerful: the strength of the retail industry lies not in individual success, but in the ability to move forward together.
And in that spirit, his presidency will be remembered as one that not only guided the Association through change, but positioned it to thrive in the years to come. ■
An Evening of Gratitude
Awarm and intimate evening unfolded on 15 April 2026 as MRCA hosted a President’s Farewell Dinner in honour of Datuk Dr Ken Phua, marking the close of his term as President for 2024–2026.
Held at Chakri Skyhill, atop the Dorsett Hotel Hartamas, the gathering brought together a closeknit group of 30 guests — including Deputy President Dato’ Liew Bin, Vice Presidents Valerie Choo and Dato’ Winnie Lim, Organising Chairman Dato’ Vincent Choo, as well as past presidents Datuk Seri Garry Chua and Dato’ Lee Wah Cheng.
Set against the backdrop of the Kuala Lumpur skyline, the evening was both celebratory and reflective, offering members an opportunity to express their appreciation for Datuk Dr Ken Phua’s leadership and contributions to the Association.
A highlight of the night was the presentation of a commemorative plaque by the organising committee — a heartfelt gesture of thanks that underscored the respect and gratitude shared by the MRCA community.
Though modest in scale, the dinner was rich in sentiment — a fitting tribute to a tenure defined by unity, purpose and steady leadership. ■
Celebrating the Golden Spring of Giving
At its annual Chinese New Year celebrations, MRCA feted 105 of its graduates who did professional advancement courses and 47 outstanding students of its member companies.
In February MRCA hosted its annual Chinese New Year Gala Dinner at the Grand Ballroom, One World Hotel, Petaling Jaya.
Themed “Golden Spring of Giving” the event saw a record turnout of 1,100 guests, bringing together industry titans, entrepreneurs and policymakers to celebrate the festive season while charting a course for retail excellence.
Graced by Digital Malaysia Minister YB Gobind Singh Deo the evening reflected the organisation’s commitment to accelerating digital transformation within the retail landscape.
EMPOWERING RETAIL
In his keynote address, Gobind highlighted that the intersection of technology and retail is a strategic necessity for the modern economy.
“The retail industry is currently at a digital crossroads. To remain competitive, businesses must move beyond traditional models and embrace an AI-driven ecosystem,” he said.
“By integrating advanced data analytics and seamless digital payment infrastructures, Malaysian retailers can unlock personalised customer experiences that drive loyalty. Our Ministry is dedicated to ensuring the retail sector has the
digital backbone required to lead in the regional economy.”
INNOVATION AND RESILIENCE
MRCA President Datuk Dr Ken Phua, echoed these sentiments, emphasising the association’s role in steering its members toward a sustainable and tech-savvy future.
“As we celebrate this auspicious new year, we recognise that the strength of the Malaysian retail sector lies in its agility. MRCA remains the bridge between traditional retail values and the digital frontier,” said Dr Ken Phua.
“Our focus is on enabling our members to integrate new technologies and boost operational efficiency. This ensures that ‘Malaysian Retail’ is consistently recognised for its innovation and commitment to world-class service,” said Dr Ken Phua.
MRCA Branding Education
Charity Foundation Chairman Dato’ Liaw Choon Liang acknowledged the vibrant turnout.
“The gala dinner is more than
just a festive celebration. It is a testament to the unity and strength of the MRCA family,” he said.
INVESTING IN THE LEADERS OF TOMORROW
Dato’ Liaw also announced the distribution of the MRCA Student Encouragement Fund. The Foundation presented cheques totalling RM40,800 to 47 outstanding students, recognising the academic achievements of
children of employees within MRCA member companies.
“When we invest in our people, we strengthen the entire retail ecosystem,” he said on investing in people and the future.
The event, which featured a traditional “Lou Sang” session and performances by a live orchestra, concluded with a lucky draw and a renewed sense of unity among the retail community. ■
COMMEMORATING ACADEMIC EXCELLENCE
A key moment of the dinner was the MRCA Graduation Ceremony, which celebrated the professional advancement of 105 industry practitioners from MRCA member companies across five specialised batches:
Batch 1 21 graduates received the micro-credential in Retail Marketing from INTI International University.
