July 2026

INSIDE THE JULY 2026 ISSUE: Ballooning Against a Red Rock Backdrop p. 3

COMMUNITY PROFILE Meet Sheriff Bret Axlund p. 9 Real Estate Section: Why Renters Love Flagstaff p.15

A New Coffee Shop Grounded in Customer Service p. 4

Williams’ Poozeum May Be a Pile of Fun p.17

Wecom Fiber Invests in Flagstaff’s Productivity p. 6

Pepsi Amphitheater Celebrates 20 Years in the Pines Organizers say, ‘Artists are clamoring to be here’

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By Bonnie Stevens, FBN

.B. King may have performed “The Thrill Is Gone” at Pepsi Amphitheater in 2011, but for Flagstaff, Coconino County, concertgoers and the many artists who perform here, the thrill continues to grow. This year marks Pepsi Amp’s 20th

anniversary, solidifying its place in the spotlight as a must-see venue with a solid gold lineup this season, including world-class performers Lee Brice, George Lopez, Robert Plant and Alison Krauss. “One of my favorite parts of the experience is to watch people arrive to see their favorite artist,” said Kerry

Dunne, president and CEO of R Entertainment North, which manages the venue. “They are so excited to be 7,000 feet up, among the pines – many of the trees are well over 100 years old. It’s just an amazing place to see a concert. The vibe is wonderful, the people are great, the scenery is amazing.” More than 42,000 attendees gather for shows at the 3,000-seat amphitheater each season, and the majority,

some 60%, live outside of Coconino County. Phoenix is the leading source of concertgoers, followed by Northern Arizona, then Las Vegas. “More than any client, our agency constantly receives rave reviews for the Pepsi Amphitheater in Northern Arizona, especially during the oven season, called summer in Phoenix. It is our culture to migrate north as often Continued on page 35

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Box Tots Lands Shamrock Distribution Deal Sedona founders turn food truck favorite into a growing frozen-food brand

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By V. Ronnie Tierney, FBN

ntrepreneurs Brian Konefal and Bryan Lubbehusen have built a following for Box Tots, a mashed potato tot made without seed oils, fillers, preservatives or bioengineered ingredients. The product recently reached a significant milestone when Shamrock Foods added Box Tots to its distribution network, expanding its reach beyond food truck customers and festival-goers.

Marketed with the slogan, “It’s like a Tot, but it’s Not!,” Box Tots offers a distinctive take on a familiar comfort food. “Our product is like a homemade mashed potato tot,” said Konefal. “It’s the perfect blend of crunchy on the outside but creamy on the inside and does not contain any of the nine FDA food allergens.” The partnership brought together two complementary skill sets. Lubbehusen had years of Continued on page 39

July 2026 | Issue 6 Volume 19

Box Tots owners Brian Konefal and Bryan Lubbehusen created a mashed potato tot without fillers, preservatives or bioengineered ingredients. Photos by V. Ronnie Tierney, Fresh Focuses Photography

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Flagstaff Business News // JULY 2026

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IT’S MORE Run for Life THAN A RUN! Live Life to the Fullest

5K / 10K / KID’S RUN

Thank you to everyone who participated in the 2026 Run for Life. This event is more than a race, it’s a show of support for Northland Hospice & Palliative Care and the patients and families we serve.

THANK YOU AGAIN TO OUR SPONSORS! Cindy Wolf 602.316-6925 cindylw1@cox.net FB: Cindy Wolf/Artist

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Northern Light Balloon Exhibitions is one of only two hot air ballon operators permitted to take off and land in the forest around the Sedona area. Photos by V. Ronnie Tierney, Fresh Focuses Photography

Chasing the Wind Arizona ballooning pioneer Doug Cory continues flying more than 50 years after taking to the skies

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By V. Ronnie Tierney, FBN

he history of hot air ballooning in Arizona may very well begin with Doug Cory, who in 1974 traded his Bonanza single-engine plane for a hot air balloon. At the time, Cory, who lived in Flagstaff, was one of the first people in Arizona to purchase such an aircraft. Now 81 years old, Cory also holds a commercial pilot’s license. “My father was a pilot and I’ve been flying airplanes all my life. I soloed when I was 16,” he said. Born at Fort Hood Army Base shortly after World War II, Cory spent part of his childhood in New Mexico before his family moved to Scottsdale. He and his wife, Anne, relocated to Flagstaff in 1969. At one time, the Cory family owned the Cory Gas Station chain across the Southwest, including one in Flagstaff. In 1988, Northern Light Balloon Expeditions relocated from Flagstaff to Sedona. “We were flying all over Arizona at the time,

but a lot of our customers wanted to fly to Sedona, so we gave up and moved here,” he said. Anne serves as vice president of the family business and daughter Emily is chief technical officer. Anne is a lifelong photographer, and Emily is a hot air balloon student pilot. “My dad is training me and I have soloed, but I just need to take the tests,” she said. As part of Cory’s love for high-altitude adventure, he and his good friend, retired Coconino National Forest archaeologist Peter Pilles, completed a two-hour flight from Bellemont to a point about a mile north of the Wupatki National Monument entrance. It remains one of the only hot air balloon flights ever to fly over the San Francisco Peaks. In an April 26, 1979, issue of the Northlander, a former weekly Flagstaff newspaper, reporter Neil Parker wrote: “5,000 feet above the tip of Mt. Humphreys, two men rode a tiny dot suspended beneath a green hot air balloon. Drifting east at 22 miles per hour, Doug Cory and Peter Pilles made history as the first Continued on page 36

Doug Cory, shown here packing up the gondola, says he enjoys going where the wind takes him.

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Foxtail Coffee Brings New Brew to Flagstaff

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By Peter Corbett, FBN

eoff Allen spent his teenage years exploring downtown Seattle’s coffee shops well before Starbucks was seemingly spreading to every American neighborhood. He liked the vibe in Seattle’s indy coffee shops and the adjacent music scene, listening to bands like Mother Love Bone in the Free Mars Cafe. Two of Mother Love’s players later joined Pearl Jam. As a kid from suburban Bellevue, Allen was smitten with Seattle’s coffee culture. “I fell in love with it as a young Seattleite.” Forty-some years later, he’s the proprietor of his own shop – Foxtail Coffee Co. It opened in March at University Plaza Shopping Center next to Oregano’s. The spacious coffee shop seats 48 inside and 20 on its patio. Foxtail’s decor features distressed wood, subway-tile walls, retro industrial light fixtures and a mountain mural. The aroma of coffee fills the room. Foxtail’s baristas serve hot, iced and cold brew coffee, espresso drinks and teas. They also offer bagels, pastries, breakfast sandwiches, gelato and blends of Foxtail coffee beans.

Allen and his wife, Nancy, opened the first Foxtail franchise in Arizona. The Foxtail parent company started in 2016 in Winter Park, Florida. It has more than 100 locations, primarily in Florida but also Georgia, North Carolina, Virginia, Michigan and Nevada. Allen said Nancy, who had a long career in marketing, helps run the Flagstaff Foxtail shop, mostly behind the scenes. Allen is no rookie in the hospitality, coffee and retail world. He worked for Walt Disney Co. in Florida, Starbucks in Seattle and San Francisco, and Apple in Las Vegas. “What I learned at Disney was how to take care of guests,” Allen said. “Nobody does guest service, customer service, better than they do.” “What I learned at Starbucks in the time I was there was seeing how (then CEO) Howard Schultz ran the company. I learned how to take care of people and how to do it with your heart.” “What I learned at Apple was to put those things together with an amazing product. Bringing it all together.” Flagstaff Business News sat down with Allen and Donya Hasiak, Foxtail operations manager, on a recent

RETIREMENT COMMUNITY ARIZONA

Friday afternoon to talk about Foxtail and Allen’s path to opening his own coffee shop. “I was worried about finding talent but we’ve been blessed that Donya landed here to support this venture,” Allen said. Hasiak, who once had her own coffee shop in Williams, said she was excited to learn Foxtail was coming to Flagstaff. She sifted through 300 applications to find 14 baristas and staff for the shop. “Most did not have coffee experience but they are the kind of people who have embraced taking care of our customers,” Allen said. “Donya and I can teach them the coffee world.” Hasiak said managing Foxtail has been “one of the hardest things I’ve ever done, but you’re never going to work for more honest people who really care,” she said of Geoff and Nancy Allen. “That makes a big difference.” Allen has a big personality, radiant smile and an easy rapport with customers. He studied public relations and commercial recreation at the University of Idaho, graduating in 1987. He was the equipment manager for the Vandals football team and visited Flagstaff twice when the team

Geoff Allen worked for Disney, Starbucks and Apple before opening Foxtail Coffee Co. in Flagstaff with his wife, Nancy. Photo by Peter Corbett

played in the Skydome. Allen said he had enough of cold weather during college. Upon graduating he headed across the globe to the inferno that is the Australian Outback. He landed a job on the Atlantic Clipper, a 150-foot sailboat, taking passengers on 10-day adventures in the South Pacific.

In the late 1980s he returned to the States where he met his wife-tobe, Nancy, in Florida. He proposed. She declined, urging him to get a real job, Allen said. That summer he was working as a Daytona Beach lifeguard. “So, I cut my hair, shaved my beard and took my earrings out.” Continued on page 39

JULY 2026 // Flagstaff Business News

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Wecom Fiber celebrated the opening of its Northern Arizona regional operations hub in Flagstaff and the ongoing rollout of its citywide fiber network. Company officials said the project, supported through a public-private partnership with the City of Flagstaff, is already connecting hundreds of customers while laying the groundwork for expanded broadband access throughout the region. Courtesy photo

Wecom Fiber Expands Northern Arizona Investment

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ecom Fiber is deepening its commitment to Northern Arizona with a broadband expansion that includes approximately $118 million in combined investment across Flagstaff and Coconino County. The Arizona-based internet provider, backed by Searchlight Capital Partners, has committed about $50 million to a citywide fiber network buildout in Flagstaff through a public-private partnership with the city. The partnership includes $2 million in American Rescue Plan Act funding and a 20-year no-cost conduit lease from the City of Flagstaff. Construction is already underway, and Wecom Fiber is currently serving hundreds of local customers. Last month, the company celebrated the progress made so far at its permanent regional operations hub in Flagstaff, which serves as the base for its Northern Arizona expansion efforts. City officials say the project is expected to have a significant impact on the local economy. The fiber buildout is projected to generate more than $100 million in economic activity over the next five years through construction jobs, increased business productivity and the ability to attract employers that depend on high-speed internet connectivity. Flagstaff Mayor Becky Daggett said the benefits extend beyond faster internet service. “All of this infrastructure is going to enable the city to work more efficiently as well as all of Flagstaff’s local businesses, including the hospital and other big institutions.” Daggett added that expanding access remains a key priority. “We want to make sure that every neighborhood has it. Everyone has the same access to online education, to telehealth, to just everything that can make citizens’ lives better.” The company’s investment in the region extends beyond Flagstaff. Wecom recently secured $42.2 million in federal Broadband Equity, Access and Deployment (BEAD) grant

Wecom Fiber CEO Rachel Solomon said the company’s focus is on creating long-term opportunities for communities across the region. Courtesy photo

funding, matched by $25.8 million of company capital, to bring broadband access to more than 10,400 locations throughout Coconino County. Wecom Fiber CEO Rachel Solomon said the company’s focus is on creating long-term opportunities for communities across the region. “At Wecom Fiber, we believe every community deserves access to fast, reliable internet, regardless of its size or location. This investment is about more than fiber –it’s about creating opportunities for students, supporting local businesses, improving access to healthcare and helping communities across Northern Arizona stay connected. We’re honored to continue our 70-year commitment to serving Arizona and investing in its future.” Solomon said the company sees its Flagstaff investment as the beginning of a broader effort to improve connectivity throughout Northern Arizona. “Flagstaff deserved better than what the big carriers were offering – we invested $50 million, earned the largest BEAD award in Arizona, and thousands of families are already connected. We’re just getting started.” FBN

@flagstaffbusinessnews

JULY 2026 // Flagstaff Business News

COOLER SIDE OF

THE TOWN OF PRESCOTT VALLEY

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Business Woman FBN

of the Month

Helping Native Voices Be Heard Maxine Wadsworth’s career reflects a mission of service, culture and community

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By Stan Bindell, FBN

or Maxine Wadsworth, public service is not a job. It is a calling rooted in the lessons of her grandparents, the traditions of her Hopi heritage and a lifelong desire to help people navigate systems that can often feel overwhelming. As outreach coordinator for Navajo County Elections, Wadsworth spends her days traveling across vast stretches of Northern Arizona, meeting with tribal communities, students, elders and first-time voters. Her work focuses on ensuring that

members of the Navajo, Hopi and White Mountain Apache tribes understand their voting rights and have access to the resources they need to participate in the democratic process. But behind the voter registration forms, election equipment and educational presentations is a woman whose passion for people extends far beyond election season. “It’s important for native people to vote so their voices are being heard,” she said. Born in Tuba City and raised in the Hopi village of Shungopavi in northeastern Arizona, Wadsworth grew up surrounded by strong examples of service. She credits her grandparents with shaping her outlook on life. “They lived simply, but everything they did was about helping people. They were caring and compassionate. They set great examples.” That philosophy continues to guide her today: “Serve to help the people in any way you can.” Her career has included work in tribal public relations and service as a staff assistant to former Hopi chairmen Ferrell Secakuku and Herman Honanie before joining Navajo County Elections. Those experiences helped her develop a deep appreciation for communication, leadership and cultural preservation – themes that remain central to her life. One of the accomplishments she is most proud of is helping increase accessibility for Hopi voters. Following census findings that many Hopi residents preferred to communicate in their native language, funding was secured to support Hopi-language election resources. Today, voting machines include Hopi translations, helping ensure that voters can cast ballots in the language they know best. “It’s important that people are aware that they can vote in English or in their native language,” she said. Wadsworth especially enjoys

connecting with young people. She regularly visits schools to teach students about voting, civic engagement and opportunities to serve as poll workers. She has also worked extensively with elders, helping them understand election requirements and overcome barriers to participation. “The best part of my job is working with people,” she said. “I love getting out into the communities and working with the people.” Yet her dedication to community does not end when the workday is over. When she wants to relax, Wadsworth turns to family and culture. She treasures time spent with her grandchildren and enjoys attending traditional dances, where generations gather to celebrate, share stories and maintain cultural traditions that have endured for centuries. Her curiosity about culture extends beyond her own community as well. If given the opportunity, she would love to meet tribal elders and firekeepers from Indigenous communities around the world. “I could learn a lot about leadership, history and encouraging the youth to learn about their culture,” she said. That same sense of wonder fuels her dream of one day visiting Machu Picchu. Drawn by its lush landscape, rich history and music, she imagines standing among the ancient ruins and experiencing firsthand a culture that has preserved its traditions across generations. Whether she is helping a first-time voter navigate registration requirements, encouraging a student to become involved in civic life or learning from elders about cultural traditions, Wadsworth sees a common thread connecting it all: empowering people. Her work is built on the belief that every voice matters, every culture deserves to be honored and every generation has something valuable to teach the next. In an era when many people feel disconnected from institutions and uncertain about their ability to make a difference, Wadsworth offers a powerful reminder that meaningful change often begins with simple acts of service, listening and participation. For her, helping people find their voice is more than a profession. It is a lifelong passion. FBN

// As outreach coordinator for Navajo County Elections, Wadsworth spends her days traveling across vast stretches of Northern Arizona, meeting with tribal communities, students, elders and first-time voters. Her work focuses on ensuring that members of the Navajo, Hopi and White Mountain Apache tribes understand their voting rights and have access to the resources they need to participate in the democratic process. //

JULY 2026 // Flagstaff Business News

@flagstaffbusinessnews

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// COMMUNITY PROFILE // BY V. RONNIE TIERNEY, FBN

Sheriff Bret Axlund Leads with Trust Spanning nearly three decades, the sheriff has built a career centered on service, accountability and community confidence

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tanding over 6 feet tall, Coconino County Sheriff Bret Axlund oversees law enforcement operations in the second-largest county in the United States. Although he never expected to become sheriff, a career built on service, leadership and community involvement prepared him for the role. “I was in law enforcement early in my life. I took an introduction to criminal justice class at a community college when I was in high school and had an instructor who was a retired Los Angeles detective. Part of the class was to do a ride-along with a law enforcement agency. I saw how much the patrolman really enjoyed his job. What interested me most was the diversity of what police do. You never know what your day will be like.” That interest turned into a 29-year career in law enforcement. Axlund earned a bachelor’s degree in criminal justice from Northern Arizona University and a master’s degree in

management from American Military University. He is a graduate of the FBI National Academy, holds 35 professional certifications and has received several awards and recognitions. He also completed the Flagstaff Leadership Program and Arizona’s Law Enforcement Executive Leadership Training. “Hollywood seems to portray law enforcement in a negative way. The reality is quite the opposite,” he said. “I like to see the positive effect that we can have on people’s lives.” Axlund was born in Escondido, California, and lived and worked in Page for 20 years. There, he rose through the ranks and was promoted to lieutenant, overseeing both jail and patrol operations. He also immersed himself in the community, coaching his two sons in Little League, soccer and flag football. A strong advocate for water safety, he founded a youth scuba diving program and volunteered with the Special Olympics.

