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What is Pens & Pliers
Pens & Pliers is our quarterly newsletter. Our goal is to keep everyone informed, engaged, and connected. Whether it's celebrating achievements, sharing news, or spotlighting our incredible team members, this newsletter will be a great source of what’s happening at Ferran Services & Contracting.
If you have any exciting updates about yourself or a coworker that you feel would be suitable for a feature in the Pens and Pliers edition, please reach out to Cassidy at cmartinez@ferran-services.com
Quarter 2 In Review
What a quarter it has been! Q2 was packed with energy, excitement, and a whole lot of memorable moments. From Administrative Appreciation Day (AP Day) to huge company milestones such as our 30+ Year Anniversary Luncheon, we’ve had no shortage of things to cheer about.
In Loving Memory
On May 3rd 2025 our team experienced the loss of a dear colleague, a true friend, and a sister to our Virginia. Pam was a valued member of the Ferran family. She served as our HR Manager for over 30 years, and recently retired in December. She was full of spunk, and had one of the best senses of humor. She left a lasting impact on this Company and her legacy will live on.
Christian Orellana 4286 4/18
Leoncio Rodriguez 4517 5/5
Christopher Quintana 4224 5/8
Joshua Walthour 3703 5/8
Leoncio Rodriguez 4517 5/8
Dashawn Rios Seda 4518 5/8
Kaysen Thurber 1771 5/12
Steven Vargas 2398 5/15
Yadriel Rodriguez 4265 5/15
Alex Lee 3525 6/3
William Rivera 3510 6/6
Daniel Ferre 4231 6/6
Pedro Castro 3228 6/10
Michael Bennett 3470 6/16
Andre Louza 07/05
Anthony Noboa 07/07
Dominic Boudreau 07/08
Jorge Mercado 07/09
Jonathan Killian 07/09
Warren Owens 07/09
Pedro Canelones 07/11
Kemaine Blye 07/16
Reynaldo Garcia Medina 07/17
Michael Rasheed 07/17
Eric Weller 07/18
David Bordelon 07/19
Raymond Cabezudo 07/20
Allen Crawford 07/21
Melisa Lovelace 07/21
Alexis Rios 07/22
Kyle Gomez 07/22
Alexias Kinder 07/23
Andre Hadley 07/25
Daniel Coley 07/25
Joseph Turner 07/26
Scott Marriott 07/27
Luis Ramirez 07/30
Frank Sotolongo 07/30
Omar Rios Rodriguez 07/31
August Birthdays!
James Honeycutt 08/01
Jullian Torres 08/01
Roberto Ayala 08/03
Philip Keck 08/06
Jay Nulph 08/07
Dequan Murray 08/09
Patrick Healy 08/10
Gilberto Maysonet 08/10
Paul Parker 08/10
Isaac Moncion Pena 08/11
Hector Gomez 08/13
Christian Orellana 08/13
Michael Bennett 08/14
Gabriel Cerna Nieves 08/15
David Weldon 08/17
Oswaldo Sulbaran Prato 08/18
September 2025!
Calvin Huggins 09/02
Eric Manjuck 09/03
Clayton Moody 09/06
Jose Vazquez Ocasio 09/06
William Holtsclaw 09/06
Leona Davidson 09/09
Jason Leach 09/09
Bryan Edwards 09/09
Brandon Zambrano 09/10
James Collins 09/11
Maurico Ospina 09/14
David Montgomery 09/17
Jack Reveal 09/18
Omar Mattis 09/18
Andres Agosto 09/20
Omar Marino 09/20
Nicholas Doyle 09/21
Dillen Anderson 08/18
Yunior Vazquez Gil 08/20
Lily Masley 08/22
Hector Dominicci 08/24
Josh Walker 08/24
Sean Healy 08/24
Xavier Olmo 08/25
Jose Rosario Jimenez 08/26
Ryan Serfozo 08/26
Teresa Dowling 08/28
Elijah Zapata 08/28
Yvette Blocksidge 08/29
Kenneth Walker 08/29
Melissa Mendez 08/29
Mark Moon 08/31
Angel Cepeda 08/31
Michael Bailey 09/22
Hayley Holt 09/23
Raina Bassinger 09/24
Antony March 09/28
Kemper Burnett 09/29
Matthew Young 09/29
Virginia Page 09/30
Dylan Riale 09/30
Celebrating 30+ Years of Dedication!
