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H.265: squeezing even more out of compression The successor to H.264 may finally be making its mark p. 28
What’s the deal with all the DIY cameras?
Manufacturers are still figuring it all out, the same as the rest of us p. 19
Meet the new CEO of Vancouver’s Viscount
Scott Sieracki on taking access control to the next level p. 24
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Contents October 2015
www.sptnews.ca www.sptnews.ca
Cover Story
Departments
24 Redefining the boundaries
Ted Reid, president, Paladin Security Systems; Guy Calb, director, integrated systems; Fraser Cooper, CTO, Paladin Security Group; and Ashley Cooper, president and CEO, Paladin Security Group
Cover photo: Kim Stallknecht
`
Paladin Security Systems comes up with a winning perimeter protection formula for BC Hydro
By Neil Sutton
Why H.265 might be the break through that spurs 4K adoption
By Linda Johnson
By Vawn Himmelsbach
Retailers are also choosy cameras customers
By Dan Cremins
Columns
Tracing the history of a technology that knows you better than you do
By Minu Youngkin
By Scott Lindley
Wireless can open new doors for integrators
visit us online
Forging ties
By Richard McMullen
Rugged mobile NVR
Logic Supply has released a rugged mobile NVR certified by Milestone Systems, for use with their XProtect VMS platform.
www.sptnews.ca
Integrator Roundtable: The rising threat
SPT_October 2015.indd 3
Closing time
By Victor Harding
44
The 3M CR5400 Double-Sided ID1 Reader gives businesses a way to verify and authenticate driver’s licences, municipal ID cards, insurance cards, and more.
10:25 AM
Homeward bind
By Colin Bodbyl
20 Integrator Perspective
ID reader
Find these products and more at our online buyer’s guide www.securitypages.ca
52
Looking for the latest IP camera? What about a new managed access control system?
19 Camera Corner 20 Lessons Learned
40 Tune into wireless EAC
• Life-saving ADT dispatcher reunited with customer • Eagle Eye Networks takes a good look at Canadian market • Management changes at Avigilon • Siklu connecting with security customers • Canadian integrators join Security-Net • IDIS outlines three-year roadmap • A.p.i. buys Peterborough, Ont., central station
54 Q&A Scott Sieracki, CEO, Viscount Systems
36 The evolution of biometrics
DIY cameras may be everywhere but this is still the early adopter phase
35 Selling surveillance systems to enterprise retailers
33 The long view
6 Line Card
28 Impressive Compression?
4 Editor’s Letter
SP&T News asks integrators to offer insight on how the security industry has changed and adapted due to terrorism threats both overseas and closer to home.
www.sptnews.ca/videos
Follow us on
@ www.twitter.com/SecurityEd
Integrator Roundtable: The role of IT In this the last of three videos from Integrator Roundtable, participants discuss how IT departments are affecting installs of security equipment.
@SecurityEd • November/December 2014 3 www.sptnews.ca/videos
2015-09-24 10:01 AM
EDITOR’S LETTER
By Neil Sutton
The right ingredients Paladin Security proves it has what it takes
W
hen we ask companies (or their clients or partners) to enter a nomination for the Integrator of the Year award program, we stress that we are looking for examples of “true integration.” That can be difficult to define, especially in a market that has seen a lot of technical change in a relatively short span. But it’s a bit like baking a cake. Not only do you have to start with the right ingredients, you have to combine them properly, cook them at the correct temperature, present them in a pleasing fashion and ultimately, and most importantly, the end result should satisfy the customer’s palate. Paladin Security only had three months to bake their cake. Considering the size of the project ahead of them, that is not very long at all. For this, and other reasons, Paladin Security was selected as SP&T News’ 2015 Integrator of the Year by our editorial advisory board. It was not an easy decision (it rarely is), but judges were impressed by the technical savvy displayed and the cutting edge technology deployed. You can read more about the winning project on p. 24. Based on the customer’s reaction, they certainly approved and were more than willing to express that approval in our cover story. I have written about our winner, Paladin Security, many times, though not as often in the pages of this magazine. When I mention Paladin, it is usually in to regards to its guard business. Just recently, we ran a story about bodyworn cameras that quoted a Paladin executive. But that was in Canadian Security, sister publication to SP&T News, since that’s where our stories on guard companies tend to live. Clearly some of those silos are breaking down. (A few
years ago, the company also participated in one of our integrator roundtables.) Paladin certainly isn’t the only company whose operations are largely predicated on manpower services to offer security integration. But they have distinguished themselves with an award-winning project and, perhaps more importantly, a satisfied client. They are on the leading edge of a broader trend: security companies that stretch their boundaries. Whether it’s to grow their markets or simply for long-term survival (the distinction may be negligible), these companies are expanding their service offerings. There’s also the lure of the “one-stop shop” approach where a single vendor can sell a client on multiple services, effectively providing that customer a single touch point and possibly a discounted rate. I have also spoken to integrators who have either started or acquired IT services and networking firms, thereby widening their expertise and covering their bases. The market is changing, and probably for the better. The threat of competition, whether it comes from a telco or cable provider, an IT reseller, a big box store, or another entity the industry hasn’t acknowledged or recognized yet, is forcing people to step up their game. The Integrator of the Year award was established to recognize companies and leaders who are doing just that. I will continue to write about Paladin Security and other firms that are actively taking part in this transition. After all, who doesn’t enjoy cake?
“The market is changing and probably for the better.”
@SecurityEd
Are you receiving
Your Partner in Securing Canada Security Products & Technology News is published 8 times in 2015 by Annex Business Media. Its primary purpose is to serve as an information resource to installers, resellers and integrators working within the security and/or related industries. Editorial information is reported in a concise, accurate and unbiased manner on security products, systems and services, as well as on product areas related to the security industry.
Group Publisher, Paul Grossinger pgrossinger@annexweb.com Publisher, Peter Young pyoung@annexweb.com Editor, Neil Sutton nsutton@annexweb.com Online Editor, Rob Colman rcolman@annexweb.com Art Director, Graham Jeffrey gjeffrey@annexweb.com Account Coordinator,Trish Ramsay tramsay@annexweb.com Director of Soul/COO, Sue Fredericks
EDITORIAL ADVISORY BOARD Carlo Di Leo, Double Vision Group Colin Doe, Veridin Systems Canada Anna Duplicki, Lanvac Travis Firth, Tyco Security Products Mike Jagger, Provident Security Carl Jorgensen, Titan Products Group Bob Moore, Axis Communications Tom Richards, Lionsafe Security Paul Swan, Tri-Ed Distribution Josh Weidman, Medeco
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Applications...........................................................10 Appointments........................................................10 Calendar.................................................................10 Market Watch.........................................................12 Tech Tips.................................................................17 Meet The Players....................................................22 Dealer Council........................................................22
Life-saving ADT Canada dispatcher reunited with customer
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n ADT Canada dispatcher has been recognized with a Life Saver Award, presented by her employer, for her role in helping to save the lives of a family in Nova Scotia. The dispatcher, Karen Vastag, has been an ADT employee for 16 years. She was responsible for calling ADT customer Reza Kashiloo, whose residence was beginning to fill with toxic carbon monoxide in an incident that occurred last February. A heavy snowfall had blocked a vent causing a gas build-up inside Kashiloo’s Dartmouth, N.S., home. A number of family members were visiting him at the time, travelling from as far away as the U.K., Italy and Iran. Kashiloo recalls hearing the beep of an alarm coming from the basement early that morning, so he went downstairs to check it Andrea Martin, ADT Canada out. “Once I got to the main floor, the phone started ringing. I answered the phone. It was Karen with ADT. She said we had carbon monoxide release in the furnace room. First she asked if I was OK and all the family members were OK,” he says. Vastag also asked Kashiloo to move his family members to a safe location and told him the fire department had been notified, he says. They arrived shortly after to assess the situation and ventilate the house. “It could have turned out to be a really bad tragedy. Fortunately, everything worked out well,” says Kashiloo, adding that he and his family survived the incident unharmed. Vastag was later honoured at an award presentation in Calgary in August — an event that was also attended by Kashiloo, who travelled from Nova Scotia to thank her in person. “We were all very grateful. It was a really good opportunity [to meet her]. She’s a person we will all remember for the rest of our lives,” says Kashiloo. ADT has provided other Life Saver awards to employees in Calgary and Montreal, recognizing their role in life safety. The company’s award program also includes “Meet a Customer for Life” events on a more frequent basis, connecting ADT employees with customers whose lives have been positively affected by ADT service. Andrea Martin, president of ADT Canada, says that such events help recognize employees’ “noble
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calling” and the profound affect they can have during potentially life-threatening events that can occur in the home. “For me it’s very important for employees to be recognized for that. There’s not a lot of companies that you can work for that help save lives,” says Martin. “When you get to see the direct impact of answering those alarms, it makes the job real.” Life-saving intervention is also the product of a monitored solution, adds Martin, helping to distinguish third-party alarm monitoring from the raft of DIY home security solutions that have flooded the market in recent years. “Monitoring is our north star,” she says. — Neil Sutton
ADT customer Reza Kashiloo (left) reunited with dispatcher Karen Vastag at an award presentation recognizing her achievements
Eagle Eye Networks takes a good look at Canadian market
E
house their data in Montreal, it’s not exclusively agle Eye Networks has opened a data centre in Montreal, its first outside the U.S., in Canadian, says Drako. “If a U.S. customer comes to me and says, ‘I an effort to appeal to Canadian customers want to put my data in a Canadian data centre,’ who would prefer their data be stored locally. Eagle Eye is a provider of Cloud-based video we’re going say, ‘OK, that’s fine,’” he says. “It doesn’t make that much nevermind to us — surveillance. In addition to the new it’s really just about what the customer Montreal location, it operates data wants.” facilities in Austin, Tex. and Santa Drako believes in the efficacy of Clara, Calif. At press time, another Cloud-based solutions, positing that undisclosed location was due to open. surveillance is following the same trend While the Internet may in theory as other services that were once locked be borderless, the practice of retaining into static solutions, like email, file data can have different ramifications transfer and desktop software. “It’s depending on where it’s stored. “In much easier to use a Cloud-based sergeneral, when you’re dealing with cusvice, pay for what you use and reduce tomers’ data, whether it be computer Dean Drako, Eagle Eye your upfront investment costs,” he says. or video data, customers don’t want Networks Drako also recently purchased their data to go out of country. The laws that apply can get very confusing,” says Dean Cloud-based access control firm Brivo for US$50 Drako, president and CEO of Eagle Eye Networks, million. While Brivo and Eagle Eye will continue to run as separate companies, there are obvious adding that the company places a premium on synergies which allow for integration between their encrypting its data both at rest and in transit. respective products, he says. Eagle Eye’s service offers the ability to store “With Brivo and Eagle Eye under the same video data from its VMS in the Cloud, which is appealing to customers based low maintenance and stewardship, the resellers and the installers and the investment costs, maintains Drako. The company integrators are kind of excited that someone’s very seriously addressing the Cloud services that they so has some customers in Canada that precede the new desperately need to meet what the customers are centre in Montreal, he says, and they will be given the opportunity to move their data there. Eagle asking for,” he says. “There’s a lot of integration that’s going to be Eye also has a partnership in place with integrator done between the products so that it’s seamless for Diebold and will be selling the service in Canada the customer.” through them. While the intent is for Canadian clients to — Neil Sutton
SP&T News • www.sptnews.ca
SPT_October 2015.indd 6
2015-09-24 10:01 AM
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Siklu connecting with security customers
I
sraeli-based wireless networking technology firm Siklu Communication is making inroads into the surveillance market through a series of partnerships and by hiring an industry veteran. Alex Doordyun, Siklu’s director of business development and sales for security and surveillance, joined the company six months ago. He was formerly business manager at Johnson Controls.
“Siklu sees the security market as a key growth area for our technology.” — Alex Doordyun, Siklu Doordyun is tasked with helping the company sell its networking technology, which is well established in the telephony market, for security applications. “Siklu sees the security market as a key growth area for our technology. They’d already had a good number of successes in this market [in the year] before I joined the company. They decided to expand their scope into the security surveillance market. Up until then, their primary market had been on the telecommunications side,” says Doordyun.
of markets that we operate in — city surveillance, Doordyun adds that the transition from anatransportation, campuses,” says Doordyun. logue to IP is helping to drive that market presence The company’s U.S. headquarters is located in for the company and its point-to-point wireless Fair Lawn, N.J., and also has a presence solutions, which are suitable for surveilin Ottawa where its regional sales manlance systems, particularly in municipal ager for northeastern Canada and U.S., environments where low-frequency netPaul Lefebvre, is based. Lefebvre joined works are already over-used. the company approximately 18 months Existing 802.11 frequencies are “getago. ting very, very congested, particularly in While the company’s products are urban areas, where there’s a lot of wireavailable in Canada, it does face limitaless activity going on — not just for surtions here. “Only the 60 GHz frequenveillance,” he says. cy is currently regulated in Canada, so “Our technology is at higher frethe 70 and 80 GHz are not regulated,” quencies — 60, 70, 80 GHz — which are Alex Doordyun, Siklu explains Doordyun. “Sixty GHz is more uncongested and interference free and as for short range products, so it’s ideal for a result a lot more reliable and stable in edge-level connectivity … as opposed to 70 or 80 terms of providing a wireless connection.” GHz, which is more for long range, up to about a The company has formed a partnership with mile and a half. That currently limits our expansion Anixter, which is distributing its products in North into the Canadian market, but there are lots of opAmerica. It is also reaching out to security installers, portunities for the 60 GHz technology.” expanding beyond its base of IT resellers, and has a The company also recently received US$18 milrelationship in place with Johnson Controls. lion in funding, which will help the company not In addition, Siklu has partnered with established only with its push into security but also residential security vendors like Axis Communications, OnSSI, networking solutions such as Gigabit to the Home Milestone Systems, Arecont Vision and Avigilon. (GTTH), says Doordyun. “We’re working with the top-end camera and — Neil Sutton VMS manufacturers who operate in the same kinds
Canadian integrators join Security-Net
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wo Canadians have joined Security-Net, a global group of independent security integrators with approximately 60 locations globally. Dominic Burns, president of Toronto-based A.C. Technical Systems and Curtis Nikel, CEO of Edmonton-based Contava, are Securty-Net’s latest members. (Contava was also the 2011 winner of SP&T News Integrator of the Year award.)
