Professional Builders Merchant March 2026

BUILDE RS MERCHANT

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WORKWEAR & EQUIPMENT

3 8 S T Y L E I T O U T Wor k w e a r t h a t w or k s b e y o

SPECIAL REPORTS

New strategies from B&Q TradePoint plus the new Toolstation Go store concept.

WAY

Looking ahead to the BMF’s forthcoming Branch Management Workshop, taking place from 17-18 March 20 A PRAGMATIC APPROACH

Ian Murphy, Chief Operating Officer at IBC, shares his thoughts on how merchants can navigate a challenging market. 21 SMALLER AND SMARTER

Boosting business by presenting a selection of space-saving sinks.

All par t of the Plan?

As teased in the last issue, the Government’s Warm Home Plan has now been published. Despite running to a not insignificant 152 pages, it is in many ways rather more of a roadmap than a tangible framework Disappointingly, much of the detail and deliver y mechanisms will be discovered only onc e “ more information is presented later this year, ” but the direction of travel is at least a little clearer and the overall package does appear to have substance

Of course, while no-one was expecting the Warm Homes Plan alone to be the silver bullet that would kickstart a major building materials supply chain renaissance, the message has been broadly welcomed by the industry Though quite how, ahem, warmly depends on where you sit

The overwhelming focus on renewable technologies such as heat pumps and solar panels will clearly resonate for many, though the distinct lack of emphasis on ensuring a commensurate level of insulation provision does seem a rather incredible oversight. Surely the true, real-world success of increasingly sustainable heating systems can only be measured if the level of comfort goes up and the bills come down?

And just what exactly is being achieved if all that wonderful renewable energ y simply escapes through draughty walls and ceilings, meaning the heating is kept on for longer?

In fairness to the Government, insulation measures are specifically referenced at numerous points in the document and associated publicity materials as upgrades that will be available under forthcoming schemes Perhaps it is just more of a headline grab to talk about modern new technological solutions than, somewhat less glamourously, ensuring the loft is properly lagged?

Given that we ’ re still waiting for clues on the deliver y mechanisms as well, we’ll watch

Editor Paul Davies

“Surely the true, real-world success of increasingly sustainable heating systems can only be measured if the level of comfor t goes up and the bills come down?”

on with interest

One further crumb of comfort in recent weeks has been the latest data from NHBC on new home registrations Despite coming from a low base, the 11% increase year-on-year to 115,350 homes covered by is not to be sniffed at, and is hopefully a good indication that the pipeline is beginning to build

Interestingly, the figures affirm the geographic ‘shift’ that has been referenced by the BMF and others in recent months For instance, all regions across the UK except London were shown to have experienced a year-on-year growth in registrations, with the West Midlands (+29%) and Eastern region (+24%) seeing the highest increases The Capital was down a significant 27% “ as lengthy delays at the Building Safety Regulator (BSR) and a drop in affordable homes deliver y impacted development in the capital ”

On the subject of industry metrics, we are now undertaking our annual sector survey ahead of the publication of this year ’ s ‘Top 20’ merchant countdown next month We like to think that the feature provides a useful snapshot for all readers, not just highlighting turnover or branch numbers but also showcasing sentiment in the sector with details of investment and expansion plans (hopefully ) while also recognising the current travails

In this spirit, we were interested to see the launch of a new ser vice from one of the

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industr y ’ s leading consultancies MRA Reports. Also underpinned by primar y source information, canvasing responses directly from merchant businesses in addition to desk-based research and data analysis, the firm has just presented its own “granular review” of the builders’ merchant market

Forecasting “slow and gradual” growth between 2026 and 2030 (in value terms) of 11%, the findings do highlight the “significant latent demand” with an expectation that “construction activity, general confidence levels and merchants’ sales (will) pick up towards the second half of 2026/early 2027 ”

Amidst its many notable conclusions, I found this to be a ver y significant comment in light of ongoing market disruption: “Merchants will need to stay focused on what their customers want from them, rather than what customers are buying in other channels, while improving their resilience in the event of future supply chain disruption.”

Once again, the message for successfully navigating the ongoing market challenges is a case of getting close to both your customers and suppliers, matched by the necessity to identify the opportunities and manage the threats within your control.

Please visit the PBM website to submit your entr y for this year’s Top 20 merchant countdown via www rdr link/mbz001

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N E W S U P D AT E

BMF leadership transition

The B oard of the BMF (Builders Merchants Federation) has announced details of a leadership transition aimed at supporting “ongoing growth, operational excellence, and increased member engagement over the next decade.”

Since 2020, the BMF has expanded significantly in size and scope under the leadership of Chairman Richard Hill and CEO John Newcomb This expansion has increased the leadership team’s responsibilities, prompting the BMF Board to consider the most suitable structure to sustain momentum. Accordingly, the leadership transition planned to coincide with Richard’s retirement will include the creation of a new Executive Chair role to replace the existing non-executive position With Richard’s term as Chairman ending on 30 September 2026, in “ a natural progression,” John Newcomb will move into the new position of BMF Executive Chairman from 1 October 2026

Recruitment for a new CEO is now underway, with the appointed individual expected to assume the role by 1 October

NMBS dairy dates

The NMBS Exhibition will return to the Coventry Building Society Arena in Coventry on 15 and 16 April 2026. CEO Kevin Williams said: “Building on the momentum and record engagement we saw in 2025, this year ’ s event will once again allow merchants to do business, strengthen supplier relationships and discover new products and services that can make a real difference for their customer relationships and branch performance.

“As a buying society, our role is to help members stay competitive and resilient in a market as it continues to evolve We are looking for ward to welcoming members and suppliers back to Coventr y in April and making 2026 another standout event for the merchant community”

To find out more and register for a free ticket, enter the shortcode www rdr link/mbz002

Urgent action required

The first report of the year from the CLC’s Material Supply Chain Group co-chaired by BMF CEO John Newcomb and CPA CEO Peter Caplehorn is notable for its “bleak assessment of market prospects without urgent action to stimulate demand ”

It states that the UK construction industr y continues to face significant challenges, as evidenced by a sharp decline in output in the final quarter of 2025 While the UK economy grew by 0 3% in November, construction output fell by 1 3%

Though the current market means there are “ no notable product availability issues and supply often exceeds demand,” it cautions that while manufacturers are “well-placed for an eventual recover y, given the subdued demand, they are reassessing how much production to maintain.” And with major manufacturers making decisions based on current volumes “for those starting from a low base, it will take up to six months for production capacity to adjust if demand significantly improves ”

The statement adds: “Where the prolonged weakness in demand has forced producers to reshape their business by mothballing sites, delaying investment, or making redundancies, restarting capacity is neither quick nor straightfor ward The longer the market remains stagnant, the concern shifts from near-term

impacts to longer-term consequences and risks.”

It continues: “ The main issues behind construction’s poor performance are structural. Delayed investment decisions, increased client caution, ongoing economic volatility, and a lack of consumer confidence have all contributed to a notable drop in new orders

“While large infrastructure schemes, including the prison programme, are progressing, this alone cannot offset the weakness in housing, where the government’s flagship commitment to deliver 1 5 million new homes remains far off track, hindered by planning capacity issues, regulator y delays, and weak investor confidence ”

Noting that “ many in the industr y had hoped that, after three difficult years, the sector would finally move into recover y in 2026, the group concludes that “sustained recover y will depend heavily on renewed investment in new homes and residential RMI ”

It adds: “Given the persistent difficulties and the sector’s importance to the wider economy, and with consumer confidence remaining stubbornly low, this group believes that targeted stimulus measures are now essential to restore momentum, support job creation, and unlock latent demand for materials and labour ”

Instantor celebrates centenary

Marking a century of press solution innovation, Instantor initially began operations in 1926 from a foundry at St James’s Gate in Dublin, close to the iconic Guinness Brewery That same year, the manufacturer patented the original brass compression fitting, “setting a new benchmark for reliability and ease of installation ”

Having made a full transition into the UK market over the last 18 months, the momentum has continued with the launch of “six groundbreaking new products” in 2025 alone

Alan Hogan, Managing Director –Plumbing, Heating & Kitchen Division at Sanbra Group, Instantor’s parent company, said: “In recent years alone, the business has evolved at pace entering new markets, delivering industr y changing innovations and earning prestigious awards This progress is driven by an exceptional team, and as we look ahead to the next centur y, our focus remains

firmly on continuing to lead and transform the market ”

To mark its centenar y, Instantor has a full programme of celebrations planned throughout 2026.

House building hopes

Offering a degree of positive news for the sector, recent figures from the National House Building Council show 115,350 new homes were registered to be built in 2025 up 11% on 2024 (103,669) Private sector registrations were up 12% to 75,227, compared to 67,265 in 2024 while the rental and affordable sector saw a 10% uplift in the same period, with 40,123 new homes registered in 2025 versus 36,404 in 2024

Daniel Pearce, Corporate Strategy Director at NHBC, commented: “Our latest figures show increased home building activity, although the volume of new homes built remains below long-term averages Whilst there are some tentative signs of conditions improving for developers to build homes, fragile consumer confidence, affordability challenges and economic uncertainty continue to impact demand ”

Across the UK, all regions apart from London experienced year-on-year growth in registrations, with the West Midlands (+29%) and Eastern region (+24%) seeing the highest increases. London registrations were down a significant 27% as lengthy delays at the Building Safety Regulator (BSR) and a drop in affordable homes delivery impacted development in the capital

Joining together

Henkel and Wetherby Laroc have formed a joint venture strategic partnership intended to “leverage synergies and accelerate the growth of high-performance building products and façade systems ” As part of this partnership, Henkel billed as a global leader for adhesives, sealants and coatings has signed an agreement to become the majority shareholder of Wetherby Laroc, itself a UK-based manufacturer of brands including ecorend and Wethertex with manufacturing and operational facilities in North Yorkshire

The move w i l l enable b ot h comp anies to g row t heir core business es by “combining Wet herby L aro c ’ s st rong lo c a l brands and market pres ence ” w it h Hen kel’s “ g lob a l innovat ion and te chnolog y c ap abi lit ies ”

Piot r Cib orowsk i, Vice President C onst r uc t ion E aster n Europ e at Hen kel

All house type registrations saw an uplift in 2025, except apartments which were down 2%, linked to regulator y challenges, scheme viability and the ongoing affordability crisis in London

While NHBC’s registration figures provide a positive outlook for house building activity, new home completions stood at 122,012 in 2025, 2% down on 2024 (124,272)

Daniel added: “A 2% drop in new home completions is marginal but a vital reminder that industr y barriers must be tackled to stand any chance of meeting the government’s promise to build 1 5 million new homes Accelerating planning reforms and addressing the skills shortage will help house builders deliver quality new homes, but resolving affordability challenges for homebuyers remains the key to unlocking demand and boosting house building activity.”

Ad hesive Te chnolog ies, expl aine d: “B as e d on our j oint dist r ibut ion net work and t r uste d brands we aim to accelerate market innovat ion w it h fo c us on t he UK and l ay ing t he found at ion to me et f uture ne e ds of our Europ e an c ustomers as wel l ”

Wet herby L aro c MD A lex C ha lmers adde d: “By combining t he exp er t is e, res ources and c ap abi lit ies of b ot h organis at ions, we are cre at ing a st ronger and more resi lient business w it h en hance d innovat ion and te chnolog y ”

Marsh Industries production boost

Marsh Industries has announced a significant operational expansion at its Bridgwater manufacturing facility with the introduction of a dedicated back shift, increasing overall capacity and strengthening service levels for customers across the UK.

This strategic investment enables the Marsh’s Bridg water site to operate extended hours, increasing manufacturing output and enhancing dispatch efficiency As a result, the firm states that customers “will benefit from faster lead times and quicker deliveries, helping projects remain on schedule and reducing downtime on site ”

National Sales Manager Ollie Beaumont said: “We believe this move will not only increase our ability to produce and dispatch tanks more efficiently, but also help us strengthen and build relationships with both new and existing customers by delivering the very best service the industry has to offer.”

BMF adds new members

Brewers Decorator Centres has joined the BMF as an affiliate member, enhancing the representation within the trade body’s Painting, Decorating and Building Chemicals membership category Reportedly the UK’s largest independent decorator’s merchant with a growing network of 267 stores, the family business was founded in Sussex in 1904

CEO Simon Brewer said: “Brewers’ vision and values are very much aligned with those of the BMF. As a company, we take pride in balancing commercial, environmental and social priorities, and we look forward to working with the BMF and fellow members to help advance the building materials sector”

Flat roofing specialist Flex-R has also joined the BMF as a supplier member Trading Director Danny Cole commented: “It is a perfect time for us to join the BMF as a strategy for continual improvement across the business and to demonstrate our commitment to this route to market Our merchant business continues to grow, and this membership will help us strengthen our relationships in this area Active involvement will improve our knowledge and expertise, ultimately enhancing our service.”

M A R K ET M O N I T O R

“Held

back by uncertainty”

The Construction Products Association has “revised down” its forecasts for UK construction growth with overall construction output now expected to rise by just 1.7% in 2026 a significant downgrade from the CPA’s 2.8% growth forecast in October.

According to the CPA’s latest forecast document, firms operating across the construction supply chain have all reported that the slowdown in activity in key sectors has persisted since Spring It states: “Weak fundamentals and geopolitical developments are expected to keep decision-makers risk-averse and lengthen the period of uncertainty that is holding back output growth in the private housing, private housing repairs, maintenance and improvement (rm&i) and commercial sectors ”

In private housing, noted as the largest construction sector, there is “little to suggest a large increase in house building activity this year ” For house builders, the CPA notes that there is an increasing trade-off between buyer affordability and development viability For instance, in areas where demand has been sustained (and) properties are affordable, site viability has been “affected by a growing list of additional costs imposed by the government, especially for smaller house builders ”

And in areas where site viability has been maintained due to higher house prices, “demand and affordability remain the key constraints ” An increase in current house building volumes would require a sharp rise in demand during the key Spring selling season for the major house builders, and at this stage, this “appears unlikely in the absence of demand-side stimulus” according to the CPA

Private housing output is now forecast to grow by only 1 5% in 2026, revised down from a forecast of 4.0% in Autumn

Private housing rm&i is the second-largest construction sector and activity was “subdued throughout 2025, despite a sustained period of real income growth, reductions in

interest rates and households with accumulated savings ” Therefore, the sector’s outlook is heavily dependent on when homeowners who have the finance available feel confident enough to spend on home improvements

The CPA further contends that activity will be negatively affected by the gover nment’s announcement in the

“The RMI sector’s outlook is heavily dependent on when homeowners who have the finance available feel confident enough to spend on home improvements.”

