FRANCHISES FOR A BETTER HOME LIFE
FUNDING YOUR FRANCHISE: BEYOND THE BANK
SPECIAL FOCUS ON CASUAL DINING, BARS AND PATIOS
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GROWING SENIOR CARE FRANCHISES Franchise opportunities in Canada’s senior care sector on the rise
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MAY | JUNE 2019
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Display in business until Jun. 30, 2019
Welcome Home to Smitty’s
INVEST IN A PHILOSOPHY OF FAMILY, an atmosphere of friends, and a commitment to comfort food cooking. With the warm promise of ‘All Your Favourites, All Day Long’, Smitty’s Family Restaurants are the feel-good franchise. A place where management is dedicated to old-fashioned business values, with a contemporary focus on people and success. FRANCHISES AVAILABLE ACROSS CANADA Immediate opportunities: Medicine Hat, AB Grande Prairie, AB Calgary, AB
Recently Opened: Calgary - East Hills, AB Cranbrook, BC Cochrane, AB
For more information on a Smitty’s opportunity, please contact one of our franchise specialists at: 1-800-927-0366, info@smittys.ca or visit smittys.ca/franchise.
SPARK THINGS UP WITH AN M&M FRANCHISE!
NEW FOOD. NEW LOOK. NEW SHOPPING EXPERIENCE. Come check out our new store and exciting new products for the grill.
FRANCHISE OPPORTUNITIES AVAILABLE NATIONALLY.
AN OPPORTUNITY SO GOOD THAT YOU CAN TASTE IT!
CONTENTS MAY/JUNE 2019
17 COVER STORY
44
Keeping Up with the Boomers As Canadians born between 1946 and 1964 get older, demand for senior care services has grown exponentially. These five franchise systems are eager to help
47
17
FEATURES
25
Rise and Shine! Breakfast restaurant franchises across Canada • 44 NEW Canadian locations in 2019 •Over 360 stores in four countries • Premium locations available • Industry-leading sales growth • Own one or multiple stores • Full turn-key buildout • Comprehensive training
BE A PART OF THE BOOSTER JUICE TEAM! E-mail for franchise information: franchising@boosterjuice.com Or visit us online at:
31
The Homemakers Managing a happy home can be frantic, but these home care franchises make household drudgeries a breeze
Financing your Franchise Know your options when it comes to getting a loan to start your business The Future of Franchising Franchise Canada looks at just some of the many female franchisees that are shaping the industry’s future
59
Blossoming into a successful franchisee A step-by-step guide to who you’ll meet during the franchise sales process
SPECIAL FRANCHISE FOCUS
39
Following the Franchise Play Book For professional athletes, franchising is the ideal workout post-retirement
boosterjuice.com
4 Canadian Franchise Association
www.cfa.ca | www.FranchiseCanada.Online
51
Casual Dining, Bars & Patios
Franchise Canada is published by the Canadian Franchise Association www.cfa.ca | www.FranchiseCanada.Online
DEPARTMENTS
62
HOME-GROWN & LOCALLY-OWNED 100% Canadian Franchise Systems
65
MILLENNIALS IN FRANCHISING Values-Driven Franchising Raised to be humble, kind, generous, and hardworking, millennial franchisee Amanda Mucek’s core values fall perfectly in line with the corporate values of COBS Bread Bakery
68
THE FIRST YEAR Senior Savvy First year franchisee takes to the airwaves to raise profile in her community
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ICONIC BRAND Putting the Customer First For generations, McDonalds® has maintained its status as a leader in the quick service restaurant business with a franchise system that ensures its loyal customers receive the same quality and consistency at any location in the world
80
SHOW ME THE MONEY 4 Franchises under $50K
84
FRANCHISE FUN East Coast Flavour Steve Collette, motivational speaker, Co-Owner and CoFounder of 3rd Degree Training and Actual Nutrition, has grown the franchise to become one of Atlantic Canada’s foremost health and fitness brands
88
LEADERSHIP PROFILE Greekin’ Out! OPA! of Greece President and CEO Theodore “Dorrie” Karras never lost touch with his roots after moving from his native Greece to Canada when he was 19
FRANCHISE TUTORIAL Tutorials 23 & 24 This issue: • Introduction to Dispute Resolution • Introduction to Termination, Transfers and Assignments
74
COLUMNS
A DAY IN THE LIFE Making Business…Personal Hendrik Botha finds his calling with the Nurse Next Door team
FRANCHISE OPPORTUNITIES AVAILABLE NATIONWIDE!
