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TABLE OF CONTENTS
Galveston College Distance Education – Online Learning....................................................3 Getting Started in Canvas................................................................................................... 3 Attendance and Engagement.............................................................................................. 4 Online Class Formats.......................................................................................................... 5 Student Support Services.................................................................................................... 6 Netiquette and Online Conduct........................................................................................... 8 Expectations for Online Communication.............................................................................8 support equittable dialogue................................................................................................ 9 Staying Safe and Connected............................................................................................... 9 Academic Integrity Online................................................................................................. 10 Responsible Communication.............................................................................................10 Quick Links Directory........................................................................................................ 11
DISTANCE EDUCATION DistanceEd@gc.edu 409-944-1700 2
GALVESTON COLLEGE DISTANCE EDUCATION – ONLINE LEARNING Welcome to Galveston College’s Distance Education – Online Learning. This handbook will help guide you through everything you need to get started with online and hybrid courses. Whether this is your first online class or you’re returning to complete your degree, you’ll find tips, policies, and support resources designed to help you succeed. As an online student at Galveston College, you are part of a learning community that values accessibility, equity, and academic excellence. Our online courses are designed to give you the same level of interaction, engagement, and instructor support as face-to-face classes— just in a flexible format that fits your schedule. This handbook will help understand what it means to be an online learner, find help when you need it, and make the most of the college’s digital tools and services. Our goal is to ensure that every Galveston College student—regardless of where or how they learn—has the knowledge and support needed to succeed. GETTING STARTED IN CANVAS
Canvas is the online learning platform used by Galveston College. You’ll complete most or all your coursework here—reading assignments, turning in essays, joining discussions, and checking grades.
Logging In for the First Time 1. Go to https://gc.instructure.com . 2. Enter your GC student email address and password. 3. Select Dashboard to view your courses. 4. Click the course title to enter your class. 💡 Tip: If you have trouble logging in, contact Distance Education at (409) 944-1700 or email Distance Education at DistanceEd@gc.edu . Exploring Your Canvas Dashboard
Student Resource Hub Every student should have this Card on their Dashboard for quick resource. It includes: Canvas Fundamentals to familiarize yourself with Canvas. Student Resources link which includes how to use Respondus Lockdown and Monitor, and
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Tips for Students where you will read about best practices to be successful.
BLUE Global Navigation Menu: Access courses, calendar, inbox, and account settings.
Dashboard Cards: Show all your active courses in one place.
To-Do List: Tracks upcoming assignments and deadlines.
Grades Tab: Displays feedback and scores from your instructors.
Checking Course Content Inside each course card, you’ll see:
Home Page: Introduces your class and links to weekly modules.
Modules: Organized by week or unit; include readings, videos, and assignments.
Announcements: Instructor updates and reminders.
Discussions: Interactive spaces for student dialogue and collaboration.
Communication and Notifications Canvas provides several ways to stay in touch:
Inbox: Email your instructor or classmates within Canvas.
Announcements: Check frequently for course news.
Notification Settings: Customize alerts to email your mobile so you never miss an update.
💡 Tip: Enable notifications for grades and announcements to stay informed and avoid missing deadlines. Technology Checklist for Success Before your first week of class:
Have reliable internet connection
Update browser (Google Chrome or Mozilla Firefox recommended, but Safari and Edge also work)
Access Microsoft Office 365 (available Free to GC students through Outlook email)
Have an up-to-date device with audio and video capability
💬 Remember: Successful online learning starts with being comfortable in Canvas. Explore, click around, and ask questions early. ATTENDANCE AND ENGAGEMENT
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Online classes at Galveston College follow the same attendance expectations as face-toface courses. However, attendance in an online class is measured by participation , not by simply logging in. To stay active and avoid being marked absent, you must regularly engage with your course by completing assignments, participating in discussions, and communicating with your instructor.
