MTA WA MOTOR November 2019

M O T O R MOTOR

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LOOKING BACK ON A YEAR OF ACHIEVEMENT

With MTA WA CEO Stephen Moir

The Motor Trade Association of WA held its Annual General Meeting at the South of Perth Yacht Club on the 29 October and I want to thank those members who took the time to attend. Despite the very difficult trading conditions over the past 12 months, the MTA WA has enjoyed one of its stronger years in terms of performance and I would like to provide members with a summary of some of the key outcomes that your Association has achieved.

From a financial perspective, the Association has maintained a very strong net asset position.

Revenues have increased over the year by 20% to $13.4 million, driven primarily from income derived from our investment fund (which saw an annualised return of 5.5%), an increase of 24% from training and a 20% increase in income from our Group Training services. It has also been pleasing that membership remained solid during the year

Perhaps the major highlight of 2019 was the holding of the Automotive Excellence Awards in June 2019. Building on the success of the Automotive Industry Dinner which was held in March 2018, this year’s Awards were held at the Crown Towers and we were pleased to have 430 members and guests attend and celebrate the success of the 12 award category winners along with bestowing Life Membership to Mr John Hughes. This was the largest event ever held by the MTA WA and it clearly demonstrated that members want the type of event that showcases and acknowledges the very best of the automotive industry here in Western Australia. Plans are well underway for the 2020 Awards and it promises to be bigger and better than last year’s event.

and we have seen a good level of growth for the first quarter of this year.

To deliver these results, the Board and Management have maintained a disciplined approach to the priorities that were highlighted in the MTA’S 2018 – 21 Strategic Plan, including the significant investment of introducing improved IT systems such as a new client management system and financial accounting software. The productivity gains and improvements that have been achieved from this investment and, in particular, how we now manage the servicing of our membership, host employers and students has been significant.

Communicating with our members remains a key priority and over the last year, we have spent a considerable amount of time in ensuring that the communication channels with our members are as effective as possible. We have made a number of enhancements to the numerous forms of communication we employ to ensure that our members stay informed.

Our lead publication MOTOR is now available in a digital format and members have responded well to this move. We will, of course, maintain the printed version as many

of our members enjoy receiving their magazine and reading industry updates and member-related articles on a quarterly basis. The MTA WA’s fortnightly Engine Room electronic newsletter is also broadening its readership with an impressive 33% growth in members accessing articles.

Website

The MTA WA’s website was completely redeveloped during the reporting period and apart from the muchimproved interface, the site now allows members to transact through the booking of courses and the purchasing of stationery as well as update their details through the site. Since the redevelopment, the website has seen a growth in usage of 59% with an impressive 65,000 site visits over the reporting period. This, along with the MTA’s Facebook and LinkedIn pages which have also seen strong growth, ensure that we can get essential updates and information out to our members in a format that suits them.

Member benefits

The MTA WA has continued to develop key business relationships with organisations that can deliver meaningful benefits to members. This initiative has seen two new

Since the redevelopment of the website, growth in usage has increased 59% with an impressive 65,000 site visits over the reporting period.

partners come on board in the past year, SP Tools and OfficeWorks. These partnerships can deliver substantial savings to the membership and I would encourage businesses to look at all the available offers the MTA WA have negotiated.

The MTA WA continued to advocate strongly on behalf of our members and to improve the business environment in which they operate. We have continued to meet with key

Ministers and Government representatives to drive change and remove the red tape burden on our members. This is particularly true at the State level, where the MTA WA continues to enjoy a strong and effective working relationship with the McGowan Government and it is pleasing that we have ready access to the Premier and Ministers when required. Over the reporting period, some of the more significant outcomes that directly

benefitted our members were the introduction of self-inspection and licensing of used vehicles under three years of age, saving dealers substantial amounts in inspection fees.

The MTA WA was also successful in having an inquiry into the Smash Repair Industry undertaken by the Economics and Industry Standing Committee. The Inquiry presented its report in November 2018 and included three key recommendations, all aimed at improving the ability of smash repairers to refer unfair or harsh behaviour by insurers.

Amendments to the Small Business Development Corporation’s Act have been drafted and passed by the Lower House which, when legislated, will allow members to lodge complaints on a confidential basis with the Commissioner. This is a significant outcome for our members and I want to recognise and thank those smash repair members who assisted with the Inquiry.

After years of lobbying the Police Commissioner, we were finally successful in having the Police take a more pro-active approach to the crime of fuel theft. Costing more than $6 million each year, fuel theft was relatively easy to get away with until Commissioner Dawson introduced a new process

After years of lobbying the Police Commissioner, we were finally successful in having the Police take a more pro-active approach to the crime of fuel theft. Costing more than $6 million each year, fuel theft was relatively easy to get away with ...but new processes now allow police to pursue offenders.

STATE GOVERNMENT BACKS SMALL BUSINESS

It has been very encouraging to see the work that Premier Mark McGowan and Small Business Minister Paul Papalia have been doing to support the small business sector here in WA.

In June this year, the Minister for Small Business introduced a Bill to amend the powers of the Small Business Commissioner.

MTA WA met on no less than three occasions with both the Minister’s Office and the SBDC as they checked that the draft Bill would be appropriate in addressing the concerns of the small business sector.

that now sees Police pursue offenders and, as a result, the industry has seen a reduction in the level of fuel theft. Unfortunately, we don’t win every case and we were not successful in having the 10% on-demand transport levy either reduced or removed for the limousine industry, despite countless hours of work and numerous meetings, including engagement with the Premier.

Federal lobbying

Working with our national body, the Motor Trade Association of Australia (MTAA), we have seen significant advancements at a Federal level in two key areas that impact on our Franchise Dealer members and our independent repairers. A great deal of work has gone into having the Federal Government agree to the need to introduce changes to the Franchising Code to provide greater protection for Dealers in how their

dealership agreements are managed, including what happens at the end of their agreement. We are confident that whilst there may not be a new franchising code specifically focussed on new car dealer franchises, we will see amendments to the current franchising code that will provide for a fairer and more transparent relationship between OEMs and Franchise Dealers.

The issue of access to repair information has been actively fought for over several years and it is pleasing that we are now seeing a genuine desire by the Federal Government to address the provision of this information and data though legislation.

Assistant Treasurer, the Hon Michael Sukkar MP, and Treasury Department officials met with representatives of MTAA, AAAA, FCAI, AAA and AADA on 29 October to outline that government had determined that head legislation is the

way to best address the ACCC 2017 recommendation for a prescribed and mandated scheme to provide access to vehicle service and repair information and data and that this will allow independent repairers easier access to technical repair information.

This is a much-welcomed development and the fact that all major automotive groups are involved should ensure a balanced approach that benefits all participants.

This Bill’s origins come from two key areas. The first is to provide greater protections to building subcontractors in response to those who have suffered as a result of no-payment or the collapse of prime contractors, sending many small businesses into bankruptcy.

Prior to the tabling of the Bill, I personally wrote to both the Leader of the Opposition Liza Harvey and the Shadow Minister for Small Business Alyssa Hayden advising them of the MTA WA’s support for these amendments and asking them to support the Bill through the House and I am aware that other industry associations took similar action.