“It was an opportunity to learn more about the business.”
— Curtis Nikel, Contava
Security-Net, founded in 1993, is a provider of security integration services made up of a network of individual companies. The majority of its members are based in the U.S., but it also has locations in South America, the Caribbean and Europe. A.C. Technical and Contava are the first Canadian organizations to join since Sam Shalaby, then-owner of Ottawa-based Future Security Controls, joined in 2011. The combined Security-Net workforce is approximately 1,400, and the organization is governed by a board that includes a president, vice-president, treasurer and secretary. The board
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meets on a quarterly basis and holds additional regular teleconferences. “It’s very structured, very organized, as a group to really fulfill on national accounts and local accounts, but also to expand ourselves and market ourselves to manufacturers and to exchange best practices, all in a safe environment,” says Tom Asp, who chairs Security-Net’s membership committee and is also the president and CEO of member company VTI Security, based on Burnsville, Minn. “There’s a lot of expertise and a lot of years in the security industry within these companies,” he says. For Nikel, joining the group was a nine-month process, from initial discussions with Asp to finalizing membership in August. Nikel says he went through an interview process and had to make a formal presentation to the entire group, as all prospective new members do. Membership may help foster new business for Contava, but Nikel says the revenue upside is only one aspect. “It was an opportunity to learn more about the business from individuals who are deeply immersed in the business,” he says. Dominic Burns offers a similar perspective on the advantages of membership. “It’s all well and fine being independent and being able to compete against the large nationals, but one of the main reasons for me was being able to join a group of like-minded individuals where we get an opportunity to share best practices,” he
S
Tom Asp, VTI Security
Dominic Burns, A.C. Technical Systems
says. “We’re getting the benefit of all the knowledge.” Trust and integrity are integral to membership, says Asp. Each member has an equal say in how the organization is run. There’s also strength in numbers, allowing the member organizations to compete effectively against larger, national integrators. “When the nationals are making their presentations and are saying, ‘Look at our coverage, look at how many employees that we have,’ we’re able to put our map up and show how many locations we have,” he says. In addition to the two new Canadian firms, Columbia, S.C.-based integrator A3 Communications also recently joined Security-Net. — Neil Sutton
SP&T News • www.sptnews.ca
SPT_October 2015.indd 8
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LINE CARD Applications Las Vegas community protected by IP security solution A Las Vegas country club community is using Raytec VARIO IP PoE LED network illuminators as part of an overall security system in an effort to deter crime. Axiom Design, a technology consulting firm, was responsible for the system design and technology integration. Axiom Design required a broad security solution to help successfully detect, identify and alert the client and an off-site central video monitoring station. The system was also required to be easy for the client to operate in order to confirm activity on the premises and alert the authorities. The City of Las Vegas has a “No Response” policy which states that without verification, no emergency responders will be dispatched. A system was custom designed, with information centrally managed and relayed between all devices by two software platforms: a Crestron integrated home automation control system and a Mobotix video software (VMS) platform.
Calendar Dubai airports manage thousands of cameras Dubai Airport Authority is using Genetec Omnicast to manage security operations for an infrastructure that includes access control systems, a variety of IP and analogue cameras totalling almost 8,000 and Barco video walls across multiple control rooms. Dubai International serves more than 68 million passengers and Al Maktoum International, which opened in 2013, will become the largest airport in the world with an ultimate capacity of more than 160 million passengers annually. Ten years ago, the Authority embarked on an upgrade project, updating analogue infrastructure. Currently, there are more than 6,500 cameras on the Omnicast system at Dubai International and an additional 1,200 cameras at Al Maktoum International. The airports are still using analogue cameras, making them available through IP encoders. Dubai Airports Authority is also using a map-based interface called Plan Manager.
Denver food bank aided by security donation
October 9-14, 2015 CSAA Annual International Meeting Sonoma, Calif. www.csaaintl.org October 14-17, 2015 CEDIA Expo Dallas, Tex. expo.cedia.net
Foodbank of the Rockies (FBR), in Denver, Colo., has upgraded its security system with an expanded 3xLOGIC NVR and new IP cameras. For the past 36 years, FBR has provided more than 519 million meals to those who need them through service programs and partner agencies. Earlier this year, FBR undertook a renovation project at its main facility. Security integrator iCAM Video Management Solutions provided design and installation expertise. FBR is upgrading to 64 cameras, updating its seven-yearold video system. 3xLOGIC donated its V7300 Series NVR Appliance preconfigured with VIGIL VMS software. “We are upgrading our security system to be an effective part of the FDA and AIB (American Institute of Baking) food defence strategy by having more and higher quality cameras,” says Tony Alexis, chief operations officer, FBR, in a statement.
Appointments
October 20, 2015 Monitoring Station Symposium Toronto, Ont. www.canasa.org October 21-22, 2015 Security Canada Central Toronto, Ont. www.securitycanadacentral.com October 28-29, 2015 Securing New Ground New York, N.Y. www.securingnewground.com October 30, 2015 Anixter Showcase Montreal, Que. www.anixter.ca November 5, 2015 BICSI Canadian Region Meeting Mississauga, Ont. www.bicsi.org November 5, 2015 CANASA Golden Horseshoe Member Breakfast Meeting Burlington, Ont. www.canasa.org November 18-19, 2015 ISC East New York, N.Y. www.isceast.com November 19, 2015 ADI Expo Montreal, Que. www.adiglobal.ca November 25, 2015 CANASA South Western Ontario Chapter Member Breakfast Meeting London, Ont. www.canasa.org
Mikaël Lavergne
Scott Jupp
• Mikaël Lavergne has been appointed Eastern Canadian regional sales manager for Aiphone. Lavergne previously worked with Speco Technologies and Clinton Electronics. • Scott Jupp has joined Stanley Security Solutions as director – national accounts & vertical markets. Jupp is also the Ontario chapter chair of the International Association for Healthcare Security & Safety (IAHSS). • DeVon Labrum has been
DeVon Labrum
Colin Bodbyl
appointed CEO of Juniper Systems, maker of ruggedized equipment for field work. Labrum replaces Rob Campbell, who led the company for 14 years. Campbell is now the president of Campbell Scientific. • Colin Bodbyl has joined Mississauga, Ont.-based UCIT Online Security as director of technology. Prior to joining UCIT, Bodbyl founded surveillance product consulting firm Zeecure.com.
Jei Mercado
Justin Wheatley
• LILIN Americas has appointed Jei Mercado as product manager. Mercado will focus on the training, development and deployment of LILIN’s new and existing portfolio of IP cameras, software and network video recording solutions. • Oncam has appointed Justin Wheatley as vice-president of product management. Wheatley joins Oncam from Wavestore, where he held the role of director of engineering.
November 25-26, 2015 SecureTech Ottawa, Ont. www.defenceandsecurity.ca/ securetech December 2-4, 2015 PM Expo Toronto, Ont. www.pmexpo.com December 9, 2015 Focus On Health Care Security Toronto, Ont. www.focusonseries.ca April 6-8, 2016 ISC West Las Vegas, Nev. www.iscwest.com
10 SP&T News • www.sptnews.ca
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2015-09-24 10:01 AM
Advertorial
How can Axis open doors for you? A
xis Communications is bringing new functionality to the physical access control industry with the AXIS A8004-VE Network Video Door Station. It is a perfect complement to any surveillance installation and offers new possibilities to effectively control entry to any premise. The AXIS A8004-VE is an open, nonproprietary IP-based door station built for two-way communications, video identification and physical access control. Meaning, you get reliable audio and visual entry control all in one product. Since the AXIS A8004-VE is based on open IP standards and interfaces, it ensures easy installation and integration – providing you with new and innovative possibilities to secure new business and not to mention, a long term ROI.
can monitor and record what happens at any door and simplify every day operations. The audio capabilities include a built in mic and speaker with advanced processing for echo cancellation and noise reduction facilitating clear, legible twoway audio whether you are conversing over HTTP or via the built in SIP client. More importantly, its LED illuminated call button provides sufficient light to identify a visitor in complete darkness. As with all Axis cameras, full support for Axis and 3rd party applications allow for a variety of analytics to be uploaded to the camera to meet even the most stringent requirements. These applications reside at the edge, so they do not require a server and you can expect lower bandwidth reductions.
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SPT_October 2015.indd 11
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Management changes at Avigilon
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services to the company over the ancouver-based Avigilon next year. announced early September “Avigilon has experienced treit is reorganizing its manmendous growth in its business and agement team and streamlining its employee base,” says reporting structure. Schmode in a prepared Avigilon’s product statement. “I’m extremedevelopment, sales, ly proud of Avigilon’s marketing, operations, achievements and ongofinance, legal and ing success.” human resources will “I wish to thank now report directly to Bryan for his contribuAlexander Fernandes, Avigilon’s founder, tions to Avigilon, which president, CEO and have greatly added to our chairman of the board. success,” adds Fernandes. Alexander Fernandes, The company also “This reorganiAvigilon announced two major zation is the culminadepartures: Bryan Schmode has tion of recent management changresigned as Avigilon’s chief operes designed to foster a nimble and dynamic culture. Avigilon outpaces ating officer and Collis Heath, its competitors, and our refreshed Avigilon’s former senior vice-presleadership structure supports this fast ident of global operations, has also pace by facilitating efficient decileft the company. sion-making and innovation.” Schmode will provide consulting
12 SP&T News • www.sptnews.ca reliance_SPT_June.indd 1
market watch Company (ticker) Price (Sept. 2) 52-week low 52-week high ADT (ADT) AlarmForce Ind. (AF.TO) AlarmCom Hldg (ALRM) Allegion (ALLE) Anixter International (AXE) Avante Logixx (XX) Avigilon Corp. (AVO.TO) Checkpoint Systems (CKP) Cisco Systems Inc. (CSCO) Diebold (DBD) Flir (FLIR) Gentex (GNTX) Honeywell (HON) Johnson Controls (JCI) Mace Security (MACE) Napco (NSSC) ScanSource Inc. (SCSC) Stanley (SWK) Tyco Int. (TYC) United Technologies Corp. (UTX) Verint Systems Inc. (VRNT) Vicon Industries (VII) Viscount Systems (VSYS)
$32.13 $11.18 $15.92 $59.32 $62.94 $0.31 $12.37 $7.78 $25.65 $30.22 $28.29 $15.53 $98.01 $39.68 $0.40 $5.72 $36.63 $99.09 $36.00 $91.24 $51.67 $1.52 $0.01
$29.61 $9.87 $10.26 $43.81 $56.97 $0.23 $11.63 $7.29 $22.49 $29.60 $26.34 $13.17 $82.89 $38.48 $0.32 $3.98 $29.53 $79.03 $34.01 $87.17 $46.91 $1.22 $0.01
$42.88 $12.25 $19.15 $66.05 $91.66 $0.44 $25.62 $14.23 $30.31 $38.97 $34.46 $19.06 $107.41 $54.52 $0.49 $6.16 $42.52 $111.18 $45.22 $124.45 $66.45 $6.14 $0.10
2015-06-22 9:46 AM
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LINE CARD
IDIS America outlines three-year roadmap
I
DIS America has introduced its U.S. sales team and revealed broader plans that include how it will address the Canadian market. The company made a splash earlier this at the ISC West conference in Las Vegas in April, officially launching IDIS America, the North American arm of IDIS Global, based in Korea.
“We’re engaging the channel at the integrator level.” — Keith Drummond, IDIS That was the initial step in what Keith Drummond, senior director of sales, IDIS America, based in Dallas, Tex., is calling a three-year plan to fully bring the company to market in North America. Drummond says the main goal during year one is to familiarize potential partners and end users with the IDIS name, as well as its product suite, which includes cameras, 4K monitors,
and everything in-between. Dealers may have used IDIS product in the past, but were unaware of their origins, says Drummond, since many of its products, such as its DVRs and NVRs, were made available to the market through ODM (original design manufacturer) arrangements. “IDIS has been around for 18 years with product all over the world, but under other people’s brand names. Our first issue and hurdle we have to clear with the channel is just to let them know who we are. They may have used our products, they may have installed them — they just didn’t know that was IDIS,” he explains. The company is making inroads into Canada and the U.S. by establishing relationships with dealers, he says. Its dealer program is “in its infancy” says Drummond, but will include discounts and training as well as support and marketing opportunities. “We’re engaging the channel at the integrator level with that methodology. That’s no different than how we are starting to do it and will con-
The IDIS America sales team: (from left) Matt Bischoff, Cliff Golden, Lisa Polk, Jason Burrows, and Keith Drummond. (Photo Credit: Rebecca Swink)
tinue to do it in Canada as we go forward. It’s really building that channel partner program and making sure it provides those kind of benefits to the reseller,” he says. As the company moves out of that brand recognition phase, it will start to focus more heavily on those dealer relationships. “We’ll put some gasoline on that fire, starting next year,” says Drummond. He adds that the next phase will also include a shift to building vertical markets for IDIS products. Wherever possible, IDIS will sell direct to dealers, though Drummond says the company will consider using
manufacturer’s rep firms or small distributors in regions of North America where it makes sense. IDIS also has plans to hire dedicated personnel in the Canadian market, starting with regional sales managers in Eastern and Western parts of Canada. Those plans are still at least a year away from completion, says Drummond; the target date for that is late 2016 or possibly even early 2017. “Our focus is naturally to include Canada into that launch of IDIS America. We’re really focusing on the North American continent,” he says. — Neil Sutton
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.p.i. Alarm confirmed that it purchased another central station this summer: Trent Security Systems, based in Peterborough, Ont. Details of the transaction were not disclosed. As a result of the acquisition, “we add another ULC-listed central in Ontario, which helps us with our plans building towards the new UL standards coming in a couple of years,” says Josh Garr, director, in an email to SP&T News. A.p.i. also gains 17 new employees and a substantial PERS business. Trent Security’s previous owner, Martin Wormald is retiring but will
stay on to manage the transition, says Garr. Garr says the business will continue to operate under the Trent Security name. Station manager Eryn Coull will continue to oversee the business, reporting into back to the main station in Concord, Ont. Garr adds that “we are upgrading the current Trent technologies to our standards and the clients will benefit.” The acquisition brings the total number of stations a.p.i. operates in Canada to six. The company also operates two stations and a disaster recovery centre in the U.S. — Neil Sutton
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2015-09-08 10:01 3:28 PM 2015-09-24 AM
8 3:28 PM
Tech Tips
Advice from industry insiders
Linux or Windows? By Shawn German
I
n today’s market we have many choices and categories of products when it comes to recording devices. The most common recorders on the market today fall into the category of embedded machines — usually in the four to 16 camera range. These machines were designed for one main purpose, and that is to record a particular manufacturer’s camera and to do it very reliably. This is what makes the embedded market so enticing; they weren’t designed to Shawn German support a multitude of manufactures (usually just one) but are designed to be a streamlined solution that eliminates all the headaches of IP. You have a recorder running a Linux backbone, known for its high reliability and stability, as well as its purpose of only talking the language of a single manufacturer’s camera, creating an ultra-reliable product. However, this simplicity also generally means that these systems won’t support some the higher end features that a PC with VMS would support, such as different types of smart searches. But where they lack these features they make up for it with a lower price point and a simple to use interface with little maintenance. A PC-based system running a VMS can come in two variations, Windows or Linux, but for the most part they are commonly Windowsbased machines. One of the main benefits to moving into a PC-based platform running a VMS program is the ability to have a more open architecture platform to accept a multitude of camera manufacturers. You are no longer shackled to a single manufacturer’s recorder and only their cameras, but this does come at a cost — and that cost is a more expensive recorder (also known as a server) as well as licensing for the cameras. Licensing seems to be a bad word in our industry but the reality is that for a manufacturer or software company, to develop maintain and test a multitude of other manufactures cameras takes a team of people and hours of time which translates to licensing fees. Some VMSes can support over 80 different manufactures
cameras which can total to more than 3,000 models of cameras. This is a major upside to a PC-based system, offering huge flexibility in the camera products they can
if the situation is more of a retail environment or an application where scalability is needed and the user will constantly be using the system and checking playback, then a PC-based solution might be best. Shawn German is regional sales manager at WatchNet (www.watchnetinc.com).
