Digital (182) Glass News May 2026 by Christina Lazenby

A CAUTIOUS WELCOME FOR THE FUTURE HOMES STANDARD

The government last week published its long-awaited response to the Future Homes

Standard consultation, and we finally now know what the standard will look like when implementation starts next year. Having taken part in the consultation, we were amongst the first to have sight of the new standard and, from an aluminium perspective, it is broadly good news.

The notional U-Values for new build are staying at 1.2W/m2K, which is very achievable in aluminium for all but the very smallest windows even without triple glazing, rather than the 0.8 which many had feared. This looks like a pragmatic approach by the government, and possibly reflects a desire not to increase the cost and/or embodied carbon of a building by requiring triple glazing almost everywhere.

However, there will be a move away from how that 1.2 U-Value has to be calculated. Until now, calculations could be based on the standard calculation model (ie 1230 x 1480 standard size) but from 2027 onwards, they will have to be based on the actual size – and configuration - of each individual window, to arrive at an area weighted average.

Technically, that is a straightforward task for us here at AluK, since our estimating software already calculates the whole window U-values using the frame U-value data we input it at the time of estimating the job. And of course, the accuracy and reliability of our calculations is underpinned by the fact that, unlike many other systems

"We’re already planning a schedule so that we can get all the required AluK simulations done by 2027."

companies, all the frame Uf data we input is validated by third party Notified Bodies.

Switching to actual window size calculations is clearly intended to help address the gap between theoretical and real-life building performance and that’s certainly something we support. But the challenge for us – and for the whole industry – is the fact that, from next year, calculations will have to include the cills, couplers and add-ons as well as the frame, and that will significantly multiply the amount of Uf data required.

Currently, a system with three opening sash and four frame options requires 12 simulations to obtain the Uf data. But from next year, once we have to add in three coupler options, four cill options and two add-ons, that will require 108 simulations –just for one product!

As you would expect, we’re already planning a schedule so that we can get all the required AluK simulations done by 2027 –and of course that means working closely with our third party Notified Bodies on validating the data as well.

Despite the challenge, AluK remains a proud supporter of the sustainable, low carbon objectives which drive the Future Homes agenda. Once the new regulations are in force, new homes will emit on average 75% less carbon than those built as recently as 2013 and crucially will be less reliant on fossil fuels, cheaper to run and more energy secure.

By Paul Booth, Technical Director, AluK https://uk.aluk.com/

Paul Booth

As the growth strategies that powered the global economy over the past three decades lose relevance, a new World Economic Forum report calls for a renewed blueprint to navigate a rapidly evolving landscape. This report also says that energy costs and political instability currently prevent accelerating growth, while the expansion of IT services, advanced manufacturing, health and leisure will drive output in the future. Basically, everything we believed fuelled the global economy over the past three decades is now, largely, irrelevant. It is calling for a new blueprint that will help navigate the evolving landscape that is being shaped by AI, geostrategic competition, rising debt and inequality, and mounting environmental and demographic pressures.

Amid disruptions brought by the current conflict in the Middle East, the report points to long-term shifts in the composition and drivers of economic growth. Middle-income economies are expected to account for nearly two-thirds of global GDP growth through 2030. Regionally, Asia will continue to be the main driver of growth, accounting for more than 50% of global growth. Despite registering the fastest growth rates, low-income economies are projected to contribute just 1% of global growth over the same period.

Of course, we will all have read how the UK is expected to have the lowest growth of G7 countries and it feels as if we are truly lagging behind in so many ways and slipping towards being an ‘also ran’ in the world order. If that’s the case it makes one wonder what the future holds for our country?

Meanwhile, as an industry, we carry on regardless. We retain those things that have worked for us in the past while adopting and embracing the new technologies and strategies that are emerging. It is reassuring that the plethora of news releases that cross our desks here at Glass News, indicate that the manufacturing, fabricating and installing factions that make up our industry are certainly not standing still and are not just accepting that changes are inevitable but are making the most of the opportunities they afford.

I wait with bated breath each month for Danny Williams’ contribution in his Cold Calling column, as he really does tell it as it is. His column’s headline this month reads: Selling in the age of mistrust. He goes on to say: “On top of everything else we have to deal with running our businesses—rising costs, patchy lead flow, cautious customers—we can now add something else to the list: nobody believes anything anymore.” And I suspect he’s right. We’ve all seen claims

from politicians that are so obviously blatant lies and the real problem is that it doesn’t even surprise us or prompt us to take in a desperate breath of air! When I first started spending £millions on television advertising back in the 1980s, Advertising Standards would query every advertisement you submitted for airing on the commercial TV channels and, quite often, one would have to prove the veracity of what was being claimed. I’m not sure that is still the case and, on top of that, the claims made on social media have pretty much no policing whatsoever. There seems to be a general malaise and acceptance of a myriad of falsehoods that do the rounds! If that is correct, then what do we believe and what do we discard as misleading? More to the point, will your prospective customers accept what you say about a product as being the gospel truth if they are used to blatant untruths from those to whom we should look up to and, indeed, emulate? As ever, read Danny’s column as it is always entertaining and informative!

The GGF is leading the industry’s response to the Approved Document B consultation as it steps up its work with government to shape future fire safety guidance… the consultation focuses on revisions to guidance covering external wall systems and balconies, including a review of the current ban on combustible materials.

Of particular importance to the glazing sector is the potential introduction of exemptions to allow the use of laminated glass in balcony balustrades under defined conditions, following its effective ban in 2018. This move follows extensive research commissioned by the Building Safety Regulator. Members are encouraged to feed into this process and submit their own responses, ensuring that the full breadth of industry experience is reflected and we would strongly suggest reading the GGF’s release on this subject in this issue of Glass News.

What this next month will bring us is anyone’s guess. Will oil flow again? Will we have a new Prime Minister? Will all these wars come to an end? We could carry that list on ad infinitum! What’s clear is that we have to play the hand we’re dealt and keep doing our best…… Spring is here and the Summer beckons!

Chris

Installer Support

Countdown to the FIT Show 2027 33 What Door?

chris@glassnews.co.uk

kate@glassnews.co.uk

40% OF WOMEN FEEL UNSAFE AT THEIR OWN FRONT

DOOR.

HERE’S WHAT THAT MEANS FOR WHAT YOU FIT.

We spend a lot of time in this industry talking about standards, ratings and test results. What we talk about less is how the people on the other side of the door actually feel about the products we fit.

Earlier this year, Ultion commissioned research into how women across the UK feel about safety. The findings were striking. Over two thirds of women say they feel less safe outside after dark during winter.

More than a third have feared someone was watching them or following them to their door. And 40% say they would feel safer if they didn’t have to search for their keys when approaching their home.

That last statistic is the one that should get the attention of everyone in our industry.

Because the moment a person is stationary at their front door, fumbling for keys in the dark, is the moment they are more exposed. It is also the moment where the products we specify can make a real difference.

The research also revealed something that should give anyone who fits standard cylinders pause for thought. Only 21% of women say they feel very confident that

their front door lock would actually protect them in the event of a break-in.

The uncomfortable truth is that a significant proportion of the locks being fitted across the UK right now offer very little real resistance to a determined intruder. A standard cylinder can be snapped in seconds using tools that are freely available and require no particular skill to use. Most homeowners have no idea this is possible. Most assume that a lock is a lock.

As the people who specify and install security products, we have both the knowledge and the responsibility to change that. When a customer asks for a new lock, they are trusting us to give them something

that will actually protect their home and their family. That trust deserves better than a product that meets only the minimum standard.

Specifying a high security cylinder that is independently rated and tested to resist snapping, picking and drilling is not an upsell. It is the baseline. The conversation with the customer should not be whether to fit a secure lock, but which one best suits their door and their circumstances.

The research also highlights an opportunity. Homeowners who are made aware of the risks are receptive to better solutions. They are not reluctant buyers. They are people who want to feel safe and simply do not know what to ask for. Our job is to ask it for them.

The front door is one of the most important security points in any home. The product fitted to it should reflect that. When we specify high security locks as standard, we are not just improving a statistic. We are changing how someone feels every time they come home.

Written

by Alex

Dutton -

Sales and Marketing Director at Ultion. www.brisant-secure.com

“Specifying a high security cylinder that is independently rated and tested to resist snapping, picking and drilling is not an upsell. It is the baseline. The conversation with the customer should not be whether to fit a secure lock, but which one best suits their door and their circumstances.”

Alex Dutton

MILA SUPA™ DOOR KNOCKERS: WHERE DESIGN MEETS DURABILITY

The enhanced range of Mila Supa™ Door Knockers combines classic and modern aesthetics with outstanding durability to provide the ultimate finish for any front door.

Adding to the range, the SUPA™ door knocker is now available in an additional four distinct styles – Victorian Scroll, Doctor, Ponytail, and Modern Oval – offering distinct, high-impact styles and seven finishes: Polished Stainless, Brushed Stainless, Polished Gold, Luna Black Stainless, Luna Grey Stainless, Black Stainless, and White Stainless. The comprehensive range of SUPA™ Door Knockers is a welcome addition to the urn and slimline, providing flexibility to suit a wide range of door designs and customer preferences. Crafted from high-quality 304 stainless steel, Mila Supa™ Door Knockers deliver exceptional longevity, backed by the highest industry standards. They have been independently tested to BSEN 1670 Grade 5 corrosion-resistance and have undergone 1,000 hours of NSS (Neutral Salt Spray) testing, making them ideal for application in the harshest weather conditions.

The range is designed for easy installation, with a concealed fixing bracket that allows fitting without drilling through the door. This simplifies the installation process while preserving the clean, decorative look of the knocker’s sculpted profile and creating a flawless exterior finish. As with all Mila SUPA™ products, it is backed by Mila’s 25year Stainless guarantee.

Julie Holmes, Sales Director at Mila, comments: “The launch of our Supa™ Door Knockers responds to growing market demand for highly visual front door accessories that enhance kerb appeal without compromising on quality or ease of installation. This makes them an ideal choice for fabricators looking to meet the latest trends.”

Building on the success of Mila’s marketleading premium door hardware, the Supa™ Door Knockers join the fully suited Mila Supa™ range, which also includes door handles, letterplates, pull bars, escutcheons, escutcheon pulls, knobs, numerals, and more – helping fabricators deliver cohesive, high-quality door systems with confidence.

To find out more about the new Mila Supa™ Door Knocker, visit https://www. milasecure.com/ie/en/products/mila-doorhardware/door-accessories/door-knockers.

VBH JOINS THE GGF

Hardware specialist VBH has announced that it joined the Glass & Glazing Federation at the end of March.

Established in 1982, VBH is a leading manufacturer and supplier of high quality hardware and ancillaries for windows and doors of all materials.

As well as offering its own popular greenteQ brand, the company is also a distribution partner for some of the most widely respected names in hardware. VBH Customers have access to products from AGB, Cotswold, Roto, Securistyle and Yale, amongst many others.

Richard Gyde, managing director at VBH, had this to say on the decision to join the GGF; “The depth of knowledge that the GGF team has is exceptional, and is brought to the fore when representing our industry when in

dialogue with outside agencies, including the Government.

“The members themselves, including several of our partners and competitors, also possess vast amounts of experience and we are keen to add the insight gained over our 44 years of trading to the collective knowledge pool.

“We’re very excited to join the GGF and its members at the forefront of driving and shaping standards and legislation for the benefit of the wider industry and, ultimately, consumers.”

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STABLE DOORS THE DETAILS MATTER MORE THAN EVER

Stable doors continue to hold a distinctive place in the market. Offering something different from a standard entrance or back door: everyday flexibility, ventilation, and a style that works particularly well in kitchens, utility spaces and character-led homes.

Today, it is not enough for a stable door simply to offer the expected functional benefits. fabricators, installers and homeowners are looking more closely at the finer details, how intuitively it goes together, and how it performs as part of a finished doorset.

That is where the Winkhaus Interlocking Stable Door Solution stands apart.

Engineered with four locking points, featuring separate deadbolts and hooks for both the upper and lower sections of the stable door, the system delivers a high level of protection without compromising on appearance. Security is built into the solution in a way that supports both performance and aesthetics, helping create a stable door that feels robust, well-built and fit for modern expectations.

A key advantage of the system is its integrated design. The integrated shootbolt links the two door sections internally, removing the need for additional hardware. For fabricators and installers, that means simpler preparation, easier sourcing and faster production, while also creating a cleaner overall look with less visible hardware on the finished door.

This is now strengthened further with the introduction of the new double radius lock variant which offers simplification when routing. Our single radius continues to deliver a great solution for timber where a flush square finish is preferred.

The addition of the double radius brings a more refined and cohesive appearance to the stable door, helping deliver a cleaner visual finish that feels more considered and removes additional preparation and finishing work for the installer, delivering

all the functional advantages of a stable door, but with better product detailing and a neater end result.

Importantly, the benefits are not only visual.

One of the standout features of the system is it’s easy to adjust roller ball latch. During installation, this allows for more precise alignment, helping save time on site and making it easier to achieve a clean, accurate fit. Future adjustments are equally straightforward, giving installers added confidence during fitting and providing homeowners with reassurance that long term performance and maintenance can remain simple and hassle free.

That ease of adjustment and cleaner integration matter because they support the full supply chain. For fabricators, the solution helps streamline production. For installers, it can reduce complication on site. For the end user, it contributes to a stable door that looks better, works smoothly and remains easier to live with over time.

Durability is another important part of the story.

All Winkhaus products, including the Interlocking Stable Door Solution, are supplied with standard coating to achieve class 5 protection. Applied using a rigorous electroplating process, to deliver exceptional corrosion resistance and is tested to EN 1670 Class 5, exceeding requirements by 66%. The coating also

“The integrated interlocking mechanism reduces the amount of visual hardware, simplifying sourcing, preparation, and fabrication for our customers."

features self-regenerating properties, with silicon dioxide particles helping to seal minor scratches caused by everyday use. The result is hardware that continues to look and perform at a high level for longer, supporting both appearance and longevity. Taken together, this creates a stable door solution that answers the changing expectations of the market. It delivers the practical benefits people already value from stable doors, such as flexible ventilation, security and everyday usability, while also addressing the needs of those making, fitting and specifying the product.

With its combination of robust security, installer-friendly features, long-lasting performance and now a cleaner-looking double radius option, the Winkhaus Interlocking Stable Door Solution is designed to make the job easier while delivering a stable door customers can trust.

Andy Meakin, Sales Director at Winkhaus UK, said: “Manufactured and designed in our state-of-the-art facility in Meiningen Germany, the Interlocking Stable Door solution has all the qualities customers expect from a Winkhaus locking solution.

“The integrated interlocking mechanism reduces the amount of visual hardware, simplifying sourcing, preparation, and fabrication for our customers. This product is a testament to the innovation, functionality, and design excellence that Winkhaus represents, and is transforming the way stable doors are fabricated and experienced.”

“Now available in a new double radius version, the solution offers an even cleaner visual finish and a simpler installation process, helping fabricators and installers achieve a more refined result with less complication.”

Winkhaus Interlocking Stable Door Solution

Built for Security, Designed for Installers

Winkhaus Interlocking Stable Door Solution

Winkhaus UK’s Interlocking Stable Door Solution has become a trusted choice for fabricators and installers looking for a reliable, high-performance system.

Built for Security,

Designed for Installers

Winkhaus Interlocking Stable Door Solution

Built for Security, Designed for Installers

Inspired by the proven features and performance of the popular Cobra multi point locking system, this solution delivers enhanced security, streamlined installation, and a sleek finish designed to meet modern demands.

Winkhaus UK’s Interlocking Stable Door Solution has become a trusted choice for fabricators and installers looking for a reliable, high-performance system.

Engineered with four locking points featuring separate deadbolts and hooks for both the upper and lower sections of the stable door, the system provides a high level of protection without compromising on style.

FINELINE GOES ALL-IN WITH WINDOW WARE AND YALE SENSCHECK

A recent hardware review has seen FineLine Windows and Conservatories Ltd standardise on Yale SensCheck™ and consolidate its hardware supply through Window Ware, swapping multi-source complexity for simplicity and success.

For many fabricators, managing a fragmented supply chain is a daily headache. It was a challenge shared by Burntwood-based fabricator, FineLine, until recently when they reached a turning point in their hardware strategy.

Despite having no previous trading history with Window Ware, the company made the bold decision to move away from a multi-supplier model to a consolidated, all-in partnership for their door and window hardware.

By centralising their hardware through Window Ware, FineLine has stripped away the administrative headache of juggling various lead times and invoices, replacing it with a reliable, single-source solution.

Central to this new partnership is the adoption of the Yale SensCheck™ smart high-security door and window locks. FineLine is now leveraging the Yale Lifetime Total Trust Guarantee as a core part of its value proposition. In a crowded market, this level of brand-backed security acts as a major differentiator, giving homeowners the ultimate peace of mind and FineLine a distinct selling point.

“In

this industry, you want a supplier who makes your life simpler, not harder. Window Ware is the easiest company I’ve dealt with in years.”

“Consolidating our hardware was a big step, especially moving to a supplier we hadn’t tested before, but it’s been one of the best moves we’ve made,” comments Paul Gosling, Managing Director at FineLine. “In this industry, you want a supplier who makes your life simpler, not harder. Window Ware is the easiest company I’ve dealt with in years. It doesn’t matter who you speak to on the team, you get the same level of care and ‘love’ every time. It’s a team-wide attitude that you don’t find everywhere.”

While Window Ware’s extensive product range was a natural fit for FineLine’s requirements, the decision to partner ultimately came down to more than just a catalogue. Having supplied and supported Yale hardware for over a quarter of a century, Window Ware brought a proven track record to the table - giving FineLine the confidence that they were backed by technical knowledge as well as stock.

In an industry where relationships are everything, the strong cultural fit between the two companies proved to be the final piece of the puzzle. By focusing on practical solutions and solid supply rather than just

a sales pitch, Window Ware Area Sales Manager, Jimmy Bates, quickly established the high-trust partnership FineLine was looking for.

Jimmy Bates added: “FineLine values honesty and efficiency. They needed a partner who could provide the right technical backing for a renowned brand like Yale, without the usual supply chain friction. We’ve focused on being approachable and reliable from day one. It’s about making sure the hardware side of the business just works, so Paul and his team can focus on production and goals.”

FineLine’s experience proves that moving to a single-source supplier doesn’t have to be a gamble. By aligning with a partner that offers the right brands, the right technical backing, and a genuine “easy-todo-business-with” ethos, they’ve traded administrative headaches for a stronger market position. Now that the hardware side of the business is firing on all cylinders, the road ahead is wide open.

For more information, call 01234 242724, email sales@windowware.co.uk or visit www.windowware.co.uk.

Jimmy Bates, Window Ware Area Sales Manager (centre) with FineLine team

THE 1 MILLION DOLLAR MAN

Tommy Trinder marks a new milestone in its rollout to The States - quotes by American installers top a million dollars in March.

“Quoting a million bucks in a month is a solid first base in our American expansion - feels like proof that there is a Tommy-shaped gap in the US market,” says Tommy Founder & CEO Chris Brunsdon. “U.S window and door software suffers from familiar problems; the tech is built to serve manufacturers not installers. It’s great for running factories, but not so great if you are in a customer’s house trying to make a sale. And having

the right software to be able to present professionally in the house is a big driver for U.S customers.”

A key ingredient in Tommy Trinder’s success has been the app’s ability to quote any product, in any material from any supplier through one platform.

Phil Wardle, Tommy Trinder’s U.S Business Development Consultant, sees strong parallels between the markets: “It’s pretty common for a UK installer to have to source from multiple suppliers on one job - a composite door, some sash windows and an aluminium bifold, for example,” says Phil.

“Often this means juggling a plethora of pricing apps, spreadsheets, and pricing books just to get the quote out of the door. It drives installers nuts! From my conversations with dozens of US installers, it seems

the same is true in the USA; for U.S retailers being able to easily combine all their vinyl, fibreglass, aluminium, wood and steel windows and doors all in one app is big draw.” Making the app fit for purpose for American window installers has thrown up a number of technical challenges along the way. Tommy’s development team had to adapt the software to allow American installers to quote and sell in feet and inches, and address formats, telephone numbers, and paper sizes all had to be adapted to suit U.S. standards. The team have also discovered that American window and door language is surprisingly different; glass is tempered not toughened, Georgian squares are grilles, and back-to-back spacers are referred to as ‘simulated divided lights’.