Autumn Budget that the ECO programme of energy-efficiency improvements to existing homes will now finish in March 2026 and measures included in the Warm Homes Plan are “unlikely to lead to notable growth in the near-term.”

Overall, the forecast for private housing rm&i output has been revised down to a contraction of 1 0% in 2026, marking a second year of decline.

More positively, in the third-largest construction sector of infrastructure, activity is said to remain strong, driven by energy generation and distribution and increased investment in water infrastructure under AMP8. There are

some caveats, but overall infrastructure output is forecast to rise by 3.9% in 2026 (unchanged from the Autumn 2025 forecast publication)

Rebecca Larkin, CPA Head of Construction Research, commented: “We enter 2026 with little to suggest that the conditions that held back construction over the last 12 months are improving: slow economic growth, weak business and consumer confidence and risk aversion resulting in subdued activity in the major sectors of construction

“With hopes of a recovery consistently dashed last year, firms in the construction supply chain are bracing themselves for another difficult year that is still laced with risks, challenges and uncertainty.

She continued: “However, there are two main primary questions remaining. Firstly, when will confidence improve enough to see homebuyers, homeowners and investors press ahead with large spending decisions and drive a pickup in house building, home improvements and large private sector projects Secondly, will government introduce a much-needed policy to enable demand in a housing market and house building sector given that affordability remains a key constraint?

“Until then, the 1.7% growth that is forecast for construction is pinned on niche areas of activity such as commercial fit-out and refurbishment, infrastructure work on energy and water networks, as well as the effective delivery of public sector building programmes for schools, hospitals and prisons ”

■ For more information on the Construction Products Association’s latest forecasts, use the shortcode www.rdr.link/mbz003

RETAIL CHALLENGERS

On your doorstep

Boosting sales to trade professionals is a central part of the growth strategies of the nation’s leading home improvement retail chains. Wickes’ recently published financial update for Q4 2025, for example, highlighted the further success of its TradePro loyalty scheme which offers an automatic 10% discount on all in-store and online purchases, with no minimum spend showing sales up 8% year-on-year and active members increasing by 11% to 643,000

B&Q, meanwhile, has confirmed plans to launch a ‘standalone’ TradePoint store concept, with the first location set to open this month in Barking Hitherto implants in its retail warehouses and representing the “next step of B&Q’s mission to make TradePoint a £1 billion business,” the new outlet will have a 32,000 sq ft sales area and is “dedicated exclusively to trade professionals, offering a personal 1-2-1 ser vice, great availability, competitive prices and speedy pick-up and deliver y solutions.”

First launched in 2011 and now with 1 5 million active members, the DIY giant reveals that TradePoint has already been growing consistently in recent years, with H1 2025 like-for-like sales up +6 9% and the brand now accounting for 22 4% of B&Q’s total sales CEO Graham Bell commented: “Growing

TradePoint is a strategic priority for B&Q and we ’ re proud to be launching this new standalone store concept Understanding the needs of tradespeople has been crucial and as a result, reliability, speed, product availability, competitive pricing and extended hours are all key elements of our new TradePoint proposition.”

With ser vices including a paint mixing desk, two timber saws and Sunday opening, the store will offer over 5,500 “competitively priced items to take away immediately for

Especially in a subdued market, the competition for securing trade spend is intense — and the battle is no longer restricted to other ‘traditional’ merchant firms in the local area. Whilst the threat increasingly extends into the digital realm, fighting for footfall in the real world demands a renewed emphasis on service, convenience and speed. PBM takes a look at new initiatives from ‘merchantadjacent’ operators pushing further into this territory.

ever y type of job” whilst customers will also have access to an extended range of more than 25,000 products available for store collection or deliver y to site.

In late Januar y, fellow Kingfisher business Screwfix announced the opening of its 1,000th store across the UK, Ireland (40+) and France (35), while its closely aligned competitor Toolstation unveiled the launch of its new “ Toolstation GO” store format with the first site now open in Battersea, south London

“Understanding the needs of tradespeople has been crucial and as a result, reliability, speed, product availability, competitive pricing and extended hours are all key elements of our new proposition.”

Based in easy-to-access high street locations and with “convenience at the heart of the proposition,” the business says the compact stores are designed to offer customers the “key products they need to get their jobs done, with a focus on ever yday trade and DIY essentials ” With core plumbing, electrical, power tools, hand tools and painting & decorating lines available in store and through Click and Collect, more items are available online for next day collection or deliver y including via the Travis Perkins plc brand’s Fast Track ser vice, allowing “thousands of products (to) be delivered to site or home in as little as 30 minutes ”

Toolstation states that its “knowledgeable and helpful colleagues remain at the heart of the store format,” with products localised to the outlet, and updated and maintained based on customer and store insight However, new features such as digital kiosks will further “help to streamline the shopping experience,” with the self-ser ve units allowing customers to skip queues and browse the range to place orders for collection at the counter

In addition, the store operates extended hours “to accommodate early starts and busy schedules,” opening from 6am until 8pm, and from 9am to 4pm on Sundays

Managing Director Lakhvir Sanghera said: “Our Toolstation GO stores combine seamless technolog y with the unrivalled ser vice and knowledge of our colleagues This new format delivers a quick and convenient shopping experience without compromising the high level of ser vice that customers know and trust Toolstation for

“We know how busy and time constrained tradespeople can be, and this smaller and more flexible store format means we will be able to open in different locations to our traditional stores.”

MERCHANT FOCUS

MKM BUILDING SUPPLIES TWO NEW BRANCHES

Opened on the same day, creating approximately 30 jobs and taking its national total up to 139 branches, MKM has launched new depots in Sidcup and Arbroath Expanding the independent merchant’s presence both in the South East of England and across its growing Scottish network, each branch is led by experienced local Branch Directors, reinforcing the firm’s model of “community-led decision making, strong stock profiles and service shaped by local trade needs ”

Both branches bring together a full range of building materials alongside in-branch specialists and dedicated kitchen and bathroom designers

Timber is also a particular focus for the sites Sidcup, for instance, offers an in-branch cutting service and 18,500 sq ft of fully covered storage are designed to ensure materials leave the yard dry, accurate and ready to use In Arbroath, the branch has a 41,000 sq ft footprint with large covered areas and treatedtimber racks with canopies to protect stock year-round particularly important in coastal Angus conditions

The branches will also “support local charities and community initiatives from day one,” with plans underway to work with Arbroath FC Community Trust, helping improve life chances for local people through the power of football In Sidcup, early plans are already in place to work with Mind in Bexley

ANDERSON ROOFING SUPPLIES

NBG MEMBERSHIP

Wokingham-based Anderson Roofing Supplies has become a Partner of NBG, joining the buying group to benefit from access to its online Hub, Supplier deals and a wider support network of fellow independent merchants Founded in 2003, Anderson operates from two branches including its main Wokingham location and a second in Camberley that was opened in October 2019

Sales Director Gavin Smith said the partnership is already helping in practical ways, explaining: “Being part of NBG gives us a wider support network whilst being able to remain independent and retain our own identity We now have access to Suppliers we couldn’t reach before, which will be invaluable in enabling the business to grow.

“It’s early days but we can already see the benefits of being with NBG and we know we made the correct decision in joining ”

HUWS GRAY GROUP TIMBER EXPANSION AND MORE

Huws Gray has launched its own timber merchanting operation at a site in Ayr formerly operated by National Timber Group (NTG), under its Thornbridge brand, which entered administration in late 2025 The move secures the jobs of several experienced employees, with further recruitment anticipated in the coming months

The Ayr site offers customers a high-quality purchasing environment, with all timber stored inside and therefore protected from the challenging Scottish weather conditions Eddie Hernon, MD at PDM Huws Gray, said: “Following our recent investment in our flagship timber mill in Grangemouth, the expansion of our timber merchanting capabilities is a key strategic focus for Huws Gray in Scotland

“After the news surrounding NTG broke in November, we began exploring how this opportunity could be realised, and I’m delighted that we have now agreed to take on the lease of this impressive Ayr site ”

In other Group news, Civils & Lintels has officially opened its first-ever national training academy at its ‘London Civils’ site in Hayes, near Heathrow Developed in partnership with leading manufacturers including ACO Water Management, Fernco, Marshalls, and A Proctor Group, the launch is said to mark a “significant milestone in the business’s ongoing investment in people, skills and customer service.”

The facility was formally opened by Huws Gray Group CEO Daksh Gupta (pictured), who has also been recently named on the 2026 Northern Power Women Advocacy List, marking the first time that a representative from the construction sector has received this accolade The list honours male allies who “actively champion gender equality and wider inclusivity” and recognises leaders who use their influence to “challenge the status quo, support diverse talent and help create workplaces where everyone can thrive ”

WOLSELEY GROUP RENEWABLES INVESTMENT

Wolseley Group has announced a further strategic investment in its supply chain infrastructure, with a second specialist fulfilment centre to support customers delivering large and complex renewables projects Located in Darlington, the new centre builds on the success of the Measham Fulfilment Centre, announced in September 2025, and form part of the specialist merchant’s long term plan to expand capacity as demand for renewable and low carbon technologies continues to grow.

The Group has also recently announced the opening of a new Renewables Centre location in Dalgety Bay, Scotland Based at Ideal Heating’s training facility, the centre will offer training to support installers looking to enter or expand within the renewables sector

LAWSONS GROUP HURRICANE MELISSA SUPPORT

DRAINFAST DONCASTER DEPOT

Founded in 2003, the specialist merchant has over 20 years’ experience supplying underground drainage and associated products to civils and groundworks contractors across the UK Its new Doncaster depot is said to represent an important next step in the firm’s continued growth and commitment to improving service levels for customers nationwide, enabling faster and more reliable delivery across the north including reduced lead times for live construction sites, strong local stock availability and greater delivery certainty, backed by its own fleet

Managing Director Trevor James commented: “Drainfast has grown by doing the basics exceptionally well Reliable stock, next-day delivery you can trust, and a team that puts customers first every time Opening a fourth depot in Doncaster is a natural next step for us as we build on our strong base of longstanding customers in London, the South East and the Midlands

“We chose Doncaster very deliberately. Its proximity to the A1 and M62 gives us excellent access (and) this strategically located depot will significantly extend our reach across the North of England, allowing us to better support civils and groundworks contractors throughout Yorkshire and Lancashire, including major construction hubs such as Doncaster, Sheffield, Leeds, Hull, York, Bradford, Manchester, Liverpool and Preston ”

In October and November last year, Hurricane Melissa wreaked devastation across Jamaica. Tazio Heath, CEO of Trizone Electrical Services, saw the devastation first hand and, with the wreckage meaning “it was difficult to get aid to those who needed it most” was inspired to try and help

As a long-term contractor to Lawsons Group, he went straight to the top by approaching Chairman Simon Lawson Simon said: “As soon as Taz called me, I asked what do you need? We talked and then I reached out to our branches and our suppliers and was amazed by the response Within two weeks we had commitments for over 19 tonnes of materials required to build emergency shelters: posts, tarpaulins, doors, carcassing, tools and fixings ”

Tazio commented: “I have known Simon and Lawsons for over a decade and was aware that they had a strong community and charity ethic. However, the speed and effectiveness of their response has been astounding. Nothing was questioned, help was immediately offered and actioned upon ”

With the materials being shipped by sea, Taz was planning to meet the ship when it docked and then personally delivery the materials to communities in need of shelters We will bring you updates in due course

All hands on deck

Based in Grangemouth and serving the trade and public throughout East and West Central Scotland, IBT Building & Timber Merchants has developed community support into a measurable commercial advantage with a simple philosophy — that a well-trained, confident team delivers better customer service and is able to give back more to people in its local area.

For more than two decades, IBT has built a reputation not just on its product range, but on its role in the local community. Staff expertise, community involvement and knowledge sharing are hardwired into how the business operates day-to-day.

A member of the BMF, NBG and NMBS, with 27 members of the team and more than 200 years of combined experience, it’s about ensuring that ever y employee whether they’ve been with the business a week or 20 years has the training and community relationships to offer trusted advice, solve problems on the spot and build lasting relationships with customers

Embedding training into ever yday operations

To ensure it offers the best support to its community as possible, IBT invested over £3,000 in training last year alone, delivering 124 hours of structured employee learning. Apprenticeships and product-specific courses make up some of the package to improve the quality of ser vice its team can offer customers.

For example, one apprentice who began in the yard has now progressed to a trade counter assistant role, while another employee is undertaking a level 6 management qualification alongside their full-time role

A culture of hands-on learning is said to be central to IBT’s success. Whether it’s sales staff with plumbing backgrounds or a transport manager who worked alongside joiners in a previous role, the team draws on a wide range of backgrounds to offer informed, practical advice to its customers

“All of our customers benefit from the combined experience we have on the team,” says Managing Director Gerry Carney “It’s not classroom theory, it’s real conversations with customers, solving problems as they arise and learning the stock This is how we can offer the best service and support possible.”

