AUGUST 2025
Gannon University Emergency Response Manual Erie, Pennsylvania | Ruskin, Florida
Emergency Response Manual Section I
Introduction and Purpose
Page 3
Section II
Response Management
Page 4
Section III
Specific Emergencies
Page 15
• • • • • • • • •
• •
After Hours Spill (Hazardous Material) Bomb Threat/Suspicious Object Civil Disturbances or Demonstrations Earthquake Explosion or Threat of Explosion on Campus Fire Infrastructure Failure Psychological Crisis Severe Weather o Tornado o Tropical Storm/Hurricane o Snow Postpone/Cancellation Policy Violent or Criminal Behavior/Active Shooter
Page(s)15-16 Page(s) 17-18 Page(s) 18 Page(s) 18-19 Page(s) 19-20 Page(s) 20-21 Page(s) 21 Page(s) 21-22 Page(s) 22 Page(s) 22 Page(s) 23 Page(s) 26 Page(s) 26-27 Page(s) 28
Section IV
Emergency Response Review
Page 30
Section V
Appendix of On and Off Campus Resources
Page 31
Section VI
Emergency Contacts • •
August 2025
Erie Ruskin
Page 32 Page 33
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Section I INTRODUCTION AND PURPOSE I. Introduction Gannon University places the highest emphasis on protecting the safety of all persons who reside, work and study on our campus. The Emergency Response Manual (ERM) outlines emergency procedures for managing major emergencies that may threaten the health and safety of the campus community. The ERM’s key goals are the preservation of life, the protection of property and the continuity of academic and business operations. While the ERM does not cover every conceivable situation, it supplies basic guidelines necessary to cope with most campus emergencies. The guidelines in this manual apply to all personnel, buildings, and grounds owned and operated by Gannon University. It is the responsibility of Deans, Directors and/or Department Heads to familiarize themselves with the contents of the ERM. II. Purpose The ERM is set into operation whenever a crisis affecting the University may result in a significant disruption to educational programs or University services. An emergency may be sudden and unforeseen, or there may be varying periods of warning. The basic emergency procedures outlined in the ERM are to enhance the protection of lives and property through effective use of University and campus community resources. The Emergency Response Manual is designed to direct responses to emergencies in a systematic manner to accomplish the following: • • • • • • • • •
To protect human life and prevent injury To communication effectively to all appropriate audiences throughout the course of any emergency To protect the environment To mitigate the “spread” of the causal factor of emergency To prevent exposure to hazardous conditions To mobilize all appropriate internal and external resources to minimize the effects of the emergency To prevent/minimize damage to property and data To address the physical and emotional state of people involved and/or affected by the emergency To return the University to normal operating status
Whenever an emergency affecting the campus reaches proportions that cannot be handled by routine measures, the President or a designee may declare a state of emergency.
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Since an emergency may be sudden and without warning, these procedures are designed to be flexible in order to accommodate contingencies of various types and magnitudes. Some emergencies may not directly impact the University but may occur adjacent to the campus or facilities and impact our students, faculty or staff. In those instances, the University will coordinate our resources and response with local emergency personnel. SECTION II EMERGENCY RESPONSE MANAGEMENT Types of emergencies and response plans that are included in this manual are: • • • • • • • • • •
After Hours Spill (Hazardous Material) Bomb Threat/Suspicious Object Civil Disturbance or Demonstrations Earthquake Explosion or Threat of Explosion on Campus Fire Infrastructure Failure Psychological Crisis Severe Weather/Tornado/Snow/Tropical Storm/Hurricane Violent of Criminal Behavior/Active Shooter
Note: Gannon University’s Campus Police and Safety Department monitors and responds to general safety measures. Definition of an Emergency & Disaster Major Emergency: Any incident, potential or actual, which affects an entire building or buildings, or people, and which will disrupt the overall operations of the University. Outside emergency services will be mobilized as needed along with major efforts from campus support services. Major policy considerations and decisions will usually be required from the University administration during times of crisis. Report the emergency immediately to the Campus Police and Safety Office by calling (814) 871-7777 or 911. For the Ruskin Campus, report the emergency immediately to the Hillsborough County Emergency Dispatch by calling 911. As soon as it is practicable and safe to do so, follow the Crisis Communication Plan to notify the Erie Campus. Disaster: Any event or occurrence that has taken place and has seriously impaired or halted the operations of the University. In some cases, personnel injuries and severe property damage may be sustained. A coordinated effort of all campus-wide resources is required to effectively control the situation. Outside emergency services will be essential. In all cases of disaster, an Emergency Operations Center (EOC) will be activated by Campus Police and Safety, officials at Ruskin and the appropriate support and operational plans will be executed. Assumptions: August 2025
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The ERM is predicated on a realistic approach to problems likely to be encountered on a campus during a major emergency or disaster. Therefore, the following are general guidelines: • • • • •
An emergency or a disaster may occur at any time of the day or night, weekend or holiday, with little or no warning. The succession of events in an emergency is not predictable The ERM serves only as a guide and checklist, and may require field modification to meet the requirements of the emergency A disaster may affect other residents in the geographical area of the University. Therefore, city, county and/or federal emergency services may not be readily available. In such cases, a delay in emergency assistance or service may be expected. A Campus State of Emergency may be declared if information indicates that such condition is developing or is probable
Declaration of a Campus State of Emergency: The authority to declare a campus state of emergency rests with the University President or a designee as follows: •
•
• •
During the period of any campus major emergency, the Campus Police and Safety Office or officials at Ruskin, as required, shall place into immediate effect the appropriate procedures necessary in order to meet the emergency, safeguard persons and property and maintain educational facilities. The Director of Campus Police and Safety or Director of Operations will follow the Crisis Communication Plan regarding the emergency and the possible need for a declaration of a campus state of emergency Should this declaration be made, only registered students, faculty, staff and affiliates (i.e. contracted service employees) are authorized to be present on campus property. Those who cannot present proper identification (student ID, employee ID, or other ID) showing their legitimate business on campus may be asked to leave the campus. Unauthorized persons remaining on campus property may be subject to arrest in accordance with the Pennsylvania Crimes Code or the Florida Crimes Code In addition, only those administrators, staff members and contractors who have been assigned emergency resource team duties or issued an emergency pass by Campus Police and Safety will be allowed to enter the immediate emergency area of the disaster site In the event of earthquakes, aftershocks, fires, storms, tropical storms, hurricanes or major disasters occurring on or near the campus, or which involve university property, Campus Police and Safety personnel and/or maintenance personnel and other first responders will be dispatched to search for any undiscovered damage or potentially dangerous conditions.