What Counts as “Attendance” in an Online Class You are considered “present” when you actively participate in one or more of the following ways:
Submitting an assignment or quiz in Canvas
Posting or replying to a discussion
Attending a scheduled Zoom class or virtual meeting
Contributing to a group project or peer review
Messaging your instructor about course content or feedback
💡 Simply logging into Canvas without completing coursework or discussions does not count as attendance. Why Engagement Matters Engagement is more than just a requirement—it’s how you learn, connect, and stay motivated. In online courses, students who check in often, participate in class discussions, and communicate with instructors are more likely to succeed. You’ll gain the most from your class when you:
Log in several times each week
Review announcements and module instructions
Ask questions early if you’re unsure about an assignment
Contribute your ideas to discussion boards or group activities
Staying on Track Set up a regular schedule to log in and work on your class, just like you would attend a faceto-face course. Most online students find success by dedicating 6–9 hours per week per course for reading, watching lectures, completing assignments, and participating in online discussions.
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💬 Remember: Your instructors are here to support you. Communicate early and often— especially if you experience technical difficulties or need extra time due to personal circumstances. ONLINE CLASS FORMATS At Galveston College, classes are offered in several formats to meet different learning styles and scheduling needs. Each type of course provides opportunities for interaction, collaboration, and instructor feedback—but the way you engage can vary.
Comparison of Class Formats Format
Description
Typical Activities
Student Tips for Success
Face-to-Face (F2F)
Meets fully on campus at scheduled times. Instructors and students interact in person.
In-class discussions, group work, paper submissions, and on-site exams.
Attend regularly, take notes, and participate in discussions to stay engaged.
Hybrid (Blended)
Combines oncampus meetings with online coursework in Canvas.
In-person labs or discussions + online assignments and readings.
Check your Canvas modules weekly; keep track of both classroom and online deadlines.
Online (Asynchronou s)
No required meeting times: stud ents complete all work in Canvas on their own schedule.
Discussion boards, recorded lectures, digital assignments, online quizzes.
Log in at least 3–4 times per week, keep a planner for deadlines, and reach out to your instructor with questions.
Online (Synchronous )
Class meets online at specific times using tools like Zoom or Teams.
Real-time virtual lectures, breakout room discussions, interactive Q&A sessions.
Treat it like a live class—arrive on time, test your technology, and participate fully.
Finding Your Course Format 6
When you register for classes, check your course schedule carefully:
Courses labeled with “Internet” are fully online.
Courses labeled “Hybrid” are mix on-campus and online learning.
Synchronous online classes will list meeting days and times in the schedule.
If you’re unsure about your course format, contact your instructor or the Distance Education Office before the semester begins. Pro Tip Many students start with a hybrid course to build confidence in online learning before taking a fully online class. This approach helps balance flexibility with face-to-face interaction. STUDENT SUPPORT SERVICES At Galveston College, online students have access to the same high-quality support as oncampus learners. Whether you need technical help, accessibility services, or academic assistance, the college is here to help you succeed. Technology & Technical Support If you experience issues with passwords or college email, visit the IT Help Desk: 🖥️ IT Help Desk (Office: R-120)
Hours: Monday & Tuesday 8 a.m. – 7 p.m. and Wednesday thru Friday, 8 a.m.–5 p.m.
Phone: (409) 944 -1352
Email: servicedesk@gc.edu
Services: Password resets, Microsoft 365 access including Email, and general technical troubleshooting.
💡 Quick Tip: Contact the Help Desk as soon as a problem occurs—don’t wait until an assignment is due. Accessibility and ADA Accommodations Galveston College is committed to providing equal access to all students. If you have a documented disability and need an accommodation for your coursework contact: Accessibility Center (Office: M-150)
Location: Counseling & Advising Center, first floor, east wing Moody Hall
Phone: (409) 944-1223
Email: Ms. Jayne Withers, jwithers@gc.edu
Services: Testing accommodations, adaptive technology, note-taking assistance, and accessible course materials.
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💬 All online course materials are designed with accessibility in mind, following ADA and Section 508 guidelines. Canvas Accessibility Tools Canvas includes several built-in features that support inclusive learning:
Screen Reader Compatibility: Works with JAWS, NVDA, and Voiceover.