Community ser vice

Significantly, IBT ’ s support goes beyond the business requirements and extends wider into the local community In 2025, the independent merchant and its suppliers helped to raise or contribute around £45,000 to causes across Scotland

Highlights include supporting Strathcarron Hospice’s Christmas Tree Collection Campaign by providing volunteers and a vehicle, helping raise a total of £10,000 for the hospice. IBT also supplied a retired joiner with all the supplies he needed to build wooden planters and Christmas trees, which helped raise a further £20,000 for the hospice as well

Meanwhile in May, five of the team ran a 10k in Falkirk to raise money to build a new Santa Sleigh for the Grangemouth

December, IBT’s new vehicle liver y made its debut

ROOFING REWARDS

Rotar y Club. They raised approximately £2,000, hitting the target required

The team has also backed village “in bloom” groups with soil, compost and timber for planters and additionally donated materials worth hundreds of pounds to improve outdoor spaces at local nurseries and primar y schools

Gerr y explained: “We see ourselves as part of the community, not just a place to buy materials Whether it’s helping schools create better outdoor spaces, supporting local fundraising or working with community groups to improve parks and gardens, we want IBT to make a positive difference and be known in our community for our customer ser vice and local support ”

Dean Hayward, Head of Sales & Marketing at NMBS, sees this as a blueprint for merchant success. He comments: “Supporting the local community isn’t just good ethics, it’s good business Customers return because they trust the advice and enjoy the experience that independent merchants, like IBT, offer.

“ This business is a brilliant example of an independent merchant putting customer ser vice and local community at the heart of its strateg y and success plans ”

Support from NMBS

Behind the scenes, NMBS membership has played a vital role in supporting IBT ’ s journey. As Gerr y said: “We have been an NMBS member since 2003 and throughout the years, it has helped us compete, stay flexible and keep the shelves stocked with what our customers are asking for.

“ That kind of support is vital for independents like us ” For IBT, the formula is simple invest in expertise and offer local support, and the customer relationships and trust will speak for themselves

■ For more information on NMBS including how to become a member, use the shortcode www.rdr.link/mbz004 “

Promoting mental health awareness

With winter weather conditions continuing, a recent poll of roofers by Marley shows that 79% say their mood and mental health is ‘sometimes’ or ‘always’ influenced by working outside in colder conditions, and 86% admitted that they ‘sometimes’ or ‘always’ struggle with work motivation when temperatures drop and the rain comes.

With 70% roofers polled saying they have not received guidance, training or support for mental health and wellbeing from their employer, and two-thirds (62%) admit that they do not discuss their mental health with fellow workers, more needs to be done to support builders and roofers as they deal with the specific mental and physical health challenges that winter working brings

To support the trades, Marley has teamed up with mental health charity Tough to Talk for its Winter Wellness campaign And with counter staff and branch teams in a unique position to help raise awareness of mental health and wellbeing issues with their customers, merchants can also get involved by encouraging them to familiarise themselves with the support and guidance available

Tough to Talk has highlighted key advice that can support roofers’ physical and mental wellbeing and identify the warning signs to look out for :

Physical wellbeing: Invest in decent quality winter wear to keep warm and dr y in challenging conditions, take regular breaks with warm food and drink

Mental wellbeing: Set intentions and practice deep breathing, check in with your crew and ask for help when needed reaching out is a sign of strength, not weakness

Warning signs to look out for : Persistent low mood, being withdrawn from colleagues and friends, feeling over whelmed

Steve Whittle, founder of Tough to Talk, said: “We are delighted to collaborate with Marley on its important Winter Wellness campaign Winter can be a demanding time for trades and Marley’s exclusive poll underlines some of the mental and physical health issues that need to be spoken about and acted upon We encourage tradespeople who need it to reach out for the support that is available. Whatever the weather, we are here to help.”

■ For more information about the mental health partnership, visit Marley’s website via www.rdr.link/mbz005 or go to www toughtotalk com

Leading the way

The BMF is set to welcome merchant members back to its Coventry HQ for its popular Branch Management Workshop, retur ning 17-18th March for two days of leadership development, practical lear ning and industry insight.

Designed exclusively for Branch Managers and thos e aspiring to step into the role, the workshop supp or ts delegates in strengthening leadership capability and driving branch p erformance across e ver y area of op eration With a comprehensive two-day programme, attendees can exp ec t a blend of strategic p ersp ec tive, hands-on s essions and inspiration all aimed at equipping managers with the to ols and conf idence to lead more ef fec tively

The e vent will b e hosted by Ke v in Parr, a leadership sp ecialist and exp erienced communicator with a sterling track record in the building materials s ec tor, and known for his work in hig h-p erformance environments Ke vin will guide delegates throug h b oth days, ensuring maximum value is gained f rom the divers e agenda

Day One op ens with an over vie w of BMF ’ s Strateg y and C ore Values f rom CEO John Ne wcomb, s etting the s cene for s essions fo c us ed on leadership sty les, communication and management visibility Hig hlig hts include a s ession f rom Excelsior S olutions C onsultanc y ’ s Kat Dance y on The Communication Leader, alongside insig hts into mo dern leadership f rom C hris Fisher of ECI S oftware, w ho will explore the impac t of AI, and R achel C onstable of MKM Building Supplies, w ho will share p ersp ec tives on sustainability

The afterno on brings a strong op erational fo c us, with sp eakers f rom recognisable merchants and suppliers contributing their exp er tis e on b ecoming The Knowledge Leader The f irst day

concludes with an interac tive dis c ussion on leadership and management b efore delegates come together for the Networking Dinner at the Village Hotel, lo cated clos e to BMF Head Of f ice.

Day Two turns attention to logistics, c ulture and inspiration with s essions

Afg hanistan. Stuar t will ref lec t on leadership under pressure, sharing less ons in courage, adaptability and clarity that res onate strong ly with to day’s branch management challenges

“Alongside the structured programme, the workshop offers valuable networking oppor tunities throughout, enabling delegates to connect with peers and industr y exper ts, exchange best practice and strengthen professional relationships.”

covering transp or t, time management and team motivation A ke y feature of the morning programme will b e The Inspir ing Leader, w hich will s ee S elco CEO Fr ank E l k ins sharing his insig hts into real-world leadership exp eriences

The afterno on programme, meanw hile, address es vital topics including health & safety and learning & de velopment, with contributions f rom Huws Gray, PGS, Lig hthous e and BMF ’ s ver y own L earning & De velopment Manager, Marianna Pe et Closing the workshop, ke ynote sp eaker Stuar t Barker will deliver a p owerful address drawn f rom his exp erience commanding s oldiers on op erations worldwide, f rom the Gulf War to

Alongside the str uc tured programme, the workshop of fers valuable networking opp or tunities throug hout, enabling delegates to connec t with p eers and industr y exp er ts, exchange b est prac tice and strengthen professional relationships A networking dinner als o provides a dedicated space for collab oration and connec tion across the building materials community

FACE TO FACE

DEKS is a specialist manufacturer and distributor of high-performance solar, roofing, flat roofing, drainage and plumbing solutions, serving builders’ merchants, retailers and online trade channels across the UK, Europe, Middle East and Africa

The company ’ s portfolio includes rubber and lead-free flashings such as Dektite, Seldek and Fast Flash, as well as comprehensive drainage systems (DekDrain), pipe couplings and innovative solar roofing solutions under the SolarDek brand

PBM speaks with Managing Director Ollie Janes.

QHow did you get into the industry and to your current position?

AI’ve spent the majority of my career in logistics, working with organisations such as Ryder, CEVA, DHL and the NHS, alongside a brief period with a small polymer manufacturing business This gave me a solid grounding in supply chain operations, sales and manufacturing environments

When the opportunity arose to join DEKS, it was simply too good to pass up While I hadn’t previously worked in the building industry, the role aligned perfectly with my experience Nearly eight years on, the business is unrecognisable, having evolved significantly and continuing to go from strength to strength

QWhat are the current challenges facing your company?

ACapacity and space constraints remain an ongoing consideration as we continue to grow Keeping pace with technology including the effective adoption of digital tools and AI requires sustained investment and careful implementation

In addition, the increasing presence of lower-quality products in the market puts pressure on differentiation, pricing, and the need to consistently communicate the value of quality, performance, and reliability

Q And how do you feel the building materials industry has changed in recent years?

AThe growth of online channels and drop-shipping has had a major impact, fundamentally altering how products are marketed, sold and

fulfilled This has raised expectations around speed, availability, and service while reshaping traditional distribution models and customer relationships

Equally, intense price competition is compressing margins, while contractor insolvencies create uncertainty and financial risk across the supply chain Extended or tightening payment terms further strain cash flow, particularly for smaller merchants

“There’s also a growing need for merchants to clearly differentiate themselves — whether through service, expertise, availability or value-added solutions — in order to remain competitive in an increasingly commoditised market.”

There’s also a growing need for merchants to clearly differentiate themselves whether through service, expertise, availability or value-added solutions in order to remain competitive in an increasingly commoditised market

Q

What has been your biggest challenge so far?

AManaging the growth trajectory of the business In 2024, we grew by 40%, which was fantastic but created immediate strains that needed to be

addressed quickly to maintain the high levels of customer service and stock availability we ’ re known for

Balancing the pace of growth with operational resilience and team wellbeing has been one of the most demanding, but also most valuable, learning experiences

QWhat advice would you offer those considering a career in the building materials sector?

AFocus first and foremost on relationships This is a small world where everyone tends to know everyone, and people ultimately buy from people Trust, reputation, and long-term relationships are critical to success

That said, the industry is evolving rapidly due to digitisation and AI While core skills and product knowledge remain fundamental, embracing digital change is essential More agile businesses will adopt new tools that allow them to pivot faster than those that remain static

QAnd finally, where do you see yourself in five years’ time?

AMy focus is firmly on delivering the business’s long-term growth ambitions We have a seven-year plan to double our revenue from 2025, and my role will be ensuring the right strategy, structure, and resources are in place to achieve that while maintaining the service levels and standards we ’ re known for

■ For more information on the DEKS range and its support services for merchants, use the shortcode www rdr link/mbz053

Bringing over twenty years of experience in logistics and commercial leadership, Ross Baxter has been appointed as Managing Director of Okarno

Previously Commercial Director for fellow Saint-Gobain business Pasquill, Ross commented: “Our priority is to act as a true supply chain partner for our customers, offering everything from single parcels to full pallets with rapid turnaround, combined with a customer-centric culture and service mindset ”

avestone has appointed Dan Smith as National Sales anager Dan brings almost 20 years ’ experience of the uilding and landscaping sector having started his career at ent-based independent Direct Builders Merchants where he worked his way through the business in areas ranging from ard duties and counter sales through to branch management

He then moved to AG Paving and Building Products as South East Merchant Sales Manager where he was promoted o Head of Merchant Sales GB, leading the national merchant eam and playing a key role in driving consistent year-on-year sales growth for the business

Samantha Smith has joined Naylor as its National Sales Director Samantha has more than 25 years of experience gained at Marshalls and, most recently, Keyline Civils Specialist where she spent nine years as National Sales Manager before being promoted to Regional Sales Director

In her new role, she will head-up an extended sales and commercial team comprising of four Regional Sales Managers, a highways sector specialist and a Sales Manager for power whilst Naylor’s Commercial Manager and team will also report to her

Boosting its presence across London and the Home Counties, and supporting merchants with on-the-ground product support, Talon has appointed Jade Summers as Regional Manager for the South East of England

Joining the company ’ s team of six Regional Sales Managers, Jade brings 18 years of sales experience to the role, having previously worked for HPS (UKPS) as a bathroom showroom manager

Marshalls has announced the appointment of Simon Bourne as Chief Executive Officer Having been named interim CEO in November last year, Simon’s appointment reflects his extensive business and leadership experience, having been with the Group for more than 10 years in a variety of senior operational and commercial roles, and a full member of the Board since 2022

Reflecting “succession planning rather than structural change,” EH Smith states that it has strengthened its long-term future through a series of measured leadership appointments at Group holdings level

John Cave (pictured) has been appointed Group Chief Executive Officer, leading the Group’s longterm strategy and operations Mark Mallinder becomes Group Development Director, Chloe Cave is appointed as Group People and Culture Director, and Mark Leinster takes on the role of Group Property Director

Mark Setchell continues to lead the Builders Merchants business as Managing Director and John Parker will continue in his role as Group Chairman

MARKET COMMENT

A pragmatic approach

Independent builders’ merchants have entered a new year facing the prospect of tighter cashflow and a sluggish housing market that is only forecast to improve the other side of the summer. Ian Murphy, Chief Operating Officer at IBC, a Partner of National Buying Group (NBG), outlines the practical shifts — including digitalisation and better data standards that can help independents to steady margins and secure local growth.

Independent merchants can expect the year to be heavily influenced by the twin pressures of constrained cashflow and limited market support for new build activity Demand for new homes is likely to be subdued for the first six months of 2026, so merchants will need to manage working capital carefully, be disciplined about purchasing and avoid overstocking slow-moving items

Inventor y decisions that ignore both cost and availability risk tying up cash or forcing markdowns when the market picks up

Digitalisation

Digital adoption is no longer optional for independents With shifts to both the demographic of the workforce and buying behaviours, an effective digital footprint opens doors to new customer segments and streamlines day-to-day operations

It’s important that merchants prioritise simple, high-impact moves: ensure Supplier pricing is tracked accurately and that any online listings are accurate enough to make it easy for local trades to check stock and prices remotely, and consider light Customer Relationship Management (CRM) tools to capture repeat-business opportunities

These steps both improve service for existing customers and make it easier to win new ones

In addition, the industry is moving towards shared product data standards with the NBG-backed Building Materials Digital Services (BMDS) Data Yard initiative and

merchants stand to gain from clearer, more consistent information. For independents, standardised product information reduces errors in specification, cuts time spent chasing details with Suppliers and supports smarter ordering decisions all of which lower the operational friction that eats into margins

L ocal ser vice and knowledge

Despite the push to digital, the most reliable growth opportunity for independents this year will be local strength: exceptional customer ser vice, trusted product advice and agility at branch level

Merchants who double down on local relationships understanding builders’ project pipelines, offering timely technical support and tailoring stock to regional demand will retain existing customers and attract new trade buyers Simple ser vice differentiators, such as proactive stock alerts or in-branch product demonstrations, can make the difference when wider market demand is muted

Plus, greater collaboration within the merchant and Supplier community is improving access to pricing and promotional resources Strategic alliances between buying groups mean independents can benefit from improved purchasing terms while retaining local autonomy

Complementing this, IBC is launching Supplier marketing programmes that help members amplify their online presence and support local websites and social channels.

