Dayna Simon Listing Presentation

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We have a remarkable history, one with deep roots dating back to 1963, with the formation of Gary Greene. From our earliest days in Houston, we have remained a brokerage leader in the real estate industry by developing relationships with our clients and our communities.

LOCAL ROOTS SINCE 1963

Our affiliation with the Better Homes and Gardens Real Estate network gives us unmatched international alliances with brokerages as well as the value of a trusted and recognizable brand around the world.

THANK YOU

I am honored that you have invited me to meet with you and are considering having me represent your property.

Your decision on who will best serve your needs is an important one, as it can greatly influence the success of selling your home.

BHGRE Gary Greene and I take great pride in helping our clients achieve their desired outcomes; we strive to make sure they get top dollar for the sale of their home, quickly!

With more than 20 years of experience, I’ve dedicated myself to guiding homeowners in the Houston area through the process of both selling their beloved homes and finding their dream abodes.

As a seasoned professional in the real estate industry, I bring a unique set of skills and expertise to the table. My certifications in relocation services, buyer & seller representation, and luxury homes make me an asset when it comes to navigating local markets.

As my client, you’ll have access to a full range of real estate expertise, including my real estate advice, my personal assistant & transaction coordinator, Melissa Cotton, & complimentary turn-key staging services from the experts at StageIt.

Our team has been meticulously curated to provide you with exceptional customer service that goes above and beyond any standard. Countless hours of dedication and hard work have gone into creating a team that is not only knowledgeable and skilled, but also empathetic and personable. At every stage of your interaction with us, rest assured that we have your satisfaction as our top priority.

We promise exceptional communication throughout every stage along with leveraging innovative marketing tools to engage qualified buyers until a successful close is reached –all while advocating for what’s best suited toward achieving your goals.

Your satisfaction is our utmost priority, and we are committed to delivering unparalleled service that will leave you feeling delighted and fulfilled. Let’s embark on this journey together and achieve great things.

SINCERELY, DAYNA SIMON

DAYNA SIMON

Dayna’s background is truly fascinating. Not only did she spend over a decade as an ER nurse, developing remarkable multi-tasking skills and a deep sense of empathy, but she also has a passion for helping first responders find their ideal homes. Her success in real estate has been nothing short of impressive, but her real pride and joy lies in the family she has raised as a single mom.

Her children have accomplished so much already, with her son being a new father and her daughters earning degrees in Education and Health Science, respectively. It’s clear that Dayna brings her kindness and sincerity to everything she does, both in her career and her personal life.

Dayna’s daughter Callie is a remarkable young woman born with Cerebral Palsy who has inspired her mother in countless ways. Despite facing challenges that most of us cannot even imagine, Callie is the embodiment of determination and refuses to let anything stand in her way. Her unwavering commitment to being treated like everyone else is a testament to her strength, and it’s no wonder that Dayna has been inspired by her daughter’s resolve.

As a real estate professional, Dayna brings the same level of commitment and drive to her work. Her extensive knowledge of the market and can-do attitude ensure that she always gets the job done to the highest standards, and she’s dedicated to providing her clients with an exceptional experience every step of the way.

$143,386,745

LIFETIME PRODUCTION

Whether you’re buying or selling property in the Greater Houston region, Dayna is eager to put her expertise to work for you. With her upbeat attitude and proven track record of excellence, you can rest assured that you’re in good hands. Let Dayna and her team show you what exceptional service truly means.

CLIENT TESTIMONIALS

“Dayna was extremely helpful and warm during the purchase process. She promptly answered all questions and concerns, and even provided recommendations on service providers!”

Jon Lawes, Buyer HHHHH

“I had worked with Dayna Simon before and she handled herself professionally and made the process very easy.”

J J Shelton, Seller HHHHH

“Dayna Simon was very kind and helpful in walking me through the process of buying my first home! She was always available when I needed her, and I would highly recommend her!”

Laurel Crady, Buyer HHHHH

“I have known Dayna Simon for many years, and she has been a wonderful help to me in my real estate transactions. I would consider no one other than Dayna for any questions, assistance or listings when it comes to selling or purchasing a property. She is a pro, and her pleasant personality, great communications skills and availability are huge factors when it comes to considering contracting with her, and by extension, Gary GreeneLake Houston.