On May 14th we held our annual 30 + Year Luncheon to recognize and celebrate a truly remarkable group- Our employees who have been with the company for over 30 years! Held at our local Ruth’s Chris Steakhouse, the luncheon is always filled with heartfelt stories, shared memories, and well-deserved recognition. These individuals have played a vital role in shaping the culture and success of our organization.
To all our 30+ Year team members: Thank you. Your legacy is woven into the fabric of who we are.
2012: David Hase
2014: Phil Keck
2016: Pam Stone, Jim Flaherty, Mark Bradstreet, Hilda Bohannon, Paula Granger
2019: David Curry, Edan Haniff
2020: Skip Moody, Bill Skinner, Glenn Roloson
2022: Cathy Zellner
2023: Dolph Marmetschke, Jack Reveal
2024: Martin Zeger,
2025: Jeanette Diaz, Mark Crabb
Beyond the
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Jeanette’s Milestone Birthday Party! Easter Basket Exchange
We celebrated a huge milestone birthday for one of our longtime team members, Jeanette Diaz. Everyone did a great job throwing a surprise “Dessert Pot Luck” to show our love and appreciation!
On 4/16 the Accounting Department had their very first “Secret Bunny Exchange” to celebrate the Easter spirit. Each person randomly selected a slip of paper with a coworkers name on it to determine who they would be creating a basket for.
Welcome to the World
Huge congratulations to Tony Dang and his family as they welcomed their newborn baby boy Lucas on 5/14/2025.
Beyond the
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Major Congratulations to our HVAC Sales Manager, Hector, for winning SIX awards at the CFAD (Carrier Factory Authorized Dealer) Meeting! This is a remarkable and well-deserved achievement!
Nicole’s Queso-Palooza Party!
We celebrated another big milestone birthday for Nicole! Due to her love of queso we decided to hold a quesopalooza in the North Wing where we all enjoyed some afternoon guacamole, queso, and cake!
On Wednesday 06/25 Raymond Fonfrias 4742 and his family welcomed their first baby boy! We are so excited to have another member in our “diaper division”
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Congratulations P.I.P.E. Grads!
Please join us in congratulating 5 of our dedicated team members who recently graduated from plumbing school:
Isaac Moncion 4540
Tom Berisha 4506
Chris Kelly 4545
Zane Davis 4513
Chris Redditt 4550
Graduating plumbing school not only marks a major personal milestone, but it also brings valuable skills, and knowledge back to our team. We can’t wait to see the great things they continue to accomplish in this next chapter of their careers.
AP DAY 2025!
On April 23rd, our Administrative team traded in their keyboards for golf clubs and headed to Top Golf for an afternoon of laughter, relaxation, and connection. It was the perfect chance to celebrate Administrative Appreciation day.
THE DAVID HASE AWARD 2025
We are so thrilled to announce that Wesner Gedeon has been selected as this year’s 2025 recipient of the annual David Hase Award!
This honor is awarded to an individual who exemplifies exceptional work ethic, integrity, and characterQualities that Wesner demonstrates daily. Wesner’s contributions are a true reflection of the values this award represents and we are incredibly proud to have him as part of our team.
HAPPY RETIREMENT
After 18 incredible years of dedication, we are both happy and sad to announce the retirement of Ken Walker.
On 6/27 we celebrated Ken’s amazing career with a breakfast in the breezeway. Ken has been a trusted mentor and colleague. He was always willing to help, and he has contributed immensely to our HVAC Service Department.
We will greatly miss Ken Walker, but we are excited for him to enjoy a well-deserved retirement. We also owe a huge thank you to Ken’s wife, Tammy, for years of homemade banana bread!
SAFETY UPDATES
We are excited to announce our Quarterly Safe Driver Incentive Program. Designed to recognize and reward the safest, most dependable drivers in every department
In May we handed out our first batch of $50 gift cards to the safest drivers of Quarter 1. Driving records are evaluated based on attentive driving, amount of speeding notifications, harsh breaking incidents, and more.