“Despite the push to digital, the most reliable growth oppor tunity for independents this year will be local strength: exceptional customer ser vice, trusted product advice and agility at branch level.”

Straightforward steps to take n ow for a stron g 2 02 6:

● Tighten working capital routines including reviewing payment terms, rotating stock more frequently and focussing on products that sell well

● Improve basic digital touchpoints such as online availability and up-to-date pricing, and make it simple for customers to contact branches.

● Adopt standardised data to simplify purchasing and reduce specification errors

● Lean into local expertise by investing in staff product training Use customer conversations to shape next season’s buying

● Monitor the market and plan for a slow start to the year while ensuring flexibility in purchasing to capitalise on any uplift in the second half

The effect is twofold: better behind-the-scenes purchasing power and more visible, localised marketing support for independents

If 2025 underlined one lesson, it was that merchants closest to their customers are best placed to grow with them This year will reward independents who combine disciplined cashflow management and sensible stock control with pragmatic digital steps and continued investment in local service.

■ For more information on IBC and NBG, use the appropriate shortcode below: IBC ..........www.rdr.link/mbz006 NBG ........www.rdr.link/mbz007

Smaller and smar ter

In today’s kitchens, space really does come at a premium. The average UK home is getting smaller while the rise in single-person households is driving demand for apartments among renters and house buyers

It’s led to an increase in demand for compact kitchen products that don’t compromise on style or functionality Sink manufacturers have risen to the challenge and invested in design-led products that make the most of ever y centimetre and it’s a segment of the market that is proving lucrative for merchants that are willing to expand their product offering.

Stock for success

One size definitely doesn’t fit all and merchants that want to successfully compete with the big-name DIY stores need to cover more bases when it comes to kitchen sinks Customers’ needs var y massively and there’s

now real demand for sinks that provide thoughtful solutions for a range of applications from apartments and utility rooms to open-plan kitchens

It’s meant that merchants are having to move away from stocking the standard-sized utilitarian stainless steel sinks that have historically filled shelves and dominated displays Taking a more considered approach to the ranges that are stocked and displayed is crucial, and although this may require more of an initial investment in terms of time and money, it’s a strateg y that is essential for capitalising on sink sales

Smaller, smarter solutions

Sink manufacturers are meeting the needs of an increasingly diverse market. So, what sinks should merchants have on display and readily available from stock?

Double and 1 5 bowl sinks are still highly sought after solutions thanks to the flexibility

and practicality that they provide so they should still feature in merchants’ offering. However, the reality is that not every kitchen has room for multiple bowl sinks

Thoughtfully designed single bowl sinks that offer the flexibility of a 1 5 bowl model will offer trade and DIY customers the best of both worlds Models such as Clear water’s new Kameo-X, which features a secondar y drainage outlet that acts as the sink’s overflow to enable the main bowl to be used to its maximum depth, are providing attractive to commercial customers and consumers are alike

Consumer appetite for products that enhance day-to-day life has never been greater and workstation sinks, which transform the sink space into a functional zone are also offering merchants valuable upsell opportunities

As well as being available in a variety of sizes and formats, workstation sinks provide a

SHOWROOM SALES

stylish, space-saving solution and mean buyers no longer need to compromise on aesthetics or ergonomics They are designed to be used with custom-fit accessories such as chopping boards and stainless steel trays, which help to free up precious worktop space thanks to their ability to fit over the sink

These accessories are easy to highlight within displays as they sit within the sink’s footprint and provide merchants with the chance to make additional sales and increase the standard order value.

They are also something of a showroom showstopper and are ideal for those that want to maximise display space with eyecatching products that change the conversation and make customers think ‘smart’ rather than ‘small’

The interior trend for personalisation is here to stay, and merchants need to be able to provide customers with kitchen sinks that offer a point of design difference. Displays should highlight the range of materials and finishes available to capture customers’ attention, and it pays for merchants to have a selection available from stock

Seeing is believing

We all know the value of showcasing products in displays, but a lot of merchants just don’t have the floorspace to dedicate to large kitchen room sets It’s here that the latest compact sinks really come into their own.

Not only do they take up less store space, which makes it a no-brainer to have them on display, but their USPs can be clearly communicated without the need for staff having to invest too much time selling their benefits. Customers can instantly visualise how effective and stylish smaller sinks can be

“Displays should highlight the range of materials and finishes available to capture customers’ attention, and it pays for merchants to have a selection available from stock.”

and see the potential for transforming compact kitchens into multifunctional spaces

In addition, they provide valuable crossselling opportunities, too Dressing the wet zone with stylish taps in matching or contrasting finishes and including integrated accessories can really enable merchants to make add-on sales and boost profit margins

Sales potential

We’re expecting real growth in the spacesaving sink category. And with compact sinks being specified as standard in many newbuild houses and apartments, merchants that stock a carefully considered range of models will have more opportunities to make volume sales and win repeat business from developers and contractors, too

Staying abreast of the latest launches and kitchen sink trends is vital for merchants and understanding the individual USPs of different models is key to capitalising on sales and helping customers maximise the potential of smaller kitchens With so many models now available, customers increasingly look to merchants for advice and recommendations

Educated staff help instil confidence in customers and can help to speed up the sales process It also helps merchants to differentiate themselves from the competition, which is increasingly important in today’s crowded marketplace

■ For more information on Clearwater and its support ser vices for merchants, use the shortcode www.rdr.link/mbz008

Fraying fabric?

After much delay, the Government finally launched the £15 billion ‘Warm Homes Plan’ which it states is designed to “help millions of families benefit from solar panels, batteries, heat pumps and insulation that can cut energy bills.” While the Plan has been positively received by the sector in the main, some have criticised the imbalance between renewable energy solutions and a lack of sufficient emphasis on ‘fabric first’ measures or wide-ranging insulation upgrades. PBM reports…

While broadly welcoming the release of the Warm Homes Plan, the Builders Merchants Federation argues that the Government has made a “significant error by neglecting the fabric first approach and omitting the requirement for sufficient insulation, which could reduce the efficiency of heat pumps ”

With the funding promise intended to cover the upgrade of up to five million homes, the proposals aim to lower energ y bills and li as many as a million families out of fuel poverty by 2030 e plan confirms £5bn has been allocated for upgrades such as solar panels and heat pumps targeted at low-income households; £2bn for low-cost loans available to those who can afford them; and £2 7bn for the boiler upgrade scheme, allowing people to exchange their gas boiler for a heat pump at a cost of £7,500

Other measures include “ green mortgages,” offering lower interest rates for homes equipped with energy-efficient systems

John Newcomb, BMF CEO

Howe ver, with its fo c us almost entirely on installing rene wables, there is “ no requirement for hous eholds to upgrade their insulation to a le vel commensurate with the ef f icient op eration of a ne w heat pump, ” w hich the BMF b elie ves could b e a “costly mistake ”

CEO John Newcomb commented: “Our members manufacture and supply all the products and systems in the Warm Homes Plan, making this a timely announcement as many are reviewing their trading forecasts for the next two to three years and considering investment decisions and staffing levels

“However, it seems illogical that a £7,500 B oiler Upgrade S cheme grant can be claimed without measures to properly insulate homes first We will call on the Government to ensure insulation is given due importance in the plan ”

Becky Lane, CEO of retrofit company Furbnow, added: “With loans focusing on technologies instead of the fabric, the Warm Homes Plan risks leaving behind millions of households who are not eligible for local grants It’s great to see the government taking the need for warm homes seriously, but unfortunately the Plan falls short.

“Solar panels and batteries will cut electricity bills and heat pumps will help you create a low-carbon home but if your home is already struggling to keep heat in,

then this loan does not help improve your insulation and keep you warm. Insulation is the missing piece

“ e UK’s homes are old, leaky and inefficient, and until we fix that, people will continue to live in cold homes and pay more than they should ”

In fairness to the Government, lengthy though the document is, the Warm Homes Plan announcement must still be seen as more of a roadmap than a destination

Insulation is not overlooked entirely indeed, wall, floor, and roof insulation were all specifically cited as upgrade measures that will be available under forthcoming schemes whilst the potential boon in solar, heat pumps and more will be welcomed by an industr y that has already pivoted to take advantage

Further details are due to be published later in the spring and throughout the year, and we shall report back accordingly.

■ To read the full 152-page Warm Homes Plan, use the shortcode www rdr link/mbz009

■ For more responses from industry including comments from trade associations, manufacturers and installation firms, plus further details on the renewable technologies aspects via the PBM website, go to www rdr link/mbz010

Inside knowledge

Whether your customers are working on new homes, building extensions, converting a loft or refurbing a property, it’s likely that they’ll need to tackle internal partition and party walls In some ways, this is more challenging than insulating an external wall, because the regulations are often more nuanced and the performance requirements can be less obvious

Accordingly, Knauf Insulation has issued guidance when it comes to insulating party and internal partition walls to help ensure acoustic, thermal and fire performance that meets regulations and the expectations of your customers and their clients

When it comes to the differences between insulating party and internal partition walls, it is important to consider that each have their own requirements for insulation performance For instance, dividing up the space inside a single property, the main goal when insulating internal partition walls is to provide acoustic insulation.

While this may be less important between a kitchen and a living room, having a quiet home office space or bedroom will be vital and the three keys to effective acoustic insulation are adding mass, separation and absorption.

Firstly, mass in metal or timber stud internal partition walls comes primarily from the plasterboard and there are many types of plasterboard designed specifically

for acoustic applications. Because these walls have a lower mass compared to masonr y walls, it’s even more critical to add absorption and separation.

Separation reduces impact sound transferred through the structure such as footsteps. We’d recommend using acoustic clips to fix the plasterboard to the wall studs These clips are designed to absorb vibrations and reduce sound transfer between elements in the build-up.

Absorption is last but certainly not least and a glass mineral wool roll, such as our Acoustic Roll or OmniFit Thermal and Sound Slab, is the best bet for internal partition walls Many people think that rock mineral wool is the go-to product, but glass mineral wool performs just as well and is easier to handle

The rolls can be friction fitted between studs but make sure it fits

“When it comes to the differences between insulating par ty and internal par tition walls, it is impor tant to consider that each have their own requirements for insulation per formance.”

Knauf Insulation outlines guidance and advice for merchants to pass on to their customers when they are insulating party and internal partition walls.

snugly and isn’t compressed as this can affect its acoustic performance

The hidden heat loss in party walls

When it comes to party walls, shared between two separate homes such as in blocks of flats, semi-detached and terrace homes, acoustic insulation remains crucial but so is thermal efficienc y

For a long time, the conventional wisdom on party walls was that they do not significantly contribute to heat loss, but Building Regulations now correctly identify that thermal bypass causes substantial heat loss in terraces and semi-detached properties

If the party wall cavity is left uninsulated, cold air from outside travels up through the cavity, creating a chimney effect that draws heat from both properties up into the roof

When working on new builds, the insulation has likely been considered in the house design The goal is to get the U value down to an effective 0 0 W/m2k, meaning there is only negligible heat loss in the cavity. The recommended approach is to fully fill the cavity, typically 75mm wide, with an insulation product that also provides acoustic and fire performance such as glass mineral wool

Glass mineral wool slabs such as Masonr y Party Wall Slab and Timber Frame Party Wall Slab can be friction fitted between the leaves of the blockwork and the wall ties The slabs need to be tightly butted so that

the fibres ‘knit’ together to maximise acoustic and thermal performance.

In many older properties, this cavity is left uninsulated Retrofitting these cavities is usually done with a blown-in product such as Supafil, and this kind of retrofitting is often triggered by a homeowner looking to do a loft conversion which requires the party wall to be insulated to be compliant with Building Regulations.

Fire safety

Fire safety must also always be considered when insulating buildings Increasingly, insurers, local authorities and clients require non-combustible materials in external walls, regardless of height or use, to minimise fire risk

All CE or UKCA marked insulation is classified under the Euroclass system which measures combustibility, smoke and flaming droplets from F (easily

flammable) to A1 (non-combustible)

Products rated A1 or A2-s1,d0 are classed as non-combustible and will not significantly contribute to the spread of fire

Knauf Insulation’s glass and rock mineral wool products meet this standard, achieving A1 or A2-s1,d0 ratings However, always check the specific Euroclass rating of individual products, as performance can vary.

Getting the details right

Insulating internal partition and party walls properly isn’t just about meeting Building Regulations, it’s about creating homes that are quieter, more energ y efficient, and safer for the people living in them

From stopping sound transfer in internal partition walls to eliminating hidden heat loss in party wall cavities, the details matter. That means choosing the right type of insulation for each application, installing it

correctly and paying attention to junctions, gaps and how materials interact.

Whether a new build, retrofit, extension or loft conversion, a well-insulated internal structure is something your customers’ clients will feel the benefit of every single day

■ For more information on Knauf Insulation’s range of products and support ser vices for merchants, use the shortcode www rdr link/mbz011

As extreme and unpredictable weather becomes more frequent, Mark Parsons, Technical Director at Russell Roof Tiles, is urging the construction sector to factor the changing climate into roof design from the specification stage.