Reporting an Emergency: ERIE Call Campus Police and Safety Office by calling the emergency line at (814) 8717777 or 911. The Gannon operator is prepared to dispatch appropriate emergency response units (Fire, Rescue, Ambulance or Police) to any location on campus. In such cases, the Gannon operator may remain on the line in a three-party conference call with the Dispatch Center or may call 911 via radio transmission. August 2025
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Use the LiveSafe app. Emergency Call Box – hit the red button that will connect you to the Gannon operator. A police officer will be dispatched as soon as the button is pushed. Tell the Gannon Operator: • What is seen, heard or found • The exact location of the emergency • The type of emergency • If there are victims • Your name, location and phone number • Stay on the phone until the dispatcher ends the call, if conditions permit Call your Divisional VP after you hang up with the Gannon Operator. Important: Keep calm. Keep others calm. Reporting an Emergency: RUSKIN Dial 911 for the Hillsborough Emergency Dispatch Communications (EDC), which is prepared to dispatch appropriate emergency response units (Fire, Rescue, Ambulance or Police) to any location on campus. Tell the 911 Operator: • What is seen, heard or found • The exact location of the emergency • The type of emergency • If there are victims • Your name, location and phone number • Stay on the phone until the dispatcher ends the call, if conditions permit Follow the Crisis Communication Plan as soon as it is practicable and safe to do so to begin the notification system. Important: Keep calm. Keep others calm. Response Phase Communication The Marketing and Communications Department maintains and manages a detailed Crisis Communication Plan. During a crisis this plan shall be followed. It is the responsibility of all Gannon personnel to be familiar with this document and adhere to the guidelines in the plan. Direction and Coordination of Emergency Response Emergency Director The University President or a designee serves as the overall Emergency Director during any major emergency or disaster. Absent a specific designee or until one is appointed, the Director of August 2025
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Campus Police and Safety or member of the President’s Leadership Team will serve as overall Emergency Director. In the absence of the President or any designee, the highest ranking or if there is no one with rank, the most senior on-duty Campus Police and Safety Officer shall assume operational control of the emergency until relieved. Emergency Coordinator All emergency operations shall be coordinated by the Director of Campus Police and Safety, a designated alternate or a Ruskin campus official who will be deemed the Emergency Coordinator. The direct operational control of the campus major emergency or disaster is the responsibility of the Emergency Coordinator (i.e., the Director of Campus Police and Safety or Ruskin campus official) or that individual's designee. The coordination of campus emergency resource teams is the responsibility of the Emergency Coordinator, who will coordinate all on campus emergency functions as directed. The Emergency Coordinator will take a subordinate role to outside agencies in charge of the crisis and assist them with any resources requested that the University has available. Field Emergency Command Post/Staging Area When a major emergency occurs, or one is imminent, it shall be the responsibility of the Campus Police and Safety Office or Ruskin campus officials to set up and staff an appropriate Field Emergency Command Post/staging area near the site of the emergency. Campus Police and safety or Ruskin campus officials will relinquish control of the field command post/staging area to outside first responders who are in charge of the crisis. Emergency Operations Center When an emergency occurs, an Emergency Operations Center will be established and staffed with representatives from departments across the University based on the specific emergency incident. The Emergency Operations Center serves as the headquarters of the Response Team during a crisis. The location of the Emergency Operations Center (E.O.C) will be determined by the nature of the emergency and the decision of the President and/or his designee. The primary purpose of the Emergency Operations Center is to serve as a single focal point for information management, resource support/allocation, financial assistance and decision making to support and allow direct contact between the Emergency Director, Emergency Coordinator, and the President’s Staff, the Response Team(s) and the Field Emergency Command Post during the entire disaster management and recovery process. The location of the E.O.C will be determined by the nature of the emergency and the decision of the President or designee. The location will be furnished with necessary phone lines, computer ports, electrical outlets, etc. The designation for the Ruskin E.O.C is a conference room. If this site is unavailable, the Emergency Coordinator will select an alternative location. The Ruskin E.O.C will serve as a focal point for communication with the Erie E.O.C.
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Response activities of the Emergency Operations Center can include but will not be limited to the following according to the emergency: • • • • •
In consultation with the President and President’s Staff, provide all necessary resources to the on-scene Field Command Post as requested. In consultation with Marketing and Communications, coordinate communication efforts within the University, with parents and outside agencies. To maintain all records. Initiate recovery actions and recover facilities for use by occupants. Release occupants to return to their normal activities.
Decision Making during an Emergency It is critical that everyone, especially responding personnel, understand the chain of command for decision making during an emergency. The primary decision maker for managing the actual emergency is the on-site Emergency Coordinator. The Emergency Coordinator is the senior emergency response official first on scene. The role may be transferred to more senior officials or another agency as circumstances indicate. However, a Campus Police and Safety representative shall be present as a liaison in all emergency situations on the Erie campus. The President, President’s Staff and the Response Team(s) support emergency operations from an emergency operations center. Note: The primary decision maker(s) in regard to ancillary issues related to the emergency such as business continuity, public relations, etc., are the appropriate members of the President’s Staff, the Response Team members or others as identified by the President or his/her designee. Emergency Personnel Responsibilities University President or his designee • Responsible for the overall direction (Emergency Director) of the University emergency response; • Works with the Director of Campus Police and Safety (Emergency Coordinator) and others in assessing the emergency and preparing the University's specific response; • Declares and ends, when appropriate, the campus state of emergency as provided for in the introduction of this guide; • Notifies and conducts liaison activities with the University administration, governmental agencies, Emergency Resource Team, and others as necessary. August 2025
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University President and President’s Staff
Director of Campus Police and Safety (Emergency Coordinator) Or
• • • • • • •
Ruskin campus official •
•
• • • • Assistant Director Campus Police and Safety
•
Or
• •
Ruskin campus official
• • • Director for Marketing and Communications
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Provide leadership/make decisions Authorize key communications Authorize resources Support Emergency Operations Center (EOC) Maintain communication with BOT Responsible for the overall implementation of the emergency response; Determines the type and magnitude of the emergency and establishes the appropriate emergency operations center and the filed emergency command post; Follows the Crisis Communication Plan and begins assessment of the University's condition in relation to the emergency; Notifies and utilizes Campus Police and Safety Officers and if necessary, University staff in order to maintain safety and order; Serves as a liaison with appropriate outside organizations such as fire/rescue, police, HAZMAT, etc. Make assignments, direct operations, coordinate resources Maintain all records Communicate with President and President’s Staff for direction and authorization Manage on-scene Field Emergency Command Post Provide perimeter control Assist emergency services with perimeter control and related functions Liaison with EOC Serve as campus contact for outside law enforcement agencies Assume all duties of the Director of Police and Safety in his/her absence Coordination and dissemination of information during and after incident in consultation with response teams 9