Congratulations to the safest drivers of Quarter 1:
Electrical
Wesner Gedeon 2347
Ryan Palmer 2358
Justin Marsan 2324
Anthony Mayle 2354
HVAC Service
Armando Velazquez 3512
Steven Kaniaris 3750
Hector Gomez 3511
Construction
HVAC Install
Jose Vazquez 3352
Pedro Canelones 3370
Yoan Lao 3307
Plumbing
Steven King 4707
Steven King Jr. 4746
Benjamin Rindfleisch 4735
Wesley Michael 4594
Cody VanDervoort 4505
Alberto Pratts 4504
Jackson Jeantilhomme 2230
Brandon Zambrano 3298
Jay Nulph 3202
Employee Recipe Spotlight
In each newsletter we are going to feature a recipe that has been randomly selected from someone in our Ferran Family. If you would like to submit a recipe please email cmartinez@ferran-services.com
This Quarter’s Featured Recipe:
Caribbean Cornmeal Fungi by Leona Davidson Serves 4-6
2 Cups cornmeal
2 Cups cold water
1 Tbsp olive oil
½ Cup onions (finely chopped)
1 Tbsp garlic minced
1+1/3 cup Okra (thinly sliced)
4 Cups boiling water
1 Tsp salt
2+1/2 Tbsp salted butter divided
Optional: Top with parmesan cheese
Instructions:
1) Soak the cornmeal in the cold water for 5 minutes.
2) In a large pot, heat the oil, and gently sauté the onions and garlic for 1 to 2 minutes. Add the sliced Okra and sauté for another 1 minute.
3) Pour the boiling water into the pot with the onion-okra mixture, and let the vegetables boil for 10 minutes. Use a slotted spoon to remove the okra and onions, and place into a small bowl. Set them aside.
4) Pour half of the liquid from the pot into a small bowl and reserve for later use. Have extra boiling water on hand.
5) Turn the heat to low and simmer. Add the soaked cornmeal, plus the salt and 1 Tbsp of the butter. Stir constantly using a whisk to avoid lumps and keep the cornmeal mixture from scorching.
6) As the cornmeal begins to dry out, add the reserved cooking liquid in stages, stirring with a wooden spoon until the cornmeal is cooked. This process takes about 90 minutes. Stir in 15-minute intervals to ensure that it is not sticking to the bottom of the pot. If dry- add more boiling water ¼ cup at a time.
7) As the mixture begins to break away clean from the sides of the pot, add the okra and onions in, and stir to incorporate fully.
8) Continue to cook until firm, but not stiff. To check If it is done, Insert the wooden spoon into the middle, and it if stands up.. it is done.
9) Generously butter a medium bowl with the 1+1/2 tablespoons remaining butter. Pour the mixture into the bowl and swirl it around to form a mold. Invert the bowl onto a serving platter so the fungi drops out in a nicely shaped mound. Serve immediately.
How to Serve: Create an indentation In the center of the inverted fungi and heap in stewed fish, meat, poultry or vegetables, letting the rich sauce spill over the sides.
4/9/25 The owner of Gerber Pumps called in to let us know how pleased he was with Omar Mattis 4514.
4/14/25 Mrs.Octavia Nurse called us to say she was very satisfied with Kevin Schwartz 2310 work. She said he left her home very clean and very timely.
4/16/25 Patty Bocchieri called to say that she was so pleased with how quickly our team took care of her situation. Her husband’s medical bed was not functioning, and it was an emergency for them to get the problem fixed. She said that Cathy Love 1747, Tina Patino 1710, and William Snell 1728 were very kind to her. She was very impressed by all the people who helped her on that day, and how quickly the dispatchers sent out a technician.
4/21/25 Kay Vital called in to thank dispatch for sending such an outstanding technician, Raymond Cabezudo 3610. She stated that from the second she opened the door until the time he left Raymond was nothing but polite, kind, patient and knowledgeable. She said he represented his company well, and she could tell he was a person on integrity, and she hopes not to need AC help in the future but if she does, she would like to have Raymond out to help her again.
4/28/25 We received a call from Ms. Arafat wanting to praise Terrance Tillman 3516 for his attention to detail, resolving their issue quickly, and all-around satisfaction. She stated he took the time to put shoe coverings on and got her AC working quickly which she appreciated greatly, as she works from home. Thank you for the hard work, Terrance!!!