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use on a particular project. Not only do we have more selection but also more features within the software. To summarize, if the application calls for a simple to use system with high reliability and the customer will only check or look at the system every couple of months for an incident, go with the embedded solution. However
9/15/15 9:49 AM
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2015-09-24 10:01 AM
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CAMERA CORNER
By Colin Bodbyl
Homeward bind DIY surveillance tools have proven to be a double-edged sword for the established industry
C
onsumer surveillance products have seen a rise in popularity over the last few years. This kind of growth and attention is good for the surveillance industry as a whole. However, for integrators who are trying to sell surveillance systems to SMEs, consumer products can mislead their customers’ expectations. Until recently, installing a home surveillance system was not cheap or easy. It required running wires through finished homes and complicated configurations to allow for remote viewing. In short, it was too difficult for the average do-it-yourselfer. At the same time, the residential market was too small for video surveillance installers to make a living off. For this reason, the residential market never saw much growth and was largely ignored by manufacturers in the industry. Over the last few years, however, innovative startups have carefully targeted the residential market. They created camera systems that were so easy to install that anyone could do it. These systems often
“Until recently, installing home surveillance was not easy.” require little more than power and an Internet connection. Software and user interfaces were redesigned to give users exactly what they always needed — simplicity at a low cost. Suddenly consumer surveillance products surged in popularity. The downside to all this however, is that once a simple and inexpensive product takes over the residential market, it’s only natural that consumers start to expect that the same products and technology could be used to secure their businesses. Several large professional video surveillance manufacturers picked up on the trend and capitalized on it by creating simplified product lines that can satisfy SMEs without over-extending their budgets. Other manufacturers chose to stay true to their roots, focusing on premium products and avoiding low-cost solutions. While manufacturers have the opportunity to join the trend or try to fight it, integrators are facing
a more challenging situation. Only a small group of integration companies service purely enterprise customers. The bulk of integrators make their living in the SME space. As surveillance systems as a whole become commoditized, so do the skill sets expected from integrators, which in turn lowers the perceived value of their experience. While manufacturers may be able to create low-cost products, the cost of an experienced installer remains the same regardless of the cost of the system they are installing. The boom in consumer surveillance products is good for the security industry as a whole, but, for integrators in the SME space, consumer products only add more challenges. By altering the expectations of end users, cheap/simple consumer products are making it harder for integrators to sell their expertise. More than ever, it’s now important that integrators present end-users with solutions rather than just cameras. Colin Bodbyl is the director of technology for UCIT Online Security (www.ucitonline.com).
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2015-09-14 3:05 19 PM @SecurityEd • October 2015
2015-09-24 10:01 AM
LESSONS LEARNED
By Victor Harding
Closing time Know when and how to get out of the security business
W
hen is the right time to sell your business? Well the standard answers are as follows:
• When you, the owner, have had enough. Going at your business with diminishing enthusiasm is not a good idea. • Sell when you have “your ducks in a row” meaning your business is in good shape. • You feel confident that there are multiple buyers out there for your business. You may have to consult a broker to determine this. • Try to sell when times are good and at a time when there are not too many other businesses like yours for sale. Both of these points are hard to gauge but again a broker may be able to help. My experience is that 85 per cent of the time the owner knows when it is time to sell. The two most common reasons I see are: The owner knows that what they can get for their company is enough to last them through retirement. Or the owner has simply
had enough of the security industry and wants to do something else. In both cases, the selling price is important, but it is not the only reason they are selling. Equally important, the owner is not being forced to sell and is willing to stick around for a year after to provide good transition on the deal. Both of these points usually help the owner get a better deal. There are other cases where a sale of the business has become necessary but the overall situation is more complicated — a partnership is splitting up, an owner is separating or divorcing or there is an illness in the family. However, the really great thing about selling a security alarm company is that generally the sale provides a big pay day for the owner — certainly a lot bigger than what they were taking out of their company year by year. There are some macro trends in the alarm industry that might affect a decision to sell: • It is becoming harder to grow an account base these days. Attrition rates are climbing. • Maintaining an alarm account base takes time and
INTEGRATOR PERSPECTIVE
costs money. Many dealers find that looking after an account base distracts them from being able to focus on larger, higher margin and often more interesting work. An alarm dealer with 1,000 accounts might have six per cent annual attrition if he or she is good. That means they have to replace 60 accounts just to stay even. • DIY is coming. When I look at the millennials, I start to believe that there is a real threat that the next generation will opt for a security situation that may not require a professional install or monitoring. Frankly, the two biggest reasons I see as to why many dealers do not sell their accounts are not necessarily great reasons. First, I think they like the fact that they have 500-1,000 customers that they look after without calculating what it is costing them and secondly they may have correctly realized that without the monthly monitoring revenue they would have to dramatically restructure their business. Victor Harding is the principal of Harding Security Services (www.hardingsecurity.ca).
By Richard McMullen
Forging ties Relationships through industry partnerships and community outreach affect more than just the bottom line
R
elationships are critical to any successful business. Relationships with our clients, suppliers, staff and community allow us to continue to grow and develop our business. Collaboration is not only critical, it allows us to develop and explore new opportunities. Client relationships are key to doing business — more importantly, doing repeat business. Understanding their individual requirements allows us to develop solutions that best address their concerns. It sounds simple, but it can be complicated. The best relationships develop over time and require nurturing and adjustments. Equally important, relationships exist with our supply partners. Having the proper mix of product and service offerings can make you an invaluable partner. Knowing just how to achieve this can be tricky. Like many companies, we support a wide variety of solutions for video surveillance, access control and intrusion detection applications. Finding the balance and the right solution for your
“Sometimes our relationships involve collaboration with unlikely partners.” client is critical. We understand that you cannot be all things to all people. We also appreciate that we have to maintain our order volume and bring value to our suppliers. Employee relationships are also fundamental as we continue to grow. Stakeholders across the spectrum, including our front line technical, sales and administration teams have direct relationships with our clients and management team. These relationships are more than salary and benefits; they are about connecting with them as individuals. Again, having a mutually beneficial arrangement makes these relationships flourish. At FCi, we are deeply involved with CANASA, Crime Stoppers and a variety of causes that we are passionate about. Our team members help
coach, mentor and develop talent in arenas, soccer pitches and other venues across our community. Connecting with the community is another relationship that requires commitment and investment. Sharing expertise and helping to support worthwhile community programs leaves a lasting legacy and community relationships allow you to share your business success with others. Sometimes our relationships involve collaboration with unlikely partners. Partnering on projects may involve working with competitors or unlikely allies. Sub-contracting or providing service offerings for others can be rewarding. There can also be reciprocal opportunities. Clearly, maintaining strong and healthy relationships can be a challenge. The challenge is absolutely worth the effort as the benefits to these relationships can be rewarding and provide successful outcomes for all involved. Richard McMullen is partner, security solutions, FCi (www.fci. ca), and national president of CANASA (www.canasa.org).
20 SP&T News • www.sptnews.ca
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Join us at
CANASA – Booth 405
2015-09-24 2015-09-14 10:01 2:45 PM AM
LINE CARD Meet the Players Sam Shalaby, Owner, Feenics SP&T News: How long have you worked in the security industry? Sam Shalaby: My career in the industry started in 1978 as a technician while still in college. In 1982 I founded Acme Lock Security which focused on long-established architectural hardware and locksmithing. In 1989, I founded Future Security Controls Inc., with a focus on utilizing cutting edge technology. In 1998 I took the knowledge I accumulated from the hardware and electronic centric businesses and amalgamated Acme Lock Security and Future Security Controls to create AFSC, a full-integrated security solutions company. It was through AFSC that I was able to focus my vision and elevate the level of service we provided. AFSC had the opportunity to complete a number of largescale projects across the country. In 2013, AFSC was sold to Convergint Technologies. Most recently, I founded Feenics a startup software company focused on moving access control to the Cloud through a true thin client and with no appliance on site. Our flagship product, Keep by Feenics, does just that. I’m incredibly proud of the product my team and I have brought to market.
SP&T News: How has the security industry changed since you first entered the market? SS: Technological innovations have led to a swell in products and services offered. The biggest change is how the digital world has begun to mesh in the security space. As an integrator, you have to ensure that you’re at the edge of creativity so that you can continue to compete. SP&T News: What technology, solution or practice is going to take industry to the next stage of its evolution? SS: Cloud computing and how it facilitates innovation, adaptability and flexibility. Cloud-computing can also allow integrators to expand their services to provide SaaS (managed services) which should become an essential part of any integrator’s business. Adoption of mobile technologies is another big factor. Wireless locks will be another big game changer. SP&T News: Are there any hurdles that the security industry still needs to overcome? SS: Because of the nature of security, the industry is slow to adapt to new technologies. While I under-
stand the need for time and field-testing new products and services, there’s a threshold that’s all too often passed where it’s clear that this industry is simply slow to adopt. Formerly, large-scale systems required large scale investments making it difficult for an end-user to adopt the latest and greatest technologies. These legacy systems are responsible for some of the stagnation I’ve mentioned. SP&T News: What are some of your hobbies and interests outside of work? SS: I took up flying some time ago, which I really enjoyed. I’m a family man, and savour the moments I get to spend with my children and extended family. I also enjoy traveling with my wife when time permits. SP&T News: What is your favourite movie? SS: The Old Man and the Sea, starring Spencer Tracy, based on a Hemingway novella. Great movie, simple story but quite profound, with a different take away for each viewer. For me it was: Continue to do what you must to the best of your ability, and do not be discouraged by the outcome.
Dealer Council What is the biggest disconnect between end users and the dealers who provide them with service? Roger Miller, Northeastern Protection Service, Halifax End users develop an initial expectation of a product or service based on some form of proposal made by the dealer or from marketing material that has been developed by the manufacturer. With any product or service, there can be a lot more information needed than the content that is produced for promotional purposes. As a dealer, disconnect or misunderstanding is something we strive to avoid, yet it does happen. Sometimes it is because the end user is in a rush to get an installation complete and fails to take the time to understand what has been proposed. Maybe we as the dealer haven’t taken the time necessary to explain the solution. A prime example is the proliferation of video alarm verification products for residential and commercial applications. End users see the commercials for these products and develop an understanding that adding a camera to their security system will give them all of the features for the low price of $9.99 per month (actual ad prices in our region). In the industry we know that there is more work required than simply adding a camera, and more expense. It is up to the dealer to understand from the end user (commercial or residential) exactly what they are asking for, and then ethically provide a price to achieve that product or service. Anything less than that will begin the disconnect process.
Virgil Reed, Reed Security, Saskatoon The biggest disconnect between end users and dealers is inconsistent post sales service. Let’s face it: most dealers are great at generating revenue but not at maintaining accounts. Dealers pay attention to signing up new accounts because they are paid large lump sum commissions. Dealers pay little attention to providing same/next business day service because there are little to no commissions being paid to keep existing clients happy. After all, the account has been sold to the dealer program. On the other hand, independent security providers pay attention to signing up new accounts AND pay attention to providing great service. There’s no lump sum commission and the revenue is earned monthly. The longer the account stays on board, the more revenue the independent earns. Providing fantastic service is key in developing long term relationships. Maybe it’s time to consider new payout formulas so that the dealer is rewarded for providing better service? (Hint: profit sharing.) Dealers range in size from a two person home-based small business to larger entity with multiple locations. Which one has better service? The size, resources and leadership of the company also have a direct impact on service levels.