“Making Tommy American was a long and expensive process,” Says Chris “It’s a great feeling to see that the foundational changes we made are paying off, and great to see British innovation making waves in the U.S market.”

By: Christopher Brunsdon Founder & CEOTommyTrinder.Com

Christoper Brunsdon - Tommy Trinder Founder and CEO

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GETTING STARTED WITH VSHOME IS EASY

Design and surveying software can often feel complicated, but vsHome from PST (Production Software Technology) has been developed to make the process simple and approachable from day one.

vsHome is a 3D design, visualisation, sales and surveying tool that supports installers working on projects such as conservatories, garden rooms, windows, and doors. It brings together several stages of the process in one place, allowing users to create designs, prepare quotes, and produce clear, branded reports. It also includes augmented reality features, which can be used to show customers how a finished project may look in their space.

Getting started is simple. PST offers a 14day free trial with no obligations attached, giving users plenty of time to explore the software at their own pace. Support is available during the trial to help with any questions and this continues once a licence is in place so users can access guidance as needed.

vsHome is ready to use from the start as it includes pre-built tools such as default reports and an extensive library of models and templates. That means you can begin working on projects immediately, without having to set anything up from scratch. As users become more familiar with the system, there are options to adjust reporting, pricing and other settings to suit their way of working.

vsHome is often described by users as easy to use and whilst experience with similar software can be helpful, it isn’t necessary. The system is designed so that even those with limited technical knowledge can get started with confidence and without difficulty.

Payments for vsHome are handled through a monthly rolling subscription with no long term contract required. Users can choose between a Base Licence and a Professional Licence, depending on their requirements and manage everything through a secure online portal.

If you’d like to find out more about vsHome or start your trial, email info@pstonline.co.uk.

LONG STANDING VEKA PARTNER, POTTON WINDOWS, ACHIEVES PAS 2030 ACCREDITATION

VEKA plc partner, Potton Windows, has achieved PAS 2030 accreditation, strengthening its capability to support clients delivering energy efficiency improvements across social housing.

Established in 1987, the familyrun business has long specialised in local authority and housing association work, with around 95% of projects focused on the social housing sector, under the leadership of Managing Director Peter Ray.

As retrofit programmes continue to grow in response to funding initiatives such as ECO4, Potton Windows took the decision to gain a deeper understanding of the standards shaping project delivery.

PAS 2030 provides a framework for the quality assured installation of energy efficiency measures, supporting a whole house approach to retrofit. Typically coordinated by principal contractors and retrofit specialists, these projects bring together multiple trades to improve the thermal performance of existing housing stock.

Simon Cobb, Manager at Potton Windows, explains: “Much of the work we’re involved in forms part of wider retrofit programmes, where a number of different specialists contribute to improving the overall performance of the property. Achieving PAS 2030 has helped us better understand

how these projects are structured and the requirements involved.”

The accreditation process largely involved evidencing existing technical procedures, quality management processes and installation standards already embedded within the business.

VEKA’s partnership with Potton Windows began in 1991. Through long term collaboration and support from VEKA, Potton has been able to access the performance data and supporting documentation required as part of the compliance process.

Simon added; “VEKA provided the technical information we needed, including thermal performance data and U-values, which supported the submission process. Having access to clear and reliable documentation made it much easier to compile the required evidence.”

With more than three decades of partnership between the two companies, Potton Windows continues to specify VEKA systems across a wide range of social housing projects, where performance, consistency and technical support remain key considerations.

Matthew Adaway, Sales Director (Specification & Service) at VEKA plc commented “Achieving PAS 2030 is a great milestone for Potton Windows and reflects

their continued commitment to supporting the evolving needs of the social housing sector. Our partnership spans more than 30 years, and we’re proud to support customers with the technical expertise, product performance and documentation needed to meet changing specification requirements”

While PAS 2030 accreditation is typically held at programme level within wholehouse retrofit delivery models, gaining insight into the framework allows Potton Windows to better support clients operating within evolving compliance requirements.

As housing providers continue to invest in improving the energy performance of existing homes, collaboration across the supply chain will play an increasingly important role in ensuring projects meet required standards.

Through ongoing partnership with VEKA, Potton Windows is well positioned to support customers navigating changing specification demands across the retrofit sector.

ASWS WINS CONTRACT AT GLASSHOUSE STREET

Associated Steel Window Services (ASWS) has been appointed to undertake the full refurbishment off 78 steel lightwell windows and 43 timber windows for aproject on 2129 Glasshouse Street, London, working with BAM Construction Ltd and for The Crown Estate.

Construction of the Grade II–listed building which formed part of Sir Reginald Blomfield’s major redevelopment of the Regent Street Quadrant took some 20 years with completion in 1929.

Over two decades ago, ASWS completed a light refurbishment works project across the whole building. Today, after the initial survey was completed, the specialist will undertake the heritage refurbishment of the steel-framed lightwell windows as well as the timber windows on level 5 and 6. The extensive schedule includes an offsite refurbishment scope including full paint strip (in-situ and off-site), reglazing with thermal upgrades to slim doubleglazed units with full repairs and redecoration.

ASWS offers a full range of survey, repair, replica replacement and maintenance services for all ages and types of metal and timber windows. For more information on ASWS, please visit asws.co.uk.

21-29 Glasshouse Street where ASWS will begin work on the steel and timber windows

LESS ADMIN. MORE ACTION.

METAL TECHNOLOGY: ENHANCING EDUCATION WITH PASSIVE HOUSE GLAZING SOLUTIONS

Metal Technology’s Passive House range of windows, doors, and curtain walling is making a significant impact across education and student accommodation projects throughout the UK and Ireland, delivering exceptional thermal insulation and airtightness.

The company’s Passive House solutions notably played a key role in the design and delivery of the world’s largest Passive House education project – St Columba’s RC High School and Woodmill High School in Fife, Scotland.

Building on this success, Metal Technology will soon expand its Passive House portfolio with the introduction of a highperformance casement window system, further enhancing design flexibility while maintaining the rigorous energy efficiency standards required for Passive House developments.

Supporting projects from concept through completion, Metal Technology provides proactive technical expertise to ensure each system integrates seamlessly into the building’s overall energy and design strategy. This collaborative approach has made the company a trusted partner for fabricators, contractors, developers, and architects. Its Passive House glazing solutions have recently been installed across several major educational developments, including Drumgeith Community Campus in Dundee, Faifley Campus in West Dunbartonshire, and Tain Campus.

DRUMGEITH COMMUNITY CAMPUS

The £100m Drumgeith Community Campus in Dundee opened its doors in August, welcoming pupils and the wider community to a state-of-the-art facility designed by Holmes Miller and delivered by Robertson Group in partnership with Dundee City Council.

At the heart of the development is the new Greenfield Academy – Dundee’s first secondary school built to rigorous Passivhaus standards – setting a new benchmark for energy efficiency and sustainable learning environments. The campus showcases Metal Technology’s highperformance façade solutions, with its advanced Passivhaus-

“Its Passive House glazing solutions have recently been installed across several major educational developments, including Drumgeith Community Campus in Dundee, Faifley Campus in West Dunbartonshire, and Tain Campus.”

certified glazing systems – System 17 Hi+ Passive House Curtain Walling, System 5-35D Hi+ Passive House Door and System 5-45 Hi+ Passive House Tilt and Turn Window – expertly installed by Avtek Ltd. These systems ensure exceptional thermal performance, airtightness, and comfort, supporting the project’s low-energy design aspirations. Greenfield Academy provides capacity for around 1,600 pupils, while the wider campus serves as a vibrant community hub. Facilities include a music and drama centre, café, and library – all accessible to the public – alongside extensive sports amenities such as floodlit all-weather pitches, a fitness suite, dance studio, gym, and games halls, encouraging year-round community engagement.

As Dundee’s largest ever investment in education, sport, and community provision, Drumgeith Community Campus represents a flagship project that delivers both outstanding educational opportunities and lasting social value.

FAIFLEY CAMPUS

Designed by Holmes Miller and delivered by Morrison Construction, the £34 million Faifley Campus in Clydebank, West Dunbartonshire is a landmark Passivhaus-certified development accommodating approximately 1,200 pupils. The campus brings together Edinbarnet Primary School, St Joseph’s Primary School, an Early Learning and Childcare Centre (ELCC), Faifley Community Library, and shared community spaces within a single, highly energy-efficient building.

A key contributor to the project’s success, Metal Technology’s advanced Passive House glazing systems were fabricated and installed by Avtek. These systems played a critical role in achieving the stringent thermal performance and airtightness standards required for Passivhaus certification.

The design adopts a compact building form combined with an enhanced thermal envelope and a robust airtightness strategy, supporting a fabric-first approach to energy efficiency. Metal Technology’s glazing solutions were integral in minimising heat loss while maximising natural light, contributing to both occupant comfort and reduced operational energy demand.

The completed development provides a future-proofed, sustainable learning environment that supports education, wellbeing, and community engagement – setting a benchmark for low-energy school design across West Dunbartonshire.

TAIN CAMPUS

Delivered by Kier Construction for The Highland Council, the new £72 million Tain Campus brings together Tain Royal Academy, the newly named Tain Primary School and St Duthus School onto one single site.

Designed by architecture firm Stallan Brand, the stateof-the-art, Passivhaus-certified campus creates a modern learning environment for children aged 3 to 18 and includes a range of new community facilities including after-school access to outdoor sports pitches, a 2-court gymnasium and 4-court hall, and a dedicated dance and drama studio. Metal Technology’s Passive House glazing systems were installed by fabricator Avtek and played a pivotal role in forming part of the building’s high-performance envelope.

CONTINUING MOMENTUM

Building on this momentum, Metal Technology systems are also being installed across a number of additional Passive House education projects. These include Caledonia High School in Rosyth, Dean Park Primary School in Edinburgh, Liberton High School in Edinburgh, Nairn Academy, Paisley Grammar School Community Campus, Wester Hailes High School in Edinburgh, and Weavers’ Hall in Northern Ireland – the first Passive House student accommodation project for Queen’s University Belfast.

With a proven track record across some of the UK’s most advanced education facilities, Metal Technology continues to lead the way in delivering sustainable, high-performance glazing systems that enhance learning environments for future generations.

Explore Metal Technology’s Passive House range and download the brochure: https://www.metaltechnology.com/passive-house/ Follow Metal Technology on LinkedIn for the latest updates: https://linkedin.com/company/metal-technology-ltd

Drumgeith Community Campus & Greenfield Academy, Dundee, Scotland

Weavers Hall QUB Student Accommodation, Belfast, N.Ireland

Faifley Campus, Clydebank, West Dunbartonshire, Scotland

SLIMMER structure

FASTER and SIMPLER to install

Improved THERMAL and SEAL performance

Fully Integrated LED option

10 Year Manufacturers Warranty

ISO9001 Quality Manufacture

Design efficiency means LOWER COST

PAS24 SECURITY

THE SECONDARY COMEBACK: A PRACTICAL OPPORTUNITY FOR INSTALLERS

Secondary glazing is not new. What is new is the number of situations where it has become the sensible choice.

Restricted refurbishments, tighter client budgets and a growing volume of heritage and conservation work are all creating situations where full window replacement is not viable. Meanwhile, secondary glazing has been quietly solving these problems for decades. The question is whether more installers should be making it a deliberate part of what they offer.

WHERE SECONDARY GLAZING FITS IN

The clearest use case remains listed buildings and strictly controlled conservation projects. Planning restrictions routinely prevent changes to original windows, which means replacement isn't on the table regardless of how poorly those windows perform. Secondary glazing works within those constraints by leaving the primary window untouched.

But the heritage sector is only part of the picture. Office-toresidential conversions and largescale commercial refurbishments present similar challenges. At that kind of project scale, removing and replacing primary windows across an entire building brings significant disruption, access complications and costs that many schemes can't absorb. Secondary glazing offers a route to meaningful performance improvement without any of that.

The volume of office-to-residential conversions alone – a trend that shows no sign of slowing – means this type of project is becoming a more regular part of many installers' pipelines. Add in the complications of working in occupied buildings and the case for a clean, internally fitted solution only strengthens. Even on standard residential work, the conditions are shifting.

Homeowners still want comfort improvements and better energy efficiency, but budgets are under pressure. Not every customer who enquires about their draughty Victorian bay is ready to commit to a full replacement. A practical, lower-cost alternative can keep those jobs on the board rather than losing them altogether.

SECONDARY GLAZING DELIVERS

The performance of secondary glazing is well understood, which is part of its appeal.

Thermally, it improves older windows by reducing draughts and adding an additional barrier to heat loss. In practical terms, single glazed windows with U-values around 4 to 5 W/m²K can typically be improved to 2 W/ m²K or even better, depending on specification.

Acoustically, secondary glazing often outperforms expectations. The key factor is the gap between the primary and secondary panes. Unlike sealed doubleglazed units, which are limited to relatively small cavities, secondary glazing allows for much wider separations. In the right configuration, combined reductions of around 40 to 45 decibels are achievable. In noisy environments, that is often the main driver behind its use.

Buildings on busy urban streets or close to transport links are obvious candidates. But acoustic secondary glazing is also increasingly being specified in general refurbishment and even new build projects where noise standards are becoming harder to meet.

PRACTICALITY

For installers, practicalities matter more than theory.

Secondary glazing is simple to work with. Units are madeto-measure and installed from inside the building, working with the primary window. There's no need for external access, scaffolding or structural work. Units arrive pre-assembled and installation is typically clean and straightforward, with minimal disruption to the building or its occupants.

Secondary glazing is made from aluminium, and for good reason. Slimline profiles keep the internal footprint discreet, which matters when matching the sightlines of primary windows. Strength and rigidity are achieved without bulk, and the material lends itself to a wide range of configurations, including sliding, hinged and liftout units.

There is also the obvious advantage of being able to install in any weather, often a benefit that’s greater than it sounds given our British weather. That helps maintain continuity of work, particularly through the winter months when external installations are more easily delayed.

THE COMMERCIAL CASE FOR SECONDARY

Secondary glazing remains a niche, and there's no suggestion it will replace an installer's core product range; the volumes aren't there for that.

What it does offer is a low-friction way to take on more projects. Surveying is straightforward and installation is uncomplicated, so there’s no significant retraining required. This means it’s not difficult to adopt; for most installers it can sit happily alongside existing products without changing how the business operates.

The commercial dynamics are also worth noting. Because fewer companies actively offer secondary glazing, there’s less competition. Projects are typically more specification-led than pricedriven, as customers in this space are looking for a solution to a specific problem, not the cheapest quote. That distinction is reflected in margins.

In a market where workloads can fluctuate, an additional product line that brings in work without adding significant overhead has obvious appeal.

Mike Bygrave

WORTH A CLOSER LOOK

Secondary glazing hasn’t been reinvented. The product is simple, the principles well-established and its applications are familiar. What has changed is how frequently opportunities arise. As retrofit becomes more prominent and restrictions tighten across the board, the conditions that make secondary glazing the right answer are becoming more common, without requiring a change in direction for installers. It may not be a headline product, but as part of a broader offering it is a useful addition. One that is easy to adopt, commercially viable and, in the right situations, increasingly relevant. For installers who haven't looked at it recently (or at all), now is a good time to start.

For more information visit www.incarnationwindows.co.uk.

A consumer lifestyle magazine, specifically for the window industry!

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Distribution

Improve is distributed as follows:

• Four Digital Editions per year, emailed to 16,500 homeowners each quarter

• Facebook and social media channels (12 month social media campaign) – we reach a minimum of 350,000 Facebook users per quarter

• We target homeowners/gardeners and people interested in DIY (age 27 - 65+)

Celebrity Features; Expert Articles and Advice Columns

We’ve featured TV legend Kevin McCloud, gardening gurus’ David Domoney and Huw Richards as well as a double act from George Clarke & Max McCurdo, not to mention interior designer to the stars Kelly Hoppen and master of the home makeover Georgina Burnett and Laurence Llewelyn Bowen! To mention a few!

Every Edition contains expert advice from people within the fenestration and surrounding industries, to ensure our readers are not only entertained but also kept informed of subjects such as planning permissions, building regulations and the latest trends and style.

MAKITA LAUNCHES HEAD-TO-TOE WORKWEAR RANGE

Makita has built a global reputation for tools that perform day in, day out, on demanding work sites. That same practical, performance-first approach now defines the new Makita Workwear range - tough, considered and built for real working environments.

Developed by Castle Clothing - the team behind TuffStuff Workwear - and drawing on over 50 years of industry experience, the head-to-toe collection covers everything from base layers to outerwear, trousers, shorts and safety footwear, including dedicated womenswear sizes. Every piece is designed around the realities of site life: kneeling, climbing, lifting, stretching and working through all conditions.

The difference is in the detail - durable fabrics, high-quality components and smart detailing that improve comfort, flexibility and long-term wearability. Performance features are built in where they matter most:

• CORDURA® reinforcements in highwear areas

• YKK® zips specified for durability

• Ripstop fabrics for strength without unnecessary bulk

• Durable PFC free water-repellent finishes for reliable weather protection

• Dedicated use of recycled fibres and responsibly sourced 100% BCI cotton

• Work-focused fits designed for movement and all-day comfort Engineered to the same standards tradespeople expect from Makita tools, the range delivers durability, comfort and technical performance without compromise.

Rob Ansell, Managing Director at Castle Clothing, said: “Every element of Makita’s new workwear range has been developed with trades in mind. They expect their clothing to perform properly on site, and that’s exactly what this range is designed to do. The Makita name stands for quality and reliability, and this collection reflects that - tough, practical and built for demanding environments.”

Kevin Brannigan, Marketing Manager at Makita UK, said: “When researching the UK workwear market, we spoke to several well-known workwear brands and conducted further research with our dealers before deciding on a partner who could provide a range of products and service levels that matched the standards that our customers expect from the Makita brand.

As a result of intensive market research, the decision to establish a partnership between Makita UK and Castle Clothing soon followed, and we are certain that our dealer and end user customers will appreciate the quality, durability and styling of the new Makita workwear range.”

Makita Workwear launches in May 2026 through a network of dedicated trade stockists across the UK.

Explore the full range at www.makitaukworkwear.com

Keep up to date on the launch @makitaworkwearuk

For more information, please contact: enquiries@castleclothing.co.uk

COMPOSITE STRENGTH YOU CAN RELY ON

ODL Europe is highlighting the structural strength of its ODL Capstone composite door slab, as increasing numbers of fabricators and installers look to eliminate the risk of bowing, twisting and distortion.

At the heart of ODL Europe’s composite door offer, the ODL Capstone slab has been developed to deliver consistent performance, helping customers avoid costly callbacks and protect their reputation.

Bryan Bultema, Managing Director at ODL Europe, said: “Doors are exposed to everything the British weather can throw at them. The challenge for fabricators and installers isn’t just how a door looks on day one, but how it performs months and years later. That’s where slab construction makes all the difference.”

He continues: “The ODL Capstone slab is designed to maintain its shape, even in high temperatures. It’s the combination of materials, construction and consistent manufacturing standards that gives our customers complete confidence in the product.”

Manufactured at 44mm, the slab features impact-resistant GRP skins, a thermally efficient core reinforced with LVL and an

KEEP GLASS CLEAN AND CLEAR WITH CRL’S NEXT GENERATION SURFACE PROTECTION SOLUTIONS

Sleek and stylish, glass has become the material of the moment due to its practical and visual appeal, and now it’s easier than ever to keep it looking clean and clear thanks to CRL’s ground-breaking surface protection solutions.

Unlike other glass coatings on the market, CRL 6K Surface Protection uses next-generation Nano technology to create a hydrophobic, water repellent coating that reduces grease, dirt and limescale build-up to create an easy-clean surface that requires minimal maintenance.

Perfect for use on a wide range of glass installations from shower screens, canopies and railings to balustrades and conservatories, 6K is a cost-effective, natural silica dioxide based solution that can be easily applied in two simple

stages. Pre-Clean prepares the surface and ensures it is in optimal condition before 6K Protect is applied. It is simply polished into the surface to provide immediate, long-lasting protection.

