What is Pens & Pliers
Pens & Pliers is our quarterly newsletter. Our goal is to keep everyone informed, engaged, and connected. Whether it's celebrating achievements, sharing news, or spotlighting our incredible team members, this newsletter will be a great source of what’s happening at Ferran Services & Contracting.
If you have any exciting updates about yourself or a coworker that you feel would be suitable for a feature in the Pens and Pliers edition, please reach out to Cassidy at cmartinez@ferran-services.com
Say “Hello” to our Newest Members of the Ferran Family!
Our Construction Department welcomes Marquees Parker 3211, Donovan Cornett 3451, Andy Vazquez 3253, Francisco Heredia 3241, Erick Zuniga 3426, and Aiden Franco 3254 to the HVAC department and Drew Feliciano 4232 to the Plumbing Department.
Our Safety Department added a new team member Tzirintzy Valdivia 1851 to assist Luis Perez.
We would also like to welcome Jeff Bergman 1332 as a Project Manager in Volusia.
Our HVAC Residential Maintenance Department added Alejandro Benitez 3568 and Cody Santee 3517 to their team.
The Orlando Plumbing Department welcomes John Rivera 4583.
The Orlando Electrical Department welcomes apprentice, orzier Knowles 2313 and a helper, Kwintyn Millard 2311, as well as Coty Wilson Jr. 2348 and Nathan McGonegal 2388.
Our Commercial HVAC Department would like to welcome Gavin Lopez 3627 and Luis Flores 3519.
The Customer Service Department would like to welcome Edabis Baez 1773 who will be joining Tina as our new Electrical Dispatcher, Jocabed Baez 1776 who will be our new Generator Dispatcher, and Cecilia Franceschi 1777 our new A/C Dispatcher.
We would like to welcome Alberto Saavedra 3322 & Cristian Torres 3335 to our HVAC Install team.
Our Warehouse welcomes Weston Bergman 1960.
The Duct & Insulation team welcomes Jose Angel 2873 & Esnel Beaubrun 2831.
Upcoming Birthdays!
October Birthdays
Luis Perea Vega 10/01
Angel Oliveras 10/02
Paul Weiser 10/02
Ivan Melendez 10/03
Kenniel Santana 10/04
Kendall Wilson 10/04
Brian Melchiorre 10/05
Wesley Michael 10/06
Diclaude Renaud 10/08
Mason Beldin 10/10
Rafael Rivera 10/10
Ken Seeley 10/11
Cathy Love 10/12
John Miller 10/13
Jesse Gonzalez 10/14
Ben Russo 10/15
Pablo Cirilo 10/18
Jorge Silva 10/18
Isaiah Howard 10/20
Susan Hiley 10/22
Chris Redditt 10/23
Cassidy Martinez 10/23
Jose Baeza 10/24
Charles Simmons 10/24
Austin Love 10/25
Emmir Flores 10/26
Jorge Perez Acosta 10/26
Jimmy Stowe 10/27
John Richardson 10/30
Kaysen Thurber 10/31
November Birthdays
Jeremy Campbell 11/02
Aidan Cottier 11/03
Nicolas Godwin 11/04
Anthony Russo 11/04
Paula Granger 11/07
Cody VanDervoort 11/09
Shana Sorensen 11/10
Carlos Ocasio 11/11
Jose Murcia 11/12
Joel Celestin 11/17
Donovan Cornett 11/17
Drew Feliciano 11/17
Anita Fox 11/18
Eddie Ortiz 11/19
Joseph Pacheco 11/19
Ramsys Rodriguez 11/21
Coty Wilson 11/21
Sarah Wigle 11/22
Josh Marmetschke 11/24
Jason Borelli 11/25
Jose Rodriguez 11/25
Luis Perez Rios 11/28
Michael Hennessey 11/29
Louis Garrison 11/30
Jacob Johnson 11/30
Jose Rodriguez 11/30
Cody Santee 11/30
John Rivera 11/30
December Birthdays
Kyle Koch 12/01
Tony Dang 12/02
Marianne Elliott 12/02
Brunie Camacho 12/04
Pedro Romero 12/04
Michael Harvey 12/06
Reka Johnson 12/07
Claudia Lovin 12/07
Leoncio Rodriguez 12/09
Christopher Quintana 12/11
Joshua Walthour 12/14
Felix Matos 12/15
Kurt Shigley 12/16
Bradley Sierra 12/17
Richard Varnum 12/19
Javier Martinez 12/19
Ryan Welch 12/20
Ashley Dollar 12/21
Ervin Fargas 12/21
Gavin Lopez 12/21
Brittany Sahdala 12/21
Nellie Loudin 12/24
Yunier Tarragona 12/28
Tom Berisha 12/29
Melvin Worth 12/31
Our Construction Department has been busy this summer! They did a full HVAC upgrade at Seabreeze High School. This job has been on a very tight schedule. The construction team worked long hours, in very hot conditions. Our Install Dept. also played a big role in completing this project on time.