Zero complaints. Would 100% use Dayna and Gary Greene again for any future purchases/sales.

Dayna’s assistant, Melissa Cotton, was also very helpful, accessible, and easy to work with. She was able to handle some of the details regarding the sale on Dayna’s behalf.”

Donna Foisie, Seller HHHHH

”Dayna is just awesome! She is very professional and always available when we needed her. We highly recommend her.”

Jeffery McHenry, Buyer HHHHH

“Dayna was a dream come true. Her understanding of where our life was, why we were leaving, and what we needed was high on our list. She answered all of our questions quickly and efficiently. She was very familiar with the area and her knowledge was extremely helpful.

Simply outstanding, caring, helpful and a joy to work with her and her stagers.

The entire experience from meeting Dayna to advertisements to the showings to the closing was fast efficient and an excellent service.”

Curtis Gould, Seller HHHHH

$139m+ IN RESIDENTIAL SALES 24+ YEARS OF EXPERIENCE IN REAL ESTATE

700+ TRANSACTIONS - SOLD & LISTED 28+ YEAR RESIDENT OF KINGWOOD, TX

STAGING A HOME TO SELL

away. Before professional photography, they will stage the home using your furnishings and some added décor.

Their expert staging will remain in place throughout showings until your home is under contract and the appraisal is complete. When it’s time to pack up and move, StageIt will return to remove their items, making your transition to a new home stress-free. Together they will help you sell your property quickly and for the best possible price.

MERCHANDISING WALK-THRU

INTERIOR CHECKLIST

Repaint a neutral color if necessary

Rooms must be well lit, airy and warm

Open curtains and blinds

Clean carpets, floors, walls and windows

Have light background music playing

Keep pets out of the way or out of the house

Remove all small rugs, shoes and sports equipment

Remove all dead indoor flowers and plants

Clear away all clutter and excess furniture

Clean fireplace and fill with logs

Repair or replace all broken items: light bulbs, windows, fittings, hardware and leaky faucets

Thoroughly cleaned and smelling fresh

Clear kitchen counters

Remove all clutter and personal items

Clean grout or re-grout if necessary

Accessorize with just a few pieces

Thoroughly cleaned and smelling fresh

Remove all clutter and personal items

Clean grout or re-grout if necessary

Clean all tile

Resurface if necessary

Repair leaky faucets

Replace bathroom hardward

Display clean towels and new soap

EXTERIOR CHECKLIST

Pick-up all the litter lying in the gutter

Check the condition of the mailbox

Is the house number clearly visible

Cut the grass and trim edges

Trim bushes

Remove weeds

Rake leaves

Replace mulch

Plant pots and flowerbeds with seasonal color

Pressure wash driveway, patio and decks

Paint exterior if necessary

Paint window frames

Paint and repair gutters and downspouts

Replace missing shingles

Clean up the garage

Store garden tools

Store sports equipment

Store recreational vehicles

Sweep front door area and replace doormat

Repaint or re-stain the front door

Polish or replace the front doorknob

Flank the front door with pots of color

PREPARE

Together, we will tour your home to prepare a detailed summary of the interior and exterior areas of the property. Since first impressions are lasting, we will suggest improvements to enhance the marketability of your home and ensure that it will compete more favorably with other homes in the marketplace.

THE FOLLOWING IS A LIST OF SOME OF OUR TYPICAL RECOMMENDATIONS:

Evaluate how your home looks from the street. Curb appeal is paramount and the first impression. Cut and trim the lawn and get landscaping in top condition, adding new plants and color as necessary. Consider painting the front door, replacing the mailbox and doormat to freshen the entrance. Paint any part of the house that needs it. Clean walls and windows, inside and out. Repair screens and windows so they show and work properly.

Neutralize the home of any pet, smoking or cooking odors. Make sure the home smells fresh and clean. Repair any plumbing leaks and repair or replace any unsightly caulking around tubs and sinks. Clean carpets and patch or replace if necessary. Wax floors where appropriate. Make rooms appear larger by storing or removing excess furniture. Replace any items that are of a permanent nature (light fixtures, etc.) but will not be a part of the sale. If you have a pool, make sure it sparkles.

Organize closets to show off storage space.

Remove unnecessary items from kitchen cabinets to show off their spaciousness. Impress with a spotless and uncluttered kitchen. Clean appliances and keep in good working condition. Clean garage and storage areas.