• • • Director of Physical Plant & Ruskin Designee
• •
• • • • • •
• • • • • Provost and VP for Student Experience
• • •
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Maintain and manage communications with media on site and externally Develop and manage communications with internal and external audiences Arrange for documentation of damage for insurance purposes if photo or video is needed Support Emergency Director and Emergency Coordinator Compile and maintain information about potential hazards in each building (i.e., chemical storage in Zurn Science Center, etc.) and floor plans/schematics of each building Provide resources, equipment and staging areas Provide personnel to perform shutdown procedures, hazardous area control, barricades Maintain emergency equipment and utilities Furnish emergency power and lighting systems as required Obtain the assistance of utility companies as required for emergency operations Provide vehicles, equipment and operators for movement of personnel and supplies Provide debris clearance, emergency repairs and equipment protection Assign teams to assess campus for damage Assign teams to assess building safety Restoration of utility services Collect cost estimates Develop damage report for recovery activity and reimbursement Arrange for expedited vendor services Assess impact of situation on students and student life Assist and work with Communications and Marketing with notification and response to students and parents 10
• • • • • • • • Risk Management and Insurance Coordinator
• • • •
Technology Infrastructure
•
Chief Information Officer
• •
• •
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Identify campus liaison to student/family member as needed Develop and coordinate student counseling plan if necessary Manage emergency housing plans if necessary Manage dining services plans if necessary Coordinate emergency staffing Liaison with Emergency Operation Center Assess impact on faculty, class schedules/locations, travel, etc. Assess impact on all academic areas including research Coordinate with EOC Notifies and conducts liaison activity with insurance broker, insurance companies and claims adjusters; Responsible for the insurance claim reporting process; Provides information to the Emergency Response Team regarding recommendations from insurance company, claims adjusters and specialists. Ensure Emergency Command Post technology services are established and maintained Provide “broadcast” capability for all mass communications systems Assess the disaster scene to estimate the extent of damage (systems fully operational vs. limited capabilities vs. non-operational) and the amount of time required to put the technology operations back into working order. Maintain operation and prioritize use of servers Maintain other mission-critical IT/Communications systems Provide ongoing systems status information 11
• • •
•
• •
• • • •
• •
• August 2025
Ensure the protection and preservation of computer equipment and informational assets: Ensure all systems remain secure from physical and virtual access by unauthorized parties; Identify all magnetic storage media (hard drives) and either protect from the elements or remove to a clean, dry environment away from the disaster site; Identify a Cold Site, a location some distance away from the scene of the disaster where computing and networking capabilities can be temporarily restored and relocate to the Cold Site; Ensure that work begins to repair or rebuild the primary site; Make necessary arrangements with vendors to quickly provide replacements for the resources that cannot be salvaged. The University will develop emergency procurement procedures to quickly place orders for equipment, supplies, software, and any other needs; Reassemble salvaged and new components at the recovery site; Restore data from backups stored in IHACK Develop prioritized list of missioncritical systems and applications to be restored; Follow ITS procedures for restoring the operating system(s), then application and user data for each system; Coordinate system testing and verification by application owners. Make arrangements for end-user access to each mission-critical system, potentially developing a rotating schedule for Cold Site access; Develop plans for setup of and relocation back to the primary site. 12
Counseling and Health Services
• • • • •
• Director of Residence Life
• • •
Controller/Purchasing
• • • •
Human Resources
Athletics
Global Admissions and Student Engagement
• • • • • • • •
All Departments
Coordinate with County, local hospitals, School of Nursing and other universities Manage emergency staffing Work with other departments to develop aid stations as necessary Maintain communications with EOC Coordinate with Communications/Marketing and Residence Life on messages to University community Coordinate external agency support as necessary Coordinate with Dining Services vendor on dining needs/modifications Maintains food/water stockpile Manages cancellation/rescheduling of events as necessary Initiate and/or process emergency purchases Locate required equipment and supplies Coordinate distribution of supplies Initiate record keeping systems including expenditures Pay vendors Manage pay polices and necessary communications Review essential personnel policies Implement emergency staffing Assess need to cancel events/travel Implement plan to notify personnel/participants/ticket holders Assess need for suspension of travel/implications With Marketing and Communications, develop communication to all involved parties • Appoint a communication liaison with the EOC • Assist in recovery and response efforts
Communicating an Emergency August 2025
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Gannon University has multiple ways of communicating an emergency to the Gannon community. The methods described below may be used independently or collectively depending on the nature of the emergency event. Marketing and Communications and/or Campus Police and Safety have responsibility for implementation of the emergency communications methods outlined below. Gannon Emergency Alert The Everbridge Alert System is the primary means of emergency notification. This text messaging system is intended for the immediate transmission of specific information regarding an emergency to all affected areas of the campus in the event of a serious or life threatening situation on campus. When activated those who have voluntarily registered will receive text and/or voice messages to the cell and landline phone numbers that have been provided. All Gannon students and employees automatically receive Emergency Alerts via email and can personalize how they receive these alerts, including opting into additional methods of communication such as text and push notification. Download the Everbridge app and register with your Gannon user ID and password to receive text messages and/or push notifications or update your contact information. You may also register via Gannon’s Everbridge Portal if you prefer. Emergency Messages: In addition to Everbridge Alert System, Gannon has the ability to deliver emergency messages using one or more of the following messages using one or more of the following methods: • Mass e-mail • University website • LiveSafe app • Local/regional media Emergency Instructions When an emergency is declared by whatever method(s) chosen, the emergency message may contain any of the following specific instructions: Evacuate Building Evacuation • • • •
All building evacuations will occur when a building alarm (fire alarm) sounds and/or upon notification by Campus Police and Safety When the building evacuation alarm is activated during an emergency, leave by the nearest marked exit and alert others to do the same Assist persons with disabilities in exiting the building. Do not use the elevators in cases of fire or earthquake. Persons in a wheelchair or with other disabilities that affect mobility should go to a designated rescue area such as a stair tower Once outside, proceed to a clear area that is at least 500 feet away from the affected building. Keep streets, fire lanes, hydrant areas and walkways clear for emergency vehicles and personnel. Know area assembly points if designated. If evacuation is
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•
conducted for an armed intruder, proceed directly to an area of cover which is out of sight from the building Do not return to an evacuated building unless told to do so by a University Official