Lead men: Ryan Quintana 3215, Kurt Shigley 4252, and Felix Matos 4230
Headed up by Troy Huggins 1330, Skip Moody 1417, Anthony Russo 1407, Paul Parker 1315, and Jeff Bergman 1332.
Another big project this summer was the Yacht & Beach Boiler Project
This was a high profile project for one of Disney’s main resorts. We removed and replaced the heating water boilers and heat exchangers for all the Yacht & Beach Club without any disruption to guests. This job was completed on schedule with high praises from the property managers.
Lead men: Jackson Jeantilhomme 2230, Melvin Worth 4235, Kurt, Jay Nulph 3202, Luis Ramirez 3220, and Brandon Zambrano 3298
Headed up by Skip Moody 1417, Kyle Koch 1240, Troy Huggins 1330, and Dave Montgomery 1324
On 8/21 Corey Norris 1410, Mike Harvey 1430, Kyle Koch 1240, Nick Godwin 1328, and Tiffany Berkheimer 1709 won 1st Place in a charity bowling event for the Children’s Miracle Network Hospital.
Another win for Ferran! On 8/26 Corey Norris 1410, Tiffany Berkheimer 1709, Mike Harvey 1430, Kyle Koch 1240, and Javier Martinez 1820 took 1st place at the Central FL Hotel & Lodging Association tournament.
Huge congratulations to Tina Patino 1710 and her family for welcoming her Grandson into the world!
Alex Bell 1340 and his wife welcomed their daughter, Violet Bell, on 9/9.
Aaron Smith 1235 welcomed his first grandson Waylon on 7/18. Congratulations!
Congratulations to Erick Zuniga 3426 and his family for welcoming their first Baby girl, Maci Zuniga into the world.
A new member added to the Ferran Diaper Division! Kenneth Rivera 1805, and his wife welcomed their Baby girl on 7/9/2025
After 35 incredible years of dedicated service, Glenn Roloson 4201 is going to embark on a new chapter of life. Glenn has been an invaluable part of our team, contributing to the success of many projects in our Construction Division. He has served as a mentor, colleague, and friend to many of us.
We will all deeply miss Glenn as he moves forward with his well deserved retirement.
Congratulations to Nathan Chapman 1827 and his wife Olivia for tying the knot in Illinois on 9/6.
The Accounting Department had a Grooms Lunch to celebrate with Nathan before the big day!
Paul Parker 1315, our Volusia Construction Assistant Manager for passing his Mechanical Contractor License Test.
Our quarterly Safe Driver Incentive Program is designed to recognize and reward the safest, most dependable drivers in every department. Driving records are evaluated based on attentive driving, amount of speeding notifications, harsh braking incidents, and more.
Our Safety Director, Luis Perez, has gone above and beyond to keep safety a top priority. Over the past few months Field Technicians have been invited to enjoy a hot breakfast while participating in OSHA Training sessions led by Luis.
Congratulations to the safest drivers of Quarter 3:
Electrical
2334 Coty Wilson
2335 Joel Celestin
2307 Roberto Marquez Sr.
HVAC Install
3320 Jorge Perez
3332 Jesus Cruz
3326 Steven Bordelon
Plumbing
4586 Angel Soto
4514 Omar Mattis
HVAC Service
3562 Paul Makransky
3607 Tyler Melchiorre
3543 Rey Garcia
Construction
3298 Brandon Zambrano
2233 Ryan Ellzey
4214 Mike Hennessey
Duct & Insulation
2870 Brayan Perez
4745 Christopher Bridgman
Topics that are covered during this training are: Confined space entry, lockout/tagout, ladder safety, heat stress, hazard communication and more.
On 9/23 Anthony Russo and Don Shehane held a gas furnace training. Gas furnaces can be extremely dangerous if they aren’t maintained properly. We install these furnaces everyday and have over 220 Residential Maintenances that are gas furnaces.
