Pens Pliers &
What is Pens & Pliers
Pens & Pliers is our quarterly newsletter designed to keep everyone informed, engaged, and connected. Whether we’re celebrating achievements, sharing company news, or spotlighting our incredible team members, this newsletter is your go-to source for what’s happening at Ferran Services & Contracting.
If you have exciting updates about yourself or a coworker that would be a great fit for an upcoming edition, please reach out to Cassidy at cmartinez@ferran-services.com.
Say “Hello” to our Newest Members of the Ferran Family!
We’re excited to continue growing and strengthening our team here at Ferran Services & Contracting. Please join us in welcoming our newest hires across our HVAC, Plumbing, Electrical, and Client Services departments!
Yahir Ospina – HVAC Commercial Service Helper
Robert Valentin – Service Plumber
Robert Becker – Construction Plumber
Pierce Huddleston – Construction HVAC Mechanic – Volusia
Jimmy Otero – Service Plumber
Jordan Rivera – Client Services Associate
Mario Gomez – Service Plumber
Brittany Lippard – Electrical Dispatcher
Sean Poteau – HVAC Residential Maintenance Technician
Joseph Russell – Service Plumber – Volusia
Noah Tribe – Service Plumber
Andrew Acosta- HVAC Residential Maintenance
Manuel Rodriguez - Service Plumber
Ethan Miller - Electrical Construction
Upcoming Birthdays!
April Birthdays
Wesner Gedeon 4/1
Tyler Melchiorre 4/1
Colton Palmer 4/1
Pedro Castro Santiago 4/3
Rey Franceschini 4/4
Jonathan Rentas 4/5
Benjamin Aldrich 4/6
Kevin Schwartz 4/11
Yadriel Otero 4/13
Omkar Prashad 4/13
David Monge Matos 4/14
Nicolas Oscar 4/15
Brittany Ramer 4/16
Alfred Zeoli 4/18
David Franklin 4/18
Don Shehane 4/19
Christopher Parkerson 4/20
Cristian Saavedra 4/20
Sophia DiMeglio 4/21
Jeanette Diaz 4/21
Steven King 4/24
Yoah Lao 4/24
Edabis Baez 4/25
Jorge Perez 4/25
Jose Gonzalez 4/25
Jeremy Pew 4/27
Ricardo Romero 4/29
Weston Evans 4/30
May Birthdays
Isaiah Crews 5/2
Steven Kaniaris 5/4
Brayan Lopez 5/5
Terrance Tillman 5/5
Luis Rodriguez Diaz 5/8
Andrea Brockman 5/9
Tangela Moore 5/9
Pierre Luxcien 5/10
Najee Catlyn 5/11
Esnel Beaubrun 5/12
Edan Haniff 5/13
Evence Joseph 5/13
William Rivera 5/13
Lynn Revels 5/15
Alex Bell 5/17
Tiffany Berkheimer 5/17
Jeremy Davies 5/18
Rafael Baeza 5/19
Aaron Smith 5/20
Luis Fonseca 5/21
Shawn Boone 5/21
Edelmiro Caldero 5/22
Paul Makransky 5/22
Nathan McGonegal 5/22
Cade D’Arcy 5/23
Jonathan Martinez 5/24
Favio Ferreira 5/25
Christopher Bridgman 5/27
Aaron Hamilton 5/28
Ryan Palmer 5/28
John Ballerino 5/30
Juan Rodriguez 5/31
Randy Southerland 5/31
June Birthdays
Ethan Funk 6/2
Martin Zeger 6/2
Yamil Hernandez 6/6
Dana Goad 6/9
Joseph Russell 6/15
Roberto Marquez 6/17
Benjamin Rindfleisch 6/17
Kristin Harvey 6/18
Jesus Cruz Torres 6/19
Cameron Charles-Pierre 6/21
Cathy Zellner 6/21
Mario Rivera Gonzalez 6/22
Erick Zuniga 6/26
Nelvin Filippetti 6/27
Nicole Lucas-Newness 6/28
Adolph Marmetschke 6/28
Darwin Kramer 6/29
Welcome to the World
On 2/14/2026 Dylan Riale’s daughter, Alison, was born. We hope you are soaking in all the newborn snuggles!
