The Caribbean Cruise Destination That Keeps Getting Better Jamaica
Jamaica’s cruise sector is evolving with renewed investment , infrastructure upgrades & innovative programs designed to elevate the cruise experience for both visitors & industry partners
Micky Arison, Chairman, Carnival Corporation & plc, & Alexander Gumbs, CEO, Port St. Maarten Group, launch new ‘FCCA Leadership Series’
Josh Weinstein, CEO, Carnival Corporation & plc; Michael Bayley, President & CEO, Royal Caribbean International; Christine Duffy, President, Carnival Cruise Line; Gus Antorcha, President, Princess Cruises; Chris Ivy, CEO, Margaritaville at Sea; & Joe Schott, President, Disney Signature Experiences, deliver a unified message for destinations
Carnival Corporation & & Royal Christine Carnival Line; Gus Antorcha, Ivy, Schott, President, Signature Experiences, a unified for destinations
Marie McKenzie, SVP, Government & Destination Affairs, Carnival Corporation & plc; Daniel S. Farkas, EVP, General Counsel & Chief Development Officer, Norwegian Cruise Line Holdings (NCLH); & Matthew Weintraub, Director, Port Development, NCLH, share their histories & predictions for the future
THE PERFECT CRUISE DOCKS AT OUR ISLANDS.
Stop at any of our ports to experience unique culture, turquoise waters, and picturesque towns with endless shopping and attractions. Come experience the best the Caribbean has to offer.
In Puerto Rico, San Juan is just the beginning. Beyond the port of call, a rich, vibrant history awaits as you explore the cobbled streets of Old San Juan or venture farther to discover the ancient stone carvings of El Yunque National Forest. When it comes to deciding your next destination, only Puerto Rico lets you linger longer, explore more, and experience deeply. Forget where you came from. Embrace where you are. Learn more at DiscoverPuertoRico.com/transportation/cruises .
Florida-Caribbean Cruise Association (FCCA) 10390 USA Today Way Miramar, FL 33025
Phone: (954) 441-8881
Fax: (954) 441-3171 Published by: In Partnership with:
The information in this publication is provided “as is.” FCCA, CLIA and its Member Lines disclaim all representations and warranties, expressed or implied, with respect to any information, services, products and materials contained herein. FCCA, CLIA and its Member Lines will in no event be liable for any damage or losses as a result of your use of this publication.
10 FCCA Launches ‘Leadership Series’ Spotlighting Key Voices in Caribbean and Latin American Tourism Micky Arison, Chairman of Carnival Corporation & plc, and Alexander Gumbs, CEO of Port St. Maarten Group, take the helm for a new series designed to foster open, collaborative dialogue on the sector’s most pressing topics
12 FCCA Executive Spotlights Marie McKenzie, SVP, Government & Destination Affairs, Carnival Corporation & plc; Daniel S. Farkas, EVP, General Counsel & Chief Development Officer, NCLH; & Matthew Weintraub, Director, Port Development, NCLH, share their histories and predictions for the future
Meeting and Events
14 Business and Relationship Development Hit High Gear on the High Seas Dozens of cruise executives embarked on highlevel discussions, productive oneon-one meetings, and more with FCCA Platinum Members aboard Carnival Glory for the annual FCCA PAMAC Cruise Summit – and those same opportunities await Platinum Members in Puerto Plata, Dominican Republic this June
16 Cruise Line Leaders Share a Unified Message for Destinations Josh Weinstein, CEO, Carnival Corporation & plc; Michael Bayley, President & CEO, Royal Caribbean International; Christine Duffy, President, Carnival Cruise Line; Gus Antorcha, President, Princess Cruises; Chris Ivy, CEO, Margaritaville at Sea; & Joe Schott, President, Disney Signature Experiences, emphasize the importance of collaboration, infrastructure investment, and positioning destinations as strong brands
18 Maximizing Seatrade Cruise Global: Easy as FCCA Read all about it or venture to booth 975 to see how FCCA can help you improve your cruise business
Cruise ships docked at the port of Ocho Rios, Jamaica.
WELCOME TO PORT ST. MAARTEN
Port St. Maarten Group continues to solidify its reputation as one of the most strategic and advanced maritime hubs in the Caribbean. As a leading seaport for both cruise tourism and international trade, the port exemplifies resilience, innovation, and customer focus.
The Dr. A.C. Wathey Cruise Facility, featuring two cruise piers—one of which is among the longest in the region at 545 meters—can accommodate up to six ships simultaneously, including the world’s largest ship, Star of the Seas, which made her inaugural call on September 11, 2025.
Port St. Maarten’s cargo division operates as a 24/7, multi-purpose terminal, efficiently handling containerized and breakbulk cargo. With a three-berth quay, postPanamax cranes, and a fully digitized clearance system, the port supports growing regional trade with speed and efficiency.
As a key transshipment hub for nearby islands like Anguilla, Saba, St. Eustatius, and St. Barthélemy, it offers fast turnaround, smart logistics, and digital processing tools for real-time tracking and clearance.
Port St. Maarten is more than just a stop—it's a model of Caribbean maritime excellence, setting the standard for service, innovation, and strategic growth.
22 Cruise Lines Focus on Sustaining the Future of Coral Reefs CLIA members are working on innovative and ambitious ways to sustain and grow coral reefs, key marine habitats that are among the most diverse ecosystems on the planet, and extremely vulnerable to warming ocean temperatures
24 Disney Cruise Line’s Expansion Continues Happily Ever After
24 New Ships on Deck for Norwegian Cruise Line Holdings
25 Wind of Change for Windstar Cruises
26 Royal Caribbean’s Fifth Icon Class & New Discovery Class
27 Celebrity Cruises Continues to Redefine River Cruising
27 Silversea’s Next Phase of Enhancements
27 Major Refurbishments & Exciting New Entertainment for MSC Cruises
28 Virgin Voyages Sets a New Table
29 SeaDream Yacht Club Marks 25 Years of Redefining Luxury at Sea
29 Art at Sea: Spotlighting New Caribbean Talent
30 Strong Cruise Demand for 2026
Land
32 Jamaica: The Caribbean Cruise Destination That Keeps Getting Better Jamaica’s cruise sector is not only resilient but evolving with renewed investment, infrastructure upgrades, and innovative programs designed to elevate the cruise experience for both visitors and industry partners
34 The Dominican Republic to Welcome Year-Round Cruises from a New Homeport
37 The British Virgin Islands’ Tourism Record Buoyed by Cruise
37 St. Maarten, ‘Caribbean Destination of the Year,’ Strengthens Collaboration
38 Jennifer Matarangas-King Officially Sworn In as U.S. Virgin Islands Commissioner of Tourism
38 Puerto Rico Reaches Record Tourism Heights
39 Quintana Roo’s Cruise Boom
39 Aruba Airport Authority’s Enhanced Processing
39 Sandals Resorts Reaffirms Commitment to St. Vincent and the Grenadines
40 Say “I Do” to Colombia
40 New Cruise Terminal Headed to Los Angeles
41 PortMiami to Welcome New Royal Caribbean Cruise Terminal
41 Carnival Corporation Celebrates 20th Anniversary of Grand Turk Cruise Center
41 Carnival Cruise Line Launches Grand Bahama Advisory Council
41 MSC Cruises to Further Upgrade Ocean Cay
42 Norwegian Making a Splash at Great Stirrup Cay
42 Royal Caribbean’s Investment in Nuevo Mahahual
43 Silversea Unveils Spaces of Southernmost Hotel
44 The New Economics of Cruise Ports: Understanding the Asset Class Behind the Industry’s Destination Boom Carlos Torres de Navarra, MBA, Principal and Co-Founder of Azul Destinations, developers of Calypso Cove on Long Island, Bahamas, and a strategic advisor on cruise infrastructure and public-private partnership, explains the spectrum of economic and operational dynamics navigating cruise ports
47 Modern Cruise Terminals: Designing the Future of Cruise, On Land CLIA members and partners are investing in state-of-the-art, customdesigned cruise terminals that aim to both please the eye and move passengers from shore-to-ship with record ease
48 Global Cruises: Expansion, Innovation & Impact
Members & Travel Agents
54 From Insight to Impact: What FCCA Service Assessments Are Revealing About Cruise Destination Success Beth Kelly Hatt, Founder of Aquila Center for Cruise Excellence, FCCA’s exclusive training partner, details why “assessments create clarity, but it’s what destinations do next that determines long-term success”
56 FCCA Platinum Member Spotlights Patrick Melchoirs, Destination Services Manager, Aruba Tourism Authority; Tia Broomes, Senior Business Development Officer, Cruise Barbados Tourism Marketing Inc.; J. Arturo Musi Ganem, Advisor, Comatur SA de CV. & President, Mexican Cruise Association; Eduardo Gonzalez Cid, Founder & CEO, Café Azul Supplying Solutions; & Maritime Procurement Services share their success stories about FCCA Platinum Membership
Michael Bayley President & CEO Royal Caribbean International
John W. Chidsey President & CEO Norwegian Cruise Line Holdings
Rubén Rodríguez Chief Executive Officer MSC Cruises (USA) Inc.
Joe Schott President Disney Signature Experiences
FCCA STAFF
Michele M. Paige Chief Executive Officer
Adam Ceserano President
Terri Cannici Vice President, Operations
Omari Breakenridge Director, Digital Strategy & Creative Services
Mario Aguirre Director, Membership Events & Programs
Justin Paige Director, Communications
Bruna Milazzotto Director of Operations & Ports and Destinations Analytics
Jessica Lalama Executive Assistant
Vanessa Gutierrez Membership Administrator
Ministry of Tourism (Jamaica); Michele Paige; Joy Roberts, Executive Director, Jamaica Vacations Limited (JamVac); and Adam Ceserano, FCCA, during the PAMAC Cruise aboard the Carnival Glory in January.
Welcome to this issue of Travel & Cruise –and for many of you, welcome to Seatrade Cruise Global. I believe we all understand the importance of coming together to develop mutual understanding and success. Of course, this is how we continue to thrive and grow symbiotically.
Now the future is bright, with 2026 anticipating to again break records for cruise tourism and our partner destinations in the Caribbean and Latin America not only benefitting from cruise tourism’s success, but also finding new and innovative ways to attract cruise ships and guests – and then maximize that impact and convert them to stay-over guests.
So much of this is directly because of the constant communication and collaboration between cruise lines and destination stakeholders, something that has always been the core mission of Florida-Caribbean Cruise Association (FCCA) – and something that is also constantly improving.
In this issue, you will read about some of the efforts and initiatives driving this growth, and some of the people leading the way will take the spotlight.
Micky Arison, Chairman of Carnival Corporation & plc (and FCCA’s Chairman), and Alexander Gumbs, CEO of Port St. Maarten Group, help us launch our new ‘FCCA Leadership Series’ showcasing senior leaders who are shaping the future of tourism across the Caribbean and Latin America – and designed to foster open, collaborative dialogue on the sector’s most pressing topics.
Josh Weinstein, CEO of Carnival Corporation & plc; Michael Bayley, President & CEO of Royal Caribbean; Christine Duffy, President of Carnival Cruise Line; Gus Antorcha, President
of Princess Cruises; Chris Ivy, CEO of Margaritaville at Sea; and Joe Schott, President of Disney Signature Experiences share a unified message for destinations, emphasizing the importance of collaboration, infrastructure investment, and positioning destinations as strong brands.
Marie McKenzie, Senior Vice President of Government & Destination Affairs of Carnival Corporation & plc; Daniel S. Farkas, Executive Vice President, General Counsel & Chief Development Officer of Norwegian Cruise Line Holdings (NCLH); and Matthew Weintraub Director, Port Development, NCLH share their ‘origin stories,’ along with advice for destinations and stakeholders.
This edition also recaps the latest, exclusive FCCA Platinum Member event, which joined our members with dozens of high-level executives aboard Carnival Glory this January—along with a preview of the upcoming land-based event in Puerto Plata, Dominican Republic in June—all of which route an itinerary for mutual success, as well as building on the momentum of our initiatives to improve benefits for all through meetings, workshops, networking functions, and much more.
Highlights from the destinations and cruise lines show further evidence of the evolution that has taken place, along with some opportunities for the future, such as the cover story on Jamaica’s continuous progress in cruise tourism.
Of course, we also detail some of the opportunities awaiting our partners at Seatrade Cruise Global, including a revamped opening event and records for our marquee event (with 15 cruise line presidents and above) supporting our charitable arm that has benefited hundreds of thousands of lives in its decades of operation.
Hope to see you at booth #975 and future events!
Respectfully yours,
Michele M. Paige President FCCA
CLIA GLOBAL EXECUTIVE COMMITTEE
Micky Arison
Chair, Board of Directors
Carnival Corporation & plc
John Chidsey
President & CEO
Norwegian Cruise Line Holdings
Richard Fain
Former Chair, Board of Directors
Royal Caribbean Group
Jason Liberty
President & CEO
Royal Caribbean Group
Charles B. Robertson
President & CEO
American Cruise Lines
Pierfrancesco Vago
Executive Chairman MSC Cruises
Josh Weinstein
CLIA Chair
Chief Executive Officer
Carnival Corporation & PLC
CLIA STAFF:
Charles “Bud” Darr
President & CEO
Donald Brown
Senior Vice President Maritime Policy
Joshua S. Good
Chief Financial Officer
Karyn Gruenberg
Senior Vice President
Membership & Enterprise Development
Caroline Johnson
Senior Vice President
Travel Trade Membership
Lawrence Kay
General Counsel
Anne Madison
Senior Vice President
Marketing & Strategic Communications
Mike McGarry
Executive Director, North America
& Senior Vice President, Government Affairs
Jill Straniero
Senior Vice President
Digital Solutions & Global Information Technology
Behind every cruise ship, an economy goes to work.
CLIA’s 2024 Global Economic Impact Study, prepared by Tourism Economics, an Oxford Economics company, shows just how much economic force stands behind every voyage. In 2024, cruise generated $198.8 billion in global economic impact, contributed $98.5 billion to global GDP, supported 1.7 million jobs, and produced $60.1 billion in wages. North America and Europe accounted for more than 80 percent of global demand.
Cruise creates value far beyond the waterfront. It reaches communities through ports, tour operators, suppliers, shipbuilders, farmers, manufacturers, and small businesses worldwide.
Confidence makes that value possible. Ships arrive safely because maritime professionals work to shared standards, supported by regulatory oversight, crew training, pilotage, and vessel readiness. Reliability protects communities, sustains trust, and supports investment.
Cruise lines commit to capital years before a ship enters service. Those decisions reflect the long lead times this industry requires and the importance of policy, infrastructure, and coordination that support sustained growth. In 2024, cruise-linked spending reached $93.4 billion, including $45.9 billion in direct cruise line purchases.
Over the past quarter, CLIA focused on protecting the conditions that allow that growth to continue. At CLIA’s Pacific Northwest Symposium, cruise lines, government officials, ports, suppliers, and regional partners addressed the priorities that keep cruise strong and communities confident: safety, security, environmental stewardship, managed tourism, and operational coordination. CLIA and INTERFERRY also signed a Memorandum of Understanding at the
symposium to deepen cooperation on those shared priorities.
The same partnership principle applies in Europe, where policy decisions carry consequences well beyond the region itself. As the European Union finalized its Industrial Maritime Strategy and Ports Strategy, CLIA’s Global Executive Committee engaged policymakers in Brussels on decisions that will shape infrastructure planning, investment conditions, and policy signals across the maritime ecosystem.
That focus continued at CLIA’s European Summit in Madeira, where leaders concentrated on infrastructure readiness, decarbonization, governance, and closer alignment between industry and destination priorities. In my keynote armchair conversation with Patrick Verhoeven, Managing Director of the International Association of Ports and Harbors, one point came through with force: partnerships create real value when they drive action and shared planning. Nowhere is that more visible than in North America and the Caribbean. In 2024, the cruise industry generated $75.5 billion in total output in the US, contributed $41.4 billion to GDP, supported 333,000 jobs, and produced $25.8 billion in wages. This region does more than host cruise growth. It helps shape where that growth goes and how widely its benefits are shared.
We will share this case in Washington, DC, this summer when CLIA brings Cruise Caucus to Capitol Hill, giving lawmakers direct engagement with cruise lines and industry partners while reinforcing the industry’s role as a major driver of investment, jobs, wages, and economic activity.
When industry, government, and communities work in alignment, cruise turns economic strength into lasting public confidence, local prosperity, and a stronger future.
We Are Cruise,
Charles “Bud” Darr President and CEO
Cruise Lines International
Association
FCCA Launches ‘Leadership Series’ Spotlighting Key Voices in Caribbean and Latin American Tourism
Florida-Caribbean Cruise Association (FCCA) recently launched ‘FCCA Leadership Series,’ a new platform dedicated to showcasing senior leaders who are shaping the future of tourism across the Caribbean and Latin America.
Hosted by FCCA President Adam Ceserano, the series convenes influential voices from government and the private sector, senior cruise executives, FCCA Platinum Members, destination partners, ports and allied stakeholders. It is designed to foster open, collaborative dialogue on the sector’s most pressing topics: sustainable growth, economic impact, resilience, infrastructure development, and destination competitiveness.
“This series reflects FCCA’s commitment to meaningful dialogue and shared leadership across the Caribbean and Latin America,” Ceserano said. “These conversations highlight how collaboration and long-term vision drive stronger, more resilient tourism economies.”
Debut Episode Featuring Alexander Gumbs, CEO of Port St. Maarten Group
The debut episode features Alexander Gumbs, CEO of Port St. Maarten Group, hosted by Ceserano – with Gumbs’ story beginning with and stemming from his childhood fascination in tourism.
“Sometimes in life, your story kind of creates itself,” he answered when asked about his ‘origin story’ – tracing his progression from school to his career path based on being captivated as a kid seeing “tourists with big smiles and shopping bags…roaming the city” and eventually researching projects on cruise tourism, interning at a port, doing his thesis at a port – and then getting his first opportunity to work at the port.
“At that moment, I realized without even having that ‘click moment’…and I immediately agreed to join the port.
“And here I am 15 years later, full circle, as CEO of the port.”
His philosophy on leadership certainly has clicked – now rooted in collaboration, attentive listening, and seamless alignment between port strategy and destination-wide priorities.
“Sacrifices must be made to be successful,” he stated, while stressing the indispensable role of forward-thinking planning in creating resilient, adaptable infrastructure – all of which not only compete on the regional scale, but also against a global field.
“The focus is not solely on the port, but what are we doing as a destination within the region, within the world, from a global standpoint… And from that standpoint, keep pushing… We always want to be number one.”
He pointed out part of that focus includes eyeing with their partners need: “We will go the extra mile… We look at solutions and we listen.”
That synergy between the port and tourism was palpable – and noted by Ceserano, who asked how that has helped the destination.
Gumbs praised the collaboration over the years and informed, “That synergy goes a long way as you come to moments where decisions need to be made.”
The interview also examined another “transformational moment,” with Gumbs reflecting on the defining lessons of Hurricane Irma in 2017 – explaining how while not CEO of the port at that time, he was given the opportunity and essentially the leadership overnight: “I was tasked with connecting on a more strategic level with FCCA and looking at when we can return the business.
