Helping prevent money laundering and financial crime From 1 July 2026, changes to Anti-Money Laundering and Counter-Terrorism Financing Act 2006 mean that we now have a legal obligation to verify your identity before we can provide services to you. These checks help protect the financial system and the community.
What this means for you
Why this is necessary
When we provide a service, you may be asked to:
Collecting this information helps us to:
Verify your identity before using our services Explain how our services will be used
Protect customers and services from criminal abuse
Verify who owns or controls an account or business Keep your details up to date
Support a safe and secure financial system
Provide additional information where required. These checks are a standard legal requirement and apply to many customers and services. Visit www.austrac.gov.au/general-public/why-you-might-be-asked-id for more information.
Meet our legal obligations
April 2026