Good legislation such as the amendments to the Small Business Development Corporations Act deserves the full support of all parties and should not be subject to pointless political ‘point-scoring’ and ‘game-playing’ which has been the case in this instance.

The second was as a result of the Parliamentary Inquiry into the smash repair industry where the first recommendation from the committee was to increase the powers of the Small Business Commissioner to enable him to investigate unfair conduct by large entities against small business. In short, the Bill will expand the Commissioner’s current investigative and reporting functions to consider the actions of the private sector, Local Government and State Government affecting the commercial activity of small business.

What was particularly pleasing with this Bill was the extent of the consultation by both the Minister’s Office and Small Business Development Corporation with key industry associations such as the MTA WA and the Master Builders Association, both who have large small business memberships. The

It was therefore disappointing that when the Bill was tabled in the Lower House, Alyssa Hayden sought to delay its passing by introducing a number of ‘pointless’ amendments and questioning the need and scope of the increase in powers to the Commissioner.

Ms Hayden’s delaying tactics have now seen the Bill stalled in the Upper House as it deals with the Voluntary Assisted Dying Bill, the debate of which could pass into next year if the Member for South Metropolitan, Nick Goiran has his way.

Good legislation such as the amendments to the Small Business Development Corporations Act, which will undoubtedly benefit the small business sector, deserves the full support of all parties and should not be subject to pointless political ‘pointscoring’ and ‘game-playing’ which has been the case in this instance.

The other major win for

the small business sector has been the Premier’s announcement to increase the threshold on payroll tax, providing relief for 12,000 small businesses in WA.

As part of the $170million payroll tax package, the payroll tax exemption threshold will be increased by $150,000 over the next two years with the first increase being introduced in January 2020 with the threshold increasing from $850,000 to $950,000. The second shift to $1million will come into effect on 1 January, 2021.

The lift in the payroll tax threshold will result in around 1,000 businesses in

Western Australia no longer being liable for any payroll tax, while also cutting payroll tax liability for an additional 11,000 businesses.

The MTA WA played a pivotal role in having the threshold increased from $750,000 to $850,000 back in 2014 but still maintained that the increase at that time was minimal and provided no real benefit to small business.

This announcement does have an impact and will benefit small business while also bringing the WA payroll system into line with other States.

All the best for Christmas

I’d like to take this opportunity to wish all our members I’d like to take this to wish all our members and their families the very best for the Christmas period and and their families the very best for the Christmas and the New Year The indications are that we should start to New Year. are we start to see a gradual improvement in trading conditions and that see a in conditions and that this will hopefully provide some relief from the pressures this will some relief from the pressures that have been experienced by the majority of our members that have been by the of our members. Please remember that the MTA WA is here to support Please remember that the MTA WA is here to support you and your business and I encourage you to contact you and your business and I encourage you to contact us when you need a hand. us when you need a hand.

It takes a team to raise a tribe

Early Bird flies to the Gold Coast

Auto Masters Spearwood proprietor, Mark Sarich was the recipient of the MTA WA’s ‘Early Bird’ prize for simply renewing his Membership before August 31 2019.

This sensational package included the following for two guests:

• Return airfares from Perth to Brisbane with transfers to the Gold Coast

• 4-nights’ accommodation in a twin share room with breakfast included

• Tickets to the Sportsnet Gold Coast 600 Dinner

• 3-day Track-side Pass to the 2019 Gold Coast 600

• Gold Coast Jet Boat Ride

• A Pit Lane Walk pass

Member renewals this year reflected a resoundingly positive trend of consistent and loyal support for the Association, which helps thousands of Members to maintain, grow and sustain their business in a challenging market and economic environment. We thank each and every Member for renewing and welcome the many new Members who have joined.

If you would like to know how to make the most of your Membership, ensure that you login to our website at mtawa.com.au/SignIn or email membership@mtawa.com.au for assistance.

AutoTribe open central dealership with expertise and quality at core

AutoTribe open central dealership with expertise and at core

A group of dedicated car lovers with a passion for performance have joined forces to create a used car dealership that aims to satisfy fellow enthusiasts and general car buyers alike. Situated on the corner of Cleaver Street and Newcastle Street in West Perth, the revitalised car retailing site opened its doors to the

public on Saturday, October 12 with attendees treated to technical workshops as well as celebrations.

The new business is called AutoTribe and comprises Louie Tan (Dealer Principal), Nic Lim (Vehicle Buyer), Tony Phung (Operations) and Ricky Hee (Marketing). The progressive and energised team want to create a vehicle

buying process that addresses the client’s needs.

In particular, the quality and condition of the stock will be a focal point, with technical and mechanical expertise being the cornerstone to ensure vehicles are reliable and dependable.

AutoTribe aims to bring back the trust and confidence that comes with purchasing

from a licensed dealer.

There are inherent advantages to purchasing a vehicle from a licensed dealership and the public is becoming increasingly aware that whilst private vehicle transactions may offer some savings, they come at the cost of consumer assurances. Every vehicle in stock at AutoTribe will, at a minimum, meet and hopefully exceed, the standards expected by consumers.

“It’s been amazing to be able to establish a business with partners that are so passionate about cars and we look forward to learning from the best in the industry,” Louie proudly stated.

Although their motoring passion originates from performance vehicles, product offerings will include passenger, commercial, recreational and sports vehicles as their

inventory continues to grow on a daily basis.

The grand opening combined informative talks on subjects such as performance tuning and tyres while embracing enjoyable family-friendly fun and ceremony with lion dancing performances and a jumping castle.

The ribbon-cutting that officially opened the dealership before midday will

ideally mark the beginnings of a great new addition to the automotive industry in a motoring precinct that was in need of the kind of energy that AutoTribe offers.

AutoTribe is an enthusiastic and proud MTA WA Member and the Association can’t wait to see what the future holds for these dedicated motoring gurus as they grow their venture.

MTA punches above its weight

MTA WA apprentice trainer and amateur MTA WA apprentice trainer and amateur boxer, Angela Joyce-Fay, earns her title as Joyce-Fay, earns her title as a heav y hitter at Masters Games a heavy hitter at Masters Games

To her apprentice students and colleagues, she’s known as tough but always fair. A leader, commanding respect and never expecting accolades for her efforts, Angela “Ange” Joyce-Fay has a presence like no other and is a key identity at the MTA WA’s Automotive Institute of Technology in Balcatta.

Taking her role very seriously, Ange has trained some of the most awarded apprentices of the last decade, including the 2018 Apprentice of the Year, Michael Holmes. What may be lesser known among the MTA WA community is Ange’s deep passion for boxing, both as a serious competitor and a coach.

This year Ange has been working exceptionally hard in preparation for the XVII Australian Masters Games, held in Adelaide in early October, with her training regime resulting in victory in the following divisions

• Women’s Novice 41-45 age group 81kg+

• Women’s Novice 41-45 age group 75kg-81kg division [Special Belt]

Witnessing her skills for MOTOR first-hand at Peak 1 Boxing Club in Butler, there was no doubt that Ange was equipped with some serious firepower. Agile on her feet and striking like a viper, it was incredible to watch her as she showcased a sample of her training routine. On the eve of the competition, it seemed like it would take a true heavy-hitter to stop her momentum.