“That was the moment that triggered that next step…I basically had to figure it out and thanks to you and FCCA for the support during that very difficult period.”
While difficult, that period catalyzed accelerated innovation, sharper decision-making and strategic advancements at the port.
“In chaos, at times, comes opportunities,” he observed.
Looking to the future for the destination and region, the horizon is shimmering – St. Maarten is scoring well, among the top in terms of expenditures from passengers and crew, and the industry along with the Caribbean’s market share are growing. St. Maarten’s repeat rates are also increasing, so they are focused on investing in new experiences and hotspots.
However, he expressed concern that Caribbean ports and tourism authorities may be overlooking significant economic opportunities by focusing too heavily on increasing cruise head taxes and fees instead of strategies that boost visitor spending – describing the current emphasis on taxation as often being approached without fully accounting for the broader economic contribution of cruise passengers.
“I think at times the item or the topic is looked at with blinders on…not looking at a wider impact of the industry.”
Citing St. Maarten data, he noted that cruise visitors, who typically spend about five hours on island, average $163 per person. When adjusted for time, he explained, cruise passengers generate a higher perhour spend than stayover visitors: “The average per hour spent from a cruise standpoint is higher.”
Rather than concentrating primarily on fee increases, Gumbs advocated investing in compelling, high-value experiences that naturally encourage greater on-island spending. “I think we need to start focusing on where the dollars are being spent and how they are spread across the destination,” he said. Without showcasing “the full depth of the experiences or the unique opportunities” available, destinations risk “leaving the dollars on the table.”
His remarks come as several Caribbean destinations debate higher passenger fees to support infrastructure and public services, while industry stakeholders call for a balanced approach that sustains cruise growth and maximizes local economic impact. Gumbs emphasized that differentiated attractions, improved infrastructure and year-round appeal could deliver stronger, more sustainable returns.
He also underscored the importance of distinct island identities and regional collaboration. “The Caribbean is not a pool of destinations that are all the same,” he said, adding that the region’s future remains “bright” with the right focus.
The next stop on the itinerary for the FCCA Leadership Series was the “legend” himself, Micky Arison, Chairman of Carnival Corporation & plc – who also serves as FCCA’s Chairman.
After quipping that ‘legend’ was “another way of saying old,” he reflected on the cruise industry’s own humble beginnings before evolving to its current data-driven complexity.
“It was a much simpler business. We didn’t have social media; we didn’t even have cell phones [or computers]. We were operating on berthing books…So I learned in an environment where you could really learn all the business relatively easily.”
“…reflects FCCA’s commitment to meaningful dialogue and shared leadership…”
—Adam Ceserano FCCA President
“Sacrifices must be made to be successful.”
—Alexander Gumbs CEO of Port St. Maarten Group
One thing has remained constant, though – as he stressed that the core principle of making guests happy at a reasonable price is timeless: “If you’re delivering a great product at a reasonable price, it’s going to be successful. That was true 50 years ago, and it’s still true today.”
He also discussed his leadership philosophy, which centered on hiring the best people and empowering them to do their jobs – allowing them to learn from their own experiences.
“If they’re good people who are absolutely committed to doing the right thing, it can’t be anything but successful.”
Asked if that same principle applies to cruise destinations, he agreed and added, “If the countries are putting the right people in place…that really care about guest satisfaction and making things work for the guests, it’s going to work. And that’s what FCCA is all about – helping them do that.”
How can cruise companies and destinations work better together?
“The number one thing is communication. If we’re talking, we can work together,” he said and informed it is always better to hear problems and concerns directly.
It became clear that he both walks the walk and talks the talk when it comes to communication and collaboration. Upon reflecting on his tenure extending far beyond the cruise industry—and answering what brings him the most sense of personal pride—he continued to credit the people around him.
“I think it’s the success of the people that have been around us and I’ve worked with, whether that’s Josh Weinstein or Dwayne Wade… to be able to see their success and them turning around and giving back to their communities. It’s just a joy to see other people’s success.”
His advice to those considering a career in the industry was to ensure they love what they do, as passion is the key to success in a field dedicated to making people happy.
“You should love what you’re doing because what you’re doing is making people happy. I mean, there’s no better job than making people happy.”
As far as his own motivation, that stems from a competitive desire to “win,” which in business he defined as achieving long-term growth and ensuring the prosperity of the company’s people and the communities it serves.
“If we’re doing the right thing for our people and for the communities we serve, then you’re winning.”
Stay Tuned for More
The full FCCA Leadership Series interviews— recorded at FCCA headquarters in Miramar, Florida—are available on YouTube and FCCA social media channels, offering perspectives for ports, cruise lines and tourism officials navigating the sector’s evolving landscape.
More episodes will be released shortly, with other content (such as articles like this and editorials targeting regional media outlets) to follow.
FCCA Executive Spotlights
Marie McKenzie Senior Vice President of Government & Destination Affairs Carnival Corporation & plc
For Marie McKenzie — who serves as Chair of the FCCA Operations Committee in addition to her role at Carnival Corporation & plc — it was always a dream to work in the travel industry. As a child, she wanted to be a flight attendant: “I just looked at it as an opportunity to see the world.”
While working at the Arthur Andersen audit firm, she was seeking a career change when a headhunter introduced her to Carnival, giving her an opportunity to pursue that dream. After successfully securing the new job, she was able to learn many facets of the business. “By doing that, it really exposed me a lot to the cruise business, which I grew over time to really, really love.”
Now, part of her role is exposing others to the opportunities and dreams cruise tourism can provide them. Among the top
of her list is converting cruise guests to stayover guests – calling for “more collaboration with the hotel sector and the stayover market” and praising FCCA’s plans for a Cruise Conversion Program: “I think how we can work through that together will be important to increase guest traffic in the region.”
Of course, nightmares are also dreams, and some of the challenges keeping her up at night include rising costs across the world, especially regarding fuel and port costs, along with regulatory-related restrictions and frictions around emissions: “Our itineraries could become restricted …[and] won’t cover as many destinations as we have in the past.”
Outside of that, she sees a bright horizon ahead, with even more creative experiences from destinations and cruise lines. “I believe the future of cruising will see innovations that we have not even imagined in the past because guests are looking for unique and unusual experiences.”
She credits FCCA for some of that evolution: “FCCA is great at creating forums where we can gather, not just to learn, but to also have fun. Usually, when we’re gathering and we’re having discussions, there are learning opportunities that come out of that. There are things that we’re able to share and learn about how we do things differently or how we can do things better as an industry.
“I think if destinations participate in FCCA and in the forums that we do create, they will have a similar opportunity and a similar benefit learning from each other and all the cruise executives in a single space.”
Daniel S. Farkas
Executive Vice President, General Counsel & Chief Development Officer Norwegian Cruise Line Holdings
Daniel S. Farkas brings a fascinating blend of public service, maritime law and long-term industry vision to his role as Executive Vice President, General Counsel and Chief Development Officer at Norwegian Cruise Line Holdings. His
path into cruising began not on board a ship, but in a Miami-Dade courtroom, where his early career as an assistant state attorney laid the groundwork for a deep understanding of maritime operations, regulation and global commerce.
“That mix of legal and maritime work made the cruise industry a pretty natural next step,” he said. “When I joined Norwegian more than 20 years ago, I knew it would be the perfect place to bring together my legal background with an industry that touches global travel, hospitality and commerce every single day.”
Over time, his responsibilities expanded alongside the company’s global footprint, placing him at the center of some of the industry’s most significant development initiatives. Today, Farkas plays a key role in shaping Norwegian Cruise Line Holdings’ growth strategy across the Caribbean and Latin America — regions he describes as the backbone of cruising.
“There’s just no substitute for the variety and accessibility of experiences
Marie McKenzie
Daniel S. Farkas
in this region,” he explains. “Guests want those authentic, easy-to-reach vacations, and that’s a big part of why we’re making major investments in Great Stirrup Cay.” These investments, designed to elevate the guest experience while supporting longterm destination sustainability, include a two-ship pier, enhanced welcome facilities, a full tram system and a six-acre waterpark slated to open in 2026.
Beyond private destinations, Farkas emphasizes the importance of strong partnerships with homeports and regional destinations: “We’ve also deepened partnerships in Belize, the Dominican Republic and the U.S. Virgin Islands — all destinations that help us elevate the guest experience and contribute to tourism growth across the region.”
As a member of the FCCA Operations Committee, Farkas works closely with fellow cruise executives and destination stakeholders to address shared challenges, from infrastructure development to regulatory alignment. He points to FCCA’s role in facilitating dialogue around Mexico’s proposed cruise passenger tax as a clear example of collaboration in action.
“Through FCCA, we were able to work directly with federal and local officials to explain the impact it could have on itineraries, competitiveness and port communities.” The collaboration resulted in a phased approach balancing destination needs with itinerary viability. “It (was) a great example of how FCCA helps us find solutions that support both the industry and the destinations we visit,” he said.
Looking ahead, Farkas is energized by the continued diversification of cruising, from first-time guests to luxury and multigenerational travelers. With an ambitious newbuild program extending through 2036 across Norwegian, Oceania Cruises and Regent Seven Seas Cruises, he sees opportunity not only in fleet growth, but in deeper collaboration across the Caribbean and Latin America.
For FCCA members, he believes the value lies in engagement. “For new members, my biggest advice is simple: get involved. The more you participate, the more you gain. Bring ideas, build relationships and look for opportunities to solve problems together. That’s how you create value.”
Matthew Weintraub
Director, Port Development Norwegian Cruise Line Holdings
Matthew Weintraub brings a collaborative mindset and a forward-looking approach to one of the industry’s most critical functions: building strong, sustainable destination partnerships.
Weintraub’s path into cruising was anything but conventional. He began his career practicing law but soon realized the adversarial nature of the profession did not align with his long-term goals. Looking for a more collaborative and growth-oriented environment, he was introduced to an opportunity at Norwegian Cruise Line in revenue management — a move that would reshape his career.
That early role provided an immersive education in cruise operations, exposing him to deployment strategy, seasonality and the broader mechanics of the industry. While the learning curve was steep, Weintraub says the experience confirmed he had found the right fit…one he has not looked back from since.
Today, Weintraub sees the Caribbean and Latin America as regions rich with opportunity, anchored by their openness to cruise tourism and their ability to deliver authentic guest experiences. “We always say we want to go where we are wanted,
and the Caribbean is one of the most welcoming regions,” he reflects. From cultural immersion and local cuisine to world-class beaches and diving, he believes the strongest destinations are those where cruise lines, governments and communities work in alignment to welcome visitors and showcase what makes each place unique.
His commitment to partnership extends beyond operations and into community engagement, particularly through the FCCA Foundation. Weintraub cites the FCCA Holiday Gift Project as one of the most meaningful initiatives he has supported, noting its impact on more than 5,000 underprivileged children each year across the Caribbean. Working alongside fellow cruise lines, he helped develop a shirt sponsorship concept tied to FCCA conferences, with proceeds benefiting the project and creating visible recognition for donors.
Looking ahead, Weintraub is energized by the cruise industry’s continued growth and innovation: “The growth opportunities in the cruise industry are something I find very exciting. This industry is constantly coming up with more innovative products – both onboard the ships as well as at ports and our respective private islands.” He sees ongoing investment, creativity and collaboration as essential to meeting evolving guest expectations while ensuring long-term benefits for host communities.
As for the value of FCCA membership, Weintraub points to two key advantages: representation and connection. “Whenever there is an issue that affects the industry, we can always rely on FCCA to take the lead in organizing meetings to put the necessary individuals together to discuss issues before they become real problems.” He believes that face-to-face dialogue remains one of the most effective tools in the industry. Conferences and forums, he says, have helped build relationships that allow for quick collaboration and problem-solving across cruise lines and ports alike.
His advice to new FCCA members is simple but powerful: be present and be available. In an industry built on relationships, Weintraub believes that engagement is directly tied to opportunity — and that those who invest the time will see the returns.
Matthew Weintraub
Business and Relationship Development Hit High Gear on the High Seas
While cruises usually signify a long-awaited trip with family and loved ones for most, a group of hundreds gathered at Port Canaveral on January 5 ready to board Carnival Glory with another sense of anticipation.
The dozens of high-level cruise executives and delegation of FCCA Platinum Members—some of the top private and public stakeholders for cruise tourism in the Caribbean and Latin America (including five ministers), along with their guests of business partners and even family members—knew the opportunities awaiting beyond the onboard and onshore offerings at the brand-new Celebration Key and Nassau in The Bahamas.
As usual, the FCCA’s annual PAMAC Cruise Summit put business and relationship development in high gear on the high seas through an agenda ranging from meetings to unique networking opportunities through receptions and tours together, offering a healthy balance of work and Carnival-style fun.
After all, linking some of the premier players of destinations’ private and public sectors with the high-level cruise executives not only offers vital collaboration and
promotion, but also makes them comfortable together to form invaluable, synergistic partnerships.
“FCCA Platinum Membership events like the PAMAC Cruise Summit are essential to both the members and cruise line representatives,” said Micky Arison, chairman of Carnival Corporation & plc and the FCCA. “They join some of the industry’s most influential decision makers with significant stakeholders, which leads to positive developments for all parties.”
Soon after Carnival Glory launched, members and executives embarked on those chances for positive developments at the first scheduled event, a business card exchange reception, where they swapped
“…it gives them a real vantage point in knowing what the lines are looking for…”
—Albino Di Lorenzo Sr. VP, Operations, MSC Cruises USA
not only cards and salutations, but also trends and developments – from a new product to a new child or hobby.
Dinner followed, where the group could continue their discussions or start new ones at their leisure while enjoying the appetizing choices of dining partners who decide where ships call, what is used and sold onboard, and how to invest in products and infrastructure – or to simply enjoy the company of their family or fellow members.
The next morning featured a funfilled free day in Carnival’s sparkling-new private island development, Celebration Key, where the group could experience paradise in the exclusive destination from Carnival – nestled on the south side of Grand Bahama Island, designed for Carnival guests, and perfect for everybody who appreciates fun and natural beauty with features including a mile-long white sand beach, the largest freshwater lagoons in the Caribbean, and five “portals” to enjoy.
Allowing for some invaluable R&R time mixed with B2B opportunities and the chance to experience the destination, the excursions also put the shoe on the other foot, allowing the group to see what they want to experience and how they want to be treated, along with getting a different perspective of crowd control, passenger flow, transportation to and from cruise ship, and tour guide interaction.
The following day featured not only Nassau, but also one of the Summit’s most important proceedings, the FCCA PAMAC Industry Meeting. A fixture of both annual PAMAC events, the meeting joined the entire group to discuss operations and developments, with a spotlight on product development, itinerary development, and more – with Platinum Members able to present any point to a panel of Member Line executives that was led by FCCA Operations Committee Chair and Senior Vice President of
Government & Destination Affairs, Carnival Corporation & plc, Marie McKenzie.
Presentations from both executives and members also took the spotlight, including Carlos Estrada, Director of Commercial Home Port Operations at Carnival Cruise Line, reflecting on a milestone year for the brand while outlining what lies ahead, and Matthew Weintraub, Director, Port Development at Norwegian Cruise Line Holdings Ltd., highlighting the company’s strong momentum and long-term commitment to the Caribbean.
In all, the meeting was a treasure trove of invaluable industry intelligence, preparing for the challenges and opportunities that lie ahead, with the executives sharing insight and wisdom, and underscoring the importance of networking and advocacy.
The next day was anything but a lazy day at sea, with FCCA’s patented one-on-one meetings happening at over 20 knots. During the session, members privately met with pre-selected executives. Often these executives filled a required need for discussing and presenting new business, as they have the knowledge to offer their input and cruise lines’ perspectives to make a more viable business model or potentially tailor offerings for brands and guests.
“The one-on-one meetings allow for us to address the specific concerns or learn about new products from Platinum Members,” Albino Di Lorenzo, Senior Vice President of Operations for MSC Cruises. “This is an important tool for both the members and the cruise industry. For us, we frequently learn about new developments and products, and we can help finetune them to best fit the cruise lines. For the members, it gives them a real vantage point in knowing what the lines are looking for and how to appeal to them.”
That evening featured the final event, the Farewell Reception, which gave the group time and freedom for more product promotion and discussions including not only work, but also the enthusiasm about the activities and even some of the lessons learned and inspiration given, before starting to look forward to the next PAMAC event.
Grisha Heyliger-Marten, Deputy Prime Minister and Minister of Tourism,
“…lets them better understand not only the latest happenings and offerings, but also each other…”
—Michele Paige CEO, FCCA
Economic Affairs, Transport and Telecommunication of St. Maarten, summed it up well in an interview during the event where she shared how her second year at the Summit marked a shift from learning the cruise industry to advancing concrete projects and partnerships:
“You come to this event, and you see what FCCA brings to the table to help develop the product – and it works.”
Upcoming FCCA PAMAC
Destination
Summit in Puerto Plata, Dominican Republic
Taking place in Puerto Plata, Dominican Republic from June 22-26, the Destination Summit will give a land-based perspective of the PAMAC events’ trademarked series of meetings, workshops and networking events connecting Platinum Members with senior cruise industry leaders to discuss trends and develop relationships and mutual benefits, while showcasing the Dominican Republic and working towards the destination’s goals as a strategic partner of FCCA.
“We cannot be prouder to offer events like these to foster mutual growth for Platinum Members and Member Line executives,” said Michele Paige, CEO, FCCA. “Bringing together these two vital entities in a comfortable setting lets them better understand not only the latest happenings and offerings, but also each other, which has proven to be one of the best ways to synergistically grow and improve.”
By hosting the event, Puerto Plata will display local sites, facilities, food, products and more – including its airfare and hotel options – to the influential audience. Additionally, the Dominican Republic can coordinate specialized meetings with the attending executives for government leaders, tour operators, suppliers and more to help locals prosper from cruise tourism.
“We are honored and excited that the Dominican Republic will host this crucial event for our cruise executives and Platinum Members – and continue the destination’s efforts to build record tourism numbers,” continued Paige. “Hosting the event will further advance the Dominican Republic’s initiatives by showcasing the destination to the prestigious audience, along with giving opportunities for strategic meetings.”
Cruise Line Leaders Share a Unified Message for Destinations
Cruise line presidents and CEOs took the spotlight during the FloridaCaribbean Cruise Association’s (FCCA) keynote event—and the only official cruise conference and trade show taking place in and representing the Caribbean and Latin America—the 31st Annual FCCA Cruise Conference & Trade Show in San Juan, Puerto Rico.
Beyond featuring a week of high-level discussions, productive one-on-one meetings, and renewed commitment to advancing the cruise industry through collaboration, innovation and sustainable development, the event—hosted in partnership with the Puerto Rico Tourism Company and attracting senior cruise executives, government ministers and directors of tourism, and tourism stakeholders—also showcased the leaders of the world’s top cruise brands.
Josh Weinstein of Carnival Corporation & plc, Michael Bayley,
President & CEO of Royal Caribbean, Christine Duffy, President of Carnival Cruise Line, Gus Antorcha, President of Princess Cruises, Chris Ivy, CEO of Margaritaville at Sea, and Joe Schott, President of Disney Signature Experiences joined during the event’s ‘CEO Spotlight’ and ‘Presidential Panels’ to share their perspectives and expertise.
