Fall Product Program Troop Guide
This girl-led program is a fun, easy way to earn funds for troop activities during the first half of the Girl Scout year while teaching Girl Scouts the basics of entrepreneurship.
What do Girl Scouts learn?
• Goal Setting
• Teamwork
• Presentation Skills
• Customer Service
• Money Management
Getting Started:
Sept. 8
Sept. 15
Oct. 27
Nov. 10
Nov. 11
Nov. 17-19
Dec. 19
IMPORTANT DATES
Early access for troop volunteers
Fall Product Program begins
Last day for girl-delivered orders
Last day for direct ship orders
Last day for reward choices
Delivery of nut/chocolate to SU volunteers
GSTOP ACH
1. Follow the link sent to your email address the week of September 8 to access the M2OS (M2 operating system) site. If you haven’t received your email from M2 by September 12, contact your Service Unit Fall Product Chair or email customercare@gs-top.org.
2. Complete M2OS training.
3. Create your volunteer avatar.
4. Launch the parent/adult email campaign (PAEC) to the Girl Scouts in your troop.
Tips:
Only order the exact number of nut/candy items sold, as product CANNOT be returned to GSTOP. Rewards are automatically calculated. Please note that rewards could take up to an hour to update after adjustments have been made to products sold.
Questions?
For council specific questions, contact customercare@gs-top.org or call 800-582-7272.
For M2OS questions or other general sale questions, contact M2 Customer support at support.gsnutsandmags.com or 800-372-8520.
Service Unit Fall Product Chair
Name:
Email:
Phone:
Personalized Patches & Rewards
Girl Scouts and leaders who create avatars and meet the below criteria earn a patch with their very own virtual likeness on it.
Girl Scouts: Create your avatar; send 22+ emails; sell $300+ in product.
Volunteers: Create your avatar; reach $1,300 in total troop sales.
Check out the back of the nut/candy reward card to see all the great rewards Girl Scouts can earn this season.
When participants launch their online account, they can track progress and select rewards as they earn them. All rewards must be selected by November 11.
Earn Customized Patches
Fall Patch*
• Create your avatar
• Send 22+ emails
• Sell $300+ in product
• Choose your patch background & your avatar design
*Troop leaders earn when troop reaches $1300 in total sales.
Cookie Program Crossover Patch
• Earn Fall Patch
• 2026 Cookie Programs: sell 400+ boxes of cookies and send 22+ emails.
*Crossover Patch should be received by August
PARTICIPATION OPTIONS
Volunteer M2OS Access - In Depth
Volunteers will receive an email invitation from M2 that explains how to access the site and get started. If you have not received an email invitation to access the M2OS by September 12, please visit www.gsnutsandmags.com/admin and select “Forgot Password.”
If you need further assistance, contact your Service Unit Fall Product Chair or M2 customer service.
TROOP REWARDS
1. When 50% of girls in the troop earn their email patch, the troop will be able to earn an opportunity to get an extra booth in the 2026 Girl Scout Cookie Program.
2. If 60% of the girls in the troop earn the email patch and sell a mimimum of two items, the troop will earn an additional two cents ($.02) per package during the 2026 Girl Scout Cookie Program.
First Steps
• Your access email will prompt you to create a password to access your M2OS Volunteer account. If you are a returning user, you can login using your existing credentials.
• You will be prompted to complete certain account information, as applicable - watch a short system training video, enter a mailing address, create your avatar, and send access emails to the participants in your troop using the PAEC.
• You will be able to see a list of pre-uploaded Girl Scouts. Don’t worry if not all Girl Scouts show up on this list at the beginning of the sale. Any Girl Scouts not pre-loaded can simply register once the sale begins at www.gsnutsandmags.com/gstop. They will then be added to your troop roster once GSTOP confirms their registration.
• Girl Scouts can launch their accounts beginning September 15. Please note that the system will not accept any early participant activity/ participants must wait until the launch date.
Troop Banking
• Troops must have a bank account. If your troop has not set up a troop bank account yet, please begin the process by visiting: gstop.formstack.com/forms/bankletterrequest
• Amount owed to troops will be deposited via ACH on December 15. Amount due is calculated automatically in M2OS.
• Find balance due by clicking “Banking and Payments” link on your troop dashboard in M2OS. You will see an overview of all sales and proceeds information for your troop. The “Reports” link shows even more detail. View the Troop Orders Report or download your troop’s delivery ticket and toggle on financial information.
Care to Share
• Care to Share is a great way for customers to give back to the community through donation of products.
• For each $8 donation, GSTOP’s Care to Share items will be donated by the troop, if purchased for Girl Scout delivery locally.
• Donations are credited to the Girl Scout’s sales and troops receive 18% in proceeds per donation sold. Girl Scouts earn the Care to Share patch.
PRODUCTS
Remember, all product is automatically submitted for fulfillment. There is no “submit” button.
• Coordinate with your Service Unit Fall Product Chair to pick up your troop’s nuts/candy.
• Print a delivery ticket for each Girl Scout’s order from your dashboard. After you have delivered the items to each Girl Scout, have their parent/guardian count/ inspect each item and sign the ticket for your records.
PROGRAM WRAP-UP
REWARDS
Girl Scouts must make their rewards selections online by November 11.
• If a Girl Scout does not make her selections, you may do so through the troop account until November 11.
• Any selections not made by November 11 will automatically default to the GSTOP choice.
• Reward deliveries will be coordinated with your Service Unit Fall Product Chair in a similar fashion to product delivery.
DELIVERIES
Troops should make sure their Girl Scouts coordinate delivery of product with their customers. Happy customers equal return customers!
• Girl Scouts/Parents/ Adults will receive on online report of orders with email addresses and phone numbers of customers.
• Girl Scouts may contact M2 customer service for additional customer information if necessary for delivery.
Frequently Asked Questions (FAQs)
Please visit M2 support site at: support.gsnutsandmags.com for more information.
Q: My Girl Scouts are attempting to register and get a “Campaign is currently unavailable” message. Why?
A: Girl Scouts cannot begin online account registration until program start date September 15.
Q: I entered the email addresses to send access notifications to the Girl Scouts in my Troop. The site says, “Queued for sending.” How long does it take to send?
A: Access emails will not be sent to Girl Scouts until the September 15 start date of the program.
Q: I am a volunteer and have a Girl Scout participating. Can I use the same email address for my volunteer and Girl Scout accounts?
A: Yes. You will be notified upon login as to which account you are signing on to. Volunteer accounts are accessed at: www.gsnutsandmags.com/admin. Girl Scout accounts are accessed at: www.gsnutsandmags.com/gstop.
Q: One of my Girl Scouts received an online girl-delivered order that the family is unable to deliver. How do I remove the order?
A: The parent/guardian or customer will need to contact M2 Customer Service to have the order canceled and removed from the system. The cancellation MUST be completed before October 27, 2025.