Campus Evacuation • •
Evacuation of all or part of the campus grounds will be announced following the Crisis Communication Plan All persons (students and staff) are to vacate immediately the area of campus in question and relocate
Seek Shelter: Evaluate your surroundings for the presence of danger and move to an area of safety. Shelter in Place: Stay where you are and secure the doors. Take other actions as instructed. Building Closed/No Entry: Doors have been locked to exclude everyone including those with card access. *During an emergency, messages will be updated as the situation warrants, and a final message will be sent to let the campus community know the emergency has been resolved and normal operations should resume. Media Inquiries • • •
The President, Chief of Staff and the Director for Marketing and Communications and other persons involved shall confer and decide on the appropriate responses to the media All calls from the media are referred directly to the Chief of Staff The Chief of Staff and/or Director for Marketing and Communications will designate a room on campus for press/media representatives, if necessary
SECTION III SPECIFIC EMERGENCY RESPONSE PLANS After Hours Spill Notification A chemical/hazardous materials incident may be a spill or release of chemicals, a suspicious odor, gas or chemical fumes, radioactive materials, or biological materials inside a building or to the environment. The user may manage simple spills. Major spills or emergencies require emergency assistance from 24-hour emergency agencies (i.e. Fire Department, HAZMAT). The University does not have a fire department or HAZMAT Team and relies on local emergency management departments for these services. Material Safety Data Sheets (MSDS) are available in all departments where the material is located. Simple Spill: August 2025
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• • • •
Does not spread rapidly Does not endanger people Does not endanger the environment Trained individuals can clean up
Immediate action: Simple spills should be cleaned up by the person causing the spill, as long as they are familiar with the specimen spilled and are trained regarding proper clean up. Major Spill or Emergency • • • • •
Spreads rapidly Endangers people Endangers the environment Call (814) 871-7777 (Erie) Call 911 (Ruskin)
Immediate action: • • • • •
Call Campus Police and Safety; Call (814) 871-7777 or 911. Ruskin should immediately call 911. Provide locations and as much information as known about the material and quantity spilled. Report any injuries immediately If an individual has been contaminated, direct them to use eye wash or emergency shower for 15 minutes Evacuate, assemble at a safe distance and place Account for all individuals Wait for emergency responders so you can be examined for possible health issues and to provide information to responders
If a suspected chemical exposure or any exposure that may be “contagious” in nature occurs: • •
Call Campus Police and Safety; Call (814) 871-7777 or 911 All individuals directly affected or within the “contact” area of those affected should not leave their area until directed to do so by Health Department or HAZMAT officials
Bomb Threat/Suspicious Object Bomb Threat - A bomb threat may come to the attention of the receiver in various ways. It is important to compile as much information as possible. If you are the direct receiver of a bomb threat, DO NOT on your own attempt to notify or evacuate an entire building as this could consume valuable time that would be better used to gather important information. Keep in mind that the vast majority of bomb threats are false and are primarily intended to elicit a response from the building occupants. In the case of a written threat, it is vital that the document be handled by as few people as possible as this is evidence that should be turned over to Campus Police and Safety. If the threat should come via e-mail, make sure to save the information on August 2025
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your computer. Most bomb threats are transmitted over the telephone in which case the following guidelines should be followed: Immediate Action: • •
• • • • • •
Remain calm. Do not get excited or excite others Pay attention to your telephone display and record if possible, the time the call was received and ended, and the exact words of the caller. Try to delay. Ask the caller to repeat: o Time bomb is set to explode? o Where located, floor, area? o What kind of bomb? o Description of bomb? o Why? o What is your name? Are you an employee? Where are you calling from? Record our observations of the caller’s voice: male or female caller? Calm or nervous? Young or old, middle aged? Refined or rough? Accent? Speech impediment? Unusual phrases? Did you recognize the voice? If so, who do you think it was? The objective is to keep the caller on the line as long as possible to attempt to gather as much information as possible. Try not to anger the caller at any time While engaging the caller, pay attention to any background noise and distinctive sounds (machinery, traffic, other voices, music, television, etc.) Immediately after the caller has ended the call, notify Campus Police and Safety at (814) 871-7777 or call 911 If the threat was left on your voice mail, do not erase. Contact Campus Police and Safety at (814) 871-7777 or call 911 Notify the immediate supervisor within your work area
Officers and members of the local police and sheriff departments will conduct a detailed bomb search. University staff members are requested to make a cursory inspection of their area for suspicious objects and to report the location of any to Campus Police and Safety or Ruskin campus official. Do not touch the object. Do not open drawers, cabinets, or turn lights on or off. Suspicious Object If a suspicious letter, package or object is received or observed that is unexpected or unknown notify Campus Police and Safety immediately. Always call from a safe location. • • • •
Move people away from the object Do not move or open the object Do not investigate too closely Do not cover, insulate or place the object into a cabinet or drawer
Civil Disturbances or Demonstrations
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A civil protest will usually take the form of an organized public demonstration of disapproval or will display disagreement with an idea or course of action. It would be noted that in many cases, most campus protests such as marches, meetings, picketing, and rallies will be peaceful and nonobstructive. A protest should not be disrupted. Dial Campus Police and Safety (814) 871-7777 or 911. In the event of a protest or civil disobedience, Campus Police and Safety (Erie campus) or a Ruskin campus representative will be responsible for responding to the scene and following the Crisis Communication Plan. Do not provoke or obstruct demonstrators. Follow all instructions that may be given by responding officers, Gannon text alerts or other means. Attempt, if possible, to identify a contact person/spokesperson for the group. This would expedite communications. Earthquake During an earthquake, remain calm and quickly follow the steps outlined below. • •
•
• • • • •
Drop – Drop to the floor. Avoid falling objects or toppling furniture Cover – Take cover under a sturdy desk, table or other furniture that is not likely to tip over. If that is not possible, seek cover against an interior wall and protect your head with your arms. Avoid dangerous spots near windows, hanging objects, mirrors, and tall furniture Hold on – If you can take cover under a sturdy piece of furniture, hold onto it and be prepared to move with it. Hold the position until the ground stops shaking and it is safe to move. Stay away from glass windows, shelves, and heavy equipment Do not run outside Do not run to a doorway (doorways are no safer than other areas) In a hallway, drop near an interior wall away from windows and cover the back of your head/neck with your arms If driving, pull carefully to the side of the road and stop In an auditorium, drop between the seats and protect the back of your head/neck with your arms Outdoors, move away from buildings to an open area; avoid power lines.
When the shaking stops: • • • •
Check for injuries to people in area Call (814) 871-7777 or 911 for medical assistance and render first aid, if required Check the area for hazards such as building damage, fires or gas leaks. If the building appears to be unsafe, leave the building and report any urgent problem to Campus Police and Safety by dialing (814) 871-7777 or 911 Listen to a battery-operated radio for updated emergency information.