The discussions explored new ship classes, destination development, and the
“The big opportunity comes with the collaboration with destinations.”
—Michael Bayley President & CEO, Royal Caribbean International
evolving relationship between cruise lines and Caribbean partners. Executives particularly emphasized the importance of collaboration, infrastructure investment, and positioning destinations as strong brands, with exclusive destinations serving as models of community integration and innovation.
In all, one major theme was alliance, with the panelists unilaterally agreeing and arguing that the industry’s future growth was fundamentally tied to forming deep, collaborative, and longterm partnerships with destinations to co-develop infrastructure and guest experiences.
“The big opportunity comes with the collaboration with destinations,” said Bayley, who elsewhere pointed to the “economic driver” that the cruise industry has created in the Caribbean, with over 50 percent of the entire Caribbean tourism being cruise tourism.
“In many ways, an island you could say is a brand, and within that island there are multiple experience which are multiple products – and I do think that there is an opportunity to put more focus into planning for the future from a destination perspective, thinking more clearly about the kind of consumers, the market that they’re operating in, and then making sure that the products, the experiences that are being created really are curated to deliver a phenomenal experience to the customer.”
Weinstein encouraged destinations to maximize their vantage point – “I would look at cruising as a bit of a doorway to destination tourism…
“It gives you the opportunity to showcase the best that you have to offer so that people want to go directly and spend time with you… I think that is a mutually beneficial symbiotic relationship that we should be exploring and pushing on for the long term.”
According to Schott, cruise lines and destinations “do need each other in a meaningful way – so open and honest conversation about what will create win-win opportunities is what we need to talk about and expand upon that….”
Other unanimous themes included focuses on long-term visions and brand trust being a critical asset built upon a foundation of core principles, such as safety and transparency, and reinforced through thousands of small, daily operational decisions.
The panel also highlighted the appeal of premium, destination-rich itineraries shaped through partnerships, and the growing value of authentic, immersive local experiences.
Duffy detailed the successful launch of Celebration Key in Grand Bahama, clarifying it was an exclusive port of call integrated with the local community, not a private island, explaining how people can still go off island and explore shore excursion opportunities—while also potentially benefitting a host of locals—opposed to Carnival’s numerous private island options, as well as other exclusive ports like Amber Cove in the Dominican Republic or Mahogany Bay in Roatan.
Antorcha explained that Princess Cruises catered to a premium market seeking “destination rich” and active
“…likely influence a longer trip in the future.”
—Christopher Ivy CEO, Margaritaville at Sea
experiences, which informed their deployment strategy across the entire Caribbean, including longer and more port-intensive itineraries.
Ivy echoed the panel’s sentiments and the importance for destinations to utilize their perspective: “I think the way to think about it is you get this great opportunity for someone to experience your destination and then likely influence a longer trip in the future.”
Speaking of destinations, panelists used the platform to urge regional governments to avoid excessive taxes and unexpected fees that could impact deployment decisions, stressing the need for transparent, long-term partnerships to drive shared growth.
All panelists underlined that destinations must innovate their local experiences and work in close partnership with cruise lines. They issued a strong, unified warning that sudden or excessive increases in taxes and fees—or treating cruise lines like a “piggy bank”—threatened the value proposition of cruising and could negatively impact deployment decisions.
“It’s a partnership, and you can’t sit back and say what worked in the past is going to continue to work,” said Duffy. “It is all about continuous improvement and innovation and really understanding who the guests are…”
Puerto Rico Governor Jenniffer González-Colón also encapsulated this premise in some of her remarks informing why Puerto Rico wanted to host the event – and reflect their “enduring confidence in the global cruise industry,” telling, “this is culture, this is opportunity, this is a mix and a variety of entertainment and, of course, history…”
Additionally, renewed calls were made for a coordinated regional approach to employing Caribbean seafarers, acknowledging the challenges but highlighting success stories emerging through the Caribbean Maritime University.
“There needs to be a comprehensive, sensible, pragmatic approach to Caribbean seafarers,” said Bayley, who provided a candid assessment of the difficulties in hiring Caribbean nationals for crew positions, citing the high cost of litigation as a major barrier and calling for a regional, standardized approach to employment law like the system in the Philippines.
Maximizing Seatrade Cruise Global: Easy as FCCA
Seatrade Cruise Global is an exciting time for Florida-Caribbean Cruise Association (FCCA), synonymous with renewing and creating business partnerships, discussing ideas and tackling industry issues with the attending cruise line representatives and global stakeholders. While these opportunities are vast during the event’s standard programming, FCCA maximizes chances for its Platinum Members and partners throughout the Caribbean and Latin America.
After all, Seatrade and FCCA have developed a strong, synergistic relationship while working together for more than a quarter century. The collaboration began back in the early 1990s, with FCCA actively participating in the planning and organization of Seatrade –and Seatrade supporting FCCA’s annual conference, fundraising events and charitable activities.
Today, that collaboration benefits FCCA members participating in Seatrade Cruise Global. As with everything in which FCCA participates, one of its main goals is to positively impact the working relationship between its partners from destinations’ private and public sectors along with executives from FCCA Member Lines that represent more than 90 percent of the ocean cruise capacity.
One of the ways FCCA does this is by providing multiple events and opportunities to put members on a first-name basis with high-level executives from Member Lines—even presidents and CEOs—to forge relationships that can put a foot in the door and welcome more business. This is a key component of the FCCA Platinum Membership program and a vital resource for any entity doing or desiring business with the cruise industry.
To foster these engagements during Seatrade and help actualize the numerous resources and high-level attendees, FCCA has programmed a block of functions coinciding with the event to ensure that Platinum Members have a direct line to FCCA Member Line executives.
The FCCA pavilion (booth #975) serves as the site for many of these. Besides being a one-stop shop for all attendees to learn more about FCCA and what it offers, the booth also hosts networking receptions to promote destinations and companies, while bringing together Platinum Members and cruise executives in a private atmosphere. Plus, many of the same executives and members cycle in and out of the booth for meetings arranged by FCCA.
There are also the annual FCCA events that have become tradition for many cruise executives and Platinum Members,
while also serving as a testament of the focus on constant growth and innovation.
The annual welcoming reception will now serve as a twofer for the first time ever, with the traditional opportunities for members and cruise executives to reacquaint and prepare for the days and discussions ahead – followed by a groundbreaking fundraising event for the FCCA Foundation. Both taking place at Lucky Strike Miami, and both sponsored by the U.S. Virgin Islands (USVI) and the West Indian Company (WICO), the events are sure to pick up spare opportunities – and return relationship and business building for all.
FCCA’s main event for Seatrade Cruise Global is also continuing to break its own records – with 15 Presidents and/ or CEOs from FCCA Member Lines confirmed as of February 17. Now in its third edition and again taking place at Papi Steak Miami, the ‘Shining Stars FCCA Foundation Dinner’ will gather attendees and high-level cruise executives for an exclusive, executive-packed event.
The invitation-only event was coordinated by FCCA, sponsored by a multiyear and collaborative agreement with Diamonds International, and supported by FCCA Member Lines – with Presidents, CEOs, and more high-level cruise executives hosting tables to raise money to support the association’s charitable arm, the FCCA Foundation.
“FCCA has a way of making business and networking fun at events like this, and I am confident that this one will not to be missed, especially considering the worthy cause it represents,” said Micky Arison, Chairman of FCCA and Carnival Corporation & plc.
All event proceeds will go directly to the FCCA Foundation’s efforts and its focus on building a foundation for youths throughout the Caribbean and Latin America, with a proven track record of assisting hundreds of thousands of children through primary objectives of education, sports, and career-building opportunities to help them thrive in the present and future.
One of the FCCA Foundation’s main events took place recently, when Santa climbed down cruise ship smokestacks instead of chimneys, delivering thousands of gifts to dozens of destinations throughout the Caribbean and Latin America for the 24th annual FCCA Foundation Holiday Gift Project.
The FCCA Foundation contributed gifts selected for age groups and genders specified by the destinations. With Member Lines’ cruise ships serving as a sleigh and crew as elves, presents were delivered to the destinations, where representatives coordinated festivities both on board and on land. During the celebrations, with guests often ranging from Santa and Shrek to Mickey Mouse and The Cat in the Hat, the children not only received their presents, but also the gift of a memory that will last a lifetime.
“FCCA opens the door to the cruise industry and puts you in the middle of the action.”
—Micky Arison Chairman, FCCA and Carnival Corporation & plc
The spirit and cheer extend past the children; all of those involved exemplify it and realize the project’s importance, knowing the children probably would not receive toys and smiles otherwise.
“Thanks to your efforts, both the children and their accompanying adults enjoyed a wonderful experience, including the gift distribution by Santa Claus and his helpers,” said Carol Marrero Ortega of the Puerto Rico Tourism Company (PRTC). “The feedback from all attendees was overwhelmingly positive, and they left with fond memories of the event. Thank you all for being part of this special occasion.”
Ortega touched not just on the sentiment, but also on part of the importance of the festivities and the meaning for all involved – helping kids enjoy being kids, a concept seemingly simple, but mostly unknown to the children in shelters and homes benefitted by the project, and something that has a lasting effect on all involved.
Of course, many attending Seatrade are acutely aware of the cruise industry’s interest and ability in assisting communities and benefiting lives and livelihoods – and Seatrade Cruise Global will again provide a clear vision of the industry’s past, present and future while assisting participants with its success-proven formula combined with numerous new features.
But FCCA offers backstage passes to visit the rock stars: key decision makers from FCCA Member Lines. Or, as Micky Arison said, “FCCA opens the door to the cruise industry and puts you in the middle of the action.”
Cruise Lines Focus on Sustaining the Future of Coral Reefs
by Catharine Hamm
Cruise
Lines International
Association (CLIA) members are working on innovative and ambitious ways to sustain and grow coral reefs, key marine habitats that are among the most diverse ecosystems on the planet, and extremely vulnerable to warming ocean temperatures. CLIA places environmental sustainability among its top priorities, including the health of the oceans.
CLIA member cruise lines are taking a leading role as an energizing force for change, partnering with marine science organizations and universities in coral reef restoration initiatives. Member lines are also focused on public engagement and helping guests understand the need to preserve and sustain coral reefs.
These are among the ambitious cruise line-sponsored projects underway.
MSC Cruises is involved in the preservation and growth of coral species through the MSC Foundation’s “Super Coral Reefs Program,” which is playing an important role in revitalizing coral populations, including the critically endangered elkhorn and staghorn corals. Among projects, MSC is supporting the growth of coral trees. Once they reach a certain level of growth, the coral trees are transplanted into MSC’s offshore nursery of Ocean Cay,
MSC’s private island in the Bahamas, and eventually to coral reefs. Under development is a scalable model that MSC hopes will aid coral reef restoration worldwide. Partners include Bahamian and international scientists, universities and conservation organizations, with research shared in scientific publications. In 2025, MSC opened a Marine Conservation Centre on Ocean Cay. The facility includes 22 coral tanks used for growth and scientific study by marine scientists and students. Cruise guests can visit the center to gain a great-
er understanding of the importance of healthy coral.
Royal Caribbean Group has joined with the Inter Miami CF soccer team and the University of Miami Rosenstiel School of Marine, Atmospheric, and Earth Science to support the school’s citizen science program, Rescue a Reef, in South Florida. The triad focuses on bringing back the growth of marine invertebrates in more than 1,000 coral colonies off Miami. Royal Caribbean Group also underwrites coral restoration work with the
Marine Resilience & Sustainability Center (MARES), dedicated to restoring the biodiversity of the Caribbean Sea. The center’s work has included the rehabilitation and repair of nearly 50 acres of delicate marine ecosystems. In addition, Royal Caribbean has placed “reef balls,” which mimic natural reefs as habitats for marine life, near Perfect Day at CocoCay, the cruise line’s private island in the Bahamas. These balls, weighing some 1,750 pounds, help create a home for coral and sustain its growth.
Disney Cruise Line plays a key role in coral reef restoration through the Disney Conservation Fund (DCF), which supports the Coral Reef Foundation, the world’s largest non-profit focused on restoring coral reefs. Disney’s work has blossomed from its initial efforts in planting a few thousand corals in Florida’s Coral Reef to a program that now numbers in the tens of thousands of corals. The cruise company has also helped create a Pillar Coral Recovery Project focused on growing and preserving Pillar corals, a somewhat rare species that the U.S. National Oceanic and Atmospheric Administration (NOAA) Fisheries describes as cigar-like clusters growing upward. In addition, DCF has
also supported work in coral genetics, and education efforts including “Coral Reefs and You,” a student education program, which educates on the importance of coral reefs, including on local economies, and stresses the need for conservation efforts.
Windstar Cruises is involved in coral reef restoration though a collaboration with Coral Gardeners, an organization based in French Polynesia’s Moorea, part of the Windward Islands, about 11 miles northwest of Tahiti. The organization’s goal is to restore reefs through “innovative coral farming and transplantation.” The program began on Windstar’s Star Breeze in 2022, with Windstar adopting 1,000 corals and encouraging guests cruising Tahiti to do the same for a $35 per person donation. Since then, Windstar has encouraged guests on any itinerary to adopt a coral, which they can gift to friends or family. More than 3,500 corals have been adopted. A goal of the line is a dedicated coral nursery. Windstar also takes interested guests in French Polynesia on an excursion to see what Coral Gardeners does. They are introduced to staff who educate them about growing coral and steps taken towards restoring reefs.
Disney Cruise Line’s Expansion Continues Happily Ever After
Disney Cruise Line welcomed its newest ship, Disney Adventure, to its rapidly expanding fleet in a dazzling entertainment showcase that celebrated the beloved Disney stories, characters, and music that come to life onboard. The elegant artistry of the christening ceremony punctuated the introduction of the cruise line’s first ever ship to sail in Southeast Asia.
In the Walt Disney Theatre aboard the ship, guests witnessed the magic of Disney storytelling come to life through regional vocalists and musicians, incredible video effects, and star-studded surprises, including special appearances from Captain Mickey Mouse and Captain Minnie Mouse. A 23-piece orchestra, Hollywood Performing Arts Hall of Fame inductee Jed Madela, and international recording artist of Eurovision fam Dami Im guided the show through classic Disney, Pixar, and Marvel melodies accompanied by stunning visuals that sprung to life on screens that surrounded the stage and seemed to engulf the audience.
Chairman of Disney Experiences and incoming CEO of The Walt Disney Company, Josh D’Amaro, and President of Disney Signature Experiences, Joe Schott, joined the artists on stage to mark the momentous occasion.
“The Walt Disney Company has always been built on the power of storytelling and innovation – and Disney Cruise Line brings those values to life in extraordinary ways. Our cruise ships are ambassadors of our brand that carry joy, wonder and enchantment to destinations around the world,” said D’Amaro. “As our first ship to homeport in Asia, the Disney Adventure represents a new chapter for Disney Cruise Line and will introduce Disney to audiences who may be experi-
encing our magic for the very first time. It offers fans across this region an opportunity to immerse themselves in unforgettable ways and create memories that are uniquely Disney.”
The Godparent of Disney Adventure, Robert Downey Jr., lent his voice to the ceremonial blessing for good fortune for the ship, which marks Disney Cruise Line’s eighth ship and its largest to date.
Additionally, new details about the next Disney Cruise Line ship, including the vessel’s name and design theme, were announced at the 2026 Walt Disney Company Annual Shareholders Meeting by D’Amaro during his historic first day at the helm of the company.
Fittingly revealed during an exciting moment of optimism and transformation for the company, the next ship in the Disney Cruise Line fleet will be named Disney Believe, honoring the dreamers and doers who dare to pursue their own happily ever after.
Disney Believe is the fourth installment in Disney Cruise Line’s groundbreaking Wish class. A signature design feature of the Wish class is each ship’s distinctive motif: an imaginative theme that shapes every part of the guest experience, from live entertainment to venues and décor. Like its sister ships—the enchantment-themed Disney Wish, adventure-themed Disney Treasure and heroes and villains-themed Disney Destiny Disney Believe has its own unique story to tell: one of promise and possibilities.
The ongoing expansion will grow the fleet to 13 ships by 2031, including Disney Adventure, which sailed its maiden voyage from Singapore on March 10; Disney Believe, expected in late 2027; the introduction of a brand-new class of ships in 2029; and an agreement with Disney and Oriental Land Co., Ltd. (OLC) to introduce Disney cruise vacations to Japan in 2029.
New Ships on Deck for Norwegian Cruise Line Holdings
In addition to welcoming guests on Norwegian Luna , unveiling Norwegian Aura , and Oceania Sonata taking form, Norwegian Cruise Line Holdings Ltd. (NCLH) had more to celebrate during the quarter, including an agreement for the design and construction of three new cruise ships.
Norwegian Luna Welcomes First Guests
Norwegian Luna showed off her striking next-generation design as she began her inaugural transatlantic voyage. NCL’s newest ship welcomed her first guests in Rome on March 10 and made her U.S. debut in Miami on March 23.
“Norwegian Luna is an absolutely beautiful ship and the true definition of what it means to cruise with NCL,” said Marc Kazlauskas, president of Norwegian Cruise Line. “After getting a first look at the ship, I am so excited for guests to enjoy the wide-open, outdoor spaces bringing them closer to the sea, the intimate yet thoughtful areas to retreat to and the electrifying entertainment and mouthwatering cuisine. Norwegian Luna gives guests the freedom to vacation their way and the opportunity to reconnect with those who matter most while making memorable moments along the way.”
Building on the innovative foundation of Norwegian Aqua , Norwegian Luna features a collection of standout attractions designed to deliver unforgettable moments at sea. Highlights include the Aqua Slidecoaster, NCL’s exclusive hybrid between a waterslide and rollercoaster, which was recently named the “Best Water Park Ride/Attraction” by the International Association of Amusement Parks and Attractions.
Norwegian Aura Unveiled
Norwegian Cruise Line also unveiled and opened for sale Norwegian Aura , the longest and largest vessel in its
fleet, which will homeport in Miami beginning in June 2027 following her debut in Europe in late May 2027.
Setting a new standard in size and scale for NCL’s fleet, Norwegian Aura will be almost 1,130 feet long, 169,000 gross tons and accommodate 3,840 guests at double occupancy. At 10% larger than her predecessors, Norwegian Aqua and Norwegian Luna, Norwegian Aura has been thoughtfully designed to deliver curated, family-focused experiences, complemented with reimagined guest favorites.
At the center of the action is the allnew Ocean Heights, an open-air activities complex that shifts from fun by day to a vibrant, laid-back atmosphere at night, creating a lively space for the whole family.
Oceania Sonata Taking Form
Oceania Cruises celebrated a pivotal milestone in the construction of its next-generation ship, Oceania Sonata , as the keel of the ship was laid at the Fincantieri shipyard in Marghera, Italy. The ceremony, an important maritime tradition, honored the rich heritage of shipbuilding, the importance of partnership, and underscored the line’s bold vision of its future.
“Oceania Sonata embodies the next chapter in our legacy of redefining luxury travel, and we are proud to mark this occasion as we cement our position in the industry,” said Jason Montague, Chief Luxury Officer of Oceania Cruises.
Set to embark on her maiden voyage in August 2027, Oceania Sonata marks the next evolution of Oceania Cruises’ acclaimed fleet. She will be followed by three sister ships, Oceania Arietta , scheduled to join the fleet in 2029, and two as-yet-unnamed Sonata class vessels in 2032 and 2035.