Keep interior in impressive condition and at a comfortable temperature. Open window coverings and turn on lights. Lamplight is more pleasant than harsh overhead lighting. Make sure all light fixtures and lamps are working properly. Keep all pets and children out of the way during showings. Show off all rooms, including the attic and storage space, to their best advantage.

SHOWING

Better Homes and Gardens Real Estate Gary Greene utilizes ShowingSmart to schedule and manage showings. ShowingSmart is the leading showing management and feedback service provider in the real estate industry. With 24/7 availability, agents and sellers can receive optimal service any time of the year.

As a seller, you can take advantage of the My Home by ShowingSmart mobile app and web experience, which makes it easy to manage and take part in the home-selling process.

BY DOWNLOADING THE MY HOME MOBILE APP, YOU CAN:

• Confirm/decline showing requests

• See all upcoming appointments

• Review your home’s showing and feedback activity

• Adjust your notification preferences

SHOWING FEEDBACK

We will contact each buyer’s agent and/or prospective buyer for feedback to discuss the interest level, answer any questions, address buyer concerns, and encourage scheduling a possible second showing of the property. We can also determine what impression your home may have made on the buyer and/or agent and take action on any suggestions or recommendations that might better market your home.

From our earliest days in Houston, we have remained brokerage leaders in the real estate industry by developing relationships with our clients and our communities. The Better Homes and Gardens ® Real Estate brand was built upon a passion for the home. Sellers benefit from this well known brand through the exposure generated by millions of home searches on their website and the inherent trust of the iconic brand.

$2.3B+

2024 TOTAL SALES VOLUME

$1.04B+

2024 LISTING VOLUME

$1.25B+

2024 BUYER VOLUME

4.9K+

2024 TOTAL TRANSACTIONS

2.2K+

2024 LISTINGS SOLD

2.6K+

2024 BUYERS REPRESENTED

WE HAVE THE ROOTS

Locally owned since 1963, the Gary Greene name has been a part of the Greater Houston Metropolitan area real estate landscape and consistently provides high-quality representation and outstanding service to generations of home buyers and sellers.

Aligning with its long-standing principles, Gary Greene also incites meaningful change through the Gary Greene Realtor® Foundation, which has given over $4 million back to the community.

“We are Houston,” says Mark Woodroof, Gary Greene’s Managing Partner. “We didn’t parachute in from somewhere else. We have proudly been serving and giving back to our local communities for over 58 years.”

ONLINE MARKETING & GLOBAL REACH

When selling your home, you need global exposure in addition to the strong marketing expertise we deliver locally. As an affiliate of Better Homes and Gardens ® Real Estate, we have the resources to market your property to the highest possible number of potential buyers. With our global reach, we expose your property to buyers on six continents ensuring more eyes on your property.

When your home is posted to our website locally, it is immediately promoted to over 90 website portals, 60+ countries and over 160M potential buyers.

ARGENTINA • AUSTRALIA • AUSTRIA• BELGIUM • BULGARIA • CAMBODIA • CANADA • CHILE • CHINA • COLOMBIA • DENMARK • ESTONIA • FRANCE • FRENCH POLYNESIA • GERMANY • GREECE • HONG KONG • INDIA • INDONESIA • ITALY • JAPAN • LAO • SLATVIA • LUXEMBORG • MACAU • MALAYSIA • MEXICO • MOROCCO • MYANMAR • NETHERLANDS • NEW CALEDONIA • NEW ZEALAND • PANAMA • PAPUA NEW GUINEA • PERU • PHILIPPINES • POLAND • PORTUGAL • QATAR • ROMANIA • SENEGAL • SERBIA • SINGAPORE • SLOVAKIA • SOUTH AFRICA • SPAIN • SWEDEN • SWITZERLAND • TANZANIA • THAILAND • TUNISIA • TURKEY • UKRAINE • UNITED ARAB EMIRATES • UNITED KINGDOM • URUGUAY • VENEZUELA • VIETNAM

WEBSITE EXPOSURE

More than 90% of buyers begin their initial home search on the Internet. We offer an impressive online presence for your property which allows us to present your property to potential buyers across multiple platforms, locally, nationally and globally, offering you maximum digital coverage. Our listings can be found on the following websites:

• GaryGreene.com

• HAR.com

• Realtor.com

• BHGRE.com

• Zillow.com

• Chron.com

• Homes.com

• Listglobally.comSyndicates listings globally to over 93 websites in over 60 countries

CUSTOM LISTING WEBSITE

We generate an entire website dedicated to your listing, with all property information and our professional photography prominently displayed. We are also able to connect a myriad of marketing tools to the site including our custom property videos, tours, etc.