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Be prepared for aftershocks. Wear sturdy shoes to avoid injury from broken glass. Do not use elevators. Assist others if necessary. Report injuries or dangerous conditions to the nearest emergency response team if on scene or to Campus Police and Safety or Ruskin campus official. Evacuate the building until it has been assessed for damage. Before leaving the building, following the following evacuation procedures: • • • • • •
Turn off all electrical equipment Bring emergency supplies, warm clothing and purses/wallets with you Do not leave anyone behind. Assist those with disabilities Close all doors behind you Use the stairs, not the elevator Assemble in a safe outdoor location
Do not re-enter the building until it has been assessed by inspectors. Cooperate with emergency first responders. Explosion or Threat of Explosion An explosion is caused by rapid expansion of gas from chemical reactions or incendiary devices. Signs of an explosion may be a very loud noise or series of noises and vibrations, fire, heat, smoke, falling glass or debris, or building damage which could result in injury. Explosions may also cause or be caused by fire, floods, or power outages. •
• • • • • • • • •
If an explosion or the potential for an explosion occurs, pull the closest fire alarm pull station and exit the building as soon as possible if safe to do so. The fire alarm signal will be sent simultaneously to Campus Police and Safety or first responders. Call Campus Police and Safety at (814) 871-7777 as an added precaution. Ruskin campus should call 911 as an added precaution once in a safe location. If items are falling off bookshelves or from the ceiling, take cover under a sturdy table or desk If possible, stay away from windows, electrical equipment, overhead fixtures or equipment with high storage If there is a fire, stay low to the floor and exit the building as quickly as possible If you are trapped in debris, make as much noise as possible so that responders can hear where you are such as banging or tapping on a pipe or wall, or yelling for assistance Assist others in exiting building and assemble at a safe distance away from building Keep streets and walkways clear for emergency vehicles and responders Untrained persons should not attempt to rescue people who are inside a collapsed building. Wait for emergency personnel to arrive Follow evacuation and fire procedures outlined in other sections of this manual Once outside building, DO NOT re-enter until told to do so by Campus Police and Safety or first responders
Fire August 2025
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Take all fires very seriously. Always be aware of your surroundings. Identify the location of exit doors, stairways and fire alarms. Respond immediately to all fire alarms even if you know it is a drill. Immediate Action: For the person discovering the fire: • Pull the nearest fire alarm, if there is one. The fire alarm will notify Campus Police and Safety and the City of Erie Dispatch simultaneously (Erie campus). • Call 911 as an added precaution (both campuses) when you can do so • Extinguish the fire only if you can do so safely and quickly If the fire cannot be extinguished • Confine the fire by closing the doors. Do not lock • Alert others • Meet Campus Police and Safety or Fire Department when they arrive to give specifics on the fire’s location For Occupants of the building: • Close the doors to your immediate area. Do not lock • EVACUATE the building via the nearest exit. Assist others to exit the building • DO NOT use the elevators • Avoid smoke-filled areas • FOLLOW EMERGENCY EVACUATION GUIDELINES For people evacuating from the immediate fire area: • Feel the door from top to bottom. If it is hot, DO NOT proceed. Go back • If door is cool, crouch low and open door slowly. Close door quickly. If smoke is present do not inhale it • If no smoke is present, exit the building via the nearest stairwell or exit • If you encounter heavy smoke in a stairwell, go back and try another stairwell • If you are trapped, keep the room door closed. Seal door cracks and ventilation grilles with cloth or wet towels if possible. Call (814) 871-7777 or 911 to let responders know your location. If phones are not available, make as much noise as possible by yelling or banging or tapping on a wall or pipe to alert the fire department of your location. Stay close to the floor where it is easier to breathe • Once out of the building, assemble at a safe distance away from building Never go back into a burning building Infrastructure Failure It is understood that, from time to time, the campus may experience infrastructure problems that could render the work site unsafe or uninhabitable. Such problems may involve: • Computer • Electrical August 2025
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• • • • •
Power outages Heating or air conditioning Steam Telephone Water
All infrastructure failures should be reported to Campus Police and Safety by dialing (814) 8717777 or a Ruskin campus official. Campus Services or the appropriate department will respond to the scene to assess the potential severity of the problem and probable duration. Should a campus emergency alert need to be issued, the responding department will contact Campus Police and Safety or the Ruskin campus official, who will follow the Crisis Communication Plan to determine if the building should be closed. If a power outage occurs, remain calm, call Campus Police and Safety by dialing (814) 871-7777 or a Ruskin campus official, and turn off all electrical equipment and light switches. Do not use candles, matches or lighters for light. If located or working in a laboratory area, secure all experiments and equipment and keep all freezers and refrigerators closed. Psychological Crisis A psychological crisis exists when an individual is threatening personal harm or harm to others or is out of touch with reality due to severe drug reactions or psychological problems. Psychological problems may be manifested by hallucinations and/or uncontrollable behavior. If a psychological crisis occurs: • Never try to handle on your own a situation you feel is dangerous • Notify Campus Police and Safety of the situation by dialing (814) 871-7777 or 911 • Clearly state that you need immediate assistance, give your name, your location and the area of campus involved • It is possible that a situation may develop in which a Gannon employee may have reason to believe that a person in their presence is unstable or that circumstances known to the employee make this presence threatening. If you are in this type of situation and do not want that person to know that you are notifying authorities, you should: o Remain calm o Use any available to call Campus Police and Safety at (814) 871-7777 or 911 and follow the Crisis Communication Plan o When the operator answers, incorporate the Code Words, ‘’Doctor Green’’ into any sentence as if leaving a routine telephone message. (e.g., ‘’Is Dr. Green in?’’, ‘’Has Dr. Green returned?’’ or, ‘’Please have Dr. Green return my call.’’) Operators and Officers are informed and trained to treat the code words ‘‘Dr. Green’’ as an emergency call for help (Unknown Trouble) in these situations. Officers will be dispatched to the caller’s location on an emergency, top priority basis. Severe Weather August 2025
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Dangerous weather can include: • Thunderstorms • High winds • Lightning • Tornadoes • Winter storms • Excessive heat • Tropical storms/hurricanes • Flooding Severe Weather Advisories: • A watch means conditions are favorable for the development of severe weather. Monitor the situation closely if the weather deteriorates • A warning means severe weather has actually been observed and is imminent In the event of severe weather conditions (existing or imminent) that may require early dismissal, delayed start or closing of University operations, the University will communicate through Gannon’s Everbridge emergency alert system, posting a message on www.gannon.edu (website) and send emails to those impacted by the severe weather conditions. Tornado Definitions: Tornado Watch - Means that conditions exist for a tornado to develop. Tornado Warning - Means that a tornado has actually been sighted or indicated on radar. NOTE: One clue that a tornado could develop is when a thunderstorm is accompanied by hail. The larger the hail stone, the more likely that a tornado will occur. Procedure: When a tornado warning is announced: • • • •
