Stayingontopofbest practicesinaccounts receivableisanessential aspectofhealthcarefinancial management.
TheHealthcareFinancialManagement AssociationandACAInternationalAssociationofCreditandCollections
Professionalshaveissuednew recommendationsforbestpracticesin accountsreceivable,whichhealthcare providersshouldadopt.
PatientEducationAnd Engagementrecommendations callforearlycommunication withpatientstoestablishaplan topaytheiraccount.
Healthcareprovidersshould providepriceestimatesfornonemergencyservicesatthetime ofschedulingandforemergent servicesassoonaspractical.
Patientsshouldbeinformedabout theaccountresolutionprocessand providerpolicies,includingall sourcesofpotentialcoverage, financialcounseling,payment options,andeasy-to-understand bills.
Post-DischargeResolutionProcess recommendationsincludescreeningpatient accountsforallpotentialcoverage,sending cleanandunderstandablebillstopatients,and consideringothermethodsforaccount resolution,suchasearly-outbusinessaffiliates oradministrativewrite-offs.
Iftheaccountremainsunresolved, healthcareprovidersmaysendittoa professionalcollectionagency,such asRevcoSolutions,tosecure paymentthroughacompassionate approachthatreflectsthevaluesof patientservice.
TheirEarlyOutProgramis designedtohelphealthcare providersworkwithpatientsto satisfytheirfinancial responsibilityquicklyand easily.
Inconclusion,healthcare providersmuststayupdatedwith thelatestbestpracticesin accountsreceivabletoensure timelypaymentandmaintaina positivepatient-provider relationship.
Therecommendationsfromthe HFMAandACAInternationalAssociationofCreditandCollections Professionalsprovideanexcellent startingpointforhealthcareproviders seekingtoimprovetheiraccounts receivablepractices.