Alternative Text (Alt Text): Describes images for screen readers.
Closed Captions: Available for instructor-recorded videos.
Adjustable Font and Contrast Settings: Improve visibility and reduce eye strain.
💡 Tip: You can also use the Immersive Reader in Canvas for text-to-speech and translation support. Academic and Personal Support In addition to technical and accessibility assistance, everyone also has access to:
Library Services: Online databases, research guides, and chat help in RoomR-107 .
Tutoring: Free online tutoring for writing, math, and other subjects through Upswing Tutor or GC’s Tutoring Center in Room N-200 .
Advising and Counseling: Academic planning, transfer information, and student wellness resources in Room M-150.
Getting Help Early If you feel stuck, reach out early—before small problems become major obstacles. Your instructor, advisor, and the Distance Education team all want to help you succeed. 📩 When in doubt, send an email! Communication is the key to online success. NETIQUETTE AND ONLINE CONDUCT At Galveston College, we believe that a respectful, inclusive online community supports learning for everyone. “Netiquette” means internet etiquette—the shared guidelines that help us communicate clearly, kindly, and professionally in digital spaces. These guidelines apply to all communication in Canvas discussions, email, chats, and virtual class meetings. Purpose of the Policy The purpose of this Netiquette Policy is to maintain a safe, equitable, and academically focused learning environment for all students and instructors in online and hybrid courses. Every student contributes to this environment by practicing thoughtful communication, active listening, and respect for diverse perspectives. EXPECTATIONS FOR ONLINE COMMUNICATION 1. Be Respectful. Treat your instructor and classmates as you would in a face-to-face classroom. Disagree with ideas, not people. Avoid language that could be seen as sarcastic, dismissive, or personal. 8
2. Use Inclusive and Professional Language. Avoid slang, text-speak, or humor that could be misunderstood. When addressing others, use their preferred names or titles if known – Ex: Address instructors by Dr. XXX or Mr/Mrs.XXX; address students by first name. 3. Stay on Topic. Keep your contributions focused on the discussion prompt or course content. This helps everyone stay engaged and on track. 4. Write Clearly and Proofread. Before posting, reread your message for tone and clarity. Typing in ALL CAPS can appear as shouting. Use standard punctuation and grammar for academic writing. 5. Protect Privacy. Do not share classmates’ work, comments, or personal information outside of Canvas. Remember that all course spaces are academic environments. 6. Ask Questions Early and Politely. If you are unsure about an assignment or policy, ask your instructor directly—politely and clearly. Most confusion can be resolved through proactive communication. SUPPORT EQUITTABLE DIALOGUE Give space for all voices. Avoid dominating discussions and invite quieter peers to share their perspectives. Virtual Class Meeting Etiquette When your online course includes real-time meetings (Zoom, Teams, etc.):
Arrive on time and mute your microphone when not speaking.
Use respectful backgrounds and attire.
Participate actively, respond, and engage in discussions just as you would in person.
Consequences of Inappropriate Conduct Disrespectful or disruptive online behavior may result in: 1. A written warning from the instructor. 2. Removal from a discussion or virtual meeting. 3. A referral to the Vice President of Student Services, Mr. Ron Crumedy for review under the Student Code of Conduct. Remember Online learning works best when everyone feels safe, respected, and heard. Practicing empathy, professionalism, and patience supports your classmates and strengthens your own communication skills—valuable both in college and beyond. STAYING SAFE AND CONNECTED
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Online learning connects you to classmates, instructors, and resources through technology— but it’s important to stay safe, responsible, and academically honest while doing so. This section covers how to protect your information, follow ethical academic practices, and keep your digital learning environment secure. Protecting Your Digital Identity Your online safety begins with simple habits that keep your personal and academic information secure:
Use strong passwords with a mix of letters, numbers, and symbols.
Log out of Canvas and your GC email when using public or shared computers.