Whatever the weather

Storm Goretti marked the start of 2026, bringing with it exceptionally strong winds, heavy snowfall, and significant rainfall gusts of wind reaching 99 mph prompted red weather warnings in parts of the Southwest. Similarly, despite breaking two records (and placing it in the top three hottest and sunniest years alongside 2022 and 2023), last year also featured several major storms, including the most notable Storm Eowyn with wind gusts exceeding 90mph

Strong winds are the most common threat to roofs, uplifting tiles and damaging structures, but excessive rainfall, ice, sunlight, heat and snow can be equally harmful. Indeed, a well-designed pitched roof protects against solar overheating in summer and shields against wind-driven rain and snow in winter

Incorrect specifications can leave roofs vulnerable to severe weather, which can greatly affect their durability and performance which, after prolonged exposure, can lead to costly damage over time

Mark Parsons, Technical Director at Russell Roof Tiles, comments: “When specifying a roofing solution, key factors to consider include the building’s location, structure and use, alongside regional weather trends Taking current weather patterns into account during the specification process is critical to prevent the installation of unsuitable roof products and ensure optimal

performance and the safety of occupants ”

The increase in storm activity makes it more important than ever to make sure roof products are fitted correctly Following UK standards (BS 5534:2014+A2:2018), accounting for local wind conditions, for the installation of tiles ensures durability, while using properly specified underlays such as the supplier’s RussFast Underlays can provide extra protection against wind-driven rain, thermal movement, and freeze-thaw cycles

When considering materials and components for roofs, Mark explains that it is essential for roofing contractors to choose

products with a proven track record from a reputable manufacturer to ensure they comply with building regulations and standards At Russell Roof Tiles, he notes that all tiles and accessories are designed and tested by experts to meet the British Standards of manufacturing, ensuring robust performance against the elements

Specified products must also be made from durable, high-quality material to ensure they can withstand all weather conditions For example, many Dr y-Fix roofing accessories on the market contain plastic, so when we experience sustained high temperatures, these components can become damaged. However, the manufacturer’s range of Dr y-Fix accessories are said to be “tried, tested and designed to cope with and withstand all temperatures they are exposed to on British roofs, even during the hottest periods ”

Mark continues: “We work with architects, specifiers, installers/contractors and building control to ensure all our products meet all necessar y design requirements. We examine the geometr y and the site location in conjunction with exposure, roof pitch and rafter length when assessing the roofs’ long-term ability to withstand the unpredictable British weather ”

Recently celebrating its 60th anniversar y and now soon to mark 15 years as a leading independent concrete roof tile manufacturer

“A well-designed pitched roof protects against solar overheating in summer and shields against wind-driven rain and snow in winter.”

following its acquisition from CEMEX by Crown Global Equity in 2011, Russell Roof Tiles supports merchants in addition to supplying products for top housebuilders and high-profile social housing and commercial projects alike

Initially founded as the Annandale Tile Company, the business has grown from its original 11-acre site in Halleaths, Lochmaben into a major UK producer of concrete roof tiles and accessories, now with two additional sites as well as the original Scottish plant Innovation has been a key facet throughout its 60+ year histor y, buoyed by the more recent “major strategic shift” led by Managing Director Andrew Hayward and his senior team

Extensive development has followed across all three sites with capital investment “delivering major product innovation, increased technical capabilities and people development ” This has included the modernisation and futureproofing of its facilities to boost capacity, production speed and manufacturing efficiency alongside further investment into training support such as the upgraded Training and Innovation Hub which opened last year

Recent product innovation included the launch last year of the “revolutionar y ” Bute3 concrete roof tile Said to be the result of five years development and investment of £2m, Bute3 “combines the aesthetic appeal of traditional plain tiles with the efficiency of a modern interlocking design” to offer a versatile and cost-effective roofing solution that “pushes the boundaries of concrete roof tile manufacturing ”

With the interlo cking design allowing for fast and reliable installation, the manufac turer als o has a technical team of sp ecialists available to dis c uss and advis e on projec ts, utilising b esp oke computer s oftware to derive ef fec tive f ixings against predic ted uplift values that will meet with future weather conditions

■ For more information on the Russell Roof Tiles portfolio and its support services for merchants, use the shortcode www.rdr.link/mbz012

WYCKHAM BLACKWELL 60 YEARS OF ROOF TRUSS EXCELLENCE

Wyckham Blackwell is celebrating 60 years since it first began designing and manufacturing timber roof trusses Founded in 1884, the supplier’s journey into roof truss production began when it was approached by Morris & Jacombs in 1966 to supply trusses for 500 homes designed by the City of Birmingham

Today, thanks to significant investment in state-of-the-art machinery including a new 65metre-long roof truss pedestal production line, two Hundegger production saws and a laser-set Wolf table press the business can manufacture complex, high-volume truss solutions “with exceptional accuracy, speed and efficiency.”

Its roof trusses are said to be at the heart of thousands of homes and buildings, designed to meet “the most demanding structural, aesthetic and sustainability standards ” Over six decades, the company has evolved its truss offering to include Attic Trusses for optimising loft spaces, Feature Trusses for striking vaulted ceilings and Curved Trusses designed to meet specialist planning requirements

Furthermore, all trusses are manufactured using sustainably sourced PEFC-certified timber, supported by a comprehensive design service, full structural calculations, CE certification and factory treatment options that offer a 60-year guarantee against fungal and insect attack

■ For more information, enter the shortcode www.rdr.link/mbz013

WIENERBERGER UK AND IRELAND ENVIRONMENTAL PRODUCT DECLARATIONS

Covering both its UK manufactured brick and roof tiles, wienerberger has published Environmental Product Declarations (EPDs) to support customers in their search for transparent and accessible sustainability data EPDs are standardised and externally verified documents that set out a product’s environmental impact across its entire life cycle, from raw material extraction through the manufacturing, installation, operational and disposal/recycling phases

Increasingly sought-after by specifiers, architects, installers and merchants, they provide data on impacts such as carbon emissions, water use and secondary materials (recycled content) And with the EPDs, customers can easily assess the embodied carbon for the firm’s brick and roof tile products and improve the accuracy of their supply chain (Scope 3, Purchased Goods) emissions accounting.

The EPDs also enable customers to earn credits for green building certifications such as BREEAM and LEED

■ Access the EPDs from the wienerberger website via www.rdr.link/mbz014

QEP ROBERTS WOOD & LAMINATE UNDERLAY RANGE

The QEP brand Roberts has been making quality flooring tools trusted by installers for over 80 years. For the first time, it is now bringing its well-proven reliability to what lies beneath the floor with a new range of highperformance wood and laminate underlays

Manufactured in the UK using recyclable XPS Foam, the range includes options to cover every subfloor and provide all types of wood and laminate flooring with a stable, durable platform The collection opens with the Roberts 2.5mm Underlay a fan-fold board that levels out floor imperfections, delivers impact sound reduction, thermal insulation and moisture-resistance

Additional options include the 3mm PLUS with an added foil vapour barrier while, also in a fan-fold form, Roberts 4mm PLUS lets professional installers take underlay performance even further in high traffic environments At the top of the range, the Roberts 5mm Underlay boards are said to be easy to handle and cut with excellent sound absorption, thermal insulation and levelling properties

■ For more information, including details of dedicated POS and sample packs, use the shortcode www.rdr.link/mbz015

ROCKWOOL UK TRAINING ACADEMY

Rockwool UK has launched a national Training Academy for construction and building safety professionals at its West Midlands global centre of excellence for firestopping, with the purpose-built Academy delivering best practice learning and practical, hands-on training around the use and application of its products

MD Nick Wilson said: “As the industry continues to adapt to the changes brought about by the Building Safety Act, Rockwool is committed to supporting best practice and our education and training initiatives are key to that We’re very pleased to deepen this commitment with the launch of the Training Academy and looking forward to welcoming partners to our flagship facility at Hams Hall ”

■ Find out more about Rockwool’s training provision via www.rdr.link/mbz016

The quiet decisions shaping margin

As stock becomes more complex and prices more volatile, understanding how cost is calculated, applied and trusted is no longer just something for the accounts team to worry about. It has a direct impact on commercial decisions every day. Here, Ten-25 Software’s Ian Oldrey looks at how stock valuation really works in merchant businesses — and why consistency, discipline and visibility tend to matter more than chasing theoretical perfection.

Sto ck costing is one of thos e topics that rarely gets much attention outside f inance meetings, but it inf luences almost e ver ything a merchant do es. Pricing decisions, purchasing strateg y, margin protec tion, credit exp osure and e ven how teams b ehave day to day all dep end on how sto ck is valued, and how conf ident the business is in that valuation

As business es grow, the question moves b e yond “ w hat did we pay for it? ” to s omething more nuanced How should that cost b e repres ented across time, volume, pro cessing stages and lo cations? And just as imp or tantly, how much tr ust can the business place in the numb er it’s using?

Many merchants star t with a sing le average cost p er pro duc t It’s simple, familiar and usually go o d enoug h at

lower volumes But once sto ck star ts moving throug h multiple purchas e c ycles, branches, mills or value-added pro cess es, the assumptions b ehind that average star t to des er ve clos er attention

Aver age, last and standard cost

Most merchant systems supp or t s ome combination of average cost, last cost and standard cost The y have similar names, but ver y dif ferent answers the y ’ re often talked ab out interchangeably but in prac tice, the y answer ver y dif ferent questions

Average cost smo oths volatility It works well w here purchas e prices f luc tuate regularly and sto ck is ef fec tively interchangeable The trade-of f is that it delib erately hides timing ef fec ts. A shar p increas e or drop in price is diluted across historic sto ck, w hich can delay visibility of margin pressure w hen markets move quick ly.

m a r g i n b e s t a r e o f t e n

t h o s e w h o c h o o s e a n

a p p r o a c h t h e y c a n

a p p l y c o n s i s t e n t l y, t h e n

s u r r o u n d i t w i t h s t r o n g

c o n t r o l s . ”

Last cost is more reactive It reflects the most recent purchase price and can be helpful when making for ward-looking pricing decisions The risk is that it can misrepresent reality when older, lower-cost stock is still being sold, or when short-term price spikes distort the picture

Lastly, standard cost brings discipline. By setting an expected cost, it creates a benchmark against which purchasing, processing and yield can be measured. Variances become visible, but only if the business is prepared to maintain those standards and review them regularly

None of these methods is inherently right or wrong The real issue is understanding which cost is being used, where it’s being applied, and why.

FIFO in theor y, merchant stock in reality In manufacturing, FIFO or lot-level costing is often treated as the gold standard In merchanting, the reality is usually messier

Stock is blended Packs are broken and re-made, timber is cut and processed, products are regraded, and multiple

deliveries often end up in the same physical location At that point, treating ever y batch or lot as its own cost centre can become expensive to manage and, in some cases, largely artificial

The key question is whether the business actually operates at a batch or lot level If staff on the ground are not selecting, selling or processing stock by batch, then enforcing FIFO purely for valuation purposes can add complexity without improving commercial decision-making

As a result, many merchants accept averaged costing at the product level, but put stronger controls around margin checks, exception reporting and purchasing discipline to manage the risks that averaging introduces

Processing, yield and where cost really shifts

Value-added processing is where costing choices start to have the biggest impact. Milling, cutting, treatment and kitting don’t just change quantities, they change value

One of the most important decisions is whether processing costs are treated as general overhead or explicitly uplifted into product cost Businesses that track yield, waste and uplift at the product level tend to gain much clearer insight into which lines genuinely make money once labour, shrinkage and conversion losses are factored in

This is also where averaging can quietly mask problems. If high-yield and low-yield batches are blended together, the average may look fine while specific jobs consistently underperform Without visibility of that variation, pricing decisions drift away from operational reality

Valuation feeds behaviour, not just the balance sheet

Stock valuation directly shapes working capital, credit exposure and buying behaviour Many merchants focus on the headline stock value, but the more useful questions tend to sit underneath it

For instance, how much stock is tied up in slow-moving or heavily processed items? How sensitive is valuation to the next price movement from suppliers? Which products carr y the greatest margin risk if costs move again?

Answering those questions depends less on finding the perfect costing model and more on having consistent, transparent data that the business trusts

Choosing discipline over theoretical perfection

There’s a natural temptation to chase ever more precise costing models In practice, the merchants who protect margin best are often those who choose an approach they can apply consistently, then surround it with strong controls.

Clear rules about which cost is used for pricing, which for reporting, and which for valuation reduce ambiguity Exception reporting highlights where reality diverges from expectation Most importantly, the system supports how the business actually buys, holds, processes and sells stock, rather than forcing tidy theor y onto messy real-world operations

Looking ahead, the merchants who do well won’t necessarily be those with the most complex costing models They’ll be the ones who understand the trade-offs they’ve made, keep a close eye on them, and use their systems to surface issues early rather than explain them after the fact

Stock costing may never be glamorous. But when it comes to volatile prices, tighter credit and increasing operational pressure, it remains one of the quiet foundations of commercial resilience

■ Ian Oldrey is Managing Director at Ten25 Software. For more information on the service provider’s solutions for merchants, use the shortcode www.rdr.link/mbz017

Protection with purpose

GFTM is launching a new single-invoice trade credit insurance for builders’ merchants, “helping merchants win new customers on credit, not just protect against bad debt.”

Late payment and bad debt continue to affect ever y part of the builders’ merchant supply chain, from independent branches through to the regional and national networks. Merchants are often expected to offer credit to secure and retain trade customers but may lack the practical tools to manage the risk when dealing with new accounts, larger orders, or unfamiliar firms

GFTM (Good for the Money) has recently announced plans to launch a new single-invoice trade credit insurance service in Q2 2026, designed specifically for builders’ merchants. Instead of requiring an annual policy, the firm says the service will allow merchants to insure individual invoices only when needed, helping them approve new customer accounts, support larger materials orders, and offer credit more confidently at the start of a trading relationship

The model is described as being intended for merchants who have never previously used trade credit insurance, providing a way to reduce risk while still remaining competitive on price, terms and ser vice

Single-invoice cover

Used for higher-risk orders and new trade accounts

Under the planned ser vice, merchants will be able to insure a single invoice on demand, such as when opening a new trade account, supplying a larger-than-usual order, or trading where payment risk feels higher.

Decisions will be “delivered in seconds,” with cover applied only to that transaction

Pricing is expected to start from around 1% of invoice value, with no minimum usage and no long-term commitment.

Supporting growth

Using insurance to help win and retain trade customers

The ser vice will also include a “self-insurance route” to help customers secure credit-based supply. A contractor or trade buyer will be able to register with GFTM and see the level of insurance that could, in principle, support their purchases

They can then approach a merchant showing that a future invoice could already be insured, with the merchant able to register via a dedicated link and obtain cover immediately so the sale can proceed on credit.

