DELIVERY IMPACT SUSTAINABLY
GUIDE TO IMPLEMENTING A QUALITY MANAGEMENT SYSTEM Quality is one of those important factors that define the success of work. Quality is the level at which a set of built-in characteristics of a product or service fulfills the
user’s
requirements.
Today,
every
organization faces certain challenges in the business environment. Quality Management System (QMS) that can help your organization develop a good customer rapport by evaluating the conversations held between agents and customers. According to ISO, the primary focus of
quality
requirements
management and
striving
is to
meeting
customer
exceed
customer
expectations.
100%
QMS Implementation Process Define the Quality Policy of Your Business Create Process Maps Define the Quality Objectives to be Achieved Identify the Defects in Every Process Maintain Proper Documents and Records Use the Quality Management System Monitor, Measure and Improve Your Performance
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