Oceania Sonata will be the line’s ninth ship and follows its two Allura class vessels, Oceania Vista and Oceania Allura , launched in 2023 and 2025, respectively, to great global acclaim.
Three New Ships
Additionally, NCLH entered into an agreement with Fincantieri for the design and construction of three new cruise ships, further advancing the company’s long-term fleet development strategy across its brands.
The order includes one ship for each of the Company’s three award-winning brands, with one to be a sister ship to Oceania Sonata, one as a sister ship to Seven Seas Prestige, and one as a sister ship to the previously announced Norwegian Cruise Line newbuilds order. All three ships will be delivered between 2036 and 2037.
Following this agreement, NCLH now has a total of 17 newbuilds on order, with NCL totaling eight newbuilds through 2037, five newbuilds for Oceania Cruises to be delivered through 2037 and four newbuilds to be delivered through 2036 for Regent Seven Seas Cruises.
Wind of Change
Windstar Cruises debuted its newest allsuite yacht, Star Seeker, with a splash at its Miami Christening Event that honored the line’s legacy while ushering in a new era, one marked by yet another new ship.
The Christening Event
Libby Anschutz, daughter of Windstar’s owner Phil Anschutz, took center stage at Star Seeker’s christening ceremony to deliver a heartfelt message, offering well wishes for the yacht and all who will sail aboard. In a moment steeped in maritime tradition, she followed with the ceremonial breaking of a champagne bottle against the hull, formally naming and welcoming Star Seeker to the fleet and underscoring the Anschutz family’s vision for warm, thoughtfully crafted journeys at sea. Libby’s role as Godmother continues a meaningful family connection to Windstar, echoing the christening of Star Pride by her mother Mrs. Nancy Anschutz. Libby’s sister Sarah Anschutz is set to christen Windstar’s second new ship, Star Explorer, June 2027 in London.
Windstar’s President Christopher Prelog kicked off the event with a reminder about what makes Windstar special and brings guests back. “It’s the way you feel when you are on board a Windstar ship. The smiles from the crew, the genuine conversation, the kindness and caring that flows through the ship every day. This is the Windstar culture that’s been part of the company since it began with two small sailing ships, and it continues today.”
Star Seeker’s Captain Tom Schofield shared how meaningful it is to see a ship come alive once crew and guests come aboard and then introduced his senior officers and crew. Three current ship
godmothers were notably present to welcome the new ship and godmother into the fold: Mrs. Louise Andren, godmother of Windstar’s first ship Wind Star and wife of founder Karl Andren; Mrs. Nancy Anschutz, godmother of Star Pride and wife of owner Phil Anschutz; Ms. Gloria Bohan, godmother of Star Legend , a travel industry leader. Pastor Bill White from Christ Journey Church provided a blessing for the ship before the evening concluded with a send-off firework show above the harbor.
About Star Seeker
Star Seeker is the first new build in the Star Class fleet, designed for just 224 guests and crafted to reflect Windstar’s hallmark style: intimate, immersive, and effortlessly elegant. It features 112 beautifully appointed accommodations, most featuring private verandas or floor-toceiling infinity windows, including two new aft-facing Horizon Owner’s Suites with wraparound balconies. Designed for comfort and elegance, suites include walkin mosaic glass showers, fully stocked mini-bars, and premium amenities in top-tier categories. Onboard, guests can enjoy five included dining venues, a full-service spa with a dramatic two-deck entrance, and a reimagined Marina with direct ocean access.
Looking Ahead: Star Explorer
Star Explorer, sister ship to Star Seeker, debuts in December, bringing Windstar’s signature small-ship style to some of Europe’s most captivating, and hard-toreach, destinations year-round. Carrying just 224 guests, Star Explorer is designed to sail where larger ships simply cannot, gliding into river ports and city centers like London on the Thames.
Her itineraries are deeply immersive and port-intensive, with longer stays and overnights in destinations. On board, the atmosphere is relaxed and refined, mirroring Star Seeker, with 112 spacious suites, many with either private verandas or infinity windows, including two new Horizon Owner’s Suites, World Spa by Windstar, and Windstar favorites like Yacht Club Café, Basil + Bamboo, Amphora, and the signature Marina with complimentary watersports, open dining, and a warm, attentive crew.
Royal Caribbean’s Fifth Icon Class & New Discovery Class
Royal Caribbean celebrated a major moment with the first cut of steel for the fifth ship in the record-breaking Icon Class, marking the start of construction on the new vacation experience set to debut in 2028. The initial cut of steel kicks off the official start of production and the multiyear journey ahead, where thousands of experts across design, naval engineering, architecture and more will come together to make the world’s best family vacation a reality.
The newest revolutionary vacation will continue the Icon Class legacy of delivering the world’s best family vacations with an all-encompassing combination of experiences – from beach escapes, resort getaways and the theme park thrills. The fifth Icon Class ship joins the expanding lineup that includes Legend of the Seas, debuting in July 2026 in Europe, and a fourth Icon Class ship arriving in 2027, with options in place to build a sixth and seventh.
Additionally, Royal Caribbean Group announced a series of agreements with the Chantiers de l’Atlantique (CdA) shipyard in Saint Nazaire, France to secure the construction of its highly anticipated Discovery Class ships that will redefine how Royal’s guests experience the world. The agreements include two firm ship orders with options for four additional ships. The first ship in the class is set to debut
in 2029, while the second ship is scheduled to be delivered in 2032.
“The Discovery Class represents our continued commitment to shaping the future of vacations. These ships will be a showcase of what’s possible when design meets purpose, ultimately bringing the world closer to our guests,” said Jason Liberty, Chairman and CEO, Royal Caribbean Group. “Through our partnership with Chantiers de l’Atlantique, we are leveraging France’s world-class shipbuilding ecosystem and new technology to, once again, reimagine the industry for decades to come.”
This partnership builds on a legacy that began in 1985, when Chantiers de l’Atlantique constructed Royal Caribbean Group’s original Sovereign Class ships and continues today with groundbreaking ship classes, including Oasis Class, as well as Celebrity Cruises’ Edge Series, and now, Royal Caribbean’s new Discovery Class.
“The Discovery Class introduces a bold new concept that puts our guests at the center of it all. It will deliver extraordinary, one-of-a-kind experiences— from cutting edge design to immersive moments—every detail crafted to surprise and delight guests in ways they’ve never imagined, all while visiting truly breathtaking destinations around the world,” added Michael Bayley, President and CEO, Royal Caribbean.
Celebrity Cruises Continues to Redefine River Cruising
Celebrity River Cruises announced a commitment for 10 new ships that will expand its European river cruise fleet to 20 vessels by 2031. The announcement marks the start of construction, with the first steel cut for Celebrity Compass (the line’s debut river ship) and will make Celebrity River Cruises one of the largest European river cruise operators, offering more itineraries and destinations than ever before.
Celebrity River Cruises launches in 2027 with Celebrity Compass and Celebrity Seeker, followed by Celebrity Wanderer, Celebrity Roamer, and Celebrity Boundless joining the fleet in 2028.
“Guest demand for Celebrity River Cruises has exceeded our expectations, and expanding the fleet allows us to bring this highly anticipated experience to even more travelers,” said Jason Liberty, Chairman and CEO, Royal Caribbean Group.
“Whether guests already love the Celebrity experience or are discovering it for the first time, they now have new ways to enjoy it along some of Europe’s most iconic rivers. With Celebrity’s expansion into river, we’re strengthening our connected vacation ecosystem, offering more choice, more access, and more reasons for guests to stay with us – turning the vacation of a lifetime into a lifetime of vacations.”
Additionally, Celebrity River Cruises unveiled a new standard for river travel with an extensive destination discovery program that features four unique experience categories, each designed for guests to take home stories no one else can provide. Local insiders lead the Storyteller Series and Skillmaster Series, while the Keys to the City Series gives guests the tech-driven power to explore on their own with insights curated to their unique interests and passions. Available once per sailing, the Celebrity Takeover Series delivers oneof-a-kind, bespoke experiences.
Whether in a port of call or on a pre- or post-cruise stay, these thoughtfully curated experiences will connect travelers to each destination’s culture in deeply personal, richly immersive, and unforgettable ways throughout their Celebrity River Cruises vacation. Available across all 2027 and 2028 Celebrity River Cruises itineraries, and pre- and post-cruise stays in Prague, Budapest and Amsterdam.
“On a Celebrity River Cruises vacation, no two days are the same because no two places are. We’ve built a destination program that connects guests to Europe more personally than anything the river cruise industry has offered before,” said Laura Hodges Bethge, president of Celebrity Cruises. “With our groundbreaking destination discovery options, paired with thoughtfully crafted spaces onboard that inspire relaxation and connection, Celebrity River Cruises guests will return home with stories no one else can tell.”
Silversea’s Next Phase of Enhancements
In January, Silversea, completed a refurbishment of Silver Muse, the ship’s first major dry dock since 2017. Among the key enhancements was the addition of Silversea’s award-winning S.A.L.T. (Sea And Land Taste) culinary program—with S.A.L.T. Kitchen and S.A.L.T. Bar—as well as reimagined public spaces and additional suite options.
“The transformation of Silver Muse underscores our commitment to delivering the most exceptional experiences at sea,” said Bert Hernandez, president, Silversea. “By introducing our acclaimed S.A.L.T. program and elevating key spaces, we are enriching the intimacy, elegance, and culinary immersion that define Silversea. These enhancements reflect our guests’ feedback and our dedication to bringing
more of what they love – enriching every voyage with culture and flavor.”
Following Silver Muse’s revitalization, Silversea introduced expanded public spaces, revitalized interiors, and new dining concepts, including S.A.L.T. Kitchen and S.A.L.T. Bar, onboard Silver Spirit Since its launch in 2009 and its lengthening and renovation in 2018, Silver Spirit has set a new standard in experiential luxury cruising.
This project will elevate guest comfort and establish consistency across Silversea’s Muse- Class ships, introducing the brand’s award-winning S.A.L.T. culinary program, allowing travelers to delve deeper into each destination through regionally inspired culinary experiences.
“With each ship’s revitalization, we are thoughtfully reshaping the future of our onboard experience to introduce new concepts, expand our guest favorites, and continue elevating the way our guests experience the world,” said Hernandez. “Silver Spirit’s transformation reflects our dedication to creating richer journeys for our guests – giving them more space, more comfort, and a deeper sense of immersion onboard and across every destination.”
Major Refurbishments & Exciting New Entertainment for MSC Cruises
MSC Cruises has announced a wave of upgrades and refurbishments across many of its ships, a significant investment in continuously modernizing its fleet and enhancing the guest experience.
Many of these upgrades relate to the Line’s award-winning, all-inclusive luxury cruising concept, the MSC Yacht Club, which has been added to all four Musica class ships, and now with an enhanced MSC Yacht Club Restaurant on all four Fantasia class ships.
The MSC Yacht Club is designed as a luxurious “ship within a ship” concept, giving guests an enhanced level of privacy comfort and personalized service, featuring spacious and elegant suites, 24 -hour butler and dedicated concierge service, as well as exclusive private venues including a refined restaurant, lounge, and sundeck. All this remains just steps away from the range of dining, entertainment and leisure options available across the rest of the ship, with something for every traveler to enjoy.
Additionally, MSC Poesia entered dry dock at Palumbo Malta Shipyard in Malta, marking the next phase of the cruise line’s ongoing investment in enhancing the guest experience across its fleet. She is the second ship from the line’s MSC Musica Class to undergo a major refurbishment at the Maltese shipyard, following sister ship MSC Magnifica , which left the shipyard in December.
The enhancements will introduce new premium spaces and experiences, combining elevated comfort with lively social venues, ahead of MSC Poesia’s debut season in Alaska in May.
“This major refurbishment of MSC Poesia reflects our continued efforts and commitment to investing in our fleet and delivering exceptional guest experiences,” said Gianni Onorato, CEO of MSC Cruises. “This refurbishment showcases MSC Cruises’ commitment to offering guests the best possible experience and modern amenities. We are proud to bring the addition of the MSC Yacht Club, new dining concepts and more to MSC Poesia and to offer guests more choice and more comfort than ever before, ahead of the ship’s Alaska season.”
From Robots to Game Shows: Exciting New Entertainment for 2026
MSC Cruises is also taking entertainment at sea to the next level in 2026 with a refreshed program for all ages. This year, guests sailing with MSC Cruises will enjoy a range of brand-new and updated experiences across the fleet, from vibrant parties and interactive game shows to digital experiences and live music, there’s something for every type of traveler –including, in a world-first, AI-powered robot dogs from Unitree Robotics,
currently being piloted on board MSC Bellissima in Asia.
“As a family-owned company, we know how important it is to offer entertainment that brings generations together,” said Steve Leatham, MSC Cruises’ VP Entertainment. “In 2026, we are building on what our guests already love, while introducing new ideas, new energy and new cruise-industry first experiencesthere is something for everyone, wherever they choose to sail.”
Celebrity Solstice’s Revolution
Celebrity Cruises’ revitalized Celebrity Solstice set sail from Singapore on March 2, unveiling eight new experiences, including four spaces that are new to Celebrity—Trattoria Rossa, Sunset Park, The Parlor, and Boulevard Lounge— marking the beginning of the cruise line’s major revitalization of its Solstice Series ships.
Bow-to-stern enhancements also include refreshed accommodations, with updates to all existing staterooms, plus an additional 54 staterooms and four new stateroom categories to bring the ship to a total of 1,479 cabins.
“Celebrity Solstice launched our Solstice Series ships and defined a generation of Celebrity Cruises travel. This reimagination honors that heritage while setting a new standard for what an elevated vacation can be,” said Laura Hodges Bethge, president of Celebrity Cruises. “Every new experience was designed around how our guests want to spend their time, backed by the unmatched hospitality that defines every Celebrity Cruises sailing.”
Virgin Voyages Sets a New Table
Indian cuisine is having a global renaissance, and Virgin Voyages is set to bring that evolution to sea with the debut of Ariya, a modern Indian culinary sanctuary launching exclusively aboard Valiant Lady following her dry dock.
Developed in partnership with Indie Culinaire by acclaimed celebrity chef, television personality, and cookbook author, Maneet Chauhan, Ariya presents Indian cuisine with range and precision, pairing saffron-kissed classics with coconut-rich coastal flavors and vibrant regional specialties.
The restaurant’s name carries its own story. Ariya was Sir Richard Branson’s great-great-grandmother, a traveler from the coastal town of Cuddalore in Tamil Nadu who moved through far-flung ports with curiosity and an open table. She believed food could cross oceans more easily than language. That belief is the foundation of this restaurant, celebrating how a shared meal shortens the distance between worlds.
“Ariya is the next chapter in our food and beverage collection that we’ve been building with real intention since day one,” said Nirmal Saverimuttu, CEO, Virgin Voyages. “Every restaurant we open is a statement about what we believe dining at sea can be, and Ariya says something we haven’t said before. Indian cuisine, done with this level of craft and this much heart, belongs on Valiant Lady. Sailors who’ve sailed with us before will understand immediately why this belongs here. For those who haven’t, Ariya might be the reason they book.”
SeaDream Yacht Club Marks 25 Years of Redefining Luxury at Sea
SeaDream Yacht Club began its 25th anniversary year in 2026, marking a quarter century since founder Atle Brynestad introduced a new vision for life at sea, one shaped by the freedom and intimacy of yachting rather than traditional cruising.
Founded in 2001, SeaDream Yacht Club emerged from Brynestad’s belief that luxury yacht travel at sea could be more personal, more flexible, and more connected to place. From the beginning, the brand challenged convention by offering small-ship journeys designed to linger in lesser-traveled ports, pair refined cuisine with relaxed elegance, and deliver highly anticipatory service within an atmosphere that feels distinctly private.
“The principles my father established in 2001 still guide us today,” said Andreas Brynestad. “An intimate atmosphere, thoughtful attention to detail, and deeply personal service—paired with exceptional cuisine—remain at the heart of the SeaDream experience.”
Over the past 25 years, SeaDream has quietly shaped modern luxury yachting through consistent action rather than proclamation. Early milestones included the complete rebuilding of SeaDream I and SeaDream II in 2002, the introduction of overnight stays and extended time ashore, and the development of open-air living that dissolves the boundary between ship and sea. The brand later introduced the industry’s first plant-based menu at sea, shore power connectivity across its fleet, and innovations such as a yachtto-sea waterslide, now a signature of the SeaDream experience.
Throughout its history, SeaDream has earned sustained recognition from respected editorial voices, including Condé Nast Traveler and Travel + Leisure, reflecting long-term consistency rather than momentary distinction. These acknowledgments mirror guest loyalty built over decades, with many travelers returning year after year to sail with familiar crew and fellow guests.
In its 25th anniversary year, the focus remains forward-looking. Planned highlights throughout 2026 will reflect the brand’s enduring commitment to intimate yachting itineraries, thoughtful evolution of the onboard experience, and journeys designed around time, access, and connection, including curated moments that honor SeaDream’s heritage.
“Our anniversary is not about looking back,” Brynestad added. “It’s about reaffirming who we are and continuing to evolve with care. The essence of SeaDream has always been consistency of experience, delivered quietly and with purpose.”
SeaDream Yacht Club’s anniversary year reinforces the philosophy that has defined the brand since 2001: It’s Yachting, Not Cruising®.
Art at Sea: Spotlighting New Caribbean Talent
Vacations are meant to awaken the senses: the colors of new places, the rhythm of local music, the taste of new food; they layer in color and culture to create memories of a lifetime.
Royal Caribbean has long embraced the idea of weaving culture into every part of the guest experience. One of the most vibrant ways they do this is through art. Launched in 2023, Royal Caribbean’s Artist Discovery program was created to spotlight emerging artists from the places they visit. The mission is simple, but powerful: immerse guests in the destination from the moment they board while giving local creators a global platform.
Since its debut, the program has featured 18 artists across the Caribbean, showcased exclusively Bahamian talent at Royal Caribbean’s first Royal Beach Club in Nassau, and commissioned large-scale pieces aboard Icon of the Seas and Star of the Seas
Preparing for a Legend
In 2026, the program is expanding even further to include the newest Icon Class vacation: Legend of the Seas. For the first
time, submissions were open to artists across both the Caribbean, Mexico, and Central America, widening the circle of talent and art brought to sea.
The next group of budding artists will be commissioned to paint largescale murals in six highly visible locations on the ship. These murals aren’t just décor – they’re designed as immersive, high-impact pieces that reflect the vibrancy of the Caribbean.
Carina Segredo, Art Programs Product Owner on Royal Caribbean’s Product Development team, shares that the program’s success comes from the caliber of the art and the community from where each artist builds.
“It’s incredibly special to help people show their artwork to millions of guests and propel their artistic dreams. But the real magic is in the community they form, connecting onboard at dinner or over coffee to bounce ideas off each other.”
Her passion reflects the spirit of the program: supporting artists both emotionally and professionally as they place deeply personal pieces into the world.