Batch 2 26 graduates earned the executive diploma in Retail Management by the London Examination Board.
Batch 3 25 graduates completed the micro-credential in HR Essentials for Retail Team Leaders from the Malaysia University of Science and Technology.
Batch 4 13 graduates were awarded the certificate in Franchise Operation by Pernas.
Batch 5 20 graduates completed the certificate of Advanced Food Safety by Sunway University.
Driving Digital Transformation: Gobind Singh Deo Outlines Vision at MRCA Chinese New Year Gala Dinner 2026
The MRCA Chinese New Year Gala Dinner 2026 set the stage for a forward-looking discussion on Malaysia’s digital future, as Minister of Digital, Gobind Singh Deo, delivered a keynote address focused on accelerating transformation within the retail sector. Held in conjunction with the Year of the Fire Horse, the occasion symbolised strength, endurance, and success — values that resonate strongly with Malaysia’s ambition to become an AI-driven nation by 2030.
In his address, Gobind highlighted the growing importance of digitalisation, particularly for small- and medium-enterprises (SMEs). Identified as one of six key priorities for 2026, SME digitalisation is seen as critical to unlocking economic growth, enhancing productivity, and ensuring Malaysian businesses remain competitive in an increasingly digital marketplace. He emphasised that empowering SMEs with digital tools would create new job opportunities, strengthen cybersecurity adoption, and accelerate infrastructure development.
The Minister noted that the retail industry has already experienced significant disruption due to rapid digital adoption. Businesses are increasingly leveraging online platforms, data analytics, and digital payment solutions to meet evolving consumer expectations.
While many retailers have embraced these changes, he stressed the importance of closing the digital gap to ensure no business is left behind in the country’s transformation journey.
To support this agenda, several government initiatives were highlighted, including the MSME Digital Grant MADANI and the Malaysia Digital Acceleration Grant under Belanjawan MADANI 2026. Additional incentives for SMEs undertaking AI and cybersecurity training were also announced, alongside the Retail Digitalisation Initiative aimed at encouraging the adoption of e-wallets and essential digital tools to enhance operational efficiency and financial inclusion.
Beyond policy and incentives, Gobind underscored the importance of partnerships in
driving meaningful progress. He commended MRCA’s collaborations with technology partners, which are expected to benefit more than 600 retail brands and 40,000 outlets nationwide. These partnerships aim to equip retailers with cashless payment systems, smart inventory management solutions, and AIdriven technologies — all crucial components in building a resilient retail ecosystem.
The address concluded with a reaffirmation of the Ministry of Digital’s commitment to working closely with industry stakeholders. With strong leadership, collaborative partnerships, and continued investment in digital capabilities, Malaysia’s retail sector is well positioned to thrive in an increasingly connected and technology-driven economy. ■
Chinese New Year Celebration 2026
Chinese New Year with Rotol
Rotol Group’s Chinese New Year open house brought together clients and friends for a vibrant celebration filled with tradition, fellowship and shared joy.
Rotol Group ushered in the Lunar New Year in grand style with its Chinese New Year Open House on February 23, held at its headquarters in Glenmarie, Shah Alam.
The event brought together clients, partners and friends of the organisation for a day of celebration that blended tradition and community spirit.
The festivities began with a lively lion dance performance, setting an auspicious tone for the day.
The lion dancers filled the space with excitement, symbolising prosperity, good fortune and the warding off of negative energies for the year ahead.
Guests gathered to witness the performance, many capturing the moment while enjoying the festive atmosphere.
Prosperity for the Year Ahead
A highlight of the celebration was the traditional yee sang tossing ceremony. Guests tossed the colourful mixture of ingredients high into the air while exchanging wellwishes for prosperity, success and happiness.
The event took on an added dimension with the buka puasa session later that day. This reflected the multicultural fabric of Malaysia, bringing together the spirit of Chinese New Year with the observance of Ramadan.