Humble but very proud of her performances, Ange described the contests as “intensely competitive fights.”

“It was a real battle of endurance, mental strength and stamina. Both of my opponents fought well, which made me dig deep to take victory,” she said.

Not unlike her role at WA’s Automotive Institute of Technology, Ange acknowledges that it takes a special kind of team to support individuals to achieve great things. She attributes a lot of her success to her coaches and trainers, Claire and Mick Hale. Claire and Mick own and operate Ange’s training gym, Peak 1 Boxing Club in Butler.

Having a family of strong-willed combatants at Peak 1 Boxing Club is of equal importance to Ange.

Founded and patronised by ex-service personnel in the areas of armed forces, police, and fire and rescue services, Peak 1 provides a sense of identity and belonging for its many members, irrespective of their working background. Built on a reputation of supporting those who may fight even bigger battles outside of the gym, Peak 1 has earned its status as highly-regarded leaders in the boxing and fitness community.

Asked what attribute helps her to keep up the fight when the going gets tough, Ange

said she always remembers the words that are embossed on the walls of her training gym, “Train hard and fight easy”. This also applies to her work as an apprentice trainer, where she reminds students to “pursue excellence and knowledge”, another prominent expression that features on the walls of her gym.

It is this spirit that makes Ange such a beloved staff member at the Motor Trade Association and it has also translated into hard-fought achievements from her apprentices. The MTA WA congratulate Ange on her successes and continues to support her in her boxing endeavours.

SILENT power

FABCAR EV WELCOMED THE LEADERS IN ELECTRIC MOBILITY IN WA TO THEIR SHOWROOM AS THEY OFFICIALLY OPENED THEIR ELECTRIC VEHICLE CAR SALES PROJECT.

There’s an abundance of hype, a lot of confusion and plenty of excitement surrounding the adoption of electric vehicle technology within Western Australia.

The official launch of Fabcar EV by industry veteran Frank Bempasciuto and his family will continue a long tradition of bringing exciting and groundbreaking new products to the WA market. Rather than just supplying a product to the market, it made sense to engage the industry members involved in the property, energy, motorsport and transport industries who will make the adoption of these vehicles an accessible reality to even more consumers.

Teaming up with Gemtek Group’s Florian

Popp (pictured top right) and Edward Kestel to hold a launch event on October 9 2019 at Fabcar’s headquarters on Lord Street in Perth, Fabcar owner Frank Bempasciuto brought together those who are helping to drive the progression of EV technologies.

Home to a collection of ultra-exotic and incredibly rare cars, wheelchair accessible vehicles, electric bikes and electric vehicles, Fabcar has quickly become somewhat of a motoring institution in WA. The event was as compelling as you’d expect. With an eye-watering aray of technically advanced battery powered vehicles, including a Tesla Roadster

(Targa West category-winner), a Tesla Model X and a Tesla Model 3 performance edition (that won the production car category upon its racing debut at the Collie Sprint), the venue was an EV dreamscape. The Tesla vehicles were perfectly complemented by Fabcar’s range of pre-owned electric vehicles, including Nissan Leaf and BMW i3 vehicles. Guests were even treated to the quiet but impactful entrance of an electric scooter!

Not neglecting the more practical and logistical benefits of EV technology, a passenger van that would ideally be suited to the airport-transfer and small charter vehicle sector also featured in the exhibition area.

Industry experts included those working in the areas of EV infrastructure, State Government representatives from Development WA (formerly Landcorp), electricity infrastructure specialists from Horizon and Western Power as well as creative entrepreneurial figures in the areas of car sharing, eco-tourism and car leasing. The respective spokespeople articulated their concepts and visions for increasing accessibility and the rate of adoption of battery

powered mobility vehicles.

Other notable guests included Ross Tapper, Event Director of Targa West, and John Edwards, a proud owner of multiple EVs and a technological genius. Unifying the many guests was event MC, James Lush, known to many as a contributor to ABC Radio and the founder of Lush – The Content Agency.

With the most extensive offering of used electric vehicles in WA, Fabcar proved to be the ideal collaboration hub for the industry leaders.

With extremely affordable prices for the Nissan Leaf vehicles and a rapidly increasing charging network, it’s very pleasing to see so many businesses and individuals put their time, money and resources on the line to help diversify mobility options in WA. The MTA WA thanks Fabcar and Gemtek for inviting us to the occasion and look forward to following the progress of this sector.

Visit www.fabcar.com.au to see the full EV range of cars and bikes at Fabcar.

For charging infrastructure enquiries, contact Gemtek Group on 08 9248 1881.

With the most extensive offering of used electric vehicles in WA, Fabcar proved to be the ideal collaboration hub for the industry leaders.

PAINTING THE FUTURE of panel repairs

With nearly a century of history behind it, the Shack Motor Group has been an enduring marque of quality and service. Equally, with 62 years of history, the Shacks Automotive Paints site on Burt Street Fremantle is positioned only a stone-chip away from Shacks’ Holden dealership and is recognised as the home of quality automotive panel and paint repairs.

The Shacks Automotive Paints premises has recently undergone a future-oriented refurbishment to cater for the rapidly altering automotive panel and paint landscape. Given the ever more demanding requirements of insurers and the sheer pace of technological advancements within the field, it became evident that there was an opportunity to provide more than just paint and panel repair services.

Acting as not only a PPG distribution centre but also an advanced training centre, Shacks Automotive Paints can justifiably now be considered a laboratory for the world’s most advanced automotive paint products. It’s a technologically-driven facility that supplies the best products as well as providing training to body repairers’ staff on using those products exactly as they were intended.

Technique is everything. PPG products are designed to be used in exacting quantities, which reduces waste while ensuring the ultimate colour accuracy, consistent panel coverage and a lifetime of protection from the elements. That’s precisely why the Shacks/ PPG facility provides training services that exceed that of any similar organisation. If you’re wondering what makes their services different, consider that Shacks provide expert PPG paint specialists to relieve the attending staff member from your body repair workshop. Such a level of consideration the industry truly demonstrates their understanding for maximising efficiency and

minimising cost impacts to panel and paint repair businesses.

Manager, Peter van Grootel is pleased with how the facility is delivering its services. He showed an example of an obscure Peugeot colour on an older style metal sample sheet.

“Things have changed so much. If you look at these [traditional style] vehicle paint samples, you’ll see that, as a workshop, you had to carry a sample for every make, every model and every colour that you wanted to work with, many of which look identical to the naked eye,” Peter said.

“Now we have the ability to use precise quantities to replicate virtually any vehicle colour available

“

We have the ability to use precise quantities to replicate virtually any vehicle colour available on the market with our advanced software and colour matching tools.

on the market with our advanced software and colour matching tools.”