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Jamaica: The Caribbean Cruise Destination That Keeps Getting Better
For decades, Jamaica has stood as one of the Caribbean’s most iconic cruise destinations, welcoming millions of passengers each year to experience the island’s vibrant culture, breathtaking landscapes and world-renowned hospitality. Today, Jamaica’s cruise sector is not only resilient but evolving with renewed investment, infrastructure upgrades, and innovative programs designed to elevate the cruise experience for both visitors and industry partners.
Despite the challenges faced across the Caribbean in recent years, Jamaica’s tourism industry continues to demonstrate remark-
…Jamaica’s tourism industry continues to demonstrate remarkable strength.
able strength. The country projected 4.3 million total visitor arrivals in 2025, generating approximately US$4.6 billion in tourism earnings, reflecting continued demand for the destination and its diverse offerings.
Cruise tourism remains a vital pillar of that success. As the Caribbean continues to see strong demand for cruise travel, Jamaica is positioned to benefit from projected growth of more than 24% arrivals during the winter 2025–2026 season, signaling renewed momentum across the sector.
In October 2025, Jamaica faced one of the most powerful storms ever to strike the Caribbean when Hurricane Melissa made landfall. The Category 5 hurricane caused significant infrastructure damage and economic loss across parts of the island. However, Jamaica’s response demonstrated the resilience and preparedness that have long defined its tourism sector. Airports reopened quickly, tourism operations resumed, and hotels, attractions, and
cruise ports moved swiftly to restore services for international visitors.
Recovery efforts have been supported by a robust international and domestic investment strategy. Jamaica secured up to US$6.7 billion in financing and private investment to support reconstruction and infrastructure improvements over the coming years, helping accelerate rebuilding and modernization across the country.
This investment is not simply about rebuilding; it is about building stronger, smarter, and more resilient tourism infrastructure.
…commitment to innovation and partnership within the cruise ecosystem.
Jamaica’s cruise network continues to serve as a key gateway to the Caribbean experience, with major cruise ports including Montego Bay, Ocho Rios, and Falmouth welcoming ships from leading global cruise lines.
The island’s accessibility by air further strengthens its position as a cruise hub and pre- or post-cruise destination. While global travel patterns shifted in late 2025 following storm disruptions, Jamaica still recorded over 2.3 million stopover visitors in the first ten months of 2025, demonstrating the sustained demand for the destination.
As airlift and cruise schedules continue to normalize and expand into 2026, Jamaica’s strategic location in the western Caribbean ensures strong connectivity with major North American and European markets.
Across the island, tourism stakeholders are working closely with cruise partners to enhance the onshore experience for passengers and crew alike. New initiatives include enhanced visitor infrastructure, upgraded transportation networks near key ports, and improved access to cultural and adventure-based excursions that showcase Jamaica’s authentic identity, from
waterfalls and beaches to music, cuisine, and artisan traditions.
Additionally, Jamaica Cruising is developing new programs and initiatives designed to deepen engagement between cruise visitors and local communities, further enriching the cultural experiences that define Jamaica. While details will be unveiled in the coming months, these initiatives reflect a broader commitment
…building stronger, smarter, and more resilient tourism infrastructure.
to innovation and partnership within the cruise ecosystem.
Even amid global tourism shifts, Jamaica continues to receive international recognition for its hospitality sector. In 2025, Jamaica won 45 awards at the World Travel Awards Caribbean & North America Gala, including “Caribbean’s Leading Destination” for the 19th consecutive year, highlighting the island’s continued excellence in tourism service and experience.
This reputation for quality, combined with Jamaica’s culture, natural beauty, and warm spirit, continues to resonate with cruise passengers seeking meaningful Caribbean experiences.
For cruise partners, travel advisors, and industry stakeholders, Jamaica remains a destination defined by resilience, innovation, and opportunity! As infrastructure investments progress, new initiatives take shape, and cruise itineraries continue to expand, Jamaica is poised to strengthen its position as one of the Caribbean’s premier cruise destinations.
The island has long been known for its rhythm, energy, and authenticity. Today, Jamaica is demonstrating something even more powerful: its ability to adapt, rebuild, and welcome the world back, stronger than ever.
The Dominican Republic to Welcome Year-Round Cruises from a New Homeport
During Fitur, the International Tourism Trade Fair recently taking place in Madrid, Spain, MSC Cruises spoke of their new year-round operation from La Romana, Dominican Republic starting November 2026.
In the presence of the Dominican Republic Minister of Tourism, David Collado, the cruise line committed its year-round operation from a brand-new homeport in La Romana, in the south of the Dominican Republic for the longterm. This is the first time MSC Cruises has offered year-round sailings in the Southern Caribbean.
MSC Opera will operate a brand-new itinerary, operating weekly departures, and guests can opt to book a seven-night sailing or extend their cruise to a back-to-back 14-night ‘butterfly’ cruise.
One of the highlights of this new itinerary is the call to Catalina Island, close to the shores of the Dominican Republic,
offering guests an exclusive nature reserve experience. Pristine white sand beaches and crystal-clear waters allow guests to relax and unwind, or the more adventurous can snorkel the surrounding coral reefs to view their diverse ecosystems. With multiple international airports, The Dominican Republic offers convenient connections from all over the world. MSC Opera’s program will bring 120,000 international visitors to La Romana each year, meaning 240,000 in-bound and out-bound flight passengers, and a boost to hotels, restaurants, bars and businesses in the surrounding areas.
“MSC Cruises is committed to the
Dominican Republic…”
—Gianni Onorato MSC Cruises’ CEO
“MSC Cruises first started calling in the Dominican Republic in 2014, so after more than ten years it is a proud a moment for me to speak about our new homeporting offering in La Romana,” said Gianni Onorato, MSC Cruises’ CEO.
“With year-round operations we extend the traditional season, bringing positive economic impact to the local community and bringing 120,000 additional international visitors to La Romana each year. MSC Cruises is committed to the Dominican Republic and this new program for the long-term.”
MSC Cruises will offer range a of convenient Fly&Cruise packages to the Dominican Republic, with packages including cruise, air travel and transfers. These packages offer true peace of mind, with everything booked through MSC Cruises and dedicated assistance for any travel questions guests may have.
The packages help guests experience the true beauty of the Dominican Republic by combining a cruise with pre-stay hotel package, giving guests more time to explore everything the Dominican Republic has to offer.
Sailings are already available to book, with the first cruise departing on November 16.
Two paths coming together with a steady goal can broaden horizons for all. Through a shared vision and passion for the cruise industr y, Florida-Caribbean Cruise Association (FCCA) and ExcursionInsurance.com have joined paths.
As the administrator of the FCCA Global Tour Operator Insurance Program, ExcursionInsurance.com provides tour operators with the coverage they need to grow their business—and enhance the destination experience.
To learn more about how this partnership can benefit you, contact our experts today. Ken Furlow Global Development Officer M: 786.351.3408
ken@excursioninsurance.com
The British Virgin Islands’ Tourism Record Buoyed by Cruise
A record number of tourists visited the British Virgin Islands (BVI) last year, with 73% arriving on a cruise ship. The territory’s visitor total reached 1,202,008 in 2025—up 7% from the previous record set in 2016—amid a boom driven by a 13.9% jump in cruise passengers.
Premier Dr Natalio Wheatley disclosed the details, including the record of 875,127 cruise guests, in a statement to the House of Assembly. “Cruise tourism continues to perform strongly while overnight tourism, though still rebuilding relative to historic peaks, shows clear momentum and growing confidence in what the Virgin Islands offers as a premium, experience-based destination,” he said.
“This trajectory reinforces the soundness of our policy direction and provides a stable platform for continued investment, product enhancement and strategic growth within the tourism sector.”
The Premier added the 2025 numbers show that the territory’s “tourism recovery is both sustained and strategic.”
Despite the growth, the destination is continuing to find innovative ways to benefit from cruise tourism. Premier Dr Natalio Wheatley also touted some of the benefits of BVI’s recent partnership with the Uber Soca Cruise.
According to the Premier, it generated significant direct spending for local vendors, particularly small operators who rely heavily on visitor traffic. “Every single vendor there ran out of things,” Dr Wheatley said, adding that many small businesses are unable to benefit from ultra-luxury tourism centered on private islands and exclusive resorts.
Dr Wheatley also argued that cruise tourism plays a critical role in introducing visitors to the Virgin Islands, many of whom later return as overnight guests. He
said cruise products, including niche offerings such as Uber Soca, help diversify the tourism market and allow broader participation across the sector – and emphasized the importance of diversification when catering to visitors.
“From a tourism standpoint, we will continue to build a tourism product that welcomes everyone…and ensures that more Virgin Islanders can benefit,” Dr Wheatley said. For more information about the destination, visit www.bvitourism.com
St. Maarten, ‘Caribbean Destination of the Year,’ Strengthens Collaboration
The Port St. Maarten Group (PSG) and Princess Juliana International Airport (PJIA) convened a high-level think tank session aimed at strengthening collaboration between St. Maarten’s two primary gateways. Led by PSG Chief Executive Officer Alexander Gumbs and PJIA CEO Michael Cleaver, the session identified joint opportunities to enhance the island’s long-term competitiveness, elevate the visitor experience, and maximize positive community impact.
Both organizations reaffirmed their commitment to operating as aligned partners, positioning the port and airport as a unified entry system and a powerful driver of national development. This collaborative approach reflects a shared vision of ensuring that St. Maarten’s gateway infrastructure evolves in a coordinated and forward-looking manner to support sustainable growth. Discussions resulted in agreement on four key areas of collaboration:
Strategy alignment and long-term planning, with an emphasis on synchronizing future development plans to ensure complementarity.
Commercial and promotional initiatives aimed at strengthening the island’s commercial footprint through co-branded representation and future promotional concepts that enhance destination visibility.
Events and community engagement, with both entities committing to expand community-centered programs
for groups such as youths and seniors; support cultural events; and explore innovative concepts that highlight St. Maarten as a premier destination.
Development and guest experience enhancements focused on improving the overall visitor journey.
The session came in the wake of St. Maarten/Saint Martin being named ‘Caribbean Destination of the Year’ at the 12th annual Caribbean Travel Awards, cementing the destination’s position as one of the most dynamic and successful tourism hubs in the region. In addition, Grisha Heyliger-Marten was awarded Caribbean Tourism Minister of the Year, while Princess Juliana International Airport earned the title of Caribbean Airport of the Year for the second consecutive year.
The Caribbean Travel Awards are regarded as the region’s most meaningful measure of excellence in travel and tourism. Among the region’s standout performers, St. Maarten/Saint Martin distinguished itself for its exceptional growth, accessibility, and diverse tourism product. Together, these three prestigious awards underscore St. Maarten/Saint Martin’s status as a leading Caribbean destination, defined by connectivity, culture, culinary excellence, and an unmistakable spirit of hospitality.
For more information about the destination, visit www.vacationstmaarten.com, www.facebook.com/portstmaarten or www.portstmaarten.com
Jennifer Matarangas-King Officially Sworn In as U.S. Virgin Islands Commissioner of Tourism
Jennifer Matarangas-King was officially sworn in as Commissioner of the U.S. Virgin Islands (USVI) Department of Tourism on January 15, during a ceremony held at Government House on St. Croix. The ceremony was attended by Governor Albert Bryan Jr., the Matarangas-King family, colleagues, members of the Government House Cabinet, and distinguished guests, including former Commissioners Beverly Nicholson-Doty and Joseph Boschulte, as well as former Assistant Commissioner of Tourism Claire Roker, marking a meaningful moment of continuity and leadership for the Department.
Commissioner Matarangas-King was confirmed by the 36th Legislature of the United States Virgin Islands in November 2025, following her appointment to lead the Territory’s tourism efforts by Governor Bryan in August 2025, entrusting her with advancing the industry that serves as a cornerstone of the USVI economy.
Since beginning her tenure, Commissioner Matarangas-King has focused on strengthening the Department of Tourism from within, expanding the team, and filling key leadership roles across St. Croix, St. Thomas, and St. John. Under her leadership, the Department has renewed
its emphasis on local connectivity, developing strategic partnerships with organizations such as the University of the Virgin Islands and the VI/PR Friendship Day Committee, among others, to deepen community engagement and collaboration.
“Tourism must work for Virgin Islanders first,” said Commissioner Matarangas-King. “When our people feel connected to and invested in the industry, that pride and authenticity naturally extend to our visitors.”
Looking ahead, Commissioner Matarangas-King remains focused on sustaining tourism growth by continuing robust marketing efforts in key feeder markets while strengthening relationships at home. Her vision centers on fostering greater local participation and ensuring Virgin Islanders maintain a ‘Vested Interest’ in an industry that supports more than half of the Territory’s economy.
With her official swearing-in complete, Commissioner MatarangasKing looks forward to building on the momentum established by her predecessor and positioning the U.S. Virgin Islands for continued growth while honoring the culture, people, and partnerships that define the destination.
For more information on the U.S. Virgin Islands, visit www.visitusvi.com.
Puerto Rico Reaches Record Tourism Heights
Discover Puerto Rico, the Island’s official Destination Marketing Organization (DMO), announced that 2025 marked a record setting year for Puerto Rico’s tourism industry. In 2025, Puerto Rico stood at the center of global cultural conversation, with landmark moments bringing unprecedented international attention to the Island. Discover Puerto Rico strategically leveraged this momentum through destination storytelling and partnerships that reinforced Puerto Rico’s position as a premier cultural and tourism destination. Puerto Rico reached early estimates of record heights across core tourism indicators, securing its fifth consecutive record-breaking year. This sustained momentum reinforces the Island’s position as a must-visit Island for leisure and a strong MICE destination, underscoring tourism’s critical role as a driver of economic growth and workforce expansion: Air Passenger Growth: Luis Muñoz Marín International Airport welcomed more than 6.8 million of passenger arrivals in 2025, a 3% increase compared to 2024.
Cruise Tourism Numbers: Over 1.6 million cruise passengers arrived at Puerto Rico’s port in 2025, reflecting nearly an 8% increase versus 2024.
Lodging Demand: The Island recorded nearly 7.9 room nights booked in 2025, according to STR and AirDNA, marking an 8% year-over-year increase.
Job Creation: By November 2025, Puerto Rico reached a record of 102.3K leisure and hospitality jobs, a 4% increase over the prior year, according to the Bureau of Labor Statistics.
MICE Sector: Secured a record of 262,779 room night bookings for 2025, an 18% increase translating to stronger attendance for partners. Resulting in a $207M contribution to the local econo -
my for groups contracted in 2025, which represents an increase of 2% from the previous year.
“In 2025, Puerto Rico reached new heights, reaffirming the Island’s place as a premier global destination,” said Storm Tussey, Chief Marketing Officer of Discover Puerto Rico. “This momentum speaks to a growing hunger for destinations with a true, unapologetic soul. Beyond the milestones and marquee moments, Puerto Rico’s power lies in its rhythm, the fusion of history, culinary brilliance, and cultural energy that makes the Island feel at once like a sanctuary and a celebration. As we look ahead to 2026, we are shaping a new era of tourism through sensory-driven experiences, cultural storytelling, and data-informed insight, inviting travelers around the world to experience Puerto Rico as a place of belonging.”
For more details on the performance of Puerto Rico’s travel and tourism industry, visit www.discoverpuertorico.com/industry
Quintana Roo’s Cruise Boom
Governor Mara Lezama announced that the past year officially set a cruise tourism record, calling 2025 the strongest year the state has ever seen for passenger arrivals. More than 7.4 million cruise passengers and 1,874 cruise ships arrived across Quintana Roo in 2025, an increase that puts the state at the top of the national rankings.
The numbers break down clearly across the state’s two main ports. Cozumel ended the year with 4.62 million visitors and 1,300 ship calls, which was on par with 2024’s totals at 4.623 million – and Costa Maya welcomed 2.8 million passengers and 574 cruise ship calls, illustrating a continued rise for the newer port and elevating the state’s numbers.
Lezama tied the year’s results to collective effort, saying, “This achievement is
the result of coordinated work between the government, the private sector, and international agencies, under a vision of orderly and sustainable development.”
As Quintana Roo celebrates its record year, Lezama is already turning her attention to 2026 and beyond – with officials in Cozumel actively pursuing a record-breaking 5 million passengers to the island.
Aruba Airport Authority’s Enhanced Processing
Aruba Airport Authority, in partnership with U.S. Customs and Border Protection (CBP) and iProov, has announced that Enhanced Passenger Processing (EPP) is now live at Aruba’s U.S. Pre-Clearance facility. EPP brings a modern, biometric departure experience designed to make the Pre-Clearance process faster, smoother, and more efficient. Already in use at airports such as Orlando International Airport and Dublin Airport, EPP securely verifies traveler identity in seconds, reducing wait times and creating a more seamless flow for departing U.S. citizens returning home.
“The introduction of Enhanced Passenger Processing is a timely and important milestone, helping us deliver a smoother and more efficient departure experience for U.S.-bound travelers, especially as we navigate the construction phases of our Gateway 2030 expansion,” said Aruba Airport Authority Chief Operations Officer Jurgen Benschop. “Together with our partners, we remain committed to innovation and service excellence, and we appreciate our passengers’ patience as we continue building a more modern and efficient airport for the future.”
Through a brief facial biometric scan, EPP matches a traveler to their passport biometric credentials and CBP’s Traveler Verification Service (TVS), eliminating the need to present a physical passport unless additional review is required.
Sandals Resorts Reaffirms Commitment to St. Vincent and the Grenadines
Executive Chairman of Sandals Resorts Adam Stewart recently led a high-level delegation to meet with newly elected Prime Minister of St. Vincent and the Grenadines (SVG), Dr the Honorable Godwin Friday, and several government officials. During the meeting Stewart outlined the company’s plans for SVG, including the immediate investment of tens of millions of dollars to expand the current resort at Buccament Bay. Construction work is also underway on 20 luxury Rondoval villas, with plans to eventually add over 140 new rooms. Since opening two years ago, Sandals St. Vincent and the Grenadines has already captured numerous awards, including World’s Best All-Inclusive Resort, shining the spotlight on SVG. Demand continues to be high for the resort, and Stewart assured the Prime Minister that he and his team will continue to work with the major air carriers to build the airlift, which is crucial to the success of the tourism sector on the island. He noted that this creates opportunities for all hotels and resorts on the island.
Stewart also spoke of plans for the construction of a new Beaches family resort, which would see an additional US$350 million of investment during the first phase of development – and he reaffirmed plans to invest in the development of both the economic capacity and the human resource capacity, noting that Sandals was also dedicated to creating strong partnerships with local stakeholders such as farmers, fisher folk, taxi drivers, tour providers and manufacturers.
Prime Minister Friday welcomed the meeting, as well as the plans, noting that he and officials of his administration were committed to continue to build and deepen investment opportunities in SVG.
Say “I Do” to Colombia
Colombia was again part of Valentine’s celebrations. For more than five decades, the country has been a leading source of the flowers shared in the U.S. – with more than 80% of Valentine’s blooms originating from Colombian fields and 720 million stems supplied in January and February alone – and its high-quality cacao exports bringing another taste of the country into romantic moments. This year, Colombia is inviting couples to look beyond these familiar connections. Through activations across the U.S., Colombia is expanding the narrative and encouraging travelers to see it as a destination where love stories unfold – and say “yes” to Colombia.