Today, Axlund leads a department of 73 deputies and patrol officers responsible for covering Coconino County’s 18,600 square miles. Throughout the organization, he emphasizes the importance of earning and maintaining public trust. “If we do not have the public trust to do our jobs, then we have lost. When they swear in, we tell our new people that the oath they take is their promise to the community that they are worthy of the public trust. All it takes is one incident for us to lose that public trust so [they need] to be careful in how they interact, how they treat the community, how they make decisions. Public trust is paramount to anything else that we do.” Former Coconino County Sheriff Jim Driscoll said Axlund’s broad experience makes him uniquely qualified for the position. “Sheriff Bret Axlund has a unique understanding of the different issues, cultures and people of Coconino County,” said Driscoll, who retired at the end of 2024. “His years in law enforcement have provided him vast experience in managing jail operations,

“You never know what the day will be like,” says Coconino County Sheriff Bret Axlund about a career in law enforcement. Photo by V. Ronnie Tierney, Fresh Focuses Photography

search and rescue activities, patrol functions and criminal investigations. The combination of experience, education and knowledge has made Bret

Axlund a very successful sheriff who is giving the residents of Coconino County the highest level of service.” Continued on page 38

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Altai Leather Designs Blends Family Tradition, Old World Craftsmanship and Sustainability

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By Stan Bindell, FBN

n a town known for artists, galleries and creative entrepreneurs, one Jerome business is helping preserve a craft that stretches back centuries. Inside Altai Leather Designs, visitors don’t just shop for handcrafted belts, handbags and wallets. They watch them being made. The rhythmic tapping of tools, the scent of leather and the sight of artisans working by hand have become part of the experience at the family-owned shop, where craftsmanship is as much on display as the finished products. For General Manager Zachery Kline, that connection between maker and customer is what sets the business apart. “Every day is a totally different crowd in Jerome, and thus what people are interested in on a given day depends on who crosses our threshold,” he said. “For example, on a day where I’m doing a run of my hand-tooled and hand-dyed belts, belt sales tend to go up.” Founded by members of the Kline family, Altai Leather Designs is part of a multi-generational business that includes three retail shops and an art studio employing more than a dozen craftspeople and retailers. The Jerome location serves as both a store and a working production studio where much of the leatherwork is completed in full view of visitors. The business traces its roots to Nashville,

Indiana, where Zachery’s parents, Mike and Melissa Kline, established the family’s first leather shop. Today, several members of the family continue the tradition. His sister, Anya, designs handbags. Brother Jacob creates custom briefcases, aprons and other intricate pieces. Zachery specializes in belts and decorative tooling, while continuing to expand his skills in carving and dye work. The name Altai is a reference to a remote mountain range in Kazakhstan. “After a belated honeymoon in the early 1990s, my parents’ dream of opening a shop in Jerome became a reality by 2005,” said Kline. “This was on behalf of my father and his business partner, Ruth Suding. Ruth had previously worked in the Peace Corps in Kazakhstan and Jerome reminded her of the village where she was stationed in the Altai mountain range.” Kline estimates that Jerome’s approximately two million annual visitors provide the customer base necessary to sustain his family’s specialized leather craft, a trade that has largely disappeared with modern manufacturing. Tourists from England, Germany and France are among the shop’s regular international customers, while Arizona residents from around the region make up a growing share of business. The appeal often begins with curiosity. CusLeather smith Zachery Kline demonstrates his craft at Altai Leather Designs in Jerome, where visitors can

We a when yo

watch handcrafted belts, handbags and wallets take shape from raw leather to finished product.

Continued on page 39

Photo by Stan Bindell

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WIN A BRAND-NEW FORD MUSTANG! CCC Construction Technology and Management students help build homes with Habitat for Humanity. Courtesy photo

CCC Featured in Docuseries on Skilled Trades

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wo Coconino Community College students and three faculty members are featured in Building Back America’s Trades, a three-part docuseries produced by the Lowe’s Foundation in partnership with Blue Chalk Media. The series premiered April 11 on Magnolia Network and is now available to stream on HBO Max and Discovery+. CCC is one of only three institutions featured in the series, alongside Columbus Technical College in Georgia and She Built This City in North Carolina. The docuseries follows 13 individuals connected to innovative skilled trades training programs, spotlighting the personal stories, mentors and real-world challenges driving the next generation of tradespeople across America. For CCC, that story is rooted in preparing a local workforce for a rural region with limited labor pipelines, according to a news release. “Rural communities face a very different workforce reality,” said CCC Director of Construction and Industrial Trades Ken Myers, an instructor for 15 years and Flagstaff native with decades of industrial experience. “Phoenix can draw from millions of people. We cannot. If we want to meet the demand for skilled trades, we have to grow that workforce here. That means building training programs that let students earn a livable wage, stay close to their families, and build a future in the place they already call home.” Grace Johnson and Aaron Hall are the two CCC students featured in the production. Johnson, the daughter of a contractor, is pursuing a career as a site superintendent and is passionate about making the construction industry more accessible for women. Hall, an attorney, husband and father of two, is also featured in the series. Hall made the decision in his 40s to pursue a career as an electrician. He enrolled in CCC’s electrical certificate program while managing his legal practice, became the first student to complete and receive an electrical certificate from

CCC and graduated in 2025. He is currently working part time as an apprentice electrician and plans to transition to full-time electrical work in May 2026, with the goal of earning his journeyman electrician’s status. The series also captures the college’s longstanding partnership with Habitat for Humanity of Northern Arizona, through which CCC Construction Technology and Management students design and build modular housing panels on campus. These are transported to affordable housing developments across Flagstaff, putting trades training directly to work in the community. “There is steady, real work in this region across the skilled trades, but training has to exist here for people to take those jobs. When education and opportunity are rooted locally, students can stay close to family, earn a livable wage and build long-term careers in the same community where they want to raise their kids. That is how rural areas grow their workforce instead of losing it,” said Myers. The docuseries highlights a critical need within the construction industry. The Associated Builders and Contractors reports 349,000 new workers are needed this year alone. Meanwhile, the National Association of Home Builders estimates that labor shortages result in approximately $10 billion in annual losses to the housing industry. CCC’s relationship with the Lowe’s Foundation began in 2023, when the college was selected as one of 10 institutions nationwide to receive a Gable Grant. The $750,000 award enabled CCC to expand its skilled trades programs in construction, HVAC, plumbing, electrical and solar, while funding facility renovations, additional lab space, upgraded equipment and new instructors. FBN For more about the series, visit https://www.lowesfoundation.org/buildingback. For information about CCC’s skilled trades programs, visit: https://coconino. edu/paths/construction-trades

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Downtown Matters Brings Urban Thinkers to Flagstaff

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owntown Flagstaff will welcome community leaders, downtown professionals, business advocates, planners and engaged residents from across the country this summer for the inaugural Downtown Matters Conference, Thursday and Friday, July 16-17, 2026, at the historic Orpheum Theater. Hosted by the Flagstaff Downtown Business Alliance, the two-day conference will explore the ideas, projects and partnerships shaping vibrant downtowns and strong communities. Attendees will hear from nationally recognized speakers and downtown leaders who are helping communities address challenges related to economic vitality, public space, placemaking, transportation, housing and long-term resilience. Featured speakers include Charles Marohn, founder of Strong Towns; Joe Minicozzi, founder of Urban3; and Jon Jon Wesolowski, known to many as The Happy Urbanist. Additional speakers include downtown management, economic development and placemaking professionals from communities across North America who will share real-world examples, lessons learned and innovative approaches from their own cities. “Downtowns are often the heart of a community and we believe there is tremendous value in bringing together people from different backgrounds, industries and communities to share ideas and learn from one another,” said Flagstaff Downtown Business Alliance

Executive Director Hunter Hebert. “Downtown Matters is an opportunity to hear from nationally recognized experts and experienced practitioners while having meaningful conversations about what makes communities thrive,” he added. “We’re excited to bring these discussions to Flagstaff and welcome attendees from across Arizona and beyond.” In addition to keynote presentations and educational sessions, attendees will have opportunities to connect through networking events, including a welcome gathering at Oeno Wine Lounge, a conference happy hour at Annex Cocktail Lounge and an optional guided walking tour of Downtown Flagstaff hosted by Freaky Foot Tours. Organizers hope the conference will appeal not only to professionals working in downtown management, economic development, planning and local government, but also to business, owners, nonprofit leaders, students and residents interested in how communities grow and evolve. FBN

Conference registration is open now. A discounted hotel block is available for attendees at the Residence Inn by Marriott Flagstaff, located less than a block from the conference venue. Reservations must be made by July 1, 2026, to receive the discounted rate. For additional information, the full speaker lineup, and registration details, visit downtownflagstaff.org/ downtown-matters.

// “Downtowns are often the heart of a community and we believe there is tremendous value in bringing together people from different backgrounds, industries and communities to share ideas and learn from one another” //

JULY 2026 // Flagstaff Business News

@flagstaffbusinessnews

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Sprouting Wings to Fly Girls Rule offers a summer camp where future leaders learn to soar

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By Bonnie Stevens, FBN

iliana “Lili” Verdugo likes to meet new people, challenge herself on rope courses and kayak around Watson lake. She also enjoys budgeting her finances, learning about different communication styles and planning her future as an environmental lawyer. But on this June day, she is preparing for the grand opening of a little Italian kitchen called “Willow,” a business she created with her fellow campers. Lili is 16 years old and a second-year camper at Wings to Fly, a nationally recognized leadership and entrepreneurship camp for high school girls, produced by Girls Rule Leadership Academy, which hosts the camp in Prescott. “We have three return campers this summer,” said leadership coach Dena Patton, co-founder of Girls Rule, the non-profit organization that conducts Wings to Fly Summer Camp. “I really saw a gap in the skill sets for girls. Most of the women I’ve worked with learn confidence, positive self-esteem, financial literacy

and leadership skills in their 30s, after they’ve been in the workforce for a while and figured it out on their own. It was a God moment when it occurred to me that we have to equip females with these skill sets earlier.” “Everything at this camp is eye opening and life changing from day one,” said Lili. “Campers completely open up and grow. From learning to love yourself, being your own leader and building financial skills – it’s truly amazing and just really cool to see the change in yourself and others.” Wings to Fly Camp celebrated its 10th season this summer. “Because it’s so beautiful here, we love taking advantage of the outdoor spaces and holding our small group sessions outside,” said Patton. “Today we’re focusing on responsibility, one of our 12 leadership principles. We’re also teaching the girls how to develop a positive mindset so they can navigate challenges and adversity in life, school and their future careers. Our goal is to give them the tools and confidence to choose who they want to be and how they will respond when life gets tough.”

At the hostess stand, these entrepreneurs prepare to greet guests at their pop-up restaurant. Courtesy photo

Patton and Lili agree, the change in the girls is transformational and visible. “They go from feeling like a typical teen girl to a leader who walks with confidence and intention,” said

Patton. “Most parents ask me, ‘What did you do with my daughter?’ That is often the comment we get on the last day of camp. They don’t recognize them.”

At Wings to Fly, the days are filled. Campers start at 7:30 a.m., with morning movement, followed by breakfast and then they launch into Continued on page 37

Meet Dr. Blake Robert Obrock Expert Shoulder & Knee Care at Northern Arizona Orthopaedics Blake Robert Obrock, DO, is a fellowship-trained orthopedic surgeon specializing in sports medicine and advanced shoulder and knee care at Northern Arizona Orthopaedics. He treats a wide range of conditions including ACL injuries, rotator cuff tears, cartilage damage, fractures, and tendon injuries, offering both surgical and non-surgical treatment options. Dr. Obrock performs advanced procedures such as shoulder and knee arthroscopy, rotator cuff repair, cartilage restoration, total knee replacement, and biologic treatments including platelet-rich plasma (PRP) therapy. He completed his Orthopedic Sports Medicine fellowship at the University of New Mexico, serving as a team physician for NCAA Division I athletics, including the New Mexico Lobos football team. He previously practiced in Texas as Clinical Adjunct Faculty at Texas Tech University and served as team physician for the Amarillo Sod Poodles, Canyon High School, and the PRCA Rodeo. Dr. Obrock is committed to helping patients return to the activities they love. Schedule an appointment today.

Northern Arizona Orthopaedics With locations in Flagstaff, Prescott Valley, and the White Mountains, NAO provides comprehensive orthopedic care with over 50 years of trusted experience.

Dr. Blake Robert Obrock at Northern Arizona Orthopaedics (NAO)

Learn more at northazortho.com or call us at 928.226.2900

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flagstaffbusinessnews.com

Why Extended Travel Makes More Sense Than Ever

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By Daniela Harrison

ravel has changed, and so have travelers. More and more, I am seeing clients choose longer, more thoughtful itineraries instead of trying to cram everything into a few rushed days. And that shift makes sense. When you give a destination more time, you get far more out of it. You do not just visit a place – you experience it. That is especially true when it comes to cruising. One of the smartest trends I am seeing right now is travelers combining back-to-back cruises or pairing a cruise with a land extension. Done well, these trips can feel seamless, rewarding and far more meaningful than a short, hurried vacation.

Airfare is a big part of that conversation. Long-haul flights are expensive and if you are already making that investment, it is worth maximizing the time on the ground. Staying longer helps travelers get better value from the airfare and makes the entire journey feel more worthwhile. It is hard to justify crossing the world for just a few days when that same trip could become a much richer experience with a little more time. But value is only part of it. Longer travel allows for something that shorter trips rarely do: immersion. A three-day stop can be enjoyable, but it often keeps travelers in checklist mode. You see the main sights, take the photos and move on. With an extended stay, the experience changes. There is time to explore neighborhoods, enjoy

// Once you start combining cruises, hotels, transfers and land arrangements, the details matter. A seasoned travel advisor knows how to make those pieces work together. We understand which combinations make sense, where travelers should stay, how much time is realistic and how to build an itinerary that flows smoothly from beginning to end. //

local restaurants, settle into a café, visit markets and understand the rhythm of a destination in a way that simply is not possible on a quick pass-through. That is the real difference between being a tourist and being a traveler. Tourists tend to rush from one landmark to the next. Travelers slow down enough to absorb where they are. They experience destinations with more curiosity and less pressure, and that is usually where the most memorable moments happen. Extended travel also works beautifully for couples, families and multi-generational groups. A slower pace removes a lot of the friction that can come with a tightly packed itinerary. There is more room to enjoy the experience, less stress about keeping up and far more opportunity to make the trip feel personal. For cruise travelers, back-to-back sailings can be an excellent option because they let you see more without the constant need to unpack, repack and reset. And when a cruise is paired with a land extension before or after, the trip becomes even more complete. You can begin with a few nights in a destination you have always wanted to explore or stay longer after the sailing to settle in and discover more at a relaxed pace. This is where working with a travel

advisor becomes especially valuable. Once you start combining cruises, hotels, transfers and land arrangements, the details matter. A seasoned travel advisor knows how to make those pieces work together. We understand which combinations make sense, where travelers should stay, how much time is realistic and how to build an itinerary that flows smoothly from beginning to end. That level of planning is what turns a good trip into a great one. For travelers looking for a refined cruise experience, Regent Seven Seas Cruises is an excellent option to consider. It is a strong fit for extended travel because it pairs beautifully with a slower, more intentional style of exploring. For travelers who want comfort, ease and a more seamless luxury experience, Regent is a natural choice. If you are looking for inspiration for your next journey, I invite you to join us at the 10th Annual Northern Arizona Travel Expo on Wednesday, Aug. 19 at the DoubleTree by Hilton in Flagstaff. Celebrating our 10th anniversary, this special event will feature live presentations, raffle prizes, a cash bar, floating appetizers and the opportunity to connect one on one with cruise lines,

hotel companies and tour operators from around the world. Hosted by Avenues of the World Travel, your locally owned and operated Flagstaff agency with more than 33 years of experience, it is a wonderful opportunity to discover new ideas and speak with travel experts in person. At this point in the travel conversation, extended stays are not simply a luxury. In many cases, they are the smarter way to travel. With airfare costs where they are and travelers increasingly looking for deeper, more meaningful experiences, longer itineraries offer better value and a more satisfying way to see the world. If you have been thinking about a cruise, a land extension or a combination of both, now is a good time to think bigger. Travel does not have to be rushed to be rewarding. In fact, the best journeys often are not. The world is too interesting to skim through. FBN Daniela Harrison is a travel advisor and director of marketing at Avenues of the World Travel, 2100 E. Cedar Ave., Flagstaff, AZ 86004. She can be reached at 928-5560853 x201. Visit Avenues of the World Travel at www.avenuesoftheworld.com.

