How Robotic Process Automation Is Reshaping Facilities Management By Flagship Facility Services, July 01, 2022 Robotics are completely transforming the landscape of business. And nowhere has their impact been felt more than the facilities management space. Facilities management has long relied on technology to boost performance. But robotic process automation (RPA) – the deployment of bots to automate repetitive manual tasks traditionally performed by humans – presents a new and exciting opportunity to improve operations, service delivery, and workplace experience. Today’s FM providers are expected to manage more business processes, data, systems, and regulatory requirements than ever before, despite lacking both the budget and personnel to do so. By deploying bots to absorb some of this work, FMs can reduce their operating costs and focus their attention on higher-value tasks. Read more »