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Goodwin Newsletter August 2025 Issue

Page 1


GOOD WINS NEWSLETTER

Lucy Gonzales

Lucy Gonzales Congratulations

Exemplary performance takes place at all levels within Goodwin & Company. Employees who have shown outstanding examples of leadership, honesty, integrity, commitment to excellence in customer service, or achievement of strategic goals are nominated for our prestigious Good-Wins award. There were many fantastic nominations –thank you to all who participated and sent in nominations! It is amazing to hear about all the great things being done each day and to see co-workers recognizing each other for many great things!

Below are what your colleagues had to say:

“ I’ve really enjoyed working with Lucy and can attest to her dedication to supporting our teams! ”

“ Lucy exemplifies what it means to be a Goodwin & Company team member. Bright, creative, and incredibly dedicated, she consistently goes above and beyond in her work. ”

“ Since my recent arrival, she has not only adapted seamlessly to new processes and structure, but she’s also been instrumental in helping me transition into the team. From walking me through recurring tasks and deadlines to proactively identifying process improvements, Lucy has been a cornerstone of support. ”

“ When speaking with other teams, I was told that after the departure of her former supervisor, Lucy stepped up without hesitation, continuing to support multiple teams with grace, focus, and organization. Her ability to handle increased responsibilities and maintain high-quality work during a transitional period is a testament to her resilience and dedication to her work. ”

“ Lucy is known across teams for her responsiveness, precision, and the detailed care she puts into everything she touches. Her creativity is unmatched—she voluntarily designs a wide range of Goodwin-branded items such as stickers, lanyards, and cookie boxes in her spare time, many of which have become part of our usable asset library. Her contributions have streamlined workflows, reduced turnaround times, and improved our overall visual branding. ”

“ Although we are working to ensure a healthier work-life balance for her, it’s essential to acknowledge that Lucy has often worked outside of regular hours to meet deadlines and support the broader team, demonstrating her unwavering commitment. ”

“ Lucy is a true rockstar whose excellence, innovation, and passion make her an ideal recipient of the Good Wins award. I cannot recommend her highly enough. ”

“ Big shout out to Lucy! She has been a consistent force in the marketing department. We are lucky to have her. ”

“ A BIG shout out to Lucy in marketing for always going above and beyond! Your creativity, consistency, and positive energy never go unnoticed-thank you for all that you do that helps make our jobs easier! ”

TRUE She ‘s a ROCKSTAR!

“ Beyond her technical and creative skills, Lucy consistently brings insightful feedback and fresh ideas to the table. Her active participation in the Good Leaders assignments, particularly her passion for personality types and predictive index testing, has helped us build stronger team dynamics with fewer growing pains. She’s even identified strengths and potential challenges in our working styles, which has helped us collaborate more effectively. ”

Shout-outs Congratulations

Daniel Guzman

“ Daniel really knows what it means to make the most of his time. When his tasks carry him away from his desk, he zooms through the office to minimize the time he is away. But when he is helping a homeowner or a teammate, he never rushes. He makes each person he interacts with feel seen, heard, and understood, and he is a direct and effective communicator. He goes above and beyond to keep folks in the loop and keep all aspects of Goodwin connected and running smoothly. ”

Kelly Browder

“ Kelly is such a special person. She is always looking out for others, inside the office and out. Inside the workplace she is always prompt, positive, and polite. Since I started at Goodwin, she has been a role model and mentor to me. Not only is she amazing at her job, but she is intentional about finding ways to connect with people and maintaining those connections. She knows the route I take to work and is sure to let me know if there are any hazards along the way. She may just be the sweetest person I have ever met and is a fabulous leader and team player. ”

Nancy Flores

“ You are awesome, thank you for being so proactive.