JULY 2026 // Flagstaff Business News

@flagstaffbusinessnews THE FLAGSTAFF REAL ESTATE SECTION

The Flagstaff Real Estate Section Flagstaff Rental Growth Reflects Strong Demand and Housing Affordability Gap By Mary Marini Parra, FBN

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lagstaff’s growing appeal as a mountain-town destination and its four-season climate continues to attract new residents, but for many, renting has become the most realistic path into a housing market where homeownership remains out of reach. Recent data released by MoveBuddha shows Flagstaff is among the nation’s fastest-growing renter markets from 2019-2024. During this period, Flagstaff added more than 3,700 occupied rental units, coming in at number 13 out of 889 cities. Of the areas ranked for renter growth, 40% are college towns, such as Fort Collins, Colorado (Colorado State University), Eau Claire, Wisconsin (University of Wisconsin-Eau Claire), and Austin, Texas (University of Texas). Flagstaff, however, appears to be more complex, with rental growth driven by more than just its university population. “It’s not just students,” said Dusty Rhoton, associate broker, REMAX Fine Properties and a member and former president of

the Northern Arizona Association of REATORS. “We have healthcare workers, university staff, seasonal employees, retirees and people who come here to see if they want to retire here before they make a permanent decision.” That mix of residents has helped sustain a rental market that remains active year-round, rather than rising and falling with a traditional academic cycle. Rhoton said one of the most significant drivers behind today’s rental demand is the affordability gap between renting and buying, shaped in part by higher home prices and elevated interest and insurance costs. “Interest rates have moved in the wrong direction for many buyers,” she said. “A lot of people who would traditionally be purchasing a home are choosing to rent instead.” That shift has added pressure to an already constrained housing supply, as renters enter the market for a variety of reasons, including relocating for work, transitioning between homes or delaying purchase decisions while waiting for more favorable market conditions.

In Flagstaff, the availability of long-term rental housing is also affected by second-home ownership and short-term rentals, which can remove some properties from the traditional rental and ownership market. “There are always renters looking for a place,” Rhoton said. “Some are renting while they search for a home to buy, while others only need housing for six months or a year. The demand is consistently there.” Flagstaff continues to attract residents from higher-cost markets such as California, Chicago and New York, where housing costs can be significantly higher. For some, renting provides an entry point into the community while they evaluate long-term plans. Single-family homes and townhomes continue to see strong demand from full-time residents. While investor activity has cooled in recent years because of higher borrowing costs and tighter returns, the underlying demand for housing has remained strong. Rhoton said that reality underscores a broader challenge for the commu-

nity as it continues to grow. “The question isn’t whether people want to come here,” she said. “The challenge is making sure there are housing options available at prices local residents can afford.” For Flagstaff’s business community, the growing renter population

reflects both the city’s continued appeal and the ongoing challenge of balancing growth with affordability. “We have to learn how to grow without pricing out the community that makes Flagstaff what it is,” Rhoton said. FBN

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Why People Still Move When Rates Are High

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hile interest rates remain significantly higher than they were during the pandemic-era housing boom, Arizona buyers continue to enter the market. According to veteran Realtor Scott Gaertner, the strongest forces driving home sales today aren’t financial — they’re personal. Retirement, family considerations, lifestyle changes and the search for community continue to motivate buyers despite higher borrowing costs.

TRENDING NOW

FBN: What do people want in their new home and how have tastes changed since COVID? GAERTNER: One of the biggest things I’m seeing in Arizona is people have become much more focused on how they actually live in the home. They definitely love the big glass doors, but it isn’t the doors. It’s what the doors do. They bring the outside in. Since COVID, I really think outdoor living has become much more important. For years, I would have told you the best return on investment was the kitchen and the primary bath. But what I’m seeing in Arizona is outdoor living may be right there with them now, especially

when it all works together and feels seamless. Another shift I noticed was inside the house. Before COVID, great rooms were almost a must-have. But so many people have told me, “We have a living room and family room now and we never even use one of them.” Then COVID hit and everybody was home all day. That reminded people that they do actually want their own space once in a while. That may have been the most surprising change for me. Living room-family room combos have become much easier to sell.

A SHIFT IN WHY BUYERS BUY

FBN: Have you seen a shift in the market? Are life events a stronger motivator for buyers than finding the perfect home, for example? GAERTNER: I do think there has been a shift, but maybe not so much in the reasons people move as much as what it now takes to actually get them to move. In many ways, people still buy homes for the same reasons they always have – family, health, retirement, wanting a different lifestyle, wanting to be closer to kids or grandkids. Those reasons haven’t changed all that much. What has changed is

the level of commitment it takes. In the hot COVID market, people could move more casually. Homes were selling fast, money was cheap, and if you made a move that wasn’t perfect, it usually worked out anyway. Today it’s different. Higher rates, higher costs and more uncertainty make moving feel like a much bigger decision. Giving up a low interest rate to take on a bigger payment is a real hurdle. Because of that, the people who are moving today usually have a stronger reason. The house has become too much work. Their health changed. They retired. A spouse passed away. They want to be closer to family. Or they just woke up one day and realized the life they built 20 years ago isn’t the life they want for the next 20. I don’t think money reasons went away. I just think the life reasons are the ones strong enough to push people through what it takes to move right now. One thing I’ve learned over the years is that interest rates may affect how people move, but life is usually what decides if they move. Rates can make people wait. Life eventually makes the decision for them.

CONNECTION MATTERS

FBN: Has community become a

Scott Gaertner

bigger attraction than in the past? What amenities do buyers want in their neighborhood and has that changed as people are staying active longer and later in life? GAERTNER: No question. Community has become a bigger attraction. Parks, golf, fitness, tennis and of

course pickleball, dining, clubs and social organizations all matter to a lot of people. But the truth is it’s usually not really about the amenities themselves. It’s about the activity and the relationships those things make possible. A lot of people spend 20 or 30

Plan It Now,

Continued on page 34

Enjoy It Then Celebrate special holiday events that become beloved traditions BOOK YOUR H O L I D AY P A R T Y O R E V E N T T O D AY

JULY 2026 // Flagstaff Business News

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THE FLAGSTAFF REAL ESTATE SECTION

Poozeum Owner Scoops Up Property with SBA Loan Permanent digs secured for world’s largest fossilized feces collection

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By Bonnie Stevens, FBN

he man who holds the dis-stinked honor of hosting the world’s largest museum of coprolites – fossilized poop – found an unusual method of property ownership, perhaps as unique as his business. “If I continued leasing and then eventually lost this property, that would have been the end of Poozeum,” said owner George Frandsen of his Williams business. With two outcomes – risk losing the educational business or finding a way to keep the property – he chose number two, as one would suspect. Frandsen grew up in Utah and always had an interest in science. “One day, while in Moab, I bought my first coprolite from a rock and fossil shop and took it to one of my professors, who became an important mentor to me. He told me all about coprolites, what we can learn from them and where they can be found. That got me started on collecting them.”

Poozeum owner George Frandsen poses with the fossilized specimen and a statue of the big stinker it came from. Courtesy photo

With his pile of specimens, he wanted to share what he had with the world so he started a website in 2014. The next year, his collection received a Guinness World Records designation for the largest collection of coprolites – more than 8,000 samples. In 2020, he received his second record for the world’s largest known carnivore coprolite, named Barnum – more than 26 inches long and weighing in excess of 20 pounds – believed to have been

produced by a Tyrannosaurus rex. “After that first record, I received loan requests from natural history museums and others who wanted to display items from my collection in their exhibitions,” he said. With a feeling that he was meant to do something different than the role he had in healthcare administration in Florida, he and his wife started visiting sites in the Southwest. When they discovered Williams,

Poozeum displays about 7,000 specimens from around the world at George Frandsen’s Williams museum, drawn from his holdings of more than 8,000 coprolites, the largest known collection of fossilized feces on Earth. Courtesy photo

they knew they’d landed on their destination – a small, charming town near the Grand Canyon that attracts millions of visitors. With that, he was ready to go. “Through Facebook, I found someone who had renovated a historic saloon and it was available to lease. We jumped at the chance,” he said about the property at 109 W. Railroad Avenue. “When the time came for the lease renewal, I told the owner that I’d like to

purchase the property.” They couldn’t arrive at a price at first and Frandsen found himself up a creek. “I knew that if we didn’t agree on a purchase price, continuing to lease could eventually jeopardize the Poozeum.” Finally, they agreed on the sales price of $615,000. The next step was financing the purchase. Believing that acquiring a loan for such an endeavor might be messy, he sought help. “I’d Continued on page 20

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Flagstaff Native and Hospitality Veteran William Allgood Rises to Rooftop Restaurant

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EG Hospitality Group has appointed William Allgood as the director of food and beverage of Cielito, the rooftop bar and restaurant atop AC Hotel Scottsdale Old Town, and the hotel’s lobby bar, AC Lounge. Allgood brings more than 15 years of hospitality operations experience to the role. Allgood began his career as a server and bartender at On the Border, where he advanced into bar management and corporate training roles. He later served as general manager of Proof Artisanal Pizza, a concept within Union Hospitality Group, where he held full creative control over dinner and cocktail menus. “The opportunity to be part of a concept like this from day one is rare,” said Allgood. “Cielito is unlike anything else in the area right now. The location, the views, the food and cocktail program – my focus is on building a team and a guest experience that people can’t help but talk about.” The Flagstaff native studied in Tucson before relocating to the Valley in 2022. He joins the AC Hotel Scottsdale Old Town as it enters its first full season of operation. The concept of Cielito, developed by The Wayfaring Group in partnership with PEG Companies, focuses on Northwest Mexico-inspired cuisine, an agave-forward cocktail program and sweeping views of Camelback Mountain and the Scottsdale skyline. In his downtime, Allgood is an avid sports fan who rarely misses a game, especially during hockey season. Allgood is also a working DJ with more than 22 years behind the deck. At home, he unwinds the way most hospitality people do: cooking from scratch. FBN For learn more about Cielito, visit www.cielitoscottsdale.com.

Luxury Takes Flight: Pine Canyon Golf Community Soars with Private Aviation Program

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s private clubs evolve to meet the demands of a discerning new generation of members, Pine Canyon, a luxury residential golf community in Flagstaff, is taking exclusivity to new heights with a private aviation program designed for its members — underscoring a shift among private clubs where unparalleled access to curated experiences has become the defining measure of luxury. Developed in partnership with PrismJet, a leader in personalized private aviation for the luxury-minded traveler, the program transforms travel into an extension of the private club experience. The service responds to increasing demand among affluent individuals for privacy and efficiency, reflecting a broader evolution among private clubs where access, experience and hospitality are shaping a more thoughtful approach to membership. The on-demand charter flights are available from Scottsdale Airport to Flagstaff, the high-country setting of Pine Canyon. With only 48 hours’ notice, members can secure private aviation with access ranging from a King Air 350i to a Global 5000. The service mirrors the ease of ridesharing, with booking available through the Pine Canyon app for real-time coordination, while delivering the comfort and exclusivity of white-glove private aviation. The new offering transforms what is typically a two-hour drive into a less than 30-minute

flight, allowing members to arrive refreshed and ready to enjoy their time at Pine Canyon. In addition to Scottsdale service, charter flights are also available to members from Flagstaff to destinations including Las Vegas and Southern California. “At Pine Canyon, we’re focused on delivering a best-in-class member experience,” said Todd Severson, managing partner at Symmetry Companies, the developer of Pine Canyon. “This offering is centered around what our members value most: their time. By introducing private aviation, we’re making it easier to get here and spend more time enjoying everything Pine Canyon is offering on-demand charter flights to its members from Scottsdale Airport to Flagstaff. Pine Canyon has to offer. Our partnership with Charter flights are also available to Las Vegas and Southern California. Courtesy photo PrismJet reflects a deeper promise to provide access and experiences that simply don’t exist anywhere else.” osa pine forest, Pine Canyon offers a refined yon’s members to fully experience the unique Pine Canyon, widely regarded as one of advantages of private aviation, whether they are mountain lifestyle defined by world-class ameArizona’s most coveted private communities, nities and exceptional service. The community flying to and from Flagstaff or beyond.” has long set the standard for luxury mounfeatures a luxurious clubhouse, elevated dining The private flight program follows Pine tain living with world-class golf, exceptional experiences, a full-service spa and state-of-thehospitality and a deep connection to nature. Its Canyon’s recent $6.4 million renovation of its art fitness facilities. Members also can enjoy Jay Morrish-designed 19-hole championship new partnership with PrismJet adds another access to outdoor recreation, including scenic course, the largest investment in the course’s layer to the community’s offerings, reshaping hiking trails and championship golf. FBN how members access and enjoy their time in the history. The enhancements further cement the club’s position as one of the country’s premier mountains. “We are thrilled to partner with Pine Canyon golf destinations, offering exceptional playing For more information about Pine Canyon, visit Pineto provide exceptional charter services for their conditions and reinforcing its standing among Canyon.net. For more about PrismJet, visit Prismjet. the nation’s finest courses. members,” said Scott Casey, vice president of net. Set across more than 600 acres in ponderPrismJet. “This partnership allows Pine Can-

JULY 2026 // Flagstaff Business News

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NightVisions Art Exhibit Demonstrates the Transition to Amber Lighting

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magine standing before a painting that reveals one story under white light and another under amber light. Visitors to NightVisions: AMBER will experience that transformation firsthand as artwork throughout the gallery changes appearance when the lighting periodically shifts from white to narrowband amber, demonstrating the same dark-sky-friendly technology that has helped make Flagstaff a global leader in night-sky conservation. NightVisions: AMBER is an international juried art exhibition that seeks to explore and celebrate Flagstaff’s deep connections with the night, June 27Sept. 26, at the Coconino Center for the Arts (CCA). NightVisions, now in its ninth iteration, represents a long-standing collaboration between CCA and the Flagstaff Dark Skies Coalition. This summer, it honors the 25th anniversary of Flagstaff’s designation as the world’s first International Dark Sky City. “This special exhibition expands upon the established NightVisions: Cultural Interpretations of the Night Sky concept with a focused thematic exploration of amber lighting, aligning with the critical role that amber-spec-

trum lighting plays in Flagstaff’s dark-sky conservation,” said Creative Flagstaff CCA Executive Director Julie Comnick. To emphasize this concept, the exhibition features gallery lights that periodically transition between white and narrowband amber. In addition, participating artists were encouraged to create artwork designed to change under the amber lighting. Flagstaff is the world’s first International Dark Sky City, a designation received on Oct 24, 2001, that recognized the commitment of the Flagstaff community to night-sky protection, which began with the world’s first ordinance protecting the night sky in 1958. “These efforts were at the foundation of a global movement to protect night skies and continue today through the efforts of the City of Flagstaff, Coconino County and the Flagstaff Dark Skies Coalition,” said FDSC President Chris Luginbuhl. In November 2025, Flagstaff was further recognized by DarkSky International with the Dark Sky Place of the Year Award for its “continued leadership and innovative approaches [that]

serve as a model for cities worldwide seeking to balance development with night sky preservation.” Each iteration of NightVisions is a new production featuring a different focus, new jurors, a fresh selection of participating artists and evolved programming for a unique exhibition experience. Aligning with CCA’s mission of presenting creative endeavors across art, science and culture and FDSC’s vision of a world where everyone can see the Milky Way where they live, CCA and FDSC are proud to co-produce NightVisions: AMBER at Coconino Center for the Arts, featuring amber lighting displays in the gallery to share with visitors the visual effects of the narrowband amber lighting that Flagstaff requires for outdoor use to minimize light pollution and protect wildlife habitat. Renowned artist jurors Stan Honda of New York City, Paula Jean Rice of Flagstaff and Janet Yazzie of the Diné Nation selected the works for this exhibition. FBN Guests may anticipate seeing the difference between amber and white lighting through artwork. Courtesy photo

and City Seek Properties for Reliability Protects Real Estate: County Assessment and Revitalization What We Invest in and Why

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By Richard Perez

niSource Energy Services fuels the comforts of home. For new homeowners and growing subdivisions, we warm fireplaces, heat stoves and bring coziness to living spaces. Here are some ways that our investments support the real estate sector and community in the Flagstaff area.

GROWTH

As steady housing demand continues in the region, we work closely with builders, developers and business partners to create welcoming neighborhoods and a stronger economy in Flagstaff. We address the needs of new residents drawn to Flagstaff for Northern Arizona University and its crisp mountain air. We’ve set hundreds of new meters to provide gas service to new homes. Our gas crews have extended mainlines to support new and growing developments throughout the community, along with establishing new gas service for existing homes and commercial buildings. We also provide assistance to property owners who would like to convert their energy to natural gas.

RELIABILITY

Customers can count on affordable, reliable energy from UniSource. We’ve invested millions of dollars to extend lines, reinforce, and replace underground pipelines. Our crews support local public improvement projects that enhance our lifestyle. Through our hard work, we’ve produced excellent scores on our safety audits. We promptly respond to calls from our customers, reflecting our dedication to the region. Safety is always top of mind. We are committed to ensuring safe, reliable service by promoting safe digging practices. To help us maintain reliability and safety, we count on real estate agents to help us. Agents can help spread the word about the importance of calling 811. Before developers or homeowners start a new project, customers are required to call 811 to schedule a visit with UniSource and other utilities to mark underground lines.

