THE IDEAL APPROACH TO IMPLEMENTING SHARED SERVICES WHAT ARE SHARED SERVICES According to the latest report by Statista, as of 2021, finance was one of the most popular functions that leveraged shared service centers with 90% of operations performed, followed by IT & HR at 57%, Procurement at 53%, Customer Service/Contact Center at 45% and so on. Simply put, shared services are the centralization of backoffice operations that are used by several divisions or departments of the same organization, helping eliminate redundancy. Here are a few good reasons to invest in shared services
Lower and more transparent costs More efficient sourcing, which means streamlined HR Better quality services Higher customer satisfaction ratings An integrated "total solution" approach to business problems Eliminate service duplication and business unit silos The Ideal Approach to Shared Service Implementation Measure the Costs or Service Levels Document Processes and Work Implementation Focus on the Transition Period Have a Robust Project Plan in Place
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FiveS Digital - Your Trusted Shared Service Partner FiveS Digital, a technology solution provider, offers shared services that are easy to accommodate and integrate with your existing regime. Be it an HR shared service center or an IT shared services; FiveS focuses on the customer's perspective to simplify your complex processes. Follow us sales@fivesdigital.com