22 SP&T News • www.sptnews.ca
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Redefining the boundaries Paladin Security is named SP&T News’ Integrator of the Year thanks to an ambitious perimeter protection project for BC Hydro By Neil Sutton
I
f you ask Ted Reid, he’ll tell you that Vancouver-based Paladin Security has been in the integration business for decades. But Reid, the president of Paladin Security Integration, the firm’s systems division, will also tell you that it’s really only in recent years that that side of the business has truly come into its own. “We’ve been on a long journey trying to build a full service model. Particularly in the last few years, we’ve taken some real steps trying to build up our security systems capability. Our alarm book now is probably one of the largest in Western Canada. Our integrated business has grown considerably, particularly in the last 18 months,” he says. Paladin is chiefly known as a guarding company, and that still accounts for roughly 90 per cent of overall revenue, says Reid, but there’s been a marked devotion to systems of late.
24 SP&T News • www.sptnews.ca
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2015-09-24 10:01 AM
2015
SECURITY
The effort has not gone unnoticed. Paladin is the winner of SP&T News’ annual Integrator of the Year award, sponsored by Anixter Canada. The company submitted a nomination for a project it completed earlier this year: an advanced intrusion detection system for a BC Hydro site in lower mainland B.C. The project carries all the hallmarks that judges look for in a winning integration nomination: ingenuity, the ability to work well with partners, complexity, customer satisfaction and that elusive quality that has come to typify all winning entries over the years: “true integration.” For Paladin, the project was managed by Guy Calb, director of integrated systems. Calb joined the company in 2013 with considerable experience in both integration and construction already under his belt (the firm also recently hired ADT veteran Iain Morton to help out with expansion plans in Eastern parts of Canada).
“We’ve been on a long journey trying to build a full service model.” — Ted Reid, Paladin Security Integration Calb says that Paladin was tasked with addressing a specific problem for BC Hydro — cut down significantly on criminal activity on a sprawling site covering an area greater than 20 football fields, comprising several different business units. “It’s a large location. They store a lot of very expensive materials there. There were a large number of thefts in the region, which is what initiated the project,” says Calb. “What they were looking for was a perimeter intrusion detection system that
would integrate with their video system as well as their access control system to help prevent any intrusions into the facility. The idea was to capture people before they actually penetrated into the facility. It all ties back to their main control centre, which they’re operating 24x7.” Arik Garber, manager of security operations, corporate security, BC Hydro, says the site was beset with intrusion issues before Paladin stepped in, experiencing as many as seven incidents a week. The location is bordered on one side by woods — a popular spot for squatters, he says, who saw the facility as a potential for an easy score. “Jumping in and stealing anything they can steal . . . became a national sport for them,” he says. The costs associated with this type of crime were an estimated $200,000 annually, based on data BC Hydro had put together in 2012. But there were even greater costs that were difficult to quantify,
Photo: Kim Stallknecht
INTEGRATOR OF THE YEAR
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Photo: Kim Stallknecht
Paladin Staff (from left): Jennifer Elliott, Darryl Lafek, Corinne Misceo, Chris Smiley, Prentiss Danyluk, Terra Wynnychuk, Graham Meeres, Guy Calb, Ying Huang, David Sharpe, Lauren Price, Michelle Caron, Ted Reid, Moe Atabakifar, Trevor Charron, Fraser Cooper, Ashley Cooper, Michael Liu
since theft and vandalism caused various delays and interruptions of service — something Garber ballparks at an additional $750,000 a year. The solution was to deploy a laser detection system — one that had already been successfully used in other parts of the world, including Israel, where it has been deployed for defence forces. The solution not only had to tie into the existing access control and CCTV system, but also make the best use of guards on site, so they could be deployed more efficiently to intercept would-be interlopers. “What we were looking for can be narrowed into the elements of enhanced security through the integration of security systems, monitoring and guard engagement, allowing us to shift static guards into mobile guards, which is a cost reduction while enhancing security,” explains Garber. The key issue was the sheer size of the site they are protecting, he says. “They may be patrolling the length of a fence — let’s say the length of the football field — but that’s about it. It’s not efficient. The bad guys are watching them. When they are on the other side of the field, the bad guys can come in and steal, say, copper and be out before the guard can actually do anything.” The new intrusion system is connected to the control centre, which has changed the game for the guards (who are Paladin Security guards). Instead of being static guards, they are in vehicles and mobile, which has vastly improved response times. Responses can be routed through a single operator, who can dispatch based on real-time data, whether it’s a matter of contacting guards and/or police. Response times have been reduced to three to seven minutes “which is within the framework that we know of that the bad guys are in our facility while they’re doing bad things,” says Garber. Outside of the usual pressures of an integration project, Paladin had to work within a compressed time frame. Due to the strictures of BC Hydro’s budget, the install had to be completed by March 31,
the organization’s fiscal year end. Planning began in October, but January was the actual start date. “We had to be very creative with our schedule,” says Calb. Paladin had to accommodate all the various stakeholders on site and well as manage relationships with subcontractors, including civil, data and electrical contractors. “My subcontractors were quite concerned about the timeline. We had to work on a shift rotation. We had three different shifts per day,” he says. “As the trenches were being dug, the electrical had to go right behind it with the pipes, the guys in the field were already installing devices. It was very efficient. We had no room for error.”
Technology deployed includes CCTV integrated with the laser detection system, providing the control centre with immediate, integrated data.
All told, there were eight Paladin technicians on site, a project manager, a general contractor, as well as the aforementioned subcontractors. There were other challenges along the way, many of them posed by the B.C. weather, as rain would fill the newly dug trenches. But the key takeaway for Calb was: “make sure that all users are well-informed about what their day-to-day would be.” Despite the initial obstacles, the project, now more than six months complete, has been an overwhelming success. “There was a true partnership that grew through it,” offers Garber. “And given that they have the guard contract there, it helped them have an understanding of the needs of the guards and their capacity to interact with the equipment.” Since the system went live, the BC Hydro site has experienced only 15 attempts to penetrate its perimeter. The only resulting costs have been fence repairs at an estimated $15,000 — a pittance compared to the previous costs that ranged in the hundreds of thousands of dollars. Garber notes that there were tensions on site as the project was underway, but they were resolved “nicely and skillfully.” Through it all, Paladin conducted their business professionally and pleasantly, says Garber, joking, “They smile even when we bang them over the head.” For Reid, the Integrator of the Year award is acknowledgement of Paladin’s commitment to its customer base and growing integration business. He is keenly aware that the security business is changing, both on the guarding side and installing side, creating new challenges and opportunities for both. “We want to be the ones introducing the new technology to our clients rather than someone else,” says Reid. “We want to be the ones who are growing the adoption of technology in the Canadian security market. The only way to do that is to have a very strong integrator company within your group.”
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Impressive compression? The H.265 standard was introduced to the market two years ago, but opinions differ to this day as to its true impact on the market By Linda Johnson
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ne of the rising stars of trade shows these days is the new video compression standard H.265. Expectations for the new technology are high. Providing a significant reduction in bandwidth consumption and storage requirement, H.265 promises to reduce system costs and facilitate the move to higher resolution cameras, such as 4K. But despite the benefits of increased efficiency, experts disagree on how great an advance the new standard represents and how it will affect the surveillance market.
Sy • • • • • •
“With a security system of any size, how do you deal with a 4K or higher resolution?”
EV
— Sean Murphy, Bosch Security Systems Released in 2013, H.265, or HEVC (High Efficiency Video Coding), is a video compression standard that is said to significantly reduce bandwidth consumption over H.264/AVC. With H.265, video can be displayed at the same image quality as H.264 with lower bandwidth consumption or bandwidth can be maintained to achieve higher video quality. H.265 video coding will allow 4K video to be delivered over a network at a much lower bit rate than H.264. H.265, however, comes with increased complexity of coding, requiring greater computing power, especially on the encoding side. Sean Murphy, North American regional marketing manager for Fairport, N.Y.-based Bosch Security Systems, says H.265 will affect the surveillance market primarily in that it will enable the implementation of higher resolution in the system. “It can potentially achieve half the bandwidth at a higher-end resolution than you get today with H.264. That’s the golden nugget that most people are trying to latch onto,” he says. “With a security system of any size, how do you deal with a 4K or higher resolution? Not only from the storage perspective but also getting that through your network from the camera to the viewing client
to a remote viewer you may have in the field, a smart phone or tablet. All those things, H.265 has the potential to make easier.” Murphy notes that — in contrast to H.264, which requires equal work for encoding and decoding — with H.265, it’s three to four times more difficult to compress the image than to decompress it. “There’s a lot more work done at the camera level, on the encoder side, to achieve these greater reductions in bandwidth and storage and a lot less work when you decode it.” Because it requires less work on the viewer side, he says, H.265 provides an advantage in applications involving smaller, less powerful viewers, such as tablets or cell phones, which don’t have as much battery power or processing power as a computer. “If you start decompressing lots of high-resolution images on H.264 on a cell phone, you’re quickly going to chew through your battery power. So this has a big effect. With H.265, when you use it on something less powerful, you don’t need to have
as much processing power to view it as you do with H.264,” he says. This feature is particularly beneficial in residential security applications, Murphy says, where smaller devices are popular. Smaller viewing devices are also being used in small- and medium-sized businesses and even, though not as much, in larger businesses. “There are many security personnel and even management personnel wanting to view it on a phone or tablet because it’s convenient.” Jonathan Lewit, director of product management for VMS at Clovis, Calif.-based Pelco by Schneider Electric, says they look at H.265 as an enabling piece of technology. Its adoption will become essential as the higher megapixel cameras, specifically 4K technologies, start to come out. “That’s where it will become crucial, because H.265 is really a compression algorithm. That’s where we’ll see the most gains in it. That said, we expect to see some modest gains in standard resolutions that are available in the market today:
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the one megapixel, two megapixel cameras, 1080p resolution,” Lewit says. “But we don’t think the gains that you’ll see on the resolutions available on the market today are going to by themselves justify a market shift to H.265. It’s really going to be the introduction of that new higher bitrate streaming standard that will drive it.” The downside of H.265, Lewit says, is that, because of the increased compression capability, the VMS has to work harder on the viewing side to pull up the video display. “That’s why you may need a more expensive, or at least a more performant, client machine to process that stream. You’re probably not going to see a lot of people incurring that expense to get a modest gain on resolution if they already have a solution that uses H.264 format,” he says. Jason Spielfogel, Pelco’s director of product management for accessories, says it is important for people to realize the move to H.265 does not represent the same technological jump as was H.264. “We don’t want to set the expectation that H.265 is to H.264 what H.264 was to MPEG4. H.265 was designed around optimizing efficiency on 4K and higher resolution. For resolutions lower than 4K, the bandwidth savings is not going to be as appreciable.” Pelco plans to introduce 4K cameras in 2016 when, they expect, the real market adoption will happen, Spielfogel says. “At Pelco, we’re excited about H.265 and 4K. But we want to make sure we’re doing the correct messaging for the market, so expectations will equal what it can actually do.” The appeal of H.265 will be strongest in two kinds of applications, Spielfogel says. The first are those where users require 4K or higher resolution images — critical infrastructure, airports and other large expanses. The second is very large scale applications, which may involve hundreds or thousands of inputs. “Even a 10 or 15 per cent efficiency gain in bandwidth and storage here may translate to several terabytes of additional available storage or to fewer hard drives that they need to buy to get that storage. As you scale up or as you’re going higher resolution,
the benefits of any efficiency increase are going to be more noticeable,” he says. Jon Cropley, principal analyst, video surveillance and security services at IHS, says H.265 promises a range of benefits to the surveillance market. “As a higher quality image is always a priority, and with limits on bandwidth and storage capacity, an upgrade to the coding standard is an effective way to reduce the cost of the whole system. The objective performance and subjective feeling of H.265 are both believed to surpass H.264 high profile, and the compression could be more efficient when handling higher resolution video,” he says in an email interview.
“Based on H.264, it takes time for the market to adopt a new coding standard.” — Jon Cropley, IHS “Despite this, based on H.264 it takes time for the market to adopt a new coding standard. MJPEG, MP4 and SVAC are still preferred in some projects some 10 years after H.264 was released.” Cropley agrees H.265 will facilitate the move to 4K. One concern about the greater adoption of 4K has been its higher bandwidth demands, and H.265 should help with that. “However, there is also much room for H.265 coding standard to be optimized, reducing calculation complexity and enhancing coding efficiency,” he adds. “This work will be done by the whole electronic value chain, not just the video surveillance industry. With help from better 3G/4G wireless infrastructure and more display devices supporting H.265 decoding, its adoption should be quicker and wider than that of H.264.” Winnipeg-based dealer National Industrial Communications has used H.265 and 4K cameras in many applications. Jonathan Metcalfe, strategic account manager, says H.265 means people will be able to use certain types of cameras that were tradi-
tionally a niche market. “Cameras such as 180°, 360°, fisheye, licence plate and face recognition, which used to gobble up bandwidth because H.264 didn’t have the capabilities to compress the video properly, will start to become more mainstream. Some of these cameras almost had to be on their own network just because of the bandwidth usage. These now could be incorporated into existing infrastructure quite easily without being the burden they once were,” he says. Metcalfe says they work with many property management companies where H.265 provides significant advantages. In the past, for example, where managing a parking lot might have taken up seven or eight cameras, it can now be covered with a couple of 180° cameras. “It reduces the number of cameras, reduces the cost of the install. With the H.265 compression algorithms, you can get to the point where you can add them onto their own networks and not have to run separate cables for them,” he says. For a major expansion project at the Winnipeg Convention Centre, he says, they used H.265 for the installation of a 29-megapixel camera that overlooked the construction site and regularly sent in images. “This allowed them to post daily snapshots onto their website and say, ‘Hey, look at the construction.’ But it was also recording, so they could play back and ensure, ‘I have paid for 100 truckloads of concrete for this elevator shaft, and that’s what I’m getting.’ So, it allowed them to catch deficiencies much quicker and help mitigate future losses.” Metcalfe, however, is already looking beyond 4K. A vendor they work with, he says, has just launched a 7K camera. “4K is certainly a higher resolution, but technology is getting better. One of the benefits of H.265 actually is that it can handle up to 8K UHD definition,” he says. “The 7K camera, that’s snazzy technology. It will be exciting to see it get launched in the industry.” Linda Johnson is a freelance writer based in Toronto.