“Wedding tourism continues to grow, with Colombia emerging as a leading regional choice. Big cities such as Medellín and Bogotá are among the preferred settings for these celebrations, while Cartagena de Indias’ recognition as South America’s Leading
Honeymoon Destination at the 2024 World Travel Awards underscores Colombia’s broader appeal to couples”, said Carmen Caballero, President of ProColombia, the country’s promotion agency, part of the Ministry of Trade, Industry and Tourism.
Across the country, meaningful experiences unfold amid beautiful settings
in four of six tourist regions, supported by strong hospitality infrastructure, unique venues and experienced providers. Competitive pricing, renowned bridal craftsmanship, and abundant floral resources further reinforce Colombia’s attractiveness for destination weddings and romantic getaways.
New Cruise Terminal Headed to Los Angeles
The Port of Los Angeles has selected a developer and operator of the future Outer Harbor cruise terminal, which will be shore power ready with two berths.
The proposed development is envisioned as a significant community asset, offering open spaces, recreational facilities, and enhanced access to the LA Waterfront for both residents and visitors.
“This new Outer Harbor cruise terminal and World Cruise Center redevelopment will allow us to capture more of the rapidly growing cruise
business, while also establishing Los Angeles as the primary West Coast gateway for cruise operations,” said Port Executive Director Gene Seroka.
“This project will also be a huge win for our Port communities, who will greatly benefit from the economic activity generated by such significant public and private investment in our LA Waterfront,” Seroka added.
In 2025, the Port welcomed 241 cruise calls and a record 1.6 million passengers.
PortMiami to Welcome New Royal Caribbean Cruise Terminal
PortMiami and Royal Caribbean Group broke ground on the new Cruise Terminal G on January 8 – marking new growth for the already bustling port. The facility will offer a state-of-the-art facility to LEED silver certification environmental standards, emphasizing environmental responsibility and sustainability – deliberately designed to accommodate the largest ships today with up to 7,000 cruise guests.
In addition to Royal Caribbean ships, vessels from the entire Royal Caribbean Group will utilize the new terminal as needed, including Celebrity Cruises and Silversea. The terminal is expected to be finished by late 2027.
Carnival Corporation Celebrates 20th Anniversary of Grand Turk Cruise Center
Carnival Corporation celebrated the 20th anniversary of Grand Turk Cruise Center on March 4, marking two decades of partnership, shared growth and memorable vacation experiences in the Turks and
Caicos Islands. Since its inaugural visit in 2006, Carnival Cruise Line and Carnival Corporation’s family of world-class cruise lines have brought more than 14 million guests to Grand Turk. Coupled with its natural beauty, cultural heritage, and the hospitality of the community, the destination has earned its spot as one of the company’s most popular ports of call in the Caribbean.
“Grand Turk holds a special place in our history and in our future,” said Christine Duffy, president of Carnival Cruise Line. “Our guests love visiting this beautiful destination and we’re grateful for this partnership which has brought so many benefits to this community for the last 20 years.”
The milestone was commemorated with a special anniversary event hosted by Carnival Cruise Line at the Grand Turk Cruise Center while Carnival Celebration was in port. Damian Rudich, vice president of global operations at Carnival Corporation, was joined by Turks and Caicos leaders including Premier Charles Washington Misick, Deputy Premier Jamell Rayan Robinson and Deputy Governor Anya Williams, as well as community stakeholders and local business partners, to recognize the strong collaboration that has defined the company’s presence on one of Carnival Corporation’s exclusive Caribbean destinations.
“To Carnival, thank you for two decades of partnership and investment, and for working with us not only in the celebrating years, but in the planning years when wise decisions secure long-term success,” said Premier Misick. “And to the people of Grand Turk, thank you for your hospitality, your resilience and your pride. This anniversary belongs to you as well, because you have lived the transformation, you have contributed to the success and you will help shape what comes next.”
Over the past 20 years, the Grand Turk Cruise Center has supported local businesses, transportation providers, tour operators, retailers and hospitality partners, while welcoming millions of visitors to experience the island’s culture and natural beauty. Carnival Corporation remains committed to working closely with the local community to ensure the destination continues to thrive for years to come.
Carnival Cruise Line Launches Grand Bahama Advisory Council
Carnival Cruise Line is establishing the Carnival Grand Bahama Advisory Council, a new community-focused body designed to deepen local engagement, strengthen collaboration and ensure the company’s initiatives align with the true needs and priorities of the people of Grand Bahama. The advisory council brings together 12 respected local leaders, each representing a diverse cross-section of interests. Members include environmental advocates, activists, representatives of key stakeholder groups such as straw vendors and transportation operators, small and medium-sized business owners, restauranteurs, artists, and leaders of local nonprofit organizations.
Marie McKenzie, senior vice president of government relations and destination affairs, emphasized the company’s longstanding commitment to genuine community partnership in countries where Carnival operates. “Carnival’s commitment extends far beyond the ports we visit and destinations we build – it includes the people, culture and communities that make these places unique,” McKenzie said. “We believe in listening first, partnering with intention, and ensuring that our presence delivers meaningful benefits. The Grand Bahama Advisory Council reflects our commitment to consultation, collaboration and resident-guided support.”
MSC Cruises to Further Upgrade Ocean Cay
MSC Cruises announced upgrades to Ocean Cay MSC Marine Reserve. The island will receive new facilities to
enhance the guest experience and an extended pier to allow two ships to call simultaneously – due for completion in late 2027.
Guests can now expect a range of new facilities and experiences including new restaurants and bars, a dedicated adults-only beach, fully equipped family lagoon and more cabanas available to rent.
Construction work has also begun on extending the pier to accommodate two ships. Vessels dock directly at Ocean Cay, meaning guests can walk ashore with ease. Due for completion in late 2027, the pier extension will allow for two ships to dock simultaneously.
Work also continues on the development of a second private island destination adjacent to Ocean Cay. This as-yet-unnamed island, known internally as Little Cay, will stay true to the ethos of Ocean Cay, offering an experience that connects guests to nature, pristine beaches, and the beauty of the ocean plus luxury facilities and water features.
Norwegian Making a Splash at Great Stirrup Cay
Norwegian Cruise Line has unveiled new images of the first highly anticipated enhancements to Great Stirrup Cay, its private island in the Bahamas – a 1.4-acre pool area featuring an expansive heated pool, Splash Harbor splash pad for young guests, Vibe Shore Club for adults and much more.
With a new pier making it even easier for guests to enjoy the island, the Great Life Lagoon, a massive 1.4-acre pool area at the heart of the island’s transformation, is designed for both relaxation and fun. With families in mind, the pool is larger than two Olympic-sized pools combined and
features a beach-style entrance that leads to a splash area with fun water features for young guests, while adults can revel in the two swim-up bars, making it easy for them to enjoy their favorite cocktail libations. Surrounding the stunning new pool are private cabanas for guests to relax and enjoy gorgeous ocean and pool views. For those seeking an elevated experience, the new Vibe Shore Club is accessible by an all-day pass and offers an adults-only retreat with private cabanas and a private bar for an exclusive beachfront escape. Additional enhancements include Splash Harbor – a complimentary kids splash pad just steps away from the brand-new pool, a new Welcome Center and a convenient tram system to make exploring the island effortless. Together, these upgrades ensure every guest enjoys a seamless, unforgettable visit.
Looking ahead, Norwegian Cruise Line is thrilled to continue the island expansion with the debut of Great Tides Waterpark in the summer of 2026. The action-packed destination will feature slides and attractions for guests of all ages. Anchored by a total of 19 waterslides ranging from adrenaline-pumping thrills to laid-back adventures, the park will include the striking Tidal Tower featuring eight exhilarating waterslides, including its two tallest slides, where guests can experience heart-pounding drops and thrilling climbs on inner tubes for an unforgettable ride. Additional attractions at Tidal Tower include high-speed racing slides for competitive fun, spiraling tube slides that twist and spin guests in unexpected directions, and exciting body slides for pure adrenaline. To make the experience effortless, select slides will incorporate convenient conveyor belts to carry rafts to the top, eliminating the need for guests to bring them up themselves. Great Tides Waterpark will also feature a nearly 800-foot dynamic river, a 9,000-square-foot splash zone for kids, and Cliffside Cove where guests can find the industry’s first cliffside jumps, racer slides and much more.
As Norwegian Cruise Line continues to transform Great Stirrup Cay, the company is poised to welcome over one million guests to its private island across 17 ships in 2026.
Royal Caribbean’s Investment in Nuevo Mahahual
Royal Caribbean announced a significant investment to support the rehabilitation of key roads in Nuevo Mahahual, reaffirming the company’s long-term commitment to partnership and collaboration with the local community.
The announcement was made during a community meeting where Royal Caribbean representatives joined residents and local authorities to discuss needs, priorities and next steps related to local infrastructure – reflecting a shared commitment to dialogue, transparency and collective action.
The road rehabilitation will be executed by qualified companies that hold all required permits, working in close coordination with community leaders to ensure minimal disruption and clear communication throughout the process.
“Royal Caribbean is proud to support the well-being and development of Nuevo Mahahual,” said Ari Adler, President, Royal Caribbean Mexico. “We consider ourselves a neighbor in this community, independent of any tourism project. Our commitment remains rooted in listening, engaging and building long-term solutions together.”
During the meeting the company also committed to work hand-in-hand with the community to support the municipalization process and ensure their concerns are elevated to the appropriate government entities.
The project aims to improve accessibility, safety and overall quality of life for residents of Nuevo Mahahual, while reinforcing the company’s broader commitment to sustainable and community-centered development.
The New Economics of Cruise Ports: Understanding the Asset Class Behind the Industry’s Destination Boom
By Carlos Torres de Navarra, MBA, Principal and Co-Founder of Azul Destinations,
developers of Calypso Cove on Long Island, Bahamas, and a strategic advisor on cruise infrastructure and public-private partnerships. A former Vice President at Carnival Corporation, he also served as CEO of a destination development company, leading large-scale coastal projects centered on sustainability, community integration, and long-term resilience.
Cruise destinations have become the focal point of the industry’s next phase of growth. Across the Caribbean and beyond, governments are advancing new port proposals, cruise lines are investing billions in private destinations, and private equity and infrastructure funds are increasingly exploring cruise ports as an emerging investment opportunity. What was once viewed as supporting infrastructure is now recognized as a critical component of the cruise product itself.
The interest is understandable. Cruise demand has rebounded strongly, fleet capacity continues to expand, and destinations now play a central role in guest satisfaction, pricing power, and brand differentiation.
But as capital flows into the sector, a growing disconnect has emerged.
Many investors, developers, and public stakeholders continue to approach cruise ports as if they were a single, familiar infrastructure asset class. However, cruise destinations operate under a unique set of economic and operational dynamics. Without understanding those dynamics, projects can be mispriced, expectations misaligned, and development efforts directed toward concepts that may never achieve sustainable deployment.
At the same time, the industry itself is evolving. Historically, deployment decisions were driven primarily by access – whether a port could accommodate a vessel on the right day within a workable itinerary.
That mindset is shifting. It is no longer just about access; now access needs experience. Cruise lines increasingly prioritize destinations that fit operation-
ally and deliver a guest experience strong enough to support pricing power, drive onboard and onshore spending, and reinforce repeat demand.
This shift is reshaping how destinations are developed, how value is created, and how the sector should be evaluated by investors and public stakeholders.
To understand where the opportunity truly lies, it is necessary to look at how cruise destinations create value.
“Cruise ports are…a spectrum of fundamentally different business models.”
The First Misconception: All Cruise Ports Are the Same
A common assumption is that cruise ports represent a uniform investment category, comparable to airports, toll roads, or traditional maritime infrastructure.
They do not – cruise infrastructure spans a spectrum of fundamentally different business models, each with distinct risk profiles, capital requirements, and value drivers. Treating them as interchangeable leads to unrealistic expectations, flawed financial assumptions, and project concepts that fail to align with the operational realities of the cruise industry.
Cruise ports are not a single asset class; they are a spectrum of fundamentally different business models.
Before examining those categories, it is essential to understand the factor that ultimately determines whether any destination succeeds.
Demand Follows Deployment
Cruise demand behaves differently than traditional tourism demand.
Passengers do not independently choose destinations in the same way they would for air travel or land-based vacations. Cruise lines determine where ships go, and that routing decision ultimately shapes where passengers visit.
At the center of those decisions is a concept that is often overlooked outside the industry: network efficiency.
Network efficiency refers to how well a destination fits within a cruise line’s operating system – minimizing sailing time, fuel costs, and schedule complexity while maximizing deployment flexibility and revenue across its itinerary network.
Deployment decisions are influenced by multiple operational considerations, including:
• Distance from major homeports
• Fuel consumption and voyage economics
• Environmental and speed regulations
• Itinerary optimization
• Seasonal fleet balance
• Competitive positioning within a region
• Strategic brand considerations
Destination appeal and passenger demand for a particular port factor into that deliberation – but as one input among many, not the determining force.
At the same time, deployment is not driven by operational efficiency alone. Guest
experience and reputation create an important feedback loop. Destinations that consistently underperform in guest satisfaction can influence deployment decisions over time, even if they are operationally convenient.
In practice, deployment reflects a combination of network efficiency, itinerary economics, and the destination’s ability to meet or exceed guest expectations. Destinations win deployment not only by being geographically convenient, but by delivering an experience compelling enough to justify their place in the itinerary.
For investors and governments, this leads to a critical shift in perspective: the key question is not simply, “How attractive is the destination?” The more important question is, “How efficiently can ships be deployed there, and will the experience support long-term demand?”
The Second Misconception: Head Tax Drives the Economics
Traditional port models often emphasize head tax, the per-passenger fee paid by cruise lines. That revenue stream matters because it provides stability and predictability. But in modern destination development, it rarely tells the full value story.
The real economic engine is increasingly upland revenue: premium beach and
cabana experiences, food and beverage, retail, attractions, and shore activities. These categories carry higher margins and are influenced by experience design, guest flow, and the ability to convert visitation into spend.
This is where the industry’s shift from access to experience becomes measurable. Upland economics transform a port call from simple infrastructure into a revenue-generating destination product.
Many destination-style projects now function less like conventional port infrastructure and more like experience-driven operating businesses with built-in daily visitation. Head tax anchors the baseline; upland performance is what ultimately differentiates outcomes.
The Strategic Layer: Value Beyond the Port P&L
Cruise lines evaluate destinations through a broader lens than standalone financial performance.
A well-designed destination can:
• Support higher ticket pricing
• Increase onboard spending via shore excursions
• Improve guest satisfaction and loyalty
• Strengthen brand positioning
• Enhance itinerary competitiveness
• Provide deployment flexibility
These indirect benefits often exceed the direct economic value captured at the port level. As a result, cruise lines may commit capacity to destinations that make strategic sense for their network even if the standalone economics appear modest.
Understanding how a project fits within the cruise line’s broader operating strategy is therefore essential to assessing its long-term viability.
A Framework for Understanding the Asset Class
Once understanding the operational realities of deployment, network efficiency, and revenue composition, the cruise port landscape— the spectrum of fundamentally different business categories—becomes much clearer. Each category carries its own risk profile, capital intensity, revenue structure, and strategic purpose.
Stabilized Concession Ports: Core Infrastructure
These established, high-volume ports operate under long-term concession agreements – and typically feature:
• Predictable passenger throughput
• Established operating infrastructure
• Limited development or entitlement risk
• Revenue derived primarily from per-passenger fees
High-volume concession ports such as Nassau, San Juan, and other mature gateway destinations illustrate this model. In these environments, the core value proposition is the stability of existing traffic rather than the creation of new demand.
Because volumes are relatively stable and capital requirements are modest, these assets behave much like traditional infrastructure. The investment profile emphasizes operational efficiency and long-term cash flow rather than growth or commercial expansion.
Enhanced Ports of Call: Infrastructure Meets Commercial Operations
This is a more dynamic and operationally driven model. Enhanced ports of call combine traditional head-tax income with a growing emphasis on upland revenue, including retail and dining, shore excursions, beach clubs and premium experiences, and other guest-facing attractions.
Performance depends less on volume alone and more on spend per guest and the overall quality of the destination experience. This model reflects the industry’s shift to access plus experience.
These assets sit between traditional infrastructure and operating real estate, requiring commercial strategy, guest flow management, and ongoing operational oversight in addition to traditional port operations.
At the higher-complexity end of the spectrum are new destination developments. These projects typically involve:
• Environmental and regulatory approvals
• Marine construction and dredging
• Government concessions and longterm agreements
• Significant upfront capital investment
• Multi-year development timelines
More importantly, they face the most critical challenge in cruise infrastructure: securing long-term deployment alignment.
When properly structured and positioned within cruise network economics, greenfield destinations can create substantial long-term value. While these projects involve multiple layers of development complexity, experienced developers play a critical role in guiding them through a disciplined de-risking process – aligning location, network efficiency, deployment strategy, and guest experience design over time.
With early stakeholder engagement
and a phased approach to risk reduction, development uncertainty can be systematically reduced, supporting long-term performance.
Cruise Line Private Destinations: Strategic Network Assets
Cruise line-owned private destinations operate under a fundamentally different economic logic than third-party developments.
These assets are designed primarily to enhance the economics of the broader cruise product—supporting pricing power, brand differentiation, itinerary control, and guest satisfaction—rather than maximizing standalone port-level returns.
Their value is realized through higher ticket pricing and itinerary appeal, increased onboard spending, improved guest satisfaction, greater deployment flexibility, and stronger brand positioning.
Because these destinations create value across the cruise line’s broader system, operators may prioritize outcomes that differ from what a traditional financial investor would seek in a standalone asset.
While third-party investment alongside cruise lines in private destinations remains relatively uncommon, this category is important to include in any comprehensive framework. It highlights how cruise lines evaluate destination economics differently –and how future partnership structures could evolve as capital needs, asset strategies, or market dynamics change over time.
“Passengers do not independently choose destinations… Cruise lines determine where ships go…”
Understanding the Spectrum
Taken together, these four categories form a continuum rather than discrete investment types, with operational complexity, capital intensity, and development risk increasing across the spectrum.
At the lower end, stabilized concession ports emphasize predictable throughput and operational efficiency. Moving along the continuum, enhanced ports introduce greater commercial exposure, where performance depends increasingly on guest
spending and experience design. Greenfield developments represent the most complex end of the landscape, requiring significant capital, multi-year execution, and early alignment with cruise line deployment strategies. Cruise line private destinations sit outside the traditional investment framework, functioning primarily as strategic assets designed to optimize network performance and brand positioning.
Misclassification—whether by applying core infrastructure assumptions to a development opportunity or by benchmarking against cruise line strategic assets—can lead to unrealistic expectations and misaligned investment decisions.
A disciplined evaluation begins with a simple but critical question: Where does this project truly sit on the cruise infrastructure spectrum?
Alignment Is the Real Risk Factor
Successful destination development depends less on capital availability and more on early alignment among three stakeholders: cruise lines, which control deployment; governments, which control land use and longterm policy; and developers and investors, who structure and finance the project.
When these groups move in sync around realistic assumptions and shared objectives, projects can become durable long-term assets.
The Opportunity Ahead
The cruise industry is entering a new era of destination development.
