Glass News July 2026

WHEN BUSINESS PRESSURES RISE, RETREATING COMES AT A COST

Andrew Scott, founder and CEO of Insight Data, explains why visibility and good data matter most when markets become more challenging.

When the headlines about the war in Iran fade, as we all hope they will, it is a fact that for many businesses, the price of this conflict will remain. Even if tensions in the Middle East ease, higher fuel, transport and material costs will continue working through supply chains for months. For glazing businesses already facing a difficult market, the long-tail

effect may prove as damaging as the initial shock.

It’s no secret that glazing and construction firms are facing some of the sharpest cost increases seen in decades. Rising fuel prices, supply chain disruption and higher raw material costs have arrived at a time when demand remains subdued.

For many businesses, the challenge is deciding where to make savings without undermining future growth. When margins come under pressure, marketing budgets are often among the first areas examined. The logic seems straightforward: if work is harder to win and costs are rising, reducing expenditure appears sensible.

Continued on page 4....

SUMMER, AND IT’S ALL HAPPENING

Flaming June. Well slightly less than ‘flaming’, in fact more like April with extra showers thrown in. June seems to be the time when all the fun activities within our industry come to the fore. Golf tournaments, race days and celebrations of all kinds benefit from a bit of nice weather but this year, what is normally considered a settled summer month, has let us down slightly. And to think, with June having been and gone, the nights are drawing back in! 21st June is the longest day with 17 hours of daylight and then it’s all downhill from there. Yes, we’re rapidly moving towards winter. Just a warning: you may think the days, weeks and months go flying by but, as you get even older, everything gets ever faster. Just saying!

I was drawn to a number of entries in LinkedIn during the month and we seem to have a spate of people retiring from the industry and, sadly, the passing of industry stalwarts such as the well liked and respected Jason Scrivens. The many tributes to Jason from friends and colleagues across the many facets of our industry highlights how much he will be missed. RIP Jason. There is definitely a changing face to the industry with many moving to other positions in the industry but also new blood joining us and bringing their ideas, thoughts and experience from other industries, to hopefully drive fenestration forward. It is worth remembering we have a successful industry already and everything that has gone before is not necessarily the wrong way to do things….I guess the message is by all means lets improve how we do things but don’t throw the baby out with the bathwater! I must admit that although we have all used that expression over time I had never realised how that saying came about. It dates back to the workers returning home from their industrial work, particularly coal mining, and the tradition was for the eldest member of the family to have first go in the fresh bathwater, usually filled with water heated on the fire and dispensed into the tin bath pulled up in front of the hearth. It then worked down through the age groups of the family until the baby was last who was washed in the dirty bathwater that must have resembled mulligatawny soup! So, the expression comes from ensuring the baby was already out of the bath and not hidden within the murky and dirty water, before it was poured away. A bit of useless information that has little or nothing to do with windows, doors, hardware or glass but may have some use if you are setting questions for a pub quiz!

Danny Williams has, yet again, come up with the goods in his Cold Calling column. He’s answering an installer who, like us all, is fighting increased costs, across every conceivable area of the

business and then dealing with customers who have priced up everything online and stumbled across social media that has increased their expectation of what can be expected from an installer such that they want him to be a designer and lifestyle consultant, providing a Rolls Royce service. Danny’s answer is worth reading! Funnily enough it rang a bell with me having read an article recently about customers and their desires whereby the salesman listens, comes up with the solution and offers it to them at the given price….then produces a slightly higher priced product but immediately dismisses it as being out of their price range.  Then keeps quiet.  This article reckoned that without fail, the customer wanted to know about the more expensive product and then bought it.  And he reckoned this worked every time. Perhaps selling based on a customer’s aspiration is the answer? If you think about it, you’ve probably done it yourself – you’ve chosen the car but then persuaded yourself that the GLS was that much better than the GL you thought you’d get. Or perhaps that holiday you fancied got a lot better when you changed it to be all inclusive? The point is that customers’ expectations have changed and will continue to do so and we have to adapt accordingly if we want to stay in business.

I mentioned earlier how June is the month of activity and Nationwide Windows and Doors celebrated their 40 years anniversary with a party at the Vox at the NEC, hosting a mere 220 people to a stunning event that included performances from Siren, Jason Manford and the In Thing. Many congratulations and thanks to John Whalley, Daryl Cashmore and all the Nationwide team. Emplas hosted their 4th Open Golf Tournament at Hanbury Manor in Hertfordshire and entertained their guests royally while raising over £13K for Niamh’s Next Step, a charity devoted to researching child cancers. Assa Abloy has opened its new testing facility at Daventry, convenient for the motorway network, providing fully independent AKAS accredited testing for the industry.

With our own industry activities plus the likes of the US Open golf tournament, Wimbledon, Test Matches, British Grand Prix and the World Cup, it’s going to be a full activity summer with, perhaps, a little work thrown in!

‘TIME OUT’ WINNERS –JUNE!

Sudoku: M.Dean, Aluminium Home, Dorchester Eye Spy: Rachael Hook, Gloucestershire Spot the Difference: John Hunt, Cannon Home Improvements, Westen Supermare Crossword:

Katherine Ritchie, Consult Windows, Bristol

Congratulations to all our winners! Good luck in this months Time Out pages!

WHEN BUSINESS PRESSURES RISE, RETREATING COMES AT A COST

The reality, however, is usually the opposite. In tougher markets, every enquiry becomes more valuable and every missed opportunity carries a greater cost. Businesses that disappear from view during difficult periods often find it harder to recover when conditions improve. Visibility, reputation and market presence become more important, not less.

That does not mean spending blindly. Experience shows that while regular investment in marketing is a sound

principle, it is vital that the investment is reaching the right audience.

Across the glazing sector, many firms continue to spend heavily on broad digital campaigns with little certainty over the quality of the enquiries they generate. As budgets tighten, businesses need greater precision.

At Insight Data, our Salestracker growth platform monitors more than 50,000 companies and more than 89,000 key decision-makers throughout the glazing and construction supply chain. That provides a live view of a market that is constantly evolving, highlighting which businesses are growing, recruiting, diversifying or slowing down. This information matters because markets are changing rapidly. Within glazing alone, the number of fabricators has fallen dramatically over the past two decades, while aluminium continues to gain share as demand shifts towards higher-value products. Our research among more than 2,000 installers also found that while order

values have risen, winning new work is becoming increasingly difficult.

The opportunities still exist, but finding them requires greater accuracy than ever before, which is why good data helps businesses focus their efforts where they are most likely to succeed. Companies can identify specific prospects, target growing sectors and engage with organisations at the right time. Sales teams spend less time chasing poor opportunities and more time building relationships with businesses that are actively investing.

The demand for that clarity is one reason we launched EDGE by Insight Data (www.insightedge.co.uk ), a one-day masterclass in business growth taking place this September. Conversations across the industry reveal a common theme: business owners are not short of effort or ambition, but many are struggling to decide where to focus their resources. In a market shaped by rising costs and uncertainty, having a clear plan is becoming just as important as controlling expenditure.

The companies performing best understand their market, align their teams around clear objectives and make decisions based on evidence rather than instinct. This becomes particularly important during periods of economic uncertainty. Some businesses will retreat and wait for conditions to improve. Others will diversify, enter adjacent markets or strengthen their position while competitors hesitate. The difference often comes down to information.

That is why cutting marketing altogether can be such a costly mistake. The problem is rarely the activity itself. More often, it is a lack of focus. Businesses do not need to communicate less; they need to communicate more effectively.

The current cost pressures will eventually ease. However, the long-tail impact of today's increases is likely to remain with us for some time yet. Construction firms must continue managing costs carefully, but they should also recognise that growth rarely comes from retreating into silence.

In uncertain markets, knowledge becomes one of the most valuable assets a business can possess. The companies that emerge strongest from this period will not necessarily be those that spent the least. They will be those that invested most wisely.

ABOUT INSIGHT DATA

Founded in 2006, Insight Data is the UK's leading provider of B2B data, growth software and marketing solutions for the fenestration, building products and wider construction sectors. Its Salestracker  growth platform helps businesses attract, convert and retain customers, driving hundreds of millions in revenue each year. EDGE by Insight Data marks the company's 20th anniversary in business. For more information, visit www.insightdata.co.uk.

ABOUT EDGE BY INSIGHT DATA

EDGE is a one-day business growth event taking place on Thursday 17th September 2026, hosted by Insight Data at the Holiday Inn, Kidderminster Road, Bromsgrove, B61 9AB. Designed for leaders, sales teams, marketing professionals and customer service teams across the glass and glazing industries. The event combines keynote sessions, hands-on workshops, live product demonstrations and an exclusive awards ceremony. Spaces are limited. For more information and to book tickets, visit www.insightedge.co.uk.

CPSLIFT.COM

SUPPORTING INSTALLERS WITH ‘GLASS LIFTING’ SOLUTIONS

EDITOR INTERVIEW WITH JOHN BURTON, DIRECTOR AND CO-OWNER

John, can you tell our readers a little about your background and how you got started in the lifting industry?

John Burton: Certainly. I began my career as an apprentice-trained plant engineer with Hewden Stuart Crane Hire back in 1997. Since then, I've spent my entire career within the lifting and work-at-height sector. I've worked across engineering, management and sales roles, and I've genuinely enjoyed every aspect of helping businesses operate safely and efficiently. Having experience in all these areas gives me a well-rounded perspective on the challenges our customers face.

Tell us about CPSLift.com and how the business was established.

John Burton: CPSLift.com is the trading name of Central Platform Services Ltd, which was established in 2008. We originally started as a support company providing work-at-height solutions, engineering services and safety support to end users and contractors, mainly within the UK construction industry.

After our first year of trading, we realised that "Central Platform Services" was quite a mouthful, so we registered the CPSLift. com brand. Today, it's a name that's widely recognised throughout the UK lifting and access industries.

How did your journey into the glass lifting sector begin?

John Burton: The turning point came in 2017 when I received a call from Flemming Storm Nelson, who was Export Manager at Smartlift in Denmark. He introduced me to Smartlift's glazing robots and explained how they were helping glass installers work more safely and efficiently.

As soon as I understood the potential benefits, I booked a flight to Denmark to see the equipment for myself. My father spent much of his career involved in glass manufacturing and installation, so I already had a good understanding of the risks associated with manually handling large glass units. His experience gave me valuable insight into the industry and the challenges installers face every day.

What impressed you most when you first saw Smartlift equipment?

John Burton: Coming from an engineering background, I naturally looked closely at the design, functionality and build quality.

I wanted to know whether the machines could stand up to real-world working environments.

The equipment exceeded my expectations. The engineering quality was excellent, and the factory tour gave me confidence that Smartlift was a credible manufacturer with ambitious plans for the future. It was clear they were committed to innovation and safety.

How

important has Smartlift become to your business?

John Burton: It's become a significant part of what we do. Since 2017, we've seen Smartlift continuously develop and improve its product range. Today, I can confidently say they are the global market leader in glass lifting robots.

The range now includes ten different glazing robot models, each designed to suit specific applications. Customers can choose features such as robotic head rotation, side-shift functionality and remotecontrol operation for installation work. Alternatively, manufacturers may prefer narrower units with non-marking tyres for factory environments. Naturally, all models are able to manipulate glass with millimetre precision.

What makes CPSLift.com's approach different when supplying Smartlift equipment?

John Burton: We focus heavily on understanding the customer's application before recommending a machine. Every installation environment is different, so it's important that clients invest in the right solution from the outset.

Because of this approach, customers typically see immediate benefits as soon as the equipment arrives. We take great pride in providing honest guidance and practical expertise rather than simply selling a machine.

What does a typical working week look like for you these days?

John Burton: A large part of my time is spent travelling around the UK carrying

out live Smartlift demonstrations for prospective customers. I enjoy getting equipment into people's hands and showing them exactly what it can do.

We've also developed a comprehensive handover and operator training programme that has been approved by the Smartlift factory. The feedback has been excellent, and helping customers gain confidence with their new equipment is one of the most rewarding parts of my role.

What support can customers expect after purchasing equipment?

John Burton: Customer support has always been at the heart of our business. We have a fantastic management team and back-office staff who handle enquiries professionally, efficiently with all due diligence.

Our engineering heritage means we have extensive product support capabilities, whether a customer purchases or hires equipment from us. Clients trust us because they know we're there to support them long after the sale has been completed.

Can customers see the equipment before making a decision?

John Burton: Absolutely. We offer no obligation, live demonstrations at

customer’s premises, and we keep a range of Smartlift models at our premises and welcome customers to visit us for demonstrations. We can set up different glass systems and lifting scenarios so they can see how the machines perform in conditions similar to their own workplaces.

John Burton: The applications are surprisingly diverse. We've supplied equipment to glass installers, window and glass manufacturers, curtain walling contractors, cladding installers and glass cabinet manufacturers.

We've also worked with caravan manufacturers, vehicle manufacturers, modular housing companies, modular building installers, train manufacturers and vehicle repair specialists. Essentially, any industry that handles large glass panels can benefit from safer and more efficient lifting methods.

Looking ahead, what excites you most about the future?

John Burton: The continued development of the technology. Smartlift typically introduces at least one significant innovation every year, and we're always excited to see what comes next.

Our goal remains the same: improving safety, reducing manual handling risks and increasing efficiency for everyone involved in glass installation and manufacturing. My team and I are committed to growing the Smartlift family across the UK through demonstrations, training and customer support.

We're also looking forward to exhibiting at the FIT Show in May 2027, where visitors will be able to see some of the latest Smartlift glass lifting solutions in action.

Finally, what keeps you passionate about the industry after nearly four decades?

John Burton: It's seeing how technology can genuinely improve people's working lives. When a customer tells us they've completed a difficult installation more safely, reduced physical strain on their team, or opened up new business opportunities because of a Smartlift machine, that's incredibly rewarding.

I've spent my entire career around lifting equipment, and helping businesses work smarter, safer and more efficiently is still what drives me every day.

Glass News would like to thank John Burton and the team at CPSLift. com for sharing their insights into the evolving world of glass lifting technology.

CPSLift.com

Training can also be delivered either at our facility or at the customer's premises, depending on what is most convenient.

Which industries have benefited from Smartlift technology so far?

WINDOW WIDGETS PRODUCTS INSTALLED AT PRESTIGIOUS WELBORNE GARDEN VILLAGE PROJECT

Industry leader in window ancillaries, Window Widgets, will see a selection of its products installed on the illustrious Welborne Garden Village project.

Sash window specialists, Roseview Windows, will install more than 800 sash windows in phase one of the project, which will include a number of Window Widgets products, including trickle vent covers, Jacks, a VS variable aluminium baypole,

as well as VS bay pole cover trims - all manufactured by Window Widgets.

Having already chosen Roseview’s Ultimate Rose sash window for the project, Welborne’s design team specified the trickle vent covers to complement the aesthetic. The challenge was to provide Future Home Standards Part F-compliant ventilation without compromising the project’s focus on heritage styles.

Most trickle vent options on the market are very visible, and while concealed variants are available for sash windows, typically, they require reductions to frame heights or glass areas to make space for vent channels. The Window Widgets trickle vent covers

keeps external sightlines slim and preserves full-height window proportions.

The trickle vent covers were foiled in white woodgrain to match the finish of the windows, to give a more discreet overall look.

Jo Trotman, Sales and Marketing Manager at Window Widgets, said: “We are delighted that four of our Window Widgets products are being used on this unique development, which perfectly blends heritage aesthetic with modern performance.

“The Welborne development is a very exciting project to be a part of, and we are very proud that our products have been selected for the project, which is an exciting mix of properties that have a heritage look and feel, with all the benefits of modern homes' performance.”

Roseview’s Managing Director Richard Burrells comments: “Ultimate Rose is a fully authentic modern sash window, and on a project like Welborne, the combination of performance and aesthetics is everything. That’s exactly why we chose Window Widgets products for this project, giving us that perfect balance and crucially, meeting Part F ventilation standards.

“The fantastic benefit of working with Window Widgets is that they offer everything you could possibly need for the installation.

“We’re excited to continue working with the project design team and developers as the remaining 5,000+ plots come together. It’s rare to see a development this large keep such a close eye on the heritage details that matter, proving you can deliver modern housing on a huge scale without compromising style and quality.”

To find out more about Window Widgets, please visit www.windowwidgets.co.uk.

“The Welborne development is a very exciting project to be a part of, and we are very proud that our products have been selected for the project, which is an exciting mix of properties that have a heritage look and feel, with all the benefits of modern homes’ performance.”

MORE THAN A SUPPLIER:

WHY FABRICATORS NEED A HARDWARE PARTNER

Why certainty, service and strategic support matter more than ever, says Sam Nuckey, Managing Director at Window Ware.

It’s almost become a cliché to talk about how quickly the fenestration industry is changing. But the truth is that the pace of change shows no sign of slowing.

Regulatory updates continue to reshape product requirements, smart technology is beginning to influence hardware expectations, and materials are diversifying as demand grows for aluminium, timber and heritage-style systems alongside traditional uPVC.

In an environment like this, fabricators need more than a company that simply sells hardware. They need a partner they can rely on to support their business strategically, consistently and proactively.

There was a time when offering good products at competitive prices was enough for a distributor to stand out. Today, that’s only the starting point. Fabricators are looking for the complete package; quality products, dependable stock availability, expert support, and service they can trust day in, day out.

THE RIGHT BACKING

At Window Ware, we’ve always believed that being a distributor goes beyond shifting boxes. It’s about backing customers with the right brands, the right stock and the right service to deliver genuine value.

A key part of that value lies in certainty. Fabricators need confidence that the hardware they rely on will arrive when promised so production lines can run without interruption. That’s why operational performance remains such a major focus for us.

We’ve maintained a consistent 98.89% average On-Time-In-Full (OTIF) delivery rate across the entire first quarter of 2026, with our warehouse team picking close to 1,000 product lines every day at our headquarters in Bedford. It’s the kind of reliability that enables our customers to plan their manufacturing schedules with confidence.

A CHANGING LANDSCAPE

However, dependable supply is only one part of the equation, because the reality is that the product landscape itself is expanding rapidly. Installers are widening

their offer to remain competitive, meaning fabricators increasingly need hardware solutions that work across a broader range of systems and aesthetics. A typical portfolio today might include standard PVC-U windows, Residence Collectionstyle heritage products, composite doors, aluminium systems and timber frames.

With that breadth comes a renewed expectation for hardware that keeps pace with evolving design trends, finish options and regulatory requirements. Fabricators don’t just need components; they need solutions that help them differentiate their

products and respond to changing market demand.

This is where a true hardware partner can make a real difference.

With nearly 40 years in the industry, we’ve built a portfolio that now includes more than 5,000 product lines from over 90 leading brands, allowing us to support fabricators across multiple systems at the same time. We continue to develop our own-brand ranges to address emerging trends and practical needs on the factory floor.

LOOKING AHEAD

Listening to feedback is essential. The most effective hardware partners aren’t just responding to the market; they’re anticipating it.

That’s why our focus moving forward is centred on refining existing ranges, introducing new hardware solutions and expanding finish options to reflect the architectural styles fabricators are increasingly being asked to deliver.

Ultimately, a strong hardware partner should make life easier for fabricators, not more complicated. They should provide the consistency that keeps production moving, the product range that supports diversification, and the expertise that helps customers stay ahead of the curve. The fenestration industry will undoubtedly continue to evolve; it’s the nature of the market we operate in. But while the challenges may change, the fundamentals remain the same. Fabricators need certainty, reliability and a partner who is ready to support their business through whatever comes next.

At Window Ware, that’s exactly what we’re focused on delivering.

For more information, call 01234 242 724, email sales@windowware.co.uk, or visit www.windowware.co.uk.

“With nearly 40 years in the industry, we’ve built a portfolio that now includes more than 5,000 product lines from over 90 leading brands, allowing us to support fabricators across multiple systems at the same time. We continue to develop our own-brand ranges to address emerging trends and practical needs on the factory floor.”

HARDWARE

ORION ICE KEEPS CRIMINALS OUT IN THE COLD

Hardware expert VBH has developed the greenteQ ORION ICE 3-star profile cylinder for UK door manufacturers.

The cylinder is fully accredited to the latest TS007:2024 kitemark, providing protection against thermal (freeze) and glue attacks, picking, drilling, bumping and snapping, all without the need to add supplementary security devices.

ORION ICE is available in key/key and thumb turn options, in singles and keyed alike pairs, and each cylinder is supplied with five keys as standard, which is a real benefit to end users.

VBH’s proteQ10 security guarantee has been upgraded for customers using ORION ICE. It will pay the end user an increased £5000 in compensation if a break in within the UK is achieved as a direct result of an ORION ICE cylinder being snapped.

ORION ICE is recognised by Secured by Design as a Police Preferred Specification product.

Richard Gyde, managing director at VBH, says, “ORION ICE is the first of our ICE range of security products, which will protect users In Case of Emergency long into the future.

”Our original Orion 3-star has been a great success and is hugely popular within the door and locksmith markets. Companies who use ORION ICE benefit from the fact that the cylinder builds on the qualities of Orion, and features additional innovative technology that protects against the new thermal (freeze) and glue attack methods.