CUSTOM VIDEO

We will create a Search Engine Optimization (SEO) -friendly YouTube video of your property, complete with listing information and professional photos which will allow your listing to get maximum exposure as soon as the property hits the market.

APPLICATIONS

90% of the time people spend on mobile devices is spent using apps, and engagement is up to four times better in apps than mobile web browsers. A more recent study showed 40.1% of website views come from mobile and HAR specifically has over 50%. Our listings can be found on the HAR App, Zillow App, Homes.com App, Realtor.com App, Trulia App, and The Houston Chronicle App.

DIGITAL BOOST

Our digital advertising also includes deploying campaigns targeting users based on characteristics exhibited in their browsing habits which allows us to get your home in front of the right buyers as quickly as possible. Our strategies are crafted to target home buyers with appropriate demographics across a wide array of online networks.

SOCIAL MEDIA

We launch your listing on Facebook, Instagram and Google with a unique approach to maximize your exposure at the critical time when your listing hits the market. This enhanced multi-day campaign is geographically targeted to expose the listing to potential home buyers searching in your market.

Relocation

Better Homes and Gardens Real Estate Gary Greene remains the oldest relocation brokerage in Houston and has been relocating buyers and sellers in and out of the Greater Houston area since 1970. As a principal broker in the Anywhere Leads Network (formerly Cartus Network), the industry leader in global mobility, we are proud of our affiliation with over 60+ other relocation management companies. Our reach covers the entire Houston metro area.

We actively participate in major mobility organizations and are consistently selected as a broker for group moves such as EXXONMOBIL, XTO ENTERGY, SHELL, SABIC, WESTLAKE CHEMICAL, MCKESSON PHARMACEUTICALS, BP, THE WILLIAMS COMPANY, MURPHY OIL and many more.

9,500+ RELOCATION BUYERS, SELLERS, & RENTERS

HELPED SINCE 2019

OPEN HOUSE

second showing or offer.

VIRTUAL PUBLIC OPEN HOUSES

Like in-person open houses, your home should be made-ready and kept in impressive condition. We will arrive early to set up and make any adjustments needed and will conduct the open house virtually. We will also return the home to the condition it was found, provide feedback, and follow-up with visitors about a second showing or offer.

PUBLIC OPEN HOUSE PROMOTIONS

Your open house will be promoted on GaryGreene.com, HAR.com, Zillow.com, Realtor. com and all of their corresponding apps. If inperson, there will also be strategically placed open house signs to draw prospective buyers. If virtual, buyers will be able to attend the virtual open house on several technology platforms and view the recorded virtual open house at a later date.

FRIENDS, RELATIVES & NEIGHBORS

REFERRALPROGRAM

Iwouldliketoremind youaboutmyreferralprogramIstartedsevenyearsagoasaformalwayofsaying“ThankYou” forthinkingofme. pleteWhenoneofyourreferralschoosesmeastheirRealtor&wecomthetransactionofsellingorpurchasingahome,Iwillsendyoua $50VISAGiftCard! QRIfyouneedanyassistance,don’thesitatetoreachout-Scanthe codeonthebackofthispostcardtoreachmebyphone,text,or email.I’malwaysreadytolendahelpinghand.

CUSTOM RESIDENTIAL MAILINGS

We create a custom, professionally designed “Just Listed” postcard which is mailed directly to your nearby neighbors alerting them that your home is active on the market. By using smart technology we are better able to pinpoint the recipients, which ensures we are marketing your home as effectively as possible.

LUXURY MARKETING

Better Homes and Gardens Real Estate Gary Greene has been representing luxury homebuyers and sellers in the Houston market area with great success since 1963. We have indepth knowledge of the market and are proud to bring the distinctive legacy of our brand to the sale of your property.

ADVERTISING

BHGRECollection.com - is a central repository for our most exclusive listings, represented by Distinctive

Collection real estate professionals across the country. Your property will take its place among this impressive collection, ready to be showcased to affluent prospects.

