H A RDL INE S.C A
C O N N E C T I N G
T H E
H O M E
I M P R O V E M E N T
I N D U S T R Y
SECOND QUARTER / 2021
A L SO INSIDE
GIVING GREEN OPTIONS
What green initiatives are happening in home improvement retail?
SHIPMENT BLUES
The pandemic has taught dealers and distributors some valuable lessons.
HOME IMPROVEMENT QUARTERLY
THE POWER OF SAYING YES
HOW F E AT U R E S T O R Y
An Ace Hardware store in Saskatchewan empowers staff to do what it takes to keep their customers happy.
HR
CAN ADD TO YOUR COMPANY
If the pandemic has shown us anything, it’s just how important HR is to a company.
Kevin Dyck OP ER AT IONS M A N A GER, KINGDON TIMBER MART Peterborough, Ont.
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