On 2/19/2026 Ben Russo’s daughter, Zoe, was born. This also means a huge congratulations to Anthony Russo on becoming a grandfather of two!
Yunier Tarragona and his wife had their son, Oliver, on 1/26/2026.
Congratulations on the new addition to your family.
Congratulations!
On March 6th Tony Dang’s son, Lucas, received his American Citizenship! What a special milestone for the Dang family.
Huge Congratulations to Reinaldo Resto and his wife, Aranet, for tying the knot! We are wishing you both a lifetime of love, and happiness.
Big Jobs
Announcements
Our Electrical Construction team completed a generator install at Fire Station #4. Great job!
We are so proud to announce that Lesly Jackson 2230 has officially earned his Journeyman’s License. This is a significant milestone that reflects dedication, hard work, and commitment to excellence!
SAFETY UPDATES
Our quarterly Safe Driver Incentive Program is designed to recognize and reward the safest, most dependable drivers in every department. Driving records are evaluated based on attentive driving, number of speeding notifications, harsh braking incidents, and more.
Congratulations to the safest drivers of Quarter 1:
Electrical
2307 Robert Marquez Sr
2391 Darien Crossley
2347 Wesner Gedeon
HVAC Install
3320 Jorge Perez
3352 Jose Vazquez
3338 Juan Cuellar
Plumbing
4551 Andre Hadley
4580 Dequan Murray
4505 Cody VanDerVoort
HVAC Service
3511 Hector Gomez
3548 Jeremy Walker
3562 Paul Makransky
Construction
2236 Evence Joseph
2253 Jonathan Rentas
4263 Andres Agosto
Duct & Insulation
2870 Brayan Perez
Enhancing Safety with New Vehicle Cameras!
We’re excited to share an important update that reinforces our ongoing commitment to safety, accountability, and operational excellence across our fleet.
Over the past few weeks, we have successfully installed advanced vehicle camera systems in all company trucks. These new cameras will help us promote safer driving habits, protect our drivers in the event of an accident with clear footage, improve training, and reduce liability for both the drivers and the company.
Employee Recipe Spotlight
In each newsletter we are going to feature a recipe that has been randomly selected from someone in our Ferran Family. If you would like to submit a recipe please email cmartinez@ferran-services.com
Hayley Holt’s Recipe:
Sausage & Parmesan Stuffed Acorn Squash
2 Acorn Squash
1lb Italian Pork Sausage
Salt & Pepper
Butter to taste
1.5 Cups Grated Parmesan
½ Medium Onion Chopped
2-3 Cloves of Garlic minced
½ TBSP Worcestershire Sauce
2 Sprigs of Thyme
-Preheat oven & move rack to the middle.
-Cut squash in half and remove innards. Place on baking sheet face up and sprinkle with salt and pepper. Place a small piece of butter in each half. Roast for 30 minutes.
-Brown the sausage meat in a skillet over medium high heat for 5-7 minutes. Add onion to skillet and cook 5 minutes.
-Remove pan from heat. Add garlic, Worcestershire sauce, Thyme, Parmesan, salt & pepper.
-Take squash out of the oven and fill each half with sausage mix. Roast for another 30 minutes.
Ferran Crossword Puzzle
*The key is on the last page*
Kathy Cavaretta Ferran is always top-notch and delivers exceptional service. We used them at our prior property and then recently at our new property for electrical and plumbing projects. They may not always be the lowest price in the market but you get what you pay for and with Ferran its skilled technicians, no call backs and a great warranty.
Review left for: Aaron Smith
Maria Gennaro My parents were customers back in the 1950’s….Your company has been a part of the Orlando. Community for as long as I can remember…your reputation was as excellent then as it is now, so I decided to use your company for my generator needs and am so happy that I did. From your Sales person, to your office staff, to your installation team, I have received the most excellent service. Thank you and best wishes always!
Review Left for: Eddie Caldero
Elaine Malkani Chris was all of the above............will request him again in the near future!!!
Review left for: Christopher Bridgman
electric
Luisa Buck I love Ferran they do everything from AC, electrical, and plumbing in our home. They have become somewhat expensive but the technician’s are always super nice and professional. I always call them for any service that I need done.