CUSTOMER SERVICE

New homeowners and businesses can trust us to make it simple to establish gas service and simplify bills.

Some programs that help customers include: Starting and stopping service – Customers can go online to make a request: uesaz.com/immoving Auto Pay – Monthly bills are automatically deducted from bank accounts. E-bill – This free, convenient service enables customers to securely receive, view and pay UniSource bills online. Budget Billing – UniSource allows customers to make the same monthly payment year-round by dividing estimated yearly charges across each month. That way, customers know exactly how much they will pay ahead of time. This is especially helpful in the winter months when gas use is higher. No matter what the energy needs, you can count on us for warmth and comfort. Learn more at uesaz.com. FBN Richard Perez is the district manager of gas for UniSource Energy Services in Flagstaff. He has years of hands-on field experience and a strong sense of responsibility to his team, safety and the community he serves.

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oconino County and the City of Flagstaff seek nominations for commercial and industrial properties that could benefit from a free environmental assessment. These assessments are typically performed on underutilized and vacant or abandoned buildings and properties to help speed their potential redevelopment and reuse. In 2024, Coconino County and the Northern Arizona Council of Governments (NACOG) were awarded a $1.5 million grant through the U.S. Environmental Protection Agency Brownfields Program to benefit the counties of Coconino, Mohave, Navajo and Yavapai as well as all their cities and towns including Flagstaff, Prescott, Camp Verde, Kingman, Show Low and Winslow. The grant’s primary purpose is to aid the transformation of local properties from liabilities into community assets. The grant provides the means for approved sites to have a free Phase I and/or Phase II environmental assessment, or asbestos and leadbased paint sampling of buildings, and to develop cleanup plans for future redevelopment opportunities. Importantly, all information is

provided to the owner and there is no obligation for any action. When a property has an unknown or poorly documented history, it can be difficult to sell, lease or receive financing to establish or expand a business. This grant eliminates concerns about unknown environmental liabilities and makes properties more attractive and valuable to investors, buyers and developers. It also makes it easier for owners to secure funding. Grant funding for the Northern Arizona Property Reuse and Redevelopment Program will be available through September 2028 or until the funds are exhausted. Since the funds are available on a first–come, first–served basis, property owners, business owners, developers and community members are encouraged to complete and submit a Site Nomination form as soon as possible. For more information about the program and to nominate a property, visit nacog.org/brownfield-program-in-action. FBN

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POOZEUM continued from page 17

never had a business loan before and wasn’t sure what to do next,” said Frandsen. He turned to ChatGPT for advice and together they flushed out different options. Frandsen learned SBA 504 loans help business owners purchase commercial properties through a partnership involving a bank and a certified development company (CDC). SBA 504 loans offer: A down payment of only 10% for most projects, significantly less than the 30% to 40% often required for conventional commercial mortgages. Funding options from $50,000 to $5.5 million. A 25-year term for most SBA 504 projects with a fixed interest rate for the life of the loan. The process was anything but a waste. Frandsen contacted certified development company TMC Senior Vice President Geoff McGivern. “Geoff and the TMC team were encouraging and kind throughout the process and made the whole thing really easy and seamless.” The deal included 10% down and loan payments only slightly higher than Frandsen’s lease payments. “It’s worth it,” he said of the financing structure that helped solidify the museum’s footing. “Now, every time I make a payment, I’m reinforcing Poozeum’s long-term stability while building equity.” The business model he developed allows free admission and Poozeum guests may stay as long as they like, with revenue from onsite and online retail sales supporting the enterprise. “All of our merchandise relates back to coprolites, dinosaurs and fossils,” he said. “You’ll find items that are totally different than at other destinations in the area. And, given the nature of Poozeum, we can have a lot of fun with what we offer.” Meanwhile, McGivern said working with Frandsen on the deal was both satisfying and enlightening. “TMC has helped a lot of entrepreneurs secure commercial real estate for their businesses, but this is the first and only Poozeum in our portfolio. And George is so passionate about igniting curiosity and exploration while having fun with Poozeum, it was truly a pleasure to help him.” For Frandsen, the deal is keeping his finances regular. “This is an investment in Poozeum today and should we outgrow it down the line, we can lease it or sell it at a profit. Those are great options that support our work today and help to ensure my family’s financial security down the road.” FBN

New Rotarians Inducted

CJ Lucke

McKinley Burnett

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otary President Mike Williams and membership director Mike Casey recently welcomed four new members into the Flagstaff service club. Stevie Kelso, a Northern Arizona University graduate, is a public affairs community liaison for the Arizona Game and Fish Department in Flagstaff. CJ Lucke, an Arizona native, has extensive experience in local and regional government leadership positions in the West, including her current role as a Flagstaff Planning and Zoning commissioner. McKinley Burnett, an NAU graduate and Alaska na-

Rylee Maier

Stevie Kelso

tive, is a digital media specialist with the local marketing firm Mountain Mojo Group. Rylee Maier is an assistant at Peak Experience Realty in Flagstaff. Each new member was nominated by a local Rotarian and approved by the board. Each received a Red Badge, which they will wear to meetings until they earn the permanent Blue Badge through service and participation. This latest induction brings the club’s new-member total to eight this year. For more information about the Rotary Club, visit FlagstaffRotary.com. FBN

For more information about buying owner-occupied commercial real estate for a small business, TMC can be reached at TMCFinancing.com.

What Parents are Asking About Addiction, What Families Need to Know

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By Roy DuPrez

he conversations we have with parents today are very different than they were even a decade ago. The landscape of addiction has changed. New substances have emerged, social pressures have evolved and families are trying to understand challenges they never faced growing up. At Back2Basics, we often meet parents who are scared, overwhelmed and asking the same question: “How did we get here, and what do we do now?” One of our clinical therapists, Kaitlyn Kemppainen, LMSW, explains that today’s concerns extend beyond traditional drugs and alcohol. “Parents are navigating a much more complicated reality than they experienced as young adults. They are trying to understand not only substance use, but also the impact of mental health struggles, social influences, online engagement and the changing culture surrounding drugs and alcohol.”

dependence, often alongside alcohol, prescription medications, hallucinogens or stimulants. The perception of marijuana has changed significantly with legalization and increased availability, leading many young people to believe it is harmless. However, today’s cannabis products can contain much higher concentrations of THC than previous generations experienced, increasing the potential for negative impacts on mental health, motivation and dependency. Families are also becoming increasingly concerned about products marketed as “natural” alternatives, including kratom and products containing 7-hydroxymitragynine (7-OH), which are commonly sold in smoke shops, gas stations and online.

THE REALITY IS THAT LEGAL DOES NOT ALWAYS MEAN SAFE.

Because these products are often unregulated, families may not know exactly what they are consuming, including potency and possible contaminants. For many young people who are TODAY’S SUBSTANCES ARE NOT already struggling with anxiety, depresWHAT THEY USED TO BE sion or other mental health challenges, One of the most significant trends we are seeing among young adults entering substances can become a way to cope rather than address the root issue. treatment is an increase in marijuana

THE SIGNS PARENTS SHOULD NOT IGNORE

Parents often ask, “How do I know if this is normal teenage behavior or something more serious?” While every individual is different, warning signs may include withdrawing from family and healthy friendships, losing interest in activities they once enjoyed, changes in sleep or appetite, declining performance at school or work, secrecy, dishonesty or increased isolation. One of the most powerful insights we hear from our clients is that addiction often hides behind emotions they do not yet know how to express. As one Back2Basics client shared: “My family didn’t understand my struggles because I wasn’t able to articulate them. I wasn’t able to articulate my struggles to myself.” Another client reflected: “I wish my family understood that while I didn’t always behave that way, I felt terrible about myself and my behavior during periods when I was sober.” These statements are important reminders for families that addiction is not simply a matter of willpower or poor choices. Many young adults are battling shame, anxiety, depression and

internal struggles they do not know how to communicate.

HOW PARENTS SHOULD RESPOND

If a parent suspects substance use, the first instinct may be anger, fear or an attempt to control the situation. However, experts emphasize that the most effective first step is approaching the conversation with compassion and clarity. Kemppainen advises: “Avoid shaming, lecturing or blaming. These approaches often create defensiveness and further isolation. Instead, communicate concern, listen without judgment, establish healthy boundaries and seek professional guidance when needed.” Parents should trust their instincts. If something feels different in their child’s behavior, it is worth paying attention to. A Back2Basics alumni offered this advice to families currently facing these challenges: “Keeping things my way was a disaster. The moment I became willing to listen to others and accept help was when my recovery truly began.”

THERE IS HOPE

Perhaps the most important message for

parents is this: addiction does not define your child and recovery is possible. Many parents believe they have to wait for a catastrophic event before seeking help, but early intervention, open communication and professional support can make a meaningful difference. At Back2Basics, we have seen young men rediscover confidence, rebuild relationships and create meaningful lives in recovery. The journey is not always easy – for the individual or their family, but no one has to navigate it alone. If you are a parent who is worried about your child, trust your instincts, start the conversation and reach out for support. Asking for help is not a sign of failure. It is often the first step toward healing. FBN Roy DuPrez, M.Ed., is the CEO and founder of Back2Basics Outdoor Adventure Recovery in Flagstaff. He received his B.S. and M.Ed. from Northern Arizona University. Back2Basics helps men ages 18–35 recover from addiction through a unique combination of structured residential treatment and outdoor adventure therapy. For more information, visit www.back2basicsrecovery.com, call 928-814-2220, or email rduprez@b2badventures.com.

JULY 2026 // Flagstaff Business News

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THE FLAGSTAFF REAL ESTATE SECTION

The Power of Radio Advertising for Real Estate Companies

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By Mike Jensen

n a fast-moving digital world, one marketing tool continues to deliver consistent, local impact for real estate companies: radio. Right here in Northern Arizona – from Flagstaff to Prescott, Sedona to Cottonwood – radio remains part of daily life. People listen while driving between communities, commuting to work, running errands and streaming throughout the day. For real estate companies, that daily connection matters because buying or selling a

home is not a quick decision. It is built on awareness, trust and timing.

hearing.

RADIO HELPS REAL ESTATE BRANDS STAY VISIBLE

Real estate is a relationship business. Buyers and sellers want to work with someone they know, recognize and feel comfortable calling. Local radio gives your company a familiar voice in the community. When your message is heard alongside local news, weather, road conditions, high school sports and community events, it becomes part of the local conversation.

Most people are not ready to buy or sell a home today, but many are thinking about it. They may be watching home values, considering downsizing, relocating, investing or waiting for the right moment to list. Radio keeps your company’s name in front of them consistently, so when they are ready to make a move, they remember who they have been

// Real estate is a relationship business. Buyers and sellers want to work with someone they know, recognize and feel comfortable calling. Local radio gives your company a familiar voice in the community. When your message is heard alongside local news, weather, road conditions, high school sports and community events, it becomes part of the local conversation. //

RADIO BUILDS TRUST

RADIO REACHES PEOPLE WHERE REAL ESTATE DECISIONS HAPPEN

Many real estate conversations start in the car: driving through neighborhoods, passing open house signs, commuting from one community to another or thinking about a lifestyle change. Radio reaches people during those moments, whether they are considering a move to Prescott Valley, looking at homes in Flagstaff, exploring Sedona, or thinking about selling in the Verde Valley. Radio Builds Long-Term Memory Marketing research often points to the idea that only a small percentage

of potential customers are actively ready to buy at any given time. The rest may need your service later. That is especially true in real estate. A consistent radio campaign helps your company become the name people remember when they decide it is time to buy, sell, relocate or invest.

RADIO SUPPORTS LOCAL CREDIBILITY

In Northern Arizona, local matters. People want to work with professionals who understand the market, the neighborhoods, the lifestyle and the community. Radio allows real estate companies to share more than listings. It gives you a platform to talk about market knowledge, local expertise, home values, buyer tips, seller advice and why your team is the right choice. For real estate companies across Northern Arizona, radio offers broad reach, consistent frequency, community trust and strong local branding – all in one platform. In an era of fragmented media, radio remains steady, trusted and effective. For real

estate companies looking to grow, the power of radio is not just about advertising. It is about becoming a familiar name before someone needs you, staying top of mind when they are ready, and building relationships in the communities you serve. FBN Mike Jensen is the general manager at Yavapai Broadcasting in Central and Northern Arizona, overseeing stations 95.9 KKLD, 105.7 KVRD, 100.1 KVNA, 96.3 KYBC, and ESPN Radio 104.7 in Flagstaff. With more than 25 years of experience in media broadcasting and advertising across the country, Mike is passionate about helping businesses grow through impactful radio advertising and digital marketing. He focuses on delivering results, boosting brand visibility and building strong, lasting partnerships for success.

HORMONE THERAPY ACUPUNCTURE & CUPPING SKIN TIGHTENING • INJECTABLES Call or book your appointment online today!

(928) 863-6086

thevitalitydoctor.com 7255 Yancey Lane Flagstaff, Arizona 86004 Dr. Christina Kovalik Naturopathic Doctor

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Flagstaff Business News // JULY 2026

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Building Northern Arizona Northern Arizona’s real estate market continues to grow across residential, commercial, and investment sectors — creating opportunity throughout the region. The Real Estate Section connects your business with readers actively buying, selling, building, financing, investing in, and improving property. It’s the perfect fit for real estate professionals, builders, financial firms, contractors, designers, and home service providers looking to reach engaged local decision-makers. Position your brand alongside one of Northern Arizona’s most active industries and connect with the people shaping the region’s future.

Advertising Options

Participate with a three-month commitment with a Half or Quarter page color ad. As part of this package, you also can submit a 400-600 word, non-sales, educational article on your field of expertise.

Quarter 4.875 X 6

Half-Horizontal 10 X 6

Half Page Investment = $1800 per quarter Quarter Page Investment = $1200 per quarter

To advertise, please call: Linda Thein, Advertising Manager 602 | 799 | 0583 Linda@flagstaffbusinessnews.com

Regina Salas, Advertising and Marketing Revitalizer 928 | 699 | 4272 Regina@flagstaffbusinessnews.com

JULY 2026 // Flagstaff Business News

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Ear Safety Tips

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By Jeff Lane, Au.D.

large portion of audiology appointments revolve around patient education. Given that ear health is not regularly discussed, it makes sense that patients may have a lot of questions. A common theme among their questions is safety. That is, how can one prevent damage or further loss? Below are a couple of the most common inquires.

EAR CLEANING

When testing a patient, they often express concern about their ears being full of wax. The truth is, most people’s ears are pretty clear. Skin in your ear canal actually moves outwards to clear out excess earwax. And a certain amount of earwax is actually necessary for healthy ears! It helps to maintain skin moisture and can even deter bugs. However, it is true that some people produced more wax than others, which can potentially occlude the ear canal and affect hearing. In these instances, some extra effort can be needed. If someone is concerned about excess earwax, we recommended putting a couple of drops of mineral oil in the ear twice a month. There is no need to rinse out the ears. Simply

insert the oil into the ears and let it soak into the wax. This helps the wax soften, ensuring it can flow out properly. While you can purchase brands such as Debrox, any mineral oil will suffice. Patients who follow this regimen typically see their issues with buildup subside. Of course, any discussion of ear cleaning must address that most controversial of topics: Q-tips. Most people have grown up using Q-tips, then been warned to avoid them as adults. So, are Q-tips dangerous? It’s possible. Inserting them too deeply can cause contact with the bony portion of the ear canal, which would cause great discomfort. It also runs the risk of harming the eardrum, which is only .1 mm thick. The real issue, though, is that Q-tips are not all that effective in cleaning your ears. A small portion of the wax may be removed, but most will remain. It also runs the risk of unintentionally pushing the wax deeper into the canal. The best option is to let your ears clean themselves or use mineral oil. Of course, your audiologist is also always ready to help clean your ears if needed.

LOUD MUSIC

When we consider forms of haz-

ardous noise, things like guns and power tools are typically what come to mind. And these definitely do pose a risk. But there are plenty of other daily activities that can be harmful to ear health as well. One such activity is listening to loud music. This applies even if you are not at a concert. Today, almost everyone has a smartphone or some other form of portable music player. Thus, a significant part of each day is spent listening to music while traveling or working. This isn’t inherently dangerous, but it can be if caution isn’t taken. Take, for example, AirPods. AirPods have the ability to produce sound in excess of 100 dB. According to OSHA regulations, exposure to 100 dB can cause damage in as little as two hours. Even 95 dB of exposure

is only permitted for four hours. So, if somebody likes to crank their music, damage could be occurring over time without them noticing. (To be clear, this information would apply to all types of headphones, not just AirPods.) So, how can one enjoy their music while also promoting safety? Limit the volume or duration of exposure to the sound. A good rule of thumb is that if someone standing a few feet away can hear your music, it is too loud. Luckily, most devices allow you to set a volume limit. For example, you could set your phone to not go beyond 75% of its output capability. Then you would know that, even if you turned the volume up, it would not be

straying into dangerous territory. You could also make yourself take breaks from the headphones ever few hours to provide your ears an opportunity to rest. In essence: be mindful. To be clear, there are many other factors that play into ear health and safety. If you have questions, ask. Your audiologist is always happy and ready to educate. FBN Trinity Hearing Center is located at 1330 N. Rim Dr., Suite B in Flagstaff. For more information, visit the website at TrinityHearing. net. Jeff Lane is a doctor of audiology with a passion for improving the lives of others. Dr. Lane may be reached at 928-522-0500 or at audio@trinityhearing.net.