In each newsletter we are going to feature a recipe that has been randomly selected from someone in our Ferran Family. If you would like to submit a recipe please email cmartinez@ferran-services.com
This Quarter’s recipe is Buckeye Candy by Kaysen Thurber:
For over 40 years, my family has kept a treasured holiday tradition alive, making Buckeye Candies. It began with my grandmother and mother, who started making them for friends and family.
What started as a few dozen has grown into a beloved family ritual of making 600 to 900 pieces each December.
Now I continue this tradition with my daughters. Each year we gather in the kitchen with holiday music playing, dipping and rolling with love and laughter. I’m excited to bring some in this December to share and hope they bring to everyone the warmth and joy they bring to our family.
Ingredients:
• 1.5 Cups Peanut Butter
• 1 Stick Melted Butter
• 1 Box/Bag of Sifted Powdered Sugar
• 1 Bag Semi-Sweet Chocolate Chips
Directions:
1) In a large bowl, sift powdered sugar. Add peanut butter and melted butter, stir. Mix until smooth. Pinch a small amount and roll into bite sized balls. Consistency is key and more powdered sugar or peanut butter may be necessary
Too sticky= Needs more powdered sugar
Too dry= More butter or peanut butter
2) Place on parchment lined baking sheet.
3) Melt the chocolate chips in double boiler on stove.
4) Use either a toothpick or fondue fork to partially dip peanut butter balls in melted chocolate.
5) Place in freezer for 20 minutes to chill. Once cool, store in the fridge.
On 8/1 Walter Cramer called to say Emmir Flores was very informative, courteous, and polite.
On 8/5 Daniel Scaccia called in to let us know that Jade Litkenhus is a joy to talk to. He said she is professional, and organized!
On 8/1 Leroy Eckert called in to say that Kevin Schwartz did a great job.
Mike Olive sent us an email on 7/1 saying “the gas install was better than anything he's seen in a very long time. High praise!!! Please pass that back to Eddie Caldero and his supervisor”
RM customer, Dale Haupt emailed us on 7/10 saying “Roberto 3564 showed up on time, was very polite and knowledgeable regarding my Carrier Brand AC unit. He did a nice thorough and timely check of my system and was very pleasant. You have a solid employee in him. Take good care of this one.”
On 7/23 we received an email from Beth Fryer saying “Thank you again for fitting us in to today's schedule! Raphael was so pleasant and addressed our needs - we appreciate him!”
On 7/23 Russell Mercer called in to let us know that he will always request Rafael Rivera 4512. He said he is neat, fast, and professional.
On 8/6 Scott Marriot received a text from his neighbor to compliment RM Tech Jonathan 3574 for doing a thorough and excellent job.
Customer Kathy Simone left a comment stating “Alex Santana is wonderful and she was extremely pleased and grateful for his services.”
On 8/6 we received a call from Candice Grindstaff saying Electrician Lynn Revel did an excellent job solving a problem that others could not.
On 7/25 we received an incredible email for our Volusia Install team.
“To the Management Team, I am writing to take a moment to commend you and your team for the excellent work and professionalism shown during the recent replacement of our air conditioning unit. A special thank you goes to installers Ryan (#3323), Steven (#3326), and Cade (#3328). Their integrity, courteous demeanor, and dedication to service were truly commendable. Over the course of the two-day installation, the team worked with impressive efficiency and displayed great attention to detail. It's not often that you encounter a crew so committed to both quality workmanship and customer care. They were respectful of my home, kept the workspace clean, and made sure the entire process was seamless from start to finish. Please extend my sincere gratitude to Ryan, Steven, and Cade. Their efforts reflect highly on Ferran, and I will confidently recommend your company to others based on this outstanding experience.
Thank you again for a job truly well done.
Sincerely,
Preston & Suzette Chauncy
Mary Patton wrote to us to say “The Ferran install team went a step above! Her installation went very well from start to finish and the crew was fantastic.”
Courtenay Love wrote to us on 8/27 saying “Thank you so much for the great service, David Monge 3306 was wonderful. Great disposition, and service level is excellent! I’m in customer service and let me tell you, its hard to find staff that go above, and beyond, and he did.”
Colette Bradley called on 9/5 to say that Justin Marsan 2324 did a great job. She said that he was a good representation of our company. He was very prompt in arriving, very nice, efficient, and diligent.