Larger ships, evolving guest expectations, and increasing competition are reshaping how ports are designed and financed. Governments are seeking to capture greater economic value while managing environmental and community impacts. Investors are increasingly looking for assets that combine growth potential with long-term demand visibility.
For those who understand the fundamentals, the opportunity is significant.
But cruise destinations are not conventional infrastructure. They are operational assets whose success depends on deployment economics, guest experience, and strategic alignment within a global network. Ultimately, the most successful cruise destinations are not built on land or capital alone – they are built around alignment.
Modern Cruise Terminals: Designing the Future of Cruise, On Land
By Aaron Saunders
Cruise lines today recognize that the cruise experience begins on land, at the pier, before anyone ever sets foot on a ship. As a result, members of the Cruise Lines International Association (CLIA) and partners are investing in state-of-the-art, custom-designed cruise terminals that aim to both please the eye and move passengers from shore-to-ship with record ease.
MSC Cruises’ new record-breaking terminal at PortMiami, which opened in the spring of 2025, was designed by Arquitectonica, the award-winning design firm that also created the Kaseya Center, where the Miami Heat play. Constructed by Fincantieri Infrastructure, a division of Italian shipbuilder Fincantieri Group, the terminal features a striking design with sweeping lines and massive walls of glass –not to mention an ability to process up to 36,000 passengers per day.
Just to the west, PortMiami’s Terminal B was built by Norwegian Cruise Line and opened in 2020. Inspired by a nautilus shell—and known as “The Pearl of Miami” for its distinctive curved design and colorful, illuminated walls of glass— the award-winning 190,000-square-foot structure is LEED Gold Certified for its sustainability and green efforts.
Also in Florida, in 2021 Port Canaveral opened the ground-breaking Cruise Terminal 3, in conjunction with the launch of Carnival Cruise Line’s Mardi Gras, the first ship in North America to run on cleaner burning Liquified Natural Gas (LNG). The stateof-the-art facility is known as “Terminal Launch Pad,” reflecting the region’s ties to America’s space program.
New tech enhances guest experiences
As modern cruise terminals excite the eye, new technology is also improving the passenger experience.
More than ever before, cruise terminals are equipped with new technology to swiftly embark and disembark thousands of passengers on turnaround days.
Facial recognition technology allows guests to board and leave their cruise ships without the need to show passports or other documentation. With your information already on file, you just look at a screen, including to clear U.S. Customs and Immigration post-cruise.
It’s estimated that the use of facial biometrics can reduce embarkation time by up to 50 percent – a monumental achievement considering today’s newest megaships hold 4,000-plus passengers.
Other innovations include airport-style security scanners that streamline the security process, and digital signage that allows messaging to be updated and reproduced in multiple languages, instantly. For cruise lines catering to many passenger demographics and languages, signage flexibility is a crucial element of the passenger experience.
Construction underway around the world
The exciting new cruise terminal boom isn’t just confined to Florida. New terminals also include MSC’s new $156 million facility in Galveston, Texas – the fourth terminal in the city, with 165,000 square feet of space, a seven-story parking garage for guests (a first for Galveston), and two
boarding bridges. The terminal hosts MSC Cruises and Norwegian Cruise Line ships. Next year, the port of Ravenna, Italy— which serves as a gateway to nearby Venice and Bologna—will open its first new terminal, designed in conjunction with Cruise Terminals International and Royal Caribbean Group. Available to all cruise lines, the nearly 11,000-square-foot facility will be the first LEED-certified cruise terminal in Italy, complete with onshore power supply (OPS) so cruise ships can plug into local power supply and reduce emissions in port.
…the cruise experience begins on land…
Antigua and Barbuda is cementing its status as a Caribbean homeport with a brand-new, modern terminal featuring such amenities as a day club with swimming pool and cabanas, dining and retail, and enhanced check-in and security areas. Partners for the project include Global Ports Holding (GPH). British line P&O Cruises’ homeported Arvia arrived at the new Antigua Cruise Port in November 2025. Full project completion is expected by June 2026. The city of Philadelphia is getting its own cruise terminal; the PhilaPort Cruise Terminal broke ground in December 2025 in preparation for the 2026 debut for Norwegian Jewel. Norwegian Cruise Line has an exclusive seven-year agreement to homeport at the port, which is conveniently adjacent to the Philadelphia International Airport.
Photo Credit: Port Canaveral
Global Cruises: Expansion, Innovation & Impact
Last year was defined by expansion, growth, and some challenges. Global Cruises was named 2025 Business of the Year by the South Florida Business Journal, honoring the passion, resilience, and collective effort behind everything we have built. In addition, our CEO, Leyla Osorio, was recognized as one of the Top Women in Travel & Hospitality by the Women Leading Travel & Hospitality Association, a distinction that reflects both her personal leadership and the strength of our entire organization.
We also expanded our footprint to more than 140 ports and successfully entered the Asian market. Over the course of that year, we launched 35 new products across 16 key hubs—including Singapore, Osaka, and Yokohama—reinforcing our commitment to growth in strategic destinations.
At the same time, we initiated operations in five new ports, such as Bodrum, Zadar, and Cabo San Lucas, further strengthening our presence in Europe, which continues to represent over 60% of our total volume.
In Canada and New England, we completed our second successful year with a remarkable 54% increase in passenger demand, solidifying our leadership position
and highlighting the strength of our regional partnerships and operational excellence.
As we move into 2026, we are stronger than ever, marked by the opening of our most ambitious destination to date: KUZÁ Beach & Adventure Park in Cozumel
Spanning more than 3,200 feet of pristine beachfront across four vibrant ecosystems, this flagship destination welcomes up to 4,000 guests and sets a new benchmark for immersive, guest-centered shore excursions. KUZÁ represents the embodiment of our vision to create integrated, high-quality destination experiences.
Today, KUZÁ offers more than 20 activities for all ages, including the largest waterpark complex on the island spanning about 81,800 sq ft and featuring four slides, as well as a state-of-the-art adventure zipline experience with three lines soaring up to 22 feet high and a vertical obstacle course designed for both challenge and excitement.
…our vision to create integrated, highquality destination experiences.
Sustainability is also embedded in every layer of KUZÁ. Since opening, we have developed four core programs driven by a clear mission: to educate the community and visitors while protecting the island we call home. Through our Roots for the Future program, we have planted more than 300 red mangroves and 600 seeds to support ecosystem restoration. Through KUZÁPAAL , our educational initiative, we have reached more than 600 children across the island, raising awareness about ecosystems, mangroves, and endemic species.
With our program Hit the Brakes, There Is Life Crossing we impact over 1,500 people daily through signage placed along the island’s main highways, helping reduce wildlife-vehicle collisions and increase road safety awareness in one of the busiest tourist corridors.
Our sea turtle monitoring and hatchling release initiatives further reinforce our commitment to wildlife protection, while over 3,300 pounds of recycled plastic is repurposed into park furniture, transforming environmental responsibility into tangible action. KUZÁ is also a proud sponsor of the local soccer team Guerreros de Cozumel, reinforcing the talent around the island and the transforming energy of sports. KUZÁ is not just a destination; it is a long-term commitment to preserving the beautiful island of Cozumel and its community.
Thank you for being part of Global Cruises and for joining us on a journey that continues to move the industry forward. We look ahead with excitement to new destinations, innovative experiences, and many more unforgettable moments together.
FROM INSIGHT TO IMPACT:
What FCCA Service Assessments Are Revealing About Cruise Destination Success
By Beth Hatt, President of the Aquila Center for Cruise Excellence, FCCA’s exclusive training partner, and celebrating 44 years in business.
Over the past four years, FCCA Strategic Service Assessments across nearly 30 destinations have revealed a clear lesson: when destinations listen to stakeholders, align their teams, and train with purpose, guest experiences—and cruise partnerships—grow stronger.
These Service Assessments began during the pandemic. At that time,
destinations had a rare opportunity to pause, reflect, and plan for the future of cruise tourism. Rather than focusing only on recovery, the goal was to help destinations prepare for long-term growth and stronger guest experiences. In the years since, destinations have continued to move forward with that approach.
What the Assessments Involve
Each assessment is a facilitated conversation with key cruise tourism stakeholders in the destination. These often include ministries of tourism, port authorities, tour operators, experience providers, transport partners, and other key stakeholders.
Using a structured set of questions, Aquila guides the group through the cruise guest journey and the realities of operating in the destination. Stakeholders share their perspectives on what works well, where challenges exist, and where improvements are possible.
From this discussion, as well as additional research, Aquila identifies common themes, strengths, and priority areas for improvement. The findings then help destinations shape practical training plans and strategic actions.
Common Challenges Across Destinations
Despite their differences, these assessments have demonstrated that many destinations face similar challenges:
• Inconsistent service across operators and touchpoints, which can create uneven guest experiences.
• Limited differentiation in tour offerings, making it harder for destinations to stand out.
• Safety, risk, and crisis management gaps, often linked to limited training or unclear protocols.
• Capacity management pressures, balancing guest volume with experience quality.
• Meeting cruise line expectations, which continue to rise around service, safety, and operations.
• Limited coordination between stakeholders, leading to communication gaps or misaligned goals.
The assessments also highlighted challenges that training alone cannot solve. Some destinations face infrastructure needs, road access issues, congestion, or the need to better educate younger generations about the value of tourism. Recognizing these issues helps destinations plan more strategically and align long-term investments.
When these challenges are not addressed, the consequences can be significant: more guest complaints, lower spending per visitor, fewer repeat visits, and in some cases reduced cruise calls.
Turning Insight Into Action
The most meaningful results have come from destinations that treated the assessment as a starting point rather than a conclusion. Several destinations used their findings to build strategic training plans and align stakeholders around shared priorities.
Six destinations stand out for moving quickly from insight to implementation. Each of these destinations took the next step: listening to stakeholders, investing in training, and working together to strengthen the guest experience.
• Aruba expanded Tourism Excellence training with operators and service providers, aligned with their goals around guest experience and sustainability.
• Cayman Islands invested in product development and collaboration to create stronger and more sustainable guest experiences.
• Curaçao strengthened collaboration between government and operators to prepare guides and frontline teams.
• Dominican Republic launched a national initiative aligning operators and stakeholders across multiple ports around guest experience standards.
• Puerto Rico focused on frontline service and cultural storytelling to help reinforce San Juan’s reputation, as well as strategic initiatives to support the emerging port of Ponce.
• St. Vincent & The Grenadines aligned tourism stakeholders and frontlines with cruise line and guest expectations to support their significant growth.
These examples show that improvement happens when destinations work together and act on what they learn.
“Assessments create clarity, but it’s what destinations do next that determines long-term success.”
What Successful Destinations Do Differently
Across the assessments, several success factors became clear:
1. Training is linked to real challenges, not delivered in isolation.
2. Stakeholders work together, across government and private sectors.
3. Destinations commit to a long-term approach, rather than short-term fixes.
4. Progress is monitored, using guest feedback and industry insight.
When training is approached this way, it becomes a strategic tool rather than a one-time activity.
A Roadmap for Training with Purpose
The Service Assessments also revealed a practical cycle used by many successful destinations:
1. Assess strengths, gaps, and opportunities through stakeholder input.
2. Train teams across all levels – from frontlines to destination leaders.
3. Implement improvements in service standards, product design, and operations.
4. Monitor and adapt based on feedback, results, and evolving cruise trends.
This process is continuous.
Destinations that follow it build stronger guest satisfaction, greater economic impact, and more resilient cruise partnerships.
Training the People to Transform the Place
One lesson stands out across all Service Assessments: a destination’s greatest asset is its people.
When destinations invest in their people—giving them the skills, confidence, and alignment needed to deliver great experiences—the entire destination becomes stronger. Guest interactions improve, collaboration grows, and the destination’s reputation benefits.
As the cruise industry continues to evolve, destinations that assess honestly, plan strategically, and train with purpose will be best positioned for long-term success.
Because when insight leads to action, and people are prepared to deliver excellence, destinations do more than improve performance. They transform the place.
Contact Beth for more information at Beth@ CruiseExcellence.com. From our Living Lab in Port Saint John to training in 140 destinations worldwide, we are now taking this service assessment to industry at large – call for details. And stay tuned for another WAVE of change, another series of free webinars during the Aquila Training Wave Season coming this spring following Seatrade.
FCCA Platinum Member Spotlights
Patrick Melchoirs
Destination Services Manager
Aruba Tourism Authority
Patrick Melchiors’ work sits at the crossroads of Aruba’s guest experience and the fast-moving world of cruise tourism. As Destination Services Manager at the Aruba Tourism Authority, he helps orchestrate the behind-the-scenes coordination that ensures Aruba delivers the seamless, high-quality experience cruise guests expect the moment they step ashore.
A typical day for Melchiors is built around leading cross-team coordination. His team stays closely connected with the Aruba Ports Authority, cruise lines, tour operators and a network of island stakeholders to monitor vessel schedules and respond to real-time operational needs. “Maintaining effective communication and operational alignment across all parties is essential to delivering the high-quality experience expected from Aruba,” he said, reflecting on his goal to keep the island running in sync, uphold service standards and strengthen Aruba’s position as a top-tier Caribbean destination.
Aruba’s long-standing relationship with FCCA has been instrumental in supporting that mission. Throughout his
decade with the Aruba Tourism Authority, Melchiors has participated in FCCA engagements that offer invaluable access to industry leadership, data-driven insights and conversations that shape long-term planning. “Our partnership with FCCA has been integral to fortify Aruba’s position in the cruise industry further,” he explained.
When he considers the FCCA Platinum Program, Melchiors sees a platform where collaboration and decision-making come together: “Through access to industry leadership, participation in conferences and executive forums, and ongoing knowledge exchange, we have gained valuable insights that support informed decision-making and long-term destination planning.” The program, he says, keeps Aruba sharp, agile and ready to elevate its offerings whenever the moment calls for it.
What ultimately sets Aruba apart, in Melchiors’ view, is the island’s character. Guests consistently highlight the warmth of the people, the island’s reputation for safety and reliability, and the diverse mix of beaches, cuisine, culture and excursions. The authenticity and professionalism of the Aruban community remain central to the destination experience — and to why guests return year after year.
Throughout his time in the cruise sector, Melchiors has learned that success depends on adaptability and strong partnerships. With the industry constantly evolving, he emphasizes the need for proactive engagement, continuous development and responsiveness to shifting expectations. For him, Aruba’s enduring appeal comes down to a simple truth that he often shares with visitors and partners alike: “When you love Aruba … it loves you back.”
Tia Broomes
Senior Business Development Officer.
Cruise Barbados Tourism Marketing Inc.
For Tia Broomes, success in cruise tourism is rooted in collaboration, resilience and consistently delivering value to partners and visitors alike.
Broomes has spent more than 16 years working in the cruise sector, focusing on building relationships with cruise line executives, travel trade partners and local stakeholders to ensure seamless operations and sustained growth for Barbados. Her day-to-day responsibilities include close coordination with internal teams and Barbados Port Inc., a partnership she describes as essential to facilitating cruise calls at the Port of Bridgetown.
Barbados has been an FCCA member for nearly two decades, and Broomes says the partnership has been instrumental in navigating both growth opportunities and industry challenges.
“Over the years, Barbados has maintained a very solid partnership with the FCCA team…Our collaboration with FCCA has led to new opportunities to grow business to the destination,” she
shared. “Our partnership during the recent pandemic is the perfect testimony.”
Broomes also highlighted FCCA’s role in facilitating high-level engagement between local stakeholders and cruise executives, including hosting industry events in Barbados and welcoming direct engagement from government leadership.
When it comes to the FCCA Platinum Program, Broomes emphasizes access and influence: “The program offers valuable benefits and opportunities to interface with the chief decision-makers in the cruise industry. It provides access to special forums not available under the standard membership.”
As a destination, Barbados continues to distinguish itself as the premier homeport in the Southern Caribbean, offering cruise guests a rich mix of culture, heritage, culinary experiences and world-class attractions. “Our aim is to exceed visitor expectations so they sail away with fond memories and want to return for a longstay holiday,” Broomes said.
Reflecting on her years in the sector, Broomes points to the industry’s resilience as its defining strength, commenting, “The cruise industry is the most resilient sector within the global tourism landscape...The ability to visit multiple ports on a single itinerary (and) the interaction between cruise guests and local communities will always be a key feature of the cruise experience.”
J. Arturo Musi Ganem
Advisor, Comatur SA
de CV. and President. Mexican Cruise Association
With almost 50 years in the cruise industry, J. Arturo Musi Ganem, advisor at Comatur SA de CV and president of the Mexican Cruise Association, has built a career defined by trust, continuity and deep-rooted relationships across the global cruise sector.
Musi Ganem has been involved in cruising for approximately 45 years,
witnessing the industry’s evolution firsthand while helping position Mexico’s West Pacific Coast as a reliable and attractive destination for cruise lines. Through Comatur, he coordinates approximately 1,200 cruise calls annually, managing everything from port reservations and government authorizations to vessel representation and on-theground coordination for ships, guests and crew.
His long-standing relationship with FCCA has played a critical role in that success. A member for more than 20 years, Musi Ganem credits FCCA with opening doors to decision-makers and supporting meaningful progress for the industry in Mexico.
“FCCA has given me direct contact with cruise industry decision-makers, enabling more calls to Mexico’s West Pacific Coast,” he said. “FCCA has (also) been (at the) forefront in resolving cruise industry issues with the Mexican government.”
He points to collaborative efforts through the FCCA Operations Committee, including coordinated visits to proposed ports that are now fully operational, as tangible examples of the association’s impact.
When asked what comes to mind when he hears the term “FCCA Platinum Program,” Musi Ganem does not hesitate. “Cruise industry family is what comes to mind...I have made wonderful friends with lasting ties,” he mused.
Looking at the broader picture, Musi Ganem believes cruising plays a powerful role beyond economics. “I am convinced that tourism is the most effective vehicle for peace and understanding. Travel really does broaden the mind. The cruise industry is a window to showing the world what our country has to offer.”
Eduardo Gonzalez Cid understands that cruise tourism depends on what happens long before a ship arrives at the pier. As founder and CEO of Café Azul Supplying Solutions, he has spent over 20 years building a company that supports cruise lines through precision logistics, local sourcing and dependable execution across more than 35 ports worldwide.
“Café Azul has been actively involved in the cruise industry for over 21 years,” Gonzalez Cid said, noting that the company’s reach spans the Caribbean, the Americas and Europe. That longevity reflects an operational model built on precision, reliability and constant coordination.
“A typical day at Café Azul is highly operational and hands-on,” he explained. “It includes early-morning coordination with farmers, suppliers and logistics partners; real-time alignment with cruise line procurement and port agents; quality control and cold-chain monitoring; and on-the-ground execution at ports.” The work, he added, never stops: “Our teams operate 24/7, ensuring vessels are supplied accurately, on time and according to each cruise line’s standards.”
Café Azul has been a member of FCCA for more than 20 years, with active participation in Platinum Member programs, conferences and commercial initiatives. Gonzalez Cid credits the organization with helping shape the company’s growth and industry alignment. “Our partnership with FCCA has been the core of our understanding and partnership with the cruise industry. It has allowed us to participate in meaningful dialogue, showcase our capabilities, and grow sustainably within the cruise ecosystem,” he shared.