Equally easy to use by spraying and polishing, CRL’s TPC Surface Protector is a cost-effective water -and stainrepellent polymer coating designed to protect a variety of surfaces from glass, porcelain, ceramics, and plastics to polished metals, fibreglass and marble. It makes surfaces easier to maintain and reduces costly cleaning, repairs and replacements.

For further information call 01706 863600, email crl@crlaurence.co.uk, or visit www.crlaurence.co.uk

integrated ABS security panel. This carefully balanced construction delivers exceptional rigidity and stability, helping the door resist bowing, twisting and distortion over time.

The high-glass-content GRP skins provide additional strength and durability, while the reinforced core ensures reliable performance across varying temperatures and environmental conditions. The result is a composite door that performs consistently, reducing remedial work and supporting long-term customer satisfaction.

Bryan adds: “Every avoided callback protects our customers’ margins as well as their reputation. That’s why we focus so heavily on the fundamentals of slab construction. When the slab performs as it should, it gives complete confidence.”

Alongside its structural strength, the ODL Capstone slab sits within a fully supported door offer that includes in-house door preparation, in-house paint finishing and a wide choice of styles, colours and glazing options giving fabricators everything they need from one trusted supplier.

Bryan concludes: “Our customers aren’t just buying a door slab, they’re investing in reliability. With ODL Europe, they know they’re getting a product that will perform exactly as expected, whatever the conditions.”

Tel: 0151 933 0299 www.odleurope.com

KEYSTONE BECOMES A GLAZPARTNER

Glazpart is pleased to announce that Keystone Market Research has joined the Glazpartners initiative.

With almost two decades of experience in the fenestration industry, Charlotte Hawkes formed Keystone Market Research in 2023 to fill the gap in the market for accurate market intelligence upon which companies can base strong business strategies.

Keystone offers bespoke research support for companies in the industry and produces a series of off-the-shelf studies, including an annual Fenestration Market Statistics and Forecast Report which has valuable market analysis and insights, including the overall size of the UK market, how it has changed in recent years and how this breaks down into different materials and product types. The company also publishes a quarterly series of Consumer Fenestration Trends reports which look at consumer preferences for different window, door and extension roof styles and indicated spend over short to long time periods in various home improvement areas, as well as regular special features including smart home technology, marketing tools and hardware, with the next issue focusing on aluminium.

On joining the Glazpartners initiative, Charlotte commented, “Keystone joining Glazpartners was an easy decision for us.

Our mission has always been to support the fenestration industry by delivering reliable, data-driven insights that businesses can confidently use to shape their strategies. A key part of that commitment is sharing our research as widely as possible. Glazpartners provides exactly the kind of collaborative forum the industry needs - bringing companies together to discuss challenges, opportunities and future direction. Being invited to participate is something we’re genuinely proud of, as it gives us another valuable platform to share our insights. In a challenging market, access to trustworthy information is more important than ever, helping companies position themselves effectively, uncover growth opportunities and make informed decisions with confidence, and we’re pleased to be able to bring this to the Glazpartners network.”

Dean Bradley, Glazpart Sales Director added, “Glazpart has always developed strategies based on qualitative research. It is vital for any business to know market sizes, trends and to be aware of the extent external events can influence the market. Keystone not only conducts thorough research but also produces excellent insightful reports. Naturally, we are delighted to welcome Keystone into the Glazpartners initiative. I have no doubt their technical expertise will continue to help companies in our industry with accurate and meaningful market intelligence.”

If you are a company working in the UK fenestration industry, whether you want to analyse market trends, assess brand perception, receive reliable insights to improve your customer experiences and

develop your business strategies, then contact Keystone on 01788 316065 or email charlotte@keystonemr.co.uk.

The award winning Glazpartners Programme offers the following promotional benefits for all participating companies.

• Listing and logo on the bespoke Glazpartners webpage

• Logo, listing and profile in the Glazpartners annual brochure

• Branding on Glazpart’s graphics at trade fairs/exhibitions.

• Joint articles for the trade and regional media

• Use of the Glazpartners Logo

• Promotion, news and information via social media channels

• Receipt of Glazpartners News – a monthly e-newsletter delivered direct to your inbox with the latest Glazpart news

• Invitations to Glazpart private events (e.g. Talking Shop, G Awards Pre-Drinks)

If you are interested in becoming a Glazpartner, please contact Dean Bradley –Glazpart Sales Director on: dbradley@glazpart.co.uk or visit: www.glazpart.com/contact-us/

ROLL WITH THE PUNCHES - OR ROLL OVER?!

The conflict in the Middle East has set wholesale gas and oil prices spiralling, putting energy prices for consumers and for business, front and centre. We ask what should fabricators and installers be doing?

Wholesale gas prices have recently jumped by as much as 50 per cent amid fears of disruption to global supply after liquefied natural gas production was halted at facilities in Qatar following Iranian drone attacks.

The potential knock-on impact on global energy markets has raised concerns that household energy costs could rise again later this year, only three years after average dual energy bills hit £3,549 in October 2022.

For the window and door industry, rising energy prices now, creates a heady mix of challenge and opportunity.

Darren Woodcock, General Manager, Deceuninck explains: “In common with all manufacturing businesses, the window industry is energy intensive, glass particularly, but also aluminium and PVC-U.

“Rising energy costs increase manufacturing costs. This is at a time when the industry is already facing increased employment costs and overhead. It cranks up the pressure that little bit further and fabricators and the industry at large is going to feel it.

“The flip side of that is that homeowners are also facing financial pressures and may be more receptive to an energy efficiency sell.

“The challenge is that we need to be effective in doing that at a time when consumers are also looking down the barrel of rising inflation and increased costs.

VOLATILITY IN THE UK ENERGY MARKET

The UK remains heavily reliant on gas compared with many European countries, producing around 45 per cent of the gas it consumes and importing the remainder. Even relatively small disruptions in global supply therefore have the potential to influence prices.

Investment firm Stifel has warned that European wholesale gas prices could even triple if a major shipping route for example, the Strait of Hormuz, is closed for an extended period.

For households, the immediate impact of wholesale price movements is moderated by Ofgem’s energy price cap, which limits what suppliers can charge customers on standard variable tariffs.

The current cap for the period from April to June equates to an annual energy bill of £1,641 for the average dual-fuel household – a long way off October 2023’s peak.

However, wholesale price movements take time to feed through into the cap. If higher wholesale costs persist, the cap could rise to as much as £2,500 a year for the average household later in the year, according to industry estimates.

“That kind of volatility creates uncertainty for homeowners,” Darren continues:

“People remember how quickly energy costs increased in recent years. When prices begin to move again, it tends to focus minds on the long-term efficiency of their homes.”

RETAIL FINANCE ASSUMES INCREASED IMPORTANCE WHEN CONSUMER CONFIDENCE IS WEAKER

The sting in the tail, however, is that the same drivers which encourage homeowners to place more importance on energy efficiency, may also prevent them from spending.

The Chartered Institute of Procurement and Supply has warned that the cost of everyday consumer goods could also rise significantly during 2026 due to higher energy and transport costs.

Global shipping disruption is already creating delays and increasing logistics costs across international supply chains. Around 750 ships were recently reported to be backed up in the Strait of Hormuz, illustrating how quickly geopolitical events can ripple through global trade routes.

This has an inevitable knock-on on consumer confidence.

Persimmon said the biggest short-term variable is customer sentiment, and Barclays’ confidence index falling 2 percentage points to 23% after the conflict began, with around four-fifths of Britons worried the war would push up inflation.

People were especially concerned about fuel costs, energy bills and food prices, which is exactly the mix that tends to make buyers postpone moving.

“If people are paying more for energy, transport and everyday goods, it can make them think twice about larger purchases. That makes finance more important. The Middle East conflict, we hope, will be short-lived.

“If we can help people mitigated the impact of rising fuel bills now, while supporting them with a mechanism to fund it, it removes a barrier to purchase.”

WHAT WILL THE CONFLICT TO DO TO RECOVERY IN THE HOUSING MARKET?

This is important given that analysts suggest that the conflict and expected changes in

interest rates and mortgage costs, combined with lower levels of consumer confidence, are likely to slow recovery in the housing market.

Swap rates, which influence the rates lenders offer to borrowers, have already begun to edge upwards following the recent geopolitical developments. They have increased by around 0.2 percentage points since the conflict began.

The lowest two-year fixed rate currently available for remortgaging is around 3.55 per cent, while five-year deals are available from roughly 3.75 per cent, depending on loan-to-value ratios. But if swap rates continue to rise, lenders may respond by increasing mortgage rates again.

For the housing market, even small changes in mortgage costs can have an impact on buyer behaviour.

“Mortgage rates are a key driver of activity in the housing market,” Darren says. “We know that there is a direct correlation between activity in the housing market and demand for replacement products. That may push back the recovery a few months t the very least.”

AND THE POSITIVES ARE?

While those factors may temper activity in parts of the market, they also strengthen the case for investment in energy efficiency.

Periods of high energy costs have historically encouraged homeowners to look more closely at how their homes perform.

Research commissioned by Deceuninck previously found that concern about energy bills was a major driver of investment in home efficiency measures, with many homeowners saying that higher energy costs made them more likely to invest in improvements that reduce heating bills.

Windows and doors ranked among the most popular upgrades. “Energy efficient windows and doors are one of the most tangible energy efficiency improvements homeowners can make,” Darren explains. “They improve the appearance of a property but they also have a direct impact on comfort and heat retention - unlike some other improvements, their impact is immediately visible.

“If a homeowner is experiencing draughts or heat loss, windows and doors are often the first thing they notice. That makes them a very powerful starting point when discussing energy efficiency.”

SUPPORTING THE SALES CONVERSATION

For installers, turning that awareness into sales means helping homeowners understand the real-world impact of upgrading older windows and doors.

Deceuninck supports that conversation through its Energy Calculator, a digital tool which demonstrates how replacing older windows can reduce household energy consumption and heating costs.

Integrated into installer websites or used during consultations, it allows homeowners to visualise potential savings over time.

“Energy efficiency is a strong sales message, but homeowners want to see the numbers,” Darren says.

“The Deceuninck Energy Calculator allows installers to demonstrate very clearly how upgrading windows and doors can lower energy consumption and reduce heating bills.”

Depending on the starting point, those savings can be substantial. Previous modelling shows that replacing older windows with modern high-performance systems can significantly reduce household energy use and carbon emissions over time.

“Being able to demonstrate that visually is incredibly powerful,” Darren adds. “It helps homeowners understand the long-term value of investing in energy efficiency.”

A LASTING SHIFT

While energy prices may fluctuate, the broader shift in homeowner attitudes towards energy efficiency is likely to remain.

The experience of rising energy costs over recent years has left many households more conscious of how their homes perform.

Darren says: “People are far more aware of how energy efficient their homes are, and they are much more receptive to improvements that reduce heating costs.”

For installers, that creates a clear opportunity.

“The key is making sure the message is communicated clearly. When energy prices rise, homeowners naturally start thinking about how to reduce their bills.

“If installers can demonstrate how new windows and doors contribute to that, then the industry is very well positioned to be part of the solution”, Darren concludes.

For more information call 01249 816 969, email deceuninck.ltd@deceuninck.com or visit www.deceuninck.co.uk.

More than sash windows...

From dedicated installer support and smart quoting tools to the latest innovations and product features, we provide more than sash windows. We give installers the tools, support, and resources to help your business thrive.

TRADE

SENIOR OPENS THE DOOR (AND WINDOW) TO GREATER TRANSPARENCY WITH NEW EPD RELEASES

Senior Architectural Systems has expanded its suite of independently verified Environmental Product Declarations (EPDs) to give architects and contractors even greater confidence and clarity when assessing the environmental impact of some of the manufacturer’s most popular fenestration systems.

Following the publication of the EPD for its SF52 mullion drained curtain wall, Senior has now released new declarations for its PURe® Commercial Door, PURe® Casement and PURe® Tilt & Turn aluminium windows, plus the zone drained version of its SF52 curtain wall system.

Senior has been keen to challenge the traditional format of EPDs, and specifically those for aluminium fenestration systems, which has been underpinned by the company’s pledge to customers that ‘what you see is what you spec’.

The new publications continue Senior’s commitment to providing transparent, specification-ready data that reflects the true performance of the fenestration systems being designed into a project and each new EPD follows the same methodology that set the SF52 mullion drained curtain wall EPD apart. By removing insulated glass units from the calculations, the data focuses solely on the aluminium system itself. This prevents artificially low carbon figures and gives a more accurate representation of the product’s impact per square metre.

Architects and contractors working across a range of building types also benefit from the non-linear scaling approach used throughout Senior’s suite of EPDs. Instead of relying on a

single reference size, multiple system sizes for each product have been independently verified and consolidated into one document. This allows for more precise modelling at the early design stages and supports more robust comparisons between façade options.

Another key way that Senior is taking a different approach is by ensuring the new EPDs all include the environmental impact of profile extrusion and non-aluminium components such as thermal breaks, gaskets and fixings. These elements are often excluded from conventional EPDs, yet they can significantly influence the overall footprint of a façade system. Their inclusion gives architects and contractors a more complete picture of the materials they are specifying and supports more accurate whole-building assessments.

The PURe® Commercial Door, PURe® Casement window and PURe® Tilt & Turn window systems all feature Senior’s patented expanded polyurethane thermal break, delivering high thermal performance without compromising design flexibility. The new EPDs provide verified data that further supports the proven thermal performance of the PURe® system which has the potential to deliver low U-values that exceed current building regulations.

Commenting on the publication of the company’s new Environmental Product Declarations (EPDs), Senior’s UK sustainability lead Luke Osborne said: “The expansion of our EPD portfolio reflects Senior’s long-term commitment to responsible manufacturing and meaningful sustainability reporting. Our latest EPDs give the level of clarity and detail we know our customers are looking for to make informed decisions at concept stage and throughout the specification process. By including all product elements as part of our EPDs we’re able to produce much more accurate data and I’m proud that this approach makes them deliberately different to other EPDs for comparable systems.

“Our commitment to providing greater transparency is matched by our desire to help specifiers to better understand the complex information presented in the EPDs. We are always on hand to answer any questions that any of our customers may have to ensure that our EPDs truly are a helpful and reliable resource.”

All new EPDs are available to download via Senior’s NBS Source profile or directly from the company’s sustainability team.

For more information, please visit www.seniorarchitectural.co.uk or search for Senior Architectural Systems on LinkedIn, Instagram and Facebook.

COMPLICATED SUPPLY CHAINS COST MONEY

Aluminium fabricators are already faced with a bewildering array of imported systems – and now we have news of a major systems company moving production out of the UK and switching UK customers to products imported from Europe.

That makes AluK one of a vanishing number of UK-based systems companies which relies entirely on UK extrusion and has its own production, paint, stock and service all in one place. And I can reassure all our customers that we have no intention of changing that.

In the commercial sector, multi-sourcing makes perfect economic sense in terms of securing the project based on the system specified. But I would argue that it makes less and less sense in the trade sector.

I appreciate that the market is challenging and that the promise of cheaper product from lower cost overseas environments can be tempting, but the best way to stay competitive when you’re under price pressure is to simplify your supply chain –not to complicate it.

Ironically, since Brexit, we’ve seen imports of aluminium product into the UK rising steadily, with some trade fabricators now buying from two, three or even four different suppliers.

Not only does that leave them vulnerable to the kinds of supply chain shocks we’ve all witnessed in recent years – from Covid to global conflicts – it also adds layers of unnecessary and expensive complexity to their businesses.

Some would argue that it’s a buyers’ market, with fabricators under the same dual or triple sourcing pressure from their installers as they are putting on systems companies.

But, for any type or size of fabrication business, managing more than one systems company takes time and resource. Coordinating multiple suppliers with different lead times, shipping methods, customs procedures and minimum order quantities is a self-inflicted headache.

Trade and retail fabricators buying from overseas are not just at the mercy of late deliveries and slow response times, but any problems caused by quality and service issues are multiplied when the product is being manufactured hundreds or even thousands of miles away.

I can appreciate the cost pressures that UK fabricators face, but the solution to those pressures isn’t to add further cost by over complicating their businesses. I would argue that there are much more significant cost savings to be made by embracing new technology, managing their cost base, tightening controls and protecting cash flow rather than multi-sourcing, especially from overseas.

Working with one UK based systems company massively simplifies supply chain management and gives fabricators one fullyaccountable point of contact committed to building a partnership and adding value.

Of course, that systems company has to be able to support fabricators’ efficiently and have a broad enough range of products to enable their customers to win business and be competitive across multiple sectors.

At AluK, we’re in the midst of a project to simplify our product portfolio into core platforms which our customers can stock in depth not breadth. With platforms like the 58BW/BD and our C70S systems, customers can keep three of four profiles in stock to meet the vast majority of demand and then add in Heritage, door or commercial profiles when required. All the main hardware and components are the same so fabricators spend less on stock as well as saving money by dealing with just one supplier.

This is ongoing and we will be keeping customers updated as we deliver further efficiencies which they can lever to their advantage. In a tough market, we’re committed to investing in the kinds of products, support and services which help our customers make money.

By Russell Yates, Managing Director, AluK

Russell Yates

True authenticity comes from a blend of heritage styling and modern performance.

Single features may grab attention, but a true heritage sash window is designed to ensure the seamless integration of all its parts.

Everything has to work together: slim overlapping putty-line proﬁles, a 35mm midrail, heritage chalk ﬁnishes, seamless ornate sash horns, true mechanical joints, deep cills and innovative balance chamber covers, to name but a few.

Add to that a 1.2 W/m2k u-value without specialist glass, and you have a true conservation-grade sash window with outstanding modern performance.

Only Roseview’s Ultimate Rose sash window delivers all this. Because it’s more than a sum of its parts.

DEFINITIVE RESULTS FOR DRAUGHT DISPUTES

Draught complaints are a persistent challenge for installers, particularly when performance is difficult to evidence.

RISA’s latest approach introduces a method to quantify air infiltration, helping to bring clarity and confidence to dispute situations.

Draught complaints are one of the most common, and most frustrating, issues installers face after a project is completed.

What starts as a simple query can quickly escalate.

A question turns into a complaint, a complaint turns into a withheld payment, and before long, a technical issue becomes a dispute.

A room that feels colder than expected. A customer convinced something is not quite right.

The challenge is that draughts are not always easy to prove.

“In many cases, the installer has followed best practice, but there is no clear way to demonstrate that to the customer,” explains Lee Galley, Inspection Manager at RISA.

He continues: “It can feel like a no win situation for the homeowner, who is convinced that there is a problem, and the installer who has done what they genuinely believe is a good job.

“Without third-party involvement, it becomes a complete impasse – and that can delay payments or lead to unexpected costs.”

Lee argues that without, clear evidence, it can be difficult to demonstrate that the installation was completed to the right standard, or if necessary, provide the right fix.

Air leakage and draughts remain a persistent issue across the sector. Complaints around discomfort and perceived poor performance are frequently encountered and often require further investigation.

Experienced inspectors can typically identify likely causes through on site assessment. Installation defects, sealing failures, or product limitations can often be highlighted through a detailed inspection.

However, this type of assessment is still based on professional judgement. In more complex cases, particularly where responsibility is disputed, this does not always provide the level of certainty required.

All windows and doors sold in the UK are tested for air permeability under standards such as BS 6375. These results are achieved in controlled laboratory conditions, which do not always reflect how products perform once installed.

On site, a range of variables can influence performance. Installation quality, interface detailing, building movement, and environmental exposure can all affect the outcome.

This creates a difficult position for installers. Even where the installation is sound, proving that performance meets the expected standard is not always straightforward.

For more information about the RISA, please visit www.risaltd.co.uk or call 0207 939 9301 or email enquiries@risaltd.co.uk.

MACHINERY

HAFFNER

DEMONSTRATES SERVICE EXCELLENCE

WITH MACHINERY RELOCATION SUPPORT

Leading machinery

specialist Haffner Ltd has demonstrated the strength of its service offering with the successful relocation of machinery for longstanding customer Mercury Glazing, ensuring fabrication continuity with minimal disruption.

Specialist PVC-U and aluminium fabricator

Mercury Glazing required its existing Haffner machinery to be transferred into its main manufacturing facility in Gloucester as part of an operational reorganisation. With production uptime critical, the project demanded careful planning, efficient execution and rapid recommissioning. Haffner’s experienced team managed the entire process, from dismantling and transportation through to installation and commissioning. The relocation, which included four machines and the large CNC machining centre, was completed in just two days, ensuring everything was back up and running with minimal disruption.