Guests enjoyed a spread of food prepared for the occasion, further strengthening bonds across cultures and traditions.
Speaking at the gathering, Group Managing Director of Rotol Group of Companies, Datuk Seri
Garry Chua said the occasion was an opportunity to celebrate shared success and look ahead with optimism.
“Chinese New Year is a season of gratitude, renewal and togetherness. It is a time to appreciate the relationships that have helped shape our journey and to welcome the year ahead with confidence, unity and hope,” he said.
The open house was not just a celebration of the Lunar New Year, but also a testament to the company’s appreciation for diversity and community.
The gathering provided a meaningful platform for Rotol Group to express gratitude to its clients and partners, while also celebrating the relationships that have contributed to its continued growth.
Rotol is a US technology-based façade specialist with more than 30 years of experience in the restoration, repair, maintenance and
refurbishment of both existing live buildings and new developments.
The company has built an impressive portfolio that includes many iconic, prominent and prestigious landmarks globally.
Established as a joint venture with AMS Architectural Technologies Inc USA in 1994, Rotol draws on a legacy that dates back to 1904
when AMS first began operations in the US.
Today, the company is recognised as a specialist and leader in highrise façade restoration, preservation, repair, maintenance and refurbishment, delivering innovative solutions that enhance the safety, performance and appearance of buildings. ■
Wellous: Your Partner in Wellness and Prosperity
From science-backed supplements to celebratory gatherings, Wellous inspires healthier lives and meaningful connections.
Fn an era where wellness is not just a trend but a lifestyle, Wellous stands out as a brand that empowers individuals to live healthier, happier, and more connected lives. With a portfolio of premium, science-backed supplements, Wellous delivers products designed to support immunity, beauty, and overall daily wellness—without compromising on quality or convenience.
Every Wellous product is crafted with meticulous attention
to research, safety, and efficacy, using high-grade ingredients that meet international standards. This ensures that consumers not only see results but can trust the integrity behind every formulation. Whether it’s maintaining energy, supporting beauty routines, or promoting general well-being, Wellous blends innovation and reliability into every capsule.
Yet, Wellous’s vision extends beyond individual health. The brand thrives on building community and shared experiences, reminding
people that wellness flourishes when it’s embraced together.
The recent “Wellous Family Prosperous Year” Chinese New Year Media Gathering exemplified this ethos, bringing media friends, partners, and wellness enthusiasts together to celebrate health, joy, and prosperity. The evening was filled with laughter, meaningful connections, and festive cheer, reflecting the brand’s belief that wellness and happiness grow through shared moments.
Sustainability is equally central to Wellous’s mission. From responsible ingredient sourcing to eco-conscious packaging, the brand demonstrates that caring for people and the planet go hand-in-hand.
As wellness continues to shape lifestyles worldwide, Wellous remains a trusted partner—offering not just products, but a holistic approach to living well. With Wellous, well-being becomes a journey of choice, connection, and celebration, inspiring everyone to embrace a prosperous, vibrant life. ■
Shaping The Future of Intelligent Retail
Dato’ Seri Ivan’s philosophy is simple, elegant and profound: pair technology with humanity.
In the age of disruption, retail is rewriting its own playbook, with technology becoming the engine, the edge and the heartbeat of competitiveness. At the intersection of commerce and code stands Dato’ Seri Ivan Teh, a name synonymous with vision, velocity and purpose. He is one of Malaysian’s most respected tech entrepreneurs, and architects of transformation as well as one of the region’s most influential voices in AI-powered retail innovation. The kind of leader who does not just envision the future, he builds it.
For over two decades, Dato’ Seri Ivan has driven a revolution, embedding artificial intelligence, data analytics, automation and machine learning into retail’s core.
But what truly defines Dato’ Seri Ivan is not the technology. It is the passion behind it. He is building not just smarter systems but stronger ecosystems. He believes digital transformation is not about tools but people. It is about nurturing homegrown talent, uplifting digital capabilities, fostering collaboration and creating a Malaysia that competes, and leads, on the world stage.