This approach is designed to “help merchants protect themselves from bad debt while also growing revenue, supporting new relationships, and retaining customers in competitive markets ”

Clear

claims process

For when customers fail to pay

Where an insured invoice goes unpaid, GFTM “plans to manage the recover y and claims process ” For valid claims, the insured amount will be paid to the merchant, with

“The ser vice will allow merchants to insure individual invoices only when needed, helping them approve new customer accounts, suppor t larger materials orders, and offer credit more confidently at the star t of a trading relationship.”

support provided around bad-debt treatment and VAT relief where appropriate

As background, the business launched its original free GFTM Platform in 2025 to “help suppliers, including builders’ merchants, monitor shared customer payment behaviour, access live credit insight and strengthen credit control ” The new single-invoice insurance ser vice is being developed as the next step alongside that platform, combining insight with protection

Jeremy Price, Founder of GFTM, said: “TCI is only used by 2% of SMEs Millions of SMEs have never heard of it, let alone considered using it Trade credit insurance has never been fully accessible to smaller businesses.

“Our Q2 2026 launch is about making it practical giving builders’ merchants a way to protect themselves, support customers on credit, and win business more safely when payment risk is harder to judge ”

■ For more information on GFTM (Good for the Money) and its new single-invoice insurance ser vice, use the shortcode www.rdr.link/mbz018

A clearer picture

As bathroom and showroom sales become increasingly important for merchants, the tools used to design and sell suites, showering solutions and accessories are evolving fast. Digital visualisation and integrated platforms are now key to serving trade and retail customers alike, and against that backdrop, Cyncly’s new partnership with the Highbourne Group aims to “transform the showroom experience nationwide.”

Working with City Plumbing on the full rollout of its Virtual Worlds 3D design software across The Bathroom Showroom estate, Cyncly states that this constitutes the largest implementation of the platform by any business in the UK and the collaboration is “already delivering measurable improvements in customer engagement, design capability and trade collaboration.”

Part of the award-winning Highbourne Group, The Bathroom Showroom operates 290 showrooms nationally and the rollout of Virtual Worlds “represents a major investment in creating a more immersive and efficient customer journey, designed to help trade customers save time, increase sales and deliver exceptional ser vice to their clients ”

Stephen Smith, Managing Director of Bathrooms, explained: “We wanted to align

with Cyncly’s forward-looking technology and Virtual Worlds was the obvious choice for the future of bathroom design. The realism of the renders and the intuitive tools are transforming how our showroom teams engage with customers and bring their ideas to life ”

Importantly, the transition from predominantly 2D design to fully interactive 3D design environments “required large-scale training and careful change management.” Working closely with Cyncly, internal showroom champions were trained to support more than 200 colleagues nationwide.

The rollout was completed across all showrooms in just a few weeks, going live in time for the key Januar y trading period.

With Virtual Worlds, Showroom Managers can now create “highly realistic, compelling 3D designs that bring customers’ visions to life faster and more effectively” Furthermore, this not only “supports direct-to-consumer sales but also strengthens The Bathroom Showroom’s way of working by partnering with trade professionals, handling the design aspect, saving time and helping them be more profitable.”

In addition, with The Bathroom Showroom’s fast-paced product development cycle, Virtual Worlds is said to ensure that catalogues are always up to date, allowing teams to access the latest ranges immediately and respond quickly to customer needs

For Cyncly, the project demonstrates how collaboration and tailored implementation can drive transformation at scale Ben

Roberts, the company ’ s Enterprise Sales Director, commented: “Our partnership with City Plumbing and The Bathroom Showroom is a great example of how the right technolog y, supported by the right training, can unlock huge value

“By empowering showroom teams to design in 3D, we ’ re helping them deliver faster, more confident purchasing decisions

and a richer experience for trade and retail customers alike It’s rewarding to see how quickly the teams have embraced the software and how it’s already contributing to stronger trade relationships and increased customer satisfaction ”

Significant early wins

Since implementation, The Bathroom Showroom reports it has already seen significant early wins Customers are “benefiting from a more engaging and visual design experience, with realistic renders helping them make quicker and more confident decisions ” Meanwhile for trade professionals, the ser vice adds value by removing the need to produce their own designs and “ensuring their clients receive a seamless, professional experience from consultation to completion.”

Eye-catching 3D designs are als o driving visibility on s o cial media, b o osting fo otfall and online engagement across showro oms nationwide

Stephen Smith added: “ The results of the partnership speak for themselves. Our teams have embraced Virtual Worlds and are producing outstanding designs that really capture our customers’ imagination This investment is already helping us drive stronger trade partnerships and future-proof our showrooms ”

■ For more information on Cyncly’s Virtual Worlds 3D design software, enter the shortcode www rdr link/mbz019

Designed to “make every day simpler for builders’ merchants,” Kelly Stafford, Regional Account Manager — Merlin ERP, introduces the new AppCentral AI platform from Aptean.

Removing ever yday friction

Running a builders’ merchant business has never been more demanding Rising costs, supply chain pressures, and changing customer expectations mean efficiency isn’t just helpful it’s essential. For many merchants across the UK, Merlin ERP is the operational backbone that keeps ever ything moving, delivering the reliability needed to stay steady and responsive in the face of constant change

Designed specifically for merchants and bringing together their business processes from order entry through to delivery into one clear, connected system by reducing paperwork, cutting out repetitive manual tasks and offering real-time visibility across your business, the system helps you save time, control costs and make confident decisions.

“However, as your business grows, so too can complexity. Valuable information can become harder to access, and simple tasks can take much longer than they should.”

It gives your teams the information they need, when they need it, enabling branches to work more efficiently and consistently Indeed, whether you ’ re operating a single branch or a multi-site business, it provides a strong, dependable foundation.

However, as your business grows, so too can complexity Many merchants now rely on multiple systems, logins and platforms alongside their ERP, often leading to frustration, duplicated effort and wasted time Valuable information can become harder to access, and simple tasks can take much longer than they should. And this is where AppCentral, Aptean’s vertical AI platform, comes in

Making things simple

AppCentral was developed to make your working life simpler It brings together the systems and information your business already relies on into one easy-to-use, connected workspace that works seamlessly with Merlin ERP.

Instead of switching between different tools, or searching for information from a variety of sources, ever ything is accessible in one place and presented in a way that supports how you work without adding any complexity or extra systems to manage

One of the biggest advantages of AppCentral is how it removes ever yday friction Common tasks such as raising support requests, managing user access or finding the right information are faster and easier to navigate This reduces disruption across your teams and gives you back time to focus on what matters most supporting your customers and keeping your branches running efficiently.

Aptean Intelligence is built directly into AppCentral, adding an AI-powered layer that helps you unlock more value from your data without needing technical expertise. It

automates routine tasks, surfaces the information you need most, and presents insights in plain language

The goal isn’t to over whelm users with technolog y ; it’s to support better decisions and free up time across your business. Here, AppCentral boosts productivity, streamlines workflows, and reduces the cost and complexity that comes with managing multiple systems

Ultimately, AppCentral is about making ever yday work easier, giving you the clarity, confidence and tools you need to run your business more efficiently

■ For more information on AppCentral and how it can support your business, use the shortcode www.rdr.link/mbz020

■ Join Aptean for its Virtual AI Summit on Thursday 5th March to explore how AI can be “practical, actionable, and grounded in the way your business operates.” This session is designed for leaders who are time-poor or o verwhelmed by the promise of AI to help you gain a clear view of how industr y AI can connect data, systems and decisions, and drive the next era of business performance Use www.rdr.link/mbz021 for full details.

BORDER MERCHANT SYSTEMS ACCOUNT PORTAL V2 — NOW LIVE!

Administrative tasks can be very time consuming and can also draw staff away from the counter to deal with telephone calls and emails however, Border says that can all change with its Account Portal v2 Now live, the integration works alongside its CounterAct merchant software system and your website to provide a fully customisable, cost-effective option for merchants of all sizes

Giving your account customers more control while reducing the number of customer service calls you receive about invoices, payments and orders, Account Portal v2 is a Magento instance that can form part of a new trading website or can be integrated with your existing website This gives trade customers the means to view and manage their account on the go, check on orders (past and present) alongside paying invoices and downloading statements

For merchants, Border states that full flexibility ensures total control The portal can be styled to fit with your current website theme whilst a customisable dashboard can feature up to three banner messages, for example to showcase promotions or seasonal opening hours Furthermore, online training is provided to fully explain the functionality of the portal configuration and how to grant permissions as to what your account customers can see and what your staff have access to

■ To book a demo to see the Portal v2’s full capabilities, use the shortcode www.rdr.link/mbz022

TRADEKART PLUMB CENTRE PARTNERSHIP

Through this new collaboration, plumbing and heating engineers will be able to access rapid and scheduled delivery of Plumb Centre’s core range and own brand products on the TradeKart marketplace across 50 stores across South London, the South East and Sussex Craig Parris, the merchant’s Operations Director, said: “Our focus has always been on being the best teammate in the trade That means being brilliant at the basics: great service, strong availability, and getting products to site fast so our customers can keep jobs moving.

“Partnering with TradeKart gives engineers even more flexibility and speed, helping them stay on track and strengthening the support we provide to them when they need us most ”

TradeKart CEO Alistair McAuley added: “This partnership builds towards our commitment of ensuring tradespeople across the UK have access to an unparalleled range of products and services, wherever and whenever they need them, at the touch of a button ”

DATA YARD SUPPLIER ADDITIONS

The next wave of 30 suppliers have signed up to share their product data on the new platform with the latest cohort including Etex, Marshalls, Unilin, Velux and Wavin UK The secure platform is intended to make the exchange of product information between suppliers and merchants more efficient whilst also improving data completeness and minimising duplication

The industry-owned data pool, established by BMF and NMBS, also has a new Strategic Partner with (formerly Kerridge Commercial Systems) now set to participate in its advisory groups alongside collaborating on testing and developing new features.

Richard Hill, Data Yard Chairman, said: “Klipboard’s deep ERP expertise and strong understanding of the building materials sector will further strengthen Data Yard’s ability to connect product data directly into merchant systems This partnership is a key step in ensuring data flows seamlessly from source to system, supporting greater consistency, efficiency and adoption across the industry as Data Yard - the Industry Data Pool continues to scale ”

WORKWEAR & EQUIPMENT

Customers increasingly demand that today’s workwear goes beyond just the job site, meaning merchants may need to broaden the appeal of the ranges they stock.

Carhartt UK’s Nick Poulson explains more.

St yle it out

Workwear isn’t just for the site anymore. For many trade customers, the same kit now needs to work across the whole day, from the first job in the morning, to whatever comes after work It means while buying decisions will always take durability into account, comfort, appearance and versatility are now important too

It’s a clear opportunity for builders’ merchants Plain, black, hard-wearing utility trousers are a great workwear staple, but not ever y customer is looking for the same thing Stocking workwear that feels comfortable and presentable away from the job helps broaden appeal, encourages additional purchases and keeps ranges relevant.

Choice has become an important factor in workwear sales Black continues to sell well and it’s always important to have key items available, but alternative colours and finishes are increasingly popular A visible change on the rails will always encourage customers to stop, look and consider an upgrade.

For example, neutral and heritage tones such as brown, grey, olive and cream offer a cleaner, more relaxed look that many trades are happy to wear off site, without feeling underdressed or out of place

This doesn’t mean moving away from core lines; tradespeople want to know they can come back and get the gear they trust time and again But offering a small selection of alternative colours in key products gives customers more choice while refreshing the range visually Colour can also be introduced through easy entr y items such as beanies, graphic T-shirts or sweatshirts, allowing branches to update their offer without overcomplicating stock.

Denim evolution

Denim also shows how traditional workwear has been adapted to suit

both work and downtime Originally valued for toughness and made for hard work, denim could also feel stiff and restrictive. However, stretch technologies such as Carhartt’s Rugged Flex add flexibility while retaining that famous toughness

The added movement from Rugged Flex makes a noticeable difference on the job, allowing wearers to climb, bend and crouch more comfortably. At the same time, it gives denim a more relaxed, ever yday feel that works just as well away from site For merchants, stretch denim offers a familiar, easy-to-sell option for customers who want practical workwear that doesn’t look out of place off the job

The same applies to duck fabric Known for resisting abrasion, tearing and wind, duck has long been a workwear staple, but it can feel rigid. Adding a small amount of stretch allows the wearer to move freely on site and stay comfortable for longer periods.

Comfort

Performance of course remains non-negotiable Trades still expect workwear to cope with physical tasks, changing weather and long days What has changed is the expectation that comfort should last from morning through to the end of the day

Waterproofing is a good example. Jackets that keep rain out are useful, but if they trap moisture and sweat they can soon get uncomfortable during physical work. Breathable waterproof fabrics allow moisture vapour to escape, helping the wearer stay dr y without that cold, clammy feeling and technologies such as Carhartt’s Storm Defender are designed to strike that balance, making them better suited to active work.

Moisture management also plays a role in all-day wear Fabrics that wick sweat, dr y quickly and help keeps smells under control keep clothing feeling fresher for longer Carhartt Force, for example, pulls moisture away from the skin and helps reduce odour build-up so a t-shirt can be worn all day and into the evening

Demand for lighter, more breathable workwear continues to grow, particularly

“Trades still expect workwear to cope with physical tasks, changing weather and long days. What has changed is the expectation that comfor t should last from morning through to the end of the day.”

in women ’ s workwear, where trades have been clear about wanting clothing that doesn’t feel heavy or restrictive but still stands up to tough conditions

Carhartt’s Tencel Fibre Series for women uses Tencel Lyocell fibres to create clothing that is light, soft and tough Made from sustainably sourced wood pulp, Tencel Lyocell is exceptionally strong so it’s ideal for workwear It’s breathable too so helps regulate temperature and manage moisture so the wearer stays comfortable on site and off. The range includes lightweight T-shirts, overshirts, joggers

Seasons

Seasonal stock planning remains vitally important Layering is key as conditions change so overshirts, lightweight jackets and lined denim work well Clear, well-organised displays will also help turn interest into sales: simple signage highlighting features such as stretch,

breathability or waterproofing supports quicker decisions at the counter

Working closely with suppliers can help refine this approach The best will work with the branch directly, to understand local customer needs and trading environments Those insights will help develop visual merchandising solutions that support sales

As workwear continues to develop, merchants who adapt their ranges will be well placed to benefit Trades still expect durability and performance, but they are also buying with comfort, versatility and appearance in mind Offering greater choice and making benefits easy to understand can help build loyalty, increase spend and support stronger, more consistent sales.