Martin Halford, Managing Director at Mercury Glazing, said: “The Haffner team relocated our machinery and had everything up and running in just 48 hours. They were incredible, and nothing was too much trouble for them. There’s no substitute for quality products or service and you get what you pay for with Haffner.”

Matt Thomas, Managing Director at Haffner, commented: “Supporting

customers goes far beyond supplying machinery. Projects like this highlight the importance of having the right expertise in place to manage relocations and ongoing support efficiently, ensuring productivity is maintained at all times.”

Haffner has over 30 years’ experience supporting window and door fabricators, with machinery installed in thousands of operations throughout the UK. Since 1990, the company has evolved alongside the industry, embracing advances in automation to help improve efficiency and output across fabrication environments.

Its service support spans relocation, upgrades, maintenance and technical expertise, ensuring fabricators continue to get the best from their machinery throughout its lifecycle. Haffner also delivers tailored solutions across PVC-U and aluminium, helping customers maximise their output with machines designed to perform.

All fabrication services are delivered from its UK-based facility in Staffordshire, supporting fabricators across England, Scotland and Wales.

The successful relocation at Mercury Glazing highlights the value of working with an experienced machinery partner, where both machinery performance and service support play a vital role in maintaining efficient fabrication processes.

www.haffnerltd.com

Independent specialist trade fabricator Fentrade is continuing its growth strategy with a significant 6-figure investment in new Elumatec machinery.

As part of the overall expansion plans following on from the recent announcement about the relocation to larger premises, the South Wales based manufacturer has completed the purchase of an Elumatec SBZ145 Profile Machining Centre to complement the increased capacity of the new premises.

Commenting on the latest investment, Chris Reeks, Fentrade’s Managing Director, was buoyant about the purchase: “The introduction of the SBZ145 into our manufacturing process will allow us to mechanise the process more, providing better production efficiency and also further enhance our already high-quality standards”. Chris continued: “Whilst this is one of the largest machinery purchases we’ve made to date, we’re confident that this will help us to consolidate ourselves as a specialist trade manufacturer and meet our ambitious growth plans for the coming years”.

The Elumatec SBZ145 features 5 processing axes which will perform multiple cutting and routing operations on individual bar lengths or alternatively process pre-cut lengths. A large viewing window allows the operator to monitor the progress of the machining whilst the onboard mobile tool changer with it’s eighteen tool seats allows for quicker tool-change times. Linking to the latest EluCAD software allows the machine to be programmed from both the office and the machine maximising the time the operator spends at the machine.

“The SBZ145 machine purchase reinforces our commitment in the Elumatec range with its reliability and build quality” continues Chris, “and paves the way for further investment in mechanisation as we progress through 2026 into 2027”. Fentrade has established itself as a reliable manufacturer for the trade and commercial sectors offering a full range of aluminium windows, doors and GFT products from various renowned industry suppliers including Aluk, Kestrel, Jack’s and VBH. The planned relocation to larger premises underscores this investment in new machinery and will further enhance the manufacturer’s reputation as the go-to trade fabricator for high-quality products delivered on-time in-full backed up with their first-class service ethos. www.fentrade.co.uk

From left to right: Dave Cousens, Haffner | Semih Atabay, Haffner | Kevin Marriott, Production Supervisor, Mercury Glazing

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WINNER

ESQUIRE GLASS TRIALS CENTRIFUGE FOR WASTE WATER IN GLASS PRODUCTION

You would have thought that the steep, narrow and winding hill that leads down into the Derbyshire village of Padfield would cause a myriad of problems for lorries transporting glass backwards and forwards to and from the Esquire Glass premises, but operations director Andy Stephens brushes it off any concern. “Only when it is unusually icy,” he quips.

The 20,000 square foot factory produces 26,000 per month of decorative glass and mirror products for the commercial kitchen, bathroom, furniture and home improvement market, and over the last few decades has grown from a small high street shop which also served the window market, into the worldwide player it is today.

Any growth in manufacturing – including the integration of acquisitions along the way (Esquire Glass bought out Witham Glass back in 2022) requires specialist support to make sure that investment in equipment is fit for purpose, future proof and in line with the values and expectations of the business. For Andy Stephens, that means a company who understands his business, understands the environment in which they operate, and can think outside the box.

“All of which have been demonstrated by Oz at Flat Glass Solutions, over the years that we have worked with him,” said Andy. “We first worked with Oz (David Cahill, managing director of FGS) in his previous role working with Lambert GT. So when we bumped into him at a trade show shortly after he established FGS, he soon became an integral part of our growth planning.”

Over the years, FGS has supplied and installed a number of Hakon storage racks, three Neptune vertical washers, two single sheet lifters, and a pack lifter. Most recently Esquire has installed a Dieffe centrifuge

– a system that not only helps to ensure a greater level of efficiency, but greater consistency of quality as well.

“We’re trialling the centrifuge at the moment, with a view to expanding it into a larger system next year,” continued Andy Stephens.

“This trial is a perfect example of how

working with FGS is more of a partnership, than a simple supplier-customer relationship. We want to make sure that the system is right for us, to give us projections in terms of potential cost savings against investment levels, and Oz has been fantastic in setting the system up to help us generate this kind of information.”

“This trial is a perfect example of how working with FGS is more of a partnership, than a simple supplier-customer relationship. We want to make sure that the system is right for us, to give us projections in terms of potential cost savings against investment levels, and Oz has been fantastic in setting the system up to help us generate this kind of information.”

“It is crucial to run a trial of the Dieffe centrifuge, to make sure that the final installation is compatible with the local water supply and the manufacturing environment,” said David Cahill. “In essence, the machine removes small particles of glass and contaminants that are produced during the glass processing. It is designed for the recycling and treatment of water from cutting, grinding and edging machinery.”

For glass companies, this means increased productivity due to a reduction in downtime for cleaning, as well as eliminating the need to dispose of contaminated waste water.

“There is no requirement to add any additional flocculants or chemicals, so all in all it allows companies to create more sustainable and environmentally friendly processes within their existing lines,” added David. “Once we have completed the trial and run the numbers, we will be able to work with Esquire Glass to install a Dieffe model that will work optimally with the company’s weekly production runs, while taking into account future growth projections.”

Growth for Esquire has been founded on supplying quality products, and with a strong and reputable name in the kitchen and bathroom sector, that growth is going to see many more trucks navigate the hill that leads down to its Padfield site. One thing is for certain, the company never takes any investment lightly, and working with Oz and FGS will ensure it not only meets its own stringent operational targets but also works towards great sustainability”.

“Once we have completed the trial and run the numbers, we will be able to work with Esquire Glass to install a Dieffe model that will work optimally with the company’s weekly production runs, while taking into account future growth projections.”

Andy Stephens, operations director, Equire Glass

HÖRMANN TRUEDOR ROADSHOWS - PUTTING INSTALLERS FIRST

Hörmann Truedor is inviting entrance door installers to discover a new business growth opportunity featuring their range of composite doors, backed by significant consumer marketing investment and a comprehensive package of dealer support. At a series of dedicated roadshows to be held across the UK, Hörmann Truedor will outline how its latest initiative is designed not only to expand installers’ product portfolios, but to actively generate homeowner enquiries and pass qualified leads directly to approved dealers.

Installers are invited to join the Hörmann Truedor team for an informal early morning get-together over coffee and bacon sandwiches, where the focus will be firmly on new business opportunities. The events will introduce the opportunity to add the Hörmann Truedor range of composite doors to existing product ranges. Manufactured in the UK and backed by Hörmann’s engineering expertise, brand reputation and nationwide infrastructure, Hörmann Truedor provides a high-quality composite door solution with strong consumer appeal and credible brand support.

At the heart of the initiative is Hörmann’s investment in a targeted consumer campaign designed to drive traffic to its website and generate genuine homeowner

enquiries. These enquiries will then be passed directly to approved dealers via an online Installer Finder, delivering a clear commercial advantage for those looking to grow sales. The company has also put in place a range of practical sales tools and support to help installers convert enquiries into confirmed orders, including an advanced online Door Designer, Installer Finder visibility, product training and ongoing marketing and technical assistance – ensuring installers are fully equipped to maximise every lead generated.

Alongside the longer-term growth opportunity, installers attending will be able to take advantage of a package of launch incentives. These include a £1,500

door voucher package, a sign-up bonus of 750 points for the Hörmann Rewards programme and free use of the Door Designer for the first year. Dealers will also benefit from access to the new locking cylinder and hardware options to further enhance their entrance door offering.

The roadshows will take place between 8.00 and 10.00 am at the following venues:

• Tuesday 19th May, Leicester – The Mattioli Woods Welford Road Stadium, home of Leicester Tigers

• Tuesday 2nd June, Edinburgh - The Norton House Hotel, Ingliston

• Thursday 4th June, Leigh – Leigh Sports Village, home of Man United Women and Under 21’s

• Tuesday 9th June, Twickenham – The Twickenham Stoop, home to Harlequins RFC

• Thursday 11th June, Bristol - Ashton Gate Stadium, home of Bristol City FC and Bristol Bears

The events are aimed at providing installers with a quick and easy insight into how partnering with Hörmann can help drive demand, win new customers and increase profitability in the composite door sector. To visit the roadshow in your area simply visit hormannevents.co.uk or scan the QR code to book your place.

COUNTDOWN TO THE FIT SHOW 2027

FIT SHOW REPORTS STRONG SALES MOMENTUM & GROWING INTERNATIONAL INTEREST

Organisers of FIT Show, the UK’s only dedicated fabricator and installer trade show, have reported strong sales momentum and growing international interest for its 2027 event (Birmingham NEC, May 18 - 20) following Fensterbau visit.

The update follows hot-on-the-heels of Fensterbau Frontale, with the UK team’s visit generating a significant number of new leads and contacts, including a strong pipeline of overseas companies keen to enter the UK market. The team returned with a substantial list of prospects, underlining the growing international

reputation of FIT Show as the key meeting place for the fenestration and wider construction industries in the UK.

FIT Show is continuing to build strong momentum ahead of the next edition, with sales progressing well and growing interest from both UK and overseas brands. Since January, FIT Show has also welcomed a strong line-up of new exhibitors across the sector, reflecting the breadth and diversity of interest in the event. New sign-ups include Werkman Tech, Winmac UK, Glazepoint, Victorian Sliders, Clever Bean Accounting, Business Pilot, EVA CRM, Universal Trade Frames, Curved Frame Specialists, Tuncay Cam San Tic/Sunset, Quality Glass Fitting, Wolf Group UK Trading, Sun Bell SRL, Planet Roofing (Roof in a Box), and Extrudaseal. Together, these brands represent a dynamic mix of product innovation, specialist services, and business solutions for UK installers and fabricators.

FIT Show event director, Nickie West comments: “The response so far has been extremely encouraging, with a healthy mix of returning exhibitors and new brands already committing to the show, alongside continued conversations with a number of international businesses looking to make their first appearance in the UK.

“The level of interest we’ve seen has been fantastic. We’re in a really positive place from a sales perspective, and Fensterbau

proved to be a brilliant opportunity to connect with a huge number of brands, many of whom are actively exploring the UK market and seeing FIT Show as the right place to launch.”

A growing number of overseas brands have already confirmed their commitment to exhibit from countries including Turkey, France, Spain, China, India, Italy and Germany, underlining the international appeal of FIT Show and the strength of its reputation as a route into the UK market. FIT Show 2027 visitors will be able to see brands such as Bel’M, Cortizo, Exlabesa, Metador, Polish Interiors, Prodim, Quattrolifts, S&S Plastic, MB Veranda, Strugal and Indupanel who will be showcasing a range of solutions, from windows and doors through to verandas, outdoor living solutions, shading and much more.

The momentum from overseas exhibitors reflects the show’s expanding reach and

FIT SHOW STRENGTHENS INTERNATIONAL SALES WITH NEW GERMAN REPRESENTATIVE

Organisers of FIT Show, the UK’s only dedicated fabricator and installer trade show, have announced the appointment of a dedicated international sales representative who will help drive overseas exhibitor participation for its May 18 - 20, 2027 event (NEC, Birmingham.) FIT Show is pleased to welcome BALLAND Messe-Vertrieb GmbH, Germany’s representative for worldleading international trade fairs since 1985, as its new German sales representative. This appointment strengthens the show’s international sales support as it continues to build relationships with overseas brands looking to enter the UK market. Hendrik Taise, a senior project manager with Balland will be the project manager of FIT Show 2027. Balland will play a key role in developing connections with German companies,

helping to grow awareness of FIT Show and support further international exhibitor participation.

“Having someone on the ground in Germany is a real asset for us,” said Nickie.

“It gives us even greater reach into the market and helps us stay connected with businesses that are considering FIT Show as their route into the UK.”

Hendrik Taise,senior project manager with BALLAND Messe-Vertrieb GmbH, added: “We are delighted to be working with FIT Show and to help introduce more European brands to the opportunities the UK market offers. FIT Show has a fantastic reputation, and we are excited to support its continued growth internationally.”

With overseas interest continuing to grow, the appointment underlines FIT Show’s commitment to supporting international

exhibitors and strengthening its position as the UK’s leading fenestration event. FIT Show also works with trusted agents in Turkey and China, further extending its international reach and ensuring the show remains accessible to brands across key global markets.

Brands from countries including Turkey, France, Spain, China, India, Italy and Germany have already joined the lineup for FIT Show 2027, underlining the international appeal and strength of its reputation as a route into the UK market. FIT Show 2027 visitors will be able to see a range of international solutions, from windows and doors through to verandas, outdoor living solutions, shading and much more from brands inclduing Bel’M, Cortizo, Exlabesa, Metador, Polish Interiors, Prodim, Quattrolifts, S&S Plastic, MB Veranda, Strugal and Indupanel.

its value as a platform for brands looking to connect with UK buyers and decisionmakers. This expansion will be further supported by the addition of a new dedicated sales representative for Germany, Hendrik Taise, who will play a key role in strengthening relationships with European brands and securing international exhibitor participation. Hendrik joins FIT Show agents from China, Italy and Turkey.

Nickie adds: “Having someone on the ground in Germany is a real asset for us. It gives us even greater reach into the market and helps us stay connected with businesses that are considering FIT Show as their route into the UK.”

With sales continuing to build and international interest gaining pace, FIT Show is shaping up to be a highly commercial and globally relevant edition, reflecting the strength and ambition of the industry it serves.

FIT Show is seeking representation in Spain, Italy and Poland. Contact nickie@fitshow.co.uk for further information.

Hendrik & Nickie

COUNTDOWN TO THE FIT SHOW 2027

FIT SHOW 2027 - ONE YEAR TO GO!

We put FIT Show event director Nickie West in the hot seat as the one-year countdown to FIT Show 2027 begins. Nickie discusses show momentum, industry regulations, installer insight, international growth and why face-to-face matters now more than ever.

FIT Show is now a year out from the 2027 edition. How would you describe the show’s momentum right now?

We’re in a really strong place. There’s a huge amount of positivity around the show, with exhibitor interest building, new conversations happening all the time and a real sense that the industry sees FIT Show as the place to come together, do business and keep moving forward.

The world, and indeed industry is facing a lot of change, particularly around regulations. How will FIT Show help the market navigate that?

That’s absolutely one of the most important things we can do. There are some big regulatory updates coming through, and FIT Show is the perfect platform to bring those conversations in person and into one place. It’s timely, practical and relevant, and we want the show to help visitors and exhibitors understand what those changes mean in real terms, and how they can be transformed into opportunities.

Exhibiting at FIT Show sends a clear signal to customers and the wider market that your business is stable, strong and ready to do business. In periods of global and economic uncertainty, that message is more valuable than ever.

You’ve also spoken about getting under the skin of the installer. Why is that so important?

Because installers are such a vital part of the supply chain,we need a clear understanding of their business needs, and challenges in order to translate that into solutions on the show floor. FIT Show also needs to speak to housebuilders, developers, specifiers and architects, as well as the wider trade. If we really understand the different needs across the entire audience mix, then we can make the show much more valuable for everyone involved.

How is FIT Show using research to do that?

We’re investing in targeted research to make sure we understand what each part of the audience needs, how they work and what brands need to do to connect with them successfully. It’s about making the show smarter, more relevant and more useful, so every part of the event reflects the real needs of the market and speaks to the people who influence specification and buying decisions.

Why is it so important for brands to keep investing in marketing right now?

Because in a challenging political and economic backdrop, visibility matters more than ever. Brands need to stay connected with customers and with the wider market, and they need to show resilience and stability. There is nothing like face-to-face interaction for building trust, and exhibiting at FIT Show is a powerful way to do that.

What

makes FIT Show the right platform for that?

Nothing beats face-to-face. It gives brands the chance to have real conversations, build relationships and demonstrate exactly what they offer. FIT Show is the best platform to do that because it brings the right people together in one place, whether that’s installers, housebuilders, developers, specifiers, architects or other key decision-makers.

What can visitors expect from the show experience in 2027?

We’re continuing to develop features that make the show as relevant and commercially useful as possible. The rebranded Market Place, now The Trade Counter, is a great example of that, and we’re making sure every link in the supply chain is represented. The aim is to create a show that feels complete, connected and valuable for everyone who attends.

Visitors can expect to see the full spectrum of products that make up the fenestration and wider building envelope market, from windows, doors and hardware through to software, technology and machinery. We’re also seeing real growth in areas like outdoor living, which continues to expand, and shading, which is increasingly relevant in the UK because of climate change and the rising need for smarter, more adaptable solutions. Timber is another area that’s growing in both interest and prominence at FIT Show 2027, reflecting the shift in the market toward more sustainable, high-performance solutions and the opportunity it creates for installers and manufacturers alike.

For installers in particular, FIT Show is a place to explore opportunities to broaden their portfolios and stay competitive in a

changing market. Alongside the product showcase, we’ll also have content designed to help visitors drive more profit and run better businesses, because we know the current landscape remains challenging and business owners and leaders need practical ideas, solutions and products they can take away and use, see, develop and see results from in the short and long-term.

How important is the international side of the show?

It’s massive. There are so many untapped brands out there that offer the full spectrum of products and are really excited by the prospect of the UK market. That creates a brilliant opportunity for FIT Show to deliver a truly international showcase and give visitors access to a wider, more diverse range of products and suppliers.

How do you help exhibitors stand out in such a busy marketplace?

By really getting under the skin of what makes them different, and what a successful FIT Show looks like to them. We really take exhibitors on the journey with us, from the moment they sign up to post-show - we’re committed to delivering ROI. We’re also focused on investing in features and in the way we present exhibitors so we can help them connect with the right people at the show. It’s not just about being present, it’s about making sure their story lands with the audience that matters, at every point in the campaign.

FIT Show 2025 was a recordbreaking event. What does success look like for 2027?

We want FIT Show 2027 to deliver above and beyond 2025. That means growing the right kind of momentum, continuing to evolve the show in step with the industry and making sure we create an event that really reflects the scale, ambition and resilience of the sector.

FIT Show, the UK’s only dedicated fabricator and installer trade show, returns to the NEC Birmingham from 18 - 20 May, 2027.

COUNTDOWN TO THE FIT SHOW 2027

HÖRMANN UK TO GO BIGGER AND BETTER AT FIT SHOW 2027

Hörmann UK has announced it will be returning to the FIT Show with its largest and most ambitious presence to date, underlining its longterm commitment to the UK domestic door sector.

2027 will see Hörmann UK with double the floor space compared to previous years, located prominently at the entrance of Hall 9, across two adjoining stands, L20 and M30. This expanded footprint will give visitors the opportunity to discover, experience and engage with Hörmann’s extensive range of garage and entrance door solutions.

Stand L20 will be dedicated exclusively to Hörmann’s front door portfolio, creating a clear and focused environment in which visitors can explore the full breadth of the company’s entrance door offering. The stand will showcase the Hörmann Truedor composite range alongside their steel and aluminium entrance doors, allowing visitors to examine design flexibility, construction quality and advanced security features in depth.