WSJ.com - reaches an audience of 42M digital readers per month with the average household income of $242K+ and average net worth of $1.4M+

RobbReport.com - reaches an audience of over 2.1M with over 3M in unique page views with the average household income of $480K+ and average net worth of $3.1M

Listglobally.com - reaches over 160M potential buyers in over 61 countries

Facebook - strategically targeted sponsored ads

Instagram - strategically targeted sponsored ads

Twitter - strategically targeted sponsored ads

COMPETITIVE POSITIONING

1.9%

LESS THAN 4 WEEKS -5.6% 13 – 24 WEEKS

3.6% 4–12 WEEKS -8.9% MORE THAN 24 WEEKS MARKET ACTIVITY OVER TIME

COMMUNICATION & FEEDBACK

Our communication with you, the seller, is critical to an exceptional selling experience. You will be contacted via your preferred method with feedback, reports, and comments on a regular basis.

ACTIVITY REPORTS

We will provide periodic activity reports that detail all marketing and advertising efforts. The reports will include open houses, showing activity and comments from prospective buyers and their agents, as well as a neighborhood market activity report that includes a list of comparable properties on the market that are active, pending, or recently sold. Also, a digital activity report will be provided, outlining the online traffic being driven to your property.

OBJECTION VS CONDITION

It is important to differentiate between possible objections and conditions regarding the property.

• An objection is a feature or state that can be adjusted or corrected. Common objections: outdated paint or wallpaper, carpet in disrepair, landscape in need of sprucing, etc.

• A condition is a feature that can’t be changed or altered. Common conditions: property located on a busy street, property backing to commercial property, located in a flood plain, etc.

ADVICE AND ADJUSTMENTS

Armed with the knowledge of the difference between objections and conditions, we will review and consider all market activity and feedback provided by prospective buyers and their agents and will share suggestions based on all pertinent information so you are armed with the best information to make informed decisions along the way.

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.

AFTER THE CONTRACT IS signed

The Earnest Money Contract (EMC) is signed.

The Realtor® Associate will “open title” at the title company named in the Earnest Money Contract, and the title company will deposit the earnest money check. If the amount of the earnest money is greater than $5,000, and will be held for an extended period of time, you may request it be placed in an interest bearing account.

The title company receives Option Fee as per terms of EMC.

Buyer schedules property inspections and contacts insurance agent, paying close attention to the Option Period, if applicable, as defined in the EMC.

Buyer makes loan application with their selected mortgage lender according to the time specified in the EMC and delivers documentation requested by lender.

The mortgage lender will begin processing the loan by:

a. ordering an appraisal of the property; and

b. verifying prior loan history, employment and financial position.

Simultaneously with the loan processing, the title company will research the title and send their title commitment to the buyer, seller, Realtor® Associates, attorneys, and mortgage lender.

The title company will act as a neutral 3rd party, escrow agent and title insurer. The escrow agent will coordinate with all entities to receive the following information for closing:

a. invoices and loan documents from the buyer’s mortgage lender

b. buyer’s hazard insurance from the buyer’s insurance agent

c. tax certificates

d. survey

Once the buyer’s loan and title are approved, the closing date is coordinated between all parties.

Buyer and seller contact utility companies to transfer service to buyer. Note: the seller does not turn off utilities until the home is sold.

The title company will prepare a closing statement with charges to both buyer and seller, usually available for review the day prior to closing.

Parties sign closing papers and title transfers from the seller to the buyer upon funding.

CONTRACT TO CLOSING CONTRACT

You and Better Homes and Gardens Real Estate Gary Greene

• Gary Greene helps negotiate the offer.

• Buyer and seller agree on price and conditions.

• The buyer orders mechanical and general inspections.

• The listing or selling agent sends signed earnest money contract to title company.

• Buyer makes loan application (if applicable).

Your Title Company Begins title work and tax information

Receives executed contract, earnest money check (which is cashed) and option fee.