We would like to thank Nancy Flores for all of her attentiveness and dedication in keeping this pond in the best condition possible. Nancy has shown a genuine interest in learning about the pond and has gone above and beyond in her communication and advocacy for this very special amenity. ”

Macey Amil

“ For many other management companies, Macey is the first point of contact they have with Goodwin, and she sets the bar high for all future interactions. She represents Goodwin well; courteous, capable, and consistent. Each month she goes through mountains of data and assesses where we will need more information to promote success down the line. ”

Autumn Spring,/Arlene Collins/Jocelyn Sanders/ Jennifer Powers/Lucy Gonzales/Madi Cumings/ Amanda Watkinson/Tara MacLane/ Samantha Gomez/Sara Stapf

“ Huge thank you to everyone who helped make the Vendor Expo a big success! Thank you for all your hard work and dedication. ”

Carly Pennington/Colline McDaniel

“ Thank you to Carly & Colline for all you do! You ladies are AMAZING, and we couldn't do it without you! ”

Aaron Weinkrantz

“ I just wanted to thank you for being a great HOA rep. We are lucky to have you as our Meridian contact on behalf of Goodwin. In the 17 years we’ve lived in Meridian, and since Goodwin took over managing, you have had great communication and are always so responsive to feedback, emails and quick to send reimbursements etc. I’m sure you hear mostly complaints, so I just wanted to say GREAT JOB!! ”

Autumn Spring and Lisa Pair

“ I would like to give a kudos to the staff from Goodwin that was setting up for your Mother's Day event at the community center. We stopped by to show my client some of the amenities firsthand. Despite being busy with setting up for Mother's Day, they still showed us around making us feel very welcome. That made such a great 1st impression for my client. I really like La Cima and I hope to guide more of my clients to your community in the future. ”

Tim Favorite

“ I feel really lucky we have you as a property manager. You really go above and beyond. ”

Florie Baptista

“ Congratulations on your “Made A Difference” Award! You’ve always had that rare gift of leading with both strength and heart. You’ve been the glue that holds the team together, always stepping up and making life a little easier for everyone around you. Kaci’s words couldn’t have been truer. She trusts you with everything about the team, and so do we. That trust is earned, and you’ve done it so effortlessly. You made the Meet and Greet in Pampanga unforgettable. You showed up, brought joy, made connections, and reminded all of us that having fun is part of exceeding expectations. That’s just who you are. This recognition is a small reflection of the big impact you make every day. I’m so grateful to work alongside you. Your certificate is attached. You are truly a gem. ”

Ashley Aldridge

“ As you may know she will be going on maternity leave. She recently held the annual meeting for Gillespie Canyons (AO) and one of the Directors is affiliated with Tiff Treats who sent this very complimentary card and cookies. ”

Mark Kegley

“ I do want to give you and your compliance team KUDOS for the cooperation and job well done in the San Marcos area. I know when I see a community is managed by Goodwin, that I can get things taken care of. ”

Matt Gibson/Mitch Krauss/Chris Larsen

“ And of course, a big thanks to our leaders for your support and guidance! ”

Mayra Andres

“ I wanted to share during my recent meeting with a developer, he couldn’t say enough nice things about Mayra Andres and how she always gets him exactly what he needs, no matter how complicated, and she is quick to do it! ”

Kevin O'Neill

“ Kevin exemplifies Community Living Made Easy. He has been super hands on, an excellent board liaison, and great to work with. ”

Jay Guides

“ Jay is so invaluable to our team dynamic. His cheerful, conscientious communication style sets our team up for success both internally and in our interactions with external parties. At any given time, he may be working on data for communities across 3 or 4 months, which requires a great deal of personal organization. But he is so well-organized that he doesn't just follow through on requests, he updates every pertinent individual regularly throughout the process, so we are all on the same page. His effectiveness allows many other people to do their jobs successfully. ”

Elisabeth Fowler

“ Liz is always there to lend a helping hand or a listening ear. Her accounting expertise has been a big boon to us this month as we transition some team members into new roles and tasks. ”

Jaime Richardson

“ I know you mentioned a Goodwin dinner and we would love to schedule something with you beginning of October if possible. You do so much for us and we would love for you to pick the place! The least we can do is make sure you enjoy your dining experience. ”

“ I wanted to personally reach out to you to once again thank you wholeheartedly for all you are doing at Carlson Place. ”

Cathie Ricks

“ Cathie is so lovely to work with. She is always on top of things and is so personable and appreciative that she makes everybody feel like part of the same Goodwin team. ”

Gino Cebollero

“ Gino rocks! Every time I pass by there is somebody at his desk, and he helps every single one of them. If ever I have a question, he does his best to point me in the right direction, and still follows up to make sure it was taken care of even if it wasn’t something in his wheelhouse. ”

Lisa Riera

“ Congrats to Lisa & her team on another great Vendor Expo! ”

Save the Date It’s a Celebration

Birthdays

Samuel Stockton

Ronald Koch Jr.