“We know that ORION ICE not only passes the testing required to meet the requirements of TS007:2024, but that it keeps criminals out in the cold in the real world, too. Door manufacturers who fit ORION ICE can be confident that they are achieving the highest standard of door security.

ORION ICE is available from stock at VBH (GB) now. For more information on greenteQ ORION ICE or any other hardware elements, contact VBH direct on 01634 263263 or by filling in a contact form at www.vbhgb.com.

QUANEX INVESTS IN ADVANCED MEASUREMENT TECHNOLOGY TO DELIVER EXCEPTIONAL ERA QUALITY

Quanex Hardware Solutions has invested in advanced in-house measurement technology for its extensive ERA product portfolio, as part of its commitment to exceptional quality standards.

Capable of measuring up to 5,000 component features in seconds, the KEYENCE IMX accelerates and automates the inspection process of complex components and assemblies.

It is set to be a key tool in ERA’s manufacturing operations going forward and provides early detection of dimensional trends and non-conformances to ensure quality standards are fully protected and maintained.

Jody Yates, Head of Quality at Quanex Hardware Solutions said: “We’re dedicated to continually improving our processes to meet the exceptional quality and performance standards our customers have come to expect from our products.

“The KEYENCE IMX system is just one part in ERA’s journey towards a fully integrated, bespoke metrology centre, strengthening quality, traceability and customer confidence.

“Investing in this advanced technology allows us to keep quality control in-house, giving our quality team direct oversight of the process from start to finish and enabling rapid inspection of complex components and assemblies.

“The investment also forms part of our ongoing sustainability commitments. Better quality control reduces waste and improves operational efficiency, reinforcing our position as one of the industry’s most sustainable supply chain partners.”

The KEYENCE IMX combines optical, laser and touch-probe technologies on a single platform, underpinning ERA’s ISO 9001 quality management system while establishing a fully integrated metrology

GROWING DEMAND DRIVES SUCCESS FOR KENRICK’S EXCALIBUR DOOR LOCK

Kenrick is reporting growing demand for its Excalibur multipoint door locking system, with fabricators and hardware distributors increasingly choosing the high-security lock for its proven performance, reliability and compliance credentials.

One of the company’s flagship door hardware products, Excalibur has built a strong reputation across the industry thanks to its combination of security features, smooth operation and ease of fabrication. Designed to help fabricators meet the demands of today’s security-conscious market, the lock continues to gain traction across both newbuild and replacement door projects.

Commenting on the growth, Suzanne Nicholl, Sales and Marketing Director at Kenrick, said: “Fabricators are under increasing pressure to offer doors that deliver exceptional security, reliability and long-term performance. Excalibur continues to meet those requirements, which is why we are seeing such strong and sustained demand across the market.”

At the heart of the Excalibur lock are three high-strength sintered steel hooks, two steel

centre tailored to its manufacturing process and product portfolio.

To ensure complete accuracy and alignment with specifications, the technology generates inspection programmes directly from CAD models, PDFs and paper drawings, minimising inaccuracies and supporting proactive quality management.

The technology has a modular design and extended measurements, enabling it to inspect a wider variety of ERA products in-house, reducing the reliance on multiple measuring devices and external inspection services.

For further information on ERA’s diverse hardware portfolio, please visit www.eraeverywhere.com or email info@erahomesecurity.com.

anti-lift bolts and three adjustable roller cams that combine to deliver outstanding protection against forced entry. The lock is PAS24 accredited and forms part of Secure by Design-compliant door systems, giving fabricators complete confidence in its security credentials.

Suzanne commented: "One of the features that sets Excalibur apart from many competing products is its sprung gearbox, which delivers smoother operation and more consistent engagement throughout the life of the lock.

Combined with three hooks, two anti-lift bolts and PAS24-capable security, it offers the ideal balance of performance, reliability and protection. Alignment marks and extendable lock options also make fabrication and installation straightforward, which is something our customers really value.”

Available with 35mm and 45mm backsets, Excalibur offers flexibility across a wide range of door applications. Additional options including fast-lock functionality, slave locks and top and bottom shoot bolts allowing fabricators to tailor the solution to individual project requirements.

It has been tested to 100,000 operating cycles and exceeds BSEN 1670:2007 requirements with a minimum of 240 hours salt spray testing. A 10-year mechanical guarantee provides further reassurance for both fabricators and homeowners.

Suzanne concluded: “As security standards continue to evolve, fabricators need products they can trust. Excalibur has built a reputation for delivering exactly that. The combination of security, reliability and ease of use has made it a preferred choice for customers across the industry, and the continued growth in demand reflects the confidence the market has in the product.”

Tel: 0121 500 3266 – www.kenricks.co.uk

RAISING THE BAR

Stricter regulations are not a burden, but a catalyst for driving better standards in hardware says Sam Nuckey, Managing Director of Window Ware.

As an industry, we’ve always evolved in response to regulation, but the current landscape feels markedly different. Today’s drivers, particularly developments around PAS 24 and the ongoing consultation surrounding Document Q, are doing more than simply raising standards.

They are reshaping expectations across the entire supply chain and, crucially, reinforcing the value of quality hardware in a way we haven’t seen before.

For many years, hardware was too often viewed as something specified to meet a price point rather than a performance threshold. It’s a mindset that is becoming increasingly outdated.

PAS 24 has long been recognised as a benchmark for enhanced security performance, but as its influence grows and Document Q continues to evolve, the gap between basic and best-in-class hardware is now almost impossible to ignore.

This shift creates a level playing field where quality wins and presents a significant opportunity. When standards demand higher levels of security and performance, there is no longer justification for using inferior products, and it instead places the emphasis firmly on reliability, durability and proven compliance.

This is something we should actively champion as an industry. The Document Q consultation is particularly important

because it underscores the expertise within our sector. It sends a clear message that we are an industry that takes pride in delivering products that protect people and property. Every home deserves to be safe and secure, and higher standards help ensure it is delivered consistently and it’s a huge opportunity for our industry.

Alongside this, there are wider market dynamics at play that could further drive demand. The ongoing conversation around positioning windows and doors as energy-efficient home improvements, eligible for grants or incentives, has gained renewed momentum.

In the aftermath of other products such as air source heat pumps becoming more notorious for not achieving the energy efficiency results expected, if successful it could be transformative and create a real shift in demand in home upgrades, placing even greater emphasis on highperformance products.

In that context, hardware becomes even more critical. Energy efficiency and security are linked to the overall performance of a window or door, and both rely heavily on the quality of the components used. As scrutiny increases, so too does the need for products that can stand up to it.

For Window Ware and every other business committed to quality, these market drivers present a clear direction of travel, and it’s one that promises long-term value for manufacturers, installers and homeowners alike.

Sliding Door Hardware for Modern Aluminium Systems

“In the aftermath of other products such as air source heat pumps becoming more notorious for not achieving the energy efficiency results expected, if successful it could be transformative and create a real shift in demand in home upgrades, placing even greater emphasis on high-performance products.” As aluminium sliders get bigger and slimmer, hardware needs to keep up. Shop the range of

https://windowware.co.uk/

z Available in a range of finishes and configurations

MORE THAN A DOOR: WHY THE HARDWARE CONVERSATION MATTERS

How fabricators and installers

can differentiate through security, useability, and smart technology.

The door industry has become increasingly focused on aesthetics. Design colour, glazing and furniture continue to evolve, but too many doors are still sold with little consideration for the hardware that ultimately defines performance, security, usability, and satisfaction.

This offers fabricators and installers a significant opportunity. In a market where doors are increasingly similar, standing out is becoming harder to achieve. Homeowners may choose a door based on looks, but they judge a door by how it performs everyday

When a door becomes difficult to operate, smart devices fail to perform as expected, or callback's increase due to alignment issues, it isn’t the colour or glazing that’s questioned. It is the hardware.

The real value of a door is experienced every day.

When the door closes smoothly. When the homeowner doesn’t have to lift, push,

or pull the door just to lock it. When it operates reliably through seasonal movement and changing temperatures. When it reassures the homeowner that their home is secure

THAT’S WHY IT IS TIME TO CHANGE THE CONVERSATION

For decades, hardware has been treated as a collection of components, selected

individually, and expected to work together later, combined without fully considering how they operate as a complete system. The result is higher operating forces, reduced reliability, increased strain on smart devices, and an increase in call backs.

Within Crafted Synergy, low force operation is not just a technical feature, it’s a foundation on which the entire ecosystem is built. Lower operating forces improve usability, reduce adjustment callbacks, place

less strain on smart devices, and help deliver the smooth, consistent experience that customers expect from a premium doorset.

Smart technology has struggled to gain wider adoption across the door industry because most solutions are not designed around the locking systems they are expected to operate. When they are added onto a lock, they are not designed to drive, they are harder to calibrate, the motor has to work harder, battery life is reduced, and any movement in the door makes opening more difficult. Instead of improving the homeowner experience, smart technology risks damaging credibility and increasing callback for fabricators.

Fabricators need confidence that the smart solution they offer will work reliably in real homes. Installers need products that are straightforward to fit and support. Homeowners need smart functionality that feels simple, secure, and dependable.

CRAFTED SYNERGY IS WINKHAUS' RESPONSE TO THAT CHALLENGE

Designed Together. Tested Together. Specified Together.

Crafted Synergy is a system level response to that challenge, engineered as a coordinated ecosystem. The lock, cylinder, security protection, and smart technology are designed to work together, improving usability, security, smart functionality reliability.

THIS IS WHERE POLARIS CHANGES THE SMART LOCK CONVERSATION

Polaris is not simply a smart lock bolted to a door. It works with Winkhaus multi-point locking systems, cylinders, and security hardware. Configured for autoLock AV4, AV4 Heritage, and Thunderbolt locking solutions, Polaris delivers smart control to the proven mechanical security at the heart of the doorset.

Compatibility is important. Because Polaris is designed around the lock, it is calibrated through the Polaris App in a simple two or three step process, ensuring a smoother and more reliable operation from the start, reducing complexity, and adding smart functionality without layers of complication. Battery performance is also important. Concerns around smart door technology often stem from device performance over time, especially when operating a multipoint locking system. As part of our cycle

testing, the Polaris Smart Lock achieved up to nine months’ battery life with AV4, up to 12 months with Thunderbolt, and 12 months for the Polaris Smart Sensor and Remote Fob*.

SECURITY HAS CHANGED

Homeowners want security solutions that protect against both physical and digital threats. As connected devices become more common, compliance can no longer focus solely on the mechanical lock.

Crafted Synergy is designed with evolving security standards in mind, tested against PAS 24:2022 + A1:2024 enhanced security and IASME Level 1 and Level 2 testing requirements for IoT security, for greater confidence that the whole system is secure a physical and digital security perspective.

The mechanical foundation is just as important. Crafted Synergy uses the award winning autoLock AV4, AV4 Heritage, or Thunderbolt multi-point locking solutions, with the XR6 1-Star cylinder and either the 2-Star armorShield handle or escutcheon to create a robust 3-Star security solution. This layered approach provides the best protection for the cylinder, strengthens the doorset, and gives fabricators a clear security story to take to market.

Homeowners’ expectations place quality, security, and performance, at the top of their priority list, yet much of the industry still tries to differentiate through colour, design and glazing, Crafted Synergy allows fabricators to align their offer with what homeowners’ value most.

Homeowner benefits are straightforward. Lock and unlock the door using the Polaris

App, Fob, or a key, live visibility of whether the door is closed and locked in the app and control from anywhere when paired with the Polaris Wi-Fi Bridge.

Crafted Synergy helps move the sales conversation away from cosmetic features and towards engineered security performance, usability, compliance confidence, and smart functionality. It gives fabricators a way to explain why one doorset

is different from another, and why the value inside the door matters, and delivers real lifestyle benefits for users.

SUPPORT BEYOND THE PRODUCT ITSELF

Launching a new product is about more than supplying outstanding hardware. Winkhaus has developed a range of marketing assets to help fabricators and

"Today’s customers are not only buying a product. They are buying confidence. They want a door that not only looks great, but they one that is secure, works smoothly, and fits the way they live."

installers introduce Crafted Synergy to their own customers. This includes how to guides, videos, images, graphics, showroom materials, short animations, and digital content that can be used to explain the system clearly and confidently, support the sales journey, reduce homeowner queries, and showcase the benefits of the system in practical, everyday terms.

This is where Crafted Synergy can help fabricators sell more than a door.

It gives them a stronger reason to lead with the hardware, not hide it. It helps them talk about the experience behind the door: how it locks, how it feels, how it protects, how it supports smart access, and how it gives homeowners reassurance in real life.

Today’s customers are not only buying a product. They are buying confidence. They want a door that not only looks great, but one that is secure, works smoothly, and fits the way they live. It gives fabricators the tools to change the narrative, strengthen the value of their offer, and sell more than a door.

The future of door security is not about bolting smart technology to a door. It is about designing and engineering every component around a shared purpose. One ecosystem. Working in harmony.

To find out more about how Crafted Synergy can help you to sell more doors visit: https://www.winkhaus.co.uk/en/ crafted-synergy to book a demo.

*Based on 13.6 uses per day in ambient temperatures.

Bury Plastics

NEW CUSTOMER VIDEO HIGHLIGHTS EXPANSION, FAMILY VALUES AND THE SUCCESS OF FREEFOAM’S HELPING CUSTOMERS GROW CAMPAIGN

Freefoam Building Products has released a new customer video featuring Bury Plastics, highlighting the company’s recent expansion and celebrating its continued success as part of Freefoam’s Helping Customers Grow campaign.

Filmed at Bury Plastics’ newly expanded unit, the video captures the scale of the business and the day-to-day activity that underpins its reputation for service and reliability. Footage from across the warehouse and yard includes Freefoam product racking, merchandising displays and delivery vehicles leaving site, reflecting how the business has grown year on year while remaining focused on customer service.

Owner and Managing Director Paul Herrick shares the story of Bury Plastics’ development and future ambitions in the film. The video also shines a spotlight on the people behind the business, from its close-knit team and support for apprentices to the family story at its heart, with Paul’s son Will recently joining the company while completing his degree. A central theme of the video is the long-standing partnership between Bury Plastics and Freefoam. As part of the Helping Customers Grow campaign, the film

“We are really pleased with this new video. Bury Plastics is a well-respected, vibrant business that we are proud to work with. The video reflects a company that has grown in size and confidence, while also perfectly illustrating the spirit of our Helping Customers Grow campaign.”

demonstrates how Freefoam supports customers beyond product supply, from providing leads and market insight through Area Sales Manager Matt O’Leary to helping businesses broaden their product offering. Scenes filmed in the warehouse include displays of Freefoam fascia, soffit, cladding and Geopanel, as well as deliveries arriving on site. Louise Sanderson, Group Marketing Manager at Freefoam Building Products, said: “We are really pleased with this new video. Bury Plastics is a well-respected, vibrant business that we are proud to work with. The video reflects a company that has grown in size and confidence, while also perfectly illustrating the spirit of our Helping Customers Grow campaign.”

Watch full video here: https://www.youtube.com/ watch?v=hcz2m1wOWDo&feature=youtu.be www.freefoam.com

• Three-hook locking for enhanced security

• Bi-directional steel claws for strong, consistent engagement

• Adjustable keeps for accurate, hassle-free alignment

• Sprung gearbox as standard for smooth operation

• Twin spindle for lever/lever or lever/pad configurations

• 10-year mechanical guarantee

BUILDERS MERCHANT BUILDING INDEX

APRIL MERCHANT SALES

DRIFT AS VOLUMES FALL

-3.5% YEAR-ON-YEAR

The latest Builders Merchant Building Index (BMBI) report, published in June, shows April’s total likefor-like value sales (adjusted to remove the effect of trading days) were -0.6% lower than the same month in 2025. Like-for-like volume sales were down -3.5% with prices up +3.0%.

With no difference in trading days, total unadjusted value sales were also -0.6% lower, with volumes decreasing -3.5%. By value, just three of the twelve categories sold more: Services (+7.0%), Timber & Joinery (+1.6%) and Miscelllaneous (+0.2%). Renewables & Water Saving (-6.6%), Workwear & Safetywear (-4.6%) and Heavy Building Materials (-1.9%) saw the largest declines.

LATEST THREE MONTHS

In the three months February to April 2026, like-for-like value sales were -2.8% lower compared to the same three months in 2025. Like-for-like volume sales were down -7.1% with prices increasing +4.7%. With one extra trading day in the most recent three-month period, unadjusted value sales were down -1.2%, with volumes down -5.6% and prices

up +4.7%. By value, eight categories sold more, led by Renewables & Water Saving (+8.9%). Of the two largest categories, Timber & Joinery Products (+2.1%) performed better than Total Builders Merchants, while Heavy Building Materials (-3.8%) was the weakest category.

LATEST 12 MONTHS

In the 12 months May 2025 to April 2026, likefor-like value sales were down -0.7% compared to the previous 12-month period (May 2024 to April 2025). With no difference in trading days, unadjusted volume sales fell -2.0% while prices increased

“Of the two largest categories, Timber and Joinery Products grew more slowly (+2.2%) while Heavy Building Materials (-2.9%) was the weakest category.”

PVCU MARKET INTELLIGENCE 2026

It’s remarkable how long it’s taken PVCU, aluminium and timber companies, to learn from each other. But what works in the early days doesn’t work so well decades later. Industries (people) can be extremely reluctant to change, and accepted thinking becomes a corporate blind spot. It takes time, new market conditions and sustained competitive pressure for companies to accept the need for change. But each material has faced its challenges and adapted.

+1.3%. By value, eight categories sold more, led again by Renewables & Water Saving (+7.8%). Of the two largest categories, Timber and Joinery Products grew more slowly (+2.2%) while Heavy Building Materials (-2.9%) was the weakest category.

YEAR TO DATE 2026 VS

2025

In the year to date (January to April 2026), like-forlike value sales were -2.5% lower than the first four months of 2025, but likefor-like volume sales were down -6.9% and prices were up +4.7%. There was no difference in trading days. By unadjusted value, seven categories sold more with Renewables & Water Saving (+8.8%) growing more than the others.

For the full report, including comments from the BMBI’s panel of leading industry Experts, please visit www.bmbi.co.uk.

Or to be more accurate, some of the standard bearers for each material have learned from other materials and plugged gaps in their offer and way of doing things. And the industry has been the better for it.

Timber adapted first with the Wood for Good campaign in the late 1990s. TimberWindows.com pioneered engineered timber and factory finished windows and doors for the retail market in the 2000s.

More recently, The Joinery Network and its Lignum system has brought systems thinking to wood, and Joe Trueman is blazing a Glyngary trail for timber trade fabricators.

Alan Burgess championed the PVCU vertical slider, and Dan Gill launched PVCU flush windows in 2013, and got planners to accept properly dimensioned PVCU windows in conservation areas and listed buildings. Then Roy Frost, at Deceuninck, made it possible for fabricators and installers to sell PVCU colour on demand by holding it in stock.

Roger Hartshorn, Garnalex, brought PVCU systems thinking, vertical integration, and PVCU service levels to aluminium so fabricators and installers could compete with a full aluminium range in the retail market

Paradoxically, to retain their market share, several PVCU Syscos also sell aluminium.

FLAWLESS IN APPEARANCE AND PERFORMANCE

Resurgence is about to raise the bar for flush systems again!

FIND OUT MORE

IT’S ALL ABOUT ENERGY, STUPID!

The phrase “It’s the economy, stupid” hung on a sign in Bill Clinton’s Little Rock campaign headquarters to keep staff on message. It focused his successful 1992 US presidential campaign on the critical economic issue. In everywhere but the US, today’s phrase is, “it’s all about Energy, stupid”.

Most discussion of the Iran War has focused on the price of energy. But US and Israel’s attacks on Iran, and Tehran’s retaliation have produced the largest oil supply disruption in history, according to Professor Jason Bordoff Columbia University and founding director of the Center on Global Energy Policy.

In a cost-of-living crisis, price and who pays it are key considerations. But, in early June, as this is written, it’s still uncertain whether a ceasefire will lead to a Hormuz all clear or drag on interminably. Either way, supply is likely to be more disruptive than price. According to Wood Mackenzie, the leading oil supply and resource analysts, there’s an average of one month’s oil and gas stock worldwide. After all the ships carrying oil and gas have unloaded at their ports, we will face a shortfall of 10 million barrels a day. Production capacity taken out in the mutual bombings in Iran and the Gulf will take months, or years to rebuild.

Before the war, supply and demand were roughly in balance. To put this in perspective, ten million barrels a day is about the amount by which consumption fell in the first year of the COVID pandemic. Real shortages will hurt. Some countries are already on four day weeks.

But every cloud has a silver lining, and if every UK home were well insulated and upgraded to modern standards of building fabric, it’s been estimated that heating demand per home could fall by roughly 20%, and a 15% reduction in UK gas imports. That would plug the energy supply gap and importing that much less should significantly improve the UK’s trade balance and make the Treasury happy.

Come the hour, come the innovation, and in the nick of time, innovative industry thinking has transformed triple glazing, removing all the barriers to widespread use. It should enable the industry to go on a crusade to upgrade Britian’s homes.

That’s good for the country, good for homeowners and property owners, and good for the industry. All it needs is for the industry to recover its mojo and missionary zeal.