Your best protection is an underground shelter (or basement) or a substantial steel-framed or reinforced concrete building Stay away from windows, glass doors or outside walls to avoid flying debris Avoid large open spaces like gyms or auditoriums with wide roofs Administrative or classroom building - go to an interior hallway on the lowest floor. Stay away from windows
Hurricane Response Plan The Gannon University Ruskin Campus is close to the Atlantic Ocean and the Gulf of Mexico; for this reason the following extensive Hurricane/Tropical Storm plan was developed to provide guidance and duties for faculty, staff, and students in the event that a hurricane and related weather threatens the Campus. These procedures apply to all personnel, buildings, and grounds owned and operated by the University. August 2025
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Definitions • Hurricane Season: Atlantic Ocean and Gulf of Mexico Hurricane Season is June 1 – Nov. 30 • Tropical Storm: Tropical storms have sustained winds from 39 to 73 mph • Hurricane: Hurricanes have sustained winds greater than 74 mph • Watch: Conditions are possible in the area within 36 hours. • Warning - Conditions are expected in the area within 24 hours or less. Watch vs. Warning: • A Hurricane Watch means that hurricane conditions could develop within 36 hours. This is an indication that you should begin preparations for a potential disaster. When a Hurricane Watch is announced by the National Weather Center/National Hurricane Center, Ruskin officials should have at least 36 hours to take precautions for the safety of students, faculty, and staff and to leave campus physical facilities as secure as possible. • A Hurricane Warning means that sustained winds of 74 mph or more are expected within 24 hours. Established Operating Conditions in Hurricane Season Normal University Operating Conditions: No imminent threat of tropical storms or hurricanes exists. • Individual unit plans have been reviewed and communicated Named Tropical Storm or Hurricane (96 hrs.): • A message is sent through the Everbridge emergency alert system and an email blast to all Ruskin students and employees when the Florida Gulf coast falls within the forecast cone of a named tropical storm or hurricane that is expected to create severe weather conditions within 96 hours. • The message will provide a link(s) where further information and updates will be posted Named Tropical Storm or Hurricane (72 hrs.): • The Crisis Response Team(s) is convened • The CRT conducts information gathering to develop recommendations for the Ruskin Campus • The CRT provides information and recommendations to Ruskin by no later than 48 hours before forecasted severe weather conditions. Tropical Storm or Hurricane Watch (36 hrs.): • A message is sent through the Everbridge emergency alert system and an email blast to all Ruskin students and employees when there is a Tropical Storm or Hurricane Watch for our area • The message will have specific instructions depending on actions taken by the CRT and will include a link(s) to emergency information. Tropical Storm or Hurricane Warning (24 hrs. or less): August 2025
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• • •
A message is sent through the Everbridge emergency alert system and email blast to all Ruskin students and employees when there is a Tropical Storm or Hurricane Warning for our area The message will have specific instructions depending on actions taken by the CRT and will include a link(s) to emergency information along with a list of specific actions for students, staff and faculty In the event of campus closings, essential personnel are alerted
Once an Evacuation Has Been Declared: In the event of a hurricane, the University may close, and all staff, students, faculty and guests may need to evacuate should weather conditions necessitate. These guidelines are meant to serve as an aid in maintaining their personal safety and well-being. For safety purposes please take the weather reports seriously. • • •
• • • • • • • •
Do not wait until the last minute to make plans. Know where you will go should the university experience severe weather which causes a closure Past experience shows that once a Hurricane Watch is announced, many supplies, including gasoline for vehicles, are depleted and store checkout lines may be long. Should you need to purchase supplies for your travel, it is best to plan ahead Before during and after a storm, you are encouraged to check the university’s website & email for updates and cancellation of classes and events. You should check the website for the date that classes will resume. The university will use the Everbridge emergency alert system and an email blast to notify you of cancellation of classes and reopening of the university. Tune into local news channels for notification of the university closing and date of reopening Plan your route ahead of time and have good maps in your car in case conditions necessitate changes along the way and be sure you have enough cash. ATMs can run out of money quickly Back-up critical files and store them in an off-site location Turn off and unplug all electrical equipment including printers, copiers, computers, lights, microwaves, etc. Refrigerators should be turned off, left open, and completely empty If practical, move desks, file cabinets and equipment away from windows and off the floor; store as much equipment as possible in closets or in windowless rooms away from external walls Clear desk tops completely of paper and other articles. If possible, store items in plastic containers with locking lids In locations where flooding is a possibility, to the extent practical, relocate critical equipment from the ground floor to a higher floor or a higher off-site location. If your computer is located on the first floor, elevate it Remove all loose items (garbage receptacles, chairs, tables, plants, etc.) from outside of buildings. Remove all items from window ledges Lock all file cabinets and desk drawers. Lock and secure all doors and windows (close blinds)
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• • • •
Protect books, valuable papers and equipment by covering them with plastic sheeting and storing them inside cabinets, boxes or transferring them to an interior room Take laptop computers with you. Users are responsible for their laptops and the data contained on them and should take care to provide adequate back up Close and latch all windows All employees shall notify their supervisor when hurricane office preparations have been completed and they are planning to leave campus
Packing Tips for Evacuation: Pack wisely. Include the following, if possible: • Prescription medication and any over-the-counter medications • Passport, Visa and driver’s license • Laptop, cell phone, i-Pad, charger cords, small expensive items • Sleeping bag, blanket, pillow, flashlight • Textbooks • Three days of clothing (birng tennis shoes - do not rely on flip flops) • Toiletries (deodorant, soap, toothbrush and paste, towel, shampoo, toilet paper) • Bottled water and snacks Emergency Supplies to Have at Home: • • • • • • • • • •
A week’s supply of medicines and prescriptions A battery-operated radio and clock; flashlights/batteries Important telephone numbers (in case your cell phone runs out of battery) Car charger for your cell phone (if you own a car) Important papers (lease, passport, valid ID) Be sure you have enough cash. ATMs can run out of money quickly. Toiletries (toothpaste, shampoo, deodorant, toilet paper) A manual can opener An ice chest and ice First aid supplies and mosquito repellent Non-perishable foods such as bread, crackers, cereals, cookies, snacks, peanut butter, jelly, bottled water, instant coffee, tea, canned meats, fruits, vegetables, soups, puddings and pet food—have enough to last two week
Snowstorm: Snowstorms can bring heavy snowfall, icy conditions, high winds and dangerous wind chills that impact travel, campus operations and personal safety. Gannon University monitors winter weather closely and will communicate any changes to class schedules or campus operations through official channels. While our facilities team works diligently to clear walkways and keep the campus safe, all students are encouraged to use caution during winter weather events. Procedure: When a snowstorm is announced: August 2025