MOTOR was able to observe the colour matching technology and the ways in which businesses can minimise their costs and maximise profits through the use of PPG products and the accompanying training. As a layperson, it’s staggering to witness the level of detail that has been achieved for the sole purpose of making

business simpler for body repairers. Paint and panel is a messy business, so it seems appropriate that Shacks are assisting to ‘clean it up’ with the help of PPG. Whereas a lot of body repairers have inventory and paint rooms that resemble a baggage sorting centre at an airport, the Shacks Automotive Paints centre has a clinical level of stock management and workflow. This isn’t a secret that they

wish to keep to themselves. If you are an existing or potential PPG paint user, you’ll have access to the expertise that can allow you to organise and automate your inventory and working processes in ways that would almost certainly result in profitability increases.

Whether it’s prepping, polishing, painting, sanding or even learning the latest techniques, there are few spray painters in the state who wouldn’t benefit from a

day at the training centre.

It seems that this ‘industry first’ approach is working, with existing customers making the most of the training and other businesses adopting the use of the product and improving skills. As an independent automotive group, Shacks are continuing to meet the standards of some of the largest automotive groups whilst ensuring that they never lose their traditional service values.

Situated in a location that can service both northern and southern district workshops, the centre is well worth visiting by any body repair business. Given the time restraints of the many personnel working in the field, the Shacks Automotive Paints team can also visit your business and advise specifically on the ways that you can provide clients

with the results they demand whilst reducing the costs of applying and using the products.

If you are interested in learning more about this valuable initiative, contact Peter van Grootel from Shacks Automotive Paints. T: 08 9432 9421 or email peterv@shacks.com.au

I’ve always loved working with cars. When I retire, I want to continue to share this passion with

cars Prestige

and performance lifestyle

We wanted to take away all the things that make buying a vehicle difficult and provide a truly premium experience.

Barry Punter, Online Autos

The fixed-price auto ‘wholesale’ scene has exploded over the last decade, with dealers and buyers alike in ever increasing numbers enjoying the ability to avoid the robust negotiation typically associated with purchasing a vehicle. Many wholesale dealerships have opted for a large range of mainstream marques, often incorporating ex-fleet and government vehicles. For Barry Punter and Jon Fisher of Online Autos, this model also works perfectly in the prestige and unique vehicle market.

Circumventing the costs of retaining large cohorts of staff to manage finance, administration and the detailing of hundreds of vehicles, their specially selected range provides buyers with access to wholesale pricing on rare or specialty cars. In fact, they even offer boating and aviation products to service their client base.

Backed up by a service division managed by Chris Bush, a technician hailing from the race and performance road car manufacturer McLaren, the team share a dedication for the

type of vehicles that leave a permanent smile on their owners’ faces. With a varied range of impressive vehicles forming part of their stock holding, the roar of twinturbo V8’s, naturally aspirated flat sixes and turbocharged fours echo across the Osborne Park site.

From unique models to everyday drivers

At any one time, Barry and Jon will have Porsche, Bentley, Land Rover, Lamborghini, Ferrari, McLaren, Audi RS, BMW M, Mercedes-Benz AMG and Aston Martin models ranging from poster cars to some of the rarest and unique versions of models in Western Australia. That doesn’t preclude the ‘everyday’ enthusiast from being a part of the Online Autos experience, though. In one working day, the team traded a very affordable Audi A4 estate, only to have a happy purchaser driving away with

it before the close of business the same day. If that’s any indication, the vehicles move as quickly in the dealership as they do on the track.

The difference Barry said “We wanted to take away all the things that make buying a vehicle difficult and provide a truly premium experience. Our appointments are designed to address the needs of each and every buyer, which has resonated well with our clients.” Co-founder Jon has vast experience in delivering customer experiences in the highly-competitive building sector. Much like home construction, business building is complicated, but, aided by structure and attention to processes – something that both Jon and Barry are very experienced in – Online Auto’s business model is unrivalled. Ultimately, daily commuter vehicles and supercar buyers seek the same thing – satisfaction. In that regard, Online Autos are sure to fulfil their wishes.

The performance lifestyle exemplified

Speed and performance form the DNA of Online Autos and these elements flow like blood throughout all their ventures. Having recently acquired a V8 drive day business, the team are leaving their rubber-streaked mark on WA’s Barbagallo Raceway. MTA WA Business Development Manager, Shaun Wheatman, took to the track in the Online Autos track-spec V8 VE Commodore and described it in one simple, but very much fitting word: “Mega”.

As this story goes to print, the MTA WA are in talks to have a prominent and striking presence at track days in a very visible way. Ensure that you’re subscribed to The Engine Room eNewsletter to see what we are due to unveil!

A Precise Tradition:

S&A Smash Repairs

S&A Smash Repairs specialises in the art of taking care of

S&A Smash in the art of care of customers With pride in their workmanship and a penchant customers. With in their and a for precision, S&A has provided vehicle smash repairs from for precision, S&A has vehicle smash repairs from the prime location of Osborne Park for almost four decades. the location of Osborne Park for almost four decades.

Now approaching their 40th year of MTA WA membership, it’s

Now their 40th year of MTA WA membership, it’s

fitting that we take look at the business and how the service that we take look at the business and how the service

S&A Smash Repairs offers that has stood the test of time

S&A Smash offers that has stood the test of time.

It’s not hard to understand why their private, Government and fleet clients actually enjoy the vehicle repair process once you meet the friendly team at S&A. Given that most of the vehicle repair process occurs behind the scenes, there’s a sense of comfort that comes with being greeted by the smiling faces and warm welcome from the frontof-house staff at this landmark establishment. It’s the kind of reassurance that leaves you with a sense of confidence that your vehicle is in good hands.

Operated by the fastidious Sam Agostino, S&A is one of those remarkable businesses that maintains an air of modesty, despite their obvious successes. Like a lot of famous Perth institutions, it’s not the glitz and glamour that makes this operation what it is, but the tireless efforts

of the team working together to provide exceptional repair services.

When they began operations on Scarborough Beach Road in the late 1970s, the business was modestly sized but with a large vision. It has endured and excelled through the decades that have followed, including expansion across three buildings at the current Frobrisher Street site.

Today, the business has evolved to provide services that far surpass the expectations of the marketplace. Typically, repairing more vehicles is a matter of doing more work in the same amount of time. This is not the S&A way, where repairs continue to occur after-hours, allowing S&A to turn around a

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Everyone at S&A Smash Repairs is committed to making the repair process for damaged vehicles as seamless and as efficient as possible for our clients, whether they are private or a fleet operator.

Sam Agostino

higher quantity of vehicles without having to rush their work or compromise on their quality of finishes.

Team approach

The signature qualities of this business, according to Sam Agostino, are “a direct result of always having the team approach and although we have seen staff changes over the years, this style of management has been successfully maintained.”

“Everyone at S&A Smash Repairs is committed to making the repair process for damaged vehicles as seamless and as efficient as possible for our clients, whether they are

private or a fleet operator,” Sam said.

Sam is also a big advocate for the industry at large and not only has Sam maintained his MTA WA Membership for close to 40 years, which directly benefits every automotive business in the State, but he has made generous contributions to those in the industry in times of need. The industry at large would mostly be unaware of this, however, due to his humble and selfless disposition as he goes about his business, largely in private.

As MOTOR has explored

upon meeting with other successful businesses, treating staff with the utmost respect and ensuring their prosperity is a key ‘success factor’. By rewarding hard work and dedication, it not only benefits staff and engenders a sense of loyalty, it more often than not creates a better environment for clients when they are looked after by staff who truly love their work.