10 CFA CODE OF ETHICS 12 INDUSTRY NEWS 86 ASK THE EXPERTS 93 MARKETPLACE 105 ADVERTISERS’ INDEX 106 GIVING BACK
Franchise Canada
“Booster Juice is a company that screams Canadian pride and we are proud to be a part of the vision.” Jason Tsang Booster Juice Franchise Partner
May | June 2019 5
PUBLISHER’S MESSAGE
FRANCHISES BUILDING HAPPY HOMES AND SERVING INDEPENDENT SENIORS
A
s Canada’s senior population grows at a rapid pace, so does the desire of our elders to “age in place.” The age in place concept refers to Canadian seniors who wish to retire and age independently in their own homes. The understandable desire to age in place by both the growing senior population and their families has brought with it some exciting opportunities in Canadian franchising. The May/June edition of Franchise Canada, The Seniors and Home Care Issue, explores these growing opportunities. As noted in our cover story on page 17, Canada’s population of baby boomers – those born between 1946 and 1964 – is getting closer and closer to retirement. This bodes well for the franchise concepts working to serve this significant segment of Canada’s population. With Canada’s senior population projected to nearly double between 2006 and 2026 as the baby boomer generation ages, demand for products and services aimed at this growing market segment is expected to expand as well. It’s great news for franchises providing seniors with the products and services they need to age in place, and it’s a growing trend in franchising that prospective investors should have on their radar. As mentioned in our cover story, franchises that are helping Canada’s seniors live full, independent lives are flourishing as they provide them with healthy meals, transportation, in-home care, physical fitness, and real estate services. But it’s not just franchises in the senior sector that are booming. When it comes to building a happy and healthy home, there is a myriad of franchise systems looking to help everyday Canadians live a little easier, no matter their age. If it’s a home service franchise you’re interested in, check out page 31, where
6 Canadian Franchise Association
Franchise Canada profiles five franchise concepts that serve homeowners with a wide range of services from cleaning to comprehensive storage solutions. In our regular department features, starting on page 62, you’ll find profiles of brands such as Nurse Next Door, COBS Bread, Comfort Keepers, OPA! Of Greece, and more. Have you noticed recently how McDonald’s® has really elevated their coffee and baked goods offerings? We take a look at how the iconic brand has evolved to keep up with market trends, while maintaining their strict commitment to delivering top-notch customer service, on page 77. We also have articles that will enlighten you on some of the essentials of franchising. For those looking to explore financing options, we outline some alternative funding sources that go beyond traditioinal borrowing from the banks on page 44. With an issue packed from cover to cover with awardwinning and rewarding franchise opportunities, we hope Franchise Canada is your guide to fulfilling your franchise dreams.
Sherry McNeil President & CEO Canadian Franchise Association
www.cfa.ca | www.FranchiseCanada.Online
CHICKEN
TATERS
Why Choose the Largest Canadian Quick Serve Chicken Restaurant?
Big Mary
®
Possibly
Canada’s Best
Chicken Sandwich
15
Consecutive Years of Same Store Sales Growth
Celebrating
50 YEARS in business
Member of Canadian Franchise Association for over
35 YEARS
Winner of the Franchisees’ Choice Award
8 YEARS
RUNNING
2020
Our plan is to reach 200 stores by
160 STORES
2020
Are you ready to be part of our success story?
franchising@marybrowns.com | www.marybrowns.com
and counting