Avoid clicking links in messages that seem suspicious or unexpected.
Keep your software updated on your personal technology to reduce the risk of malware or security issues.
💡 If you ever receive a message that looks suspicious, contact the IT Help Desk (servicedesk@gc.edu) before clicking or responding. ACADEMIC INTEGRITY ONLINE Academic integrity means doing your own work and giving credit when you use someone else’s ideas. Galveston College expects all students to uphold honesty and originality in every course. You demonstrate integrity when you:
Write your own assignments and submit your own work.
Cite any outside sources you reference using MLA or APA format (as taught in your English courses).
Participate in discussions authentically sharing your thoughts, not copying others’.
Ask your instructor when you’re unsure if using AI tools or collaboration is allowed.
🚫 Plagiarism, unauthorized use of AI-generated text, or submitting another student’s work as your own are violations of the Student Code of Conduct and may result in academic penalties. RESPONSIBLE COMMUNICATION Online courses often involve written discussions, group projects, and instructor emails. Maintain professionalism by:
Checking your GC email and Canvas inbox regularly.
Responding to messages promptly and courteously.
Avoiding emotional or hasty replies—take time to think before you send. 10
Respecting boundaries and maintaining privacy when collaborating with classmates.
💬 Remember: your digital footprint represents you as a student and community member of Galveston College. Staying Connected to Support Staying connected means using your campus resources even if you’re learning from home:
Follow Galveston College’s official channels for campus updates and alerts.
Attend online workshops or tutoring sessions through Canvas or Microsoft Teams.
Use the Student Engagement Calendar in the Whitecaps Portal to find upcoming events and resources.
Check the Distance Education webpage for announcements about system maintenance or Canvas updates.
Summary Being an online learner means being part of a digital community built on trust, respect, and responsibility. Protect your information, act with integrity, and stay connected to the people and resources designed to help you thrive. QUICK LINKS DIRECTORY The following links and contact information will help you quickly access the most common online student resources at Galveston College. Keep this page bookmarked or printed for easy access throughout the semester. Canvas and Technology Support
Canvas Login: https://gc.instructure.com
IT Help Desk: servicedesk@gc.edu | (409) 944-1352/ R-120
Office 365 (Student Email Access): portal.office.com
Distance Education Department: DistanceEd@gc.edu or 409-944-1700
💡 For password resets, logins, or system issues, contact the IT Help Desk first before reaching out to your instructor. Student Services and Academic Support
Accessibility Center: jwithers@gc.edu | (409) 944-1223 | M-154
Advising and Counseling: advising@gc.edu | (409) 944-1220 | M-150
Career & Tutoring Services: gctutoring@gc.edu | (409) 944-1399 | N-200
Upswing Tutor: Access directly through your Canvas course or here.
Library Services: library.gc.edu | 409-944-1240 | R-107
Testing Center: gctesting@gc.edu | 409-944-1290 | N-220 11
💬 All Galveston College students have free access to tutoring, counseling, and advising— whether you’re on campus or online. Campus Communication and Alerts
GC Website: www.gc.edu
GC Email: Access through Microsoft Office 365
Emergency Alerts: Galveston College will use the information you shared on your admissions application to send out alerts. Otherwise check in on GC’s main webpage for updates.
Student Calendar: Found at the bottom of the GC website or can be found in the Whitecaps Portal main page.
Academic Resources
Writing Help : Available via Upswing Tutor (online) or Tutoring Services
Library Databases: Search through the GC Library website for peer-reviewed articles Policies and Procedures Student Handbook and Code of Conduct: www.gc.edu/student-handbook
FERPA (Privacy Rights): www.ed.gov/ferpa
College Information Galveston College 4015 Avenue Q, Galveston, TX 77550 Phone: (409) 944-4242 Website: www.gc.edu Final Note You are part of a growing online learning community built on connection, curiosity, and care. Reach out often, stay organized, and use every resource available—you belong here. Go Whitecaps!
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DISTANCE EDUCATION DistanceEd@gc.edu 409-944-1700
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