Adding to the ‘always there for you’ philosophy of S&A is their 24/7 towing and roadside assistance service, ensuring that, even in times of stress, clients

are quickly looked after in a manner that is consistent with the workshop ethos of being prompt, helpful and understanding.

Repair guarantee

Every single repair comes with a guarantee, which Sam believes places them “in the top echelon of paint and panel repair shops operating in Perth for passenger, commercial, four wheel drive vehicles and specialist service providers for truck and heavy equipment repairs.”

“In the words of an old Government slogan, we are very much customer focused here at S&A Smash,” Sam said.

This ethos has ensured a loyal and appreciative client base for his hard working team.

What does the future hold for S&A in a fast-changing industry? Well, whilst nothing is guaranteed in the complex world of smash repairs, you can bet that the level of customer-focused service will remain the paradigmatic way that the business operates and serves the community.

The MTA WA thanks the S&A team for all that they’ve invested into both the panel, paint, repair and broader automotive industry and, of course, for their unwavering support for the Association.

TECH TALK - EXPERT TO

EXPERT ENGINUITY

ARE YOU AT RISK OF VOIDING OEM WARRANTY BY USING LUBRICANTS

WITHOUT CERTIFIED CLAIMS?

UTILISING ACEA CERTIFIED LUBRICANTS PROVIDES YOU WITH A GUARANTEE OF QUALITY AND WILL PROTECT YOU AND YOUR CUSTOMERS THROUGHOUT THE WARRANTY PERIOD AND BEYOND.

WHAT IS ACEA?

ACEA is the European Automobile Manufacturers’ Association and represents Europe’s car, van, truck and bus manufacturers. They are the European equivalent of the United States’ API (American Petroleum Institute).

The ACEA Oil Sequences define the minimum quality level for service fill engine oils. Service manuals regularly recommend ACEA as well as API and JASO specifications. If an OEM mandates these specifications, using products without the required ACEA specifications can void the warranty and may provide inadequate engine protection.

For lubricant manufacturers to claim official ACEA specifications they must submit a Letter of Conformance to ATIEL. Castrol is a proud member of ATIEL and signatory to ATIEL’s Letter of Conformance. If your lubricant manufacturer is not a signatory to ATIEL’s Letter of Conformance then any ACEA claims listed for their products are void. You can check if your lubricant manufacturer is a signatory here: https://sail-europe.eu/registrations/lubricant-marketers

THE IMPORTANCE OF INDUSTRY AND OEM RELATIONSHIPS

Castrol works very closely with a number of OEMs globally, including Jaguar Land Rover, Ford, Mazda and Volkswagen, to develop advanced lubricants that meet all the requirements of each OEM. This demonstrates Castrol’s ongoing commitment to providing high quality lubricants that have been developed through key industry and OEM relationships.

Industry and OEM relationships provide hard evidence that a lubricant manufacturer’s products will perform in today’s advanced technology engines, protecting your customer’s vehicle throughout its entire life cycle and long after the warranty period has expired.

ACEA SEQUENCES AND AFTER TREATMENT DEVICES

The latest version of the ACEA Oil Sequences focus on improved robustness and biodiesel compatibility.

ACEA defines three engine classes:

• A/B: Gasoline & Light Duty Diesel Engines (Without after treatment devices)

• C: Gasoline & Light Duty Diesel Engines (With after treatment devices)

• E: Heavy Duty diesel engines

Each ACEA Sequence is governed by a set of parameters including fuel economy and SAPS levels (Sulphated Ash, Phosphorus and Sulphur). These are outlined in Figure 1.

The terms Low, Mid & High SAPS refer to the ACEA limits on certain additives that can be incorporated into an oil. The limits are set to protect after treatment devices (i.e. particulate filters and three way catalysts). Always use a lubricant specified by your OEM to avoid damage.

All ‘C’ approved oils are catalyst compatible oils, however various technologies are employed by manufacturers to meet relevant emission levels. This results in different chemical limits and fuel economy limits within the C classification. Note that HTHS (High Temperature, High Shear) is the best indicator of fuel economy. As per Figure 1, a lower HTHS value indicates greater fuel efficiency.

COMBINED PERFORMANCE CLAIMS

Multiple ACEA specifications for the same lubricant formulation are possible where ALL the associated chemical limits and physical testing requirements are met. Certain combined claims are technically impossible due to the conflicting demands of two or more specifications (i.e. C3 cannot be claimed with A3/B4). The potential combination of claims that can be made against the ACEA Sequences can be viewed at the ATIEL website (https://atiel.org).

If your lubricant manufacturer lists non-compatible combined claims then this is a cause for concern as you may inadvertently be using the wrong product.

OEMS ARE MANDATING PERFORMANCE PARAMETERS ABOVE AND BEYOND THOSE SPECIFIED BY ACEA.

Where both OEM approval and ACEA performance are specified it is crucial both claims are met. For example, Castrol Magnatec Professional A5 5W-30 is approved against the Ford WSS-M2C-913D standard. This specification is based on ACEA A5/B5 with the addition of Ford’s requirements for fuel efficiency and timing chain wear tests which go beyond the ACEA requirements. Adhering to OEM requirements benefits performance and helps to extend the life of the engine.

By using lubricants that have been extensively tested and developed through strong Industry and OEM partnerships, such as those marketed by Castrol, your customers are offered the highest level of

and performance. Lubricant manufacturers that are registered with ATIEL and carry certified ACEA claims will protect you and your customers throughout and beyond the vehicle’s warranty period. Using anything else is not worth the risk!

Claude Deane was never a man to look back. He never wrote his own story. Hopefully, he’d be happy for me to tell it.

New book tribute to State’s first ‘wheeler dealer’

The official launch for the book that uncovers the previously private world of WA’s pioneering car brokering figure, Claude Deane, was held recently at WA’s oldest car dealership group, Shacks in Fremantle.

With assistance from Alan Tribe and a large number of Claude’s descendants (particularly Tanya Insley and Richard Deane), author Graeme Cocks has written a meticulously researched tribute to the State’s first ‘wheeler-dealer’ and WA’s biggest motor vehicle importer during the early 1900s.

The hardcover book details the hard-fought rise, fall and subsequent rebirth of a determined genius. Shacks Holden proved to be the ideal setting to celebrate the life and adventures of Claude, with a completely full room reflecting on his accomplishments. Family

members had travelled from as far as Queensland to attend the event, which is a testament to Claude’s impact. Further completing the nostalgic feel of the event was the collection of truly vintage vehicles either owned or driven by Claude.

A special tribute was made by City of Fremantle Councillor, Hannah Fitzhardinge, who shares family heritage with the Deane family, as well as Doug Kerr from Shacks Motors and prominent car collector and Ikea WA franchisee Alan Tribe. Vintage vehicles at the event included:

• 1898 de Dion Tricycle (York Motor Museum)

• 1903 Renault Type N (Alan Tribe)

• 1903 Curved Dash

Oldsmobile (Doug Kerr)

• 1909 Darracq XXA Roadster (Tom Saggers)

It would be a disservice to the legacy of Claude Deane and his family to attempt to summarise the contents of the book or to highlight Claude’s achievements within this publication. Suffice to say, anyone with an interest in WA history, cars, dealerships or entrepreneurship should immediately visit w w w motoringpast com au/shop www.motoringpast.com.au/shop to secure one of the very limited hardcover masterpieces.