Shelly Looney

Lisha Guilliams

Jasmin Martinez

Jaxon Nesby

Katelyn Battenfield

Ryan Fuller

John Guzman-Peonio

Summer Hasfurter

Adam Peyton

Francisco Guzman

Shanay Fluellen

Kimberly Howard

Carole Kopecki

Daniela Figueroa

Devin McNeal

Shane Lussier

Ean Rothermund

Noah Young

Colline McDaniel

Elizabeth Black

Alona Kuznetsova

Zacharyea Jones

Ingrid Rushford

Michelle Torres

Annette Micho

Xavier Castillo

Jordan Dedear

Lance Knorr

Tiffany Averill

Ashley Carter

Benjamin McNeal

Brandi Chaves

Alice English

Carlos Lira

Edward Simon

Benjamin Munsey

Karina Camarena

Lynda Lansford

Joshua Wagner

Estafan Fuentez

Miguel Suarez

Chad Williams

Earl Pulatie Jr.

Karen Covey

Maya Riser 08/01 08/02 08/02 08/03 08/03 08/04 08/06 08/06 08/06 08/06 08/06 08/07 08/08 08/08 08/08 08/09 08/09 08/10 08/12 08/12 08/13 08/14 08/14 08/15 08/15 08/16 08/18 08/20 08/21 08/21 08/23 08/23 08/23 08/24 08/24 08/24 08/24 08/25 08/27 08/27 08/27 08/28 08/28 08/28 08/29 08/30 08/31

Anniversaries

Sean Boatwright – Gate Attendant

Rhonda Payne – Gate Attendant

Paul Alexander – Gate Attendant

Lisha Guilliams – Gate Attendant

Mary Ricks – Community Manager

James Mullen II – Community Standards Coordinator

Erik Houdek – Compliance Inspector Team Lead

Cheyenne Jordan – Community Manager

Joni Breder – Homeowner Relations Coordinator

Katherine Gallup – Common Area Cleaner

Fernanda Delgado – Client Relations Specialist

Alicia Reyes – Common Area Cleaner

Jennifer Peterson – Community Manager

Bridget Gaughan – Assistant Manager

Lyilana Brownlee – Compliance Inspector

Shelby Myers – Resales Clerk

Gina Blakewell – Lifestyle Manager

Efrain Ramirez-Camargo – Common Area Cleaner

Kimberly Wrenn – Compliance Inspector

Aya David – ACC Coordinator

Philip Franklin – Community Standards Coordinator

Jeffery Frazier – Community Manager

Ciara Smith – Supervisor

Trisha Marty – Assistant Manager

Arlene Collins – Community Manager

Irish Pascua – Integration Clerk

Mary Rose Amil – Integration Clerk

Rachel Mondano – Integration Clerk

Brooklynn Ebarb – Community Manager

Daniel Guzman – Front Desk/Office Coordinator

Rosemary Eggering – Administrative Assistant

Jamie Richardson – Community Manager

Vanessa Perez – Onsite Manager

Annette Micho – Community Manager

Whitney Scheibner – Lifestyle Manager

Titos Menchaca – Compliance Inspector

Kaderli – Onsite Manager

New Hire

Care Partners Program

We are pleased to announce that Goodwin & Company has partnered with Care Partners to offer free counseling services to all staff. We understand that maintaining mental well-being is essential for productivity and personal growth, and we are committed to supporting you in every possible way.

These counseling sessions will be confidential and conducted by licensed professionals experienced in handling various personal and work-related issues. Whether you need support managing stress, dealing with personal challenges, or seeking guidance on work-life balance, Care Partners counselors are available to help.

Austin contacts:

Ronnie Logue (512) 460-9797

Herb Moffett (512) 966-5235

Julia Petter (512) 659-1232

Arthur Spence (512) 649-6639

Denver contacts:

Sheila Gutierrez (970) 380-8279

Houston North contacts:

David Esquibel (713) 385-7637

Brian Horner (281) 451-5423

Houston South contacts:

Cynthia Bernal (832) 217-5280

Brian Horner (281) 451-5423

Richardson contacts:

John Gibson (214) 364-5252

Carolyn Fleming (972) 989-4880

Tony Jacobs (909) 471-6897

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