COMMENTS ON THE MARKET: COMMENTS

“Geopolitics has disrupted many long-held certainties. Between 2026 and 2030, the market will increasingly prioritise resilience and continuity to ensure a consistent service for customers.

“Success will depend on the strength of relationships across the supply chain. Businesses that maintain close, trusted partnerships with suppliers will be better positioned to manage disruption and respond quickly. At GAP, this has been a core focus for over 30 years, and it’s central to how we operate today. At the same time, it is prudent to mitigate risk and explore alternative sourcing routes, particularly from more stable regions.

“Alongside this, the industry is seeing a clear shift in materials. Economic pressures and tightening regulation are accelerating the move from finite raw materials towards more sustainable solutions. The increased use of recycled products — such as Core, HomeLine’s recycled roofline system — will play an even more significant role in the coming years.

“Ultimately, long-term success will be driven by adaptability, partnerships with suppliers and customers, and a commitment to sustainability. At GAP, through our brands including HomeLine and Rockdoor, we will continue to build on this, ensuring we’re well placed to navigate challenges, from tariffs and trade disruption to wider geopolitical tensions.

“As for the future, everyone at GAP is looking forward to the challenges of what’s coming up as we continue to develop and adapt.”

Simon Bird, Joint Founder GAP Ltd

“Conflict, competition for resources and power rivalries are having a profound impact on markets, industries and the businesses that work within them.

“The fenestration industry and the materials it employs are not exempt from the effects of this tumultuous state of affairs.

“The Middle East holds approximately 48% of the world’s oil reserves and access to this commodity is being restricted by the conflict between the US / Israel and Iran.

“Supply issues and the price volatility they are causing have obvious ramifications for our sector as oil derived chemicals are used to make PVC and in turn PVCU.

“Ninety percent of global trade relies on container shipping and 30% of this passes through two key supply arteries in the Middle East - the Red Sea and Suez Canal.

“Attacks by Houthi rebels in Yemen have upended this important trade route, affecting the availability and cost of fenestration materials and components coming to the UK from suppliers in the Far East.

“Faced with this, system houses have no option but to share the burden of increased costs with their customers, who in turn have to share it with their customers.

“Looking to the future and the five years between now and 2030, the outlook isn’t all doom and gloom.

“The fenestration and construction industry is resilient with an uncanny knack of adapting and evolving to adversity.

“Current events could be a catalyst that accelerates the uptake of new materials and methodologies which are capable of delivering greater security and stability of supply.

“As a case in point, the profine Group and Kömmerling have already developed a PVC that uses ethylene derived from plants rather than oil.

“Fenestration products made using PVCU from this bio-attributed PVC are increasingly popular across continental Europe, particularly in Germany and the Netherlands.

“The plant oil used by the profine Group and Kömmerling is called tall oil and is extracted from trees grown in responsibly managed Finnish forests. This means it’s both sustainable and renewable.

“Tall oil is also a natural by-product of paper production, so it does not divert resources normally used to meet other important needs such for food production.

“Plus, PVC made using plant oil rather than fossil oil results in a 90% reduction in CO₂ emissions.

“Markets may not settle down for some time, and between now and 2030, we also have to plan for what is expected to be a change in government at the next general election, which must be concluded by 15th August 2029.

“The promise to abolish Stamp Duty by the Conservative Party is an interesting point which could fuel the housing market. Over the coming years, the fenestration sector will also need to embrace the Future Homes Standard.

“All of these developments will have an impact on the materials mix in the windows and doors industry.

Iain McInnes, Founder We Build Brands

“Reports like this are invaluable because they move the conversation beyond speculation and towards evidence-based decision making. At a time when the market is evolving rapidly — driven by energy performance, changing consumer expectations and economic pressures — clear insight helps businesses identify opportunity, adapt with confidence, and invest for long-term growth. The companies that understand the trends shaping our sector today will be best placed to lead it tomorrow.”

Tim Simmons, CEO GGF Group

“This report is an invaluable asset for the fenestration sector, providing a clear and concise signpost for where the market is heading. By transforming real, everyday sales activity into hard evidence, it avoids any industry bias and opinion, giving businesses a dependable roadmap for navigating shifting homeowner demands and upcoming market challenges.”

Gary Driscoll, Managing Director, Eurocell

THE EXPANDING ROLE OF FENESTRATION IN BUILDING PERFORMANCE

There was a time when window specification was largely a conversation about thermal performance, aesthetics and cost.

Today, that conversation is much broader.

As building performance expectations continue to evolve, windows and doors are increasingly expected to support multiple objectives simultaneously. Alongside energy efficiency, they are now playing a role in ventilation strategies, overheating mitigation, occupant comfort and architectural design.

This shift is changing how fenestration is viewed throughout the supply chain.

MORE DEMANDS, MORE COMPLEXITY

The introduction of Part O brought overheating firmly into the design process, while SAP calculations and ongoing discussions around future energy standards continue to place greater emphasis on overall building performance.

As a result, glazing choices are increasingly being considered within the context of how a building operates as a whole.

Larger glazed areas, contemporary flush aesthetics and changing ventilation requirements can all influence specification decisions - often creating competing demands. For example, increased glazing can support daylight and design intent while also introducing overheating risk, and ventilation requirements can influence opening configurations, acoustic performance and security considerations. The challenge is no longer achieving one objective in isolation. It is balancing several at the same time.

In my role, I’m increasingly involved in conversations where the starting point isn’t simply achieving a U-value or selecting a preferred aesthetic. Instead, project teams are looking at how fenestration choices interact with ventilation strategies, opening configurations and wider performance objectives from the outset.

That represents a noticeable shift from the specification conversations many of us were having just a few years ago.

WHY IT MATTERS BEYOND SPECIFICATION

For architects and developers, this means greater scrutiny of how fenestration contributes to wider project outcomes.

For fabricators, it means supporting customers with increasingly varied requirements while maintaining manufacturing efficiency and consistency.

For installers, it increasingly means delivering projects where opening configurations and system choices are influenced less by installation preference and more by compliance with ventilation, performance and design requirements - often requiring greater coordination across the supply chain.

In short, windows and doors are no longer simply meeting individual targets, but are expected to help resolve competing performance requirements within a building.

LOOKING BEYOND PRODUCT PERFORMANCE ALONE

As expectations continue to rise, the industry may need to think differently about how specification decisions are made. The question is no longer only whether a product can achieve a particular performance value. Increasingly, it is

whether a chosen system can support the balance between performance, practicality, compliance and design intent, subject to project requirements and configuration.

This places greater emphasis on early collaboration, informed decisionmaking and a willingness to challenge assumptions that may have been carried forward from previous projects without review.

A PRACTICAL TAKEAWAY

Think about the last specification change that created additional work, cost or delay.

Was it caused by a product issue, or by changing project requirements that had not been identified early enough?

As building performance expectations continue to evolve, asking that question earlier in the process could help avoid problems later.

Because in today’s market, success is increasingly determined not by how a window performs in isolation, but by how effectively it contributes to the overall performance of a building.

This shift towards more integrated specification requirements is also influencing how systems are being developed. At VEKA, for example, recent enhancements to the OMNIA system have focused on supporting ventilation integration, flexible configurations and contemporary design requirements within a coordinated double flush platform. Discover more about OMNIA - VEKA OMNIA Windows: https://www.vekauk.com/products/windows/omnia/ By Tim James, National Specification Manager, VEKA

AN EPIC 40TH BIRTHDAY CELEBRATION FOR NATIONWIDE WINDOWS & DOORS

It was a privilege to be invited to Nationwide Windows and Doors’ 40th Birthday Celebration and Glass News’ Editor, Chris Champion, joined the other guests to enjoy an evening of wonderful hospitality and entertainment, never to be forgotten. Here’s to the next 40 years!

400 guests came together on Friday 5th June to celebrate 40 years of Nationwide Windows and Doors at The Vox at the NEC.

The evening was an opportunity to bring together all of the people who have supported Nationwide’s forty year journey, including key partners, long-standing suppliers and industry friends, for a night to really enjoy and remember.

Described by many as a truly unforgettable occasion, the celebrations began in style with a champagne reception before guests were welcomed into an evening of exceptional entertainment. A mesmerising performance by electric string quartet Siren, accompanied by an impressive light show and pyrotechnics display, a welcome film capturing guests' arrival and a montage of memories celebrating the company's 40-year journey, created a phenomenal opening to the event.

Hosted by Jason Manford, the evening featured a surprise appearance from George Whalley, son of managing director John Whalley, who travelled from Australia especially to mark the milestone occasion. John and operations director

Daryl Cashmore also took to the stage to reflect on the company's 40-year journey and thank the employees, customers, suppliers, friends and family who have been part of that journey over the past four decades, receiving a standing ovation from guests.

Later in the evening, Jason Manford returned to the stage with a comedy set before leading renditions of ‘Sweet Caroline’ and ‘Delilah’, which had guests on their feet singing along.

A spectacular fireworks display over the lake provided one of the evening's most memorable highlights, before tenpiece party band ‘The In Thing’ took to the stage, keeping

"We wanted to give our guests a night to remember and I’d like to extend a huge thank you to all of our event partners who worked tirelessly to bring this vision to life."

the dance floor full until the very end, providing a fitting finale to the evening.

Nationwide was established on 5th June 1986, 40 years to the day of the celebration, and has gone from strength to strength over four decades. Today, the company operates from a 150,000 sq. ft. manufacturing facility on its seven acre site in Rugby, where they fabricate more than 2,500 windows and doors for installation across the UK, every week.

"It was an absolute pleasure to bring together the people who have supported our journey," says John Whalley, managing director at Nationwide. "We wanted to give our guests a night to remember and I’d like to extend a huge thank you to all of our event partners who worked tirelessly to bring this vision to life. The feedback I have received confirms that we delivered an evening worthy of the team, suppliers and industry friends who make Nationwide what it is today."

The celebration served as a powerful thank you to those who have helped the company demonstrate such strong resilience and innovation since 1986. Looking ahead, the company is poised for a bright future, ready to build on its legacy and continue leading the industry with the same commitment to quality and innovation that has defined its first forty years.

Glazpart is pleased to offer all customers a 10% discount on all pre-orders of the new AluVent which will be available from the 3rd of August.

GLAZPART’S NEW ALUVENT SPECIAL OFFER MILA UK PROMOTES JULIE HOLMES TO DIRECTOR & GENERAL MANAGER

The AluVent is versatile with a sleek design that allows it to be frame or sash mounted onto the surface of aluminium window or doors where its low profile sits seamlessly and unobtrusively, making it aesthetically pleasing.

The AluVent follows on from the successful launch of the Bi-Fold Vent in 2025 as Glazpart continues its commitment to the aluminium fenestration sector.

Dean Bradley, Glazpart Sales Director commented, “The AluVent range is an evolution of Glazpart’s trickle vent portfolio in response to industry feedback from companies in the aluminium window sector – a market for which Glazpart has

Senior Architectural Systems is marking its 35th anniversary, celebrating more than three decades of growth, investment and product development within the UK aluminium fenestration industry.

Established in 1991, the company has grown to become one of the UK’s leading manufacturers of aluminium windows, doors, curtain walling and ancillary systems. Over this period, Senior has expanded its operational footprint and product portfolio, with a commitment to developing futureproof and energy-efficient solutions to meet the evolving needs of the construction industry. In March 2025, Senior entered a new phase of growth following its acquisition by ASSA ABLOY, supporting further expansion of its manufacturing capabilities and strengthening its position in the UK market. Over the last 35 years, Senior has invested significantly in its manufacturing and distribution facilities in South Yorkshire, including the opening of a dedicated Thermal Improvement Centre in Rotherham.

a commitment to delivering innovative products. We are pleased to offer our customers the special offer of ten per cent discount on all pre-orders of this new product.”

Among the AluVent’s unique features, are the ingeniously designed profile end caps that clip into the grille, locking it into position and so avoiding separation from the aluminium profiles (lid or canopy) and allowing for easy secure screw fixing to the profile. With a streamlined, low profile look the AluVent comes with a choice of RAL colour matched end caps, or just traditional black or white which are fitted easily in place without the need for tools.

Developed initially in 3 sizes the AluVent’s performance will meet the building regulations requirements for 2500, 4000 and 5000 EQA size options.

To take full advantage of this special preorder offer please email sales@glazpart.co.uk.

The company continues to operate from its headquarters in Denaby, where recent upgrades to the in-house powder coating facility have continued to support greater efficiency and quality control.

A major highlight for the company came in 2015 with the launch of Senior’s patented PURe® thermal break technology. The system secured a UK patent the following year and went on to receive a King’s Award for Enterprise in Innovation. Senior’s PURe® range of aluminium windows and doors has supported a wide range of projects across the education, healthcare and residential sectors and remains a core part of Senior’s product offering.

Since 2019, Senior has also been the proud host of Aluminium Day, a dedicated awareness day for the aluminium industry which provides an annual platform to celebrate innovation and success across the supply chain.

Mark Wadsworth, Senior’s managing director commented: “Reaching our 35th

Mila UK is pleased to announce the appointment of Julie Holmes to the role of Director & General Manager, strengthening the company’s ongoing long-term strategic growth.

The newly created role will benefit Mila customers by leading to faster decisionmaking, enhanced coordination across sales and operations, and a more responsive service aligned to their specific needs.

Julie has worked in the fenestration industry for 20 years and has extensive customer and market experience. She joined Mila in 2013 and has progressed through the roles of Area Sales Manager, National Sales Manager, and Sales Director, making this latest step a natural progression.

She comments: “Our mission at Mila is to become the most customer-centric and trusted partner in the fenestration industry, delivering reliable products and industry leading service to our customers – and that’s exactly what I want to achieve in my new role. I can’t wait to get started.”

Mila has been at the heart of the UK hardware industry since 1980. It supplies

“Our mission at Mila is to become the most customer-centric and trusted partner in the fenestration industry, delivering reliable products and industry leading service to our customers."

the trade, merchant, and retail sectors, and has a track record of exemplary service and product development.

Find out more: https://www.milasecure.com/uk/en.

YEARS OF INVESTMENT AND INNOVATION

anniversary is a proud moment for the business. Our progress has been driven by continuous investment and by the strong relationships we have built across the industry. As we look to the future, our focus remains on supporting customers with more sustainable products, transparent data and ongoing improvements to our manufacturing capabilities.”

Reducing the environmental impact of its business operations and providing customers with sustainable and efficient aluminium fenestration products remains a core part of Senior’s future plans. Most recently, the manufacturer launched its suite of Environmental Product Declarations (EPDs) which, based around the promise of ‘what you see is what you spec’, have raised the bar in terms of the level of clarity and accuracy available for aluminium fenestration products.

Senior will be marking its anniversary across its social media channels over the coming months, sharing a series of company

milestones and project highlights that showcase the breadth of its work across the commercial, residential and public sectors. For more information, please visit www.seniorarchitectural.co.uk or search for Senior Architectural Systems on LinkedIn, Instagram and Facebook.

DEFINING EXCELLENCE, ONE TEST AT A TIME

Glass News’ Editor, Chris Champion, attended the opening of the ASSA ABLOY Test Centre for Security and Performance at Daventry, joining a gathering of trade press, trade bodies and certification scheme providers who were shown around the facility and experienced the various testing procedures in action.

A glorious summer’s day saw the ASSA ABLOY Test Centre, based at Daventry, now open to all. Representing a very substantial investment which, I’m reliably informed, was into ‘seven figures’ has produced a state-of-the-art facility that delivers UKAS accredited security and performance testing for doors, windows and hardware - designed to help manufacturers and fabricators achieve accreditation faster and with confidence.

I’m quoting here from Straff Cooke’s LinkedIn notification that succinctly explains the advantages this

testing centre offers.

“From PAS 24 enhanced security testing and Approved Document Q guidance, through to weather performance, corrosion resistance, operational forces and mechanical endurance, the Test Centre supports compliance with key UK and European standards including PAS 24, BS EN 6375, BS EN 1935, BS EN 1670 and BS EN 12217/12219.

“Combining modernised test rigs, automated systems and specialist technical expertise, we also offer bespoke and innovation

“Combining modernised test rigs, automated systems and specialist technical expertise, we also offer bespoke and innovation led testing to support product development, optimisation and market readiness.”

led testing to support product development, optimisation and market readiness - all through a seamless, customer focused experience from booking to accreditation.

“A new benchmark for reliability, accuracy and industry support - right here in the UK.”

The ASSA ABLOY team gave the visitors to the centre a guided tour through the various tests that can be accomplished from testing of hardware for reliability, resilience testing of handles and locks against attack to impact testing of windows and doors as well as weather testing, Corrosion and temperature testing is also available and, in fact, the full gamut of testing is available leading to

accreditation where it is required.

Importantly, although the ASSA ABLOY name is above the door, this is a completely independent centre where unbiased testing is undertaken giving assurance to all, including customers and suppliers. Every project is handled with the highest level of discretion protecting designs, performance insights and competitive advantages at every stage. This means that whether there is a need to verify performance or enhance credibility, the testing offered by the centre is dependable, impartial and engineered to support success.

It was interesting listening to Straff Cooke explaining how it was not unusual

for him to be banned from an area where testing was taking place to ensure confidentiality for the customer and the product. Independence is paramount in giving the assurance to the customer that the highest standards of confidentiality are maintained. ASSA ABLOY is also proud of

the system that has been adopted to make the whole testing experience both easy and stress free. On site parking and even vehicle charging facilities, complimentary lunch and refreshments throughout the day, test reports and certificates within two weeks following the submission of Declaration

of Components, viewing areas and protective screens for comfort and safety plus meeting rooms for training, reviews and presentations. All this and conveniently placed for the motorway system at Daventry. There is also a customer-focused booking experience to make life easier when testing and accreditation is required.

This is a UKAS accredited centre for ISO 17025:2017 and UKAS assesses the testing, , inspection, calibration and verification services and exists to ensure these services consistently meet the recognised national and international standards for competence, impartiality and performance.

AND

WHAT SERVICES CAN ASSA ABLOY’S TEST CENTRE COVER?

It provides the following: Security Testing

• PAS 24: Enhanced Security

• TS 007 Pat 1: Door Cylinder Security Testing

• BS3621: Drill Attack for Mortice Cylinders and Rim Locks

Durability Testing

• BS EN 1303: Door Cylinder’s Fit for Purpose

• BS EN 1935: Durability for Hinges

• BS EN 1906: Load Test for Handles

• BS 1191: Durability Test for Windows

• EN 12209: Durability Test for Padlocks and Snib Test for Rim Locks

Weather Testing

• BS EN 1670: Corrosion Resistance

• BS 6375 – 1,2 and 3: Weather Testing

Approved Document Q

• New Build Standard

The experienced team of engineers can provide guidance on test programme design.

In addition the ASSA ABLOY Technical team can help identify and resolve any potential issues during customer factory visits prior to testing to minimise delays and ensure product readiness, guiding customers through the regulatory landscape and verify that the products meet all national and global requirements, supporting smooth approvals and market access.

TITON ANNOUNCES ACQUISITION OF G-PACK MANUFACTURING LIMITED

Titon Hardware Ltd has announced the acquisition of G-Pack Manufacturing Limited, a UK supplier of injection moulded plastic components used in the installation of windows and doors.

G-Pack supplies a range of installation accessories including bridge packers, flat packers, sill end caps and frame corner protectors. Its products are designed to work with major UK window system profiles and are used by fabricators across the UK.

STRENGTHENING TITON’S WINDOW AND DOOR HARDWARE OFFER

The acquisition adds a complementary product range to Titon’s existing Window and Door Hardware portfolio.

For customers, this means access to a broader range of products from Titon.

G-Pack’s installation accessories sit naturally alongside Titon’s existing hardware range, supporting customers who need practical, reliable components for window and door manufacture and installation.

G-Pack also brings an adjacent customer base and well-established product knowledge. Titon will work carefully through the integration to maintain continuity for customers while identifying opportunities to improve service, availability and product support.

GREATER MANUFACTURING CONTROL OVER TIME

G-Pack’s products are currently manufactured through a third-party partner. As part of the integration, Titon plans to bring this production into its Haverhill facility.

This is expected to give Titon greater control over production, quality and future product development. It will also make better use

of Titon’s existing injection moulding capability, supporting the Group’s strategy to invest in complementary products and build on its UK manufacturing base.

CONTINUITY FOR CUSTOMERS

G-Pack will initially operate as a standalone subsidiary of Titon. Existing customer contacts, ordering arrangements and supply processes will remain unchanged unless customers are advised otherwise.

Steve Barnes, the current owner of G-Pack, will join Titon on a fixed-term contract to support the integration and help ensure a smooth transition.

Tom Carpenter, Chief Executive Officer

of Titon, commented: “The acquisition of G-Pack is a positive step for Titon and supports the delivery of our Titon 2028 strategy. G-Pack’s products sit naturally alongside our existing Window and Door Hardware range and give customers access to a broader product offer.

“Over time, we expect to bring G-Pack’s currently outsourced production into our Haverhill facility. This will give us greater control over manufacturing and support the better use of our existing injection moulding capability.”

For more information about Titon’s window & door hardware products, please visit www.titon.com/wdh.

A window and door system designed to authentically replicate 19th Century timber designs.

A window and door system designed to authentically replicate 19th Century timber designs.