EMPLOYER AND IR UPDATE

Four yearly review of modern awards

Background

This review commenced in 2014. It is now in its sixth year.

MTAWA and the Motor Trade Associations of Australia have been actively involved in the representation of members within this review.

We have submitted many written submissions to the Fair Work Commission during this six year period. These submissions have resulted in court representation to protect member’s interests and to ensure that members get a fair deal.

Submissions made within the four yearly review of modern awards include:

• Modern Award Review for the Vehicle, Manufacturing, Repair, Services and Retail Award 2010

• Exposure draft of the proposed new Vehicle, Repair, Services and Retail Award 2020

• Exposure draft of the proposed new Manufacturing Award 2020

• Plain Language redrafting

• Casual and Part time provisions

• Annualised Salaries

• Overtime for casuals

• Payment of wages on termination

Finalisation of Four Yearly Modern Award Review

The Fair Work Commission on 14 October 2019 determined and set out the process for finalising the exposure drafts and the consequent variation of each modern award.

The Vehicle, Repair, Services and Retail Award 2020 has been listed by the Fair Work Commission for final hearing on 18 December 2019. We expect the Commission to approve the new awards to be operative in early 2020.

Final Exposure Drafts

The Awards to be finalised that will ultimately affect MTAWA members include all Federal Modern Awards such as:

• Vehicle, Repair, Services and Retail Award 2020

• Manufacturing Award 2020

• Clerks Private Sector Award 2020

• Passenger Vehicle Award 2020

• Road Transport Awards 2020

Final Exposure Drafts to contain review and updates

The revised exposure drafts contained the following updates:

• technical and drafting decisions for each group (1–4) of the award stage;

• common issues and plain language decisions including payment of wages on termination, standard clauses, National Training Wage, family and domestic violence leave, flexible working arrangements, part-day public holidays, casual conversion, minimum engagement and abandonment of employment; and

• adjustments to rates and allowances resulting from the 2017-18 Annual Wage Review decision and any award variations operative since the last update.

Manufacturing Award 2020

The manufacturing section has been removed from the vehicle award. There will be some members who solely do manufacturing be a party to this new award.

Those businesses who do some manufacturing and repair will most likely be under the new Vehicle, Repair, Services

Potential cost impose following leave ruling

The Federal Court recently made a majority ruling against an employer with regard to leave entitlements. The decision in question has flow-on effects for all modern awards.

employee shall be entitled to 10 days of paid personal/carer’s leave. Based on the employees ordinary hours of work, these entitlements accrue progressively.

As indicated above, the Full Court decision ruled that full-time shift workers working 3 shifts of 12 hours in a week were entitled to 10 days of paid personal/carer’s leave or 120 hours per annum. The interpretation of the relevant sections in the NES as determined by the Full Court was primarily to refer to the entitlement as expressed in ‘days’.

and Retail Award 2020. You will need to discuss with MTAWA when the final award is operative.

There are other changes that will affect members.

Vehicle, Repair, Services and Retail Award 2020

The new vehicle award will impact on how a vehicle salesperson will be paid. The changes to remuneration arrangements will include offsetting of commissions. A salesperson will be entitled to payment for each hour of work performed and commissions may offset the hours worked above 38. A reconciliation will be required for every 3 months. Businesses may need to consider reducing hours for salespersons, especially those poor performers. Commission may need to be reduced to reflect changes. More information will be available under separate member alert.

Other major changes include:

• Casuals definition been changed to reflect a 2 hour minimum.

• Part time clause will change.

• New definition for overtime.

Other Modern Awards

Changes have also been made to other modern awards.

Employment Contracts

Members may need to review the employment contracts for all workers including casuals.

Notification to Members

MTAWA will provide information to members when the final exposure drafts become the new modern awards in 2020.

Are you an employer with a question regarding Employees or Industrial Relations issues? Contact Ron Ballucci on 08 9233 9800 or ron.ballucci@mtawa.com.au

Specifically, the Federal Court ruled that 12-hour shifts worked by fulltime shift employees shall be entitled to 10 days of paid/carer’s leave which is calculated at 12 hours per day up to a total of 120 hours per annum. In plainer terms, this results in workers being entitled to pay for their normal hours of work in the event that they took personal (sick) leave. This applies if they had accrued sufficient personal leave.

It could and was argued by the employer in question that a calculation of 7.6 hours per day up to 76 hours per year of service should apply, however, these arguments were dismissed. This was because the Court ruled that a day, in these cases, constituted a working day. In this case, the employee working 3 shifts of 12 hours (36 hours) shall be entitled to 10 working days of 12 hours for each year of service.

The National Employment Standards stipulate that for each respective year of service with an employer, an

The decision goes employment practices of accruing personal/carer’s leave on an hourly basis and based on an employee’s average ordinary hours per week. Unfortunately, it will create further confusion to employers and employees in the calculation of leave entitlements and may also have wider implications. This decision has been appealed to the High Court.

Employers may need to recalculate accruals

This means that employers may be faced dealing with the recalculation of personal/carer’s leave entitlements and possible underpayments of such entitlements in the past, especially to those workers working shift work and having long days at ordinary hours.

Appeal to the Full Court ruling

In a significant move, the Federal Government has now joined a major employer in seeking leave to appeal the decision of the Full Court to the High Court.

The 10 days entitlement in the NES when converted in hours would depend on how many ordinary hours are worked by the employee on the day leave is taken rather than having regard to the average ordinary hours worked in a week. This would also consequently impact on the entitlement for part-time employees.

The decision sparked confusion and uncertainty amongst employers on how personal /carer’s leave should be calculated. For example, if an employee is working a 38 hour week, based on 4 shifts, at 9.5 hours per shift, then they would be entitled to 95 hours of leave per annum under the decision. This goes against the common understanding that full-time employees who worked a 38 hour week were entitled to an entitlement of 76 hours of personal/carer’s leave per annum.

The High Court appeal is therefore welcomed and necessary both in terms of providing clarity on the entitlement and also given the significant cost impact of the Full Court decision on businesses.

Implications for Employers

In light of the High Court appeal, members are advised to not to do anything different and we will advise of any new developments in this regard.

Members needing advice or wishing to discuss the above matter should contact the Industrial Relations Department of the MTA WA.

Before you terminate an employee, contact MTA WA IR Manager Ron Ballucci on 08 9233 9800 or ron.ballucci@mtawa.com.au

Unfair dismissal, general protection claims increasing

Year-on-year, unfair dismissal and general protections claims lodged by employees against employers are increasing. The Fair Work Act stipulates that “An employer must not take any ‘adverse action’ against another person (such as an employee), because that person has a workplace right, has exercised a workplace right or proposes to exercise that workplace right.”

The rise of claims comes at a risk to employers, as there is no ‘cap’ to the amount for which an employee can claim, which may incentivise disgruntled employees to make such a claim.