Abstractor begins title search

Examiner verifies title Issues title commitment

Closer reviews title commitment and notifies all parties of any defects

Title company forwards title commitment to lender and Gary Greene

Title company receives closing instructions from lender

Closer consolidates all closing documents

CLOSING OCCURS

Title company sends signed documents to lender for final approval

FUNDING LOAN

Your Mortgage Company

Verifies all financial information on buyer

Orders, receives and reviews appraisal and property survey

Compiles loan package and submits to underwriter

Loan is rated by underwriter

Collects and packages additional materials as requested by underwriter

Repackages and resubmits to underwriter

Loan is approved Orders flood certificate

Prepares and delivers loan documents and funds to title company Gets Buyer approval

REVIEWS FINAL, SIGNED DOCUMENTS SENT FROM TITLE COMPANY

1. All documents are recorded in the county clerk’s office.

2. Title policy is sent to the Mortgagee and the owner.

HELPFUL TERMS

MORTGAGE TERMS

AMORTIZATION: A payment plan by which the borrower gradually reduces the balance of the mortgage by making monthly payments of principal and interest.

CAP: The maximum interest rate on an adjustable rate mortgage that may be charged.

CONVENTIONAL LOAN: Any mortgage loan other than a governmental loan.

GOVERNMENTAL LOAN: A mortgage loan guaranteed or insured by a government agency such as the Veteran’s Administration (VA) or the Federal Housing Administration (FHA).

POINT: One percent of the loan amount paid to the lender, usually in exchange for a lower interest rate on the loan.

PRINCIPAL AND INTEREST PAYMENT (P&I): The monthly payment of interest charges and part of the principal loan balance. With taxes and insurance included, this makes up the monthly mortgage payment (PITI).

PRIVATE MORTGAGE INSURANCE (PMI): A policy that protects the lender in the event of default, and insures repayment of the loan in case of the borrower’s death or disability. PMI is generally required if the buyer’s down payment is less than 20 percent of the purchase price or appraised value.

CONTRACT/CLOSING TERMS

APPRAISAL: The opinion of an appraiser in estimating the market value of a home; usually required by a mortgage lender.

ASSESSED VALUE: Estimate of property value by a public tax assessor used as the basis for calculating property tax.

CLOSING: The final step in the sales agreement where property ownership is transferred from seller to buyer.

CLOSING COSTS: Fees and expenses, other than the cost of a property, charged to transfer ownership.

EARNEST MONEY: A down payment the buyer gives the seller up front as a show of good faith, indicating the buyer’s intent to purchase the property.

ESCROW:

1. Arrangement between a buyer and seller to place the down payment and other monies or documents with the third party until the completion of the contract closing. 2. A portion of the monthly mortgage is placed in an escrow account to pay taxes and mortgage insurance.

INSPECTION: Service performed by an inspector to identify any possible structural or mechanical problems.

LISTING CONTRACT: An agreement between a homeowner and an agent authorizing the agent to offer the owner’s property for sale.

MARKET VALUE: The highest price a buyer would pay and the lowest price a seller would accept.

OPTION: A real estate option is a specially designed contract provision between a buyer and a seller. The seller offers the buyer the option to buy a property by a specified period of time at a fixed price.

SELLER OR OWNER DISCLOSURE: Legal requirement that the seller disclose in writing any known defects or repairs that have been made to the property.

SURVEY: Required by the lender, a process whereby the property is measured and a

scaled blueprint of the land and its property lines, structures and easements are drawn.

TITLE: A document that refers to the ownership of a particular piece of property.

TITLE INSURANCE: Policy that protects the holder from any loss resulting from defects in the title.

TITLE SEARCH: Research of public records to identify ownership, liens and encumbrances affecting the property.

REAL ESTATE TERMS

AGENCY: A term used to describe the legal relationship between a seller and a broker, or a buyer and a broker.

AGENT: Term used to describe a real estate salesperson licensed by the state who, under the supervision of a broker, represents a buyer or seller in the purchase or sale of a home.

BROKER: A person licensed by the Texas Real Estate Commission who acts as the fiduciary agent of the seller or buyer in a real estate transaction.

BUYER AGENCY: Agency relationship in which a buyer contracts with a broker to represent the buyer’s interests in real estate transactions.

MULTIPLE LISTING SERVICE® (MLS):

A computerized list of all properties for sale by member brokers.

REALTOR®: A licensed agent or broker who is a member of the National Association of Realtors®, through local affiliates such as Houston Association of Realtors. Realtor® membership is voluntary and represents a commitment to the highest levels of professionalism.

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