A window and door system designed to authentically replicate 19th Century timber designs.

It can accommodate 28mm and 44mm glazing to create highly efficient glazed units that offer outstanding thermal and acoustic performance, with a WER rating of A++ and U-values as low as 0.76 w/m2K.

A window and door system designed to authentically replicate 19th Century timber designs.

A window and door system designed to authentically replicate 19th Century timber designs.

It can accommodate 28mm and 44mm glazing to create highly efficient glazed units that offer outstanding thermal and acoustic performance, with a WER rating of A++ and U-values as low as 0.76 w/m2K.

It can accommodate 28mm and 44mm glazing to create highly efficient glazed units that offer outstanding thermal and acoustic performance, with a WER rating of A++ and U-values as low as 0.76 w/m2K.

A window and door system designed to authentically replicate 19th Century timber designs.

It can accommodate 28mm and 44mm glazing to create highly efficient glazed units that offer outstanding thermal and acoustic performance, with a WER rating of A++ and U-values as low as 0.76 w/m2K.

It can accommodate 28mm and 44mm glazing to create highly efficient glazed units that offer outstanding thermal and acoustic performance, with a WER rating of A++ and U-values as low as 0.76 w/m2K.

Contact your local fabricator today.

It can accommodate 28mm and 44mm glazing to create highly efficient glazed units that offer outstanding thermal and acoustic performance, with a WER rating of A++ and U-values as low as 0.76 w/m2K.

Contact your local fabricator today.

Contact your local fabricator today.

Contact your local fabricator today.

SCAN QR CODE for more information

Contact your local fabricator today.

SCAN QR CODE for more information

SCAN QR CODE for more information

SCAN QR CODE for more information

Contact your local fabricator today.

SCAN QR CODE for more information

SCAN QR CODE for more information

THE EMPLAS OPEN GOLF TOURNAMENT 2026

The Emplas Open Golf Tournament is now in its 4th year and having had two glorious and sunny events, last year was damp weather whereas this year was distinctly sodden! But that was not enough to discourage a band of hardy golfers from taking to the fairways of Hanbury Manor, near Ware in Hertfordshire, or from enjoying themselves to the full.

To be fair, Emplas’ day is not just about basking in sunny weather and having lots of fun and enjoying the usual generous hospitality that Emplas is famous for. It’s also about the company’s support for a charity that is close to their hearts, Niamh’s Next Step. On Sunday 20th May 2012, Niamh, a beautiful and brave little

girl lost her 18 month battle with Neuroblastoma. In her memory the charity was set up and since 2013 it has funded vital childhood cancer research projects and has worked alongside some of the leading research organisations including Neuroblastoma UK, Sparks, GOSH, Brunel University and London and Newcastle University

Cancer Research Unit. It always surprises people when they are reminded that there is no government funding for child cancer….

With opportunities to donate through auctions, heads or

tails contests, a club cleaning service, Beat the Pro and other cleverly devised methods of opening the wallets, some £13,534  was raised for Niamh’s Next Step and Emplas will

continue to support and raise funds for the charity as they have done for some years. Good for them!

The organisation of the tournament, hospitality and entertainment was exceptional and thanks must go to Mira Popovic and Clodagh Driscoll for their organisational abilities and their unfailing cheerfulness in corralling around 100 industry reprobates!

“It would be remiss of me not to mention Ryan and Craig Johnson and the inimitable Kush Patel, for their generosity in hosting the whole event and, of course, all those Emplas staff who ensured it was an Emplas Golf Day not to forget.”

As ever, cream always comes to the top, and it is no different when it comes to those taking the honours at the Emplas Open.

This year the competition was split between low and high handicappers for the individual prizes, plus team prizes, Longest Drive and Nearest the Pin, not forgetting the Beat the Pro contest.

As is traditional, here are the results in reverse order:

HIGH HANDICAP

• 3rd place: Paul Briggs, Oakleaf – 39 points

• 2nd place: Lee Thornber, T&K

– 41 points

• 1st place: Josh Wyman, Newglaze

– 42 points

LOW HANDICAP

• 3rd place: Dale Fellingham, Trade Supply

– 36 points

• 2nd place: James Holloway, Worcester Trade Frames – 36 points

• 1st place: David Priestner, Exeter Window Store

– 37 points

WINNING TEAM

• 3rd place: Stuart Loader, Danny, Josh and Nick Wyman

– Newglaze –85 points

• 2nd place: George Otton and David Priestner – Exeter Window Store; Mat

Jones and Stuart Barbery – Camel Glass – 86 points

• 1st place: Aaron Turner, Stuart Radford – Window Projects; Matt and Lee Stephens – Install Direct – 92 points

LONGEST DRIVE

• Alex Young, Exact Windows

NEAREST THE PIN

• Ryan Breslin, Cherwell

BEAT THE PRO

• Tony Lloyd, Epwin AND NOW, THE CHAMPION GOLFER OF THE YEAR

• Stuart Biden, Exact Windows - 74 shots

At the presentation dinner the entertainment was provided by Irish comedian Keith Farnan and trick shot artist and former European Tour Professional, David Edwards, who had been prowling the course during the day, filming the teams, the good and the bad shots, plus any misdemeanours he stumbled across. He then edited his footage and, with an amusing commentary, presented his findings to the guests. Cue for a fair bit of embarrassment!

It would be remiss of me not to mention Ryan and Craig Johnson and the inimitable Kush Patel, for their generosity in hosting the whole event and, of course, all those Emplas staff who ensured it was an Emplas Golf Day not to forget. Finally, to the host of sponsors whose generosity added so much towards the funds raised for Niamh’s Next Step. Thanks to you all.

CHOOSE SENIOR FOR STABILITY

For 35 years, Senior Architectural Systems has been at the forefront of the aluminium fenestration industry, designing and manufacturing aluminium windows, doors and curtain wall systems that are built to last.

Bringing buildings to life. Aluminium fenestration specialists since 1991.

For specification, design and technical advice call 01709 772 600 email info@sasmail.co.uk or visit www.seniorarchitectural.co.uk

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MPN WINDOWS, DOORS AND CONSERVATORIES ANNOUNCES NEW £150,000 SHOWROOM IN MAESTEG

A family-run home improvement specialist is looking to grow sales by 50% after announcing plans to launch a new showroom in Maesteg.

MPN Windows, Doors and Conservatories, which is led by Melanie Webster and her son Nathan, is investing nearly £150,000 into transforming a 5000 sq ft building on the high-street into a state-of-the-art showcase for its wide range of products and living extensions.

From here potential customers will be able to explore top of the range ‘Forte’ composite doors and ‘Extreme’ UPVC windows, as well as tapping into the latest CAD/CAM software to bring designs to life.

The company’s ambitious growth plans will be boosted even further with news that it has become the 30th member of the CO Retail Network, a premium group of retailers that work together to share best practice, boost digital marketing and bring exciting new products to market.

“2026 is going to be a really big year for MPN and one where we build on over 34 years’ experience in the trade,” explained Melanie.

“The new showroom should be ready for an official launch at the end of June and will be a big boost to Maesteg’s bustling high street. We’re in the process of renovating the old Boxing Gym to create a modern and welcoming place for people to come in and chat with our experts about doors, windows, conservatories and, increasingly, our popular range of living spaces.

“We’re the only retailer who has access to the ‘Forte’ and ‘Extreme’ ranges in South West Wales and down the M4 corridorthis will be a big selling point as they offer more colours and styles than conventional collections.”

MPN, which has recently joined Fensa and the Glass and Glazing Federation, currently employs ten people across its retail offer and its installation team, the latter completing more than 1000 installs every year.

With sales revenues set to increase dramatically once the new showroom is open, the firm is expecting to embark on a major recruitment drive that will see up to ten new jobs created locally.

“There’s a real personal approach that can only be generated by a family-run business.

That’s what makes us so special and accounts for all the repeat business we’ve enjoyed over the last 34 years…in some instances we’ve had three generations use us,” added Nathan.

“The relationship with CO Retail Network will help us extend our reach outside of our traditional customer base. We’re going to be receiving a brand-new, industryleading website, custom-designed branded brochures and lots of support across digital marketing, including a series of retail videos.”

Greg Kane, CEO of CO Manufacturing (formerly known as Conservatory Outlet), added his support: “South West Wales was an area we’d looked at for a while, so to get a company with the local reputation of MPN is a big coup for the network.

“In Melanie and Nathan, we have two people who are hugely committed to delivering exceptional service to existing and new clients and share our values of always going beyond the norm to make sure the perfect install is completed. I’m really excited to see how the new showroom takes shape and how we can help the duo grow.”

“In Melanie and Nathan, we have two people who are hugely committed to delivering exceptional service to existing and new clients and share our values of always going beyond the norm to make sure the perfect install is completed. I’m really excited to see how the new showroom takes shape and how we can help the duo grow.

“This partnership will allow us to accelerate our growing brand in key locations. By being able to rely on industry-leading marketing output, including SEO, PPC and traditional literature, we’ll reach more homeowners than ever before.”

In true CO Retail Network style, MPN will receive a brand-new, industry-leading website and a custom-designed suite of branded brochures. Also planned are an enhanced PPC and multi-channel digital campaign, as well as a series of retail videos.

For further information, please visit www.mpnwindows.com or www.cohomeimprovements.co.uk.

More than sash windows...

From dedicated installer support and smart quoting tools to the latest innovations and product features, we provide more than sash windows. We give installers the tools, support, and resources to help your business thrive.

NEW ERA FOR INSIGHT DATA FOLLOWING £500,000 INVESTMENT

Insight Data, the industry’s market intelligence company, has announced seven new roles following a £500,000 investment.

Andrew Scott, CEO of Insight Data comments: “Our industry has faced some serious challenges in recent years and many companies have turned to Insight Data to help them navigate the market and capitalise on opportunities for growth.”

We took the decision two years ago to make a major investment in technology and we’ll soon be releasing a new platform that fuels growth and will transform how the industry attracts, converts and retains customers.”

Ahead of the product launches, Insight Data has announced a series of strategic appointments, starting with Michelle Ireland who is stepping into a new role of Data Analyst after more than eight years of being in the Insight research team.

Courtney Hewett and Ross Brock, both experienced members of the Insight team, move into roles to support customer growth, while Rob Sheppard moves into a technical support role.

In recent months, the Insight software team has doubled to six developers, including two recent appointments in AI and marketing automation. A new out-bound hybrid call centre is also being created, using both AI Agents and experienced telesales staff, to support growth.

MILA CELEBRATES 100 DAYS OF 100% NEXT-DAY DESPATCH ON-TIME

Mila has achieved 100 consecutive days of 100% next-day despatch on-time, marking a significant milestone that underscores the company’s commitment to reliability and customer service.

The milestone, reached on Tuesday 2nd May, reflects a consistent team-effort to be customer-centric and ensure the right products are picked, packed, and dispatched on time, and includes over 99% despatch in-full.

It comes at a time of continued investment across Mila’s product portfolio, as the business strengthens its offering with a dual focus on

dependable supply and innovative, highperformance hardware solutions.

These include the Harbour Collection, a fully suited premium range covering door and window applications, and the Eurospec Multipoint Door Lock range, a highperformance locking system designed for PVCu and aluminium doors.

Mila also continues to expand its range of colour and finish options, providing evergreater flexibility to help customers achieve design consistency.

Julie Holmes, Sales Director at Mila,

SHINING A LIGHT ON SUSTAINABILITY: SOLAR PV PROJECT AT RENOLIT IN CRAMLINGTON

“The glass and glazing industry is evolving fast, diversifying and consolidating with record levels of M&A activity. The old rule book has been thrown out, and there is tremendous opportunity for those with vision and ambition. Insight Data is now well placed to help those companies achieve extraordinary growth and profitability.”

Discover how Insight Data’s newly expanded team and investment in AI and marketing automation can help your business grow, visit: www.insightdata.co.uk/

comments: “Achieving 100% on-time despatch and over 99% in-full across 100 consecutive days is a fantastic achievement, showing the dedication and precision of our teams at Mila. Combined with our ongoing product innovation, it underlines our commitment to providing the best service we can for our customers.”

Discover the Mila range here: https://www. milasecure.com/uk/en.

At RENOLIT, we’re committed to shaping a more sustainable future. Our latest milestone? A fully funded solar PV project at our Cramlington site in the UK that’s setting new standards for energy efficiency and carbon reduction.

A POWERFUL PARTNERSHIP FOR A GREENER TOMORROW

When RENOLIT UK wanted to significantly cut carbon emissions, reduce energy costs, and boost on-site generation, without the requirement to use any of their capital, they knew that collaboration was key. Together with Zestec Renewable Energy, Seed Renewables Limited, and Octopus Energy Generation, they’ve implemented a 1.76 MWp solar solution producing 1.47 GWh of electricity annually that combines rooftop and carport solar arrays, along with an integrated EV charging infrastructure.

The results speak for themselves:

• 331 tonnes of CO₂ reduction forecast in the first year

• 97% of generated solar power used directly on site

• Cost savings already being realised

• Improved long term energy resilience

• Reduced reliance on the national grid

ENGINEERING EXCELLENCE MEETS SMART PLANNING

This project came with a few challenges. For example, we needed to keep the car park accessible while work was underway, and we had to strengthen the warehouse roof before installing the solar panels. Our teams managed these tasks by planning carefully and working closely together. We scheduled the roof and construction work during regular maintenance shutdowns, so there was as little disruption as possible. At the same time, we organized the work in phases to make sure staff could still use the car park throughout the project.

“The project is a combination of engineering passion, excellent teamwork and a can-do attitude to solve some of the technical challenges a complex, busy manufacturing site presents,” says Russ Kelsall, Project Manager at Zestec Renewable Energy.

The finished project includes a rooftop solar array with a capacity of 900 kWp and a carport array in the staff car park that adds another 866 kWp. We also installed EV charging stations to help

us use even more of our own renewable energy for our growing fleet of electric vehicles.

A MODEL FOR SUSTAINABLE OPERATIONS

By adopting a Power Purchase Agreement (PPA) model, RENOLIT benefits from clean, on-site electricity generation –without upfront investment. With a PPA, a thirdparty provider finances, installs, and maintains the solar PV system, while RENOLIT purchases the generated electricity at a predetermined rate, typically lower than standard grid prices. This approach not only strengthens our operational resilience and reduces our carbon footprint but also supports our long-term sustainability goals by allowing us to access renewable energy in a cost-effective and risk-free way.

“This solar PV project marks a significant milestone for our site and RENOLIT’s sustainability journey. It has been inspiring to see so many teams and partners come together, overcome challenges, and deliver a solution that benefits both our business and the environment. We’re proud to lead by example, demonstrating what can be achieved when innovation and teamwork go hand in hand,” says Simon Wilson Managing Director at RENOLIT UK. www.renolit.com

True authenticity comes from a blend of heritage styling and modern performance.

Single features may grab attention, but a true heritage sash window is designed to ensure the seamless integration of all its parts.

Everything has to work together: slim overlapping putty-line profiles, a 35mm midrail, heritage chalk finishes, seamless ornate sash horns, true mechanical joints, deep cills and innovative balance chamber covers, to name but a few.

Add to that a 1.2 W/m2k u-value without specialist glass, and you have a true conservation-grade sash window with outstanding modern performance.

Only Roseview’s Ultimate Rose sash window delivers all this. Because it’s more than a sum of its parts.

DON'T MISS OUT ON OUR AUGUST ISSUE!

• A Window Into Aluminium • Energy Efficiency

• Fabricator Focus

• Garden Rooms & Patio’s

• Installer Support

• Orangeries & Conservatories

• Sustainability

• Vertical & Heritage Sliders

FENTRADE SUPPORTS

REJUVENATION OF CITY CENTRE SHOPPING MALL

A major transformation and revitalisation of a Newport city centre shopping district has been supported by specialist independent trade fabricator Fentrade Limited.

The project saw the creation of a complete new shopping area within the Kingsway Centre with nine sets of shopfront doors and screens manufactured in RAL9005 matt black finish from Jack Aluminium profiles. The new shopping area will make more space available for small local traders to access start-up retail units and complement the recent addition of a traditional market and entertainment area in the Kingsway.

Commenting on this latest commercial undertaking, Chris Reeks, Fentrade’s Managing Director, was pleased with the outcome: “Newport is one of the fastestgrowing cities in Wales and it's been a pleasure to work with the Kingsway Centre to help them develop a shopping experience that will drive more visitors to the city centre. Working closely with their team we provided open, bright and welcoming entrances to appeal to traders and shoppers alike.”

CELEBRATING THE WINNERS OF THE STEEL WINDOW ASSOCIATION AWARDS 2026

Fentrade’s commercial offering has continued to grow and it has become a go-to fabricator for trade installers requiring highquality GFT shopfronts and screens suitable for multiple applications. The Kingsway project required non-thermally broken screens with easy-to-use yet secure locking and single glazed laminated panes, but Fentrade’s portfolio also encompasses thermally broken profile systems with multiple options of standard, secure and emergency-access locking.

“Being involved in such a project in our home town is a great source of pride for our team and us as a company”, continues Chris, “and it is also exciting for our products to form an integral part of a drive to increase footfall into the city centre when other high street shopping areas are struggling.”

Established in 2018, Fentrade Limited manufactures and supplies high-quality aluminium frames for the trade delivered across Wales, the West Country, Midlands and the North produced from industry-leading systems such as Aluk, Kestrel and Jack Aluminium. The manufacturer has recently relocated to larger premises and undertaken an investment programme of over £500,000 in new plant, machinery and equipment to underscore its’ reputation as a reputable reliable trade fabricator of choice.

Tel: 01633 547787 www.fentrade.co.uk

The winners of the third Steel Window Association (SWA) Awards have been announced at a ceremony held at County Hall, London.

Comprising the leading names in the industry, SWA members gathered to celebrate longstanding expertise and recent achievements. The awards recognise outstanding installations by member companies and showcase excellence across residential and commercial projects which feature steel windows, doors and screens.

Proceedings were opened by SWA President Kris Bennell, who delivered a short address before handing over to John Ramshaw, Technical Editor of Architecture Today and awards judge, to announce the winners across the Commercial, Refurbishment and Domestic Project of the Year categories, as well as a special award for an Associated Member.

John Ramshaw, Technical Editor of Architecture

“The winning schemes exemplify not only technical excellence and craftsmanship, but also a clear understanding of how steel windows contribute to the architectural integrity and long-term performance of buildings.”

Today comments “This year’s awards have once again demonstrated the breadth of expertise within the Steel Window Association membership. From highly sensitive heritage restorations to complex large-scale commercial projects, the standard of work continues to impress. The winning schemes exemplify not only technical excellence and craftsmanship, but also a clear understanding of how steel windows contribute to the architectural integrity and long-term performance of buildings. I look forward to seeing how the awards continue to evolve and to reviewing another strong field of entries next year.”

THE SWA IS DELIGHTED TO REVEAL THIS YEAR’S WINNERS…

• Commercial Project of the Year winner is The Chancery Rosewood Hotel, formerly the United States Embassy in London, a Grade II-listed building in London, by West Leigh Steel Windows.

• Refurbishment Project of the Year winner is 214 Oxford Street, IKEA’s London flagship store and HQ, by ASWS.

• Domestic Project of the Year winner is Westcote Hall in Northampton, a large country house with origins from the 17th century, by The Cotswold Casement Company.

Steel Window Fittings was presented with the Associated Award as the company’s ironmongery was specified for the winning Domestic Project.

Kris Bennell, President of the SWA comments, “The quality and diversity of entries this year reflects a sector that is both deeply rooted in tradition and confidently responding to modern demands. From sensitive refurbishment projects to major commercial schemes, these awards highlight the enduring value of steel windows and the expertise of our members in delivering solutions fit for the future.”

For further information on the Steel Window Association Awards see: https://steel-window-association.co.uk/2026-awards/ or if you’re interested in becoming a member, please visit www.steel-window-association.co.uk/

MILA WINDOW HANDLE NOMINATED FOR NATIONAL FENESTRATION AWARD 2026

The Mila Harbour Espag Handle, a premium stainless-steel window handle, has been shortlisted for a National Fenestration Award 2026 in recognition of its exceptional durability and security.

Designed for residential and commercial projects, the handle has been nominated in the ‘Window Component of the Year’ category of the awards, which were launched in 2013.

As part of Mila’s Harbour Collection, the Harbour Espag Window Handle is crafted from high-grade stainless steel and features an advanced corrosion-resistant finish.

Fully compliant with BS EN 1670 ‘Grade 5’ corrosion standards, it has been tested up to 1000 hours exposure to salt spray, making it the preferential choice for use in coastal areas.

The Harbour Espag Handle introduces an industry-first stainless-steel design with an integrated key-locking mechanism, this offers an added layer of safety that sets it apart from similar products on the market.

It is suitable for aluminium, timber, composite, and PVCu windows, while being available in a range of stylish finishes. Among these are two new Mila-exclusive colours, Luna Grey PVD and Luna Black PVD, which perfectly suit both contemporary and traditional architectural styles.

Julie Holmes, Sales Director at Mila, comments: “The National Fenestration Awards are the fastest growing awards in the fenestration industry – so it’s a real honour that our Harbour Espag Window Handle has been nominated. We’re looking forward to seeing industry colleagues and friends at the awards show on 24th October.”

