Haveyou heard what a resident said about Lesley Lancaster?
Lesley is truly an amazing human being and an absolute pleasure to work with. From start to finish, she made what can be a stressful apartment search feel supported, thoughtful, and genuinely positive Her professionalism, kindness, and energy are unmatched, and it is clear that she truly cares about people, not just the process. She is incredibly knowledgeable, attentive, and patient, and she consistently went above and beyond to ensure all questions were answered and that we felt comfortable every step of the way. I toured many, many properties during my search for a new home, and Lesley was one of the very few who provided such a lasting and genuinely memorable experience. She made what can often feel like an overwhelming and transactional process feel thoughtful and human. Pointe 14 is a beautiful, well-maintained property. Ultimately, we did not move forward since there was not a unit available that suited our needs at the time, but I sincerely appreciate Lesley’s time, patience, and support throughout the entire process. Pointe 14 truly has someone special in Lesley. - M. Huff
We are awarding 250 Ovations points to Lesley for your outstanding service!
Haveyou heard what Karen Freihagesaid about DanielleWilson?
Danielle “Thank you for your assistance with a strange issue we had at the property. You stepped in like a hero to help get this issue resolved for us when I had hit a dead end! You always come through for me and the team, and we all appreciate everything you!! “
Karen Freihage - Senior General Manager
Danielle Wilson - Property Accountant
We are awarding 250 Ovations points to Danielle for your outstanding service!
The Way We Care
What OurResidentsAreSaying
Bimini Square Apartments truly feels like home. The property is always clean, well maintained, and welcoming. You can tell a lot of care goes into keeping everything looking great and running smoothly. What really sets Bimini Square apart is the amazing staff. Bella, Harry, and Katie go above and beyond to make residents feel valued and taken care of. They are friendly, professional, responsive, and always willing to help with anything you need. Their positive attitudes and dedication make such a difference I have never felt more at home in an apartment community before and truly couldn't be happier living here. Our family highly recommends Bimini Square to anyone looking for a clean, comfortable home with an outstanding team supporting it.
We are awarding 250 Ovations points to Bella, Harry, & Katie for your outstanding service!
Helen Keller
The Way We Care
What our residents are saying.
“Gables Union Market has been one of my more enjoyable living experiences to date I'd especially send my thanks and gratitude to the maintenance team (Clyde) for their outstanding work and professionalism Every request I've submitted has been handled both quickly and effectively, resulting in a great living experience.” - RD Wright
We will be awarding 250 Ovations points to you Clyde for your outstanding service!
Share your stories, ideas, favorite quotes, books or podcasts by emailing CX@gables.com. If your share is used in “The Way We Care”, you will receive 250 Ovations points!
The Way We Care
“The Way We Care”, our monthly communication dedicated to celebrating and strengthening the Customer Experience (CX) across Gables
During this holiday season, we are especially grateful for our associates and the dedication, heart, and excellence you bring to Gables every day.
Please share your stories, ideas, favorite quotes, books or podcasts by emailing CX@gables.com. If your share is used in “The Way We Care”, you will receive 200 Ovations points!
Be Nice toYourself
“Excellence is to do a common thing in an uncommon way”. BookerT. Washington
The Way We Care
Please share your stories, ideas, favorite quotes, books or podcasts by emailing CX@gables.com. If your share is used in “The Way We Care”, you will receive 200 Ovations points!
CustomerService
“Kind words can be short and easy to speak, but their echoes are truly
endless”. MotherTeresa
“The Way We Care”, our monthly communication dedicated to celebrating and strengthening the Customer Experience (CX) across Gables.
TheSecrettoGREAT
The Way We Care
“The Way We Care”, our monthly communication dedicated to celebrating and strengthening the Customer Experience (CX) across Gables.
Each month, we will share updates, success stories, practical tips and more that highlight Customer Experience (CX). These communications will be housed on our new Signature Service page on Gablesnet for your easy access and ongoing reference
This month’s book recommendation comes from Judy Newell, thank you Judy! To show you our appreciation, you will receive 200 Ovations points.
Please share your stories, ideas, favorite quotes, books or podcasts by emailing CX@gables.com. If your share is used in “The Way We Care”, you will receive 200 Ovations points!
“Peopledon’t care about how much you knowuntil they know how much you care.”
Theodore Roosevelt
The Way We Care
We’re excited to introduce “The Way We Care”, our monthly communication dedicated to celebrating and strengthening the Customer Experience (CX) across Gables.
Each month, we’ll share updates, success stories, practical tips and more that highlight Customer Experience (CX). These communications will be housed on our new Signature Service page on Gablesnet for your easy access and ongoing reference.
“The Way We Care” is more than a communication, it’s a space to share ideas, celebrate wins, and stay connected in our mission to create exceptional experiences every day.
Please share your stories, ideas, favorite quotes, books or podcasts by emailing CX@gables.com. If your share is used in “The Way We Care”, you will receive 200 Ovations points!
“Customerservice shouldn’t be a department, it should betheentire company.”
