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MEET THE CFA AWARD WINNERS

FRANCHSING GUIDE FOR CANADIAN NEWCOMERS

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A Canadian Franchise Association Publication / FranchiseCanada.Online

DRIVEN BY EXCELLENCE (from left to right) Keith Wickens, Japneet Singh, Puneet Kallah, Tommy Pham, Rick Spindor

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Backed by a well-oiled franchise system, Rick Spindor and Keith Wickens nab Franchisee of the Year honours from Mr. Lube

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RAISE THE BAR THIS HOLIDAY SEASON

WEâ€™VE CHANGED. FOR THE BETTER. BE PART OF THE CHANGE!

Franchise opportunities available nationally. Visit us at mmfoodmarket.com

AN OPPORTUNITY SO GOOD THAT YOU CAN TASTE IT!

CONTENTS

NOVEMBER/DECEMBER 2018

18 COVER STORY

The Drive For Success The winning formula behind Mr. Lube’s Franchisees of the Year

FEATURES

Recognizing Excellence Meet the 2018 Canadian Franchise Association (CFA) award winners

31 • 40-45 NEW Canadian locations in 2018 •Over 360 stores in four countries • Premium locations available • Industry-leading sales growth • Own one or multiple stores • Full turn-key buildout • Comprehensive training

BE A PART OF THE BOOSTER JUICE TEAM! E-mail for franchise information: franchising@boosterjuice.com

CFA Membership Helps Forge Franchise Partnerships This year, the CFA reached more than 340,000 prospective franchisees

Franchising With Heart Franchise systems providing seniors and homecare services across Canada

The Vertical $10: A New Direction for Canada’s Bank Notes The Bank of Canada’s new $10 note celebrates a Canadian civil rights pioneer

Do You Have What it Takes to Succeed as a Franchisee? A look at the top 10 traits of best-in-class franchisees

SPECIAL FRANCHISE FOCUS

Welcome to Canada Newcomer franchisees face challenges but also bring resilience

Or visit us online at:

boosterjuice.com

4 Canadian Franchise Association

www.cfa.ca | www.FranchiseCanada.Online

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Franchise Canada is published by the Canadian Franchise Association www.cfa.ca | www.FranchiseCanada.Online

DEPARTMENTS

HOME-GROWN & LOCALLY-OWNED 100% Canadian Franchise Systems

MILLENNIALS IN FRANCHISING Baptism By Fire In his first week as a franchisee, Jesse Roberts overcame major operational hurdles to eventually establish his Cranbrook, B.C. location as one of Arby’s top franchise units

THE FIRST YEAR Nowhere To Go But Up! After a promising first year, Fatburger franchisee Vishal Vaghani plans for a long and successful future with the iconic Western Canada brand

A DAY IN THE LIFE Prairie Power! Franchising all about work, family, and community for husband-wife franchisee team of Brandi and Ron Cales in Kindersley, Saskatchewan

LEADERSHIP PROFILE Destined to Franchise Driverseat CEO and cofounder Brian Bazely’s dive into the franchising world came organically as life lessons drove him to build a brand founded on integrity, respect, social responsibility, and honesty

EMERGING SYSTEM Driven By Principles Growing franchise system EverLine Coatings and Services president John Evans eyes aggressive expansion with likeminded franchisees leading the charge

FRANCHISE OPPORTUNITIES AVAILABLE NATIONWIDE!

SHOW ME THE MONEY 4 Franchises for $150K - $250K

FRANCHISE FUN Franchising On Fire Firehouse Subs CEO Don Fox talks bringing the firstresponder-inspired brand to Canada

FRANCHISE TUTORIAL Tutorials 17 & 18 This issue: • Territories and Protected Areas • Franchise Growth Format

COLUMNS

CFA CODE OF ETHICS

INDUSTRY NEWS

ASK THE EXPERTS

MARKETPL ACE

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ADVERTISERS’ INDEX

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“Booster Juice is a company that screams Canadian pride and we are proud to be a part of the vision.” Jason Tsang Booster Juice Franchise Partner 1 Location

GIVING BACK Visit www.LookforaFranchise.ca to find further information about the franchises featured in this November/December issue. Franchise Canada

November | December 2018 5

PUBLISHER’S MESSAGE

CELEBRATING FRANCHISING EXCELLENCE!

t the CFA, it is our mission to promote excellence within Canada’s franchising industry. What better way to advance our credo, than to shine a spotlight on the franchise systems that are making the entrepreneurial dreams of franchisees across Canada come true with their best-in-class systems? The November/December issue of Franchise Canada takes an in-depth look at franchises that are raising the bar when it comes to excellence in franchising. Our cover story tells the tale of what can be accomplished when a well-oiled franchise system equips a budding entrepreneur with the tools they need to achieve success. There’s no better example of this than a pair of Mr. Lube franchisees who combined their unique set of skills to form a partnership more than 10 years ago. Today, they own three Mr. Lube franchise units in Coquitlam, North Burnaby, and South Burnaby, B.C. With their unique strengths and a drive to succeed working in synergy with Mr. Lube’s established franchise system, Rick Spindor and Keith Wickens established themselves as Franchisee of the Year with Mr. Lube. Not too bad for a pair of rookie franchisees with no previous knowledge of the automotive industry! Read their story on page 18. Since 1992, the Canadian Franchise Association (CFA) has been recognizing its members with strong franchisor-franchisee relationships at its annual Awards of Excellence gala. You can learn more about the 2018 CFA Awards of Excellence Gold, Silver, and Bronze winners on page 23, along with the recipients of the CFA Recognition Awards, which honour individuals and systems for their leadership excellence and exemplary charitable contributions, and Franchisees’ Choice Designees. We’ll continue to showcase franchise excellence throughout the issue. On page 36, we’ll provide an insightful guide on how newcomers to Canada can achieve franchising excellence of their own, while Licesquad.com, Gorilla Property Services, and 3rd Degree Training share

6 Canadian Franchise Association

how CFA membership has helped them find the right franchisee fit on page 31. On page 72, we take you along on a day in the life of Panago franchisees Brandi and Ron Cales, who have established themselves as community pillars in Kindersley, Saskatchewan. We’ll stick around Saskatchewan for our First Year feature, which offers a glimpse into the first year of operations for passionate Fatburger franchisee Vishal Vaghani on page 69. On page 66, we showcase millennial Arby’s franchisee Jesse Roberts. Beyond this Excellence in Franchising issue, Franchise Canada and the CFA have the resources you need to help you find a franchise system that can help you fulfill your goals. From our online member directory, LookforaFranchise.ca, and Franchise Canada website (www.FranchiseCanada.Online), to our annual Franchise Canada print directory and Franchise Canada tradeshow, held in major cities across Canada, these tools connect franchisees across the country with the knowledge they need to follow the lead of the dedicated franchisees featured in this magazine. Remember, all the franchisees in this issue who have achieved excellence in franchising started out the same: with a vision, and a strong drive to achieve their goals. We hope this issue will inspire you to get out there and explore your franchising options!

John DeHart Chair Canadian Franchise Association