When asked what the FCCA Platinum Program represents, Gonzalez Cid described it in personal terms. “Family. Generosity,” he said. “It represents excellence, credibility and commitment. It signals trusted partners who consistently deliver high-quality experiences, operational reliability, and long-term value to cruise lines and destinations.”
What distinguishes Café Azul, he noted, is its ability to combine local sourcing with global standards. “We combine deep local knowledge, authentic sourcing, sustainability and operational excellence to deliver products and ser-
vices that reflect the true character of each destination, while meeting the global standards of the cruise industry, generating a positive impact on the society, environment and economy of the itineraries where our partners sail.”
After years in cruise tourism, the lessons are clear and simple: “Consistency, flexibility and trust,” he listed. “Cruise operations demand flawless execution under changing conditions.” For him, success ultimately comes down to strong partnerships, local presence, rapid problem-solving, and always putting the cruise line and guest experience first.
Maritime Procurement Services
For nearly two decades, Maritime Procurement Services (MPS) has helped redefine what responsible maritime operations look like in the modern cruise era. Since entering the industry in 2007, the company has remained laser-focused on one mission: ensuring that the growth of cruise tourism evolves in harmony with environmental protection. Grounded in sustainability, circularity and community well-being, MPS has become one of the region’s most influential drivers of environmental progress.
A day in MPS operations begins long before most guests step off the gangway. Across ports in Mexico, dedicated teams manage the full life cycle
of materials generated by cruise ships — from collection and classification at the pier to advanced transformation processes at company facilities. There, the real innovation unfolds. Using cutting-edge technologies, MPS converts suitable waste streams into new resources, including circular recycled carbon fuel, while ensuring all remaining materials are handled in accordance with MARPOL and national regulations. Each day closes with the same mindset that begins it: turning materials into opportunities that deliver measurable benefits to the communities they serve.
MPS’ commitment to the industry is reflected in its long-standing relationship with FCCA. A member since 2010 and now an exclusive FCCA partner, the company plays a central role in advancing initiatives tied to waste management, climate action, recycling, decarbonization of ship waste streams, and digital traceability. MPS, with its unparalleled expertise and visionary approach, is at the forefront of maritime waste management implementation initiatives in Freeport, Nassau and Cozumel.
To MPS, the FCCA Platinum Program represents collaboration with impact — a space where leaders come together to share solutions that elevate operational excellence, responsible practices and community prosperity. It is also a reminder that destinations are more than stops on an itinerary: they are shared homes whose long-term health demands collective stewardship.
Though MPS operates largely behind the scenes, its influence is visible in every guest experience — from well-maintained coastlines and thriving ecosystems to community programs that support youth, sea turtles, beach cleanups, local artists and families. These efforts, grounded in sustainability and social benefit, help ensure that destinations remain vibrant, authentic and resilient.
Their biggest lesson after years of industry partnership? Meaningful progress in cruise tourism depends on shared responsibility, clarity and trust. Whether through digital traceability, circular processes or community investment, MPS continues to prove that environmental leadership and industry growth can—and must—go hand in hand.
K’áab by Café Azul
Before honey, there is sound: a steady murmur of bees through wild flowers. In the Mayan world, this is K’áab: a relationship between bee, forest, and people. Honey cannot be forced; it arrives in time, produced by the jungle. Café Azul and Royal Caribbean have built a bridge between worlds, bringing guests over 200,000 pounds of ancestral raw honey – vibrant, with active enzymes and natural nutrients, exactly as the bees created it.
The Dominican Republic Solidifies Its Premier Position
In 2025, the Dominican Republic solidified its position as one of the Caribbean’s most dynamic cruise destinations, closing the year with record arrivals and sustained growth. Beyond the numbers, the country continues to elevate its value proposition through expanded port infrastructure and curated onshore experiences. The upcoming cruise port in Samaná signals a new chapter—unlocking pristine landscapes, boutique excursions, and fresh investment opportunities in one of the region’s most captivating enclaves.
ITM Group: Expanding Global Cruise Growth
Port Cabo Rojo in the Dominican Republic is strengthening its position as a premier Caribbean destination, welcoming an increasing number of cruise ships each season, while the strategic development of Port Melilla in Spain’s autonomous city advances with clear purpose, emerging as a distinctive Mediterranean gateway shaped by its rich cultural blend. Through innovation, sustainability, and guest-focused design, these initiatives deliver high-impact cruise destinations, reinforcing a trusted role in port development.
SANSOUCI Continues to Strengthen
SANSOUCI, Port Santo Domingo, continues strengthening its position as a premier Caribbean destination. With ongoing infrastructure enhancements and a renewed focus on curated passenger experiences, the port is advancing its homeport capabilities while elevating destination satisfaction scores. Strategic collaborations with cruise partners and local stakeholders reinforce Santo Domingo as a reliable, authentic, and differentiated call in the region.
Salt & Soul Magazine Launched
The St. Maarten Tourism Bureau (STB) officially launched Salt & Soul Magazine on February 13 in Philipsburg with a celebratory event themed “Salt & Soul: A Celebration of St. Maarten.” The new publication highlights the island’s culture, lifestyle, and tourism through stories that showcase its people, heritage, and experiences. Available in print and online at www.saltandsoulmagazine.sx, the magazine will be distributed at hotels, resorts, cultural institutions, and key locations across the island. The launch event featured steel pan music, cultural performances, and remarks from Minister of Tourism Grisha Heyliger-Marten, Director of Tourism May-Ling Chun, and Editor-in-Chief Luis Hurtault. Produced by STB, the magazine is envisioned as an annual publication that documents the evolving
culture and creative spirit of St. Maarten while serving as a cultural archive for both residents and visitors.
Port St. Maarten Experiences Exceptional 2026 Season
Port St. Maarten’s 2026 cruise tourism season has been exceptional, underscoring the destination’s growing appeal across the global cruise industry. Strong passenger volumes, multiple inaugural calls, and rising berth occupancy reflect sustained confidence from cruise partners. Notably, demand for St. Maarten as an all-in homeporting hub continues to climb, driven by its modern port infrastructure, international airlift connectivity, and seamless passenger experience. Beyond the pier, visitors are drawn to the island’s vibrant Philipsburg shopping district, world-class beaches, and unique Dutch-French cultural blend. If current trends continue, 2026 could rank among the destination’s strongest cruise seasons on record.
The U.S. Virgin Islands Continues Momentum
The U.S. Virgin Islands continues to drive momentum in the cruise and tourism sector through innovation while elevating its culture and authenticity. After earning Caribbean Cruise Destination of the Year and Experiential Destination of the Year at the 2026 Caribbean Travel Awards, the USVI expanded its global visibility through a partnership with Roc Nation during Super Bowl LX festivities. That momentum carried forward to St. Croix, where Agrifest welcomed visitors and showcased the Territory’s unique blend of technology, tradition, local agriculture, and authentic cultural experiences. Looking ahead to 2026, forward cruise schedules project nearly 2 million cruise passengers arriving across St. Thomas and St. Croix, reinforcing the Territory’s continued growth trajectory.
The West Indian Company Limited Maintains Excellence
The West Indian Company Limited (WICO), owner and operator of the WICO Dock in St. Thomas, continues to strengthen the U.S. Virgin Islands’ position as a premier cruise destination. Under the leadership of President & CEO Joseph Boschulte, WICO has earned international recognition for operational excellence while advancing initiatives focused on sustainability, guest experience, and long-term growth for the territory’s cruise industry.
Diamonds International Expands Presence in St. Thomas
Diamonds International expanded its presence in St. Thomas with the reopening of the Hublot Boutique on February 13, 2026. The renovation aligns the boutique with Hublot’s global design standards and elevates its positioning within this key cruise destination. This milestone reflects continued strategic growth and a shared commitment to delivering premium timepiece experiences, further strengthening the partnership between Diamonds International and Hublot.
Dolphin Cove Ltd., elevates marine interaction with its signature Swim Adventure and Royal Swim programs, featuring exhilarating Dolphin Rides such as Boogie Board, Belly Ride, Foot Push and Dorsal Tow. These dynamic propulsion experiences deliver unforgettable moments in crystal-clear Caribbean waters, driving guest satisfaction and strong shore excursions uptake. The combination of high-energy interaction, professional stewardship and tropical setting reinforces Jamaica’s competitive appeal within the cruise market.
Aruba Welcomes Generous Donation from Carnival Cruise Line
We began the year on a positive note with a generous donation of baby cribs from Carnival Cruise Line to Stichting Casa Cuna Progreso in Aruba. The cribs arrived aboard Carnival Conquest and were received in the presence of representatives from the Aruba Tourism Authority and Aruba Ports Authority N.V., with logistical support from port agency S.E.L. Maduro & Sons. This thoughtful contribution will directly support the comfort and care of the children at Casa Cuna.
The Bahamas’ Record Cruise Year
The Bahamas celebrated a record-breaking cruise year in 2025, welcoming 2.759 million passengers in the first quarter alone and totaling an impressive 10.4 million visitors across nearly 1,600 ship calls. This surge underscores the nation’s continued dominance as a premier global cruise destination.
Resorts World Bimini’s Milestone
Resorts World Bimini Cruise Port has welcomed more than 2.7 million travelers to date, including over 130,000 passengers in the first quarter of 2026. The modern, single-berth terminal on North Bimini provides direct access to beaches, excursions, and the adjacent Resorts World Bimini resort complex, which features a full-service hotel, expansive lagoon-style and infinity pools, casino, spa, shopping, and multiple dining venues for an ideal island getaway.
Cyndi Lauper to Headline Atlantis Paradise Island
Cyndi Lauper brings her Girls Just Wanna Have Fun Farewell Tour to Atlantis Paradise Island! Join us for a night of legendary hits and unforgettable energy under the stars on Saturday, June 20. Atlantis is also caring for “Lucky,” a critically endangered Kemp’s ridley sea turtle who traveled 2,700 miles after rescue and rehabilitation by the Canadian Sea Turtle Network. Our animal care team are helping him prepare for release into beautiful Bahamian waters this summer.
Step Off the Ship.
Sit at the Table. Taste the Real Barbados.
Step off your cruise ship and into the heart of Barbados and Dine with a Bajan - an immersive culinary experience that transforms one day on island into lifetime memories. Skip the ordinary and gather around a local family’s table, savor heritage recipes, fresh island produce, and stories that bring Barbadian culture to life. You’ll arrive as a visitor and leave feeling like family. Reserve your seat now at www.dinewithabajan.com and make your port day unforgettable.
Fort Street Tourism Village Continues to Improve
Fort Street Tourism Village continues to enhance the guest experience with our value-added complimentary pool to all visiting cruise guests directly within the port. This high-quality leisure option elevates the port experience with comfortable tropical settings where guests can relax under the Caribbean sun, enjoy a refreshing swim, and access food and beverage services. This enhancement reinforces the Port commitment to delivering seamless, high-impact experiences in a secure and easily accessible port environment.
Cayman Art Week Returns
Cayman Art Week returns 26–31 May 2026, uniting galleries, studios, and pop up venues across all three islands for a vibrant celebration of contemporary Caymanian creativity. Visitors can explore exhibitions, meet artists, and enjoy special events that showcase the full breadth of local talent—from painting and sculpture to multimedia installations— during one of the Cayman Islands’ most anticipated cultural events. To learn more, visit caymanartweek.com. (66 words)
Costa Rica’s Interinstitutional Approach
Costa Rica promotes a strategic interinstitutional approach in its port cities to enhance the cruise passenger experience, aligning efforts between port authorities and security forces. This coordination focuses on elevating service and operational standards, ensuring safer, more efficient, and more attractive port calls. The objective is to position the country as a competitive, sustainable, and high-value destination within regional cruise itineraries.
Curaçao Surpasses 1.7 Million Visitors as Cruise Sector Leads 2025 Growth
WILLEMSTAD – January 13, 2026 – The Curaçao Tourist Board reports continued tourism growth in 2025, welcoming
1,714,335 total visitors. Cruise tourism led performance with 881,665 cruise passengers, reinforcing Curaçao’s strong regional position. The island also recorded 788,427 stayover arrivals and 44,243 day-trippers. Overall arrivals increased 9% compared to 2024, reflecting sustained demand and the success of strategic market initiatives.
Discover Grenada
Discover Grenada, the vibrant Spice Island where culture, nature, and adventure converge. Explore lush rainforests, cascading waterfalls, pristine beaches, and world-class diving. Plan your visit around signature events like the Gouyave Easter Regatta in April, the Chocolate Festival in May, Spicemas in August, the Dive and Conservation Festival in October, or an unforgettable Christmas in Grenada. Visit www.puregrenada.com to plan your journey and experience the island’s authentic vibes.
El Salvador’s Noble Distinction
El Salvador received the Noble Caledonia Cruise, Hebridean Sky, on both Port of Acajutla and La Unión, having the opportunity to visit tourist destinations on the West and East of the country, such as the majestic Conchagua Volcano, the Olomega Lagoon, the Peace Route, colonial towns, archaeological sites, and participating in unforgettable activities such as a pupusa workshop and a turtle release experience.
Global Cruises’ Largest Waterpark
Global Cruises proudly unveils the largest waterpark complex under its flagship destination, KUZÁ Beach & Adventure Park, with the opening of Guardian’s Lagoon in Cozumel. Spanning 7,600 m², the new attraction features four water slides, a scenic lazy river, kids splash zone, swim-up bar, private cabanas, and vibrant retail and dining concepts. This milestone expansion reinforces Global Cruises’ commitment to delivering world-class experiences while strengthening Cozumel’s position as a premier Caribbean cruise destination.
Hutchison Ports ECV Marks New Milestone
Hutchison Ports ECV marks a new milestone with the official launch of an theme park: “Ensenada Bay Village: Treasures of Baja,” developed in partnership with Carnival Corporation, ITM Group, and Hutchison Ports ECV. This $26 million project, which will be built within the terminal, will offer a wide variety of amenities and attractions designed to enhance the experience of passengers arriving in Ensenada aboard cruise ships.
Trinidad & Tobago: Always in Season
Whether you are cruising or enjoying longer stays, there are so many reasons to visit, explore and immerse yourselves in our multicultural Festivals and celebrations from Carnival to Christmas. From a culinary explosion of flavors to the pul-
sating rhythmic sounds of Trinidad and Tobago’s fusion of ethnic music, you won’t be disappointed in what we have to offer all year round. See you soon in Trinidad and Tobago – “Always in Season.”
Tourism Leaders in Trinidad and Tobago Focus on Industry Growth
Tourism leaders in Trinidad and Tobago continue to collaborate on initiatives aimed at strengthening the country’s visitor economy and expanding its international presence. Charles Carvalho, CEO of Carvalho’s Agencies and operator of Trinidad and Tobago Sightseeing Tours, has been actively engaged in discussions shaping the sector’s future – with a focus on advancing tourism-driven strategies that can help increase foreign exchange earnings and continue growing the country’s tourism activity.
The Port of LA’s Record Cruise Year
The Port of LA welcomed a record 1.6 million cruise visitors in 2025. With Star Princess, Virgin Voyages, and the grand opening of West Harbor—a waterfront development recently designated as an official FIFA 2026 World Cup viewing venue—all coming in 2026, tourism is increasing. Add to that six LA28 Olympic sailing events and a spectacular cruise terminal development planned for 2030, and it’s clear that the Port’s LA Waterfront is emerging as a world-class tourism destination.
Delivering a Seamless, Modern Cruise Guest Experience
Port Everglades stands proud as the third-busiest cruise homeport in the world. Its record guest volumes, exciting new ship deployments and itineraries, and $1.5 billion slate of capital investments are designed for discerning guests. The port’s recently completed Master/Vision Plan Update includes redeveloped terminals, new parking structures and expanded ground transportation areas. Over the next five, 10 and 20 years, the port plans to continually transform the experience for customers and guests.
Port of Galveston to Triple Cruise Passengers
Cruise passenger growth at the Port of Galveston is forecast to triple to 11 million movements annually in the next 20 years, according to the port’s new Strategic Master Plan. To accommodate this growth, the plan describes three additional cruise terminals, parking garages and internal roadways. This year the port forecasts a record 445 sailings and 4 million passenger movements through its four terminals.
Port of Baltimore to Welcome Carnival Miracle
The Maryland Port Administration signed a two-year contract with Carnival Cruise Line that will bring Carnival Miracle to the Port of Baltimore beginning in 2027. The ship will operate seasonal cruises from November to April and complement Carnival’s current Baltimore-based ship, Carnival Pride, by offering deeper explorations of the Southern and Eastern Caribbean along with additional 12 to 14-day voyages. Carnival Pride sails year-round from Baltimore to the Bahamas, Bermuda, Caribbean, and Greenland/Canada.
How Traditional Destinations Can Respond in the Era of the Cruise Line Destination
As cruise lines drive traffic to their new multi-million-dollar purpose-built destinations, traditional ports have an opportunity to redefine themselves. BA can help reimagine destinations by differentiating, amplifying authentic cultural and natural assets, elevating the guest experience, and creating profitable venues to make the transition worthwhile. The future will reward those legacy ports that evolve and craft unique tourism plans, enabling them to compete and even outperform emerging private destinations.
Responsible AI Adoption Across the Cruise Destination Ecosystem
Access Cruise, Inc. continues leading responsible AI adoption across the cruise destination ecosystem. Following its AI session at the FCCA Conference in San Juan and a two-day online AI training delivered in December 2025 for 80 participants representing member ports of MedCruise (150+ ports in 22 countries), the company has launched a new AI training and integration platform tailored for cruise-aligned operators. Learn more at www.accesscruiseinc.com/ai-training/.
DOF Robotics Delivers Increased Guest Engagement
DOF Robotics delivers immersive, story-driven attractions that help cruise lines, ports, and destinations increase guest engagement and revenue per passenger. By combining advanced simulator technology with scalable content, DOF creates high-impact experiences that drive repeat usage, premium upsell opportunities, and extended dwell time both onboard and onshore. Its turnkey attraction solutions are designed to maximize ROI while enhancing overall guest satisfaction and destination value.
The Caribbean’s First HarborBased Urgent Care Center
St. Maarten Harbor Medical Services announces the upcoming opening of the Caribbean’s first harbor-based urgent care center dedicated exclusively to cruise passengers and crew. Located steps away from the ships on the harbor premises in Philipsburg, the facility will provide fast, professional medical care tailored specifically to the cruise industry. For more information, contact randallfriday@sxmharbormedicalservices.com.
Amerimed Opens New Clinical Spaces
Amerimed proudly announces the opening of three new dedicated clinical spaces within our flagship hospital in Cancun. These specialized units for orthopedics, urology, and comprehensive check-ups enhance our ability to deliver timely, expert care for local patients, international travelers and crew members alike. Designed to meet rigorous international standards for quality and patient safety, our expanded facilities reinforce Amerimed’s commitment to excellence. Learn more at www.amerimedhospitals.com.
Newmark Provides Strategic Leadership in Royal Caribbean's Acquisitions in Cozumel and Mahahual
Led by Juan Antonio and Juan Pablo Martínez, Newmark facilitated Royal Caribbean Group's land acquisitions for Royal Beach Club in Cozumel and Perfect Day Mexico in Mahahual. Their expertise in negotiations and real estate integration was crucial in securing these strategic investments, transforming regional tourism through two landmark developments. exactly as the bees created it.