The adjoining stand will feature Hörmann’s market-leading range of garage doors. The display will represent some of the most popular door types currently specified in the UK market, including sectional and roller doors - demonstrating product functionality, performance and end-user benefits in a practical and accessible way. Bringing both stands together will be an overarching show theme titled “The Hörmann Home”, designed to illustrate

ENTRANCE SYSTEMS ALLIANCE LAUNCHES LEVEL 3 NVQ DIPLOMA IN OCCUPATIONAL WORK SUPERVISION (CONSTRUCTION)

how Hörmann’s entrance and garage door solutions integrate seamlessly into everyday living environments. In addition, Hörmann is exploring plans for the Wednesday evening networking event, alongside a programme of visitor engagement activities, with further details to be revealed closer to the show.

Wolfgang Gorner, MD at Hörmann UK said, “While preparations are at an early stage, our plans for FIT Show 2027 signal a bold and confident approach. The 2027 show will see us with increased space, clear product focus and enhanced engagement activities all designed to deliver maximum value for visitors and reinforce Hörmann’s strong position within the sector”.

Nickie West, FIT Show Event Director added “Hörmann has been a cornerstone of FIT Show for many years, and their decision to come back in 2027 with a bigger, bolder presence is a huge vote of confidence in both the event and the UK domestic door market. Doubling their footprint at the entrance to Hall 9, with a clear focus on ‘The Hörmann Home’, will set the tone for visitors from the moment they arrive and underlines exactly what FIT Show is about –showcasing bestinclass innovation, creating meaningful engagement on the stand, and helping brands and their customers do better business together.

“By joining the line-up ahead of the year-out mark, Hörmann will be able to maximise collaborative campaign planning that extends far beyond three impactful days at the NEC. It’s about sustained, year-round exposure through segmented email marketing, social amplification, and strategic PR - building serious momentum long before doors open, and showing exactly why early commitment delivers such powerful, measurable ROI for best-in-class brands.”

Entrance Systems Alliance (ESA) formed by two wellknown and established trade organisations, the Automatic Doors Suppliers Association (ADSA) and the Door & Hardware Federation (DHF), has announced the launch of a new Level 3 NVQ Diploma in Occupational Work Supervision (Construction). It is designed to support the development of skilled supervisors across the construction sector.

The qualification is a workplace-based programme that enables learners to demonstrate their competence in a real construction environment. Built around National Occupational Standards, it assesses practical ability through evidence gathered on site, rather than through classroombased examinations.

Learners complete a structured portfolio of evidence, supported and assessed by a qualified assessor, with the qualification graded on a pass or fail basis. Candidates must be employed in a relevant role, ensuring that assessment reflects genuine workplace responsibilities. The course is aimed at individuals currently working in construction who are supervising teams or preparing to move into supervisory positions. It is also suitable for those with existing industry experience, or those who have already achieved a Level 2 qualification or equivalent occupational competence.

To achieve the diploma, learners must successfully complete the six mandatory units and two optional units from a selection of four, covering the core responsibilities expected of a

“This qualification provides a practical, accessible route for individuals to demonstrate their ability in a real working environment, while giving employers confidence in the skills and standards of their teams."

construction supervisor. These include monitoring progress against work schedules, maintaining health, safety and environmental standards, co-ordinating work operations, confirming work activities and resources, and developing effective working relationships on site.

Optional units enable learners to tailor the qualification to their role, with areas such as team performance, quality standards, dimensional control, and the use of plant and equipment.

The qualification has been developed to reflect the realities of modern construction sites, ensuring that learners gain relevant, practical skills that can be applied immediately in their roles. It also provides a clear pathway for progression into more senior supervisory or management positions.

“Our Work with the CITB super sector groups has highlighted the need for a route to professional competence; this level 3 qualification offers an opportunity for supervisors in the door, gate and shutter systems industry to demonstrate their competence and gives them a clearly defined pathway towards future management positions”, says Ken Price, Managing Director at ADSA. “We are delighted to be working with NOCN to be offering this qualification".

From an employer perspective, the qualification offers a structured way to support workforce development and confirm the capability of supervisory staff. By aligning with recognised standards, it provides assurance that individuals are operating at the expected level within their role.

“Developing competent, confident supervisors is critical to the future of our industry,” explains DHF’s Deputy CEO, Patricia Sowsbery-Stevens. “This qualification provides a practical, accessible route for individuals to demonstrate their ability in a real working environment, while giving employers confidence in the skills and standards of their teams. It reflects the realities of the construction sector and supports progression at a time when strong leadership on site has never been more important. Through this launch, ESA continues its commitment to raising standards across the industry by supporting skills development, improving competence, and strengthening the pipeline of future construction leaders.”

CO MANUFACTURING SETS A NEW LEAD GENERATION RECORD WITH NATIONAL FORTE CAMPAIGN

CO Manufacturing has reported a 34% year-on-year increase in leads generated for its Forte composite door range. This high reflects the ongoing success of the Wakefield-based fabricator’s approach to sales and marketing in support of its wider Retail Network.

The uplift in leads represents consistent month-on-month growth since its launch one year ago, and forms part of the company’s wider digital marketing strategy.

At a time when customer acquisition costs across the home improvement sector are rising, this increase demonstrates the effectiveness of CO Manufacturing’s

structured and free-to-access approach to product marketing.

The Forté campaign, delivered primarily through paid social activity, is fully funded by CO Manufacturing and provided exclusively to Premium Retailers within the CO Retail Network. Enquiries are geographically targeted and routed directly to the relevant retail partner, ensuring highintent, appointment-ready opportunities are delivered into defined trading areas.

Importantly, these campaigns are not made available outside the Network, reinforcing the value of the closed retail structure.

The rise in enquiries aligns with a 61% increase in Forté composite door sales to Network retailers over the same twelvemonth period, indicating that increased

demand is translating into tangible commercial results.

CO Manufacturing attributes the performance to a systemised growth model built around four pillars: continued development of the Forté product range, sustained investment in national brand visibility, precision-targeted digital marketing and the rollout of its Ultimate Sales Pitch training programme. The training equips retail sales teams with structured, consultative selling techniques designed to maximise conversion from the growing volume of enquiries.

Greg Kane, CEO of CO Manufacturing, said: “A 34% year-on-year uplift in lead generation reflects consistent investment rather than short-term activity. Our focus

“Our focus is on delivering sustainable demand for our retail partners through a combination of product strength, intelligent targeting and structured sales support.”

is on delivering sustainable demand for our retail partners through a combination of product strength, intelligent targeting and structured sales support.

“These are high-intent enquiries delivered directly to Premium Retailers at no cost to them. When that demand is supported by strong in-home sales processes and a wellpositioned product, it creates predictable and scalable growth.”

Retailers are already reporting the operational impact of the campaign.

Richard Manser, Owner of 5 Star Windows & Conservatories, said: “The difference is the consistency. We’re seeing a steady flow of targeted enquiries coming into the business, which has led to a clear increase in booked appointments and confirmed sales.

“Having that level of centrally generated demand removes a significant amount of pressure from our own marketing activity and allows us to focus on converting opportunities and delivering for customers.”

EIGHT SIGNS YOU CAN TRUST YOUR DOOR SUPPLIER

Finding suppliers who genuinely deliver on their promises is becoming both harder and more critical than ever, says Apeer’s Asa McGillian.

For installers looking for a supplier, the decision isn’t just about price or availability. It’s about reliability: choosing partners whose products perform as expected, whose claims are accurate and whose support holds up when it’s needed.

So how can installers separate dependable suppliers from the rest? Apeer Doors’ MD Asa McGillian reveals what to check for:

1. THEY BACK UP CLAIMS WITH EVIDENCE

Performance figures – particularly around thermal efficiency – are under increasing scrutiny. And rightly so.

Credible suppliers are open about how their results are achieved, and can provide verifiable data linked to recognised standards.

Installers should be confident asking to see that evidence. If it isn’t available, it raises serious questions – not just about the product, but about the potential risk to your business.

2. THEIR TESTING IS THOROUGH AND TRANSPARENT

One of the biggest concerns across our industry is the way test data such as U-values are being falsely applied too broadly across a range.

A trustworthy manufacturer takes a more rigorous approach, ensuring different configurations are assessed properly rather than relying on a single favourable result. If data can’t be traced back to proper, product-specific testing, it should be treated with caution. Otherwise those numbers don’t mean very much, other than being a big red flag.

3. THEY PRIORITISE RELIABILITY IN USE, NOT JUST ON PAPER

So you’ve checked the paperwork, and the specification sheet looks impressive. But of course it’s the day-to-day performance that really matters.

Doors need to arrive as expected, install without complication and continue performing over time. Anything less can quickly become costly.

At Apeer we know the real test is what happens when the product is fitted and in use. That’s where reputations are made or lost.

4. THEY MAINTAIN CONTROL OVER PRODUCTION

Consistency rarely happens by accident. It is usually the result of tight control over materials, processes and assembly.

Suppliers who manufacture extensively in-house are better positioned to maintain standards, reduce variability and respond quickly if issues arise.

Aside from hardware, sheet glass and profiling, almost everything is made in-house at Apeer. For installers, that level of control translates into a smoother experience on site.

5. THEY COMMIT TO CONTINUOUS IMPROVEMENT

Many manufacturers talk about improvement, but the strongest operators embed it into everyday processes.

Lean manufacturing, when applied properly, is less about major overhauls and more about ongoing refinement – small adjustments that improve efficiency and quality.

It’s about building a culture at Apeer where everyone contributes to doing things better. Those incremental gains add up to a real difference over time.

6. THEY SUPPORT A VALUE-LED SALES APPROACH

With homeowners watching their spending more closely, price often becomes a focal point. But competing purely on cost is unsustainable.

Suppliers who help installers enhance the overall offer – through upgrades,

Asa McGillian

customisation and added features – make it easier to win work without discounting.

Our recent promotions at Apeer have included complimentary wreath magnets, premium colour upgrades, and security and efficiency enhancements worth up to £1,250. When customers can see a clear difference in what they’re getting, the conversation changes. It’s no longer just about comparing cost, it’s about adding value.

7. THEY OFFER MEANINGFUL SUPPORT BEYOND SUPPLY

From marketing and lead generation to technical assistance, strong suppliers play an active role in helping installers win and deliver work.

Through our installer programmes, Apeer provides partners with access to qualified leads, protected territories and a range of marketing assets – from showroom materials to digital tools like our online door configurator.

8. THEY DEMONSTRATE LONGTERM COMMITMENT

Finally, track record matters.

Suppliers who have consistently invested in manufacturing, product development and customer support over many years tend to offer greater stability – and are less likely to compromise standards for short-term gain.

Anyone can make bold claims. What counts is maintaining standards year after year and continuing to invest in doing things properly. Which we’ve been doing at Apeer for over 30 years now.

As greater scrutiny – particularly around compliance and performance – reshapes expectations across the industry, this creates both risk and opportunity for installers. Those who align themselves with suppliers that can demonstrate credibility are in a stronger position to protect their reputation, deliver confidence to homeowners and ultimately build lasting trust.

www.apeer.co.uk

Solid Core Composite Doors

Hurst Doors has delivered market leading door solutions for 30 years and is a supplier of choice for installers nationwide. As a leading UK manufacturer of solid core and GRP composite doors, PVC-U panels, and certified fire doors, we provide quality you can rely on, from one trusted partner.

For pricing and product information call us on 01482 790790 or register for a trade account at hurstlive.co.uk

VENTILATION SOLUTIONS FOR DOORS

When it comes to ventilation, replacing doors (just like windows) can be critical for compliance with building regulations to achieve the ventilation requirements set out in Approved Document F (means of ventilation).

To improve the air quality, thermal comfort and wellbeing of homeowners, most doors should include trickle vents (on the doors or frames) in particular where the door opens into a habitable space and especially when the door is the only opening in a room which has no windows. Other situations where it trickle vents are advised for doors is when there are few windows in the room (habitable space) or where there are small windows in a habitable room.

No matter which situation, installing trickle vents on doors and windows is the most practical, viable and economical ventilation solution.

Over the last decade, Glazpart’s Link Vent has become the trickle vent of choice for window and door companies.

To ensure compliance with Building Regulations, the Link Vent range sizes include 5000, 4000 and 2500 EQA and can be fitted to UPVC, aluminium and timber doors/frames.

The clever design of the Link Vent makes it simple to install and user friendly for both opening and closing - the innovative closing action allows the closure plate to be positioned so that it reduces draughts by directing air away from occupants.

Smart design, easy fitting, and functionality are fundamental features but it is the huge choice of colours and decorative finishes that sets Glazpart apart from the competition. The Link Vent is perfect for doors as the colours and woodgrains can be perfectly matched to blend in perfectly with the door’s overall design and look.

The colours/finishes are extremely stable and resistant to UV, meaning the vents hold their colour in extreme weather conditions and constant exposure to the elements of weather, without noticeable fading.

Glazpart’s Link Vent premium finish ranges are also available in handy packs of either 10 canopies or internal vents, enabling companies only buy the stock they need and add more value, both in terms of revenue and kerb appeal for homeowners.

In 2025, Glazpart launched the innovative Bi-Fold Vent.

Manufactured specifically for aluminium bifold doors this shallow height (slim) vent is

designed to work within the low hinge stack heights when the doors in a bi-fold system are in the open position – it has unique lowprofile louvred canopy design combined with a low profile vent to allow both the internal vent and louvered grille clip in to easily sit between the open concertinaed door leaves.

The vent is designed for compliance to the building regulations with the independently tested equivalent area, it sits in a 16mm rout

and in many cases, can be located directly into the door leaf or frame, removing the need for expensive additional “knock on” or extended profiles. With a 2700 EQA (per vent), a 3-panel door meets the requirements for background ventilation.

The tried and tested clip design sits perfectly in the low-profile chassis allowing the split closure plates to direct the air away from occupants.

“The external section has a new louvered design, to give the minimum amount of protrusion from the face of the profile. The louvred flyscreen sits beneath the reveal giving additional protection from the elements.”

The internal closure plates of the Bi-Fold Door Vent clip onto a uniquely designed low prolife chassis which in turn clips within the aluminium profile, so you only have the height of the lids protruding above the profile. The chassis can be supplied in either white or black dependant on the colour of the patented closure plates with their innovative vertical closure plates.

The external section has a new louvered design, to give the minimum amount of protrusion from the face of the profile. The louvred flyscreen sits beneath the reveal giving additional protection from the elements.

Moulded from high quality virgin ASA, Bi-Fold Vents are highly temperature and colour stable when compared to UPVC. Initially available in White, Black and Anthracite Grey in standard sets, bespoke and matching colours can also be manufactured (dependent on demand). Dean Bradley, Glazpart Sales Director summarised, “When it comes to ventilation for doors including bi-fold doors, Glazpart has the perfect solutions. Not only do our vents help companies comply with regulations and are easy to install, they also leave homeowners delighted with the finished look.”

For more information on ventilation solutions for doors please contact Dean Bradley dbradley@glazpart.co.uk.

Dean Bradley

THE GRANDEUR COLLECTION: GIVING FABRICATORS A COMPETITIVE PREMIUM EDGE

The premium composite door market is expanding at pace, yet many fabricators still feel shut out of it.

Higher specifications often come with higher costs, unfamiliar processes or products that feel too industrial for homeowners. Distinction Doors created the Grandeur Collection to remove those barriers and give fabricators a simple route into a more profitable category. The concept is straightforward. Premium without the complexity.

For years, 70mm doors carried a reputation for being heavy, commercial and difficult to sell. Distinction Doors set out to challenge that perception by refining the design, elevating the finish and creating

a product that feels luxurious rather than intimidating. The Grandeur Collection is the result of that work. It offers a thicker and more substantial door that still fits standard fabrication workflows and sits comfortably within residential settings.

Fabricators gain a product that increases average order value and strengthens margins. It provides a clear point of differentiation in competitive quotes and gives them a hero product that instantly elevates their range. Homeowners benefit from a door that looks and feels premium without the price shock that is often associated with higher specification products.

The Grandeur Collection brings together performance, design and sensory appeal in a way that sets it apart from standard composite doors. The slab is fifty percent thicker than a traditional 44mm door,

a more solid feel and a deeper, more satisfying sound when it closes. An enhanced security board adds further

reassurance. The signature Distinction woodgrain finish delivers a premium aesthetic without the maintenance drawbacks of timber. The range includes more than thirty bestselling door designs, supported by 50mm triple-glazed laminated glass in six signature styles. These include Kara Zinc, Kara Brass, Aspen, Edwardian, Monza, Chatsworth and Wentworth double-glazed.

This combination gives fabricators a product with genuine talking points. It allows them to move the conversation away from price and towards value, design and performance. The sensory experience alone creates a clear distinction. The thicker profile, the weight of the door and the sound it makes when it closes all contribute to a feeling of quality that homeowners recognise immediately. The thermal performance supports energy saving conversations at a time when rising energy costs remain a concern for many households.

The Grandeur Collection also supports a structured sales journey, enabling fabricators to move customers from entrylevel alternatives in the market into clearly defined mid-range and premium options. Fabricators can offer a clear three-tier range that moves customers from budget to midrange to premium. This approach helps future-proof their offering and ensures they have a product that meets the growing demand for higher specification doors.

In a crowded market where competition is tough, the Grandeur Collection gives installers something genuinely different. It is a premium product that is simple to sell, simple to fabricate and simple for homeowners to understand. It delivers the wow factor that fabricators want and the reassurance that homeowners expect. Most importantly, it provides a competitive premium edge without adding complexity to the process.

creating

SAFETY FIRST

Danny Williams, managing director of Pioneer Trading, UK distributor of the Gerda front door, discusses why security is such an important priority for homeowners and why it plays such an important role in the brand’s new TV advertising campaign.

An article in the trade press caught my eye recently, as it highlighted some concerning statistics on consumer fears over home security. According to research carried out by hardware firm, Ultion, 40% of women feel unsafe when approaching their property, particularly after dark, and a third said they worried about being watched or followed to the front door.

As much as 40% also said they would feel much safer if they didn’t have to spend time searching for keys before opening up the door, and only 21% had any real confidence

that their front door would be up to the job of keeping them safe from a determined intruder.

While this report helps to underline the importance of high quality hardware, and is an opportunity for those specifying and installing security products to promote the advantages of the latest locks that are designed to resist attack, it also illustrates another significant factor surrounding personal security.

All of us should have the right to feel safe in our day to day lives, and especially when we are in the sanctity of our own home.

It’s a feeling of inherent safety that is central to the theme of our new Gerda Doors TV ad campaign that debuted this spring on GB News.

In the advert, the door is portrayed as the heart of the home, providing a sense of security in both a physical and emotional sense, and is supported by the ‘love the Thunk’ tag line that is also a key element to the marketing strategies for our trade audience.

The weight and feel of operating a Gerda Door has proven to be a valuable selling point since the range was launched in the

UK, especially in a showroom environment where consumers can experience the difference between a Gerda and a composite door.

We chose to focus on the ‘Thunk’ of a Gerda Door closing because that sound provides tangible reassurance of a quality product, but it’s also a way of demonstrating the level of engineering behind the brand.

Originally developed for mainland Europe, Gerda Doors are constructed from steel and aluminium – built around a highly energy efficient polyurethane core that can deliver U values as low as 0.8 W/m2k – and as a result are inherently very strong.

This strength means that they are immune from the warping and bowing found in lesser composites, but it also means they are highly secure as standard, boasting PAS24 accreditation and the European RC3 burglar-resistant classification.

And for additional reassurance, particularly for any homeowner customer that might have concerns about speed or ease of entry, Gerda Doors are also compatible with Tedee smart locks. These are an advanced security solution that integrate mechanical and digital protection, one that is designed to provide a seamless way of controlling access to a property.

I have been somewhat sceptical of so-called smart hardware in the past, but Tedee was developed by Gerda’s hardware division,

so the technology is a natural fit, as well as being quick and easy to install.

While official data confirms that our homes are statistically much safer than ever before, thanks to improvements in hardware technology, the figures for residential burglaries in England and Wales are still alarming.

Reports reveal an average of 456 home burglaries a day, with 70% of those via the front door, so it’s not surprising that consumers continue to place security as a top priority when researching for new doors and windows, or that such a high proportion of women feel so vulnerable when they’re approaching the one place that should provide the most safety.