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Investing in Community Colleges Changes Lives

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By Eric Heiser

t Coconino Community College, we often say that community colleges are one of the strongest investments a community can make. The reason is straightforward. When investments are made in a community college, the impact is immediate and measurable in the lives of students, in the strength of the local workforce and in the long-term health of the regional economy. In the past few months, the Coconino Community College Foundation has seen that message come to life in powerful ways. CCC was recently awarded $100,000 from the Jewish Community Foundation to support scholarships for students in Career and Technical Education programs. This investment will help students pursue education in the trades, including programs that lead directly to family-sustaining careers in our region. For many students, the barrier is not interest or ability, but cost. Targeted scholarship funding helps close that gap and move students more quickly into the workforce. This gift also builds on other transformational support CCC has received in recent years. The college was proud to be an inaugural recipient of the Lowe’s Foundation Gable Grants program. The $750,000 grant CCC received allowed us to add faculty, equipment and supplies to our construction management and related trades programs. These are programs that prepare students for good jobs while helping address significant workforce needs in Northern Arizona. CCC was also one of only three colleges in the country featured in a documentary produced by Lowe’s, Building Back America’s Trades, now streaming on HBO Max. The documentary highlights the importance of skilled trades education and prominently features two CCC students and their very different journeys to a trades program at our college. Their stories are powerful reminders that community college students do not all arrive at the same starting line, but with the right support, they can move forward in remarkable ways. Long-term investment is shaping CCC’s Path2Purpose program, now in its third year of a four-year, $4 million commitment from an anonymous donor. Path2Purpose places CCC staff in local high schools to help students explore career options, understand postsecondary pathways

and connect education to future employment. By building those connections earlier, the program strengthens both student outcomes and workforce readiness while illustrating how sustained investment can create a lasting impact for individuals, families and communities. Taken together, these investments reflect a broader trend. Increasingly, funders and community partners recognize that community colleges play a critical role in workforce development, economic mobility and regional resilience. This support is especially meaningful as CCC enters a significant period of growth. Thanks to the support of Coconino County voters, CCC is moving forward with two new building projects in Flagstaff, including a new Allied Health Center and a new Fourth Street campus facility. We are also continuing work around potential student housing in Page and supporting trades education opportunities in Williams. These projects will expand access, strengthen workforce training and help CCC better serve students across one of the largest and most diverse counties in the country. But facilities are only part of the equation. The most important outcomes are driven by the students who move through these programs and into the workforce. Many CCC students balance school with jobs, family responsibilities and financial obligations. Some are the sole breadwinners for their families. Many are paying rent, covering bills and trying to build a better future while carrying responsibilities that can at times seem overwhelming. And yet, they keep going. They show up in classrooms, labs, clinical sites, construction programs and online courses. They work hard. They persist. They inspire us every day. We are deeply grateful to every individual, business and community partner who has chosen to invest in CCC. These are not abstract contributions. They are scholarships. They are tools and equipment. They are faculty support, student support and programs that connect people to opportunity. As Northern Arizona continues to grow and evolve, the role of community colleges will remain central to that progress, and strategic investment in education is not only about supporting students. It is about building a stronger, more resilient region for the future. FBN Eric Heiser, Ph.D., is the president and CEO of Coconino Community College.

// This gift also builds on other transformational support CCC has received in recent years. The college was proud to be an inaugural recipient of the Lowe’s Foundation Gable Grants program. The $750,000 grant CCC received allowed us to add faculty, equipment and supplies to our construction management and related trades programs. These are programs that prepare students for good jobs while helping address significant workforce needs in Northern Arizona. //

JULY 2026 // Flagstaff Business News

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Protect Yourself From the Energy Zappers By Christina Kovalik NMD, Lac

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o you find yourself in situations that may be stressful or are you in an emotionally toxic work or living environment? If you find yourself in these types of situations and feel drained or in an emotional downward spiral, there are some techniques to help you to protect your energy and remain unscathed by the turbulence around you. Awareness of yourself and others is key in first identifying what situations, people, old traumas or

emotions may be causing you to feel energetically drained. Once you identify the situation or person, take steps to prevent the energy zappers from ruining your day. Avoiding the situation can help but If you are unable to avoid it or can’t walk away from it, finding ways to cope and protect yourself is important. Here are some tips to protect yourself. 1. Bubble exercise. This is a mental awareness of imagining yourself in a bubble of protection. Before you walk into the toxic work or home environ-

// Awareness of yourself and others is key in first identifying what situations, people, old traumas or emotions may be causing you to feel energetically drained. Once you identify the situation or person, take steps to prevent the energy zappers from ruining your day. Avoiding the situation can help but If you are unable to avoid it or can’t walk away from it, finding ways to cope and protect yourself is important. //

2.

3.

ment or if you know you have a meeting with that toxic person, put your bubble up around you. This allows any negative energy, words or feelings to bounce off you. It takes a conscious effort to put your bubble up in these situations to help guard your energy. If you start to feel that person or situation pulling your energy, mentally put that bubble of protection around you. Take time to go outdoors to ground yourself. Changing your environment and also spending time in nature allows the stress and negative emotions to clear your energy field. Grounding by sitting under a tree, putting your bare feet in the grass or sitting on the earth and visualize the negative energy going into the earth and transforming it into white light. See the white light going back into your center, allowing you to feel more centered and grounded. Become the observer. This is a mind trick that takes the emotion out of a situation. It does take some practice but it works very well. When you feel yourself becoming overwhelmed emotionally by a situation, in-

4.

5.

6.

stead of sitting with that feeling, practice becoming an observer. Look at the situation like you are looking in from outside of the situation – like watching a movie. By practicing this, the emotions will not overwhelm you and you can look at it as an observer. Visualize a Light Shower. When you feel tight or tense or overwhelmed by the daily stresses, take a few minutes to visualize yourself sitting under a light shower. Washing away any negativity, tightness, stress and tension. Use any color your wish until you feel lighter or see the darkness clear in the body. Practice gratitude. Spend a few minutes in the morning to truly feel gratitude and appreciation for all the things that you appreciate in your life. End the day, spending a few minutes to recall all the things that happened during your day that you are appreciative for. Quantum Energy Healing Session. If you need help releasing any traumas, emotions, words or events from your body

at the cellular level, a quantum energy healing session may be just what you need to help your body let go of the trauma, dramas, beliefs, events, words or emotions that are holding you back from moving forward. Your body remembers what you have been through and it may be stuck in the cells creating illness and disease. Releasing that energy can be freeing and allow you to create space for newness and healing. Being aware of the situations, people or events that may be contributing to your energy or mood being zapped is the first step. Then use these techniques to protect yourself and lastly if you need help, energy healing may also restore your energy center. FBN Dr. Christina Kovalik NMD, LAc, The Vitality Doctor, is a naturopathic physician and acupuncturist specializing in hormone optimization, optimal health and vitality. She is a new Flagstaff resident, practicing since 2004, and opened her second location in Doney Park in 2020. For more information, visit thevitalitydoctor.com or call 928-863-6086.

Local, Experienced, Trusted.

Nancy

Northern Arizona runs on the work of skilled trades professionals, and our community needs more of them.

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Flagstaff Business News // JULY 2026

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FBN Celebrates 40 Over 40 ESS NEW S

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n a region defined by innovation, discovery, a deep respect for place and an unwavering commitment to people and the environment, Flagstaff Business News celebrates Northern Arizona businesses that possess something increasingly rare: staying power. The 40 Over 40 series honors locally rooted enterprises that have operated for more than four decades, navigating economic cycles, shifting markets and generational change while continuing to serve their communities with consistency and care, and contributing to the quality of life that defines Northern Arizona. From businesses that foster connection to those that build the spaces where locals and visitors live, work and play, this yearlong series explores the values, resilience and leadership that fuel long-term success across the region.

A Sewing Center for All Three generations of Odegaards have brought sewing services to Flagstaff

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For nearly 57 years, Odegaard’s Sewing Center has been woven into the fabric of the Flagstaff community, helping generations of customers pursue their passion for sewing, quilting and crafting. What began as a Singer sewing machine store in 1969 has evolved into a full-service sewing center stocked with fabrics, notions, furniture and sewing machines, while continuing to provide expert machine repair for customers across the Northland and beyond. Today, third-generation owner Charlie Odegaard carries forward the family legacy. THE FOUNDING STORY “Our business began Nov. 1, 1969, on North San Francisco Street here

in Flagstaff,” said Odegaard. His grandparents, Harvey and June Odegaard, managed the Singer-owned store before purchasing it, making it the second privately owned Singer store in the nation. More than three decades after joining the family business, Charlie continues the tradition of customer service and sewing expertise. TOP ACHIEVEMENTS “Still being able to provide our services to our community as well as the state of Arizona for over 50 years is a top achievement,” he said. Another milestone is remaining family-owned through three generations, with a fifth generation, his 16-year-old granddaughter, already working at the store. The company also takes pride in skilled sewing machine repair. “We still service older treadle machines, as well as new computerized sewing machines,” while selling top brands including Singer,

Bernini, Pfaff, Janome, Brother and Juki. COMPANY CORE VALUES “Our core values are honesty and hard work, as well as treating everyone fairly,” said Odegaard. The family believes in treating customers like family and listening closely to their needs. Customer feedback has helped shape inventory decisions and keep the business relevant through changing trends. SHIFTS IMPACTING THE BUSINESS The business originally focused heavily on clothing construction before expanding into quilting and other sewingrelated crafts. In 2008, the company moved into a larger location to better serve customers. More recently, the closure of Joann stores created increased demand for fabrics and sewing supplies throughout the region, prompting Odegaard’s to expand its inventory.

GREATEST CHALLENGES Keeping pace with changing trends in fabrics, notions and sewing technology remains a challenge. Rising costs have also impacted the business, but Odegaard says the company works hard to keep prices as affordable as possible. LOOKING AHEAD “We would love to continue the business until at least our 75-year mark [2044],” said Odegaard, while preparing the next generation to eventually lead the company.

THE REASON FOR LONG-TERM SUCCESS Loyal customers, knowledgeable staff and a commitment to service have helped the family-owned business remain a trusted resource for sewists throughout Arizona for more than half a century. FBN Odegaard’s Sewing Center 2109 N. Fourth St. #3 Flagstaff, AZ 86004 928-774-2331 www.odegaards.com

A Welcoming Place to Gather The century-old Tourist Home preserves the Basque spirit of Flagstaff Long before cappuccinos and breakfast crowds filled the patio at Tourist Home Café, Basque sheepherders gathered here after tending flocks between the San Francisco Peaks and the Arizona desert. THE FOUNDING STORY “The story really starts with the building,” said CEO Kevin Heinonen of THAT Place Projects. Built in 1926 by Basque sheepherder Jesus Garcia and his mother, Isabella, the Tourist Home served as a boarding house where herders could eat, sleep and connect with their community. Alongside it stood a Basque handball court – the only one of its kind in Arizona – now the café patio.

By 2014, the building had sat abandoned for decades and was nearing demolition. “In partnership with Chris Kemmerly of Miramonte Homes, we rebuilt the Tourist Home from the inside out,” Heinonen said. Today, the company is led by Heinonen and Co-Owner/Chief Operating Officer Nick Williams. TOP ACHIEVEMENTS The Tourist Home’s greatest achievement may be its survival. Heinonen also points to the preservation of Flagstaff’s Basque heritage and helping to revitalize the Southside neighborhood. The success of Tourist Home Café contributed to the growth of THAT Place Projects, which includes Tinderbox Kitchen, The Annex Cocktail Lounge and Teatro Italian Food & Wine. CORE VALUES Unreasonable Hospitality, a concept

popularized by restaurateur Will Guidara, is a guiding principle for the Tourist Home Café. “It means investing in our people, because a great guest experience starts with a team that’s valued and growing,” said Heinonen. SHIFTS IMPACTING THE BUSINESS The biggest shift for Tourist Home came with its transformation from a long-abandoned boarding house into a vibrant café, bakery and gathering place. Since reopening, the focus has been on strengthening leadership systems and operational efficiency to navigate inflation, rising wages and long-term growth. GREATEST CHALLENGES For Tourist Home Café, the greatest challenge was reclaiming a deteriorating historic structure that had sat vacant for decades and bringing it back to life while preserving its character and history. The business also weathered the pandemic and continues to face the

ongoing hospitality-industry challenge of recruiting, developing and retaining talented employees in a mountain-town market. LOOKING AHEAD “This building has been a gathering place for 100 years; the goal is to make sure it stays one,” Heinonen said. THE REASON FOR LONG-TERM SUCCESS “Through every chapter, Tourist Home

has always met the needs of the people it serves – great food made from scratch, in places the community genuinely wants to be, delivered by people who care.” FBN Tourist Home Café 52 S. San Francisco St., Flagstaff, AZ 86001 928-779-2811 www.touristhomecafe.com

JULY 2026 // Flagstaff Business News

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Bringing the Old West to Life The Grand Canyon Railway story is as dramatic as its stunning surroundings

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For 125 years, Grand Canyon Railway in Williams has enchanted millions, delivering visitors to one of the wonders of the world. In the late 1800s, the Grand Canyon was a far-off distant land. Only the most adventurous would brave the elements to visit this remote Arizona Territory location. The rail line, built by the Atchison, Topeka & Santa Fe Railway, transported ore from mining operations. Promotion by Buckey O’Neill, a prospector and civic leader, pushed investors to recognize the tourism potential and extend the rail line to the canyon. THE FOUNDING STORY “The Grand Canyon Railway was completed Sept. 17, 1901,” said Xanterra Travel Collection Regional Sales and Marketing Director Jim Stellmack. “The

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first passenger train reached the South Rim that same day.” Evolving from industrial rail line to tourist train made the Grand Canyon more accessible. “It directly drove the creation of Grand Canyon Village and early tourism infrastructure.” TOP ACHIEVEMENTS “Leading with sustainability and responsible travel” is important to the railway. The train reportedly keeps tens of thousands of cars outside of Grand Canyon National Park while providing a historic experience aboard classic steam engines and electric locomotives. The company also strives to preserve the Fred Harvey Company legacy by offering comfortable and memorable accommodations in hotels and restaurants. CORE VALUES “Legendary hospitality speaks to Xanterra’s heritage of welcoming and hosting guests in legendary places like the Grand Canyon,” said Stellmack. “A softer footprint speaks to our mission of

sustainability so that future generations may have the same privilege of visiting and enjoying special places.” SHIFTS IMPACTING THE BUSINESS “We are always looking to improve what we do and the guest experience.” Six different classes of service are provided in train cars. Remodeling projects have kept hotels updated. GREATEST CHALLENGES “We face the same challenges as others, but some of our biggest challenges have been mother nature and events that are out of our control.” LOOKING AHEAD “The Grand Canyon isn’t going anywhere and Grand Canyon Railway is still the best way to get there,” said Stellmack. “We famously introduced the Polar Express train in 2001, which has been a holiday staple of Northern Arizona.” Other themed events and special train experiences are planned, including trips to the Pumpkin Patch returning on October weekends.

THE REASON FOR LONG-TERM SUCCESS “Grand Canyon Railway provides a comfortable and entertaining method of traveling to this natural wonder, with comfortable accommodations at both ends of the line.” FBN

Grand Canyon Railway & Hotel 233 N. Grand Canyon Blvd. Williams, AZ 86046 928-635-4010 thetrain.com

Outfitting for Adventure After more than 50 years, Mountain Sports continues to evolve while protecting wild places For more than five decades, Mountain Sports has been helping outdoor enthusiasts gear up for adventure while building a legacy of conservation, community involvement and environmental stewardship. Today, under the leadership of owner Lisa Lamberson, the Flagstaff retailer continues to evolve while staying true to the passion for outdoor recreation that inspired her dad and uncle. THE FOUNDING STORY Mountain Sports was founded in 1972 in Casper, Wyoming, by brothers Mark and Bruce Lamberson. The Flagstaff location opened in 1980 on Milton Road, where City Hall now stands today.

“The business began with two people trying to make a living doing what they loved,” said Lisa. “They were passionate about skiing, hiking, biking, skating and spending time outdoors.” “Work Hard. Play Harder,” remains the unofficial motto. TOP ACHIEVEMENTS Among Lamberson’s proudest accomplishments is navigating the transition of ownership from her parents while preserving a strong father-daughter relationship. She also points to Mountain Sports’ commitment to giving back. Through its membership in 1% for the Planet, the company has returned more than $300,000 to local conservation and environmental education organizations. Meanwhile, Lamberson remains active in conservation advocacy through The Conservation Alliance and other efforts that support public lands.