A lesser-known but deeply meaningful aspect of his journey is his commitment to giving back through philanthropy and creating social impact. Dato’ Seri Ivan believes that success must be shared, and he actively supports education initiatives, community upliftment, and efforts that create long-term opportunities for the underserved. His philosophy is clear: technology should empower not only businesses, but humanity.
As the region accelerates into an AI-driven tomorrow, Dato’ Seri Ivan’s blend of innovation, leadership, and purpose offers a compelling blueprint for the next era of retail—one where intelligence, empathy, and impact move forward together. ■
Tradition Meets Modern Expression at Seindah Corak Aidilfitri
Sunway Pyramid transformed the LG2 Blue Concourse into a vibrant Raya setting inspired by the artistry of traditional Malay textiles.
For many Malaysians, the spirit of Raya is found in the familiar – the patterns of a family songket passed down through generations, the festive decorations that brighten our homes and the shared games that bridge the gap between the young and old.
This year, Sunway Pyramid celebrates these enduring stories with Seindah Corak Aidilfitri.
From February 27 to March 29, the LG2 Blue Concourse was reimagined into a space that celebrates the artistry of traditional Malaysian textiles.
Inspired by the intricate weaves of songket, tenun, batik and tekat, the setup gave these heritage patterns new life, making our cultural roots feel both timeless and accessible to a new generation.
TREASURES
Anchoring this experience was a specially curated display of original Malay songket and traditional textiles dating back to the 1920s,
thoughtfully assembled by renowned collector Mohammad Khairulanwar Rahmat.
These treasured pieces allowed visitors to step back in time and take a glimpse into Malaysia’s textile legacy, honouring the generations of artistry preserved within each intricate weave.
This showcase bridges
heritage and technology through a collaboration between Sunway Pyramid and Sunway University.
Adding interactivity, visitors could use their smartphones to scan QR codes throughout the concourse to activate an Augmented Reality (AR) experience that revealed the stories, techniques and symbolism behind each textile motif.
To spark a touch of nostalgia, the concourse also invited visitors to rediscover the simple joys of traditional games such as congkak and batu Seremban, alongside a festive photo spot at the water fountain.
“This Raya, we warmly invite our shoppers to be part of a celebration where heritage is woven seamlessly into every moment,” said Sunway Malls Selangor Senior General Manager Jason Chin.
From festive retail experiences and nostalgic traditional games to meaningful acts of giving and immersive cultural showcases, Seindah Corak Aidilfitri brought together the many facets of the season under one roof.
Jason added that the concept offered Malaysians an opportunity
to experience Raya in a way that felt both timeless and refreshingly contemporary.
At the same time, international visitors arriving in conjunction with Visit Malaysia Year were able to gain deeper insights into the rich textile artistry embedded in Malaysia’s cultural heritage, while taking home handcrafted pieces that carry the spirit of the season.
ONE-STOP SHOPPING
Beyond the concourse, Raya shopping remains an integral part of the season, and Sunway Pyramid stands as a one-stop destination for festive preparations.
From sourcing festive attire to preparing for open-house gatherings, shoppers could find everything they needed under one roof.
Complementing this experience was the Raya Market by Sukaseni at LG1 Foyer, Oasis – offering a curated selection of Raya essentials and handcrafted local finds that
further elevated the shopping experience.
Other than that, this festive season is also a time of compassion and community.
The SURI Handmade Raya pouch in the campaign’s redemption programme, is handcrafted in collaboration with SURI Lifestyle – a Malaysian social enterprise dedicated to empowering single and underprivileged mothers through sewing and livelihood opportunities.
Some 30 mothers from Klang and Langkawi had handcrafted these Raya pouches, preserving traditional skills while allowing them to earn additional income.
Shoppers could redeem these thoughtfully crafted SURI Handmade Raya pouches through the Spend and Redeem programme, alongside other Raya rewards available throughout the campaign, creating meaningful impact beyond the festive season. ■
