Introducing Bloomnet's Florist Quality Care Program

JANUARY

2012

INTRODUCING bloomnet’s Florist quality care program

The BloomNet Florist Quality Care Program is a comprehensive initiative developed by Florists for Florists to consistently deliver the finest products and services. The Program is monitored by Florists and its objective is to identify and uphold exceptional quality business practices throughout the BloomNet Network. The goal of the program is to build confidence and trust among all BloomNet Florists as well as their customers while promoting and sustaining common quality standards and maintaining a best-in-class Florist Network that is unmatched in the industry. The Program promotes the accurate and timely sending of floral orders between BloomNet Florists, with each Florist adhering to BloomNet’s standards and guidelines for all Florist-to-Florist transactions, and assuring 100% customer satisfaction.

Delivering Many Advantages Throughout the BloomNet Professional Florists Network beneFIts oF the program • Promotes strong business relationships with fellow BloomNet Florists and our mutual customers. • Promotes a team environment with the objective of seeking improvements in all quality related matters. • Guarantees payment reconciliation between BloomNet Florists. • Offers field and home office support services for BloomNet Florists. • Provides a proprietary communication system that allows BloomNet Florists to communicate with each other on Florist-to-Florist transactions. • Provides BloomNet Florists with the ability to send floral and gift orders to almost any place in the world with a guarantee of quality and on-time delivery. • Provides access to the floral industry’s first Digital Directory. • Encourages the exchange of ideas between BloomNet Florists. • Promotes BloomNet in a wide range of industry communications and events. • Makes available educational curriculums, workshops and seminars through the Floriology® Institute. • Offers for purchase unique products at competitive prices by visiting www.BloomNet.net. • Offers the continuous support of an organization that embraces Florist ideas in all matters concerning their business.

OUR MISSION To promote, encourage and facilitate a sharing of innovative ideas and best practices among Professional Retail Florists to ensure the finest products, the most responsive florist-to-florist order transmissions, and unparalleled support services.