With Gerda, our growing network of retail partners has a compelling solution to any concerns homeowners may have with regards to security, a range of high performance, contemporary entrance doors that also delivers on aesthetics and energy efficiency – and at a price point that positions them as an attractive upsell from an inferior composite alternative.

Crucially, our emotive and engaging TV advertising campaign is now communicating all this to a homeowner audience; helping to build brand awareness, generate valuable leads and drive enquiries to showrooms.

Tel: 01245 362236

www.gerdadoors.co.uk

COMP DOOR’S ‘TOTAL BLACK OUT’ WITH LAUNCH OF NEW BLACK OUTERFRAME

New addition responds to growing demand for darker, fully

coordinated entrance door aesthetics.

Comp Door has announced the launch of its new black outerframe, now available as a stocked option across its composite door range, as demand for darker, more cohesive entrance designs continues to grow across the UK.

The move reflects a clear shift in homeowner preferences over recent years, with black emerging as one of the most on trend finishes in both contemporary and traditional properties. By introducing a fully stocked black outerframe, Comp Door is enabling installers to deliver a complete colour-matched solution without the need to compromise on contrasting frame options.

Available to order now, the new outerframe can be specified in both white on black and black on black configurations and is offered across both chamfered and sculptured profile systems, giving installers

“We’ve seen black grow steadily in popularity over the last few years, moving from a niche choice to something much more mainstream. Homeowners are increasingly looking for a fully coordinated finish, and that includes the frame as well as the door.”

full flexibility regardless of project style. Importantly, the new black outerframe is also available on Stable and French Doors, supporting a consistent aesthetic across wider entrance door installations.

Richard Diliberto, Sales Director at Comp Door commented, “We’ve seen black grow steadily in popularity over the last few years, moving from a niche choice to something much more mainstream. Homeowners are increasingly looking for a fully coordinated

finish, and that includes the frame as well as the door.”

While darker door colours such as anthracite grey and black have long been popular, frame options have historically required a degree of compromise, often pairing bold door colours with lighter or contrasting surrounds. The introduction of a dedicated black outerframe removes that limitation, allowing installers to deliver a more premium, design-led finish.

“This is about giving installers what they’ve been asking for; more choice, better alignment with current trends, and something they can get quickly,” Richard continues, “By stocking black as a standard outerframe option, we’re making it easier to meet customer expectations without extending lead times or complicating the specification process.”

The launch also reflects Comp Door’s wider focus on supporting the trade with in-demand products that are readily available, helping installers respond quickly to homeowner requirements without sacrificing quality or design. With black now firmly established as a key trend across windows, doors and wider home improvement projects, the new outerframe offering positions Comp Door to support installers looking to deliver a more cohesive, modern aesthetic.

“Black is no longer a statement, it’s become a staple,” Richard adds, “This launch means there’s no need to compromise on the overall look. Installers can now offer a fully matching solution that meets the expectations of today’s homeowner.”

With the exclusion of arched frames, the new black outerframe is available to order immediately across the Comp Door range. To order contact the Comp Door team directly at: info@compdoor.co.uk or 01782 340 444.

WHY FENESTRATION MARKETING NEEDS A CLEARER VIEW OF PERFORMANCE BY SIONED YATES, DIRECTOR ACCESS MARKETING

Marketing is firmly on the agenda across the fenestration industry. More installers and fabricators are investing in digital channels, exploring new ways to generate demand and recognising that “effortless orders” are a thing of the past and relying solely on referrals is no longer enough in a competitive market.

On the surface, this looks like progress. But in practice, many businesses are still facing the same challenges:

1. Inconsistent enquiry quality

2. Fluctuating enquiry levels

3. Unclear return on marketing spend

And a growing disconnect between activity and sales performance

The question being asked more frequently now is a simple one: “We’re doing more marketing, so why isn’t it delivering?”

THE ISSUE ISN’T EFFORT, IT’S VISIBILITY!

In most cases, the problem isn’t a lack of marketing. It’s a lack of clear visibility over what’s actually driving results.

Over the past 12 to 18 months, working closely with businesses across the sector, one pattern has become clear: marketing has often evolved in layers.

1. Different channels have been added over time.

2. Different agencies or suppliers have contributed.

3. Different tactics have been trialled and adopted without clear review

But rarely has everything been brought together and assessed as a whole. The result is activity, but not always alignment.

WHAT A “DEEP DIVE” ACTUALLY REVEALS

Before making any changes, the most valuable step is often to step back and carry out a structured audit. This is where things start to become more tangible.

For example; One installer I worked with was generating a high volume of leads through paid ads. But over 60% were price shoppers who never converted. The issue wasn’t volume, it was targeting and messaging.

A fabricator had strong website traffic and regular enquiries, but no clear follow up process. Leads were sitting in inboxes for days, meaning opportunities were being lost before a conversation even started.

Another business was investing across multiple channels, Google ads, social media, directories. But when we traced actual sales, over 70% were coming from just one source. The rest of the budget was delivering very little return.

In one case, the sales team was discounting heavily to close deals, while marketing was positioning the business as premium. Creating a disconnect that impacted both conversion and margin.

These aren’t unusual situations. In fact, they’re far more common than many realise. But without a clear view, they remain hidden and continue to affect performance.

INTRODUCING A CLEARER WAY TO ASSESS MARKETING

To bring structure to this process, I use a simple framework designed to connect marketing activity back to commercial outcomes:

The CLEAR Framework

C Channels

Understanding where enquiries are coming from and which channels are delivering value, not just volume.

L Leads

Assessing the quality of enquiries and whether they align with the type of work the business actually wants to win.

E Execution

Reviewing how campaigns, messaging, and targeting are set up and whether they are performing as intended.

A Alignment

Ensuring marketing and sales processes are working together, with a clear journey from enquiry through to conversion.

R Revenue

Identifying what is truly contributing to pipeline, margin, and profit.

FROM INSIGHT TO ACTION

What this process does is replace assumption with clarity.

Instead of asking, “What else should we be doing?”. Businesses are able to ask “Why isn’t this working and what should we fix first?”

And often, the answers aren’t about doing more.

They’re about:

1. Refining targeting to improve lead quality

2. Fixing follow up processes to increase conversion

3. Reallocating budget to higher performing channels

4. Aligning messaging with the type of work the business actually wants

ALIGNING MARKETING WITH BUSINESS GOALS

One of the most significant gaps identified through these audits is the disconnect between marketing and wider business objectives.

For example:

• A business aiming to increase margin was still generating price driven leads.

• A company at full capacity was continuing to push for more volume instead of better quality enquiries.

• Sales teams were working hard to convert leads that were never the right fit in the first place.

• Marketing is often measured in leads, clicks and website traffic. But the business operates on sales, margins, capacity and profitability. Bridging that gap is where real progress happens.

MOVING BEYOND TACTICAL MARKETING

The fenestration industry has no shortage

“A fabricator had strong website traffic and regular enquiries, but no clear follow up process. Leads were sitting in inboxes for days, meaning opportunities were being lost before a conversation even started.”

Sioned Yates

“It’s developing a clearer view of what’s working, what isn’t, and why! Because when you can clearly see, where your best leads are coming from, where opportunities are being lost and what’s actually driving revenue. You can make better decisions.”

of providers offering individual services from websites to ads to social media. These all have their place. But without an overarching strategy they can quickly become fragmented. The opportunity now is to move beyond purely tactical marketing and towards a more strategic, joined up approach. One that starts with understanding performance and builds from there.

Marketing in the fenestration industry is evolving and that’s a real positive step. But the next stage isn’t simply doing more. It’s developing a clearer view of what’s working, what isn’t, and why! Because when you can clearly see, where your best leads are coming from, where opportunities are being lost and what’s actually driving revenue. You can make better decisions. And in a market where “effortless orders” are no longer the norm, clarity, alignment, and strategy are what separate consistent growth from ongoing frustration.

That’s when marketing stops feeling unpredictable…and starts becoming a consistent, measurable driver of growth.

WHILE PESSIMISM REIGNS,

IT’S THE AMBITIOUS

WHO ARE WINNING

In a turbulent market, Andrew Scott, Founder and CEO of Insight Data, explains how resilient optimism and targeted data help businesses win customers and build pipelines while others hesitate and fall behind.

Who’d be a business owner or a politician in 2026? Try as you might to see green shoots of growth, it is increasingly hard to feel a sense of optimism. Yet that hesitation is becoming the dividing line. While some pause and wait for conditions to improve, others are already moving and taking ground that will not be available later.

The trouble in the Middle East and the long tail of economic and political consequences adds another layer of uncertainty to the challenging times businesses are enduring. It makes it tempting to step back, reduce exposure and assume caution is safest. In reality, that stance is becoming the riskiest.

In times like these, it isn’t easy to stay positive. However, we have been through many difficult periods before and although we may feel battered and bruised, many have survived by staying active. From the recession of the early 1990s and the credit crunch of 2008 to Covid and the autumn budget of 2025, those who continued to move positioned themselves ahead of those who paused. The pattern is consistent: those who retreat lose momentum.

Even in uncertain conditions, opportunities remain. They are harder to spot and more competitive to win, but they are there and being taken. Projects continue, suppliers are reviewed and new relationships are formed. The key difference is speed. Businesses that hesitate discover opportunities do not wait and competitors are not waiting.

When confidence dips, the instinct is to protect what already exists. Retaining current customers matters, but growth rarely comes from standing still. The companies that move forward are visible, active and generating new enquiries while others step back. Inactivity creates a gap that is filled by those who choose not to wait.

Business growth can be understood in three stages: Attract, Convert and Retain. Attracting new enquiries is the foundation. Without a steady inflow of customers, even effective sales processes cannot deliver results. Convert turns enquiries into orders while Retain ensures customers return, make repeat purchases and recommend your business. When growth slows, it is often because there are not enough opportunities at the top of the funnel.

That difference in approach is visible. Here at Insight Data, businesses invest in our Salestracker CRM system and prospect data while others delay decisions and fall behind. Sales and marketing activity has split into two groups: those accelerating with focus and precision and those stepping back, hoping conditions improve. The gap between the two is widening.

Accurate structured data is central to solving that challenge. Salestracker gives clear visibility of who to target and how to reach them. With more than 80,000 verified contacts across glazing and construction, teams can filter by sector, location, job role and product focus. This replaces guesswork with clarity and ensures effort is directed where it matters most.

The impact is immediate. New users begin identifying prospects, building lists and making contact within the first hour. Sales teams track conversations and manage activity in one place. Marketing teams segment audiences and plan campaigns with confidence. In competitive markets, the first to respond is often the first to secure the opportunity, and that advantage is being taken by those acting quickly.

For example, the longstanding relationship between Insight Data and Window Widgets illustrates this approach. For more than a decade, the Gloucester based glazing supplier has used Salestracker to centralise customer data and coordinate activity across sales, marketing and technical teams. Opportunities are visible, communications are tracked and decisions are made with a clear understanding of the market. The result is steady sustainable growth built

“With more than 80,000 verified contacts across glazing and construction, teams can filter by sector, location, job role and product focus. This replaces guesswork with clarity and ensures effort is directed where it matters most.”

on reliable data rather than bursts of effort while competitors cycle through hesitation. There are still reasons to view 2026 with cautious optimism, but waiting is no longer neutral. It risks falling behind. The big question is: If you are not doing more to boost your business, why aren’t you?

Hiding away while others push forward is costly and foolish. Competitors are showing resilience by taking opportunities that will not return.

Resilient optimism is about moving with intent while conditions remain uncertain, because businesses that invest in their pipeline, maintain visibility and work from accurate data are already positioning themselves for what comes next - while others are still deciding whether to begin. Do not wait for better conditions when others are already moving. Insight Data keeps you ahead. Act now. Contact us on 01934 808 293.

Andrew Scott

Easy to install and future-proof sensors for a smart home

Find out more at maco.eu/sense

Invisible, intelligent, and impressively easy to install, Sense by MACO is transforming how we think about windows and doors.

› Quick and easy to install

› Seamlessly integrates with existing MACO window and door hardware

› Can be fitted during manufacture or retrofitted

› Matter certified for maximum compatibility with Apple Home, Samsung Smart Things, Google Home and Amazon Alexa

› Works with all Matter compatible border routers

SENIOR PUTS INNOVATION INTO MOTION FOR STATE-OF-THE-ART MANUFACTURING FACILITY

Senior Architectural Systems has supplied a full package of aluminium fenestration systems for the new headquarters of electric motor manufacturer YASA in Oxfordshire. The new facility is the first of five specialist buildings to be completed as part of The Ranges development at Bicester Motion. Designed by 3DReid and constructed by Kier, the project features glazing elements fabricated and installed by specialist contractor Elite Aluminium.

Located on the site of a former RAF bomber station, Bicester Motion is a 444-acre, world-leading mobility campus and technology hub. The Ranges development will expand the specialist facilities available on the campus, with the first of its bespoke new buildings bringing together YASA’s research, development, and production operations into a single purpose-built site.

Senior’s long-tern supply chain partner Elite Aluminium installed the façade package, working closely with Kier and 3DReid to ensure seamless integration with the building’s steel frame and envelope.

To meet the project’s performance, sustainability, and design requirements, Senior’s SF52 capped aluminium curtain

wall system was specified for the building’s striking glazed elevations and linked walkway. The system provides the structural capability required for large spans of glazing while delivering consistent sightlines across the façade. Another standout design feature is the use of the SF52 curtain walling to create the ribbon windows positioned beneath the roof verges.

Senior’s popular SF52 system is also supported by a new Environmental Product Declaration that provides accurate and comprehensive data, which unlike comparable documents from other manufacturers, does not include glazing to prevent skewed carbon calculations.

To enhance safety and security at key access points, Senior’s PURe® Commercial Doors were installed. As the largest and strongest doors in Senior’s portfolio, the PURe® system is ideally suited to industrial and high-traffic environments and as part of the patented PURe® range, the doors also contribute to the building’s overall efficiency by achieving low U-values and offering excellent durability. Elite Aluminium also fabricated and installed Senior’s SPW501 aluminium automatic sliding doors throughout.

The completed building forms a central part of the wider Bicester Motion development and supports YASA’s continued expansion in electric motor technology.

A CLOSER LOOK AT THE STANDARDS KEEPING WINDOWS SAFE

KEVIN UNDERWOOD, TECHNICAL DIRECTOR AT THE BRITISH WOODWORKING FEDERATION (BWF)

The mechanical performance of modern window systems is essential for safeguarding building occupants and the public. However, recent reports of window failures in high-rise buildings have renewed the need to focus on the standards and testing required to ensure safe operation.

INCREASING WINDOW FAILURES

The Collaborative Reporting for Safer Structures UK (CROSS-UK) has highlighted two recent mechanical performance failures in high-rise residential properties.

The first incident took place in October 2025, where several windows – which were installed during refurbishment works 10 years before – fell from the building façade due to suspected hinge failures. Incidents such as these present a very real risk of serious injury or harm to people near to the building.

Another report was published in January 2026, where the window casement again detached from its hinge, but this time fell into the apartment. The report noted; “While an outward fall generally poses a greater hazard, windows are heavy and can still cause serious injury if they strike someone inside. Regardless of the direction of the fall, the resulting opening remains a safety risk.”

Both of the reports noted that hinge failures and incidents of casements becoming detached were occurring with a perceived increase in frequency. In turn, they also highlighted that the hardware should be matched to the size and weight of the casement and aspects such as wind loads, corrosion and durability should also be considered.

THE STANDARDS IN FOCUS

In the reports the relevant standards giving the requirements and test methods for the window building hardware are:

• BS EN 13126-1:2022 Requirements common to all types of hardware

• BS EN 13126-8:2017 Tilt and turn, tilt-first and turn-only hardware

• BS EN 13126-9:2025 Hardware for horizontal and vertical pivot windows

“While an outward fall generally poses a greater hazard, windows are heavy and can still cause serious injury if they strike someone inside. Regardless of the direction of the fall, the resulting opening remains a safety risk.”

For the mechanical performance of windows, we look to BS 6375-2:2009, Performance of windows and doors –classification for operation and strength characteristics and guidance on selection and specification. The test and classification standards called up by BS 6375-2 include:

repeated opening and closing

UNDERSTANDING HOW PERFORMANCE IS TESTED

These incidents underline the importance of selecting and testing window hardware in line with established standards, which are designed to ensure components are appropriate for real-world conditions. The test standards provide evidence-based performance for windows based on the specific requirements of each standard. For example,

• BS EN 1191:2012 – Window and door resistance to repeated opening and closing. The test assesses durability by repeatedly cycling the window through opening, closing and fastening sequences – from 5,000 to 20,000 times – to simulate long-term use.

• BS EN 12046-1:2020 -Operating forces. For windows, this test measures how much force is needed to operate a window, ensuring it can be opened and closed safely and easily without excessive effort.

• BS EN 13049:2023 - Windows and doors soft and heavy body impact. This evaluates how well a window withstands impact, using a 50 kg impactor to strike the most vulnerable areas such as the centre of the glazing. Performance is classified based on the highest impact level the window can resist without failure, such as components becoming dislodged.

• BS EN 14608:2004 - Window resistance to racking. The structural stability test applies an in-plane load to a corner of an open sash or casement to push or pull it out-of-square to measure how well it resists deformation under stress.

• BS EN 14609:2004 - Window resistance to static torsion. This test is only undertaken on casement windows to measure how it resists twisting forces. One open corner of an open casement is fixed in position and a perpendicular to plane load is applied to the opposite open corner to distort the casement.

“As window systems continue to evolve, ensuring that performance testing reflects real-world conditions is essential to maintaining safety and confidence across the built environment.”

The supporting classification standards set the requirements based on performance level. For example, BS EN 12400:2002 Windows and pedestrian doors mechanical durability sets the durability class based on the number of successful operating cycles of the window, while BS EN 13115:2020, window classification of mechanical properties (racking, torsion and operating forces) sets the classes for loads required to operate the window hardware, to initiate and maintain the movement of the sash or casements and for loads resisted under racking or static torsion.

STANDARDS ESSENTIAL FOR SAFETY

These recent incidents are a timely reminder that compliance with standards is vital and that they must be correctly applied, with appropriate hardware selection, installation, and ongoing maintenance. As window systems continue to evolve, ensuring that performance testing reflects real-world conditions is essential to maintaining safety and confidence across the built environment.

For more information visit: www.bwf.org.uk.

Kevin Underwood

9 REASONS TO CHOOSE RESIDENCE 9

As homeowners continue to invest in improving properties rather than moving, demand for high-performance replacement windows that combine heritage aesthetics with modern performance is growing.

With energy efficiency, security and long-term value now high on the agenda, windows and doors are increasingly recognised as one of the most impactful upgrades a homeowner can make.

Spring traditionally marks the start of the busiest season for home improvement projects, making it the ideal time for installers to discuss long-term upgrades with customers. However, with the market offering an ever-expanding range of products competing on performance, aesthetics, glazing options and price,

choosing the right system can feel overwhelming for homeowners.

Flush window systems have seen significant growth in recent years, thanks to their ability to combine the timeless appearance of traditional timber windows with the performance benefits of modern materials and engineering.

Residence 9 from The Residence Collection is a premium flush window and door system designed to authentically replicate 19thCentury timber windows while delivering the efficiency, durability and security expected from modern glazing solutions. With its 100mm frame depth, adaptable glazing options and full suite of matching doors, Residence 9 enables homeowners to achieve a traditionally elegant flush exterior alongside a stylish interior finish.

To help installers and homeowners understand where Residence 9 fits within today’s competitive market, The Residence Collection highlights 9 reasons why R9 has become a considered choice for new-build, renovation, conservation and listed building

“To help installers and homeowners understand where Residence 9 fits within today’s competitive market, The Residence Collection highlights 9 reasons why R9 has become a considered choice for new-build, renovation, conservation and listed building projects - particularly at a time when long-term value matters more than ever.”

projects - particularly at a time when longterm value matters more than ever.

1. THE POWER OF DEPTH: A 100MM FRAME

One of the defining features of the Residence 9 system is its substantial 100mm frame depth, which provides both visual and functional benefits.

Inside the profile, nine chambers maximise insulation and energy performance, helping homes stay warmer during winter and cooler in summer.

Compared with traditional 95mm timber windows, the additional 5mm depth also offers a practical advantage for installers. The deeper frame neatly covers the plaster line during replacement projects, helping to achieve a clean, professional finish without the need for additional trim work.