Review left for: Paul Makransky
ATTA BOYS & COMPLIMENTS
Carey Allen I had a wonderful experience with Ferran from start to finish. They repaired a plumbing issue with my shower and installed a new hot water heater for me. I was referred by a friend and so happy with their services. I will definitely use them again for any plumbing needs. Their customer service and technicians are great!
Review left for: Wesley Michael
Richard Thomas We have no complaints whatsoever. The guys were very professional, and did a great job replacing our gas line. Exceeded our expectations. Thank-you!
Review left for: Andrew Chiles
Frances Holmes My technician was amazing! Review left for: Wesley Michael
Bob Barnes Professional, courteous, skilled, and resourceful
Review left for: Darien Crossley
David Buckman Highly satisfied in response time and the technical knowledge and help.
Review left for: Matthew Young
Diane Beach I’ve called your company twice when I have had plumbing issues and both times you came the same day and resolved the issue. Your techs were friendly, courteous, and efficient.
Review left for: Matthew Young
Elodia Jones All techs so far have done an excellent job. Receptionist very personable, and cooperative
Review left for: Christopher Bridgman
Sherry Haas Ester is a real treat to communicate with.
Review left for: Esther Carter
Joan Dearborn Thank you for prompt diagnosis and service.
Review left for: Matthew Young
Deborah H Kershaw Ferran has consistently provided me with outstanding service; and I am so pleased that they now offer plumbing services in addition to their other services.
Review left for: Jose Rodriguez Sr.
John Odonnell Fixed my situation with speed and a good price.
Review left for: Brian Hock
Kevin & Laurie Van Schaick Team did a great job of finding and diagnosing our bathtub/lavatory drainage problem. Next step repairs are scheduled.
Review left for: Christopher Bridgman
Marla & Sallie Bowan Tech was great! Did job quickly and efficiently.
Review left for: Eddie Caldero
ATTA BOYS & COMPLIMENTS
Donny Pena I had a hybrid water heater installed before the expiration of the home improvement tax credit. The unit was expertly installed, my old unit quickly disposed of and the unit has performed exceptionally since the November install. Having the ability to update the hot water needs of my house and do it with a quality unit by Rheem not only improves the function of my house, but also helps me do my part by living more efficiently. Thank you Ferran....appreciate the great work...and the cookies!
Review left for: Wesley Michael
Kimberly Wilson I use Ferran for all my properties, for years. Best decision I made for managing the rentals.
Review left for: Benjamin Aldrich
Barry Grable Great company to deal with. Very professional HVAC install and follow-up. Couldn’t be more satisfied with service. Sales, techs, and office staff were all very efficient, professional, and courteous. Highly recommended.
Review left For: Diclaude Renaud
Peter Marcus We have used Ferran for a/c, electrical and plumbing issues and they have done an outstanding job every time we needed repairs to be done. Their service technicians are friendly and extremely competent and their office staff is extremely efficient. We will continue to use them for future issues.
Review left for: Rafael Rivera
Judy Lazinsk Very pleased with the knowledge & professional techs that come to our home to maintain our whole house generator installed in 2019 & all the plumbers that service & maintain the water heater we also got from Ferran. We trust them fully.
Review left for: Austin Love
Ken Watts The service technician was friendly and helpful and installed our new water heater quickly. We've experienced no problems with it since.
Review left for: Chris Kelley
Glenda Berkheimer Everything was done great. Tech was professional and very polite.
Review left for: Brian Hock
Ed & Carmen Malinas Ferran is always on top of the game. We are very pleased that we chose this company years ago to take care of our A/C and plumbing needs.
Review left for: Austin Love & Wesley Michael
John Cabrera Great customer service. I call when I need you, and I don't receive constant sales calls. I love that!
Review left for: Wesner Gedeon
Dr Greg Mathison The staff who took the order, arranged the installation, actually installed the new system were impressive. The staff who fixed all our duct work were similarly painstakingly conscientious and professional as well.
Review left for: Diclaude Renaud
ATTA BOYS & COMPLIMENTS
Adele Brooks Your technician was very knowledgeable and gave me some very helpful advice. He was also very polite.