Voting for the National Fenestration Awards 2026 closes at 5pm on Friday 18th September.

To cast your vote, click here: https://www. fenestrationawards.co.uk/nfa26/.

For more information on the Mila Harbour Espag Window Handle, please visit https:// www.milasecure.com/uk/en/products/ mila-window-hardware/window-handles/ espag-handles/harbour-stainless-steelespag-handle.

WINDOW WARE SHORTLISTED FOR HARDWARE COMPANY OF THE YEAR AT NFAS 2026

Window Ware has been named a finalist in the Hardware Company of the Year category at the 2026 National Fenestration Awards (NFAs).

The nomination comes at a time of significant focus for the Bedfordbased distributor, which has spent the last six months expanding its brand-leading hardware offering and strengthening its technical support through a newly bolstered team of specialists.

Unlike many industry accolades, the NFAs do not accept self-entries; finalists are determined solely by nominations from customers, suppliers, and peers within the glazing and joinery sectors. That makes this industry-led shortlisting particularly meaningful for Window Ware, serving as a valued endorsement of the team’s effort to maintain service excellence despite a shifting market.

With a clear focus on next-day reliability and maintaining an impressive 98.89% average On Time In Full (OTIF) rate since December last year, the company has worked to ensure that hardware supply remains a constant for fabricators and installers navigating new material trends and evolving building regulations.

Sam Nuckey, Managing Director of Window Ware, believes the nomination reflects the team’s quietly consistent approach to service.

“Being named a finalist is a welcome recognition of the hard work our team puts in behind the scenes,” says Sam. “We don’t do what we do for the trophies, but when the industry takes the time to nominate us, it tells us we’re hitting the mark where it matters - supporting our customers’ day-to-day operations with the right products and reliable technical advice. The competition in this category is always strong, but regardless of the final result, this nomination reinforces our commitment to keep raising the bar for our customers.”

The final winners of the NFAs are decided by an open industry vote, which is now live. Window Ware is encouraging its contacts across the trade to cast their votes before the 5pm deadline on Friday, 18th September.

The winners will be announced at the official awards ceremony on 24th October. To view the full list of finalists and cast your vote, visit: https://www.fenestrationawards. co.uk/nfa26/

ABOUT WINDOW WARE

Window Ware has been successfully serving the window and door industry with leading brand hardware, tools, and consumables since 1987, helping to ensure fabricator production lines keep moving and trade counter shelves stay stocked.

For more information, call 01234 242724, email sales@windowware.co.uk or visit www.windowware.co.uk.

INSIGHT DATA DECLARES TRADITIONAL PROJECT-LED

The industry’s market intelligence company, Insight Data, has launched a direct challenge to traditional project-based data suppliers, claiming the industry must move beyond “tracking projects” and focus instead on commercial growth intelligence for businesses supplying into the construction and RMI sectors.

The company, which operates the Salestracker Growth Platform, works with manufacturers, distributors, merchants and specialist service providers across the glass and glazing, construction and building products sectors.

Andrew Scott, CEO of Insight Data, believes too many suppliers are relying on project feeds and contract alerts while overlooking the businesses and decision-makers that actually drive long-term revenue.

“Project data only tells part of the story,” said Scott. “Most manufacturers and suppliers don’t grow simply by tracking construction projects. Growth comes from understanding routes to market, identifying the right businesses, targeting decision-makers and building consistent commercial engagement across the supply chain.”

Unlike traditional project-led platforms, Insight Data focuses on live company intelligence and commercial engagement. Its in-house research team makes thousands of verification calls every month to maintain real-time data on companies, decision-makers, routes to market and commercial activity across the construction and RMI sectors.

“Project platforms tell you what’s in development,” Scott added. “Salestracker was built to help businesses identify who to target, who makes the decisions and how to consistently win more business. It combines market intelligence, CRM, outbound marketing and automation into one connected growth platform.”

The move comes as more supply-side businesses seek greater visibility, faster sales execution and improved commercial performance in an increasingly competitive market.

Discover how the Salestracker Growth Platform can help you understand alternative routes to market and target the right decision-makers today by visiting: https://www.insightdata.co.uk/

AMIDST YEAR-ON-YEAR GROWTH, CO MANUFACTURING HOSTS ANOTHER SUCCESSFUL SALES & MARKETING CONFERENCE

Leading home improvement companies from across the United Kingdom met in Manchester to attend CO Manufacturing’s latest Sales & Marketing Conference,

Held this year in the iconic 1868 Suite inside Emirates Old Trafford Cricket Ground, owners, directors and senior leaders from across the CO Retail Network were given the opportunity to learn about the fabricator’s plans for the upcoming twelve months. Additionally, attendees had the chance to hear from the manufacturer’s marketing team, its partner digital agency and other key note speakers who led panel discussions and speeches on the latest trends and topics impacting both sales and marketing within the fenestration sector.

The day-long conference covered a variety of topics, with sessions covering everything from lead generation and AI-driven search marketing through to sales training structures, recruitment and data-led campaign planning.

Those in attendance were also given an early look at upcoming product launches, such as its new Forté Marcella door range and Envisage Flush French Doors.

Reflecting on the event, Greg Kane, CEO of CO Manufacturing, said: “The purpose of the conference is simple: It’s to help our retail partners continue to perform well above market expectations. Whether its through sector-leading marketing

campaigns, new sales processes, product development or shared learning, our focus is always on creating additional value for our retailers.

“What makes the CO Retail Network different is the openness and collaboration between members. Their willingness to share ideas, discuss challenges and collectively improve is something that genuinely sets the group apart.”

As well as focussing on new initiatives, the conference also highlighted the success of CO Manufacturing’s wider marketing

strategy. With lead generation numbers up 14% year-on-year, businesses within the CO Retail Network are reaping the rewards of having access to this specialised and highly tailored marketing support.

Paul Reid of the Dundee-based Ecofit Windows & Doors commented: “Events like this are hugely valuable because they’re built around real-world insight rather than theory. You’re not just hearing from CO Manufacturing, you’re learning from other successful retailers across the Network, sharing ideas and taking away practical strategies that can immediately make a difference.”

By combining future planning with hands-on commercial support, CO Manufacturing’s Sales & Marketing Conference once again reinforced the company’s position as a strategic growth partner to independent retailers across the UK.

“It’s certainly an exciting time to be part of the CO Retail Network,” Greg added.

“With both sales and leads up, we’re continuing to buck the wider market trend. It certainly isn’t easy out there. But we’re proving that with the right product, backed up by the right support, businesses can thrive.”

DANNY WILLIAMS ‘COLD CALLING’

HOMEOWNERS JUST WANT TO BE UNDERSTOOD

Dear Danny,

I recently read a report suggesting that homeowners are often dissatisfied with the way window and door companies understand their needs and that many would even pay more to deal with a company that demonstrated a better understanding of their personal tastes and requirements.

To be honest, I think these researchers live in a different world to the rest of us.

Every year gets harder. Costs keep rising. Competition gets fiercer. Customers spend weeks collecting quotes online before you've even knocked on the door. Social media has created a generation of homeowners who expect instant responses, endless design options and champagne service on a lemonade budget.

Meanwhile we're battling increasing employment costs, rising advertising costs, utility bills, vehicle costs and suppliers putting prices up every few weeks.

Now we're being told we should somehow become interior designers, lifestyle consultants and marriage guidance counsellors as well.

At some point surely homeowners have to take some responsibility themselves? Isn't it enough that we supply a quality product, fit it properly and stand behind it if something goes wrong?

Sometimes I feel as though everything is stacked against retailers and we're being criticised simply for trying to make a living.

TB Staffordshire, Retail installer

DANNY REPLIES:

You say everything is stacked against retailers. Well, welcome to business. Every sector in the country is facing rising costs,

increasing regulation, staff shortages, higher wage bills and customers who expect more than they did ten years ago. That's not unique to window and door companies. It's simply the environment we're all operating in.

And if you don't like the heat, get out of the kitchen.

That may sound harsh, but markets evolve. Customer expectations evolve. Businesses either adapt to those changes or spend their time complaining about them. The companies that thrive are usually those that recognise change as an opportunity rather than a burden.

Which brings me to the research, which I believe must be the latest from glazing industry specialists Keystone Research and its Consumer Fenestration Trends Report.

In the write ups I have seen, a most striking finding was that only 7% of homeowners felt that window and door salespeople really understood what mattered to them and recommended products that suited their tastes particularly well. That's a staggeringly low figure for an industry that spends so much time talking about customer service and customer satisfaction.

More revealing still was the finding that 92% of homeowners would choose the company that demonstrated a better understanding of their needs if the products on offer were broadly similar. Remarkably, more than half said they would still choose that company even if it was more expensive.

Think about what homeowners are actually telling us here. And confirming what I have been saying repeatedly that it is not about price!

According to this homeowners are not demanding lower prices. They're not demanding bigger discounts. They're not even demanding different products as such. They're simply saying: "Show me that you

understand what I'm trying to achieve and I'll be more likely to buy from you."

Frankly, that should be music to the ears of every retailer in the country.

After all, there has never been greater choice available to homeowners. Composite doors, steel-look products, heritage systems, flush casements, aluminium windows, sliding doors, bifolds and entrance doors in almost limitless colours and configurations. We have more products at our disposal than any previous generation of installers and therefore more opportunities than ever to differentiate ourselves from the competition.

Yet many sales presentations remain remarkably similar. A survey of the property, a discussion about product specifications, a quotation and perhaps a discount if things go quiet. That's selling products. It isn't necessarily solving problems, creating aspiration or helping homeowners visualise what could be achieved.

The irony is that many retailers claim competition has never been tougher, yet this research suggests there may not be as much genuine competition as we think. If only 7% of homeowners believe they're being properly understood, the bar appears to be set surprisingly low. That should represent a tremendous opportunity for ambitious businesses prepared to raise their game.

I also wonder whether this is linked to a point made by Quickslide Chairman Adrian Barraclough that I've referenced before. Adrian argued that many retailers have become overly dependent on fabricators and suppliers to provide their marketing, lead generation and even much of their sales messaging. There is undoubtedly value in supplier support, but perhaps some businesses have become a little too comfortable.

When everybody uses the same brochures, the same imagery, the same websites, the same social media content and the same sales messages, differentiation becomes difficult. Over time, some retailers risk losing the ability to define what makes them unique, why customers should choose them and how they can genuinely stand apart from competitors.

Perhaps that's what homeowners are responding to.

The issue isn't dissatisfaction with products. It is about empathy. Too many retailers have become product sellers rather than advisers, consultants and trusted experts. They've become very good at explaining windows and doors, but less effective at understanding the people buying them and more importantly, their needs and desires. Put simply, ask questions like ‘why do you want new windows and doors?’ then shut up and listen. Then you can offer the best option: don’t try and sell what you’ve got, sell them what they want.

The encouraging news is that this is entirely fixable. It doesn't require a new factory, a larger showroom or a revolutionary product. It requires curiosity, imagination, listening skills and a willingness to engage more deeply with customers' aspirations.

In a market that many perceive as difficult, those qualities may prove to be the most valuable differentiators of all.

The report shouldn't be viewed as a criticism of our industry. It should be viewed as an opportunity. Because if homeowners are openly telling us that they value understanding, advice and inspiration enough to pay more for it, the smart retailers won't complain about the challenge.

They'll seize the opportunity.

SUSTAINABILITY

GARNALEX AND SHEERLINE RENEW COMMITMENT TO SUSTAINABILITY

Environmental Product Declarations (EPDs) have been achieved to the requirements of EN 15804:2012+A2:2019 and published online for both Garnalex and Sheerline.

This reflects the growing need for sustainable products and transparency around the manufacturing processes, which aligns with Sheerline’s core values. With the Future Homes Standard (FHS) updates coming into effect next year and the UK working towards its Net Zero Strategy, EPDs are expected to become more important in the near future.

Both EPDs have been externally assessed and independently verified by the Building Research Establishment (BRE), which adds legitimacy, giving customers confidence in both the brand and products they’re choosing. It will also enable them to win more business through competitive tenders and with specifiers that demand proof of sustainable practices.

Several factors contributed to the low GWP number; all operations are completed inhouse at a single manufacturing site, giving full oversight over the processes required to take the raw materials and turn them into the end product. Additionally, the raw material (aluminium) is sourced in the UK, reducing the carbon footprint.

To ensure they’re as broad as possible, both EPD types are Cradle to Gate with modules C and D. The Garnalex EPD has been calculated using 1 kg of trade aluminium extrusions, while the Sheerline EPD utilises 1 kg of profile used across the entire range of window, door, and roof products.

Sheerline’s Head of Compliance, Martin Froggatt, said: “Our EPDs provide the in-depth insights our customers want and need to know. We’re giving them the tools they need to win more work and champion sustainability. It’s been a long process, but ultimately it has been worth it.”

“I’ve already worked with two of our customers who are now interested in securing an EPD for their operations. For me personally, it’s been a great exercise in teamwork, requiring the input of colleagues from across the business, which highlights what we can achieve when we work together, while also highlighting our commitment to sustainable practices.”

“Our EPDs provide the in-depth insights our customers want and need to know. We’re giving them the tools they need to win more work and champion sustainability.”

NEW - Bi-Fold Vent

From the manufacturer of the market leading and award winning Link Vent

For more information contact your local account manager, visit glazpart.com/meet-the-team, call 01295 264 533 or email sales@glazpart.com speak with one of the team.

NET ZERO VS REALITY:

WHEN REGULATION BECOMES THE PROBLEM, NOT THE SOLUTION NATIONAL FEDERATION OF GLAZIERS – POLICY POSITION

The UK accounts for just 1–1.5% of global greenhouse gas emissions, yet continues to pursue one of the most aggressive regulatory regimes in the world. Since 1990, emissions have already fallen by more than 50%—driven primarily by the decarbonisation of electricity generation, not by evertightening product regulations.

That success should prompt reflection. Instead, the policy response has been to double down on complexity, as predicted in 2002 when Building Regulations were imposed upon window installations.

For the glazing sector, the message from government is clear: more rules, more reporting, more cost. What is far less clear is whether any of this is delivering meaningful additional environmental benefit.

Against this backdrop, the National Federation of Glaziers (NFG) believes it is both reasonable and necessary to ask: are increasing regulatory demands on the glazing sector delivering proportionate environmental benefit?

A REGULATORY SYSTEM THAT NO LONGER WORKS

Glazing businesses are now expected to navigate an expanding web of requirements: Building Regulations Parts L, F and O, PAS 2035/2030, Environmental Product Declarations, and lifecycle carbon reporting and now the complex Future Homes Standard. Each initiative is defensible in isolation. Taken together, they form a system that is increasingly incoherent, particularly for SMEs that do not have the luxury of inhouse compliance teams.

The most obvious failure is the unresolved contradiction between Part L and Part F. One demands tighter, more energy-efficient buildings; the other requires increased ventilation. Policymakers have created the conflict, but it is installers and manufacturers who are left to absorb the cost, manage the risk, and make it work in practice.

This is not a joined-up but fragmented policy, with the consequences are being offloaded onto the supply chain.

THE REALITY GAP

There is also a fundamental flaw at the heart of the regulatory model: it is based on how buildings perform in theory, not how they perform in reality. U-values and thermal metrics are measured under controlled, static conditions. Real homes are neither controlled nor static. Householders open windows, adjust ventilation, and behave in ways no model can fully predict.

Yet policy continues to tighten requirements based upon unrealistic “as-tested” performance, with little regard for “as-used” outcomes.

This raises a serious question: are we regulating for real-world impact, or for compliance on paper?

PRICING PEOPLE OUT OF NET ZERO

The cost implications are no longer marginal—they are systemic.

For glazing firms, compliance now requires ongoing investment in testing, certification, consultancy, and administration. For SMEs, this is not an inconvenience; it is a growing threat to viability.

Those costs are then passed on to households.

At a time of housing shortages, stalled retrofit rates, and persistent cost-of-living pressures, government policy is actively increasing the cost of energy efficiency improvements. Schemes such as ECO4 (£4 billion funded through levies on energy bills) compound the problem, asking consumers to pay more upfront for

measures they may not be able to afford.

The outcome is predictable: reduced uptake, slower retrofit, and a widening gap between policy ambition and delivery.

You cannot deliver net zero by making it unaffordable.

CHASING MARGINAL GAINS AT ANY COST

The glazing sector has already delivered substantial gains in thermal performance. Modern glazing systems are dramatically more efficient than those of even 20 years ago.

But the law of diminishing returns now applies. Each additional increment of performance comes at significantly higher cost and complexity.

Policymakers need to confront an uncomfortable reality: the easy gains have already been made. Continuing to push for ever tighter product standards risks chasing marginal improvements at disproportionate cost.

UNDERMINING UK INDUSTRY

There is also a broader economic risk that is being ignored.

As regulatory pressure intensifies, so too does the incentive to shift production overseas to markets with lower compliance costs. This is the classic pathway to carbon leakage.

The result? UK manufacturing declines, imports rise, and global emissions remain unchanged—or even increase. This is not climate leadership. It is economic self-harm dressed up as environmental policy.

“Policymakers need to confront an uncomfortable reality: the

easy gains have already been made. Continuing to push for ever tighter product standards risks chasing marginal improvements at disproportionate cost.”

TIME FOR POLITICAL HONESTY

The glazing sector supports net zero. It has already played a significant role in reducing emissions and stands ready to do more. But the current regulatory trajectory is not sustainable.

What is required now is not another layer of regulation, but a fundamental reset—one that prioritises effectiveness over optics and delivery over bureaucracy.

That means:

• Ending the realistic approach to regulation and resolving conflicts such as Part L versus Part F.

• Subjecting new rules to rigorous, transparent cost-benefit scrutiny

• Basing policy on real-world performance, not laboratory assumptions

• Recognising that SMEs and consumers ultimately bear the cost of regulatory ambition

The political establishment must confront a simple truth: more regulation does not automatically mean more progress.

If net zero policy continues to ignore cost, complexity, and real-world behaviour, it will fail—not because the ambition is wrong, but because the approach is.

The risk now is clear. In the name of accelerating delivery, government is putting in place a system that may ultimately prevent it.

www.nfoglon.org.uk

AN ANGEL ON THE WING: JACK ALUMINIUM’S JEREMY ANGEL TAKES FLIGHT FOR THE CHRISTIE CHARITY

Jack Aluminium Systems’ Sales Manager, Jeremy Angel, is preparing to become the first fundraiser ever to complete a wing walk this August in support of The Christie Charity.

The event holds particular significance for Jeremy, who was diagnosed with the rare appendix cancer Pseudomyxoma Peritonei (PMP) in 2015. After spending ten years under the care of specialists at The Christie, he was discharged at the end of 2025.

Now, less than a year later, Jeremy will take to the skies at Sleap Airfield near Shrewsbury on 6 August to raise funds for the organisation that helped save his life. Jeremy said: “Without the expertise of the team at The Christie, I wouldn’t be here today. The care and support I received throughout my treatment was incredible and this is my way of giving something back. If I can help raise funds that support future patients and their families, then every minute out on that wing will be worth it.”

Andy Short, Managing Director of Jack Aluminium Systems, added: “Everyone at Jack Aluminium is incredibly proud of Jez. Many people across the glazing industry know him, but not everyone knows the journey he has been through over the last decade. To come through that experience and then take on such a remarkable challenge for the charity that supported him is inspiring. We hope the industry gets behind him and helps him raise as much money as possible.”

To support Jeremy’s fundraising efforts, you can donate via his JustGiving page: https://tinyurl.com/nph7jrsz www.jackaluminium.co.uk

“The care and support I received throughout my treatment was incredible and this is my way of giving something back.”

WINDOW WIDGETS SPONSORS CHARITY

GOLF OPEN DAY IN GLOUCESTER

Last month, Window Widgets was proud to support the James Hopkins Trust Annual Charity Golf Day (21st May) at Lilley Brook Golf Club in Cheltenham, where an outstanding £11,885 for the Gloucestershire-based charity was raised.

Window Widgets, also based in Gloucestershire, is an industry leader in window ancillaries offering the largest range of universal ancillaries for window fabricators and installers. As part of their sponsorship for the annual event, Window Widgets sponsored the event’s golf scorecards, supporting a day which is organised to bring together businesses, golfers and supporters to raise both awareness and funds for hundreds of children across Gloucestershire who have a life-limiting or lifethreatening condition.

Established in 1989, the James Hopkins Trust had a vision to make a positive impact on the lives of babies and children up to the age of 6 who face severe health challenges. Since starting, they have helped over 700 children and families, providing free nursing-led respite either in the comfort of families’ own homes or at the trust’s purpose-built multi-sensory centre “Kites Corner.”

Jo Trotman, Sales and Marketing Manager at Window Widgets, comments: “We are honoured to have supported

this year’s James Hopkins Trust Charity event and help raise donations for such a worthy cause. The work that everyone at the James Hopkins Trust Charity does is truly inspiring, and we are proud to play a small part in helping the charity continue to support so many children and families.”

Laura Brooker, Fundraiser at James Hopkins Trust, says: “We are so grateful to all of our fantastic sponsors, like Window Widgets, who support our charity and help make the event a success each year. A huge thank you to everyone who helped to support our Charity Golf Day from everyone at James Hopkins Trust.

