The hospitality industry has been hit hard in the last two years of the pandemic. Hotel companies are facing weak performances due to either lockdowns, or low occupancies (no international guest), or worst, facing large-scale cancellations across the corporate, MICE and leisure segments. It also has large scale rolling effect on the foodservice industry. What is most disturbing is the uncertain future of large manpower, an integral part of the hospitality industry. The impact could render a majority of the people in hospitality industry jobless and resulting in mass unemployment. The pandemic has introduced a disruptive level of emotional stress on the workforce. Workers cannot carry out their jobs which effects on income. They are absolutely confused and lost about their future prospects in the current business environment of uncertainty and fear. Most of them are looking for alternative options for sustaining their households. Its high time government should look into this matter more seriously.