Review left for: Terrance Tillman
Kevin & Laurie Van Schaick The entire Ferran Team, from first call to final repair, was excellent! Most helpful response, dialogue, solution finding and ultimate field effort (which resulted in a solid fix, with significant cost savings) was very much appreciated! This, all consistent with previously accomplished plumbing, HVAC and electrical projects! Big THANKS!!
Review left for: Eddie Caldero & Alberto Pratts
Sam Muhammad My experience with Ferran has been very good overall. I've been a customer for over 5 years and used their services many times for plumbing, HVAC, and electric. They always are on time and courteous. I recently had a toilet leak and the last technician was very thorough in checking the areas in and around the toilet for leaks and was very polite. He also explained everything he did and fixed the problem pretty quickly.
Review left for: Omar Mattis
David & Nancy Behrmann Ferran Company is next level. From their sales staff to their technicians and phone representatives all make the experience run smoothly. This is the second time I have used Ferran. I have recommended to many of my friends.
Review left for: Diclaude V. Renaud
Karen Sorin Incredible company. The technicians were knowledgeable and efficient and kind. They truly knew their craft!
Review left for: Christopher Thibideau
Robert Marquez
Richard Roark The technician was very professional and friendly. Review left for: Erik Benitez
Greg & Cynthia Chomic Ferran and its employees always friendly and do their work.. We appreciate their expertise..
Review left for: Esnel Beaubrun
Eveline & Pape Zernetzki Always a great service with professional people . Reliable and consistent. Review left for: Cody VanDervoort
Flemming Jensen Andre was the absolute best Plumber we have had. Next time we have a plumbing issue I would like to request Andre to do the service.
Review left for: Andre Hadley
ATTA BOYS & COMPLIMENTS
Lynn Vannier As always your employees from the first phone call to service tech scheduling and arrival are excellent. Have used Ferran for many years at several different residences and find it reliable and everyone very professional.
Review left for: Jose L Rodriguez Leon
Javier Prieto
Robert Caracciolo Every experience with Ferran is great. All vendors/providers should be as good as!
Review left for: Andrew Chiles
Jo Wilson We are very satisfied with the work your electricians completed for us. It was very complicated, and David kept checking with us for our input. We really appreciated that.
Review left for: Kevin A. Schwartz
Maria Sauro Lynn did a fantastic job... very efficient and quickly installed the lights for my project! Per usual, Ferran once again achieved my highest expectations. This is why I continue to give them my Generator, AC & electrical business as well continuously recommend them to my family, friends and complete strangers!
Review left for: Lynn Revels
Edwin Montanez Your technician William, was very helpful, knowledgeable and courteous. William was very thorough with his diagnosis, charges and fees related to the visit and future repairs if needed.
Review left for: William Rivera
Jeffrey Hanson You are the best and always take care of items without hesitation. All the service techs I have come across have been great as well.
Review left for: Jonathan Killian
Flemming Jensen "I use you for HVAC, electrical and plumbing. I have always been satisfied with your people and quick response times. Your plumber Andre was the best so I will ask for him again if needed."
Review left for: Andre Hadley
Valerie Doeren Technicians are always friendly, professional, and on time. Very knowledgeable!
Review left for: Roberto Fuentes
Deborah H Kershaw Ferran always delivers amazing quality service! That's why I have continued to use them for all my electrical needs for the past 25 years.
Review left for: Darien Crossley
Adele Brooks The technician arrived at the scheduled time. Calls to the office are returned in a very timely manner. The technician gave me some very good advice about my a/c system.
Review left for: Terrance Tillman
Peter Staub Tyler the technician is excellent.
Review left for: Tyler Melchiorre
ATTA BOYS & COMPLIMENTS
Norman D Pryor MD We have used Ferran for over 35 years. Always prompt and professional. Review left for: Jose L Rodriguez Leon
Jose L Rodriguez Sr
Jennifer Holmwood I had the pleasure of dealing with William on February 11th. He did a great job with our A/C unit.
Review left for: William Rivera
William Robins I like the thoroughness of your technicians.
Review left for: Jose L Rodriguez Leon
Mike Gourgues Your service technician, Wesley Michael, was jovial, answered my plumbing questions, and fixed my dripping outdoor spigot. He does good work. His friendliness was contagious. Overall good experience.