“Your support allows us to continue supporting lifelimited or life-threatened children in Gloucestershire and allow them access to specialist respite care, enriching their lives and the lives of their families. We are delighted to have raised an incredible £11,885! This will change the lives of so many families, and we hope more sponsors get involved every year so we can continue the work we do.”

The James Hopkins Trust relies heavily on donations, fundraising events and corporate partnerships to continue delivering its free services to families across Gloucestershire.

If you’d like to make a donation, please visit: https://www.jameshopkinstrust.org.uk/ways-to-donate/

THE CO RETAIL NETWORK TARGETS £75,000 FUNDRAISING MILESTONE

Members of the CO Retail Network are set to take on one of their toughest charity challenges to date this summer as they raise funds for the MND Association.

A team of 20 participants – a record high - from across CO Manufacturing and its Retail Network will complete a two-day hiking challenge across the Brecon Beacons in June, covering more than 27 miles and scaling some of South Wales’s highest peaks, including Corn Du, Pen y Fan and Cribyn.

Based out of Merthyr Tydfil, the group will tackle terrain often used by the British Army for its gruelling training exercises, underlining the physical demands of a route widely regarded as one of the UK’s toughest tests of endurance.

The challenge forms part of an ongoing fundraising effort that has seen the CO Retail Network raise more than £60,000 for a range of charitable causes over the past four years. This year, the group have opted to support the MND Association which leads the fight against motor nuerone disease by supporting those affected by the disease and funding groundbreaking research into the life-limiting condition.

Greg Kane, CEO of CO Manufacturing, said: “These challenges have become an important part of what the CO Retail Network represents. It’s not just about individual businesses, it’s about coming together as a collective to support causes that matter and to do something genuinely demanding in the process.

“There’s a real motivation this year to go further and push ourselves like never before. The British Army use the Brecon Beacons for many of their toughest training drills and what’s good for them is good for us! This undoubtedly will be our most difficult test yet but we’re relishing the challenge.

“We’ve raised a fantastic amount for charities over the past couple of years and we really want to push our combined total above the £75,000 mark this year.”

To support the team and contribute to the fundraising effort, visit: https://www.justgiving.com/page/co-retail-network-2026

POLYFRAME – BRINGING FULL EXPERTISE TO SUPPORT THEIR CUSTOMERS

In this interview Chris Champion, Editor of Glass News, speaks with Will Gold, CEO of Polyframe in an exclusive Q & A, covering the latest challenges that customers face and how Polyframe bring their full expertise and supply chain partners together.

You put a lot of emphasis on supporting your customers. At what point does the crossover come from being a supplier to pretty much being part of your customer’s team, and how does that ‘team’ work manifest itself?

Our customers know best how to run their own business and the amount of support they need from us varies considerably. When any customer needs support on a particular topic we provide the assistance using the deep experience in our team and the materials we have developed. Support is provided across a wide range of areas but

most regularly in marketing, bid support and technical issues. If needed, through the strength of our relationships, we can bring the full expertise of our supply chain partners to help as well. This means that we often work on projects or opportunities in a collaborative way with our suppliers and customers in the same room.

Energy performance and sustainability are high on everyone’s agenda. Do you see PVCu products fulfilling both those needs as opposed to other window construction materials?

Yes – the development and capability of PVCu products is accelerating and great steps forward have been made in thermal capability and the use of recycled content in manufacturing. Alongside exciting developments in the capability of glazing PVCu can continue to be a leading choice for consumers.

Are you being asked for A rated products or is it a matter of A rated being the norm now?

The conversation is most commonly around specific U-value requirements and the capability of certain combinations of frames and glass. I think consumers quite rightly expect modern windows to be energy efficient and well rated. This is often what drives demand as energy prices increase.

You manufacture both REHAU and Eurocell profiles. Do you use each for specific purposes or is it

simply providing choice to your customers?

This will always be the customer’s choice. We are focussed on giving them the ability to choose from two great options across an industry leading range of window and door styles. We work with customers to understand the objectives of the project first and then enable them to choose the system that best meets those requirements in terms of performance, appearance and cost.

How are you able to help installers

when it comes to recycling of products?

We take our role seriously here and help our customers meet the environmental expectations of any project. A good recent example of this was where we were able to connect an installer customer on the Isle of Wight with a supply chain partner of ours that takes our offcuts from the factory in Norwich. The customer now receives regular collections of their post-consumer PVCu waste and were the first on the Isle of Wight to be able to do so.

What is the split between supplying products for domestic use and refurbs as opposed to commercial applications?

In recent years we have worked hard to diversify the business more in terms of end markets. Whilst we now supply a lot more product into areas such as social housing, a lot of this is still driven by refurb work that the councils and housing associations are completing. We have supplied product to many commercial projects and this is growing fast but it still represents a

Will Gold

relatively small element compared to our established trade business.

You supply the full complement of PVCu products including both casement and flush sash. Has flush sash now become the product of choice or is casement holding its own?

Flush sash windows have definitely grown in popularity overall and more so in some specific areas of the country. We have recently added flush doors to complement our window offering and these are selling well but traditional casements still remain extremely popular to our customers.

When it comes to commercial projects, are they just part of the general production cycle or do you have a dedicated commercial team to manage the process?

With the capacity and capability available to us in Lenwade there is no differentiation needed in terms of manufacturing outside of any specific requirements about the method of delivery. Across our sales and customer support teams we have a good level of knowledge in all team members, but we have experts internally that can support any specialist requirement. As we develop the opportunities in this sector we are

looking to strengthen our team so we can respond quickly to some of the largest and more complex projects.

Supporting your customers is recognised as being key to success and I notice you have a nomination for Customer Service Person in the NFA Awards. Can you tell us more?

We have an amazing team of people right across the business. This nomination is great recognition for Andy personally and also for the whole customer service team that he is a part of who work together to look after our customers.

You are also nominated for UPVC Fabricator of the Year. We all know awards are ‘nice to haves’ but how important is this specific award to Polyframe?

Polyframe is a totally different business now to what people might think it is and I think this nomination reinforces that. Our focus is on doing the absolute best for customers that we can and working with them as a critical partner in a volatile market. That’s all that’s important to me.

On your website it is clear that marketing support for your customers is very important and you are nominated in the Best Film category. Are you finding that any specific support is demanded more than others….for instance the use of film, the internet, print or whatever?

We are working with a high number of customers now on a range of marketing materials. Film content is powerful and is becoming more popular but the majority

of the work we do is internet based and focussed on case studies that showcase the capability we can bring to a particular project when working jointly with our customers and supply partners.

Are you able to share any plans for the future for Polyframe? New products, wider distribution or even other materials?

We have invested heavily in the capability of the manufacturing facility with three new cutting centres being installed in the first half of this year. We are patiently waiting for another state of the art end to end welding line that will be with us in Q1 of 2027. Our customers are the best source of ideas for us when we introduce new products and through dialogue with them we prioritise accordingly. This summer we will launch the new Rehau Artevo product which we will be able to manufacture in scale. I would single out this product as particularly exciting as it has many interesting market applications and has the real capability to disrupt some established markets. Being at the forefront of something like that is great for our team.

Where do you stand on double or triple glazing and is the demand for triples increasing?

Triple glazing has been growing in popularity in the UK, particularly as energy efficiency standards have tightened and energy costs have risen, however, this is driven by customer preference and the required specifications for the product. Double Glazing still seems to be the most popular.

The glass market is moving fast in terms of development and we are watching it closely. Some of the new glazing options such as the “thin triple” are really interesting and providing even more choice for end users.

I notice the inclusion of Tilt ‘n’ Turns in your product list. Is this a nod to your Scottish roots? Or are these

windows gathering a following further south?

Yes – the T&Ts are very popular North of the wall and we supply them in good numbers in to that market but we do see an increasing range of projects requiring them across the whole of the UK. They, alongside our fully reversible product, are a great solution for almost any project!

You have a very comprehensive website even down to the complete Terms and Conditions and even the way to view glass for imperfections. Very sensible!

Have you had any issues on how to view blemishes? My experience goes as far as being called to a door viewing where the elderly lady said that if she lies on the ground in her hall and it is early morning, she can see a bubble in the glass….and what was I going to do about it!

This is one of the areas that will always be a matter for debate with our customers and their end users. We make the relevant guidance available as a reference source and our supply partners try their hardest not to put any of us in that position!

Your background is very much in finance and acquisitions with experience in the fenestration sector. Can we take, from your investment in Polyframe, that you view the sector as being a secure and growing prospect?

I really enjoy the sector and I’ve met loads of really good people since I’ve been working in it. I read recently that the sector hasn’t had a normal year in many years now and this has sadly seen the failure of hundreds of businesses. If the politicians ever get their act together and sort things out, there won’t be enough of us in the short term to keep up with the demand. In the meantime, all I can say is that it’s a privilege for me to lead our group, to get the chance to drive the businesses forward, and to get us ready for whenever normal returns.

COUNTDOWN TO THE FIT SHOW 2027

ISEO CONFIRMS FIT SHOW 2027 DEBUT

ISEO, a leading global manufacturer of high-security cylinders, multipoint locks, panic hardware and smart access solutions, has confirmed its participation at FIT Show 2027 – marking a significant step in the brand’s UK market expansion.

With more than 30 years’ presence in the UK and a direct sales team now firmly established over the past 3 years, ISEO sees FIT Show 2027 as a pivotal moment to step forward as a direct, long-term OEM partner for door manufacturers – moving beyond distribution to become the integrated hardware solution of choice for PVC, aluminium and security-focused OEMs.

Already established as a trusted name in panic hardware, locks and cylinders, ISEO has significantly strengthened its presence over the past three years with a dedicated

UK sales operation and a sharper focus on door manufacturers and aluminium, system companies. FIT Show 2027 will act as a key platform to accelerate that growth, with clear objectives around OEM lead generation, showcasing new mechanical and smart products, and reinforcing ISEO’s reputation for quality, availability and support.

At FIT Show 2027, ISEO will present a working door demo that brings together its latest multipoint lock technology, three-star cylinder solutions and a flexible smart access ecosystem. The stand will be designed to give visitors a true “hands-on” experience – from feeling the mechanical performance of the new 2027 multipoint lock through to testing app-driven access, smart handles and connected security features on the same door.

“Our goal for FIT Show 2027 is very clear – we want PVC and aluminium, composite and timber door manufacturers, OEMs and fabricators to see the full breadth of what ISEO can offer as a group,” said Adam Wearing, ISEO UKI & North AmericaTrade & OEM Sales Manager. “Many in the UK know us for cylinders and hardware; fewer realise that we also bring advanced

multipoint locking and smart access control solutions to the table, backed by strong stock availability and a committed local team. FIT Show is the ideal place to change that perception and start new conversations.”

The stand will be targeted primarily at OEM door manufacturers, PVC, Composite, timber and aluminium door system companies, and integrated security

“Many in the UK know us for cylinders and hardware; fewer realise that we also bring advanced multipoint locking and smart access control solutions to the table, backed by strong stock availability and a committed local team. FIT Show is the ideal place to change that perception and start new conversations.”

Adam Wearing

manufacturers and specifiers who influence hardware and access decisions. ISEO will focus on helping these visitors:

• Simplify their hardware and access control procurement by working with a single, trusted group supplier.

• Upgrade from basic mechanical locking to integrated systems that combine three-star cylinders, panic hardware and smart access under one brand.

• De-risk specifications with products that meet stringent performance and security expectations, including Secured by Design-aligned solutions and GAI-driven best practice.

“ISEO is exactly the type of brand we’re excited to welcome to FIT Show 2027,” said Nickie West, Event Director, FIT Show. “They combine decades of experience with a renewed UK focus on OEM partnerships, smart access and high-performance locking. Their door demo will give visitors a tangible way to explore both mechanical and connected solutions in one place, and we’re delighted that they’ve chosen FIT Show as the platform to drive their next phase of UK growth.”

FIT SHOW 27 TO PROVIDE DEBUT PLATFORM FOR EVA CRM

EVA CRM, the newly launched CRM business developed in-house by the Emplas group, will make its debut at FIT Show 2027, the UK’s only dedicated fabricator and installer tradeshow, taking place at the NEC, Birmingham, from 18 - 20 May, 2027.

Using FIT Show as a launchpad, EVA CRM will introduce its platform to a wider market of fabricators, installers and related trade businesses, while building on the success of the system already developed and used within the wider Emplas business.

Developed over the last 24 months by an in-house IT team, EVA CRM has been created to support different business models and offer a more flexible approach to customer relationship management. The platform is designed to integrate directly with manufacturers, pulling data into the CRM through API links and helping businesses streamline operations, improve accuracy and support growth.

Importantly, EVA CRM has been established as a separate brand and business, distinct from Emplas, allowing it to develop its own market identity while still drawing on the experience and technical capability behind its creation. The brand recently launched its new website, www.evacrm.co.uk, marking another key step in its go-to-market strategy as it prepares to build awareness ahead of FIT Show 2027 and beyond.

Headed up by Jo Savant, EVA CRM will utilise FIT Show 2027 as an opportunity to

introduce EVA CRM properly to the market and connect with a broader audience of fabricators, installers, doors and windows businesses and wider trade partners.

Jo-Anne Savant said: “FIT Show gives us the ideal platform to launch EVA CRM to the market in a meaningful way. We’ve built the system carefully over the last 24 months and we see the show as a great opportunity to open up those conversations, demonstrate how it works in practice and show how it can support business growth.”

Nickie West, FIT Show event director, added: “It’s always exciting to welcome new brands to FIT Show, especially those using the event as a launchpad for growth. EVA CRM is a great addition to the show because it brings something new and relevant for visitors who are looking for smarter, more efficient ways to run their businesses. Its debut reflects the kind of innovation and ambition that makes FIT Show an essential meeting place for the industry.”

EVA CRM’s presence at FIT Show 2027 will support the business as it continues to move towards wider market visibility and a broader commercial rollout.

Further details on the company’s FIT Show 2027 plans will be announced in due course. To find out more about EVA CRM, visit www.evacrm.co.uk.

MODERN SOLUTIONS MEET TRADITIONAL LOOK

Finding the right ventilation solutions when replacing windows and doors in

the heritage sector can be challenging, especially when trying to maintain the traditional look.

When installing PVC-u windows and doors in heritage buildings, a critical factor is ventilation. The Building Regulations, Approved Document F (means of ventilation) changed in June 2022, thus making it compulsory for companies replacing existing windows and doors, to meet new ventilation requirements.

With installation of mechanical ventilation being expensive, inconvenient and time consuming (as ducting would need to be installed), the most practical and affordable way to achieve compliance is to install trickle vents to window and door profiles or frames.

With homeowners looking for a perfect finish to maintain the traditional look, getting the right ventilation solution is now vital for any window and door installer operating in the heritage sector.

THE LINK VENT

Glazpart (the leading glazing components manufacturer) has one of the best trickle ventilation solutions with its award-winning Link Vent range, which comes in sizes 5000, 4000 and 2500 EQA, all designed to fully comply with Building Regulations.

With smart design, simple and user-friendly for both opening and closing - the Link Vent’s innovative and flexible closing action allows the closure plate to be positioned

so that it reduces draughts by directing air away from occupants. The Link Vent design eliminates the need for end caps whilst the clip fix design (Pawl’s) allows for a fast, easy vent installation.

To ensure a seamless finish to the façade, Link Vents can be camouflaged in window profiles in over 40 moulded system house colours, with finishes to also match embossed and woodgrain patterned foils.

In 2024, Glazpart made their Link Vent premium finish ranges available in handy packs of either 10 canopies or internal vents to help companies only buy the stock they need and add more value, both in terms of revenue and kerb appeal for homeowners.

THE MODULAR VENT

In January 2025, Glazpart added the re-designed Modular Vent to its trickle vent range. Developed for PVC-u vertical sliders, the Modular Vent is fully compliant with regulations has high performance and is available in a wide range of colours

and finishes - ideal for heritage windows, especially vertical slider options.

The Modular Vent meets the ventilation requirements in accordance with the Building Regulations 2000: Part F: Approved Document F1 October 2010 and Scottish Building Regulations October 2011 Standard.

The product has undergone a radical redesign to improve the performance and aesthetics and to bring it in line with the latest regulatory changes.

Specifically designed for “Through Profile” PVC-u applications using a 19mm routed slot, all ventilators are “Clip” fixed with the advantage of rapid fitting to profiles.

The unique feature of the Modular Vent is the potential to assemble the ventilation EQA needed by clipping the modules together before fitting to the windows. This provides different combinations where each module delivers 2000 EQA, 2 gives 4,000 EQA, 3 gives 6,000 EQA and so on. This installation only needs 2 end caps per set.

The Modular Vent is one of the shortest trickle vents in the market but is also the highest performing trickle vents for watertightness at 1000 Pa and with a Spring Clip fitting (no screws) it also saves time when installing.

The Modular Vent consists of an internal unit with adjustable closures to regulate incoming air flow and also has choice of external protective screens.

MAINTAINING A TRADITIONAL LOOK

The huge choice of colours and decorative finishes makes Glazpart’s trickle vents perfect for fenestration in heritage

buildings, including, woodgrain print effects, RAL colours and BS colours plus a colour swatch matching service.

For over ten years, Glazpart has consistently invested in state-of-the-art machinery and tooling to produce a vast spectrum of colours and finishes for its trickle vents. The colour applications for the Link Vent and Modular Vent finishes include moulding, etched finish and aqua foiled options. To match the woodgrains in heritage windows and doors, many fabricators and installers use Glazpart’s Premium Finish ranges. Glazpart’s colours are also extremely stable and durable with the trickle vents holding their colour through constant exposure to extreme and constant elements of weather, without noticeable fading.

To find out more about Glazpart’s trickle vent range for heritage windows and doors. Please contact Dean Bradley dbradley@glazpart.co.uk or visit the Glazpart web page: https://glazpart.com/ trickle-ventilation/

SOFTWARE & IT

WINDOW TRACER: THE FASTEST WINDOW AND DOOR DESIGN SOFTWARE EVER BUILT

Aperture Works launches Window Tracer in June, a design tool built around how installers actually work on site.

Aperture Works, the Hertfordshire SaaS company behind CIS Invoice and TakeOffPDF, launches Window Tracer this June. The company says it is the fastest and most complete window and door design software in the trade.

Window Tracer is built for the surveyor on site, not the designer at a desk. Founder Paul Edwards spent more than 20 years in fenestration before starting Aperture Works, and says the team scrapped two earlier ideas before landing on the right one.

“We thought about a 3D window designer. Then a tablet app to draw on. Then we watched what actually happens on a survey. Every fitter I know has sketched a job on the back of a fag packet, an old receipt, the corner of a quote pad. It’s not lazy. It’s fast. It works. So, we built Window Tracer to respect that.”

Window Tracer is the simplest and fastest way to design a window or door. Layer in sketch2quote and a surveyor can sketch an opening on any bit of paper, snap it with their phone, and have it converted into a working Window Tracer design in seconds.

Edwards calls sketch2quote the Netflix moment for fenestration. The Uber moment for surveys. He argues the trade’s design tools have for decades served fabricators, leaving the small window companies and one-man installers at the front line with software that doesn’t match how they work. Window Tracer is one of six products in the Aperture Works suite, positioned as the operating system for window and door installers. Spicy Designer, a white-label door configurator that lets installers offer homeowners a branded online designer without being tied to a single fabricator, also launches in June. Hub CRM is the connective tissue across the suite and is already in beta with installers. Leads, an automated postal outreach tool driven by planning application data, follows later in the year. Both join CIS Invoice and TakeOffPDF, already live.

The waitlist is open now at windowtracer.com.

WHY INSTALLERS CHOOSE PST’S VSHOME SOFTWARE

In today’s fast-paced home improvement industry, efficiency, precision and the ability to attract new customers are key to success.

vsHome, PST’s advanced yet user-friendly sales and surveying software, is the ultimate solution for businesses looking to design, visualise and price a wide range of home improvement products, including windows, doors, conservatories and garden rooms.

From visualising complex conservatory layouts to streamlining the pricing process, vsHome is an essential tool that helps design and sales teams work faster and smarter.

3D MODELLING

Create realistic designs in minutes with vsHome’s 3D modelling tools. Whether designing a conservatory, orangery or solid roof extension, the drag-and-drop interface makes it easy to adjust cut-outs,

box gutters, roof vents, doors and windows with precision. Users can choose from a wide range of textures and materials or build custom libraries to meet specific requirements.

CUSTOMISABLE REPORTING

Every business has unique requirements and vsHome’s customisable reporting tool allows users to create polished and branded documents. From professional quotations to detailed reports, vsHome ensures that every customer interaction looks professional and accurate.

MODEL LIBRARY

Save time with an extensive library of models, covering a variety of home improvement styles and configurations. Users can focus on the finer details without having to start from scratch, giving your team more time to close deals.

AUTOMATIC PRICING AND ACCURATE QUOTES

Speed up your response times with vsHome’s automatic pricing tool. Users can instantly generate accurate quotes based on selected models, materials and configurations which eliminates manual calculations and delays.

VISUALISATION TOOL

Bring designs to life with VisiRoom, an augmented reality tool that overlays

3D models directly onto a customer’s property using a smartphone or tablet. This interactive feature helps customers see their project in real-life, making decisions easier and faster.