2. OUTSTANDING ENERGY EFFICIENCY

Energy efficiency is a key priority for modern homeowners, and Residence 9 delivers impressive thermal performance. This system achieves an A++ energy rating, helping to reduce heat loss and decrease energy bills. Combined with advanced glazing and weather sealing, R9 provides excellent insulation while maintaining the traditional flush appearance.

FLEXIBLE GLAZING OPTIONS

R9 has been designed to offer flexible glazing options that improve both thermal efficiency and acoustic insulation.

With a simple bead change, installers can update existing R9 windows from 28mm double glazing to 44mm triple glazing. This adaptability allows homeowners to improve both thermal efficiency and acoustic insulation where required.

Performance figures include:

• U-value of 1.2 with standard double glazing

• U-value as low as 0.76 with triple glazing

These results have been independently tested, ensuring R9 consistently delivers on its energy performance.

4. EXTENSIVE COLOUR CHOICE

With 21+ colours and finishes available, the Residence 9 collection offers one of the

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widest colour ranges in the flush window market. Whether homeowners prefer soft heritage tones, deep contemporary shades, or bold design statements, R9 provides extensive customisation choices to suit every property style - from cottages and conservation homes to new builds and high-end renovations.

5. EXTENSIVE HARDWARE AND ACCESSORIES

Detail is everything when creating the perfect window design, and Residence 9 offers a wide selection of hardware and accessories to complement the look, whether their style is contemporary or a period aesthetic.

Installers can specify features such as:

• Georgian bars

• Weatherbars/Mullion Stiffener

• Radlington Cill

• Authentic butt hinges (working or dummy)

• Fluted corner-posts for bay windows

These additions help replicate existing window designs or introduce new character features that enhance the overall aesthetic of the home.

6. AUTHENTIC 19TH-CENTURY TIMBER AESTHETIC

Designed and manufactured in the UK, Residence 9 has been carefully engineered to replicate 19th-Century timber designs. The market-leading flush design adds beauty and character to customers’ homes and is sure to tick all your boxes.

By combining traditional design principles with modern materials and manufacturing techniques, the system offers the appearance of heritage timber windows alongside the durability and low maintenance of modern glazing solutions.

7. IDEAL FOR CONSERVATION AND HERITAGE PROJECTS

Thanks to the authentic design, R9 is widely accepted in listed buildings and conservation areas across the UK where maintaining historical and traditional aesthetics is essential.

The system replicates the flush wooden windows commonly found in heritage properties across the UK’s towns, villages and cities, making it suitable for:

• Stately homes

• Georgian and Victorian properties

• Country homes and farmhouses

• Luxury renovations and modern homes

Some recent projects where R9 has been fitted are:

• Badgers Holt

The renovation of a rural Grade II listed farmhouse in Nuneaton, Leicestershire, has been elevated with the installation of 38 Residence 9 windows as well as

two bespoke-shaped windows, all in the colourway Clotted Cream, bringing together heritage-inspired design and modern performance for a property formerly belonging to Osbaston House Farm.

• Bournemouth Property

A striking, large-scale luxury home on one of Bournemouth’s most prestigious roads has been transformed with The Residence Collection’s R9 system. The installation consisted of 54 windows and four French doors in Grained White.

“We launched our Residence 9 range 15 years ago and today it, can still help bring customers’ ideas to life, balancing design and practicality to enhance their home, whilst still maintaining traditional looks with superior performance.”

If you would like to find out more about the Residence 9 collection, please visit: https://www.residencecollection.co.uk/collections/r9/

8. NO EXTERNAL BEADS

Residence 9 has the beading on the interior of the window, providing a higher level of security. Homeowners can upgrade their double glazing to triple glazing with one simple bead change.

9. SAFE AND SECURE

Built to the highest European CEN A wall thickness standard, the R9 system offers exceptional strength and security. Reinforced screw retention keeps locks and hinges firmly in place, while heavy-duty hinges support triple glazing.

Sales and Marketing Manager, Jo Trotman comments on the R9 collection: “We are so proud of the products we can offer to our customers. We launched our Residence 9 range 15 years ago and today it, can still help bring customers’ ideas to life, balancing design and practicality to enhance their home, whilst still maintaining traditional looks with superior performance.”

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HILL BANK HOUSE: HOW TIMBERLOOK HELPED BRING A HISTORIC FAÇADE BACK TO LIFE

Mark and Jonathan are no strangers to renovation. With eight projects behind them, they have accumulated 25 years of hard-won experience. But their latest undertaking, a late Georgian property believed to date from circa 1800, presented a particular challenge: how to restore the building’s character without compromising on practicality or budget. The answer, when it came to the windows, was Timberlook.

THE PROPERTY AND THE PROJECT

Hill Bank House, built on a steep hillside, had accumulated many layers of changes over the centuries. The mid-to-late Victorian period brought some of the most significant alterations, as the property’s original owners grew more affluent. Over time, the balance and proportion that defined the building had been gradually lost. Drawing on their fine art backgrounds, Mark and Jonathan put the restoration of the property’s original Georgian aesthetics at the very heart of the project.

The pair have been methodically unpicking the many unsympathetic changes, documenting every step on Instagram (@ hillbankhouserenovation), using the page to

record the renovation and create a resource for others tackling similar projects.

The external front façade was the first priority. They reinstated the original stone window cills and commissioned a bespoke steel porch from a blacksmith in the Georgian style. The front façade was coming back to life, but the windows remained a problem.

“We wanted to bring a sense of dignity back to the building, which had been stripped out and lost over many years,” says Jonathan. “The existing windows were a mish mash of various different old uPVC styles but would originally have been timber casements. They looked completely out of place on the property’s exterior, and it quickly became clear we couldn’t run with what was there.”

FINDING THE RIGHT PRODUCT

Once the decision was made to replace the windows, Mark and Jonathan researched the market carefully. They needed to balance aesthetic and heritage appeal with cost and practicality. What they found with Timberlook, a heritage uPVC brand from the Affordable Windows Group, went considerably further than the alternatives.

“With Timberlook, they were head and shoulders above the rest,” says Mark. “The quality and authenticity of the windows was outstanding, and it’s clear the company holds itself to a very high standard across the board.”

Timberlook’s roots as a UK-based manufacturer were another compelling reason to choose them. “Working with a British company on a house of this age and character adds so much to the project,” says Jonathan.

“We have always run our own businesses and have always tried to work with other UKbased businesses where possible.”

Amelia Gaughan, Head of Marketing for Affordable Windows Group, is delighted the couple found their way to Timberlook. “This is precisely the kind of project our heritage range was developed for. Mark and Jonathan clearly have an exceptional eye for detail and a deep respect for the building’s history, and it means a great deal to us that Timberlook was the product they trusted to do it justice.”

TIMBERLOOK: THE DETAILS THAT MATTER

Real timber windows were considered, but ultimately dismissed due to cost. “You get the best of both worlds with Timberlook,” says Mark. “The visual warmth of a wooden finish and the practicality of reduced maintenance going forward.”

“The goal with Timberlook was to create a wood-effect uPVC range that replicated historic wooden window designs as closely as possible, while maintaining the practicality, low maintenance and durability of uPVC,” explains Amelia Gaughan. Much of this authenticity comes down to the finer points of construction. Timberlook windows are manufactured using Timberweld joints, a method that eliminates the diagonal weld lines associated with uPVC and instead replicates the appearance of traditional timber butt joints.

The woodgrain finishes replicate both the texture and tone of painted timber windows, while the obligatory trickle vents are neatly concealed behind a large head drip, ensuring an elegant heritage appearance.

For Hill Bank House, the option of a narrower bottom cill proved particularly important. Having reinstated the stone cills, Mark and Jonathan were determined not to allow an additional cill to overhang them.

Timberlook’s profile allowed the windows to be set further back, sitting neatly on the stone, giving a far more considered, bespoke result.

All seven windows were installed in Timberlook’s Pebble Grey, a tone that matched precisely the colour already chosen for the front door, frame and porch. The lintels, reveals and cills were painted to match, drawing the entire façade together into a unified whole.

A PRODUCT BUILT FOR THE HERITAGE MARKET

With the restoration of Hill Bank House still underway, Timberlook’s flush casement windows have already made a striking difference to the front façade, restoring the proportions and period character that had been lost for decades. For Mark and Jonathan, it is a decision they have not looked back on.

“We’d have no hesitation in recommending Timberlook to others,” says Mark. “From the visual appeal and the build quality through to the beautiful depth of the colour finish, everything about these windows reflects a product that has been properly thought through.”

Amelia Gaughan notes the importance of authenticity for installers approaching the heritage market: “The demand for sensitive, high-quality restoration solutions is growing, and homeowners have a keen eye for authenticity. Timberlook was designed to meet this demand, and projects like this one demonstrate what is possible when the right product meets the right project.”

With A-rated energy efficiency, PAS24 security accreditation, and a design philosophy rooted in genuine period detail, Timberlook gives installers a product they can recommend with confidence for heritage and conservation projects of any scale.

For more information, email s ales@timberlook.com or visit Timberlook.com. To follow along with Mark and Jonathan’s restoration project, follow @hillbankhouserenovation on Instagram.

Mark & Jonathan - Property owners of Hill Bank House

BUILDERS MERCHANT BUILDING INDEX

FEBRUARY BUILDERS’ MERCHANT

LIKE-FOR-LIKE

SALES VOLUMES

DROP -10.6% YEAR-ON-YEAR

The latest Builders Merchant Building Index (BMBI) report, published in April, shows February’s total likefor-like value sales (adjusted to remove the effect of trading days) were -4.3% lower than the same month in 2025.

Like-for-like volume sales were down -10.6% while prices increased +7.0%.

With no difference in trading days, total unadjusted value sales were also -4.3% lower, with volumes down -10.6% and prices up +7.0%. By value, six of the twelve categories sold more with Renewables & Water Saving increasing the most (+19.6%). Of the two biggest categories, Timber & Joinery Products (+0.3%) performed better than Total Builders Merchants, but Heavy Building Materials decreased -8.4%. Landscaping (-8.5%) was the weakest category, although only fractionally

Of the two biggest categories, Timber & Joinery Products (+0.3%) performed better than Total Builders Merchants, but Heavy Building Materials decreased -8.4%.”

behind Heavy Building Materials.

LATEST THREE MONTHS

Like-for-like value sales for December 2025 to February 2026 were -3.3% lower than the same threemonth period a year before. Like-for-like volumes were down -8.2% but prices were up +5.3%. There was no difference in trading days. Nine categories sold more by value with Renewables & Water Saving (+14.8%) again the strongest category. Timber & Joinery Products (+1.6%) performed better than Total Builders Merchants, while Heavy Building Materials (-7.2%) underperformed the category as a whole. Landscaping (-9.3%) was the weakest category.

LATEST 12 MONTHS

In the 12 months from March 2025 to February 2026, likefor-like value sales were up +0.4% compared to the previous 12-month period (March 2024 to February 2025). Like-for-like volume sales (+0.2%) and prices (+0.3%) both increased. With one less trading day in

FUTURE HOMES STANDARD CONFIRMED: FOCUS NOW TURNS TO PRACTICAL IMPLEMENTATION

Paul Kennington, Technical Director at VEKA plc, explains why clarity on calculation methodology will be critical to ensuring the Future Homes Standard works in practice

The confirmation that the Future Homes Standard (FHS) will come into force in March 2027 provides welcome clarity for the housebuilding sector. After several years of consultation and industry engagement, the direction of travel is now firmly established, allowing the focus to move from expectation to practical preparation.

In many respects, the headline performance targets for dwellings remain consistent with earlier proposals. Notional Uvalues for windows will remain at 1.2 W/m²K, with doors typically at 1.0–1.2 W/m²K depending on construction type. This reflects the progress already made across the fenestration sector and will feel familiar to many designers, fabricators and installers.

greater emphasis on realworld building performance and updated calculation methodologies for new homes. This growing alignment across the UK reinforces the importance of consistent, evidence based approaches to demonstrating product performance throughout the supply chain.

the most recent 12-month period, unadjusted value sales were flat (0.0%) with volumes down -0.2% and prices up +0.3%. By value, ten of the twelve categories sold more, led by Renewables & Water Saving (+8.3%). Timber & Joinery Products (+2.2%) were ahead of Total Builders Merchants, while Heavy Building Materials (-1.7%) lagged behind. Decorating was weakest (-1.9%).

YEAR TO DATE

2026 VS 2025

In the year to date (January to February 2026), like-forlike value sales were -3.4% lower than the first two months of 2025. Like-forlike volume sales were down -8.8% and prices were up +6.0%. With one less trading day in 2026, unadjusted value sales for the first two months were -5.7% lower year-on-year. Unadjusted volumes were down -11.0% while prices rose +6.0%.

For the full report, including comments from the BMBI’s panel of leading industry Experts, please visit www.bmbi.co.uk.

However, the most significant change introduced by the Future Homes Standard is not the targets themselves, but how performance is calculated and evidenced in practice.

MOVING CLOSER TO REALWORLD PERFORMANCE

Under the new approach, Uvalues for windows and doors in new dwellings must be based on the actual size and configuration of the products installed, rather than standard reference dimensions. This includes nonstructural elements such as frame sections, sills, addons or frame extensions, couplers and decorative glazing bars, all of which can influence overall thermal performance.

Performance will now be assessed using average areaweighted calculations, meaning the longstanding ‘standard window’ approach will no longer be acceptable for new dwellings. This shift is intended to ensure that calculated values more accurately reflect what is installed on site and how products contribute to the building’s overall energy performance. For specifiers, fabricators and installers, understanding how configuration choices affect calculated performance will be a key part of preparing for implementation.

CLARITY AND CONSISTENCY ACROSS THE SUPPLY CHAIN

A similar direction is also emerging in Wales. The Welsh Government has confirmed changes to Part L of Welsh Building Regulations, due to come into force from March 2027, with a

As with any regulatory change, clear interpretation will be essential. Terminology and component descriptions can vary across the supply chain, creating the potential for inconsistent application if not properly aligned.

The intent of the Future Homes Standard is not to introduce unnecessary complexity, but to improve transparency and consistency. Many of the technical capabilities required to support this more detailed approach already exist within the industry.

SUPPORTING COMPLIANCE THROUGH ROBUST DATA

While the Future Homes Standard does not dramatically alter thermal thresholds, it does increase the importance of reliable technical data and calculation tools.

At VEKA, we have been preparing for this direction of travel for some time. Our WinDoPlan software already supports average area weighted calculations using actual sizes and configurations, helping our partners understand how ancillary components may influence thermal performance at an early stage.

With implementation approaching, specification decisions are already being made that could affect future compliance. Early understanding of the calculation methodology can help reduce the risk of late stage design changes and support a smoother transition.

The Future Homes Standard represents a continuation of the industry’s progress towards improved building performance. The priority now is ensuring the supply chain has the clarity, confidence and technical support needed to implement the standard effectively in practice.

ORANGERIES & CONSERVATORIES

ORANGERIES AND CONSERVATORIES

As we approach the brighter summer months, homeowners are looking to prioritise lightfilled, versatile living spaces that offer a prime spot for soaking up the sunshine and hosting summer gatherings.

Premium window and door designer, The Residence Collection, has shared expert advice to help homeowners make the most of both orangeries and conservatories, from design considerations to styling and practical use.

Orangeries and conservatories are not only popular ways to extend the home, but they also create a calm glazed retreat, offering both aesthetic appeal and practical value, making them a smart investment for modern living.

ORANGERIES

Sophisticated, elegant and luxurious are words that come to mind when discussing orangeries. As an alternative to the traditional conservatory, orangeries include more brickwork and are often built to blend seamlessly onto the existing property rather than as an add-on.

These versatile spaces can be tailored to suit the homeowner’s lifestyle, whether that is a social environment, a playroom or even a formal dining area; it really is up to interpretation.

Two architectural features commonly incorporated into orangeries are roof lanterns and skylights. They enhance the luxurious sentiment while flooding the area with natural light. Strategic positioning is key to maximising sunlight throughout the day, although south-facing aspects should be approached thoughtfully to avoid overheating.

When it comes to styling, The Residence Collection advises keeping interiors light and airy. Trends like Japandi would be ideal for areas like these, focusing on a minimalistic, clean look or maybe a coastal trend, featuring natural elements and hints of dark wood.

Adding high-quality blinds and curtains to orangeries provides homeowners with an all-year-round temperature regulator and a sense of privacy.

CONSERVATORIES

Classic conservatories are the perfect way to create an airy, stylish living space while enhancing the functionality and value of a property.

The size of the conservatory is dependent on the home and the range of outdoor area there is to extend onto. It is vital that homeowners can utilise the space to its full potential, whether it acts as an extended living space or a productive home office. The function of the space needs to be identified initially.

To avoid a cramped, overloaded space, it is advised that furnishings are bright and minimal, and windows are kept bare to allow as much natural light in as possible.

The biophilic design trend is popular in conservatories, too. By incorporating natural materials, earthy tones and a range of greenery, homeowners can blur the boundaries between indoors and out, creating a calm ambience that feels like an extension of the garden itself.

Jo Trotman, Sales and Marketing Manager at The Residence Collection, comments: “Installing our windows as part of a home extension for either a conservatory or an orangery makes for a lighter, airy space designed specifically to suit the homeowner’s taste.

‘We are proud of the results and transformations our products create on homes; whether it’s for a modern home extension or a heritage restoration, The Residence Collection will aim to produce fantastic results to please the homeowner.”

For further information, please visit: www.q19group.co.uk, www.residencecollection.co.uk or www.windowwidgets.co.uk

DRIVE axxent LS: the new concealed lift-slide drive. Designed to look good. Made to perform. We have completely redeveloped our lift-slide drive to reﬂect this philosophy. The battery-operated motor is completely concealed within the sash and moves large elements both quickly and extremely quietly. What‘s special about this is that it doesn‘t just look like a manual solution. There is hardly any di erence in the production process either. No thicker frames, no covers and no special design. All the components in the DRIVE axxent LS are easy to integrate into conventional proﬁle systems and connect with Plug & Play. From manual to motorised in just 20 minutes. This has DRIVE! www.siegenia.com • info-uk@siegenia.com

FENSTERBAU REVIEW

REGALEAD’S ENGINEERED DOOR COMPONENTS WOW AT FENSTERBAU

RegaLead’s impressive range of Engineered Door Components drew visitors in at Fensterbau Frontale 2026.

With new designs on show and the chance to meet RegaLead’s supply partner EWTG FCA, the stand attracted visitors from across the globe, including those who had made the trip to Nuremberg from the UK.

Engineered Door Components by RegaLead are designed to work with all major PVCu door systems’ profiles, creating a great opportunity for any fabricators to create their own range of engineered entrance door options.

Ella Brown, RegaLead Sales Manager and lead on the Engineered Door Components Range, said: “It was an amazing week at Fensterbau! The show was really buzzing and it was great to be able to showcase just some of the designs that can be created using our Engineered Door Components Range.”

RegaLead & EWTG’s shared stand featured UK PVCu Engineered Door systems from Aluplast, VEKA and The Residence Collection, plus a range of European systems,

alongside new raised and fielded panel designs and a range of new plant-on decorative and bolection moulding styles. There was also a first-look at the brand new range of aluminium Engineered Door Components.

Ella continues: “Following the success of PVCu Engineered Door Components, demand is high from the aluminium market for a similar system that creates more design options for aluminium entrance doors. Using our new aluminium flat, tongue and groove, and raised and fielded panels and plant-on mouldings, creates a cost effective way of offering more design-led aluminium entrance doors.

“This is extended further with our huge collection of decorative glass products and the massive colour range that we offer.”

As EWTG’s sole fabrication partner for the UK and Ireland, RegaLead can offer Engineered Door Components in a marketleading range of colours, with 70 standard and 100 special order foil finishes on offer, as well as a full range of smooth and textured RAL powdercoated finishes.

Ella adds: “We’ve had great feedback from both customers and prospects throughout the show and it has been great to spend more time with the EWTG team and introduce them to visitors from the UK.”

FUHR HIGHLIGHTS

KEY DOOR HARDWARE TRENDS AT FENSTERBAU FRONTALE

FUHR has reinforced its position as a leader in door locking innovation following a successful presence at Fensterbau Frontale, where the team showcased its latest developments in multipoint locking, panic hardware and smart access solutions.