Review left for: Wesley Michael
Techelia Louis I've used Ferran services for a few years now, for electrical, A/C, and some of my plumbing needs. I will continue to use this company because they focus on doing quality work at a reasonable cost. Also the technicians have always been very respectful and professional.
Review left for: Andre Hadley
Dona Powell Ferran always delivers good service and stands guarantees repairs. Review left for: Rafael Rivera
Mark Crain This was a difficult job and there were unforeseen challenges. The first who responded were personable and friendly despite of the difficulties. I was also impressed that the supervisor who came and jumped right in to assist in the dirt work locating a path to connect the water line. I also appreciate the professional handling in honoring the initial cost estimate, despite the extra work and materials involved. This is the 6th time Ferran has worked on our water lines and each has been a timely response and effective outcome.
Review left for: Eddie J Caldero
Alberto Pratts
Crystal Jean Our technician went ABOVE & BEYOND and exceeded our expectations and we highly recommend your business.
Review left for: Erik Benitez
Lauren Sperling My technician was professional and very kind
Review left for: Jonathan Martinez
ATTA BOYS & COMPLIMENTS
Kimberly Sarner I have only used Ferran Services for the last 25 years for AC and plumbing. I worked for Orange County for over 36 years and the maintenance department there recommended you. All the techs from the AC department and most from the plumbing department are very nice, knowledgeable, and professional.
Review left for: Alejandro Benitez Brocher
Daniel Pompeo Fantastic service by the technician who worked on my water heater install. Represented Ferran as well as anyone has ever represented a company they work for. I will only call Ferran from now on whenever I need plumbing or electrical work done.
Review left for: Eddie J Caldero
Sylvia Hoeg Wesley was great! We were afraid that we would need to replace the toilet. But he figured out the problem. Wesley found & figured out a way to get it out. He was amazing! We’ve always been very happy with the services from Ferran.
Review left for: Wesley Michael
Antoni Urdaneta Excellent quality of work and performance.
Review left for: Christopher A Kelley
Maxine Williams Very good. Timely with some consideration for special circumstances
Review left for: Raymond Cabezudo
Michael & S Ashington-Pickett Ferran stands behind the work of its service technicians. Good policy.
Review left for: Benjamin P. Aldrich
Kimberly Wilson I use Ferran at my residence and rental properties for plumbing, electrical, HVAC. Always great work, and the technicians have all said they like working for Ferran. That's important to me.
Review left for: Benjamin Aldrich
Gale J Deacon Jr I have used Ferran for a number of services and like them very much. You all are dependable and do a great job.
Review left for: Andre Hadley
Pedro Rodriguez Was very satisfied with the service and advice that was given while the technician was servicing my home unit very polite and knowledgeable
Review left for: Terrance Tillman
Angela Chesser The technician was extremely polite and knowledgeable. He did maintenance on two units as we have a yearly service contract.
Review left for: Jonathan Martinez
Dawn Smith I am never disappointed when I call your company for help. Thank you.
Review left for: Paul Makransky
ATTA BOYS & COMPLIMENTS
Dennis SarraBenjamin installed our water heater he was great, courtesy, knowledgeable, nice personality, should be recognized maybe a free lunch.
Review left for: Benjamin Aldrich
Marjorie A Peco Electrician worked in a timely manner and patiently responded to all my questions!
Review left for: Lynn Revels
William Orosz Used you folks at our beach condo in New Smyrna Beach … very happy with our service. Fired Del Air here in Orlando to hire you folks.
Review left for: Cody Santee
Charles Tolman Ramsey was very professional, courteous, and timely.
Review left for: Ramsys Rodriguez
David A Flores everyone did a good job ,Thanks !
Review left for: Javier Prieto
Chelsea Jones Austin figured out the situation and the cause of the leak, then routed the water line to bypass a faulty water softener, fixing a drip that was beginning to cause real problems! Thank you so much for your timely and professional work!
Review left for: Austin Love
Anthony Engelmeyer The technicians (Jose Jr and his brother) were here on time and provided excellent service. They explained exactly what they were working on and patiently explained how to work the new thermostat. We are very happy with the service.
Review left for: Jose Rodriguez Leon Ramsys Rodriguez Leon
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