TRUSTED BY PROFESSIONALS

vsHome is trusted by installers for its reliability, ease of use and positive impact on workflows. Users consistently highlight its ability to simplify complex designs, reduce errors, and save time. By using vsHome, businesses gain a competitive edge and impress customers with their professionalism and efficiency.

UNRIVALLED SUPPORT

PST is committed to helping businesses succeed. From setup and training to ongoing support, the team is works closely with users to ensure they get the most out of vsHome. Whether customising reports, exploring advanced features or using VisiRoom, PST supports users every step of the way.

To learn more about vsHome, email info@pstonline.co.uk or call 0114 221 7070.

HARDWARE MANUFACTURER CONTINUES TO INVEST IN INSIGHT DATA’S GROWTH SOFTWARE

SFS, the market-leaders in high-performance hinge solutions for PVC-U, composite and aluminium systems are the latest company to train its sales teams on Salestracker, Insight Data’s growth platform.

The company has been an Insight customer for over 10 years and is one of a growing number of companies who are re-thinking their approach to sales.

Nigel Wood, Director of Sales – Hinge and Fastener Technology for SFS explained; “SFS is part of an international group, and we operate a global CRM platform, and only ever relied on Insight Data to supply market information.

But technology is moving fast, and we want to give our sales teams the best tools to deliver maximum results. Salestracker gives our team deep market intelligence, but it also has the tools and features to really drive growth, and it made sense to have a team training day.”

Insight Data has dedicated training facilities at its 7,500 sq ft offices near Bristol, with a team on-hand to provide expert training and configuration. Many Insight customers already use the facilities for regional meetings and training.

Rob Sheppard, Technical Support Executive commented; “While Salestracker gives users access to in-depth information on fabricators and installers, as well as the wider building and construction sectors, it is much more than just a database of prospects.

It’s a growth platform designed for sales and marketing teams. It can work alongside existing CRM software or replace it completely. Since SFS uses a group-wide CRM for their

global business, we were able to customise Salestracker to give their UK team agile tools and features to move fast, while working alongside their existing CRM.”

Find out more about Insight Data prospect databases and Salestracker at www.insightdata.co.uk.

BUILDING TRUST THROUGH EVERY TOUCHPOINT

WHY NURTURING LEADS OVER TIME MATTERS – AND HOW ADMINBASE CAMPAIGNS CAN HELP

There’s a sales and marketing concept that dates back to the early days of Hollywood, when film studios were trying to understand what persuaded people to buy cinema tickets. The ‘Rule of 7’, as it is known, is based on research that suggested prospective moviegoers typically needed to see promotional material around seven times before deciding to purchase a ticket.

While that exact number has been debated over the years, the principle has remained the same: people rarely make buying decisions after a single interaction. In fact, in an increasingly crowded digital landscape, many marketing experts believe it now takes anywhere from 13 to 20 meaningful interactions before a prospect is ready to commit – particularly for highervalue purchases such as a new front door, replacement windows or a conservatory.

Homeowners often spend weeks or months researching options, comparing suppliers and weighing up costs before moving forward. The journey is rarely linear. A prospect may request a quote, go quiet for several months, then return when circumstances change or funds become available. Which means installers who focus only on immediate sales opportunities risk losing touch with prospects who may still become customers further down the line.

“Not every enquiry is ready to buy today,” says Rhonda Ridge, Managing Director of Ab Initio, developer of AdminBase. “But one of the biggest mistakes businesses can make is assuming a lead has been lost simply because it didn't convert immediately.

“In reality, many homeowners are still researching, planning or waiting for the right time to proceed. The businesses that stay visible, helpful and relevant throughout that process are the ones that are remembered when the customer is finally ready to make a decision.”

STAYING CONNECTED WITHOUT BEING INTRUSIVE

Of course, repeatedly sending the same sales message is unlikely to build trust. Consumers are exposed to thousands of marketing messages every day, making it

“The businesses that stay visible, helpful and relevant throughout that process are the ones that are remembered when the customer is finally ready to make a decision.”

easier than ever for communications to be ignored.

Instead, successful lead-nurturing focuses on providing value at different stages of the customer journey. This could include sharing useful information about energy efficiency, showcasing recent installations, highlighting customer reviews, introducing new products or simply keeping prospects informed about seasonal offers and promotions.

The goal is not to pressure homeowners into making a decision but to maintain a presence and reinforce credibility over time. And AdminBase Campaigns has been developed to help installers do exactly that.

Available as an optional add-on to AdminBase, AdminBase Campaigns enables installers to create and send targeted email campaigns directly from their CRM database, making it easier to keep in touch with prospects and customers long after the initial enquiry or installation.

“Rather than treating every contact the same, installers can build audiences based on information already stored within AdminBase, creating communications that are relevant to each recipient,” says Rhonda. “When homeowners receive

information that is genuinely useful to them it strengthens the relationship and keeps your business front of mind without feeling like a hard sell.”

MAKING MORE OF EXISTING LEADS

For many installers, some of the most valuable opportunities already exist within their CRM. Over time, businesses build substantial databases containing quoted enquiries, completed installations, repeat customers and prospects who never proceeded. While significant effort and investment went into generating those leads in the first place, many eventually become dormant simply because communication stops.

AdminBase Campaigns helps installers reconnect with these contacts through targeted marketing activity. A prospect who requested a quotation six months ago may now be in a position to proceed. A customer who purchased replacement windows several years ago may be considering a new front door. Others may simply need reassurance before taking the next step. Installers can also target homeowners with finance promotions, invite previous customers to leave reviews, or promote complementary products based on past purchases.

“Every contact in your database represents a relationship that has already been

“When homeowners receive information that is genuinely useful to them it strengthens the relationship and keeps your business front of mind without feeling like a hard sell.”

established,” says Rhonda. “You've already invested time and money generating that enquiry. Staying in touch creates opportunities to continue that conversation for when the timing becomes right for the customer.”

This approach reflects the reality of today's sales cycle. Leads often move from warm to cold and back to warm again before a purchase is made. By maintaining regular contact, installers remain part of the decision-making process even when there are long gaps between interactions.

“Email newsletters, customer success stories, testimonials, product updates and seasonal campaigns all provide opportunities to create additional touchpoints that reinforce trust and credibility,” says Rhonda.

"Lead generation costs continue to rise, so making more of the contacts already held within your CRM has never been more important. AdminBase Campaigns helps installers turn existing data into meaningful customer relationships, creating more opportunities for repeat business, referrals and future sales – and all while managing these ongoing communications from within the same system you already use to manage quotations, appointments and customer interactions."

www.abinitiosoftware.co.uk

DESIGN-LED HARBORNE SASH EMBRACE TOMMY TRINDER’S “BRING IT TO LIFE”

The Harborne Sash Window Company, led by owner Mark Jephcott, is among the first retailers to wire Tommy’s new Bring it to Life feature into their sales process

For Harborne Sash, the fit was always going to be a natural one. The Birmingham-based installer has built its reputation around considered design, careful product selection and helping homeowners choose windows and doors that are sympathetic to the character of their property.

With MD Mark’s background in design and space planning, visual detail has always been central to the firm’s approach. Bring it to Life takes that philosophy one step further, transforming standard property mockups into visuals that are indistinguishable from real photographs - in a single click.

“For us, the design conversation is everything, “ says Mark. “Customers need to feel confident that the windows or doors they choose will genuinely suit their home. Bring it to

Life helps them see that instantly. It turns a proposal into something they can properly imagine living with.”

“By removing visual guesswork, Bring it to Life gives designled installers like Harborne a powerful way to present premium choices more clearly and help homeowners to make bold decisions with confidence.”

Built into Tommy Trinder’s Visualiser, the AI driven Bring it to life feature adds realistic reflections, interior depth, lighting, shadows and environmental blending, to render a ‘try before you buy’ image that is entirely true-to-life. Chris Brunsdon, Founder and CEO of Tommy Trinder, says: “Harborne Sash is exactly the kind of installer this was technology was built for - a business that cares about design integrity, detail and building customer confidence. By removing visual guesswork, Bring it to Life gives design-led installers like Harborne a powerful way to present premium choices more clearly and help homeowners to make bold decisions with confidence.” For more information on how Tommy Trinder is helping retailers quote, sell, and order more effectively, visit www.tommytrinder.com.

By Christopher Brunsdon Founder & CEOTommyTrinder.Com

ENDURANCE® DOORS SHOWCASES INSTALLER EXCELLENCE

Endurance® Doors is continuing to champion excellence across its installer network with its ‘Installer of the Month’ initiative. Outstanding partners are recognised and celebrated for their focus on exceptional installation standards, a strong showroom presence, and proactive marketing.

Running over the past six months, the initiative has showcased standout businesses from Endurance® Doors’ network of more than 250 installers. Each month, the ‘Installer of the Month’ is selected based on a combination of criteria, including proven installation credentials, quality workmanship, a professional showroom and a clear commitment to marketing, including a strong online presence, and positive and credible reviews.

The initiative has generated strong engagement across social media, email campaigns and digital platforms, helping to significantly increase brand exposure for featured installers while reinforcing best practice across the wider network.

Commenting, Russell Hensman, Brand Engagement Manager at Endurance® Doors, said: “Our Installer of the

Month initiative is about more than just recognition, it’s about celebrating the behaviours that drive success in today’s market. We’re seeing first-hand that installers who invest in their showroom experience and take a proactive approach to marketing are the ones generating consistent high quality leads and building stronger businesses.

“Installer of the Month allows us to showcase that best practice and has also played a key role in strengthening collaboration between installers and our business development team, helping to unlock further opportunities for growth.”

This includes access to a range of support tools, such as branded door designer functionality, showroom enhancements, and even 3D virtual tours to further elevate their customer experience and enhance SEO rankings.

Each winner benefits from a coordinated marketing drive delivered in partnership with Endurance® Doors, including social media promotion, dedicated email campaigns and the creation of tailored content and video assets.

The latest Installer of the Month is Surrey-based Dorwyn Doors & Windows. The team was selected for their work on a recent project alongside property expert and ‘A Place in the Sun’ presenter, Laura Hamilton. Demonstrating a strong eye for detail and technical expertise, Dorwyn ensured that Laura’s new Endurance® door was installed to the highest standard, delivering a result that perfectly complemented the overall design of the property.

The installation also formed part of a wider content opportunity, with the team featuring in a video on Laura’s YouTube channel, ‘Property with Laura Hamilton’. In the video, a member of the installation team from Endurance® Doors’ partner, Dorwyn Doors & Windows, confidently discusses the design choices behind the project, as well as the installation process, showcasing expertise and professionalism to a wide audience.

Ultimately, the Endurance® Doors Installer of the Month campaign reinforces a clear message that installers who focus on installation quality and invest in their marketing are more likely to succeed. By celebrating these successes and sharing best practice across its network and wider industry, Endurance® Doors continues to support its installer partners in building stronger, more visible and more successful businesses.

www.endurancedoors.co.uk

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DOUBLING UP ON MACHINERY, DOUBLING DOWN ON CONTINUITY

Hurst explains how strategic investment in additional machinery and efficient manufacturing is safeguarding continuity of supply – ensuring its installer customers receive what they expect, when they expect it.

Feature: In a home improvement market where schedules are often tight, the knockon effect of supply delays spells bad news for installers, with reputation, cashflow and customer confidence all at stake.

With this in mind, investment decisions at composite door and PVC-U panel manufacturer, Hurst, are driven by the need to protect customers from such disruption. Prioritising operational excellence, manufacturing efficiency and continuity, Hurst’s aim is to shield its customers from unexpected downtime.

Rather than viewing additional machinery purely as a means to increase output, Hurst has factored the impact of breakdowns into its manufacturing strategy.

Operating from two dedicated factories –one producing composite doors and the other producing PVC-U panels – Hurst’s aim is to do what it does best, and do it well.

“The business is based around two focussed factories, one for composites and one for panels, because the manufacturing process for each of those product categories is considerably different,” says Kevin Wheatman, Director & General Manager at Hurst.

Staying in familiar territory, Hurst has concentrated on enhancing its core offering as opposed to a ‘Jack of all trades’ approach, as Kevin explains: “We’ve been careful not to overcomplicate our offering or diversify too much,” he says.

“Whether it’s a foam or a solid core, our composites doors are manufactured by the same processes. The same applies to panels – whether it’s our Securicore™ reinforcement or others, they’re produced using consistent construction methods.

“We’ve focused on doing what we do well, and that’s certainly played a significant role in our success.”

INVESTING IN CONTINUITY

When it comes to key drivers of investment in the business, continuity is a significant consideration for Hurst.

“It’s really important, for our reputation’s sake, that we are able to supply our customers all the time and not be affected by machine breakdowns or maintenance and service,” explains Kevin.

To achieve this, the company has developed a support and continuity strategy for key equipment across both factories.

This includes the installation of four CNC machines on site, not only allowing Hurst to increase its capacity but also ensuring that production can continue in the event of any unforeseen issues or breakdowns.

This approach extends across Hurst’s entire operation, with the recent addition of a second sandblasting machine.

The same principle applies to glass washing, with two machines in operation to ensure that maintenance or servicing does not halt production.

“For installers, this investment in additional key equipment provides reassurance. Orders can be placed with confidence, knowing production remains secure and not reliant on a single point of failure.”

“Alongside increased capacity, we’ve built in continuity, and that approach runs right the way through the business,” adds Kevin. “Every area of the factory is set up to deliver a consistent service to our customers.

A TRUSTED SUPPLIER

For installers, this investment in additional key equipment provides reassurance. Orders can be placed with confidence, knowing production remains secure and not reliant on a single point of failure.

Known throughout the trade for its reliability, Hurst’s reputation is strengthened by this approach.

“We’re renowned for giving our customers what they expect, when they expect it,” says Kevin. “At Hurst, planned maintenance does not result in downtime, and breakdowns do not mean missed delivery dates.

“We know that disruption can be costly for installers, and reducing that risk is key to our continuity of supply.”

For more information, visit www.hurstdoors.co.uk, email  info@hurstdoors.co.uk, or call 01482 790790.

REGENCY GLASS PARTNERS WITH PPS TO POWER NEXT-GENERATION MANUFACTURING FACILITY

Regency Glass has partnered with Pennine Pneumatic Services Ltd (PPS) to install a high-efficiency compressed air system at its new 420,000 sq. ft. manufacturing facility in Warrington, supporting the next phase of the company’s growth.

The move follows the launch of Regency Triple® featuring Corning® Enlighten™ Glass, an innovative glazing solution designed to deliver triple-glazing performance within the size and weight profile of a traditional double-glazed unit. The new product opens high-performance opportunities across both replacement and new-build markets, particularly where weight and frame limitations have previously restricted the use of triple glazing.

To support increased production capacity and advanced manufacturing processes, Regency Glass required a compressed air system capable of meeting both current demand and future expansion.

PPS, which had previously worked with Regency Glass to improve compressed air efficiency at its Leigh site, was appointed to design and deliver the new system. To ensure accuracy, PPS undertook a detailed seven-day data logging exercise at the existing facility, analysing airflow demand, pressure, and operational cycles. This data was combined with specifications from the new production equipment to create a complete demand profile for the Warrington site.

SELECTAGLAZE STRENGTHENS AUTOMATION STRATEGY WITH SECOND MACHINE FROM HAFFNER

Bespoke secondary glazing specialists Selectaglaze has further strengthened its manufacturing capabilities with the purchase of a second FMC 340 CNC Machining Centre from FOM Industrie, supplied by Haffner.

The investment follows the successful installation of the company’s first FMC 340 in 2023. Having experienced the benefits of improved efficiency, accuracy and automation across its production facility, Selectaglaze had no hesitation in returning to Haffner when a machine replacement opportunity arose.

Duncan Saunders, Head of Production at Selectaglaze, said: “The first FMC 340 has been a fantastic addition to our manufacturing operation, delivering the accuracy, reliability and efficiency we were looking for while helping increase automation across the factory. When the opportunity came to renew one of our older

The installed solution includes two Atlas Copco air compressors operating in a duty/ standby configuration, managed by an Atlas Copco Equaliser Pro 4 controller. The controller optimises performance by balancing compressor usage and matching output to demand, while also allowing for future expansion as additional compressors can be integrated.

PPS also supplied and installed a full Airnet ring main, ensuring efficient compressed air distribution across the site.

Commenting on the project, Paul Crooks, Chief Technical Officer at Regency Glass, said: “We have been extremely pleased with the service provided by PPS for our compressed air ring main and compressor installation. From the initial planning stages through to completion, they were professional, efficient, and very helpful throughout. The quality of the installation was excellent, and the work was completed quickly and to a very high standard.”

During the phased installation, temporary compressors from the PPS hire fleet supported the commissioning of production equipment, helping to minimise disruption.

The result is a reliable, energy-efficient compressed air system designed to reduce lifecycle costs while supporting Regency Glass’s long-term growth plans.

machines, investing in a second FMC 340 was the obvious choice.”

The decision was driven by Selectaglaze’s plans to create a more connected and efficient manufacturing environment. The business is developing a barcode system throughout the factory as part of its longerterm strategy to move towards a fully paperless production process.

Duncan commented: “The addition of the second FMC 340 gives us the platform to further develop our automation strategy. As we roll out our barcode system, our aim is to integrate manufacturing data, dimensions and cutting programmes directly into both machines, creating a more seamless workflow across production, improving efficiency and reducing the potential for errors.”

Haffner worked closely with the Selectaglaze team throughout the project, configuring the software to support the company’s future automation objectives and ensuring both machines are ready to operate as part of a fully integrated production environment. The installation was completed with minimal disruption, with the machine

installed, commissioned and fully operational within just two days.

Duncan added: “The installation process was excellent from start to finish. From Bryan Dando and the office team through to the service engineers on site, everyone has been knowledgeable, responsive and easy to work with. We have been extremely happy with both the machinery and the service we have received from Haffner.”

Bryan Dando, Commercial Director at Haffner, said: “When a customer chooses to invest in the same machine for a second time, it speaks volumes about both the performance of the equipment and the

support behind it. We are delighted that Selectaglaze has chosen Haffner as part of its ongoing automation strategy.”

Founded in 1966 and a Royal Warrant Holder since 2004, Selectaglaze is the UK’s leading specialist in the design, manufacture and installation of secondary glazing systems. By continuing to invest in advanced manufacturing technology and working with trusted machinery partners such as Haffner, the company is ensuring it remains at the forefront of the industry.

Tel: 01785 222421

www.haffnerltd.com

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FGS: FLEXIBLE GLASS SOLUTIONS

With compliance changes on the horizon, IGU manufacturers need to take a strategic approach to investment—ensuring solutions address current regulatory demands while supporting future operational, environmental, and commercial objectives, says David “Oz” Cahill.

As discussions around triple glazing, tighter thermal performance targets and future regulations continue to dominate industry conversations, many insulated glass manufacturers are facing a familiar challenge: how do you prepare for changing market demands without committing to costly investments that may limit future options?

Flat Glass Solutions (FGS) believes the answer lies not in following a single trend, but in investing in equipment that delivers high-performance units today while providing the production flexibility manufacturers need to adapt to future market, regulatory, and customer demands.

“There’s a huge amount of discussion around what products the market may need in the future,” says FGS Managing Director David Cahill. “Whether that’s vacuum insulated glass, lightweight triple glazing, enhanced doubleglazed units or emerging technologies that aren’t yet mainstream, manufacturers need to be able to adapt without restructuring their entire factory as the market changes.

“The most successful businesses are usually the ones that can react quickly. If a customer specification changes or regulations shift, they need equipment that can support that transition. That’s where production flexibility becomes incredibly valuable.”

BRINGING WORLD-LEADING SOLUTIONS TO UK MANUFACTURERS

While triple glazing may be driving much of the current discussion, Oz believes manufacturers should also be focusing on whether their production capabilities are flexible enough to meet future demand. Central to

“The most successful businesses are usually the ones that can react quickly. If a customer specification changes or regulations shift, they need equipment that can support that transition. That’s where production flexibility becomes incredibly valuable.”

that approach is FGS’s long-standing partnership with insulated glass machinery specialist Tenon, supplying UK manufacturers with production equipment capable of meeting a wide range of insulated glass requirements.

With more than 30 years’ experience in IGU manufacturing equipment, Beijing-based Tenon has developed a range of production lines that can accommodate everything from standard double-glazed units through to larger, more complex and higher-performing products, including single seal triple glazing. It has built a reputation for delivering systems that combine high levels of automation with the flexibility to adapt to evolving product specifications. Available in multiple configurations and levels of automation, Tenon’s IGU lines are designed to support manufacturers today while offering a clear upgrade path, with options including flexible spacer applicators, TPS applicators, edge deletion systems, sealing robots, and automatic loading and unloading solutions. For many processors, that scalability is becoming increasingly important. Rising labour costs, growing quality expectations and ongoing pressure to improve productivity are encouraging manufacturers to explore greater levels of automation.

“Not everybody has the budget to strip out an existing line and start again. What Tenon offers is the ability to achieve

“Not everybody has the budget to strip out an existing line and start again. What Tenon offers is the ability to achieve the production standards customers are demanding while keeping investment at a sensible level.”

the production standards customers are demanding while keeping investment at a sensible level,” Oz says.