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The long view DIY cameras may have captured the industry’s attention, but their ultimate role in security is yet to be decided By Vawn Himmelsbach
T
he security industry is seeing the emergence of a “DIY” trend for home surveillance with relatively low-cost cameras that can be purchased at a local big-box store. Most vendors offer tiered pricing to store video in the Cloud; Nest Cam (formerly Dropcam) is one of the most well known, as it was snapped up by Google in 2014 and renamed this past June. According to research firm IHS, the market for consumer and DIY video surveillance equipment in North America last year was worth approximately US$480 million and revenues were forecast to grow on average more than 30 per cent year-over-year for the next five years. These revenues represent residential consumer video surveillance hardware revenues (cameras, recorders and accessories) sold from manufacturers to retailers to sell to consumers. “It’s really in some ways a different product entirely,” says Josh Woodhouse, senior market analyst of video surveillance with IHS. Rather than CCTV cameras and DVR kits that continuously record video, these consumer products are typically linked to a mobile app, offering mobile detection and real-time alerts. “There’s a lot more interaction on a daily basis,”
he says. “It’s not all directly security related — it’s more a peace-of-mind sale.” And that has opened up security equipment to a wider market. But, he adds, to say it’s competing with traditional players is not necessarily true. “They’re still in the early stages of this as well — they’re changing, they’ve added additional offerings to address that need.”
“It’s really in some ways a different product entirely.” — Josh Woodhouse, IHS With these DIY security options, typically the consumer pays for the equipment and can use it for free, but there’s an additional subscription fee if they want to record video in the Cloud. “(Nest Cam) is not particularly special in terms of functionality for the fee — there are lots of feefree alternatives — but they’ve made it very simple,” says Woodhouse. “They’ve done a great job of marketing it.” Traditional security companies really haven’t been video-focused, he says, adding that the core of their subscriber base has been built around alarms. And that subscriber base is fairly consistent. They’re also used to paying a monthly fee for their alarm
system, so traditional security companies (as well as cable companies) are trying to tack on video to their offerings. FLIR Systems sits in the middle, offering industrial, commercial surveillance equipment to the military, first responder companies and nuclear power plants, as well as DIY options for consumers. According to its most recent data, only about 50 per cent of the systems the company sells in big-box retailers are sold to homeowners, says John Distelzweig, vice-president and general manger for the security segment with FLIR Systems. “It’s servicing a lot of small businesses and in some cases the small business owner is buying and installing it,” he says. In other cases, integrators for smaller-scale jobs will pick up their gear at retail. In most cases, though, more affluent customers still have professional monitoring systems and are likely paying their alarm company to outfit their home with cameras. There’s also a distinction between surveillance and the emerging home monitoring market, which includes the Internet of Things, says Distelzweig. With Cloud recording and remote viewing — and other cool features that come along with smarter IP cameras — homeowners now have the ability to check in on the kids or the dog while they’re away from home. “Those types of devices could canni-
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balize of lot of the commercial CCTV type of hardware because they offer so many advantages,” says Distelzweig. That’s one of the reasons Arcsoft’s simplicam wasn’t designed specifically for security, but rather for the “lifestyle aspect,” says Caroline TienSpalding, senior director of product and marketing with Arcsoft. The kit — which includes a camera, a mobile app and a web client — takes less than three minutes to set up, she says, and it can be done from a
mobile phone via a QR code. “We’re going after a younger demographic — young parents, pet owners — who want to keep an eye on things,” she says. “They realize the value is in much more than just getting a random alert. It’s keeping connected. You’re there when you’re not there — in a very flexible way.” They’re still checking in, but the why and the when is the crucial part, she says. Now that devices are much easier to set up, the biggest issue is
alert relevance. Some people check in randomly, but the majority want to know when something is happening — as it’s happening. In January, the company announced the beta of its facial recognition technology; the system alerts the homeowner if it doesn’t recognized a face (which has been previously registered) on the property. Doing imaging analysis versus metadata analysis is a “new frontier,” she says. Arcsoft is also targeting small
“In some cases, the small business owner is buying and installing it.”
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business owners, who can register up to 10 recognized people with the system. These technologies, however, require smartphones that can handle live streaming of video 24-by-seven (and corresponding data plans); otherwise, service will be spotty. “That’s one of the barriers,” says TienSpalding. To date, the subscription service is only available in the U.S., but the company has plans to expand globally as these types of barriers are overcome. “We’re really seeing two different types of customers [for Nest Cam],” says Zoz Cuccias, a spokesperson with Nest. While some consumers are looking for a DIY security solution, others simply want to keep an eye on their loved ones while they’re away from home.
Through its Nest Aware offering, the company offers a 10- or 30-day video history add-on that stores footage in the Cloud. Users can create and share video clips, make time-lapses that condense a day into 30 seconds and receive motion alerts to cut down on false alarms. They can also create Activity Zones to keep a close eye on certain areas. “None of the content lives locally on the device itself,” says Cuccias. “It lives in the Cloud.” Putting all of this intelligence in the Cloud makes sense from a provider perspective, says Distelzweig. What’s often overlooked, however, is that homes and small businesses with requirements for larger camera counts — say, an eight-camera bundle streaming 1080p video — often don’t have the uplink to support that. “Our vision is that the camera has to be smart enough to know what’s important to transmit,” he says. Distelzweig adds that the company’s roadmap for its Cloud infrastructure and its traditional wired bundle business would allow them to function in the same environment. That means a user could integrate eight CCTV cameras in the office with one or two IP cameras at home (or any combination thereof) and manage them all from one unified app. He expects by this time next year, FLIR will offer this ability. Vawn Himmelsbach is a freelance writer based in Toronto.
2015-09-15 9:05 AM
2015-09-24 10:02 AM
Selling surveillance systems to enterprise retailers When the retailer becomes the customer, tailor a solution that meets their specific requirements By Dan Cremins
U
nderstanding your customers’ needs is a critical requirement in any business, and is especially important if you’re a an integrator selling surveillance to a mid-sized or large retail organization. The first thing to recognize about enterprise retail is, of course, its multi-site structure. Whether you’re selling to a family-owned pizza chain with a dozen local restaurants or a national retailer with hundreds of stores, you’ll be designing a video surveillance system for multiple physical locations. Proven reliability and centralized video management will be must-haves for these customers, with mobile access and system health monitoring sitting high on the priority list. It’s important to establish up front who in the organization will be accessing the video and what they will be doing with it so you can guide your customer to the best products and solutions. Depending on the size and structure of the organization, users and applications may vary.
Features that meet different user needs In most cases, a large enterprise organization will need a solution that can be centrally managed by its security team, loss prevention (LP) investigators and IT professionals working at corporate offices dozens or hundreds of miles apart. They’ll want the ability to search and retrieve video from any location, monitor the performance of the system, manage recording parameters and update software remotely as required. Managers working at each retail location will likely also need access to the archived video for their specific store or restaurant. Typically, they will use the video to help review operations, ensure corporate compliance, settle customer disputes and possibly provide video evidence to law enforcement immediately following a serious incident. In contrast, franchisees and family-owned businesses with fewer locations often have one or two people responsible for all aspects of their video surveillance solution. For these users, who wear many hats and have to be in different locations at different times, being able to remotely access the system via their computers or mobile devices is essential. Reliability is another critical requirement in the retail sector. Presenting a solution with a track record for reliable performance is crucial, but any mechanical device can fail, so a robust health monitoring system
that alerts staff to a potential hard drive failure or a camera malfunction is equally important. Some retailers may not want to dedicate internal resources to managing their video surveillance system, so solutions that offer optional managed services are a definite advantage.
“Leveraging people counting, queue length, dwell time and other business analytics enables retailers to do more with the video.” Integrated video and POS data The integration of IP video and point-of-sale (POS) transaction data provides retailers with an incredible advantage when it comes to loss prevention. The integration enables owners and LP professionals to proactively identify and investigate suspicious transactions and review synchronized video with a single mouse click. The most advanced solutions provide graphical reporting dashboards that enable investigators to run daily exception-based reports using their established key performance indicators (KPIs), such as listing all voids over a set dollar value or all employee discounts. Investigators can quickly run through the reports and drill down if a transaction warrants further review. They can also compare data from the same location or employee over a longer time period, or run similar data searches across multiple locations to identify trends and anomalies.
Thinking beyond security and LP There’s never been a better time for retailers to extend the use of video to other areas of their organization, such as marketing, operations or customer service. Video-driven analytics are now available to help
retailers gather relevant insights into how their business is performing and identify areas for improvement. A regional manager responsible for 10 stores, for example, can use a people counting analytic integrated with POS transaction data and recorded video to remotely view daily reports on each store’s conversion rate and how they compare. Leveraging people counting, queue length, dwell time and other business analytics enables retailers to do more with the video they already have in place for security and LP, and to directly impact profits. This is something you should discuss with your customer early on in the planning process. Many retailers might not realize these capabilities exist.
Balancing camera investments You will need to understand from your retail customer what their existing video surveillance infrastructure consists of and what needs to be replaced. Retailers are like everyone else. They want sharp, crystal-clear video to capture facial images, transactions at the cash and other activities in their locations. Most won’t need to capture high-definition (HD) IP video from every camera, however, and (depending on their size) don’t want to incur the expense of replacing hundreds of analogue cameras in one fell swoop. If they’re upgrading their video surveillance system, chances are they’ll be open to deploying HD cameras behind their POS terminals and at entrances/ exists, while continuing to use existing analogue cameras in other parts of the store. For complete scene capture, you may also want to propose a 360-degree IP camera to your retail customer. One 360-degree IP camera located strategically in the middle of a smaller-footprint store or restaurant can replace several analogue cameras and in some circumstances allow a retailer to use a hybrid recorder with fewer video inputs. Dan Cremins is the global leader for product management at March Networks (www.marchnetworks.com).
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The
evolution of biometrics Since fingerprints became useful identifiers for humans, the technology hasn’t stopped changing
By Minu Youngkin
I
n the 19th century, fingerprints had very little significance in solving a crime. Because there was no way to link someone’s identity to the imprint left behind from their finger, law enforcement relied heavily on other forms of evidence. That changed in 1892 when breakthroughs were made with biometrics, a science using unique human characteristics to identify individuals. In that year, investigators used fingerprints to uncover new details that led to the first successful conviction leveraging biometrics. This same technology helped to further define the new field of biometrics and transformed not only crime scene investigations, but the way we keep facilities secure. Today, some view biometrics as a system reserved only for highly-advanced facilities. Aided by Hollywood, biometrics is seen as something for those tasked with impossible missions or state-ofthe-art scientific laboratories to overcome, but in reality, biometric security is much more attainable and practical than ever.
Modern Biometrics One of the first biometrics solutions — a mechanical hand reader — operated using physical springs and gears to identify an individual’s hand. But as is the case for most fledgling technologies, biometrics further developed as technological advancements were uncovered over time. These advancements led to modern biometrics, where low-powered LEDs and cameras work in conjunction to identify an individual through hand geometry. The use of biometrics expanded outside the law enforcement and government community in the late 1970s when two-dimensional hand recognition was utilized at the University of Georgia. The school used a biometrics system to improve safety and prevent students from taking advantage of unlimited meal plans. Since then, biometric technology has advanced even further and been adapted in many ways. Some other applications include: Iris Recognition: Iris recognition is contactless and uses mathematical pattern-recognition techniques on video images of an individual’s eyes. The iris — which is the colored ring around the pupil — is unique to each individual; even the pattern of one eye is different from another. Used often in government buildings, iris readers tend to be more expensive than fingerprint and hand geometry, and must be installed and used at specific heights. Facial Recognition: Facial recognition is priced similarly to iris recognition and most often used in banking, labs and clean envi-
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ronments due to its accuracy. As the name implies, facial recognition uses the most obvious identifier — the human face. This system takes a digital image of an individual’s face and verifies their identity by analyzing and comparing patterns. This form of biometric technology has become popular because it is non-intrusive. Identification can be done from two feet away or more and requires virtually no action by users. The major facial recognition downfall is the affect lighting can have on readings and reliability. Vein Authentication: When it comes to computer logins, point-of-sale (POS) authentication and physical access control, vein authentication is the best advanced biometric solution. Vein authentication captures the vascular patterns of an individual’s hand through a combination of infrared light reflected by hemoglobin and a special camera, and stores an image as personal identification data. Similar to irises, vein patterns are extremely unique to each individual, making the false acceptance rate close to zero. Another huge advantage is that cuts and cracked or rough skin poses no threat to biometric readers since veins are internal.
Biometrics benefits The use of biometric security was initially used in national research labs and nuclear power plants to protect national secrets and dangerous materials because of its security impact. As the years progressed, biometric experts came to realize how practical and effective these technologies could be in a workplace where processing thousands of identities is the norm. Mechanical locks with keys, electronic locks with readers, proximity cards, smart cards and biometrics,
among others, are all access control solutions in today’s world. Each has its advantages and disadvantages, but their level of security can be measured by: Things you have: Things you have is the physical objects in your possession that allow access into a facility, such as metal keys or proximity cards. This is the most basic level of security, and with it comes the lowest and least reliable level because keys can be lost easily and tenants run the risk of key duplication. Anyone can enter a facility with generic keys or cards, and once they gain access without further verification or identification, security is compromised. Things you know: Things you know is the makeup of passwords and PIN numbers for an enhanced level of security. Passwords and PIN numbers are intended to be kept solely inside an individual’s memory, offering a higher level of security than things you have. You can’t physically misplace a password or PIN number, but you are susceptible to human error, such as forgetting a complicated combination of letters and numbers. Things you are: This brings us full circle to the benefits of biometrics, the most advanced way to keep facilities secure and occupants safe. This level refers to biometric identification, which plays an important role in security and is an ideal option for companies that require employees to display a badge that proves their identity for entry. Biometrics offers the utmost security because there is no easy or practical way to replicate an individual’s unique physical feature for authorization.