ATTA BOYS and COMPLIMENTS
4/28/25 Gary Seremet left a google review stating “We want to thank Pierre Luxcien 2820 and Jesus Pizarro 2840 in the HVAC duct cleaning for their 100% professionalism. They showed up promptly and there was no wasted time in performing their work. Everything was done in an orderly fashion and they explained to us the results of not having our system cleaned for quite some time. One more thing that they did above and beyond was assist, my wife whom had an accident out in the back patio, She fell off a broken chair, and they both were kindly to help her back up and see that she was OK. God Bless you both. Again we thank you.”
5/1/25 a google review was left for Benjamin Aldrich 4576 stating “Benjamin was very professional, courteous, and explained the plumbing issues along with a positive recommendation.”
5/6/25 Ms. Timms called in to express how happy she was with the service from Raymond Cabezudo 3610. She said he was very nice, and she would like for him to return in the future.
5/13/25 Mr.Brinson called to say Jesse Litkenhus 2340 was at his house on a Home Wiring call and Jesse did a wonderful job. Mr.Brinson also said he is one of the best techs he has had at his house.
5/15/25 Laura Elliott called to say that Paul Makransky 3562 did a great job! He was very personable, prompt on time, and knew what he was doing. Ms. Elliott said that because Paul was so efficient and knowledgeable, she was confident about the work he was doing would be good.
5/23/25 Ms. DeVita called to say she was very please with Wesner Gedeon 2347, he was pleasant and did a great job.
5/27/25 we received a 5 star google review for Raymond Cabezudo 3610 saying “This company lives up to its excellent reputation with prompt response, well trained employees, and the ability to meet special needs. I have a York HVAC unit installed by a different company. They honored my warranty, and made the transition seamless. Highly Recommend. Raymond responded to my call for help in May and educated me in a kind and professional manner and verified that the system is working properly.”
5/29/25 We received a 5 star google review for Erik Benitez 3508 by Lois Gassman “Great experience with A/C Tech Erik. Quickly diagnosed and corrected the issue. Very professional and knowledgeable. I always have a good experience with Ferran!”
5/29/25 we received a 5 star google review for Andrew Chiles 4575 from Kim: “I have used Ferran for many years. I recently had a new garbage disposal and bathroom faucet installed (I provided the parts). I asked for Andrew Chiles to do the work as I have used him in the past and he is very knowledgeable, punctual, honest and kind. I feel safe letting him in my home. Highly recommended Andrew and Ferran for your plumbing needs. They also have an electrician I have used but can’t remember his name right now. Also, their customer service is very responsive.”
5/29/25 Lynn Vannier sent us an email saying “The two technicians did a great job and somehow managed to tolerate the heat in the overhead. I guess that's part of the job, never complained. Always respectful and answered any questions that I had as work progressed. They even put Ferran floor covers over the ones I had placed so as not to soil or drop anything on them. Fortunately, they didn't have to move one thing in the Florida room and at the end everything was put back in place and covers rolled up. Very professional and considerate.
ATTA BOYS and COMPLIMENTS
The supervisor, Reinaldo Resto #3359 stopped near the end of the installation and made a through inspection even to the fins on the ceiling cover for any finger prints or smudges. When the wire was fished through the walls and the thermostat in place plus the remote sensor unit in place Reinaldo was very patient in explaining how it worked and left the operation folder for me to refer to, if I had any questions after they left. As always Ferran associates are respectful of property and the client, plus leave the premises without a trace of being on site.”
5/29/25 Ira Vevitt called in to say that Andre Hadley 4551 was a pleasure to work with, and a really good guy. He said that he wished he had employees like Andre when he was in business.
6/2/25 Mr. Bramham called in to say he was very happy with David Bordelon 1343.
6/11/25 Mr. Smith called to say that Kevin should get a gold star for his work today. He said that Kevin did a great job, was professional, explained everything he was doing. He was so impressed, he felt the need to call in and give Kevin a good review.
6/19/25 Beth from the Ronald McDonald House sent an email saying “Thank you again to you and your team for picking up our pop tabs! Your team member was so nice, we appreciate his hard work in the heat!
6/29/25 Kathy Nemeth called in to let us know that she is very happy with the technicians that were sent to her house.(4512 Rafael Rivera, 4517 Leo Naun Rodriguez) She said they are the reasons she stays with Ferran.