Throughout the event, discussions with fabricators, system houses and specifiers highlighted several key trends shaping the future of door hardware, particularly around automation, compliance and access control integration.

One of the most prominent areas of interest was the continued growth in automatic multipoint locking systems, with strong engagement around FUHR’s autosafe 835P and autosafe 837P locks. Designed to combine automatic locking with certified panic functionality, these systems respond to increasing demand for solutions that balance security, ease of use and compliance within a single locking system.

Visitors to the stand were also introduced to the upcoming Panic Function D option for the autosafe 835P, designed for doors used exclusively as emergency exits. This configuration allows the outside handle to control the latch, therefore if the escape route is used, fire rescue services can get in without a key.

Looking ahead, FUHR also presented the multisafe 872P, a new panic multipoint locking system designed for use with electric strikes. The lock features hook locking points, increasing the security potential for the door and also removes the need for a FZG free-movement cylinder, simplifying installation while maintaining the performance standards expected for modern door systems.

Another key discussion point was the growing interest in smart access and electromechanical locking solutions. FUHR demonstrated its SmartAccess system, which allows doors to be operated via smartphone while controlling the full multipoint locking mechanism - a distinction that continues to drive conversations around security and

functionality in comparison to retrofit smart cylinder lock alternatives. Alongside this, FUHR also launched a new fingerprint scanner, further expanding the range of access control options available within the SmartAccess range.

In addition to product innovation, many conversations focused on practical specification challenges, including how to integrate access control with compliant emergency escape, and when doors should be specified as fail-safe rather than fail-secure. FUHR’s autosafe 837 range was highlighted as a solution capable of addressing these requirements within a single modular system.

Paul Balfe, Business Development Manager at FUHR UK, commented: “Fensterbau provided a valuable opportunity to speak directly with customers and partners about the challenges they’re facing. The conversations confirmed a growing demand for locking systems that simplify fabrication – supported by developments such as new timber door keeps designed to improve installation efficiency - and installation while maintaining full compliance. Our focus is on delivering solutions that meet those needs without compromise.”

With over 165 years of expertise in multipoint locking systems, FUHR continues to support fabricators, installers and specifiers with application-led solutions designed to meet the evolving requirements of the door market.

https://www.fuhr.de/en/

EDGETECH CELEBRATES SUCCESSFUL FENSTERBAU 2026 ALONGSIDE QUANEX BRANDS

Edgetech has marked a highly successful Fensterbau Frontale, marking the first time the global leader in warm edge spacer technology has exhibited alongside fellowQuanex brands Liniar and Schlegel at the industry’s leading international trade fair.

Held in the Nuremberg Exhibition Centre, the event brought together around 75,000 visitors providing an ideal platform for the three brands to demonstrate their combined expertise across fenestration.

Tony Palmer, Head of Sales at Edgetech, said: “Fensterbau Frontale 2026 was a fantastic opportunity to showcase the collective strength of Quanex and we were proud to be alongside Liniar and Schlegel. Bringing Edgetech, Liniar and Schlegel

together on one stand allowed us to present a range of cutting-edge products in energy-efficient glazing, sustainable profiles, and highperformance sealing technologies.”

Throughout the four-day event, Edgetech welcomed visitors to see its leading Super Spacer® technology and latest innovations, including it’s cost-effective ‘thin triple’ market-ready triple glazing solution.

“The level of engagement was extremely positive,” Tony said. “There’s a clear appetite for solutions that deliver measurable improvements in energy efficiency, durability and manufacturing efficiency, and that’s exactly what we’re focused on.

“It was invaluable to meet with glass and glazing professionals from throughout the industry and share

insight into our warm edge spacer technology and latest developments.”

The joint presence of Edgetech, Liniar and Schlegel underscored Quanex’s commitment to supporting the evolving needs of the global fenestration sector.

Tony added: “It’s clear the industry is evolving, and manufacturers are looking for practical, future-ready solutions that can be implemented today.

For more information, please call 02476 639931 or visit www.edgetechig.co.uk.

CAREERS & QUALIFICATIONS IN FENESTRATION

NEW APPOINTMENTS

WINKHAUS UK APPOINTS ANDY MEAKIN AS SALES DIRECTOR

Winkhaus UK has appointed Andy Meakin as Sales Director, further strengthening its senior leadership team as the business continues to invest in growth, customer partnerships and product innovation.

Andy joins Winkhaus UK with more than two decades of experience across the fenestration sector and brings with him a strong track record in sales leadership, customer development and commercial growth. Throughout his career, he has worked with a number of well-known industry businesses, building a detailed understanding of customer needs, routes to market and the wider commercial factors shaping the sector.

In his new role, Andy will lead the sales function across the business, helping to shape strategic direction, strengthen customer partnerships and support the continued development of Winkhaus UK’s offer across multiple product areas and markets. His experience spans business development, sales strategy and wider commercial leadership, making him well placed to support the company’s next phase of growth.

Justin Harris, Managing Director of Winkhaus UK, said: “Andy brings significant industry knowledge, commercial experience and a clear understanding of what matters most to customers. His appointment reflects our continued commitment to strengthening relationships across the market, supporting our customers’ growth, and ensuring

Winkhaus UK remains well positioned for the opportunities ahead.”

Andy said he is joining Winkhaus UK at a particularly positive time for the business, citing its momentum, ongoing innovation and strong platform for future growth.

He said: “I’m pleased to be joining Winkhaus UK at such an exciting time for the business. There is clear momentum across the company, with continued innovation throughout the product range, particularly in smart technology, and a strong platform for further growth.

“It is a great opportunity to join a business that is developing so positively, and I’m looking forward to the challenge ahead.

“I’m also very aware that I am joining an established and successful sales team, built under Mike Rushen’s leadership over more than 10 years. He has clearly made a significant contribution, and I look forward to working with the team as we build on that strong foundation together.”

Andy’s appointment comes as Winkhaus UK continues to focus on developing its offer across the market, combining product innovation, technical expertise and customer support to help fabricators, installers and system partners respond to changing market demands.

NEW APPOINTMENTS

INSIGHT DATA WELCOMES TWO NEW SOFTWARE DEVELOPERS

Data marketing company Insight Data has strengthened its development team with the appointment of two software developers, Sam Penberthy and Levi Mate.

Both join the company to work on the next generation of Insight Data’s in-house platforms, including the continued development of Salestracker and a new standalone version of the company’s STEM application.

Sam arrives with a background in games programming and teaching. Before joining Insight Data he lectured in games development at a college in Bristol. He has also worked as a developer on a range of digital projects, including the building of a mobile application for a playground design company. The app recreates playground games in a virtual format while also directing users to nearby locations where the real-world versions can be played, encouraging outdoor activity.

Sam is now leading the development of a dedicated mobile version of Insight Data’s Salestracker platform, creating bespoke apps for both iOS and Android.

“I’ve moved from games development into software, and there are a lot of strong crossovers,” he said. “My focus here is building the mobile app for Salestracker, starting with key functions like the list builder and dashboard and expanding it from there.”

He first discovered Insight Data after attending a TED-style talk given by the company’s founder Andrew Scott and later reached out to explore potential opportunities.

“I didn’t even realise the company was so close to where I live,” he said. “I

went to the talk, found it really interesting and got in touch afterwards. It’s been a great experience so far.”

Levi Mate joins Insight Data after graduating with a computer science degree from the University of the West of England.

Originally from Hungary, Levi grew up with a strong interest in technology before moving to the Netherlands to study game design. After leaving that course he relocated to the UK and later returned to higher education to study in Bristol, graduating last year.

During his studies he worked on several independent development projects, including building a full online booking system and website for a private hire taxi business.

“The company was taking bookings almost entirely by phone,” he said. “I built the website so customers could book online, which has worked well and has led to other businesses asking for similar systems.”

At Insight Data he is working on the redevelopment of STEM, a tool that is being rebuilt as a standalone application separate from Salestracker.

“The aim is to rebuild it from the ground up so it can work with a range of other systems and future

developments,” Levi said. Both developers say working in software requires adaptability as technology and markets evolve rapidly.

“Things can change week to week,” Sam said. “You have to be flexible and ready to respond. AI can speed up your progress enormously, but you still need to understand what it produces, otherwise you end up with messy code that’s harder to maintain later.”

Outside work, Sam continues to build experimental games and software projects while Levi enjoys watching films, spending time with friends and regular gym training. Their appointments come as Insight Data continues to expand its software capability and develop new digital tools for the industry.

Andrew Scott, managing director of Insight Data, said: “Sam and Levi bring fresh perspectives and deep technical skill, strengthening our ability to innovate across all our platforms. Their work is helping us rethink how our software evolves and positions Insight for the challenges and opportunities ahead.”

For more information about Insight Data, visit www.insightdata.co.uk.

Andy Meakin

Left to right: Levi, Andrew and Sam

NEW APPOINTMENTS

PURPLEX MARKETING APPOINTS NEW HEAD OF CLIENT RELATIONS

Glazing and construction sector specialist

Purplex Marketing has appointed current employee Alex Lee as its new Head of Client Relations, a strategic role created to strengthen customer partnerships and improve collaboration across the business.

The position carries a broad remit, bringing sales, operational and account management teams closer together to ensure greater clarity, consistency and accountability. A key early initiative is the introduction of a new reporting framework designed to replace outdated formats with clearer insight for both clients and internal teams. Alex is currently moving from managing his own portfolio of accounts, retaining a small number of long-standing clients while embedding new structures across the wider team. He will oversee the day-to-day operations of a highly effective account management team that has decades of collective experience.

“I’m really looking forward to heading up areas that have the highest client experience and impact,” said Alex. “Helping the account managers and building the team up to be a more knowledgeable, stable, stronger outfit is also a big part of what I want to do.”

Outside work, Alex is a passionate follower of Welsh rugby, supporting Cardiff Blues and keeping a close eye on the fortunes of the national rugby union team. He is also a keen motorsport enthusiast with a particular interest in Formula One, having competed in rallying in his younger years. A longstanding admirer of Jeremy Clarkson, he enjoys programmes including Clarkson’s Farm, The Grand Tour and Top Gear.

Andrew Scott, CEO of Purplex Marketing, said: “Alex understands that strong client relationships depend on both trust and consistent delivery. His experience, openness and leadership will help us sharpen our processes and build even stronger partnerships with our clients.”

The appointment reflects Purplex Marketing’s continued focus on service quality, accountability and long-term client partnerships.

For more information about Purplex Marketing, visit www.purplexmarketing.com.

HÖRMANN ENHANCES INSTALLER REWARDS PROGRAMME

Hörmann UK has unveiled the latest update to its Installer Rewards programme, introducing a competitive new leaderboard feature and a quarterly prize designed to further engage and reward its nationwide network of installers.

The enhanced platform allow registered installers to track their performance in real time via a brand-new leaderboard, providing visibility of how they rank against fellow fitters across the country. The move adds a competitive edge to the already popular rewards scheme, encouraging ongoing engagement and consistent product registration.

In addition to the leaderboard, Hörmann is launching a new “Fitter of the Quarter” award. Each quarter, one installer will be crowned Fitter of the Quarter and receive a voucher prize, adding further incentive for fitters to log their installations and build their points total.

The updated programme retains its simple, accessible format. Installers log completed Hörmann installations, earn

"Installers log completed Hörmann installations, earn points and redeem them for rewards."

points and redeem them for rewards – now with the added motivation of climbing the rankings and securing quarterly recognition.

By introducing performance tracking and a headline quarterly prize, Hörmann is reinforcing its commitment to supporting and rewarding the installers who represent the brand every day. The latest update not only recognises consistent performance but also strengthens engagement with the platform, helping to build long-term loyalty.

Installers are encouraged to log in, check their current progress and start climbing the leaderboard as the new phase of the Hörmann Rewards programme gets underway.

To find out more and sign up for the Hörmann Rewards programme visithttps://hormannrewards.co.uk/

ROGER HARTSHORN RECOGNISED AT GGP INSTALLER AWARDS

Roger Hartshorn has won the coveted ‘Services to the Industry’ award at the GGP Installer Awards 2026, reflecting his impact and leadership during a career spanning almost 50 years.

From starting out as an apprentice toolmaker at HL Plastics to leading a management buyout, launching Eurocell and then Liniar before switching to aluminium with the launch of Garnalex and the award-winning Sheerline range – there have been many milestones along the way.

But it isn’t just within the industry that Roger’s achievements have been recognised. Garnalex received a King’s Award for Innovation 2025 for two aspects of its Sheerline system, including its patented corner construction method and Thermlock® technology.

The judges commented: “Roger is one of the most influential figures in UK fenestration. A pioneer of forward-looking product design and long-term talent development, Roger’s legacy is embedded across the industry.”

Roger said: “You won’t often see me giving speeches at conferences or events – I prefer to let our products speak for themselves, but recognition from the industry I’ve been part of for so long is hugely rewarding.”

“Over the course of my career, many things have changed, but our business principles have not – our commitment to innovation, first-class service, and someone to speak to when needed. This has enabled us to become a reliable partner and created a solid foundation for the next generation of innovators and business leaders,” he added.

Alex Lee, Head of Client Relations

DANNY WILLIAMS

‘COLD CALLING’

Each month our special correspondent Danny Williams* replies to a reader’s letter...

SELLING IN THE AGE OF MISTRUST

On top of everything else we have to deal with running our businesses—rising costs, patchy lead flow, cautious customers—we can now add something else to the list: nobody believes anything anymore.

And I don’t mean the usual healthy scepticism. I mean a default setting of doubt. A shrug of the shoulders. A quiet assumption that whatever you’re looking at has probably been enhanced, edited, filtered or simply made up.

I’m feeling it more than most this month. We’ve just launched a TV ad to be broadcast via the GB News channel (covers our classic demographic) and social media for Gerda doors. Proper campaign. Real product. Real footage. No smoke and mirrors, no clever CGI, no “representation only” nonsense. What you see is what you get.

However, we are living in a world where fake isn’t the exception—it’s the background noise. Whether it’s news, politics, celebrity nonsense or the endless scroll of social media, we are constantly being served content that has been nudged, shaped or outright fabricated to get a reaction.

Deepfakes, AI-generated voices, images that never existed, testimonials that feel just a bit too polished to be true—it’s all out there, all the time. And the problem isn’t just the big, obvious stuff. It’s the drip, drip, drip of smaller exaggerations that slowly wear down people’s ability to tell what’s real and what isn’t.

After a while, everything starts to feel a bit suspect. And that lands squarely on our

doorstep as we try to support our dealers by getting increasingly jaded homeowners into their showrooms to buy our doors. Marketing—our marketing—relies on trust. Or at least it used to. Now we have to fight even harder for that trust, through a fog of fake.

The modern homeowner isn’t just priceconscious; they’re truth-conscious. They’ve seen too much. Heard too many promises. Read too many reviews that don’t quite ring true. So they hesitate. They question. They sit on their hands.

Which, if you think about it, explains quite a lot about the market right now; it’s not just economics slowing things down—it’s psychology.

People don’t rush into big purchases when they’re not sure what to believe. They wait. They research. They delay. And in our world, where a sale often depends on confidence as much as cash, that hesitation is deadly.

The easy reaction is to try and out-shout the noise. Bigger claims, shinier adverts, more ‘look at us’ messaging. But that’s exactly what got us here in the first place. In a world full of exaggeration, more exaggeration just blends in.

If anything, the advantage is shifting the other way. Towards simplicity. Towards clarity. Towards things that feel… normal. Real products. Real installations. Real explanations. Not over-produced. Not over-promised. Just solid, understandable and believable.

It sounds almost dull when you say it like that. But in the current climate, it’s anything but. Because standing there and

PYROGUARD’S TEAM ORANGE SUMMITS YR WYDDFA (SNOWDON) AT SUNRISE FOR MEN’S MENTAL HEALTH

saying ‘this does exactly what it says on the tin’ has become surprisingly rare but increasingly important.

There’s also a discipline to it. If you’re not hiding behind clever editing or inflated claims, you have to be confident in what you’re actually selling. The product has to stand up. The service has to deliver. There’s nowhere to hide. Which, in my view, is no bad thing for the industry as a whole. We’ve all seen the other side of it— overblown promises, underwhelming results, and customers left feeling like they’ve been sold something that didn’t quite match the brochure. That doesn’t just damage one company; it chips away at trust across the board. And there was a time when our industry was renowned for being shall we say, a tad misleading.

How ironic then that in a world full of filters, fakes and carefully constructed nonsense, one of the most ‘real’ experiences left is still the one our industry has always offered. A customer walks into a showroom. Has a conversation. Looks at a product. Or invites someone into their home, sits at the kitchen table, and talks it through properly.

No algorithm. No editing. No voiceover artist. No fake video. Just two people, face to face, working out what’s needed and what it costs.

Who’d have thought it?

After all the technology, all the noise, all the so-called progress… we might just end up back where we started.

Trust built the old-fashioned way. You can trust me: I’m a double-glazing salesman.

and

Fire safety glass manufacturer Pyroguard has raised over £4,000 for Men’s Minds Matter after a team of employees completed a sunrise ascent of Yr Wyddfa (Snowdon) to shine a light on men’s mental health.

Twenty employees took on the nine-mile overnight hike to the summit of Wales’s highest mountain, setting off before dawn and reaching the top in time for sunrise, pausing for a moment of reflection at the peak.

The challenge was organised in memory of colleague Mikey Shoer, Pyroguard’s former Technical Sales Manager for Ireland. Mikey was widely respected across the business and wider industry and known for his positivity, dedication and the lasting impact he had on those around him.

Neil Tilsley, Pyroguard’s COO, said: "I couldn’t be prouder of the team’s effort and unity. Reaching the summit at sunrise was a powerful moment and a true reflection of our team spirit. Mikey was a valued colleague and friend, and we’re honoured to support Men’s Minds Matter in his memory while raising awareness of men’s mental health."

Men’s Minds Matter is a UK-based suicide prevention charity dedicated to saving lives through psychological support, education and early intervention. The organisation works to support individuals experiencing suicidal thoughts, while also equipping families, friends and professionals with the tools to provide effective help.

Pyroguard remains committed to supporting initiatives that promote mental health awareness and encourage open, honest conversations across the workplace and wider industry.

To donate, please click here. For more information about Pyroguard please visithttps://www.pyroguard.eu

* Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows

doors industry for 30 years. His activities include manufacturing a full range of windows and doors in PVC-U and aluminium, an IGU facility, retailing and commercial contracting.

USEFUL NUMBERS

British Plastics Federation (BPF)

Tel: 0207 457 5000

British Standards Institution (BSI) – Standards & Publications

Tel: 0208 996 9001

BSI – Assessment & Certification

Tel: 0845 080 9000

BSI – Product Certification & Testing

Tel: 08450 765600

BBSA (British Blind & Shutter Association)

Tel: 01449 780444

Building Research Establishment (BRE)

Tel: 01923 664000

Council for Aluminium in Building (CAB)

Tel: 01453 828851

Dekura

Tel: 01952 201631

Door & Hardware Federation (DHF)

Tel: 01827 52337

Double Glazing & Conservatory Ombudsman Scheme (DGCOS)

Tel: 0345 053 8975

Fenestration Self-Assessment Scheme (FENSA)

Tel: 0207 645 3700

Get Britain Building (GBB)

Tel: 0870 162 0936

Glass & Glazing Federation (GGF)

Tel: 0207 939 9101

GQA Qualifications (formerly Glass Qualifications Authority)

Tel: 0114 2720033

SUPPLIES

Health & Safety Executive (HSE)

– Glass & Related Industries

Phil Smith, HM Principal Inspector

Tel: 01782 602300

David Appleton, HM Inspector

Tel: 0115 9712800

Proskills – Head Office

Tel: 01235 833844

Proskills – Glass & Related

Industries

Neil Robinson

Tel: 07917 015 322

Recovinyl (via Axion Consulting)

Tel: 0161 355 7618

The Glazing Ombudsman (TGO)

Tel: 020 7397 7200

UK Green Building Council

Tel: 0207 580 0623

Veka Recycling

Tel: 01322 38721

Waste & Resources Action Programme (WRAP)

Tel: 01295 819 900

Wood Window Alliance (WWA)

Tel: 0844 209 261

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