Building a Resilient Team
What does a resilient team look like?
Researchers at Harvard Business School have identified four main elements of resilient teams.
• Humility: Can your team ask for and accept help from other team members? Resilient teams admit when a problem is unmanageable and ask for help. They do not conceal their failures but lean into the team for finding solutions.
• Resourcefulness: When confronted with difficulties, does your team develop practical and creative answers? Resilient teams bounce from setbacks. They remain focused on outcomes no matter the external conditions.
• Candor: Does your team honestly share feedback? Resilient groups vocalize truth to teammates, collectively identifying and solving challenges they face together.
• Empathy: Does your team authentically care for teammates in both failure and success? Resilience is a devotion to elevating the team instead of seeking personal recognition. Talk with your employees frequently and actively listen. Help them recognize triggers