Challenges and how to overcome them
Over-monitoring is one of the biggest concerns with biometric security. The ability to track where an individual is at all times is, not surprisingly, threatening to people’s perception of their privacy. This component of biometrics is important and can cause distrust among workers if they do not fully understand why and how biometric technology is being added to your security plan. Biometrics solutions collect information that makes a person unique to allow or deny access, which is a sticking point to some who believe this is a violation of their rights. User acceptance can be challenging and resistance is discouraging. The best way to overcome this barrier is to fully educate all users on how implementing biometric technology enhances security in the office and has the potential to make everyday tasks easier. Before implementing a biometric system, check all privacy and other biometric and data collection laws that apply in your area. Be sure to notify all employees of the company’s intent to use biometric technology in writing, including what an employee can do if they have questions or concerns. In addition, assure employees that alternative accommodations for issues based on disability, religious beliefs, or other qualifications covered by the law will be handled accordingly. Resistance to emerging technology is common, and biometric security is no exception. However, once a system is implemented, employees are likely to understand the multiple advantages it provides both them and their workplace.
Although biometric identification benefits outweigh its hindrances, implementing a new system comes with drawbacks.
Minu Youngkin is the integrator marketing manager for Allegion (www.allegion.com).
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Hardware
Hardware Agencies www.hardwareagencies.com
Hardware Agencies:
Your One-Stop-Shop for HES Strikes & SARGENT Exit Devices. Hardware Agencies offers a great selection of ASSA Abloy door hardware products to satisfy all your needs. Featured products include the HES Strikes, SARGENT 8888 and SARGENT 3828 Exit Devices.
HES: Electric Strikes
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SARGENT: 3828 Series Rim Exit Device
HES offers electric strikes and locking device solutions for every application. Choose from the low profile, fire-rated 4500 or the 7000 that handles pre-load. We also carry the versatile 1006 and the newly re-designed 9600 surface-mounted, windstorm rated electric strike.
The 8888 is designed for standard width stile applications on both wood and metal doors while including seven functions determined by the trim function. These devices provided the best combination of strength, durability, and innovation.
The 3828 is a rugged exit device in a rim design. The 3828 Non Configured Rim Exit Device has seven functions, four available trims and is easy to mix and match the device and trim.
For more information on products and pricing, please call Hardware Agencies at 1-800-268-6741! Visit www.hardware agencies.com for more information! Available at Hardware Agencies!
Hardware Agencies 6520 Northam Drive, Mississauga, ON L4V 1H9 T: 905-676-1919 | TF: 1-800-268-6741 | F: 905-676-1924 E: sales@hardwareagencies.com | www.hardwareagencies.com
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Tune in to
wireless EAC
I c
Understanding wireless access control can enable integrators to tackle a variety of projects By Scott Lindley
I
f you are an integrator who appreciates the growing importance of electronic access control (EAC), a part of your learning curve should include understanding wireless access control. That’s because the majority of all EAC systems being installed today, new or retrofit, are employing wireless for a very simple reason. These solutions let you and your customer enjoy a different benefit set when compared to more traditional hardwired systems and often without the cost. With no holes to drill, trenches to dig, wire to pull and minimal installation disturbance to the customer, the implementation of a wireless system may be faster and less expensive than a wired system. And, in many retrofit situations such as in older buildings, there may be no alternative. Plus, wireless systems work with the majority of access control product brands. Instead of spending money on labour, which is normally contracted out, your customer will be able to buy more product from you with the same budget. Or, if you are in a bid sale, the wireless solution will have a much lower cost than a wired alternative. The bottom line is that wireless systems use less hardware and install up to 10 times faster.
“It is often a big jump for your customer, as well as yourself, when moving to a networked EAC wireless solution.” Another positive for the integrator who sells wireless solutions is that these systems allow you to protect openings beyond doors. You now can provide access control for exit devices, gates and even elevators, all controlled by your choice of access control management system. With such systems, your customer can continue to use their present contactless cards for all access points, whether entering the parking lot, the building or the elevator to the seventh floor at a price lower than wired systems and less than using off-line, standalone systems. Contrary to what many will tell you, no line of sight is needed. Wireless RF signals can penetrate cinder block walls, plasterboard walls, brick walls and many other non-metallic materials for simplified sys-
A wireless access control system can include a combination keypad/contactless card reader
tem designs and implementations. They are secure, with many making use of AES encryption. They work on wood and metal doors, both exterior and interior, as well as glass, monitored and scheduled doors, gates and elevators. Wireless systems typically operate up to 200 feet between the door and the panel interface module (PIM) for indoor applications. For outdoor applications, like vehicle and pedestrian gate access, wireless links can often bridge up to 1,000 feet, eliminating costly trenching. Thus, wireless systems are ideal for garages, parking lots, across city streets and other outdoor areas that the customer may want to access using the same contactless credentials they employ at the front door. They are especially cost effective for controlling gates around a facility. And, they are the natural choice for temporary system installations. Don’t forget to add the elevators to your bid list. They are a perfect candidate for extending the access control system. Traveling cables are routinely included when installed, yet they may be unable to reliably transport access control data from the cab to the elevator controller. Since elevator shafts provide an unforgiving environment for electrical signals, often being the culprit that creates data corrupting noise which pollutes card reader data lines. This can lead to the system providing inconsistent performance, which may actually worsen over time as cable shielding decays due to continual movement.
With a wireless solution, you can eliminate the need for data lines in elevators. In fact, they can thrive in this challenging installation environment and provide consistent, reliable data transport that doesn’t wear out. As a result, you may have the opportunity to save your customers thousands of dollars per elevator.
Two major wireless systems In Canada, there are two major wireless technologies used in access control systems to send information from/to the door to/from the system computer which runs the access control software: 900 MHz and WiFi. In the first, a 900 MHz communication module, along with the card reader is installed to a PIM (panel interface module) and, from there, onto a hardwired source network. The second is 2.4 GHz/802.11 WiFi, in which communication goes from the card reader or sensor directly to a WiFi antenna and onto a network. If lockdown is a major need, be aware. Usually, with WiFi, access control decisions are downloaded by the host into the lock five to six times per day versus five to six times per hour with 900 MHz solutions. Also, signal propagation and strength through building walls is stronger for 900 MHz signals versus the shorter wavelengths of 2.4 GHz signals. Typically, if a 2.4 GHz system is installed in a building, additional WiFi antennas will likely be needed to support an equal number of wireless locks or sensors.
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Paxton_
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Net2 PaxLock A Complete Wireless Security Solution Net2 PaxLock is a secure wireless battery powered access control unit. PaxLock works seamlessly with Paxton’s leading Net2 software, giving you networked access control that is easy to install. Visit us at Security Canada Central in Toronto Booth #537 October 21-22, 2015
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In WiFi systems, this can mean additional installation costs by assuring antennas have closer proximity to the readers to ensure reliable operation. In addition, independent WiFi locks require unique IP addresses. Thus, there is greater involvement with the IT department and, all too often, extra internal fees get charged for each IP address. With 900 MHz solutions, a single IP address manages 16 or more doors or opening. With the 900 MHz solution, the entire access control system knows when someone is at the door. The reader captures information such as request to exit, door position and card data and sends it to the host immediately in real-time. The access control management system makes a decision to unlock the door or not. Since WiFi cannot afford to use all that power, decisions are made solely at the door. Any updates, such as the change or termination of a person’s access rights, may not have yet reached that door before the ex-employee does. With advanced transmitters and high sensitivity receivers providing optimal coverage throughout an area, today’s wireless access control is nothing short of robust. Moreover, 900 MHz technology, which sends the same data over many frequencies simultaneously, makes wireless redundant and extremely reliable. Wireless solutions also have a built-in red alert. They’re supervised by a signal called a Heartbeat. If for some reason the Heartbeat signal is interrupted, a warning signal is generated. In most cases, the integrator uses interchangeable contactless proximity or smart card readers to migrate from standalone, offline locking to a networked access control system by installing a 900 MHz communication module. After linking the reader to a PIM, per-
For long range access control, a receiver and transmitter will provide read ranges up to 200 feet
haps via a range extending repeater, the user is able to initiate emergency lock/unlock commands throughout the facility when needed and change access rights from a central location.
From credential to reader To clarify the role of wireless in access control, some people classify the use of contactless credentials as wireless. In case you happen upon this, this is what they are talking about: 125 kHz, 13.56 MHz, 433 MHz, NFC and Bluetooth. Let’s quickly look at each, just so you are prepared. 125 kHz: This is what the primary contactless credential used in access control systems, the proximity card, uses to transmit information from the card to the reader. 13.56 MHz: In the last decade, proximity cards have been augmented by the smart card which uses 13.56 MHz technology. This provides two-way communi-
cation, sending information to the reader and, then, the reader sending information back to update the card. 433 MHz: All of a sudden, there has been great interest in long-range reading which uses 433 MHz technology. It can be installed as a complement to either a proximity or smart card system. NFC: Near Field Communications is a short range technology to let people use their smartphones just like a contactless card in conjunction with the reader. To enter, a user opens the access control app and taps their phone to the smart reader on the wall in the same way that they would present their contactless ID badge. Bluetooth: This technology is often considered a wireless competitor to NFC technology as it is also commonly found on smartphones. In operation, the user will typically open an app, select the door to open and then push the “unlock” button. Bluetooth supports ranges up to 300 feet, making it a long range technology.
An important consideration It is often a big jump for your customer, as well as yourself, when moving from a mechanical locking system to a networked EAC wireless solution. Remember to keep it simple. You do not need to undertake the complete upgrade all at once. Space it out, getting more and more comfortable with each installation. Your communication module manufacturer can be of great help in guiding you. Scott Lindley the president of Farpointe Data, a DORMA Group company (www.farpointedata.com).
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Bosch_S
The time is now to deploy video surveillance as a service. We help your central station make it a powerful profit generator. With Cloud-based Services you can easily introduce new video services to your customers. We enable video monitoring the smart way, with plug & play camera connection, alarm filtering at multiple levels, and agent interfaces that maximize situational awareness. Learn more at cloud.boschsecurity.com.
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Product Previews
IP Video
Smartphone app March Networks
The GURU Smartphone Application 2.0 features a completely redesigned, workflow-based interface. The app also includes new support capabilities, including new software video tutorials and a smart symptom filtering feature that speeds recorder troubleshooting. The app, which is available as a free download from the App Store and Google Play, automates tasks such as checking product warranty status and completing online return forms. Technicians can use GURU to wirelessly connect to any 8000 Series or RideSafe GT Series hybrid NVR to adjust IP addresses, Domain Name System (DNS) and other system settings.
Interrogation room recording Zetron
www.marchnetworks.com/guru
AVfusion is an IP-based video-recording product designed for use in law-enforcement agency interrogation rooms. AVfusion produces high-quality audio-visual recordings of interviews with suspects, victims and witnesses. Sessions can be viewed remotely from any secure location on the network. The system can record a single or multiple interrogation rooms simultaneously. AVfusion also includes the capability to launch or stop recording sessions with the press of a button.
16-channel NVR WatchNET
The 16-channel NVR with built-in 16 port PoE EN-16POE is the latest model of WatchNET plug-and-play auto-enrolling NVRs which had previously supported only 4 or 8 ports PoE. By offering built-in 16 port PoE, this recorder cuts down on setup, install time and hardware cost while providing up to 5MP resolution per channel. Powered by dual core processors the EN-16POE utilizes H.264 technology and includes the WatchNET EOS2 user-friendly GUI. Additionally the ONVIF 2.3 conformance NVR includes free CMS, mobile apps and supports Internet Explorer, Firefox, Safari and Chrome web browsers.
www.zetron.com
www.watchnetinc.com
Video management software Mobotix
A new Essentials line has been added to the company’s Illustra IP camera portfolio featuring Essentials bullet and mini-dome cameras with IR and indoor mini-dome cameras. Available in 1 and 2 megapixel models, all three cameras offer H.264 and MJPEG dual-stream encoding, a 3.6mm fixed lens, and a maximum 30 images per second at 1080p or 720p for clear images. The Essentials Outdoor Mini-Dome and Bullet cameras are equipped with IR illuminators, true day/night and wide dynamic range to capture quality video in a variety of indoor and outdoor settings.
Single and double click, drag and drop support of several screens and direct view of events and alarm messages are some of the features of the new MxMC MOBOTIX video management software. MxMC is designed in combination with MOBOTIX cameras and allows controlled recording access via the camera or later directly to the NAS. MxMC can be downloaded by registered MOBOTIX partners.
www.tycosecurityproducts.com
www.mobotix.com
IP camera portfolio Tyco Security Products
Video management system S2 Security
Upgraded VMS WavestoreUSA
Version V5.50 of the Wavestore Video Management Software release delivers additional video performance enhancements, along with code optimizations for improved handling of views for cameras and layouts, and better management for network interfaces. Highlights of the new feature include: Added Diagonal PTZ controls in WaveView and new server vector PTZ commands; further improvements for views for cameras and layouts, including Undo/Redo functions; and support for an unlimited number of network interfaces in Network Setup screen.
www.wavestoreusa.com
Suited for mid-sized businesses and distributed enterprises with RAID storage requirements, S2 NetVR 600 makes real-time video monitoring and recorded video playback accessible from a client, web browser or mobile app. S2 NetVR 600 supports up to 32 IP cameras and up to 32TB internal video storage, available in RAID 5 storage configurations.
www.s2sys.com
Security management software BCDVideo
The SMARTcontrol Management Suite comes standard on all of BCDVideo’s enterprise access control and video recording platforms. SMARTcontrol 2.0 not only alerts the user when something is wrong, but can tell the user what is wrong. The performance panel allows a single-pane view into the system, graphing and logging performance. SMARTalert panel can even prevent failure before it occurs with behaviour monitoring and can be integrated with VMS software. SMARTsupport feature opens up a ticket straight to the BCDVideo tech support team or the integrator. SMARTvault and SMARTrestoration features can help restore a system in minutes.
www.bcdvideo.com/smartcontrol-2
Rugged mobile NVR Logic Supply
The Logic Supply MX1000 Rugged Mobile NVR is certified by Milestone Systems for use with XProtect VMS. The NVR offers an alternative to other digital recording hardware, with the advantages of an extended operating temperature range, a completely fanless and ventless chassis, low power requirements and variable power capabilities for transportation applications. The MX1000 is powered by a QuadCore Intel i7 processor, enabling the system to collect and process video from up to 25 HD cameras simultaneously. The hardened, fully fanless and ventless enclosure protects the system from dust and dirt.
www.logicsupply.com
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genetec.com/fits
© 2015 Genetec Inc. Genetec, and the Genetec logo are trademarks of Genetec Inc.