CORE VALUES Guiding principles include listening and adapting, showing up for Flagstaff, protecting places people love, trusting the team and building a lasting legacy. “We bring energy and purpose to our work and believe time spent outside makes us better people.” SHIFTS IMPACTING THE BUSINESS The biggest shift is an increased focus on environmental stewardship, she says, while also adjusting the product mix to meet changing customer preferences. “We began as a full-service outdoor gear shop carrying skis, snowboards, bikes, climbing gear, backpacks, tents and more. Today, our assortment is more focused on apparel, gifts, jewelry and products that reflect the Flagstaff lifestyle.” GREATEST CHALLENGES “Without question, COVID-19 was the most significant challenge. The pandemic forced us to close for nearly 10 weeks,

creating uncertainty unlike anything we’d experienced before. We had to become creative, flexible and resilient almost overnight. Those months tested our endurance, but they also reinforced our ability to adapt.” LOOKING AHEAD Lamberson hopes Mountain Sports remains a cornerstone of Flagstaff’s outdoor community for decades to come and believes in preparing the next generation’s leaders to guide the company into the future. “Retail is more than selling products. It’s a place for connection, conversation and

community influence.” THE REASON FOR LONG-TERM SUCCESS “Our people,” said Lamberson. “While products, trends and locations may change, the one constant has been the quality of the people who choose to work here. Stores don’t build legacies – people do.” FBN Mountain Sports Flagstaff 24 N. San Francisco St. Flagstaff, AZ 86001 928-226-2885 mountainsportsflagstaff.com

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Pain Free Does Not Mean Game Ready

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By Paige Johnson

hen an athlete gets injured, one of the first questions they ask is, “When can I get back to playing?” For athletes, the answer is usually “as soon as possible.” For parents and coaches, the concern is often whether returning too soon could lead to another injury. The reality is that being pain-free and being ready to compete are not always the same thing. Many athletes recover from the initial injury before they have fully

regained the strength, power, balance, endurance and movement patterns required for their sport. Returning too early can increase the risk of re-injury and may impact performance long after the athlete is cleared to play. As a physical therapist, one of my primary goals is helping athletes bridge the gap between rehabilitation and performance. So, what does that mean for athletes, parents and coaches? It means your rehabilitation doesn’t stop when the pain goes away. A CSCS-certified therapist looks beyond healing the injury itself and

// One of the biggest advantages of working with a CSCS-certified physical therapist is having a therapist who understands both rehabilitation and sport performance. We can help athletes safely progress from medical recovery back into the workouts, practices and training programs they will encounter once they return to their sport. //

evaluates whether an athlete is truly prepared for the demands of their sport. During treatment, athletes can expect progressive training that not only restores function but also prepares them for competition. Depending on the athlete’s age, sport and injury, therapy may include: Strength and power development Agility and change-of-direction training Plyometric and jumping mechanics Sprinting and acceleration drills Endurance and conditioning progression Balance and neuromuscular control training Sport-specific movement analysis Return-to-sport testing and performance assessments For example, an athlete recovering from an ACL injury may regain full knee motion and have little to no pain. However, they may still demonstrate weakness, poor landing mechanics or asymmetries that increase their risk of another injury. Identifying and correcting those deficits is a critical part of the recovery process. The same principle applies to shoulder injuries in baseball players, ankle injuries in soccer and basket-

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ball athletes or overuse injuries in runners. Each sport places unique demands on the body and rehabilitation should prepare athletes for those specific challenges. One of the biggest advantages of working with a CSCS-certified physical therapist is having a therapist who understands both rehabilitation and sport performance. We can help athletes safely progress from medical recovery back into the workouts, practices and training programs they will encounter once they return to their sport. For parents and coaches, this can provide reassurance that return-toplay decisions are based on more than just time since injury. They are based on objective measures of strength, movement quality, performance and readiness. Because successful rehabilitation is about more than healing an injury. The goal isn’t simply getting athletes back on the field, court, trail or track. The goal is helping them return with confidence and tools to reduce their risk of getting hurt again. At Flagstaff Bone & Joint, athletes have access to a comprehensive sports medicine team that includes orthopaedic physicians, physical therapists, diagnostic imaging and re-

habilitation services that work together to help patients move through the recovery process. Flagstaff Bone & Joint offers a comprehensive campus to meet all the needs of our patients. Faster access. Fewer barriers. Care focused on you. FBN Paige Johnson, PT, DPT, CSCS, recently earned her Certified Strength and Conditioning Specialist (CSCS) certification through the National Strength and Conditioning Association (NSCA). The CSCS credential is widely recognized as the gold standard for professionals who work with athletes and focuses on strength development, conditioning, athletic performance, and injury prevention. Johnson is a sports medicine physical therapist at Flagstaff Bone & Joint and an avid soccer player. She works with athletes of all ages and specializes in helping patients safely return to sport through evidence-based rehabilitation, performance training and injury prevention strategies. For more information, visit: www.flagstaffboneandjoint.com.

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When Summer Does Not Feel Like a Break By Devon Forrest

more complicated. Sleep patterns drift. Recovery meetings get swapped ummer is supposed to feel light. for travel plans. Financial stress increases with kids at home, higher Longer days. School breaks. utility bills, vacations or pressure to Vacations. Barbecues. Time keep up with summer activities. Even outside. Social media fills up with the expectation that we should be out pool parties, road trips, sunsets and having fun all the time can start to smiling group photos that make it seem like everyone else is soaking up feel exhausting. For people already struggling with every second of the season. anxiety, depression, trauma, subBut for a lot of people, summer doesn’t actually feel like a break at all. stance use or emotional overwhelm, that loss of structure can affect menSometimes it just feels hard. The routines that quietly help hold tal health more than people realize. We tend to think of routines as life together start to disappear. School schedules change. Childcare becomes boring, but they are often the things

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// One of the most helpful things people can do during seasonal transitions is pay attention to the basics that support emotional well-being in the first place. Maintaining some consistency with sleep, meals, movement, hydration, social connection, recovery support, therapy or medication routines can make a real difference. Small forms of structure matter more than we often realize. //

that keep us grounded. Regular meals. Consistent sleep. Familiar schedules. Social connection. Exercise. Therapy appointments. Recovery meetings. Medication routines. Even small daily habits can create stability during stressful seasons. And when those routines start to shift, mental health can shift too. Summer can also bring a strange kind of loneliness. When the world around you seems focused on fun, connection and happiness, it can feel especially isolating to be struggling internally. We might feel pressure to look okay because everyone else appears to be enjoying themselves. That can make it harder to admit when we are overwhelmed, anxious, depressed or simply not doing as well as we had hoped we would be. And not everyone experiences summer the same way. For some families, summer means trying to juggle work schedules while children are home all day. For teenagers, it can mean losing access to school counselors, meals, structure or daily social interaction. For people in recovery, changes in routine and increased social drinking culture can create additional stress and temptation. For others, the season just

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magnifies feelings of grief, isolation or emotional exhaustion that were already there to begin with. Mental health struggles do not always follow the calendar. Sometimes the season changes, but the heaviness comes along anyway. One of the most helpful things people can do during seasonal transitions is pay attention to the basics that support emotional well-being in the first place. Maintaining some consistency with sleep, meals, movement, hydration, social connection, recovery support, therapy or medication routines can make a real difference. Small forms of structure matter more than we often realize. It also helps to let go of the idea that summer has to look a certain way. Not every season needs to be productive, exciting, social or picture-perfect. Sometimes getting through a difficult stretch while continuing to care for yourself is already enough. And when additional support is needed, reaching out early can help before things begin to feel overwhelming. At The Guidance Center, services are available for

children, teens, adults and families navigating a wide range of mental health and substance use challenges. For some people, support may mean counseling or psychiatric services. For others, it may mean crisis support, case management, family support, recovery services or simply having a safe place to start talking honestly about what they are experiencing. One of the biggest misconceptions about mental health care is that someone has to be in crisis before asking for help. In reality, support can be more valuable much earlier, when stress first starts building, when coping starts to unravel or when someone realizes they have been carrying too much for too long. Mental health challenges do not disappear just because the weather gets warmer. Support matters in every season, including the ones that are supposed to feel easy. At The Guidance Center, we’re here when you need us. FBN Devon Forrest is the CEO of The Guidance Center. The Guidance Center. 2187 N. Vickey Street, Flagstaff, AZ 86004 928-527-1899, 888681-1899

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Free July 4 Drone Show Returning to Flagstaff

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By Ryan Randazzo

lagstaff residents and visitors will be treated to dazzling patriotic displays of lights provided by drones in Foxglenn Park to celebrate July 4th this year, which is the nation’s 250th celebration of the signing of the Declaration of Independence. This is the second time Flagstaff has turned to an awe-inspiring lighted drone show. Following the success of last year’s event, the 2026 show is moving to a new venue in east Flagstaff – Foxglenn Park, 4200 East Butler Avenue. If you plan to enjoy the drone show, you should attend the event in-person at the park. Unlike traditional fireworks which are viewable for miles, drone shows are engineered for a much smaller viewing area. The show can only be viewed from Foxglenn Park. Activities are free and begin at 4 p.m. with music by DJ Quick Kay followed by The Coveralls. The event will have face painting, balloon artists, inflatable bounce houses, yard games, food trucks and, of course, the drones launching shortly after 9 p.m. Guests are welcome to walk or bike to the event. Onsite paid parking

will be limited to those who have pre-reserved spaces. Mountain Line will provide a free park-and-ride service from Flagstaff Mall and Northern Arizona University starting at 4 p.m. The park-and-ride will pick up and drop off at the P62 lot at NAU, which is at the corner of East Pine Knoll Drive and West McConnell Drive on the South Campus. Busses will run every 20 minutes to Foxglenn Park until 8 p.m., and resume following the drone show at 9:30 p.m. to return people to their vehicles. Bus riders are asked to only bring belongings that fit on their lap such as low-profile chairs, picnic blankets, water and sunscreen. Large, rolling coolers and shade canopies are prohibited. A limited number of pre-reserved parking at Sinagua Middle School is available for purchase prior to July 1 for $5. Vehicles must fit into a single space, so no oversize vehicles or trailers. Parking permits are available online at: https://www.prose.flagstaffaz. gov/flagstaff/programs . People with a valid Motor Vehicle Department ADA license plate or placard may reserve a free ADA space at Sinagua Middle School visiting online

at: https://www.prose.flagstaffaz.gov/ flagstaff/programs. Onsite parking, the paid pre-reserved parking at Sinagua Middle School and free ADA parking must be reserved in advance. Parking reservations will not be available to purchase or reserve the day of the event. In years past, the City of Flagstaff has presented patriotic shows using alternatives to fireworks recognizing potential drought and changing weather conditions. Lighted drones present a relatively new, high-tech twist to a cherished Independence Day tradition, and they also present significantly lower risk of wildfire. Multiple times in the past, July 4 firework shows have been canceled in Flagstaff because of weather conditions that increased the risk of wildfire. As a reminder, smoking and the use of electronic cigarettes are prohibited in all public areas in the city. It is essential to be familiar with the city’s fire restrictions below and at discoverflagstaff.com. FBN Ryan Randazzo is the Discover Flagstaff media relations and marketing project manager and Flagstaff film commissioner.

Rooted in Flagstaff, Driven by Community By Pamela Quigley

commemorated 100 years of one of America’s most iconic highways, we were honored to share a piece of Mercedes-Benz history with t Mercedes-Benz of Northern Arizona, residents and visitors alike. Route 66 remains being part of Flagstaff means more than deeply woven into Flagstaff’s identity, symboldoing business here. It means showing izing adventure, connection and the enduring up, giving back and celebrating the people, places and traditions that make this community spirit that defines our region. These events served as powerful remindso special. ers that Flagstaff is made up of remarkable As we celebrate Independence Day and the people – dedicated volunteers, local businesses, height of summer in Northern Arizona, we’re nonprofit organizations, community leaders reflecting on the meaningful moments that and neighbors – who consistently support one brought our community together throughout another. That spirit is what makes Northern June, and we are looking ahead to an exciting Arizona such a special place to call home. July. As we turn our attention to July, we invite Last month, we were proud to support two the community to celebrate with us during outstanding local events that exemplify the Flagstaff’s Fourth of July festivities. Be sure to generosity, history and spirit of Flagstaff. look for Mercedes-Benz of Northern Arizona at On June 13, Mercedes-Benz of Northern Arizona had the honor of serving as the Savory the Fourth of July Parade as we join our fellow community members in honoring our nation’s Sponsor for Childhelp Flagstaff Chapter’s independence and celebrating the pride we annual 25 Men Who Think They Can Cook fundraiser. The event brought together commu- share in calling Flagstaff home. And throughout the month of July, we’re nity leaders, supporters and local organizations for an unforgettable evening benefiting children excited to offer special Fourth of July Savand families throughout Northern Arizona. We ings across our lineup of new and pre-owned were grateful to support an organization whose vehicles. Whether you’ve been considering your first Mercedes-Benz or looking to upgrade to mission continues to make a lasting impact in your next luxury vehicle, there’s never been a our community. better time to visit our dealership. Earlier in June, we participated in the Route For Mercedes-Benz of Northern Arizona, 66 Centennial Celebration in downtown giving back isn’t an obligation – it’s a privilege. Flagstaff, proudly displaying our restored 1964 Mercedes-Benz L 319 Pickup Truck. As the city Continued on page 37

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How to Keep Your Home Cool and Costs Down

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By Luke Goettl

eing born and raised in the Verde Valley and with HVAC running in my veins, I know that when the desert heat starts pushing triple digits, your cooling system isn’t a convenience; it’s what keeps your home livable. We’ve been serving this community since 1987. That kind of history teaches you something important: people don’t just need cool air. They need honesty, reliability and someone looking out for them. Let me say this upfront: We understand times are tough. Every dollar matters right now. It’s never been our intent to push sales or talk anyone into something they don’t need. Our mission has always been to take care of our community and the families in it. If we do that right, everything else takes care of itself. So how do you get the most out of your HVAC system this summer without overspending? First, don’t underestimate the basics. A clean filter is one of the simplest, most cost-effective ways to improve performance. When airflow is restricted, your system works harder, runs longer, and uses more energy. That’s money out the door. Check your filter monthly during peak use. It’s a small habit that makes a big difference. Second, be mindful of your thermostat. You don’t need to keep your home ice-cold to stay comfortable in the summer. Setting your thermostat a few degrees higher when you’re away

and using a programmable or smart thermostat can significantly reduce strain on your system. It’s about working smarter, not harder. Third, give your system room to breathe. Make sure vents aren’t blocked by furniture and keep the outdoor unit clear of debris. I’ve seen systems struggle simply because they’re suffocating. A little attention here can go a long way toward efficiency and longevity. And finally, don’t ignore the warning signs. If your system is making unusual noises, cycling on and off constantly or struggling to keep up with the heat, it’s telling you something. Addressing small issues early can prevent bigger, more expensive problems later. Now, let’s talk about the part no one loves, but everyone eventually faces: replacement. The reality is, there are only so many “band aids” you can put on an HVAC system. Repairs can absolutely extend the life of your unit, and we’ll always explore those options with you first. But if your system is 12–15 years old, needs frequent repairs or your energy bills keep climbing despite fixes, it may be time to have an honest conversation and admit that continuing to repair it can end up costing more than investing in something reliable. And when that time comes, you deserve straight answers, not pressure. That’s where we come in. At Goettl’s High Desert Mechanical, we’ve built our reputation on trust. “A Name You Can Trust” isn’t just a tagline; it’s a responsibility. We’re here to help you make the best

decision for your home, your comfort and your budget. Whether that means a simple fix or guiding you through a replacement, we’ll meet you where you are. Because at the end of the day, this isn’t about HVAC systems. It’s about people. It’s about families sitting down to dinner comfortably, kids getting a good night’s sleep and homes feeling like a refuge from the

heat outside. So, this summer, take care of your system, but more importantly, make sure you’re being taken care of too. And remember, you don’t have to settle. Don’t Settle, Get Goettl’s. FBN Luke Goettl is the CEO of Goettl’s High Desert Mechanical.

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Fresh Kitchens for July: Fast, Affordable Upgrades in Northern Arizona

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By Mark Rothlisberger

s July heat settles into Northern Arizona, homeowners naturally start looking for ways to refresh their living spaces – especially the kitchen, where family gatherings, summer meals and everyday life all come together. That’s where Kitchen Tune-Up Flagstaff continues to stand out for fast, high-impact kitchen transformations without the cost or chaos of a full remodel. At Kitchen Tune-Up of Flagstaff, we specialize in smart kitchen updates designed for real homes, real budgets and real timelines. Whether it’s restoring worn cabinets with their signature Tune-Up service, refacing existing cabinetry for a dramatic new look, or installing brand-new custom cabinets, the focus is always on maximizing transformation while minimizing disruption. One of the biggest advantages during the busy summer season is speed. Instead of living through weeks of construction, many Kitchen Tune-Up projects are completed in just a few days. Homeowners can

often remain in their homes throughout the process, avoiding the stress, mess and downtime that typically come with traditional remodeling. Design also plays a major role in the process. From light, airy finishes that help brighten interiors during the summer months to warm, rustic styles that reflect the Northern Arizona landscape, at Kitchen Tune-Up of Flagstaff, we help homeowners choose looks that fit both their lifestyle and long-term home value goals. Popular upgrades include soft-close doors, modern hardware, pull-out storage systems and custom organization solutions that make everyday use more efficient. Every kitchen is different, which is why in-home consultations are a key part of the experience. The team evaluates the space, listens to goals and builds a customized plan that fits both vision and budget. For homeowners thinking about resale value, rental property improvements or simply wanting to enjoy their home more this summer, Kitchen Tune-Up of Flagstaff offers an efficient and affordable alternative

to full-scale remodeling. A better kitchen doesn’t require starting over – it just takes the right tune-up. Contact us today for a no-hassle, free consultation. FBN

Mark Rothlisberger is the owner-operator of Kitchen Tune-Up. He can be reached at 928-707-0315.