“Manufacturers are under pressure from several directions at once. They need higher output, consistent quality and improved efficiency, but every investment still must deliver a return. What we’ve found with Tenon is that customers can access advanced production technology without the kind of capital expenditure that would traditionally be associated with it.”

STAY AGILE, BE READY

Flexibility is particularly important as manufacturers continue to navigate changing regulations, evolving specifications and growing demand for improved thermal performance.

“Whether the market ultimately settles on VIG, triple glazing, enhanced double-glazed units or another emerging technology, manufacturers need equipment that can respond,” Oz says.

“It’s almost impossible to know exactly what the market will look like five or ten years from now. But what we do know is that customer expectations will continue to rise and regulations will continue to evolve. The businesses that put themselves in the strongest position are the ones investing in adaptable production. If demand increases for triple glazing for example, they can respond. If another technology gains traction, they can respond to that as well. The objective isn’t to back a single winner, it’s to be ready for whatever opportunities emerge.”

As the industry continues to navigate changing specifications and growing performance requirements, that ability to remain agile may prove to be one of the most valuable investments a manufacturer can make.

www.flatglasssolutions.com

ARE ARCHED WINDOWS THE MARGIN OPPORTUNITY YOU’RE MISSING OUT ON?

Anyone involved in manufacturing windows today will be familiar with the challenge. Demand hasn't disappeared, but winning work is tougher than it was a few years ago. Customers are shopping around, competition remains intense, and many standard products have become increasingly commoditised.

Against that backdrop, more fabricators are looking at ways to diversify their product offering and move into areas where quality, craftsmanship and specialist expertise still carry real value.

ARCHED WINDOWS ARE A GOOD EXAMPLE

Whether they're specified for heritage renovations, self-build projects or premium residential developments, curved frames continue to attract strong demand. More importantly, they tend to command higher selling prices and healthier margins than standard window products.

THE PROBLEM HAS NEVER BEEN DEMAND. IT'S BEEN PRODUCTION

For years, profile bending has relied heavily on skilled operators, specialist knowledge and a process that many fabricators simply haven't had the resources or confidence to bring in-house. As a result, plenty have either outsourced the work or avoided the sector altogether.

KOMBIMATEC BELIEVES THIS IS NOW CHANGING

The machinery specialist has introduced a new automated PVC-U profile bending machine to the UK fenestration sector, designed to address the industry's ongoing skilled labour shortage while making curved window

production more accessible, repeatable and commercially viable for fabricators of all sizes.

The PBM60 is a hydraulically actuated three-roll profile bending machine that produces controlled, incremental curvature on both plastic and metal profiles. Combining heavy-duty construction with configurable electronic controls, it delivers precise, repeatable geometry without relying on years of operator experience.

What makes the system particularly significant is its ability to transform what has traditionally been a specialist, labour-intensive process into a single-operator function.

"The quality of the finished product surprises fabricators most," explains David Parsons, Managing Director of Kombimatec. "It's not just about the physical result, but the confidence in knowing each bend will be consistent. Operators can be up and running straight away with full training, compared to the months or years required to develop manual bending skills."

Traditional profile bending is as much an art as it is a manufacturing process. It typically requires two experienced operatives working in tandem. One must judge precisely when the profile has reached the correct temperature in the oven to become malleable, before both operators quickly transfer it to the cooling table and form it around a pre-defined curved shape.

Get it wrong and the consequences can be costly. Profiles can crease, collapse, distort or become over-bent, rendering them unusable.

THE PBM60 REMOVES MUCH OF THAT UNCERTAINTY

Electronic controls manage critical process parameters, while the machine's design allows a single operator to complete the entire operation. For fabricators currently producing curved products, this can deliver significant efficiency gains. For those who have never entered the market, it removes one of the biggest barriers to doing so.

THE TIMING IS NOTABLE

While many areas of the fenestration market remain highly competitive, the premium sector continues to demonstrate resilience. Heritage projects, architect-designed homes, commercial developments and high-end residential properties continue to create demand for specialist products that stand apart from standard installations.

For fabricators looking to differentiate themselves, curved windows offer an opportunity to access a market where customers are often focused on aesthetics, design and quality rather than simply comparing prices.

The technology therefore addresses two distinct challenges. Existing curved window manufacturers can improve productivity and consistency, while fabricators that have previously been unable to offer arched products can now confidently pursue higher-value opportunities that may have been beyond their capabilities.

"Finding the right skills within the workforce has been the real barrier to expanding into arched window manufacture, rather than capital investment," continues David Parsons. "This is a specialised market where fabricators serious about adding

arched windows to their portfolio need to commit properly."

To support that commitment, Kombimatec offers the bending machine as part of an optional integrated package alongside its EKS432 single-head welder and AFV370 electronic radius end miller, providing fabricators with a complete curved window manufacturing solution from a single supplier.

The three-roll bending methodology protects profile integrity while achieving highly accurate curves. Unlike manual processes, which depend heavily on operator judgement, the PBM60 delivers repeatable results every time, helping eliminate the inconsistencies that can lead to wasted material and costly remakes.

That precision is particularly valuable for fabricators tendering for architectural projects, where tight tolerances and flawless aesthetics are often nonnegotiable. Smaller manufacturers can now compete for work that may previously have been reserved for specialist bending companies with dedicated teams and decades of experience.

Ultimately, the machine reflects a wider shift taking place across manufacturing.

Rather than attempting to recruit increasingly scarce specialist skills, businesses are investing

in technologies that simplify processes, improve consistency and make premium production more achievable.

The reality is that most fabricators aren't short of opportunities. They're short of time, labour and capacity. The challenge is deciding which opportunities are worth pursuing.

For many, arched windows are increasingly becoming one of those opportunities.

Not because they're fashionable, but because they allow fabricators to move away from competing solely on price and towards supplying products that customers genuinely value.

As market conditions continue to evolve, diversification is becoming less of a growth strategy and more of a business necessity. Arched windows provide a route into a premium sector where margins remain attractive, and differentiation is built into the product itself.

For fabricators looking to futureproof their business, that could prove to be a very compelling proposition indeed.

Kombimatec supplies advanced manufacturing machinery to the fenestration industry, specialising in automation solutions that address skilled labour shortages whilst maintaining precision and quality standards.

MACHINERY LETTERS

40 YEARS AND STILL INSTALLING KOMBIMATEC MACHINERY

In April of 2025, Cowen managing director Trevor Kipling took delivery of a Kombimatec EV443 CNC Corner Cleaner. A year later, April 2026, he then installed a Kombimatec AFV367 End milling machine. This investment was part of a transition by Cowen Windows to manufacturing the Veka Omnia double flush, double rebated system.

There’s usually a very good reason why you would want to continue doing business with the same company for 40 years – the products work, the service is exemplary, and the relationship is strong. Which is exactly why Whitby based Cowen Windows Ltd picked up the phone to Kombimatec when they needed to upgrade their machinery to accommodate its transition to the Veka Omnia profile system.

“There’s a deep-seated understanding in the way Kombimatec does business with us – an understanding that has evolved since we first started buying PVCu fabrication machinery from them back in the 1980s,” said Trevor. “We’ve even still got a few of those original machines dotted around the place.

“As window designs have evolved, so has the ability to make those windows, and Kombimatec has helped us at every stage of Cowen’s history. Whitby and the surrounding area have a plethora of older, traditional properties, and the opportunity to upgrade to a more sympathetic style of window has given us a real business boost. Working consistently with David Parsons and his team has alleviated any of the additional stress that is involved in adapting the manufacturing resources.”

“Kombimatec’s longevity in window fabrication has followed the path of many smaller manufacturers over the last few decades – manufacturers who are truly the bedrock of what can often be a volatile industry with many comings and goings,” added Kombimatec’s managing director

David Parsons. “We understand what they need, have an innate knowledge of the best solution, and give that personal service that lends itself to a calm, professional and enjoyable working relationship. It has been a real pleasure to participate in Cowen’s growth and evolution as a manufacturer producing beautiful windows.”

Kombimatec’s AFV367 Variable Angle End Milling Machine has been engineered to deliver greater efficiency, accuracy and flexibility when machining the ends of aluminium and PVCu extruded profiles. Its hydro-pneumatic feed control ensures smooth, consistent operation, alongside a quick-change cutter facility that allows operators to switch tooling without the need for additional tools. A variable angle milling fence, adjustable from 45-90-45 degrees, combined with a six-position revolving depth stop, enables fabricators to accommodate a wide range of profile configurations with speed and precision.

The AFV367 also places a strong emphasis on operator safety and workflow optimisation. Two-stage horizontal and vertical pneumatic clamps ensure secure profile positioning during operation, while the interlocking guard system provides enhanced protection for users. Additional features including a stroke limiter switch for faster cycle times, automatic coolant lubrication, and optional in-feed roller support tables further improve day-today manufacturing efficiency. Compact in footprint yet highly capable, the machine offers an ideal solution for fabricators looking to streamline end milling processes while maintaining consistently high quality results.

YOUR LETTERS

Dear Editor,

As we’re all aware, the conflict in Iran has seriously impacted fuel costs and petroleum-based products worldwide. This in turn has affected delivery and material costs for the services and products we provide, forcing us to impose a temporary freight/ fuel surcharge.

We’re not alone in this situation, the surcharges are a direct result of notifications from our supply chain of the increased cost of freight shipping, haulage and materials, but what’s important in situations like this is not to jump on the band wagon. Surcharges should be temporary and necessary only when costs are genuinely increased. We’ve heard rumblings of subtle price increases being applied by competitors, which by the very nature of a “price increase” indicates they are long term. They are also being added to long-standing currency surcharges, and this is not fair in an already challenging market.

At DoorCo, we do everything we can to avoid applying surcharges and when in play, review constantly, notifying customers in advance of any changes – up and down – for the upcoming month. It’s naïve to think customers can’t look up materials pricing online and see the real impact of the war so asking for larger than required surcharges in difficult times will result in people voting with their feet and choosing new suppliers.

This comes back to the lessons learned from COVID about how we communicate and support our customers and not just when we’re facing challenges, but every day. Consistently acting and communicating with transparency has led to us to build a service that improves efficiency across the board, centred around people and technology. Business-wide, we’re focused on our customers, considering daily how best we can serve them in manufacturing, warehousing and distribution, and even technology and marketing. Our customer-facing teams – customer services and sales – are intent on building long-lasting relationships, learning about our customers’ businesses to understand the products and multi-faceted business support we can offer to have a truly positive impact. Of course, we’ve developed tech to support processes too. For example, our ONE Portal enables customers to help themselves to online order processing, live tracking and all their order history, as well as explore the knowledge hub and marketing assets for additional help. But, there is still someone to speak to, in-person or on the phone, whenever needed. And this includes the directors, who remain hands-on in the business and still operate an open door policy for both employees and customers.

I’m astounded to hear that fabricators are still manually placing orders for goods with no available mechanism from their suppliers to receive electronic orders. Investing in these areas of your business, in this digital age - that in reality has been developing since the widespread use of the internet came into play in the early 2000s, shows a lack of innovation, investment and customer focus.

At DoorCo we have it covered: the customer-focused investment, the innovation, the technology and the people to help you onboard. Backed up by honest and transparent communications when things get tough.

Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper.

Contact Chris: chris@glassnews.co.uk

Customers deserve to feel loved by their suppliers. Not for the feel-good factor or when times get tough like today - an effective supply chain leads to efficient delivery, happy customers and ultimately, increased profitability for everyone. It’s what makes the world go round, and why it’s always been central to DoorCo. We’re working in partnership with our customers for the long-term, upfront and transparent with good news and bad, shaping our business around their needs.

Your sincerely

Dan Sullivan, DoorCo MD

DRIVE axxent LS: the new concealed lift-slide drive. Designed to look good. Made to perform. We have completely redeveloped our lift-slide drive to reflect this philosophy. The battery-operated motor is completely concealed within the sash and moves large elements both quickly and extremely quietly. What‘s special about this is that it doesn‘t just look like a manual solution. There is hardly any di erence in the production process either. No thicker frames, no covers and no special design. All the components in the DRIVE axxent LS are easy to integrate into conventional profile systems and connect with Plug & Play. From manual to motorised in just 20 minutes. This has DRIVE! www.siegenia.com • info-uk@siegenia.com

THE G26 AWARDS ARE BACK – BIGGER, BOLDER AND MORE EXCITING THAN EVER!

The countdown begins. The spotlight is ready. And the UK glass and glazing industry is gearing up for its biggest celebration of the year. The G26 Awards return on Friday 27 November 2026, once again taking over the iconic London Hilton on Park Lane for a night dedicated to innovation, achievement, and industry-wide excellence.

The organisers are calling on businesses, teams and individuals across the sector to step forward with their most groundbreaking products, standout services and game-changing solutions. Entry is completely free, and every submission will be judged by a panel of respected industry experts.

“Every year, the G-Awards get bigger, bolder and more competitive - and 2026 is set to be our most exciting year yet. We can’t wait to celebrate the companies and individuals who are raising the bar and redefining what excellence looks like in our industry. This year’s awards are supercharged with three brand-new categories, opening the door for even more recognition across the sector” said Tony Higgin, G26 Organiser.

AWARD CATEGORIES FOR 2026

• NEW! Retrofit Excellence Award

• NEW! Digital Transformation Award

• NEW! G Awards Industry Ambassador

• Training Excellence Award

• Sales & Marketing Initiative of the Year

• Business Excellence Award

• Customer Service Award

• Component Supplier Award

• New Product of the Year

• Unsung Hero

• Rising Star

• Commercial Project of the Year

• Installer of the Year

• Fabricator of the Year

ENTRIES NOW OPEN

Entries are free of charge and can be submitted at www.g-awards.com – the entry deadline is Monday 10 August 2026.

The organisers are thrilled to welcome back an outstanding line-up of sponsors,

“This year’s awards are supercharged with three brand - new categories, opening the door for even more recognition across the sector.”

including Chigwell Window Centre, Emplas Window Systems, Epwin Window Systems, FENSA, GGF, Hegla Machinery UK and Thermoseal Group - all helping to make this year’s event one of the most exciting yet.

The gala dinner promises to be a spectacular night of celebration, networking, and recognition - a true highlight in the industry calendar for the UK glass & glazing market.

Full details on entries, table bookings, and sponsorship opportunities are available at www.g-awards.com

* NEW * RETROFIT EXCELLENCE AWARD

* NEW * DIGITAL TRANSFORMATION AWARD

* NEW * G AWARDS INDUSTRY AMBASSADOR

TRAINING EXCELLENCE AWARD

SALES & MARKETING INITIATIVE OF THE YEAR

BUSINESS EXCELLENCE AWARD

CUSTOMER SERVICE AWARD

COMPONENT SUPPLIER AWARD

NEW PRODUCT OF THE YEAR

UNSUNG HERO

RISING STAR

COMMERCIAL PROJECT OF THE YEAR

INSTALLER OF THE YEAR

FABRICATOR OF THE YEAR

ENTRY DEADLINE - 10 AUGUST

CAREERS & QUALIFICATIONS IN

GARETH THOMAS SPEARHEADS ACCESSORIES PUSH FOR REHAU

REHAU has appointed Gareth Thomas as Senior Product Manager for System Accessories, enhancing the company’s service and support for the growing accessories market.

Gareth joins REHAU’s product team after 12 years in fenestration sales, the last five of which have been spent working for REHAU across London, South East and South West England, and Wales.

As part of his new role, Gareth will use his sales experience to strengthen REHAU’s service and support for key accounts, drawing on the known wants and needs of

CAREERS

fabricators and installers to drive strategy and bring new products to market.

He said: “After 12 years in the fenestration industry, and five at REHAU, I’d like to think I have a really good grasp on what fabricators and installers are looking for. I saw this as an opportunity to influence the way we approach products using my sales background, and also build on my existing knowledge of our product offering.”

Gareth’s remit will span hardware such as hinges, steels, and Window.ID, as well as looking at

new product areas. REHAU has been building on its accessories offering as part of its full window system approach so it is an exciting time to have joined a growing area of the business.

In his time since making the switch to REHAU’s product team, Gareth has already been busy making introductions to key suppliers, as well as attending Fensterbau Frontale in Nuremberg, Germany, in March.

Outside of work, Gareth is an avid runner, completing a 100km ultramarathon for Macmillan Cancer Support in 2024.

He concluded: “I see this role as an opportunity to align the needs of the customer with our longterm strategy. I studied business at university and always saw myself in this kind of role at some point, so this is a bit of a full-circle moment for me and I’m glad that this opportunity came with REHAU as I truly love working here.

“I’d also like to take this opportunity to thank all of the fabricators that I’ve worked with over the years. This doesn’t quite mean goodbye though, as I’m glad to still be supporting their businesses in a new way!”

https://window.rehau.com/uk-en/ accessories

SENIOR ARCHITECTURAL SYSTEMS SIGNS THE ARMED FORCES COVENANT

Senior Architectural Systems, one of the UK’s leading suppliers of aluminium windows, doors and curtain wall systems, has formally signed the Armed Forces Covenant, strengthening its support for serving personnel, service leavers, veterans and their families.

The Covenant sets out a national commitment to ensure that members of the Armed Forces community are treated fairly and have access to the same opportunities as any other citizen. It also encourages organisations to recognise the contribution that service personnel and veterans make, and to help ensure they

CAREERS

are met with fairness and respect across work, community life and wider society.

By signing the Covenant, Senior has joined a growing network of employers who are committed to supporting those with military backgrounds. This includes recognising the transferable skills that veterans and reservists bring to the construction and manufacturing sectors, and ensuring that no one faces disadvantages during recruitment, training or career progression as a result of their service.

Commenting, Senior Architectural Systems’ national

specification manager Andrew Cooper said: “We are pleased to sign the Armed Forces Covenant and to formally acknowledge the contribution that serving personnel, veterans and their families make to our communities and our industry. The values associated with military service such as commitment, teamwork and resilience align closely with our own and we look forward to building on the support we offer as an employer.”

For more information, please visit www.seniorarchitectural.co.uk or search for Senior Architectural Systems on LinkedIn, Instagram and Facebook.

HURST PROMOTES JULIE ROSE TO NATIONAL BUSINESS MANAGER

Hurst has promoted Julie Rose to National Business Manager following her three-year stint as a Regional Business Manager at the company.

With extensive sector experience, including ten years spent in sales at Distinction Doors, Julie brings comprehensive industry knowledge and a strong professional network to the Hurst stable.

While continuing to manage the South East area, Julie will support the management and development of the national sales team, working closely with Sales Director, Mark Atkinson, to drive

performance and put plans into action.

“Julie is a well-known and respected industry figure, and she’s really proved her worth over the past three years she’s spent with us at Hurst,” said Mark.

“We like to promote from within, where possible, and we’ll be investing in Julie’s continued growth with ongoing support from senior leadership, so her journey will be onwards and upward from here.”

Julie’s promotion forms part of a strengthened sales team, which

includes Emma McDonald, who recently returned to Hurst to boost customer engagement in the South West.

Commenting on her promotion, Julie said: “I’ve had a fantastic three years at Hurst so far, and I’m very much looking forward to my next chapter as National Business Manager.

“I’m very passionate about the door sector, and I love what I do, so it’s great to be part of such a professional company that is truly dedicated to both its customers and its craft.

“It’s wonderful to have Emma back after a year away, and I’m excited about working with her, Mark and the rest of the Hurst team to achieve great things in the future.”

Mark added: “At Hurst, our people are our strength, so we’re delighted to have both Julie and Emma onboard. We know our customers will benefit greatly from their extensive experience, knowledge and friendly support.”

For more information, visit  www.hurstdoors.co.uk, email info@hurstdoors.co.uk, or call 01482 790790.

USEFUL NUMBERS...

Building Research Establishment (BRE)

Tel: 01923 664000

Council for Aluminium in Building (CAB)

Tel: 01453 828851

Dekura

Tel: 01952 201631

Tel:

Tel: 08450 765600

BBSA (British

Tel: 01449 780444

Door & Hardware Federation (DHF)

Tel: 01827 52337

Double Glazing & Conservatory Ombudsman Scheme (DGCOS)

Tel: 0345 053 8975

Fenestration SelfAssessment Scheme (FENSA)

Tel: 0207 645 3700

Get Britain Building (GBB)

Tel: 0870 162 0936

Glass & Glazing

Federation (GGF)

Tel: 0207 939 9101

GQA Qualifications (formerly Glass Qualifications Authority)

Tel: 0114 2720033

Health & Safety

Executive (HSE) – Glass & Related Industries

Phil Smith,

HM Principal Inspector

Tel: 01782 602300

David Appleton,

HM Inspector

Tel: 0115 9712800

Proskills – Head Office

Tel: 01235 833844

Proskills – Glass & Related Industries

Neil Robinson

Tel: 07917 015 322

Recovinyl (via Axion Consulting)

Tel: 0161 355 7618

The Glazing Ombudsman (TGO)

Tel: 020 7397 7200

UK Green Building Council

Tel: 0207 580 0623

Veka Recycling

Tel: 01322 38721

Waste & Resources Action Programme (WRAP)

Tel: 01295 819 900

Wood Window Alliance (WWA)

Tel: 0844 209 261

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