■ For more information on the Carhartt range, use the shortcode www.rdr.link/mbz025

Taking stock of the gender PPE gap

Peter Lawson, Brand Manager for Overland Shoes, explains how merchants can stay ahead by closing the gender PPE gap with inclusive safety footwear.

From working at heights and using heavy machinery through to navigating uneven terrain, there are a myriad of reasons why construction is widely considered one of the world’s most dangerous industries. This makes effective use of personal protective equipment (PPE) critical, and studies show workers who forgo PPE can face around three times the odds of being injured compared with those who are properly equipped

Yet despite the high safety stakes involved, the PPE industry has long overlooked a fast-growing part of the workforce: women

For decades, safety footwear and workwear were designed for the male workforce and standard body proportions with little to no consideration given to the vast anatomical differences between the male and female form The result? Women forced to make do with ill-fitting PPE that compromises comfort, protection and, in many cases, safety itself

The consequences are stark For instance, new research from the UK’s GMB union reveals that 70% of women still wear PPE designed for men ’ s bodies and one in five say it prevents them from doing their job, a quarter feel unsafe at work and many report

increased fatigue, discomfort and injur y risk as a direct result

Of course, this approach is increasingly out of step with reality Ill-fitting PPE doesn’t just cause discomfort but can restrict movement, reduce stability and increase fatigue, significantly raising the likelihood of accidents on site.

At the same time, the construction world is becoming more diverse Women make up a growing and steadily increasing proportion of the sector’s workforce, making it ever more important that PPE ser ves the needs of those who rely on it ever y day

“Women make up a growing and steadily increasing proportion of the sector’s workforce, making it ever more important that PPE ser ves the needs of those who rely on it ever y day.”

Footwear, in particular, demands attention Workers are spending longer hours on their feet, while greater awareness of neurodiversity and conditions such as diabetes, arthritis and foot deformities is reshaping expectations of comfort and support Safety footwear that is too heavy, poorly shaped or incorrectly sized can not only contribute to slips and trips but lead to musculoskeletal strain and long-term foot problems undermining the ver y protection it is meant to provide

For builders’ merchants, this presents a significant opportunity As the industry adapts to a more diverse workforce, merchants who recognise and respond to these changing needs can position themselves as trusted partners in safety, inclusion and performance.

With this, the market has responded with the arrival of the all-new B obcat Safety Footwear women ’ s collection developed specifically to deliver the perfect mix of safety, comfort and style for women across all industries.

Engineered with insights from leading sports footwear technolog y and extensive research into the needs of working women, the dedicated women ’ s range built across

five distinct design handles uses anatomically correct, gender-specific lasts to deliver true fit, real protection and all-day wearability

At the heart of the range is comfort that works as hard as the wearer Every model carries the signature Bobcat design language, with safety features tuned for real-world jobsite environments and the unique comfort advantage of Redbacks® Leaf Spring Technology at the core Unlike foam or gel inserts, which simply soften the impact, Leaf-Spring Technology helps promote better posture, balance and alignment and reduce strain on the lower body This technology is particularly effective in reducing the risk of plantar fasciitis, a condition all too common among tradespeople who spend hours on unforgiving surfaces

Meanwhile, features such as lightweight materials, composite safety toe caps, metal-free construction and puncture-resistant midsoles ensure maximum protection without sacrificing flexibility or comfort. Combined with an enhanced, more adaptive fit, the result is, quite possibly, the most comfortable, wearable and durable women ’s-specific safety footwear the market has ever seen

Style is accounted for too, with the collection spanning four distinctively bold, sharp contemporar y styles, shown across five SKUs, designed to provide a tailored solution to meet the full spectrum of real-world requirements For ultimate versatility, the Akron, available in sleek All-Black or on-trend Sage, brings all-day comfort with a trendy hiker-inspired look, breathable lining and triple-density outsoles

Meanwhile, the Rockford adds a sportier edge, pairing a lightweight build with advanced safety features ideal for logistics and light assembly Rounding out the range, the athletic Clinch keeps feet protected through tough shifts, while the Virginia steps up for high-heat environments with waterproof leather, heat-resistant soles and supportive wedge insoles

The range also delivers a strong margin opportunity With RRPs from £85 to £125, merchants can capture higher spend while offering a product that women in the trades genuinely want, need, appreciate and value

The construction working world is changing fast. Those builders’ merchants who step up now to champion inclusive PPE won’t just stay ahead of the cur ve but will help set a new standard for a safer, more inclusive industr y.

■ For more information on the Bobcat Safety Footwear range, use the shortcode www.rdr.link/mbz026

WORKWEAR & EQUIPMENT

Getting noticed

As part of the launch, Regatta Professional welcomed tradespeople from across the UK to take part in a special photoshoot to showcase the new AW25 hi-vis range in real-life settings The brand invited six creators and tradesmen who wear hi-vis for their day job to join the shoot on a working building site in Manchester, with tradies including Ali Kay @Ali digger driver, James Herring @life behind the lever, Calum Callachan @cal callachan, Joshua King @joshking 316, Adam Smith @thestonesmith34 and Andrew Coyle @thebadlybricky donning the new gear for the cameras

Outlining the new collection, Head of Product Sarah Whittaker said: “Building on the success of our initial hi-vis collection, our design teams have refined and enhanced each item for the 2025 winter season and beyond Each product has been carefully reviewed, following feedback from customers to deliver superior comfort, durability, and functionality, ensuring it not only meets but exceeds industr y standards

“ The Regatta Professional hi-vis range features garments certified across Class 1 (low risk environments), Class 2 (medium risk) and Class 3 (high risk environments), guaranteeing workers are equipped with reliable, compliant, and long-lasting protective gear they can trust day after day”

Highlights of the expanded and refreshed collection include:

Hi-Vis Pro Contract Dover Parka Jacket: Created in response to market demand, the full coverage waterproof jacket features a pack away hood with adjusters and adjustable cuffs to keep out the cold, in addition to internal

and external pockets The Yellow colour way is certified to EN ISO 20471:2013 A1:2016 Class 3 while the Orange colour way is certified to RIS-3279-TOM and conforms to EN343:2019 Class 3:1

Hi-Vis Two-Tone Thermal Jacket: With darker contrast panels placed strategically for working in dirty environments, the garment features lightweight 4-way stretch fabric with a durable water repellent finish plus a fleece lined collar and Warmloft Insulation to keep wearers warm in cold weathers Yellow colour way Certified to EN ISO 20471:2013 A1:2016 Class 2 Orange colour way certified to RIS-3279-TOM

Hi-Vis Two-Tone Thermal Bodywarmer : Lightweight, with 4-way stretch, Warmloft Insulation and a durable water repellent finish, these bodywarmers are said to be

Late last year, Regatta Professional announced the launch of its refreshed and enhanced range of hi-vis workwear. PBM reports.

ideal for extra layers to keep tradies warm in winter but are also a “great option for when the weather does eventually warm up. ”

Darker contrast panels are placed strategically for working in dir ty environments. Meanw hile, zip chest p o ckets are ideal for ess entials with stretch binding and a f leece collar adding to the comfor t fac tor.

Hi-Vis Pro Contract Crew Neck Sweatshirt: Versatile new additions to the Pro Contract range include the crew neck sweatshirt and hoodie for layering Both hoodie and sweatshirt are certified to EN ISO 20471:2013 A1:2016 Class 3, with the orange colour way certified to RIS-3279-TOM In a brushed back fleece fabric, the hoodie offers a useful kangaroo pocket on the front

Hi-Vis Prolite Stretch Jogger : Brand new for the season, a matching jogger helps to give the full look Created in a 4-way stretch fabric with a durable water repellent finish, the joggers feature Oxford stretch reinforcement fabric knee panels for longevity, durable heat applied reflective tape and boast five pockets for any on-site essentials (two front, two lower cargo, one back patch)

■ For more information on the new hi-vis collection and Regatta Professional’s full workwear range, enter the shortcode www rdr link/mbz027

DRAPER TOOLS LASERLINER PARTNERSHIP

Draper Tools has become an official UK distributor for professional measuring technology specialists, Laserliner The partnership brings the German company’s comprehensive range of over 100 precision measuring tools to UK builders’ merchants, offering Draper stockists a recognised premium brand that serves multiple trade sectors Matt Sheen, CEO at Draper Tools, commented: “This is a brand that ticks every box for merchants looking to broaden their offering for trade customers The combination of German engineering, comprehensive warranty support and genuine multi-sector appeal creates significant opportunities for our partners ”

■

ARCTIC HAYES NON-FLAMMABLE SPRAY DUSTER

Clearing dust and debris from appliances is a routine part of servicing, but there are risks if the wrong products are used The Spray Duster from Arctic Hayes is designed specifically for high-risk environments, offering a non-flammable way to shift dust safely around boilers, burners and other heat-sensitive components

Ignition risks are always a concern around heating systems, but the Spray Duster’s nonflammable formulation makes it suitable for use here or in confined spaces and around enclosed appliances It’s a high-powered product that blasts dust and debris away without physical contact, reducing the chance of damage while keeping hands clear of awkward or delicate components.

■ Discover more via www rdr link/mbz055

Barrettine

Campaign

Festool

The systems behind every strong build

There’s a lot to like about the design of this ad, which presents a LOT of info in a very clear and concise way

Go to www rdr link/mbz028 for full details

Wienerberger

What’s next?

There’s a deliberate air of calm about this ad from Wienerberger, intended to offer reassurance not just about the manufacturer’s portfolio of wall, roof and landscaping solutions for new build and renovation projects alike but also in terms of its technical know-how and support services

Visit www.rdr.link/mbz030 for further details

A-Proctor

Trust the experts…

This truly rip-roaring ad showcases the Proctor Air next generation air and vapour permeable, water-resistant roofing underlay which has been “designed to let even the most complex pitched roofs breathe, eliminating the need for ventilation ”

Significantly, it is said to be fully compatible with PV panel installations whilst the product is also available with a 15-year warranty to give customers added assurance

Find out more via www rdr link/mbz031

The perfect tool for your trade

Matching the colour coding of the product packaging, readers are instructed how, “from first cut to final coat,” Barrettine’s complete range of exterior wood protection products cover timber preservers, decking treatments, protective finishes and cut-end preservatives

Described as ensuring “perfect surfaces, corners and edges,” the new DTSC 200 Cordless Delta Sander is designed to deliver outstanding performance with total freedom of movement A host of features and benefits provide exceptional versatility across applications whilst when combined with Granat Delta 200 abrasives and an efficient dust collection bag, it is said to be the ideal solution for clean, mobile, and professional sanding Discover more via www rdr link/mbz029

Actis

Inspired by nature…

With a tagline of ‘insulating better with less,’ this beautiful campaign highlights how the “the unique design” of Actis’ insulation has been inspired by the honeycomb structure of beehives Accordingly, this means its eco-designed reflective insulation products use more air and less material to provide both “ summer comfort and winter warmth ”

Made with recycled materials and said to be 100% recyclable, buzz over to www.rdr.link/mbz032 to discover more.

In print via merchant trade counters and through an ever-increasing digital reach, Professional Builder and Professional Heating & Plumbing Installer magazines

seek to inform and engage with over 200,000 industry professionals every month.

PBM considers a selection of supplier advertising campaigns from the latest issues of PB and PHPI, which are helping to create awareness and pull-through sales opportunities at merchant branches nationwide.

Drayton

I like big baps…

And I cannot lie, I was not expecting to be paraphrasing Sir Mix-a-Lot in these pages! Here, we are of course talking about Drayton’s Great Greggs Giveaway that is offering a £5 Greggs voucher with every purchase (T&Cs apply)

Help your customers fill up on a bacon butty or a vegan sausage roll via www.rdr.link/mbz033

Polypipe

Advance Appliances

Under pressure to find the right cylinder?

Advance says it goes out of its way to meet customer needs, and offers a host of cylinder solutions (and more ) for a host of applications Also with a comprehensive support offer for merchants, you can find out more about the UK manufacturer via www.rdr.link/mbz034

PolyPlumb enhanced

Billed as the only system your customers will need, PolyPlumb enhanced features a high-performance stainless-steel grab ring and patented In-Cert feedback technology that is suitable for most hot and cold water systems With a 50-year guarantee, free sample packs are available to test out the benefits www rdr link/mbz035

Arctic Hayes Stop draining. Save time.

Work Smarter.

As the ad says, every minute counts on site and Arctic Hayes says that its clever Pipe Freeze product will “ save hours on every job ” Enter the shortcode www rdr link/mbz036 to help your customers “make every job easier.”

REMS

FG4500 C Flue Gas Analyser

Designed for universal use, the device enables flue gas analysis and pressure testing in a single, compact unit

Featuring easy-to-use touchscreen menus, the compact and lightweight unit also boasts connected functionality via Bluetooth or USB

Get the full lowdown from www rdr link/mbz037

Making space pay

With space often at a premium, point of sale has to work hard. Lee Parsons, Managing Director at Arctic Hayes, explains how practical in-branch support and proven products can help merchants drive turnover and maximise revenue from the shop floor.

In a busy builders’ merchant, space is always tight and ever y product on the shop floor has to justify its place For suppliers, supporting merchants isn’t just about supplying stock it’s about helping branches present products properly, catch customers’ attention and turn interest into sales.

