January 2025
Branch Review C I T Y
O F
FA R M E R S
B R A N C H ,
T E X A S the official
city of farmers branch
NEWSLETTER
New Fees Effective this Month TRASH AND CARD-PROCESSING FEES TO OFFSET RISING COSTS For decades, Farmers Branch residents have enjoyed trash collection and bins at no additional cost, thanks to the City’s ownership of the Camelot Landfill in Lewisville; however, the landfill is expected to reach capacity by 2046, and the City must plan accordingly. The rates below were approved by City Council to support the future closure and post-closure costs of the landfill. • Monthly fee of $5 per single-family residence. • Senior, age 65 and older, and disabled residents can apply for a reduced rate of $2.50. For more information, and to apply, visit farmersbranchtx.gov/ trashfee Also beginning this month, a 2.5% fee will be applied to all credit and debit card transactions processed for utility bill payments. To avoid the fee, you can make payments by cash or check, or by setting up an automatic monthly transfer from your bank account.
DRIVE-UP BILL PAY KIOSK NOW OPEN UTILITY BILL PAYMENT LOCATION IS NOW AUTOMATED The City’s new payment kiosk, located on the west side of the City Hall parking lot, is available 24 hours a day and posts payments instantly to your account.
New AI Tool
CONNECT TO THE CITY ANYTIME WITH BRANCHBOT The City’s new AI tool, BranchBot, allows you to ask a question, submit a service request, and quickly find answers to questions. Visit farmersbranchtx.gov and look for the virtual assistant in the bottom, right corner of your screen. You can also chat with BranchBot by texting ‘Hello’ to (888) 411-FBTX.
Candidate Filing MAY 3, 2025 ELECTION CANDIDATE FILING DEADLINE
1. Select your preferred language.
Candidate filing for the May 3, 2025 general election for Districts 1 and 4 will begin on January 15 and end on February 14. Learn more at farmersbranchtx.com/elections.
2. Pull up your account by service address or account number, or by scanning your bill.
Holiday Hours
To use the new kiosk, follow these four simple steps:
3. Enter the amount you want to pay. 4. Insert your payment. The kiosk accepts cash, check, and credit/debit cards. (Money orders and cashier’s checks are not accepted.) You will instantly receive proof of payment via print, email, or text.
farmersbranchtx.gov
NEW YEAR’S EVE, DECEMBER 31 Aquatics Center closes at 5 p.m. Historical Park closes at 5 p.m. Manske Library closes at 5 p.m. Rec Center / Branch Connection closes at 5 p.m. Animal Adoption Center is closed City Hall is closed Barney Wood Bark Park is open Garbage / recycling will be collected
NEW YEAR’S DAY, JANUARY 1 City facilities are closed Barney Wood Bark Park is open No garbage / recycling collection