What can you do to protect yourself against a claim?

The MTA WA’s Industrial Relations Department can assist you in being proactive to reduce the risk of having a claim made against you. More importantly, we provide industry-leading support, advice and representation in the event that a claim is made against

you as an employer.

Further, a well-documented policy developed specifically for the motor trade industry will assist you in removing a poor performing worker who continues to refuse to adhere to your policies.

Policies covered in the MTA WA Employee Hanbook include:

• Alcohol and Drug Policy

• Motor Vehicles

• Employee Punctuality (Timeliness)

• Occupational Safety and Health

• Annual Leave Procedure

• Social Media and Email Use

• Bullying and Discrimination

• Smoking Policy

• Customer Relations

• Communication Requirements (For Sick Leave)

• Mobile Phone and Texting

• Uniforms, Dress and Appearance

To purchase your tailored employee handbook, call 08 9233 9800 or email ron.ballucci@mtawa.com.au

Pregnant

worker termination Court awards $40,000 compensation

The Federal Circuit Court has awarded a former worker $40,000 compensation in an adverse action claim.

The adverse action claim was against the employer who refused to redeploy or provide unpaid leave to a pregnant worker and terminated her employment.

The Federal Circuit Court heard that the bottle shop attendant had worked for her employer for more than two years before she was summarily dismissed after becoming pregnant.

When the worker advised the bottle shop manager of her pregnancy, she told him she wanted to keep working in her position for as long as possible while she was pregnant. She could not lift more than 5 kilograms. He replied with words to the effect of “I cannot tell you not to unload the van, as that is not fair on me as I have enough to do”.

The hotel had advertised positions for bar attendants. The worker was not offered a position within the bar, had held an RSA Certificate and had previous bar experience.

The bar manager refused to transfer her to the bar and stated to the worker “it was a bad look for pregnant women to work behind the bar”.

The hotel made no representation in the court matter and the judge made decisions based on facts before him. In

determining his decision, the key facts were as follows:

• That by not appearing at the hearing, the managers had “waived their right to be heard.

• There is no doubt that the worker’s employment was terminated because of her pregnancy.

• The employer had even put this in writing.

• On a signed separation certificate, the head bar manager wrote: “Due to pregnancy, the worker is unable to continue with her position as a bottle shop attendant.”

• The worker would have been prepared to remain working for the hotel until the seventh month of her pregnancy. That means that she would have been able to continue in employment for a further five and a half months after her date of termination.

Judge Egan ordered that the employer pay the worker $40,000 in compensation. The amount awarded to the worker included reimbursement for her loss of earnings, with interest, a $15,000 payment for hurt and humiliation, and a $10,000 civil penalty for breaching the Fair Work Act 2009.

The decision is Leutton v Sheralee Hotels Pty Ltd Trading As Imperial Tavern & Ors (2019).

Major penalties proposed for wage theft

The Morrison Government has unveiled plans for wide-ranging changes to the Fair Work Act, including the introduction of criminal penalties for the worst cases of wage theft and underpayment.

Criminal sanctions would apply where employers “engage in unlawful behaviour that is clear, deliberate and systemic”.

A discussion paper was released on criminal sanctions, which noted that the Protecting Vulnerable Workers Act had introduced a higher scale of penalties for “serious contraventions”.

Under these changes, deliberate and systematic contraventions of these workplace laws now carry a penalty of up to $630,000 per contravention for companies and $126,000 per contravention for individuals, a tenfold increase on the previous maximum penalty.

The discussion paper said criminal sanctions should be “commensurate” to criminal sanctions penalising other comparable forms of wrongdoing such as:

• the “corrupting benefits” provisions under the Fair Work Act, which have criminal penalties of 10 years’ imprisonment and a $1 million fine for individuals, or a fine of $5.25 million for a body corporate;

• the model work health and safety laws, which attract a fine and/or criminal penalties of up to five years’ imprisonment for Category 1 offences; and

• general theft offences, which typically carry a fine and/or between five to 10 years’ imprisonment.

The paper says that work is underway on draft legislation to criminalise the underpayment of employees, but it was important to distinguish between unintentional mistakes and employers that knowingly underpay or exploit employees.

It asks whether the existing law adequately regulates the behaviour of lead firms/head contractors in their immediate supply chains and whether recklessness should constitute a fair element of this offence.

The paper asks whether the recklessness defence in s357(2) of the Fair Work Act should be amended and whether more serious cases of sham contracting should attract higher penalties.

MTAWA members will be informed of future changes when they arise.

Underpayment of workers at the centre of FWO enforcement

The Fair Work Ombudsman (FWO) has been unrelenting in its pursuit of employers, particularly with regard to worker underpayments. Given that such a significant amount of the FWO’s recoveries and prosecutions have involved underpaid workers, the FWO has confirmed that it will continue to target businesses, even due to administrative errors.

The 2018-19 financial year saw the return of in excess of $40million in underpayments to workers, while court-ordered penalties issued to employers amounted to a additional several million dollars in fines. With a staggering amount of FWO workplace audits and 29,000 disputes being resolved over the course of FY18/19, the MTA WA strongly urges its members to consider having their payslips audited by our Industrial Relations specialist team to avoid being caught up in the crackdown and to ensure compliance. Significant on-the-spot FWO fines may apply.

Given the local skills shortage in the automotive sector and the focus by the FWO on businesses employing foreign workers, the MTA WA is able to provide specific advice relating to all employees, including 457 and 417 workers.

Closing

for Christmas?

From as little as $487 inc GST, an MTA WA Compliance Audit

assesses:

+ Payslips and record keeping.

+ correct wage rates and classifications,

+ weeknight and weekend penalties, overtime

+ rates & public holiday pay

+ meal break provisions

+ superannuation

+ payments for juniors and Apprentices

+ Visas such as 457 and 417 workers

+ compliance with your enterprise agreement or contract of employment

+ review of employment terms and conditions

DON’T RISK IT! Book your complianceIR audit today.

The audit will take approximately 5 hours and will look at a small sample of your employee files, including:

+ annual leave and personal leave payments

+ allowances and loadings

+ workers engaged as part-time or casuals, to ensure compliance with the award.

Members who are closing down their operation, in full or

Members who are closing down their operation, in full or part (such as a branch), are reminded that workers must part as a branch), are reminded that workers must be given at least four (4) weeks notice. be given at least four weeks notice.

Federal Vehicle Manufacturing, Repair, Services and Retail Award 2010.29.12 Annual close-down

Where an employer closes down a plant, or a section or sections thereof, for the purpose of allowing annual leave to all or the bulk of the employees in the workplace or section or sections concerned, the following provisions apply:

(a) An employer may by giving not less than four weeks’ notice of their intention to do so, standoff for the duration of the close-down all employees in the workplace or section or sections concerned. In such event the employer may allow to those who are not qualified for the full entitlement to annual leave for the total close-down period paid leave up to the total amount of leave accrued as at the commencement of the close-down. Such leave will be at the appropriate rate of wage as prescribed in clause 29.9. The balance of the close-down for which the employee does not have sufficient accrued leave to cover such period will be leave without pay.