Pixels need perspective
The details definitely matter, but security shouldn’t be short sighted. At Genetec we realize that systems that work are systems that work together. Our software is the only one to bring together video surveillance, access control, license-plate recognition and enterprise security applications via a unified, cloud-enabled platform. Whether you’re a security specialist, a police chief or a CEO, successful solutions see the whole picture, today and tomorrow.
Visit us at Security Canada Central, booth 622 to find out why Genetec fits
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Product Previews
IP Video Space-saving NVRs AMAG Technology
The Symmetry PowerMicro NVR with ultra compact chassis is powered by an Intel Core i3 series CPU with 4GB memory and a 1TB hard drive. It is the smallest form factor in the Symmetry PowerProtect platform line, and is designed to address space constrained deployments. It is designed for desktop use, mounting under a counter or securing to a video monitor. Symmetry PowerPro-R, Symmetry Power Plus and Symmetry PowerUltra NVRs, all two unit rack mounts, offer fast performance and more storage capacity at a reduced cost. Each NVR contains 40-47 per cent higher storage capacity with up to 66 TB of RAID 5 video storage.
www.amag.com
IP camera family
Bosch Security Systems The new FLEXIDOME IP 4000 and FLEXIDOME IP 5000 families offer a comprehensive range of dome cameras, from the FLEXIDOME IP indoor 4000 HD model offering 720p resolution up to the FLEXIDOME IP outdoor 5000 IR model. All FLEXIDOME IP 4000 and FLEXIDOME IP 5000 cameras feature built-in technologies such as Intelligent Dynamic Noise Reduction (IDNR) and Intelligent Defog.
HD megapixel cameras Vicon Industries
The IQeye Alliance-mx HD megapixel series of cameras offer a new motorized remote-focus lens, an increased Field-of-View, extended range of model options and a modified housing for better flush mounting. The new line offers 1MP and 2MP cameras with advanced feature options. The 3MP and 5MP cameras include the full-featured version. The addition of a motorized lens option allows complete zoom and focus control from the camera’s web interface, which reduces installation time. The motorized lens has P-Iris (autoiris) that supports optimal Iris control. The cameras are both ONVIF and PSIA compliant.
4 or 8 PoE port NVRs 3xLOGIC
The CC8370-HV anti-ligature 3-Megapixel fisheye network camera features an anti-grip design, WDR Pro and vandal resistant housing. The CC8370-HV is specially designed for high security environments, such as detention houses, holding cells, psychiatric wards and correctional institutions. With anti-ligature edges, the camera can act as a life saver by preventing both self-harm and conflict. Featuring 180° horizontal panoramic views with an adjustable 25° tilt angle, the CC8370-HV allows security officers to see any event in cells.
VIGIL V250 Series NVRs come with either 4 or 8 port embedded PoE switches, are pre-configured with VIGIL VMS software and have 2TB and 4TB storage, respectively. These NVRs offer full integration with a wide variety of data sources including Point-of-sale (POS), ATM, access control, alarms and audio devices, and provide both audio and video verification of events and reporting with automated notifications. The 3xLOGIC NVRs offer a setup wizard, so that users with no IP video experience can quickly set up the NVR and start recording and remotely viewing video.
www.vivotek.com
www.3xlogic.com
ipp.boschsecurity.com
www.vicon-security.com
Anti-ligature network camera VIVOTEK
Outdoor network camera TRENDnet
IP cameras
Samsung Techwin America The new series of WiseNet Lite IP Cameras includes 1.3 MP and 2 MP Full HD IP cameras available in a number of configurations and feature sets. The 10 cameras in the CLIENT GENETEC new WiseNet Lite line includes TITLE fourADcamera styles: indoor domes PIXELS PUBLICATION (SND-L5013 and SND-L6013); inSP&T door domes PUBLICATION DATE with infrared illuminaOCT. 2015 tion (SND-L5083R, SND-L6013R EDITION – and SND-L6083R); outdoor domes FORMAT with infrared illumination (SNVPDF HI-RES DIMENSIONS L5083R and SNV-L6083R); and 9.625 IN X 13.25 IN bullet cameras (SNO-L5083R, LINEATION 300 DPI SNO-L6013R and SNO-L6083R). INKS WiseNet Lite cameras feature CMYK DELIVERY 60dB Digital Wide Dynamic Range EMAIL (DWDR) and Lens Distortion CorCONTACT PIERRE CHAPDELAINE rection (LDC). PIERRE@ AGENCECODE.COM
www.samsung-security.com
The outdoor 1.3 MP HD WiFi IR Network Camera, model TV-IP322WI is rated for extreme weather conditions, has the option to record video to a MicroSD card, and features integrated 2.4 GHz Wireless N networking. The camera can record up to 1.3 Megapixel video (1280 x 960) at 30 fps in H.264 compression. It is outdoor IP66 weather rated and an operating temperature range of -30 – 60 °C (-22 – 140 °F) and has night vision up to 30 meters (100 ft.).
www.trendnet.com
Network Video Recorders
Toshiba Surveillance & IP Video Products ENV Series embedded network video recorders (NVR) have the ability to access up to 16 IP cameras and store a maximum of 12TB of video, while supporting input resolutions up to three megapixels. The new NVRs combine Linux-based architecture and H.264 compression to provide the bandwidth needed for recording multiple megapixel cameras at up to 240fps. The recorders are capable of local live viewing/playback of full 1080p HD video on either HDMI or VGA displays, so users can see critical details, colours and actions. In addition, Toshiba offers its MySurveillix mobile app for remote viewing on Smartphones and tablets.
toshibasecurity.com
Corner-mount adaptor ITS Products
This flush corner-mount adaptor for the Canon mini dome series allows the cameras to be installed in environments where there is a likelihood of physical attack. The triangular design of the new unit, combined with Canon’s wide-angle lens, deliver as complete a view of the room as possible by eliminating the blind spot usually found below the camera. The adaptor is installed by fitting a mounting frame complete with an IP-rated seal in the corner of the room. The clamping bracket and dome are fitted back onto the front panel and fitted into the frame.
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Product Previews
IP Video
4K camera Sony
IP dome system
Pelco by Schneider Electric The Spectra Enhanced Series High speed PTZ dome provides image quality with double exposure, TRUE wide dynamic range (WDR) imaging, 60 frames per second video (fps), extreme low latency PTZ, and features such as Single Cable POE installation methods in all models, and the full suite of Pelco video analytics. These features, along with SureVision 2.0 image processing and 130dB WDR, make Spectra Enhanced a discreet, PTZ video surveillance solution for most applications in nearly any lighting situation.
With a large, highly sensitive 1.0-type back-illuminated Exmor R CMOS image sensor, high-speed image processing engine and high-quality zoom lens, the SNC-VM772R 4K network security camera captures 4K/30 fps video footage with a minimum illumination of 0.06 lx - even in near darkness. Picture settings are automatically selected to suit a wide range of operating environments. They can also be manually adjusted for even more flexible operation. The SNC-VM772R can stream an overall low-resolution situational view, plus cropped original 4K resolution views of specific areas of interest in the scene, with Multi Tracking to chase moving subjects.
www.sonybiz.ca
7K camera Avigilon
The 7K HD Pro camera simultaneously provides maximum scene coverage while minimizing bandwidth and storage consumption. The camera, when coupled with the Avigilon Control Center (ACC) software featuring High Definition Stream Management (HDSM) technology, provides a combination of clear image detail, effective processing power and efficient bandwidth and storage management. Avigilon’s 7K camera offers horizontal resolution exceeding 7,000 pixels and more than 30 million total pixels. Avigilon has also announced the release of the 6K (24 MP) HD Pro camera.
120TB NVRs
Exacq Technologies
Specifically offered through Winsted’s custom division, the Sky Track monitor walls provide the ability to mount multiple large monitors to a console base where wall mounting isn’t an option. Sky Track features: an option to upgrade all Prestige, custom and existing consoles; monitor mounts for large and small monitors; and the ability to control monitor viewing distances. A removable panel on 3” Titan pole provides wiring access and a leveling foot offers height adjustment.
The exacqVision Z-Series network video recorders offer high performance, reliability and capacity recorders for the most demanding video surveillance applications. Now, these recorders store up to 120TB of video, adding 50 per cent more maximum storage capacity. The new Z-Series IP recorders eliminate the need for purchasing multiple servers, reducing the cost of ownership. exacqVision Z-Series hybrid and IP camera NVRs record up to 128 IP cameras and 64 analogue cameras and includes 8 IP camera licences. The recorders are pre-configured with exacqVision Professional VMS software as standard.
www.winsted.com
www.exacq.com
www.pelco.com/spectra
www.avigilon.com
Monitor walls Winsted
NVRs
Tyco Security Products
Video management system
The new brand of Holis NVRs feature 1080p resolution and video search and export functions. Four- and eight-channel models provide a recording solution for applications including independent retailers, small offices, and restaurants. Equipped with 4 and 8 POE ports respectively, the Holis NVRs are designed to support small camera count installations.
www.tycosecurityproducts.com
Axis Communications
American Dynamics
The victor Video Management System v4.7 reduces the time needed by investigators to organize and manage events and create incident reports. The case management tool enables the holistic management of alarms, reporting and video-associated alarms and investigations from such systems as access control, intrusion, fire, intercom, elevator and HVAC systems. The tool’s incident builder feature can gather all relevant information into a template and export it as an incident report for internal or external use.
www.americandynamics.net
Fixed network cameras
The AWK-3131A wireless AP/bridge/client delivers wireless performance in industrial settings by supporting IEEE 802.11n technology with a maximum net data rate of 300 Mbps, plus AeroLink Protection redundancy to prevent a single point of failure from bringing down an entire network. Roaming offered by the AWK-3131A’s Turbo Roaming technology reduces handover time to the millisecond level and provide the benefits of seamless transmission and control. To avoid packet loss, the AWK-3131A actively searches for APs with a stronger signal without waiting for a complete disconnection.
AXIS Q1775 and AXIS Q1775-E Fixed Network Cameras feature 10x optical zoom and auto focus as well as WDR – Dynamic Capture. The network cameras are suitable for video surveillance installations that require coverage of great distances for wide overview while also capturing image detail for identification. The outdoor-ready AXIS Q1775-E is designed for security installations on buildings for monitoring entrances, exits and perimeters, and for pole mounting for video surveillance of parking lots.
www.moxa.com
www.axis.com
Wireless bridge Moxa
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March_S
28548_MarchSecurity_Ad_48_SPT_HR.pdf
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2015-09-24 2015-09-15 10:02 11:13 AM
Product Previews
The latest in security technology
Trailer with 40-foot mast Larson Electronics
With a 40-foot mast mounted to a single axle fourteen foot trailer, this product is designed to provide a way for operators to quickly deploy lights, security cameras and other electrical equipment to elevations up to 40 feet. The LM-40-4S-TLR trailer mounted fold over four stage light mast features a fold over design for easy transportation, a rotating boom that allows for 360° of rotation, and a removable mast head for storing mounted equipment when not in use. This entire assembly is mounted on a 14-foot single axle trailer, allowing operators to transport the unit from one location to another.
Extended-range access control
www.larsonelectronics.com
HID Global
These extended-range high frequency and long-range ultra-high-frequency (UHF) solutions provide new options for using a single card to open doors as well as access parking gates from a distance. The iCLASS SE R90 Extended Range reader is suggested for distances up to 15 inches. The iCLASS SE U90 Long Range reader uses UHF and the dual-technology iCLASS SE and UHF combo smart card to operate over distances of up to 15 feet.
Keyboard for access control Cherry
The CHERRY JK-A0100EU smart card keyboard is designed to control logical access to networks in order to maintain a secure user base. This keyboard is suited for regulated industries such as government, finance and health care. It requires the secondary authentication of a Smart Card before allowing access to the connected system. In addition to the smart-chipset card reader, the keyboard supports secure PIN entry. The PC/SC smart card reader is CCID and EMV Level 1 approved, and is also compatible with reading and writing ISO 7816-compliant smart cards. The keyboard features a thin profile and weighs 1.85 lbs.
www.hidglobal.com
www.cherrycorp.com
Voice evacuation system TOA
Suprema announced three additional RF card format variant models to its BioStation 2 line up. The new models support 125KHz EM, 125KHz HID Prox, and 13.56MHz HID iClass SE RF standards and complete the RF line up that already supported 13.56MHz MiFare/DesFire/DesFire EV1/Felica/NFC formats. BioStation 2 blends hardware and sophisticated algorithms to improve accuracy and provide matching speeds of up to 20,000 fingerprints per second.