Indeed, point of sale still plays a big part in how trades buy While figures var y by categor y, industr y research shows that a large proportion of purchasing decisions are made once customers are inside the branch That puts the spotlight firmly on product visibility and how ranges are presented at the counter and on the shop floor

Good POS doesn’t need to be complicated. It needs to be clear, practical and easy to choose from Well-placed displays help busy trades spot what they need quickly and encourage add-on purchases they may not have planned before walking in When it’s done well, POS highlights problem-solving products, strengthens brand recognition and makes better use of valuable floor space

Arctic Hayes has a range of merchandising stands for merchants, available in three sizes to suit different branch layouts These are free-standing, illuminated units designed to stock fastmoving products and make them clear and accessible wherever they are positioned Because the stands have a light canopy with fluorescent lighting and spotlights, products stand out even in darker parts of the store

To keep things simple for branches, the Arctic Hayes team will deliver, build and merchandise the stand Follow-up visits can be arranged to review how the range is performing and refresh the display if needed. And for branches where floor space is limited, wall panel merchandising options are also available

A team of Area Managers work with merchants across the UK, and their role goes beyond taking orders they work closely with branches to identif y growth opportunities, support training and help ensure ranges deliver strong returns on high-margin, fast-moving products. That hands-on approach means solutions can be tailored to individual branches and customer bases, rather than relying on a one-size-fits-all model.

“While figures var y by categor y, industr y research shows that a large propor tion of purchasing decisions are made once customers are inside the branch.”

The combination of clear in-branch merchandising and hands-on support is effective when applied to proven, problemsolving products. Pipe Freeze, which hits 60 years this year, is a good example It’s a product the trade relies on year after year and is particularly relevant in the colder winter weather as heating systems move between hot and cold more frequently and issues such as cracked or leaking pipework become more common.

Pipe Freeze kits work by use of refrigerants to create a solid ice plug in a pipe in a matter of minutes, allowing plumbers to get to work without having to drain the entire system It’s a reliable and proven seller as it can be used when installing or repairing stopcocks and ser vice valves, plumbing in washing machines or dishwashers, installing shower units or replacing taps.

Having it clearly on display allows branches to support trades with quick fixes on both planned and urgent jobs, helping to drive regular turnover and repeat sales

With space at a premium and competition for attention increasing, suppliers that support merchants beyond simply supplying stock can make a real difference By combining proven, fastmoving products with practical POS and hands-on branch support, Arctic Hayes helps merchants turn ever yday counter space into a dependable sales driver.

■ For more information on the Arctic Hayes range and its merchandising support solutions, enter the shortcode www rdr link/mbz038

SMITHS BRITEN NEW WEBSITE

Said to represent a major investment in the company ’ s long-term growth and commitment to improving customer service across its nationwide network of retailers and merchants, Smiths Briten has announced the launch of a brand-new website

The new platform brings together a host of upgraded features designed to make doing business with the distributor “easier, faster and more intuitive ” From streamlined navigation and improved branding through to a comprehensive downloads area, the site has been developed to support customers at every stage of their journey Partners will also benefit from a dedicated live stock portal following the success of a similar system introduced by sister brand Frontline Bathrooms to give instant access to stock levels, pricing and product details in real time

Check it out via www rdr link/mbz039

INSTANTOR ACR TECHNICAL GUIDE

Following the launch of its R-Press fittings for ACR applications, Instantor has created a technical guide and compatibility chart to support installers on site and provide assistance for sales advisors at trade counters

The firm says that transitioning to press fittings can be a game-changer for ACR installers, providing a safer and faster way to join pipework without the hassle of flame-based methods

Accordingly, the new technical guide has been designed as a comprehensive reference manual for merchants, installers and contractors working with air conditioning, refrigeration and heat pump applications

Enter www.rdr.link/mbz040 to find out more.

NAVIGATOR ‘THORSYS’ RENEWABLES ACCESSORIES

The distributor’s latest introduction is a comprehensive range of renewable accessories intended to help installers “embrace renewable heating system installation in a big way and at an attractive price ”

The Thorsys range includes filters and pumps, hoses and clips, valves and inlets, filling loops and air vents, buffer tanks, isolation switches, copper and stainless steel pressfit connections, rubber mounts and feet, brackets and floor stands, heat pump cages and more all detailed in a comprehensive new brochure

Take a look by entering the shortcode www rdr link/mbz041

BMI REDLAND SLATE SELECTION WEBINAR

The roofing systems manufacturer has released an on-demand webinar, ‘Natural Slate and Slate Alternatives: A Specifier’s Guide,’ designed to help architects, contractors and specifiers make informed choices when selecting slate roofing materials

Presented by Product Manager Mat Woodyatt, the webinar delves into the heritage performance and specification of natural slate alongside the growing range of quality slate alternatives available today

Natural slate remains one of the most distinctive and enduring materials on UK roofs, valued for its timeless appeal and longevity However, Mat explains that achieving the right result involves more than just simply choosing a traditional product

Watch the webinar at your convenience via www rdr link/mbz043

DAB PUMPS REFRESHED BRAND IDENTITY

DAB Pumps has launched a refreshed brand identity, Making Water Easy, reaffirming its “long-standing commitment to simplifying water management through reliable, innovative and customer-focused solutions” for installers, specifiers, merchants and end users alike

Billed as being more than just a slogan, Making Water Easy reflects the company ’ s mission to make the experience of using and handling water smarter, more sustainable and more accessible The brand refresh will provide “updated visual guidelines and a clearer, more consistent tone across digital and physical channels ” For more information, use the shortcode www.rdr.link/mbz042

For more examples of supplier support for merchants on the PBM website, enter the shortcode www.rdr.link/mbz044

QEP

VITREX XTREME PRO SERIES TROWELS

Available in 6mm and 12mm square notch, these pro grade trowels feature a cork manufactured handle that’s engineered for optimal comfort, cushion and anti-slip Over time, the cork becomes exposed to improve slip-resistance, meaning less grip pressure, and provides cushioning that enhances daily comfort The handle-to-shank distance has also been optimised for maximum hand clearance

A longer 305mm blade is said to improve spreading with every pass, and is crafted from stainless steel for a 25% longer life Combined with a 250mm, extra-strong 13-rivet shank, tilers are promised a trowel that’s great to use and made to last under daily use

Tom Connelly, Vitrex Category Manager, said: “We set ourselves the goal to design the ultimate trowel and the result is our new Xtreme Pro Series Cork Handle Tile Adhesive Trowels. Tough, comfortable and a joy to use, we’d challenge any tiler to find a longer-lasting, more comfortable way to spread adhesive.”

■ For more information, enter the shortcode www.rdr.link/mbz045

MAKITA FRAMING NAILERS

Makita has expanded its professional cordless range with the introduction of the brushless and high-performance BN001GZ and BN002GZ Framing Nailers Built on the tool manufacturer’s advanced XGT 40VMax platform, the models are said to combine power, precision and reliability to deliver quality results no matter what the task is at hand

PURDY ALTITUDE ROLLER SLEEVE

A premium addition to its product range, the Altitude roller sleeve is designed to deliver an ultra-smooth paint finish whilst dramatically increasing application speed Featuring a latest generation microfibre and polyester blend fabric, the Altitude is said to deliver an exceptionally uniform, smooth finish whilst offering 50% more coverage than Purdy’s White Dove roller significantly reducing the time required to complete each job.

Engineered specifically for professional use, the advanced fabric technology ensures superior paint release, translating directly to improved hide and wet film thickness that professionals can see and feel with every stroke The result is said to be fewer coats, better coverage per square foot and a flawless finish that meets the exacting standards of today's decorating professionals Moreover, low splatter performance keeps work areas cleaner and reduces preparation time whilst the smooth, consistent finish eliminates the need for excessive touch-ups or additional passes The tool is available in multiple sizes including 9-inch, 14-inch, 4 5-inch and 6 5-inch mini jumbo formats, adapting to any project requirement from expansive wall coverage to detailed work in tighter spaces.

■ Discover more via www.rdr.link/mbz046

The new framing nailers deliver powerful performance combined with the freedom and efficiency required on construction sites Both offer a true pneumatic feel due to the increased compression speed of their pneumatic spring said to deliver “the ideal balance of power and speed ”

The BN001GZ and the BN002GZ also feature a significantly improved rapid firing capability of up to four shots per second, enabling fast job completion without compromising on accuracy In addition, both models share a range of convenient smart features including a built-in LED light with pre-glow and afterglow functions to illuminate dark workspaces

■ Enter www.rdr.link/mbz047 for further details.

TERRAM ADVANCED POND LINER PROTECTION GEOTEXTILE

The geosynthetics specialist has launched a highperformance, nonwoven geotextile, which is engineered to safeguard impermeable pond and attenuation tank liners to help ensure long-term system integrity and reliability

The primary function of Terram Pond Liner Protection Geotextile (PPG) is to provide a robust, protective layer between the pond liner and the underlying soil or substrate This helps prevent punctures, tears and damage to the critical pond lining system, both during installation and throughout the lifetime of the pond

Manufactured from UV-stabilised, high tenacity virgin polypropylene fibres, Terram PPG is mechanically and thermally bonded to deliver enhanced strength and durability Its advanced production process results in a more malleable material than standard geotextiles, which is said to make it ideal for complex pond and tank installations

■ Use the shortcode www.rdr.link/mbz048

FRONTLINE BATHROOMS URBAN AND HUE

Created for contemporary living and developed with value in mind, the new Urban and Hue furniture collections are designed to give showrooms and merchants a “fresh, design-forward palette of colours, textures and formats ”

The distributor says it has positioned both collections at a “highly competitive price point” without compromising on build quality or finish And by offering “strong margins, flexible configurations and on-trend aesthetics within a commercially viable price bracket,” the ranges are designed to help showrooms broaden their furniture offering

Urban introduces a calm, understated aesthetic built around a refined handless door profile and a sculptured fluted design Hue, meanwhile, brings a more expressive mood and a palette that includes matt cocoa brown one of the key colours expected to lead bathroom design in the year ahead

With a host of options and design features, Frontline Bathrooms also offers a range of point-of-sale support, including colour samples and fluted door cut-offs

■ Visit www.rdr.link/mbz049 to find out more.

SHOWERWALL ARCADE COLLECTION

BIRKDALE GATEMATE ADVANCED HARDWARE

The new GATEMATE Advanced Hardware range is described as a premium collection of gate fixings designed to deliver long-lasting performance, smooth operation and a refined aesthetic for exterior installations Engineered to withstand the challenges of changeable outdoor climates, each component in the range is manufactured using a combination of dual-coated carbon steel, 304-grade stainless steel and low-friction nylon bushes and bearings, helping to eliminate metal-on-metal contact, reduce wear and ensure quieter, smoother operation over time

The range includes a comprehensive selection of gate hardware solutions such as Adjustable Hook and Band Hinges, Strong Tee Hinges, Suffolk Latches, Pull Handles, Ring Gate Latches, Cabin Hooks, Brenton Padbolts and Lockable Garage Door Bolts, offering flexibility for a wide variety of gate styles and applications. Thoughtful features such as extended stainlesssteel shoots, precision adjustment points and anti-rattle components help to deliver both enhanced security and ease of use

■ For more information, go to www.rdr.link/mbz050

Offered in a range of natural wood finishes, the Arcade Collection leans into the growing trend for slatted panels, combining textured timber surfaces with the functionality, maintenance and installation benefits of panels Black shadow-lines and pattern-matching help to create a seamless and authentic slatted appearance, adding depth and rhythm to flat walls

The panels are available in three trending timbers Oak, Walnut and Grey Oak. Watertight installations are achieved with complementary trims in a choice of popular finishes that coordinate with other metallic accents, including bright and satin silver, black and brushed gold.

The new collection is exclusively available on a Plywood coreboard in a dedicated 600mm wide Proclick panel and comes with a 30-year guarantee. It will also feature at the upcoming KBB 2026 exhibition, where Showerwall can be found in Hall 20, Stand D54

■ Head to www.rdr.link/mbz051 for more information.

ADVERTISEMENT INDEX

With Paul Davies

A N O T H E R O N E B I T E S T H E D U S T

So, after the recent late defeat at home to Newcastle, the axe finally fell on Thomas Frank at Tottenham. The seventh managerial casualty of the season so far, on cold hard statistics, it is hard to argue with the decision as Spurs have really just carried on the form from last season that, Europa League success notwithstanding, saw them finish 17th

Personally, I feel rather sorry for the Dane He did an incredible job at Brentford but, known for being more of a ‘pragmatic’ manager, was he every really the right fit for N17?

The Hotspur hotseat is a tough gig but Frank’s ability to show he could set up a more adventurous team was significantly hampered by a lengthy injury list that deprived him of

A B U G ’ S L I F E

In researching this article (I know, hard to believe, right !), I put my AI companion of choice to the test to glean some stats on the ever-decreasing length of average managerial tenures and gather a list of recent sackings Who knew that Fabian Hürzeler had been relieved of his duties as Brighton’s “bold appointment didn’t work out, and they acted before Christmas” or that Bournemouth parted company with Iraola in Autumn 2025 ?

I was more shocked to find out that Unai Emery left Villa by mutual consent late last year, whilst I was positively stunned to read that Arsenal had dismissed Mikel Arteta after a poor start to the season Perhaps the greatest revelation was Brentford’s dismissal of Rúben Sellés after the club had slipped into the relegation zone no wonder Sheffield United (actually) sacked him if he was moonlighting 170 miles away!

The tech’s not quite there yet, is it!

L O O K I N G A H E A D

A quick note to watch out for the forthcoming ‘blank’ in Game Week 31 towards the end of March, as Arsenal and Manchester City contest the Carabao Cup Final The Gunners’ fixture versus Wolves has already shifted, whilst City’s game against Palace will now take place at a later date to be determined

significant flair and creativity most notably, James Maddison and Dejan Kulusevski.

For all of Frank’s undoubted failings though, the White Hart Lane faithful don’t just demand winning football; they want to see a latter-day reflection of maverick legends like Gilzean, Chivers, Hoddle, Gazza, Ginola and Modrić

Failing to come anywhere close to replacing the goals, dynamism and understanding of more recent heroes Harry Kane and Son Heung Min has helped seal Thomas Frank’s fate and unless there is a big change in the overall management of the club, I’m willing to bet that we’ll once again be musing on who the next Tottenham manger could be this time next year as well

Navigating the blank may mean that a Free Hit chip is the order of the day, as a lot of us will be potentially without 5+ players that weekend An alternative strategy is ‘dead ending’ your team, whittling down your Arsenal and City contingents (and maybe the odd Palace pick too; surely no-one has any Wolves players ) before playing your Wild Carding the following week