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• • • • • • •
Stay indoors during active snowfall or blizzard conditions unless absolutely necessary Dress appropriately in warm layers, boots, gloves and hats if you need to go outside Use caution when walking—watch for icy sidewalks, stairs and parking lots Give yourself extra time to get to class or appointments safely Report any hazardous conditions (like icy steps or power outages) to the Physical Plant or Campus Police & Safety Keep your phone charged and a flashlight or emergency supplies on hand in case of power outages Check in on friends or neighbors who may need assistance during the storm
Postponement or Cancellation Decision: *New, per August 2025 At Gannon University, the safety of our students, faculty and staff is a top priority. Occasionally, weather conditions will prompt the University to delay, cancel or move to fully remote instruction for classes, activities and/or normal business operations. The decision to postpone or cancel University classes, activities and/or normal business operations rests with the University’s President or his/her designee. The University will never entirely close if the affiliated campus supports residential student services, which must be maintained. In the event of a weather emergency that renders campus operations unsafe — whether due to hazardous travel conditions or other circumstances affecting the safety of inperson classes or activities — the University will implement the following instructional continuity measures. Policy Statement: •
• •
When the University announces a weather-related campus closure or operational disruption, the default expectation is that scheduled classes will shift to remote instruction. o Remote instruction refers to the temporary delivery of course content, assignments and learning activities through Gannon’s online systems when inperson instruction is not possible. This may include live (synchronous) virtual class sessions, self-paced (asynchronous) learning modules, online assignments, recorded lectures or other instructional methods that support continued learning outside of the traditional classroom setting. Remote instruction is intended to maintain academic progress and engagement during disruptions to normal campus operations but does not necessarily require real-time virtual meetings. If a faculty member is unable to offer remote instruction due to technology constraints, personal circumstances or severe weather impacts, they should promptly communicate with their program director or department chair to determine appropriate next steps. In situations where severe weather conditions result in power outages, loss of internet connectivity or other extraordinary circumstances that prevent remote instruction, the decision may be made to close campus. o A campus closure is the suspension of in-person classes, activities and nonessential campus operations due to conditions that render the campus unsafe for
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normal use. During a campus closure, all in-person academic instruction, events and activities are canceled or moved to remote formats. However, essential personnel — including those supporting residential life, safety, facilities and other critical operations — may still be required to report to campus or remain on-site to ensure the safety, security and basic functioning of the University. Two things to remember in these situations: •
•
Faculty have the academic freedom to determine whether remote instruction will be delivered synchronously (real-time) or asynchronously (self-paced), with the intent of continuing course objectives while remaining flexible and understanding to student access and participation. Students are encouraged to prioritize their personal safety during weather emergencies. Faculty are expected to exercise reasonable flexibility and work with students who may be unable to participate in remote instruction due to weather-related challenges.
This policy affirms Gannon University’s commitment to balancing academic excellence with the safety and care of our campus community. Communication of Weather Emergency Decisions: Decisions regarding campus closures, operational changes or a shift to remote instruction during weather emergencies will be communicated through official University channels. These include: • The Director of Campus Police and Safety or Director of Operations will monitor weather reports and conditions as required and report significant developments as outlined in the Crisis Communication Plan. The President or his/her designee, in consultation with the President’s Leadership Team, will determine the need for an early dismissal, remote instruction, or closing the University. • Each member of the President’s Leadership Team will advise senior department heads of the actions to be taken. • The Chief of Staff, Director of Marketing and Communications or a designee will begin disseminating messaging or decisions to campus personnel through designated channels including email, Everbridge and Gannon.edu as necessary. • The Chief of Staff, Director of Marketing and Communications or a designee will contact the local radio and television stations with a status advisory. • The Vice President for Student Development and Engagement, the Director of Residence Life and the Director of Campus Police and Safety will confer with the Associate Vice President of Campus Services and the Director of Food Service to determine essential personnel and plan of action required to maintain services to resident students and secure University facilities. We will use these same procedures to announce the resumption of normal campus operations after a disruptive weather event. For additional guidance refer to the Crisis Communication Plan. August 2025
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Violent or Criminal Behavior/Active Shooter/Violent Intruder Gannon University is considered a safe campus. However, it is a campus open to the public and threats can occur from within and outside the campus community. Faculty, staff, and students should be aware of their surroundings so they may identify any threats to their safety and the safety of others. If you feel threatened or see suspicious activity, do not take any unnecessary risk and call Campus Police and Safety or 911. Provide the following information to the Gannon or emergency operator: • Nature of the incident • Location of the incident • Description of the person(s) involved • Description of property involved Types of Violence or Criminal Behavior • Physical assault and/or threat of violence • Stalking or continuous harrassment that causes fear, worry or intimidation • Actions whose intent is to disrupt or sabotage operations • Indirect threats If there is an active shooter/violent intruder in your vicinity: In general, how you respond to an “active shooter/violent intruder incident” will be dictated by the specific circumstances surrounding the encounter and location of the incident. The following are guidelines that if studied ahead of time, can be used to develop strategy and to make a decision based on facts and lessons learned by studying other events and the training stemming from those events. The intruder may not always be a shooter and may be armed with other deadly weapons such as knife that will not make noise. What to expect from police officers: Understanding how law enforcement officers are trained to respond and act is a major factor in determining what actions you will take during an incident. Their primary purpose will be to proceed directly to the threat and stop the subject’s actions. Their actions will be based on “active intelligence” which may be hearing shots, screams, people pointing to and/or running from an area, or anything that indicates the location of the shooter. Police may be from multiple agencies. They may be in uniform or plainclothes. They may be wearing vests and helmets and carrying rifles. They may be responding as a single officer or in teams of 2 to 5 or even more. They will go past injured people, classrooms and others as they will move to the location of the threat to stop future harm.
