Needfor&challengesofownonlineordering platformforF&B,SolutionBySingF
Studieshaveshownthat customerspreferordering directlyfromtheirrestaurants, insteadofusingthird-party solutions. ARecentarticlefrom HospitalityTechshowsthatas manyas70%ofthecustomers preferorderingdirectifthe restauranthasone.
Sincecustomerspreferdirectly orderingfromrestaurants,fact meansthatrestaurantshavea majoropportunitytoopena directorderingchannel. Restaurantscanfinallyaccept ordersallthetimefromthe entirecountryandacceptorders evenduringpeakhoursevenif theyarelocatedinfar-off locations.
Withtheirownorderingplatform, restaurantsdirectlyownthe customerdataandcaneffectively engagecustomersthrough newsletters,socialmedia,push notificationstotheapps,etc. Some3rdpartyplatforms simplyofferafullrefundtothe customersincaseofany complaintwithoutgiving restaurantsanychanceto clarify.
Withtheirownorderingplatform,restaurants canevaluatecomplaintsanddecidetorefund onlyforgenuinecasesWithalldatastored electronically,restaurantscanbetteranalyze thebuyingpatternsofcustomerslikefrequency ofordering,dishespreferredduringdifferent daysoftheweek/time Mostrestaurantsarenot comfortablelaunchingan orderingplatformontheir own.
Restaurantscancollect ordersdirectlyfromtheir ownwebsiteorthrough theirownApps. SingFNBtakescareofonlineorders,manage PaymentGateways,paystheirfees/answer theirqueriesforcreditcardchargeback scenarios,arrangerider,closelymonitor,send SMSmessages,alert&printKOTreports insidetherestaurant,offercustomersupport services,andevenofferlimitedmarket
ContactUsAt: https://www.singfnb.com/ OrEmail: info@SingFNB.com