The VM-3000 is an integrated system, incorporating a paging matrix/mixer with DSP, digital messaging, a priority microphone and zone-switchable power amplifier section. A GUI programming interface (MS Windows) provides simple setup and configuration via Ethernet. The VM-3000 can expand to cover as many as 60 paging zones with a maximum of 2000 Watts for mass notification.
www.supremainc.com
www.toacanada.com
Biometric solution Suprema
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Vandal-resistant proximity card readers Farpointe Data
Alarm horns
E2S Warning Signals The D1x range of alarm horns, loudspeakers and integrated alarm horn/Xenon strobe warning units employs the latest electronic technology and acoustic engineering, in robust, marine grade, LM6 aluminum enclosures. The UL/cULs approved alarm horns and combined units are available with traditional directional flare horns or E2S’s omni-directional radial horns that generate a uniform 360° sound dispersion. The 117 and 125 dB(A) alarm horns feature four remotely selectable alarm stages/channels with positive or negative line stage/ channel switching.
www.es2.com
Guardian vandal-resistant and Gibraltar bullet-resistant contactless proximity card readers are suggested for installations where more durability is required than with a standard proximity reader. They are in use at schools, universities, correctional institutions, housing authorities, factories, hospitals and other locales where RFID proximity and smart card readers may be subjected to stress.
www.farpointedata.com
Uninterrupted power solution Software House
PSX Power Solutions provide clean, uninterrupted power to iSTAR door controllers, ensuring security system integrity during power failures. With advanced monitoring and diagnostic features, these power supplies provide the ability for complete network-based health monitoring and control of the power system. Available in single and dual voltage configurations, PSX Power Solutions provide the supervision of ground fault, reverse battery, fire alarm activation, switched and resettable output status, intelligent battery charging, and battery state monitoring. The system can provide automatic email alerts on events.
www.swhouse.com
Server solution Geutebruck
The G-Scope/8000-IP16SAS with its integrated RAID system can accommodate up to 16 hard drives. The integrated RAID controller can not only control the internal RAID systems, it can also manage up to 15 G-Scope/8000-JB16 type external JBODs (HDD enclosure), each with up to 16 hard drives. Database sizes of 256 TB can be easily implemented. Even at the maximum database size, images are available again after a restart in just about one minute. Searching for events brings up results in just a few seconds. Configuration of the system with RAID level 6 and 1 hotspare hard drive is ideal.
www.geutebrueck.com
50 SP&T News • www.sptnews.ca
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Product Previews
The latest in security technology
ID reader 3M
Interlock controllers Dortronics
4700 Series Interlock Controllers brings more features and more capabilities in a small package to control applications. The new controllers incorporate a watchdog circuit that constantly monitors operation. Also featured are LED indicators for input-output connection status, and system busy or system idle confirmation. Additional features include interlock violation alarm relay output; 4 DPDT relays (three powered and one dry contact for signaling); panic release;and custom programmable propped door, and unlock timers.
The 3M CR5400 Double-Sided ID1 Reader gives businesses a way to verify and authenticate driver’s licences, municipal ID cards, insurance cards, and more. Users drop in an ID and the reader checks it in less than four seconds, reading the front and back simultaneously to compare the printed region, barcodes and magnetic stripe data. Colour-coded LED lights give the user a real-time response — a green light means the ID is valid. Once the card is read, the reader automatically ejects it. In addition to basic dual-side verification, the CR5400 reader is also available with optional software which checks government-issued IDs against a database to verify authenticity. The reader also has an optional cradle for RFID and magnetic stripe data reading.
www.3M.com/IdentityManagement
Apple Watch app
Keypad Mobile Solutions The new version of the eKeypad Alarm app now offers support for Apple Watch. eKeypad Alarm provides an interface for remote access to the security features of ELK’s M1 Controls. The app offers access to system status information and allows users to arm, disarm and bypass zones. Pricing for eKeypad Alarm is set at US$29.99 and a free upgrade is available to current users of the app. eKeypad Alarm is also included in the M1 Automation Bundle, available for US$59.99.
Mini controller STI
The KeyWatcher Touch key control system supports C•CURE 9000 Security and Event Management System from Software House with the Stratus everRun Redundancy Solutions. The KeyWatcher Touch system was successfully put through a set of defined tests at Tyco in Westford, Mass. These tests focused on integration interoperability, security and performance between the systems. Morse Watchmans is the first partner to be tested with the new everRun Enterprise 7.2 (2-Node system).
The Select-Alert mini controller’s combination of alarm and super bright flashing LED offers protection for an array of circumstances and allows the user to choose its function. Select-Alert (STI-SA5000) can be used as a cabinet alarm, door/ exit alarm, flashing light linked with a push button/switch, tornado siren, burglar alarm or as an alert for many types of emergency situations. This mini controller offers timing choices of 15, 30 or 60 seconds or continuous (as preset by user).
www.morsewatchmans.com
www.sti-usa.com
www.dortronics.com
www.ekeypad.com
Key control integration Morse Watchmans
Wall-mount enclosure Pentair
According to the company, 104 new models in its CONCEPT electrical wall-mount enclosure line are now available. Product additions include single and double door offerings in heights and widths of up to 60 inches, and depths of up to 20 inches. Enclosures are offered in painted mild steel, available in both ANSI 61 and RAL 7035 finishes. Also included are new sizes of single door configurations with windows for those needing visual monitoring. Customers can now pick from a total of 290 models. The new CONCEPT line extension is slated to have off-the-shelf availability of 20 models.
www.pentairprotect.com
Elevator control panel ZKAccess
The EC10 Elevator Control Panel is a secure and scalable access control solution primarily designed to control floor access. Floor access can be restricted based on various user credentials, including fingerprint and/or proximity card. Pre-defined time schedules can also be used to control floor access. During normal visitor/business hours, unrestricted floor access can also be permitted (aka Passage mode). The EC10 controls up to 10 individual relays and supports up to three expansion boards (model EX16). Each EX16 expansion board controls up to 16 relays, so a single EC10 can control access for up to 58 total floors. Since the EC10 is IP-based, the user can connect as many EC10 controllers on the network as needed.
www.zkaccess.com
52 SP&T News • www.sptnews.ca JCGury_SPT_June.indd 1
SPT_October 2015.indd 52
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ding trademarks
of
Ad Index
ADT Canada Inc.................................................................12. www.securemorebusiness.com
DSC....................................................................................21. www.dsc.com
Paxton Access....................................................................41. www.paxton-access.com
Aiphone.............................................................................16. www.aiphone.com
Gem Electronics.................................................................45. www.gemelec.com
Resolution.........................................................................34 www.resolutionproducts.com
Altronix..............................................................................17. www.altronix.com
Genetec.............................................................................46. www.genetec.com
Rutherford...........................................................................1 www.rutherfordcontrols.com
API.....................................................................................23. www.apidealers.com
Graybar..............................................................................29. www.graybarcanada.com
Samsung............................................................................13. www.samsung-security.com
Arecont..............................................................................37. www.arecontvision.com
Harding Security Services..................................................53. victor@hardingsecurity.ca
SecurTek............................................................................53. www.securtek.com
Armstrong...........................................................................9. www.armcom.ca
Hardware Agencies............................................................39. www.hardwareagencies.com
Sony...................................................................................19. www.sony.com
ASSA ABLOY.......................................................................18. www.assaabloy.ca
Honeywell..........................................................................56. www.honeywellvideo.com
Speco Technologies.........................................................1, 2. www.specotech.com
Axis Communications........................................................11. www.axis.com
J.C. Gury Company.............................................................52. www.jcgury.com
TOA Canada.......................................................................42. www.toacanada.com
BCDVideo...........................................................................38. www.bcdvideo.com
Kaba....................................................................................7. www.kaba-adsamericas.com
TRI-ED................................................................................55. www.tri-ed.com
Bosch Security Systems.....................................................43. www.boschsecurity.us
Kwikset..............................................................................32. www.kwikset.com/wirelesslocks
Vivotek..............................................................................14. www.vivotek.com
Canasa...............................................................................51. www.securitycanadaexpo.com
March Networks................................................................49. www.marchnetworks.com
WatchNet.............................................................................5. www.watchnetinc.com
Canon Canada...................................................................27. www.canon.ca
Milestone Systems............................................................15. www.milestonesys.com
CML Security......................................................................53. www.cmlsecurity.com
Optex.................................................................................31. www.optexamerica.com
@SecurityEd • October 2015 53
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cott Sieracki recently took the reins of Vancouver-based Viscount Systems, replacing Dennis Raefield, who stepped down but will maintain his position on the board. Sieracki, who was previously vice-president of sales, sees his role as one of “disruptive” change, helping to push the company’s IP access control products further into the market. Security may not be the fastest moving market in terms of technology transition, but IP video has stepped to the forefront in recent years, in some ways blazing the trail for other IP security technologies. SP&T News recently spoke with Sieracki about this trend, as well as its recent wins with the U.S. Government and how its relationships with end users are evolving.
SP&T News: What are your initial thoughts about your new role as CEO? Scott Sieracki: The board’s got a lot of confidence and a lot of support for me in this role. Our visions align. We’re going to march ahead and try to continue with the disruptive technology that we have with our access products and keep the revenue numbers headed north and see where we are six months from now. We’ve got our legacy business, which is our telephone entry technology. We’ve been in that space somewhere since 1969 when we peeled off of Telus. [Editor’s Note: Viscount was an R&D affiliate of Telus from 1969 to 1997.] That business, for all intents and purposes, has remained fairly steady. The technology hasn’t changed a lot, but we did launch a new technology platform for one of our Enterphone devices last year and really brought it to market this year — and it’s picking up some good traction. But the big investment and focus for us has been on our IP-centric access control architecture, which has been in the product suite for, I would say, five years. We really started working hard on evolving the story and the platform when we got introduced to the U.S. Government, Citizenship and Immigration Services, about three years ago. They adopted us as their new go-forward standard within that division of the Department of Homeland Security. We spent a lot of time maturing the product, aligning it with the HSPD12 initiatives and requirements around FICAM (Federal Identity, Credential
with Scott Sieracki CEO, Viscount Systems By Neil Sutton
and Access Management). We essentially secured our position with CIS, continued the massive expansion of all the new facilities that they’re building or moving into to accommodate President Obama’s initiative for Citizenship and Immigration.
“It’s not always the big enterprises that jump on this right away.” SP&T News: What is your go-to-market strategy? SS: Our R&D and our disruptive technology push is not going to change. There’s going to be a continuation of things coming out with what we’re doing with our Freedom access product. Right now, it’s picking up momentum. We’ve picked up a number of strategic physical security integrators as well as what I would call the more IT-centric network integrators that have in the past only done things like VoIP and IP video and have been reluctant to get into the access space because the technology hasn’t lent itself to their domain acumen. They sell IP centric technologies, things that hang off CAT5 or CAT6, things that are network-centric . . . Some of the folks have found us to be that next extension of an offering that they can bring to their customer environments. It’s been exciting. Our perspective is, if we continue to execute, we will do for the physical access control industry what VoIP did the telephony industry and what IP video did for analogue video industry. We’re that disruptive. The architecture is that new. SP&T News: Will it take as long for IP-based access control to achieve significant market share as it’s taken for IP video? SS: We’re bringing the same approach that IP video brought to the analogue industry to the physical access industry. It certainly won’t happen overnight. The big manufacturers can’t and don’t want it to happen overnight, because their business models, their technical architectures, their top-line and bottom-line revenue and profitability, are all tied to their 20to 30-year-old conventional architecture. When the big guys can’t flip the switch to get into that space, they, to a certain extent, do everything they can to keep those products that are in the space
from becoming the new, disruptive technologies. But as we all saw in video, the IP-centric guys outnumbered, and certainly out-marketed — and generated new opportunity revenue — and the big guys all had to make the change eventually. The same will happen with physical access. It won’t happen overnight, but it will happen in a much more rapid manner than it did with video, because it’s not first technology in our segment to go to a full IP-centric business model. The customers, when they get this model … the price is not only 20 to 50 per cent below the conventional guys, it’s because the technology aligns with all the things that their cyber-security, their CISOs, IT security and network security guys are asking for. What they’re asking for is components that reside on the network to remove risk, to remove points of vulnerability and remove points of failure. SP&T News: How do you see your technology playing in that cybersecurity space you’re describing? How do you communicate that to the user? SS: Well, you have to be careful, because not every user is there yet. Security departments are unfortunately always the last department to get brought in to the IT strategy or the infosec strategy of an organization. But we’re enabling a better conversation for these people, because the infosec guys are driving that. They’re trying to get everybody else to align and comply. We’re helping these guys to tell the different story, because we’ve gone to a pure software-based model that essentially means that inherently out of the box there is no more risk and everything that we need to operate within is going to be protected by cybersecurity business practices. Depending on the audience, it’s not always the big enterprises that jump on this right away, but what happens is, these guys start to understand is that not only is there is significant operational cost reduction, but inherently, because all the decisions are made at the server level, all the database records, configuration files, history journals of access control transactions are now in that environment that info-security can manage. SP&T News: As a result, do you feel you’re addressing more of an IT-centric end user? SS: We can be. It’s interesting. Still today, we’re not kidding ourselves or anybody else. We’re selling to the physical security
systems technology buyer. The conversation typically starts with the same guy or lady who’s been buying access control or video or intrusion detection for years and years. But we help to do is change the dynamic that physical security has with InfoSec or cybersecurity. We don’t have false expectations that we’re going to sell to the CISO or sell to the IT department, but what we do have the ability to do is help position our customers to have a much more of a value-add conversation. SP&T News: Are you having the same kind of conversations with installers as well? SS: Yes, many of our integrators get that as well. They’re all looking to find, what is that new technology in my domain that helps me a) recover margin; b) differentiate myself to my customer; and maybe even c) gain a little bit more credibility with that upper echelon of IT management that I’d love to be doing more transactional business with today. SP&T News: Do you think there’s a gap in terms of people’s understanding of this type of technology? SS: Anybody who’s bought physical access control is just pre-conditioned that you need to have some sort of proprietary panel in the field and that’s the only way that you design an access control system. In the past, that architecture was designed because the server environments didn’t exist to handle multiple incidents and scalability and real-time resilience and network optimization — and that’s all available today. It’s a leap in that it’s been 30 years of design intention and we’re breaking that design intention. SP&T News: How much business are you doing in Canada? SS: With our tele-entry business, 80 per cent of our telephone entry today is in Canada; 20 per cent is U.S. and elsewhere. We’re just now investing into expansion in the U.S. market with dedicated resources, so we expect to see that change. I would say in the access business it’s probably 70 per cent U.S. and 30 per cent Canada and elsewhere. That’s a result of the large U.S. Government contracts as well as the fact that you’ve got a market in the U.S. that is 10 times the size of the Canadian market. The end user environments typically tend to be bigger and the deal size just tends to be bigger.
54 SP&T News • www.sptnews.ca
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Find out how easy it is to get HD quality using your existing cable. Visit www.honeywellvideo.com or call 800-323-4576 today. © 2015 Honeywell International Inc. All rights reserved.
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