The Flagstaff Business News BEST OF BUSINESS IS BACK! After 4 years, the Best of Business is officially making its return! We’re searching for the best restaurants, professionals, shops, services, and local businesses across Northern Arizona. Voting details and dates will be announced soon.

WATCH FOR VOTING TO OPEN SOON! flagstaffbusinessnews.com/bestofbusiness

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// MAYOR’S ADDRESS // BY BECKY DAGGETT

Featuring a Summer of Fun and Discovery in Flagstaff

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very time of year in Flagstaff is my favorite time of year. Just when I think spring is best (except for the wind!), summer comes around and our calendars are overflowing with fun things to do. This year marks the 25th anniversary of Flagstaff becoming the world’s first Dark Sky City and I’m here for it. The Flagstaff Dark Skies Coalition (FDSC) kicked it off with Starlight in the Square and a gorgeous Full Moon Concert in Buffalo Park. You can still get into the action with the next one on July 28, when you will be serenaded while you gaze at the stars or can take an up-close look through one of many telescopes aimed at our treasured night sky. Creative Flagstaff (CF) hosts a juried mixed media exhibition through September called NightVisions: Amber. Once you’re hooked,

you’ll definitely want to check out the High Country Motor Lodge’s Star Party in July and the FDSC Star Party in October. Speaking of the stars, no matter the season, Lowell Observatory is a must-visit icon. Kids of all ages will love the Astronomy Discovery Center, Lowell Universe Theater or gazing at the stars at the Dark Sky Planetarium or the Open Deck Observatory. This year also marks the 100th anniversaries of Route 66 and Flagstaff’s Train Station. Pick up Discover Flagstaff’s 66 Things to Do on Route 66 at the Flagstaff Visitor Center (located in the train station) or download it from their website. You’ll find 66, Route 66-related, activities and locations to visit in and around Flagstaff. The Museum of Northern Arizona (MNA) presents an exhibition titled Wagon Road to Mother Road now

through the end of January. Some of my favorite local events take place on the weekends in Flagstaff. First Fridays, Music on the Square, Movies on the Square, Community Farmers Market, Urban Flea Market and the Flagstaff Mountain-Town Market are always a good time. For one-time events, there’s Art in the Park and our (almost) world-famous Fourth of July Parade. If you prefer more quiet, contemplative activities, visit the Arboretum at Flagstaff (Arb) which is as rejuvenating as it is tranquil. Visit their gorgeous native plant gardens, listen to hundreds of hummingbirds, bird watch, purchase plants and gaze up at the San Francisco Peaks. There’s also Yoga at Dark Sky Brewing hosted by DSB and High Country Humane on Sundays where you can stretch, drink hand-crafted beer and cuddle puppies

– in no particular order. Whether you’re an urban walker or enjoy the trails, enjoy history and public art walks, check in with Freaky Foot Tours and the Flagstaff Visitor Center for guided walks, or discover the dark history of the Jim Crow era through the self-guided tour of locations included in The Travelers’ Green Book. Explore several self-guided tours of other historic landmarks, get out on the nearly 60 miles of the Urban Trails System, or venture farther out for 100s of hikes. Enjoy live music at the Orpheum Theater where, incidentally, in 1930 Clyde Taumbagh watched a movie before heading back to Lowell Observatory and discovering Pluto. Experience festivals, events and live music at the MNA, the Arb, Coconino Center

for the Arts or visit the Celtic, chili, music and film festivals throughout the summer. Summer in Flagstaff is sublime. Locals can find something to do every single day and visitors will never be disappointed. I hope to see you at one of the many events, concerts, festivals or just hanging out sipping coffee and feeling grateful that I get to live in Flagstaff. I’m always available to Flagstaff residents at becky.daggett@flagstaffaz.gov. FBN Tons of information can be found at flagstaffarizona.org and a calendar of events at flagstaff365.com.

Not Every Borrower Fits the Mold

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By Chris Hallows

magine a successful local business owner earning $250,000 annually but taking substantial tax deductions. Or a physician fresh out of residency with significant loan debt but a six-figure employment contract. Or a real estate investor with multiple properties and complex tax returns. On paper, these individuals may appear difficult to qualify for a home purchase. In reality, they may be excellent borrowers. The challenge isn’t necessarily their finances – it’s finding the right home loan solution. While FHA, VA, USDA and conventional loans remain an excellent option for many borrowers, specialized programs exist to suit unique financial situations that these traditional programs otherwise struggle to address.

BANK STATEMENT LOANS

Our team has helped hundreds of self-employed clients into homeownership. Many tax-efficient business owners find it difficult to meet traditional qualification standards that look only at a 12- or 24-month income history on IRS tax returns. Unfortunately, tax returns don’t always tell the full story and fully reflect a borrower’s ability to repay. This is where bank statement loans step in. Borrowers are still required to meet specific credit, down payment and debt vs. income requirements, however, instead of tax returns, this program uses 12- to 24-months of

business or personal bank statements to establish qualifying income. Yes, like several non-traditional programs, risk and therefore rates can be slightly higher than traditional market options but depending on down payment and score, they can be surprisingly close.

DSCR LOANS (INVESTOR FINANCING)

This interesting acronym stands for Debt Service Coverage Ratio and essentially focuses on exactly that. Assuming sufficient credit score and down payment, this loan program doesn’t look at any other debt or income factors than the investment purchase itself. Yes, this is only then for investment properties. Similar to the challenge of self-employed individuals, real estate investors can also feel like their income from IRS rental tax forms do not fully reflect their ability to acquire and support a new property purchase. This loan then allows investors to qualify off the basis that the projected rents on the property (either short-term or long-term rental rents depending on intention) cover the new payment. This also brings a huge simplicity to the underwriting process, especially for serial investors that would otherwise need to document every minor debt or income factor in their life on a traditional product.

PHYSICIAN LOANS

I would admit it’s easy to think of physicians as highly educated and

highly paid members of our community. However, we often forget the path and circumstances that they have to endure to become a practicing physician. I had been in the workforce, owning a home of my own, contributing to retirement accounts, etc., well over a decade before some of my medical pathed friends actually started their first jobs. With high earning potential but typically higher student loan debt and often lower saved assets, a physician’s loan is the 100% go-to for these types of borrowers. Doctors, dentists, veterinarians and some other medical specialists are eligible for

these loans. The key factors are lower to no down payment requirements, no mortgage insurance, in some cases flexible student debt accommodations and flexibility around new income contracts. These are just a few examples of unique groups with home lending solutions catered to their needs. Many others exist and the key is to connect with strategic local lenders that don’t just take a one-size-fits-all approach but rather, are willing and able to understand your situation and help you

navigate the myriad of opportunities so that you too can meet your home ownership goals. FBN For additional information or to schedule an appointment visit ChrisHallows.Benchmark. us or call 928-707-8572. The Flagstaff location is 824 W Rte. 66 Suite A-3. Chris Hallows is the Branch Manager & Sr. Mortgage Advisor of Benchmark Mortgage Flagstaff. NMLS 306345 Ark-La-Tex Financial Services, LLC NMLS 2143 |Equal Housing Lender

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Flagstaff Symphony Orchestra Hosts Free Independence Day Concert

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he Flagstaff Symphony Orchestra is back on stage in the Pepsi Amphitheater at Fort Tuthill to host their annual Independence Day Celebration, “A Flag Fourth.” The patriotic pops concert is scheduled for 3 p.m., Saturday, July 4. Guests are welcome to bring blankets and lawn chairs and find their place on the lawn. Local food trucks will be available and the FSO will be hosting an instrument petting zoo for kids. This year’s annual Fourth of July concert is supported by Findlay Toyota as the presenting sponsor. The Coconino County Board of Supervisors, Discover Flagstaff and Alliance Bank are also sponsoring the event. Gates open at 2 p.m. FBN

TRENDS continued from page 16

years building their life around their kids. Their friends are often the parents of their kids’ friends. Their schedules revolve around games, school and activities. Then, one day the kids leave, and around that same time work starts winding down, too. That leaves a pretty big hole if you’re not intentional about what comes next. That’s where community matters. I think COVID made that even clearer. People were isolated and locked down and it reminded them how important connection really is. Some people already understood that and were looking for it all along. But after COVID, I think a lot more people began to see the value of living somewhere that makes it easier to stay active, connected and build relationships. My wife loves pickleball and I joke with her, saying she only likes it because you can play with a drink in your hand. (I am a tennis snob, but I’m sure I will be playing pickleball

soon.) But I like the joke because it is funny and it’s real. It gives people a reason to show up, to meet others, to stay moving and to feel like they belong. That connection matters a lot more than people realize.

A DESIRABLE BUSINESS CLIMATE

FBN: Arizona has remained one of the nation’s fastest-growing states in recent years. What do you see for the future of our state? Is real estate still a good investment? GAERTNER: For most of the 40 years I’ve been selling real estate, Arizona’s economy was built around two main industries: hospitality and construction. And when the national economy got hit, those were usually the first to feel it. That’s changed. Flagstaff has its own dynamics, of course. But statewide, this has changed. Arizona is a lot more diverse now. We still have strong tourism, construction and real estate,

// “Interest rates may affect how people move, but life is usually what decides if they move.” //

but we’re not depending on them the way we used to. The obvious one people talk about is semiconductors, with TSMC making huge investments here, but that’s just one piece of it. We’ve also become a real player in bioscience and health care. Mayo, Banner and TGen (Translational Genomics Research Institute) have brought in jobs, research and smart people. On top of that, tech companies, financial firms and manufacturers keep moving here and growing. We’ve become a place that attracts both entrepreneurs and big companies because the business climate makes sense. Costs are lower, the workforce is growing and the infrastructure keeps getting better. So yes, I think Arizona still has a very strong future and will continue to be one of the fastest-growing states. People and businesses are still moving here because they see opportunity. And as far as real estate being a good investment, I still believe it is. Not because it goes up every year, because it doesn’t. But over time, if people keep coming, jobs keep growing and land stays limited in the places people want to be, that’s a pretty good formula.

ARE WE STILL WAITING FOR INTEREST RATES TO DROP?

FBN: There are always rumors about interest rates dropping. What are you hearing and are buyers still

waiting for that to happen? GAERTNER: Because I started in 1984, I honestly remember telling people we’d probably never see interest rates below 10% again. I wish I was kidding, but I’m not. That’s one of the reasons I’ve learned predicting rates is a fool’s errand and I won’t do it. What I can tell you is I sold a lot of homes when rates were over 10%, and people still bought homes because life kept moving. People got married, retired, divorced, had kids, changed jobs or needed to be closer to family. Those things don’t stop because rates are high. Are people waiting right now? Sure. Especially if they’re sitting on a 2.5% or 3% loan. That’s hard to walk away from. But people adjust. They always do. It just takes time for higher rates to start feeling normal. What I’ve seen over the years is rates can make people pause, but if the reason to move is strong enough, they usually figure it out. Life has a way of making the decision for you.

THE POWER OF CLARITY AND COMMITMENT

FBN: Is there anything new that buyers or sellers should be thinking about? GAERTNER: One thing I think buyers and sellers should be thinking about right now is clarity of commitment. There’s so much noise in the mar-

ket now. So much information, so many opinions and so many reasons to hesitate. What I’ve learned over the years is the confused mind does nothing. Before you buy or sell, get clear on why you’re doing it. What problem are you trying to solve? More freedom? Less maintenance? A better location? More connection? A fresh start? I’m not really a woo woo guy, but I have seen some almost mystical things happen when people get really clear on what they want and commit to it. Once they stop fighting themselves, opportunities start showing up, solutions become clearer and things begin moving. That’s why one of my favorite quotes has stayed with me for years. William Hutchison Murray wrote, “Until one is committed, there is hesitancy, the chance to draw back, always ineffectiveness... the moment one definitely commits oneself, then Providence moves too.” I’ve found that to be true in real estate and in life. FBN Scott Gaertner is an associate broker with Keller Williams Arizona Realty and has worked with buyers and sellers in North Scottsdale for more than 30 years. The Scott Gaertner Group 5355 E. High St., Suite 129 Phoenix, AZ 85054 480-634-5000

JULY 2026 // Flagstaff Business News

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Northern Arizona Orthopaedics Supports Hullabaloo By Northern Arizona Orthopaedics

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or two days in June, families spread blankets across the grass, children darted between activities, local musicians filled the air with music and community organizations gathered to celebrate what makes Northern Arizona such a special place to live. It was a reminder that while Flagstaff continues to grow, it remains a community that values connection.

Hullabaloo has become a signature summer tradition, drawing residents and visitors alike for a weekend of live entertainment, local vendors, food, games and family-friendly activities. More than a festival, it serves as a gathering place where neighbors meet neighbors and local organizations engage with the people they serve. Northern Arizona Orthopaedics was proud to participate in this year’s event, represented by Blake Robert

Obrock, D.O., a fellowship-trained orthopedic surgeon specializing in sports medicine and shoulder and knee reconstruction. “As a locally focused healthcare provider, we value opportunities to connect with the communities we serve beyond the clinic walls,” said Obrock. “The Hullabaloo Festival was a wonderful event that brought people together, and we were honored to be a part of it.” Connections Matter

// Events like Hullabaloo also highlight another important aspect of health and wellness: staying active. Whether it’s dancing to live music, walking through vendor booths, playing games with children or simply spending time outdoors with family and friends, community gatherings encourage movement, social connection and healthy lifestyles. //

Healthcare is often associated with appointments, procedures and recovery. Yet the strongest healthcare organizations are also active members of the communities they serve. Community events create opportunities for conversations that don’t happen in an exam room. They allow people to ask questions, learn about available resources and develop relationships with healthcare providers before they ever need medical care. For Northern Arizona Orthopaedics, community involvement has been part of its mission for more than 50 years. Serving patients throughout Flagstaff, Prescott Valley and the White Mountains, the practice has grown alongside the communities it serves while maintaining a commitment to local engagement. Events like Hullabaloo also highlight another important aspect of health and wellness: staying active. Whether it’s dancing to live music, walking through vendor booths, playing games with children or simply spending time outdoors with family and friends, community gatherings encourage movement, social connection and healthy lifestyles.

In a region known for outdoor recreation and active living, those opportunities are especially meaningful. As another summer season unfolds across Northern Arizona, Hullabaloo stands as a reminder that community health extends beyond clinics and hospitals. It is strengthened through shared experiences, local traditions and the relationships built when people come together. Northern Arizona Orthopaedics was honored to be part of this year’s celebration and looks forward to continuing to support the events, organizations and residents who make Northern Arizona such an extraordinary place to call home. FBN For more information, please visit https:// northazortho.com/.