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Follow any instructions given and if you encounter the police, keep your hands visible at all times. Do not come out from a hiding spot or locked door unless you are sure it is a law enforcement officer ordering you to do so. When it appears the shooter’s actions have been stopped, the police will first rescue injured victims and then start a slow, systematic clearing and evacuation of the building. Be patient, this will be tedious and time consuming, perhaps taking several hours. Civilian Response: Keep in mind there could be more than one shooter. Quiet does not mean the situation is over. As soon as possible after the call is received by Campus Police and Safety, an Emergency Text Alert will be sent out in regard to the location with abbreviated instructions. Anyone not in the vicinity should shelter in place in the building they are at until it is over. Anyone outside should proceed away from the location to an area of cover. Based on “Active Intelligence” there are three possible responses to the threat. 1. Evacuate/Run Out 2. Lockdown/Hide Out 3. Fight/Take Out Evacuate/Run Out If you are near an exit or not able to lockdown/ hide and the shooter is not between you and your escape; then evacuate. • Move quickly and quietly while remaining calm • Leave belongings behind • Keep your hands free and visible for responding police • Follow instructions of first responders that you encounter Lockdown/Hide Out • The best option is an area that is able to be locked and secured to prevent access • Furniture may also be put in front of the door • Try to stay out of view and away from the door • Remain quiet, calm and try not to move • Silence cell phones • Do not open the door unless you are sure it is the police instructing you to do so • Turn out lights, close blinds, etc. Keep in mind there could be more than one shooter. Quiet does not mean the situation is over. As soon as possible after the call is received by Campus Police and Safety or a Ruskin campus official, an Everbridge emergency text alert will be sent out as soon as possible. University classrooms are equipped with emergency flipcharts by classroom doors as well as classroom function locks that allow the doors to be locked but still permit them to be opened from inside. Updates will be provided over the Everbridge emergency alert system and via email. Fight/Take Out August 2025
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Given that no policy can realistically predict every possible situation that faculty, staff or students might encounter, they are entrusted to use well-reasoned discretion in determining the appropriate action needed to quell a situation. Gannon University does not compel or mandate that an employee or student intervene or use force in an active shooter/violent intruder situation. However, the University recognizes that exhaustive research indicates that most active shooter/violent intruder incidents only end after some type of intervention or when the suspect perceives that such intervention is imminent; whether it is a first responder or others taking action. Therefore, you are provided with this information if you decide to intervene in an active shooter situation in order to help you prepare when you take action. If you are unable to evacuate or hide and are near the shooter and/or confronted by the subject (you feel your life or another’s is in imminent danger) and decide to take action, you should: • Assume their intentions are lethal • Develop a survival mindset and commit to do whatever it takes • If in a group, spread out and do not huddle together • Throw things, use improvised weapons, physically intervene and do not stop, even if wounded • Do the best that you can to survive, do not stop until the threat is controlled and remember there is power in numbers SECTION IV EMERGENCY RESPONSE REVIEW • • •
After each emergency as defined in this document, a review will be held by team members to review how the emergency was handled, what issues or plans need to be changed, and what causal effects need to be reviewed to prevent a future occurrence. The Post Emergency Response Review will be provided to President’s Staff within a reasonable time after the emergency. The Crisis Response Teams will conduct a tabletop exercise annually to prepare and test guidelines in the Emergency Response Manual. Afterward, Campus Police and Safety will review and revise the Emergency Response Manual as needed.
SECTION V APPENDIX of ON and Off Campus Resources Gannon Police and Safety Emergency (814) 871-7777 Non-Emergency (814) 871-7690 Ruskin Campus 911 Emergency Text Alert The Gannon University Emergency Alert System is a mass notification service issued by the university to alert the campus community of emergencies and other critical information using text messages, email, voice messaging, push notifications and more. August 2025
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All Gannon students and employees automatically receive Emergency Alerts via email. Those who’ve registered mobile devices can receive texts, push notifications and phone call. This service is provided by the university free-of-charge, and it is also available for nearby neighbors and community organizations by texting one of the following affiliations to 888777: • GUNEIGHBORS • GUPARENTS LiveSafe app This is app paid for by Gannon and available to the Gannon community. This app allows you to be virtually walked home and report suspicious activity with pictures and push the panic button for instant access to emergency operators. Campus Resources Switchboard Operator Campus Parking Chaplains Office Counseling Services Health Center Human Resources Campus Ministry
August 2025
814-871-7000 814-871-7475 814-871-7435 814-871-7011 814-871-7622 814-871-7351 814-871-7435
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Erie County Emergency Dispatch Center: 911 Community Partners American Red Cross……………………………………….. Non-Emergency: (814) 833-0942 Crime Victim Center……………………………………….. Non-Emergency: (814) 455-9414 HAZMAT…………………………………………………...Non-Emergency: (814) 870-9920 PA Emergency Management………………………………. Non-Emergency: (814) 870-9920 SafeNet…………………………………………………….. Non-Emergency: (814) 455-1774 Crisis Services (Mental Health Crises)…………………….. ………..………. (814) 456-2014 Fire Erie Fire Department………………………………………. Emergency: 911 Non-Emergency: (814) 454-7467 Health Care Professionals Emergycare………………………………………………….Emergency: (814) 870-1000 AHN Saint Vincent Hospital………………………………..Emergency: (814) 452-5364 Non-Emergency: (814) 452-5000 UPMC Hamot Medical Center…………………………….. Emergency: (814) 877-6139 Non-Emergency: (814) 877-6000 Military PA National Guard………………………………………….Non-Emergency: (814) 871-4219 Police Erie Police………………………………………………….. Emergency: 911 Non-Emergency: (814) 870-1125 Millcreek Police……………………………………………. Emergency: 911 Non-Emergency: (814) 833-7777 PA Homeland Security…………………………………….. Non-Emergency: (717) 651-2715 PA Homeland Security Pittsburgh…………………………. Non-Emergency: (412) 390-3900 PA State Police Troop E…………………………………… Emergency: 911 Non-Emergency: (814) 898-1641 Sheriff…………………………………………………….... Emergency: 911 Non-Emergency: (814) 451-6005 Transportation Erie International Airport…………………………………... Emergency: (814) 833-4258 Non-Emergency: (814) 833-4258 The E (Erie Metropolitan Transit Authority……………….. Non-Emergency: (814) 452-3515 PA Department of Transportation………………………….. Non-Emergency: (814) 871-4411 Utilities Erie Water Works………………………………………….. Non-Emergency: (814) 870-8087 National Fuel………………………………………………. Non-Emergency: (800) 444-3130 Penelec…………………………………………………….. Non-Emergency: (800) 545-7738 August 2025
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Streets Department City of Erie…………………………… Non-Emergency: (814) 870-1340 Weather National Weather Service………………………………….. Non-Emergency: (216) 265-2382
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HILLSBOROUGH COUNTY EMERGENCY DISPATCH CENTER: 911 Law Enforcement Hillsborough County Sheriff………………………………………………………. 813-247-8000 Tampa Police Department…………………………………………………………. 813-231-6130 Campus Police and Safety Emergency…………………………………………….. 814-871-7777 Campus Police and Safety Emergency Back Up……………………………………814-452-3933 Campus Police and Safety Non-Emergency……………………………………….. 814-871-7690 Fire Hillsborough County Fire & Rescue………………………………………………..813-272-6600 Health Care Professionals HCA Florida South Shore Hospital………………………………………………... 813-634-3301 HCA Florida Brandon Hospital……………………………………………………. 813-681-5551 St. Joseph’s Hospital South…………………………………………………………813-302-8000 Tampa General Hospita……………………………………………………………. 813-844-7000 National Mental Health Crisis Line…………………………………………...988 (call, text, chat) Baycare Mental Health Services…………………………………………………… 800-878-5470 Catholic Partners Diocese of St. Petersburg ………………………………………………………….. 727-344-1611 Prince of Peace Catholic Church……………………………………………………813-634-2328 Nonprofit American Red Cross ………………………………………………………………. 813-348-4820 Utilities Tampa Electric Company (TECO)……………………………..Power Outages: 877-588-1010 Customer Care: 813-223-0800 Hillsborough Water Resources Department……………………Non-Emergency: 813- 307-1000 Hillsborough Public Works…………………………………….Non-Emergency: 813-635-5400 Weather National Weather Service………………………………………Non-Emergency: 216-265-2382
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