(b) An employee who has accrued enough leave for the closedown period must be allowed the leave, and be paid at the appropriate wage rate in clause 29.9.

(c) An employer may close-down for one or two separate periods for the purpose of granting annual leave in accordance with this subclause. If the employer closes down in two separate periods one of those periods must be for a period of at least 21 consecutive days.

(d) Provided that where the majority of the employees in the workplace or section or sections concerned agree, the employer may close down in accordance with this subclause in two separate periods neither of which is of at least 21 consecutive days or in three separate periods. In such cases, the employer must advise the employees concerned of the proposed dates of each closedown before asking them for their agreement.

With Commissioner for Consumer Protection Penny Lipscombe

You have likely heard about major changes to laws covering the sale and repair of motor vehicles in WA that are to go before Parliament. If passed, the new legislation will introduce a cooling off period in certain circumstances, remove special warranties and reduce fees for consumers.

For vehicle sales, the proposed changes will involve:

• A three day cooling off period for motor vehicle sales that are linked to dealer finance, either offered in house or as a referral to a credit provider (a flat $100 fee will apply);

• A maximum five per cent charge for the termination of a sales contract, replacing the current maximum 15 per cent ‘pre-estimated liquidated damages’ provisions;

• Removal of special warranty provisions for used vehicle sales,

cases face losing thousands of dollars if they want to pull out of the deal. Likewise the amount better reflects the actual losses incurred by the dealership.

Proposed changes to how cars are bought and repaired in WA Consumer Protection urging owners to choose licensed mechanics only

relying instead on the consumer guarantees under the Australian Consumer Law to protect buyers;

• Salespeople no longer having to be licensed but licensed dealers will have the obligation of ensuring their sales staff have the appropriate experience, skills and training; and

• Improved disclosure requirements for dealers relating to whether a used vehicle is a repairable writeoff or has had its engine replaced. The cooling off period for sales linked to finance gives consumers the opportunity to review their decision to purchase under those circumstances and brings WA in line with most other States.

Having a set, low contract termination fee prevents the current situation where consumers in many

Separate warranties for used vehicle sales are no longer required with the consumer guarantees within the Australian Consumer Law providing adequate protection for buyers, so vehicles will be treated like any other consumer product.

For vehicle repairs, the proposed changes include an amendment to the certification for individual repairers – certificates are to be renewed every three years, replacing the current one time only applications.

We believe that the changes to the laws strike a fair balance that provide appropriate protections for consumers while maintaining the commercial viability of businesses operating within the motor vehicle industry in WA. They are also designed to reduce red tape and to modernise the laws.

The review’s final report in the form of a Decision Regulatory Impact Statement (DRIS) can be viewed on the Consumer Protection website (www.consumerprotection.wa.gov.au or www.commerce.wa.gov.au/ consultations).

Consumer Protection has begun a public education campaign to remind Western Australians how important it is to use licensed repairers to service or fix cars.

Although Consumer Protection aims to identify and stop backyard or bush mechanics operating in WA, we are seeking the community’s help by recommending consumers always choose licensed repairers, to protect themselves and their vehicles.

Our pitch is that a consumer’s car is one of their biggest assets, and we are asking why trust it to an unqualified mechanic? We are highlighting that if a mechanic doesn’t do a repair job properly there’s a risk to the driver, passengers and other road-users.

Our campaign reminds consumers that if they select one of WA’s 4,400 licensed repairer businesses that

employ more than 15,700 certified individuals, they know the repairer has been vetted and declared fit and proper and this means they should be guaranteed a high standard of workmanship with warranties available. We are heavily promoting the yellow and black logo with circled tick as being on display at premises that are licensed, so you might want to check yours is in a prominent place.

We are reminding the community that with its ongoing checks, the licensing system maintains standards and safety in WA’s motor vehicle repair industry and on our roads. We are also pointing out that there is even a compensation fund to assist consumers if a licensed repairer disappears or becomes insolvent.

Our key message for consumers is that they might save money in

the short term using an unlicensed repairer but it could cost them in the long run, and the price paid could be injury or death! We’re advising them to avoid personal safety risks and vehicle damage by searching for a licensed repairer with the correct expertise, using the easy to remember online licence search function at myautorepairer.com.au.

We would welcome any assistance from the motor vehicle industry to promote the campaign. If you have a Facebook page or Twitter account, please share our social media posts.

You can also help to keep WA safe by reporting unlicensed motor vehicle repairers to our Automotive branch, via email consumer@dmirs.wa.gov.au or by calling 1300 30 40 54.

NY

IF I COULD OWN ANY CAR...

Amanda Lombardi Lombardi Bros

‘‘I do love all cars and the evolution from vintage to now. However, if I had to choose, I would say I am more of a new model kind of girl and as such my ultimate dream vehicle would have to be a Ferrari 488 Pista.

I love the design of this vehicle, and the sound it makes when you start the engine. This Ferrari is a limited edition and in order to own this particular model, you would have had to have owned a Ferrari 488 previously.

There isn’t much I don’t love about motor vehicles, from the way they look to way they drive. I love the development of body styles, cars with a good performance engine and the new and improved paint colours.

Comfort and safety is also a big one for me now and I get excited at the new technologies that continually get introduced. My car currently has an SOS button and a Manufacturer help line. The second you press it, it contacts emergency services and this

Ferrari 488 Pista

Ferrari Pista

unfortunate event were to happen.

I certainly developed my passion for cars whilst working at Lombardi Bros and I have been very blessed to not only work with the company, but also to have so many opportunities to drive prestige vehicles and experience all of their capabilities.

The very first time I drove a prestige vehicle was on the same day I got my Driver’s Licence. That day will always stand out as a great memory for more reasons than just getting a licence to drive. I passed my test first time around and immediately went to give the good news to my cousin Paul Lombardi, who,

FAST FACTS

Engine: Twin turbocharged 3.9litre V8

Power: 530kW (710 hp) @ 8000rpm

Torque: 770Nm @ 3000rpm

Transmission: 7

0-100km/h:

0-200km/h: 7.6

at the time, was Lombardi Bros General Manager. Just

as I said “hooray, I passed my driver’s test first time around”, he proceeded to say “Good! Now let’s go as I need you to drive this new Mercedes back to the dealer.”

I remember feeling nervous and hesitant but his words have stuck with me throughout my career.

He said: “A car is just a car. They all do the same things – get you from point A to point B. Some are faster than others, but essentially they’re the same. Be confident when behind the wheel of a car and you can drive anything.”

After that I did feel comfortable to drive anything.

PLASTIC SUMP PLUGS

• High quality product ensures a correct & effective seal

• Available for a large range of vehicle make and models

• Assortment pack available for common applications

• Sump plug removal tool also available

• Replaced with every oil/filter change

MULTI-FIT WHEEL NUT INDICATOR PACK OF 10

Simple visual marker shows loose wheel nuts & overheating wheel hubs on trucks, trailers and 4WD’s

Available in 19mm – 21mm & 22mm – 23mm sizes

Safety: Indicates wheel nut & hub issues before wheel failure

Simple: Loosening nuts are easily identified when misaligned

Hub Monitor: An overheating hub will cause the indicators to melt cau

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