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as possible,” said Dave Pratt, owner of Pratt Marketing Agency, which promotes the shows. “There is no better place to relax and enjoy top-level entertainment than in the cool, bristling pines of Flagstaff. Pepsi Amp is not just a venue. It is an experience.” The amphitheater may be Northern Arizona’s most beloved concert destination, but it’s also an economic juggernaut. The 2025 season alone generated $13.7 million for the local economy, according to organizers, including $2 million in spending at Flagstaff bars and restaurants before and after the shows. “It is standing on its own now about what kind of business it can drive to the community,” said Dunne. “The first two years were very, very difficult, but we hung in there. The biggest challenge was convincing the artists that they want to be here. We went to all the conferences and spoke to managers and agents about why this is a really good place to have a concert. They trusted us. And now we are reaping the benefits of all the hard work and all the labor that brought us to this point.” Nackard Pepsi has been the amphitheater’s title sponsor for 16 years and the Northern Arizona bottling company’s influence is apparent. Nackard Pepsi lends its robust in-house recycling expertise to the venue; thus, all performances are zero-waste events and Pepsi Amp is known as one of the few venues in the nation with an

extensive recycling program. “When the county opened the amphitheater, shows were smaller and fewer,” said Palmer Nackard, president of The Nackard Companies. “We decided as a company years ago that we wanted to increase access to art, science and recreation in Northern Arizona. What better way to make this happen than to support the Pepsi Amphitheater?” Located in Fort Tuthill County Park and owned by Coconino County, the amphitheater’s construction was funded through a combination of Coconino County funds, voter-approved parks and open-space funding and Arizona State Parks Heritage Fund grants. “This premier musical venue brings in a diverse array of popular bands, musicians and performers,” said Coconino County Board of Supervisors Chair Patrice Horstman. “Listening to music amidst the ponderosa pines and under the stars provides an intimate venue that delights locals and visitors alike.” Near the intersection of Interstate 40 and Interstate 17, organizers say it’s a desirable location for acts traveling to and from Los Angeles, plus the setting itself has much to offer. “There is just so much cool stuff within walking distance – running paths, an archery range, disc golf. You’re in the woods, in nature and the artists love that,” said Dunne. “Two years ago, Teddy Swims came. It was

Growing up with the Pepsi brand in Northern Arizona, Palmer Nackard has watched Pepsi Amphitheater evolve into one of the region’s premier outdoor concert venues. Photo by Bonnie Stevens

snowing that day in October. He got off his bus in cutoffs and flip-flops and raised his hands saying, ‘I love this!’” Steve Martin brought his dog and Robert Plant created a telescope experience backstage where he could stargaze. “It is such an iconic venue that all these artists are clamoring to be here. They want to commune with nature, just like at the Red Rocks Amphitheatre

in Colorado,” said Dunne. “When they get off the bus and see where they are, if they are in a bad mood, it changes.” “I’m most proud of Flagstaff growing in popularity and culturally and being able to claim one of the most beautiful amphitheaters in the country,” said Nackard. “My kids are fifth-generation Nackard family members growing up in Flagstaff and I see this effort as part

of shaping the future.” “I’m grateful to Coconino County, Patrick and Palmer Nackard, Findlay Toyota and Mother Road Brewing Company,” added Dunne. “All of these folks got in the boat and started rowing with us because they believed.” “We want to see good things happen in Flagstaff and this is a really good thing,” said Palmer. FBN

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balloonists to cross the San Francisco Peaks, the highest point in Arizona.” The flight covered about 38 miles. At one point, the pair reached an altitude of 18,000 feet. “I’ve ballooned with Doug Cory since 1975 and we’ve had a few memorable flights and even more memorable landings,” said Pilles. “Though Doug often seems a bit disconnected, he’s really the finest, most seasoned and most attentive to safety and flight details pilot I know.” With a staff of 26 to 35, depending on the season, Northern Light Balloon Expeditions has flown several celebrities and dignitaries. The company flies only at sunrise and is one of only two balloon companies permitted by the U.S. Forest Service to take off and land in the Sedona area. Its distinctive green-and-yellow balloons are easily recognized. “You have to be careful when you’re a commercial outfit and we comply with all regulations regarding where we can land and how close we can get to populated areas,” said Cory. “We chose Northern Light Balloon Expeditions because of the great reviews, and it was recommended on social media,” said Christian Hankins of Arkansas, who was flying with her husband and three children. “We used AI and found out that this company had the most local feel and personal touch.” Jeff Frasard has worked for Northern Light Balloon Expeditions for three years. “I love it and Doug is such an inspiration. Just to see someone his age still doing it. I’ve never known anyone like him. Once you’re out here doing it, you know what it takes and it’s not always

At Northern Light Balloon Expeditions, the hot air balloon family enjoys preparing guests and sharing the experience of flight. Photo by V. Ronnie Tierney, Fresh Focuses Photography

easy work. Watching him lift the basket up just amazes me.” “Hot air balloons have no steering mechanism, so you go where the wind takes you,” said Emily. “I love how it brings you in such close contact with the elements. The fire gives you lift and keeps you safe. Then you go up and feel the

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wind change with a light touch on the face. You can figure out which direction you want to go and you negotiate with the elements. There aren’t many things in today’s world where you get to put down technology and work with nature.” The family’s favorite launch site is off Red Rock Loop. “We typically fly over treetops to

3,000 feet,” said Cory. “Sometimes higher.” FBN For more about Northern Light Balloon Expeditions, visit www.northernlightballoons.com or call 1-800230-6222.

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WINGS continued from page 13

three daily tracks of curriculum: leadership workshops, fun camp activities or their business groups to build their business, which flows into evening. Throughout it all, they are tasked with learning how to manage their money. The campers are given $300 in play money on day one, along with a list of daily expenses: $15 for daily lodging, $15 for meals, along with many ways to earn and lose money throughout the day to simulate “real life” as much as possible. “The girls check in with the banker every morning to report what they gained and lost,” said Patton. “I warn the parents that the girls may come back home knowing how to budget better than they do!” The culminating project comes at the end of the week when the campers put their entrepreneurial skills to work by creating a pop-up restaurant that actually operates. This year’s campers created Willow: An Italian Kitchen. The girls get to choose to be on one of three business teams The front-of-the-house team designs the Italian kitchen’s atmosphere and experience. The back-of-the-house team is in charge of the food service and works with the chef to create the entree of penne pasta with a choice of alfredo or marina sauce, salad and garlic toast. The marketing team creates flyers, social media reels,

Girls learn the benefits of teamwork while having fun in the pines of Prescott on a ropes course. Courtesy photo

community posts and a newsletter to the Girls Rule’s community. This department also is in charge of selling 50 tickets for $25 each to attend the Friday night event. “Seven days ago, these girls were strangers,” said Patton. “And now they are friends and leaders who started and executed a business together.” Wings to Fly has six adult coaches who mentor the girls throughout the week. All are volunteers from the

Phoenix area. “Girls Rule is my philanthropy,” said Patton. “We are all business owners, leaders and CEOs who take a week off to come to camp because of our passion to mentor girls. Giving back to the next generation is one of the most important things we can all do.” As a result, the camp has earned high praise from the parents and the campers themselves. “I loved getting to know every-

body. I can tell the coaches and speakers are badass women and it was great to learn from them,” said Laura. “Learning the 12 leadership principles – at first I didn’t realize how much this was useful – but as we continued to practice each principle, I gained so much knowledge on how to use them in real life. The money exercises were also so amazing. They gave me great insight as to how I will need to manage as an adult.” “I personally feel like this camp helped me a lot with my leadership and talking in front of people,” said Jo, “because now I feel like I have a lot more power and I know how to use it.” The camp costs $950 for the week. Patton grants Big Brothers Big Sisters five scholarships each year to give to deserving emerging leaders. She started the scholarship program in memory of her best friend and Girls Rule co-founder Laura Anderson, who died in 2009, during the non-profit’s first year. Meanwhile, with the grand opening of Willow a hit, Lili continues to gain the confidence and communication skills she’ll need as an environmental lawyer. “The earth doesn’t have a voice and I would love to be that voice.” FBN

MERCEDES continued from page 30

We remain committed to investing our time, energy and support into the events and organizations that help our community thrive. We invite you to visit Mercedes-Benz of Northern Arizona at 5171 N. Test Drive or learn more online at MercedesArizona.com. From all of us, thank you for allowing us to be part of this incredible community. We look forward to celebrating with you this Fourth of July and throughout the summer ahead. FBN

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Flagstaff Business News // JULY 2026

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The demands on the department are significant. With millions of visitors traveling through Northern Arizona each year, search and rescue operations remain a major responsibility. Axlund says 80% of search and rescue calls involve individuals from the greater Phoenix area. “It can tax our resources, but we have search and rescue volunteer staff with over 100 folks that are highly trained and do it for free out of the goodness of their hearts.” Axlund and his wife, Michele, director of health and human services for Coconino County, have two grown sons and one grandchild.

THE INSPIRATION FOR MY CAREER

I grew up exposed to television shows such as CHiPs, about the motorcycle police in Los Angeles. The characters always interested me and the funny thing is, I was at a conference recently and met [CHiPs star] Erik Estrada. He’s a ball of energy, neat guy and still looks the same.

MY ROLE MODEL

aren’t there and I see the consequences of children not having that positive influence in their lives. Professionally, my role model was Jim Driscoll. Over the seven plus years that I was his chief deputy, he took me under his wing and I learned so much from him.

MY SUPERPOWER

Right now, it’s adaptability. We are in a world that is seeing such massive advances in technology and we’re seeing a lot of challenges when it comes to the different generations in the workforce now.

THE PERFECT DAY OFF

Spending time with our granddaughter and our family. It doesn’t matter what we’re doing. Just that time together enjoying the weather that Flagstaff has and all the different recreational activities that Flagstaff and Coconino County offer.

FAVORITE DESTINATION

For the past few years, going to Cozumel, Mexico and doing some scuba diving. We really enjoy that. FBN

Growing up, it was my dad. He was an officer in the Navy and had served in Vietnam. He prioritized family and was always there for us. I see a lot of fathers in the family structure who

Rotaract Club Returns to NAU

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wo NAU students have revived the Rotaract mission in Flagstaff. Rotaract is a network of young-adult service clubs affiliated with Rotary International. There are more than 10,000 such clubs worldwide, with most based at universities. Sophia Brown is president of the club, with classmate Hugo Garcia Duran serving as vice president. Both have been driving forces in bringing back Rotaract, which has not been active on campus for several years. The Flagstaff Rotary Club, the sponsoring organization, welcomes the initiative. “Our Rotarians are looking forward to working closely with the NAU Rotaract Club to mentor and support their activities and service projects,” said Flagstaff Rotary Club President Mike Williams. “Our two clubs share the goals of exchanging ideas with community leaders in and near Flagstaff, developing leadership and professional skills, and having fun together through service.” Brown, an English major from Prescott, was a member of Rotary’s Interact in high school, serving on the Interact District Council and as president of her school’s club during her senior year. Interact clubs are run by youth, ages 18 and under. “Rotary really changed my life,” she

NAU freshman Sophia Brown talks about the new Rotaract Club at a recent Flagstaff Rotary Club meeting. Courtesy photo

said during a presentation at a recent Flagstaff Rotary Club meeting, “and now I want to share that opportunity with others.” Brown’s life-changing involvement began during the summer of 2024 when she served as Interact ambassador to Kenya, helping distribute mobility devices to various organizations and communities. “Getting to see the impact of our fundraisers, mobility equipment drives and advocacy firsthand was so impactful,” she said. “I came back wanting to share the story of what I

experienced and encourage people to keep participating, because every little thing can help build a larger picture of impact.” According to a news release, nearly a dozen prospective members are being recruited for NAU Rotaract. This fall, the club plans to begin its focus on community service, leadership development and professional networking. FBN For more information, visit @rotaract_nau on Instagram.

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121 E. Birch Avenue, Suite 408 Flagstaff, AZ 86001 Phone 928.864.7440 Fax 928.226.0303 Email: Troy@flagstaffbusinessnews.com www.flagstaffbusinessnews.com Founder: Troy Bix Publisher Troy Bix | 928-310-9662 Troy@flagstaffbusinessnews.com Advertising Manager Linda Thein | 602-799-0583 linda@flagstaffbusinessnews.com Account Executive Regina Salas | 928-699-4272 Regina@flagstaffbusinessnews.com Editor Bonnie Stevens | 928-380-4349 bonnie.stevens@gmail.com Copy Editor Carolyn Wendell | cwendell@gmail.com Design & Production Rob Ghosh Design | rob@robghosh.com

Photography V. Ronnie Tierney, Fresh Focuses Photography, Betsey Bruner, Kay Lyons Contributing Writers Betsey Bruner, Kevin Schindler, Bonnie Stevens, Veronica Tierney, Stacey Wittig, Peter Corbett, Mary Marini, Stan Bindell Flagstaff Business News is a publication of Flagstaff Business News, LLC and is distributed free each month to residents of Flagstaff, Sedona, Williams and Winslow. Reproduction of any portion of the publication is strictly prohibited without expressed permission. The publisher reserves the right to refuse any advertisements submitted to the newspaper and is not responsible for the claims of its advertisers.

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@flagstaffbusinessnews TOTS continued from page 1

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LEATHER continued from page 10

tomers stop to watch family members tooling leather, carving intricate designs or assembling products by hand. Many stay to ask questions about techniques that have changed little across centuries. “There is nothing like working with your hands, and practicing a craft that goes so far back in the collective consciousness of human history is incredible,” said Kline, who recently began studying tooling and carving methods that trace their roots to medieval Spain. “As an artist, this is the perfect crossroads of my love for history as well as working with something that requires skill and a hands-on approach,” he said. Also important to the family is a commitment to sustainability. The company purchases naturally tanned premium leather from U.S. tanneries and strives to use every scrap. Larger projects are designed to generate smaller products from leftover pieces and unusable remnants are sold to hobbyists and aspiring leatherworkers. That philosophy has helped the family navigate a changing marketplace where many traditional leather shops have disappeared. Kline believes one reason is that the craft has not been passed on to the next generation. He hopes Altai Leather Designs will continue to be an exception. “I hope to carry our contribution to the world of leather craft forward,” he said. “You must truly love it if you wish to commit.” For now, that commitment is on full display in Jerome, where a family continues to prove that in an age of automation, products made by human hands may always hold their value. FBN Brian Konefal holds up a bag Box Tots at their manufacturing facility in east Flagstaff. Photo by V. Ronnie Tierney, Fresh Focuses Photography COFFEE continued from page 4

experience growing vegetables, while Konefal trained in the culinary arts in Italy and Spain. The two met when Konefal purchased produce for his former Flagstaff restaurant, Coppa Café. “Bryan had a farm in Kirkland, south of Prescott in People’s Valley,” said Konefal. “I used to drive down to buy vegetables, that was in 2016. We opened Square Root Foods and then decided to open a food truck together called Square Root Burger, which is now called The Tot Box.” “My parents moved to Flagstaff from Ventura when I was 5 years old,” said Lubbehusen. “I worked as a sport fisherman for 17 years and then worked as an EMT and studied fire science. I had three jobs when I started farming with friends down in Kirkland where we had 29 acres of farmland. I’ve always cooked. I was chopping vegetables when I was 4 years old and by the time I was in the fourth grade, was making mango salsa.” Born on the East Coast, Konefal holds a bachelor’s degree in Spanish from Northern Arizona University. Soon after graduation, he attended culinary school in Italy while also working at a Michelin-starred restaurant. “I worked my way through college and started cooking in Italy after attending The Italian Culinary Insti-

tute for Foreigners. I then moved to Barcelona to continue working. Then I returned to the U.S. and moved to San Francisco and worked at the Campton Place, then to New York and Boston and found my way back to Flagstaff when I opened the Coppa Café with my wife, Paola Fiorvanti, who I met at culinary school. She was a pastry chef.” Konefal also credits his older brother, D.J., with helping him return to Flagstaff by offering him and Paola a partnership in a speakeasy bar concept called The Piano Room. Coppa Café became well-known throughout Arizona for its cuisine. Meanwhile, The Tot Box food truck developed a loyal following through appearances at festivals and events across the Southwest. “One of our biggest events is the Innings Festival in Tempe, we see a line of people for hours. It’s insane how busy we get,” said Box Tots Operations Manager Ayla Allen. “People love our food. We do all the festivals in Northern Arizona including the Coconino County Fair, Pepsi [Amphitheater] shows and private events such as weddings. We have two trucks and one can go as far as Texas. We take it to Telluride every year for their Blues N’ Brews and their jazz festival.” The Tot Box menu features vegan

and gluten-free options along with chicken and beef dishes. Popular offerings include Classic Tots with house aioli and toppings such as Beef Barbacoa, Chicken Chile Verde, Spinach Saag, Bacon Chile con Queso and Mushroom Poutine. “Truthfully, we are one of the most well-loved food trucks in Flagstaff,” said Allen, who has been with the company for four years. “Everywhere we go, people just love our food and it’s so much fun to spread that joy and see the feedback. It’s such a wonderful company, the evolution of it and all the things we got to experience together has been incredible.” The company’s latest milestone is its distribution agreement with Shamrock Foods, allowing restaurants, institutions and families greater access to Box Tots products. “This is what we were aiming for and now families and restaurants can add Box Tots to their menu and feel confident that they are eating a clean food product that’s delicious,” said Konefal. “Box Tots are not just our newest product – they’re the star of our vision for the future, redefining what frozen comfort food can be.” FBN

For more information, visit boxtotsusa. com.

Disney Resorts hired him as a mechanic and later promoted him to management jobs. Allen said he worked for Epcot Worldwide, Walt Disney World and helped open Hong Kong Disneyland. Starbucks hired Allen in 2002 as regional director of operations. The coffee giant at that time had 60 stores in Florida. Allen said he helped open hundreds of stores in the Sunshine State. That earned him a promotion to the corporate office in Seattle. “I wasn’t very good at cubicles and working in offices,” he said. Allen requested a new assignment. That led to several years opening stores in San Francisco. Apple recruited Allen and moved him to Las Vegas where he spent a decade opening stores in the Southwest. A few years back, the Allens bought a cabin in Kachina Village as a cool weather getaway from Sin City. “Two years ago, Nancy and I decided we had enough of corporate America,” Allen said. They settled in Flagstaff but Allen said Nancy “didn’t like my retirement. She said you’ve got to do something. How about a coffee shop?” “So, here we are.” After much research, Allen said he chose Foxtail instead of an independent coffee shop, which was more work than he wanted. “I really liked what they were doing,” he said. “I liked their coffee. I liked the vibe in their cafes. It’s been fun. It’s a lot of work but in three months we haven’t paused enough to appreciate it.” FBN

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