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LEAF 9402 December 2017 Customer Newsletter

Page 1

December 2017

Newsletter Merry Christmas and Happy New Year We would like to wish all of our customers a Merry Christmas and a very Happy New Year. From every member of the FAI team and board of Directors, we thank you for the continued business and loyalty throughout 2017. We are currently undergoing an exciting transformation in most areas of our business so keep up to date by following us on social media. Here are some interesting highlights from the last year:

10,000+

1,000+

250,000+

Lines of vehicle data added to cataloguing platforms each month.

New to Range products added to stock.

Average units sold per month.

1,000,000+

600+

3

Visits to catalogue.faiauto.com

New social media followers.

New product ranges added.

Range

94% Positive Overall Customer Survey Score.

Development

The area our customers feel we excelled this year.

25+ Trade exhibitions attended worldwide.

Best Availability. Best Value. Best Quality. Best Service. LEAF9402

+44 (0) 1525 351800

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December 2017

Newsletter Vehicle of the Month

Mercedes E-Class 2009 - 2016 The Mercedes-Benz E-Class (W212 and S212) series represents the fourth-generation of the Mercedes-Benz E-Class range of executive cars. The E-Class image suffered a downturn in the late 1990s and early 2000s. The W212 series took the E-Class’s original reputation for solid build quality and refined elegance and established it once again. It is also praised for having a differentiated design from the C-Class and S-Class models.

VOTM Web Page

VOTM Leaflet

Christmas Order Cut-Off UK Customers Order Date

Export Customers

Status Cut Off

22nd December Open

Delivery Date

4:45pm

27th December

25th December

Closed

26th December

Closed

27th December

Open

4:00pm

28th December

28th December

Open

4:00pm

29th December

29th December

Open

3:00pm

2nd January

2nd January

Open

Orders must be sent before 11th December at the very latest to ensure goods are received BEFORE Christmas. The export office will be closed from the 23rd December and will return to business as usual on the 2nd January. Any requests sent over this time will not be looked at until the 2nd January.

Business as usual

Engine of the Month The new generation RF-based MZR-CD 2.2-litre turbo diesel engine replaces the existing MZR-CD 2.0 RF and is due to totally replace RF 2007 and RF 2005 in the near future. We offer a comprehensive range of components for this popular engine; from Gaskets and Seals to the Timing Chain Kit.

EOTM Web Page

EOTM Leaflet

Mazda R2AA

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+44 (0) 1525 351800

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December 2017

Newsletter 2017 Season Finale ROUND 12 - Qatar

Entering the final round of the WorldSBK 2017 Season, FAI’s Brand Ambassador was ready for a fight and that’s exactly what he gave ‘em. Second in both night races, Chaz secured his goal of championship second place despite a very wobbly turn 5 in the second race. The final round kicked off with a bustle of final preparation as the sun goes down and the floodlights set the atmosphere. Chaz knew the importance of every element of the day especially as he was to start on the third row. Showing he meant business by taking second place after a series of lightning overtakes, it was clear the Welshman wasn’t backing down. Creating the gap required to ensure a podium finish, Chaz was one step further towards overall second.

“I’m happy because we achieved our main task, which was to gain some points in the fight for second position in the championship, but honestly it was a tough race...we took second place and we’re happy to get 20 points in the bag and a lot of useful data ahead of tomorrow to improve with the electronics and especially engine brake. We need to stay focused and hopefully we’ll make another couple of steps forward for Race 2.” Chaz threw himself in to the second race with a blistering start, taking the lead in turn one. He then gave us all a heart-stopping moment when he almost lost control “rodeo” style on turn five. Again, Davies preformed incredibly well throughout the final race of 2017, flying through the chequered flag in second, thus achieving his goal. “We sealed second position in the championship, which was our goal going into this round, so I’m very happy. It’s been another tough race. I probably made the best start of my career, then got my head down while keeping an eye on Sykes’ position. I nearly crashed at turn 5, it felt like a rodeo but we hung on to it. Once I saw Sykes was out, I just tried to control the gap as second place was the best we could do today. Thanks to Ducati and Aruba.it for another exciting season, I’m looking forward to 2018.” We look look forward to the 2018 season with the real possibility of Chaz obtaining a Championship win.

Best Availability. Best Value. Best Quality. Best Service. LEAF9402

+44 (0) 1525 351800

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December 2017

Newsletter Tech Corner: Oil Contamination Contrary to popular belief, timing chains do not “stretch” due to poor maintenance, the factory set clearances between the internal diameter of the roller and the link pins increase making the chain appear to stretch. The most common cause of wear of the pin and/or the internal diameter of the bush is degraded oil. The degradation manifests in several ways, the most common being fuel dilution and metallic or silicon (dirt) particles suspended in the oil which have built up over time. Metal Units (PPM)

Maximum Contaminant Levels Fe

Cr

Pb

Cu

Sn

Al

Ni

Si

B

Na

Diesel Engine

100

25

25

40

20

30

10

15

20

75

Petrol Engine

600

50

100

75

40

75

15

60

75

100

Transmission

500

10

50

300

20

50

20

40

20

75

Hydraulic

75

5

20

50

10

50

5

20

20

75

Differentials

750

19

100

400

30

50

10

75

10

50

Dominic Moxon Technical Director

If the fuel exceeds 5% or the number of metallic particles exceeds 100ppm (parts per million) or silicon exceeds 15ppm the oil is deemed to be hostile, no longer providing protection to the moving parts of the engine. This hostile environment actively promotes rapid wear. In turn, the chain will elongate until eventually the tensioner is at its maximum and no longer able to apply vital working tension to the chain. On a chain of 120 links, as little as 4mm “stretch” can render the chain useless. It is therefore vital that when the chain kit is replaced, the following actions must be taken: 1. Flush engine oil system before dismantling the TCK. 2. Always use the approved locking tools. 3. Remove sump and rocker cover to check for any damage. (Replace any damaged parts) 4. Remove and inspect oil pump and pick up pipe. Clean thoroughly and replace is required. 5. Check all oil galleries and oil feed holes to ensure there are no blockages. Maximum Sample 6. Refill engine with manufacturers recommended grade of oil. PPM PPM 7. Replace oil filter. An example laboratory report (results on the right) for a returned timing chain kit showed classic wear of the internal diameter of the roller bushes, which had taken the clearance/tolerances of the chain beyond the maximum permissible. This “stretch” meant that the tensioner was unable to apply working tension to the chain assembly, causing the noise the driver reported. Had the engine been thoroughly cleaned during the installation, this particular failure would have been prevented.

Fe (Iron)

100

488

Cr (Chromium)

25

36

Pb (Lead)

25

0

Cu (Copper)

40

6

Sn (Tin)

20

0

Al (Aluminium)

30

13

Ni (Nickel)

10

3

Si (Silicon)

15

58

B (Boron)

20

34

Na (Sodium)

75

38

Best Availability. Best Value. Best Quality. Best Service. LEAF9402

+44 (0) 1525 351800

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December 2017

Newsletter Steering & Suspension Update During the month of Novemberwe have added 32 new steering and suspension part numbers for some of the most modern vehicles on the road. Stay tuned over coming months as we are expecting hundreds of new references to range. Please consult our monthly new to range spreadsheet for more information. Below are our highlights:

SS9381

SS9291

SS9260

SS9384

SS9291 / SS9292

TOYOTA RAV 4 IV 2013-2016

Lower Wishbone Left / Right

SS9381 / SS9382

FORD TRANSIT (V347-348) 07/2006 -

Wishbone Left / Right

SS9384 / SS9385

VAUXHALL ASTRA VII (K) 2015-

Front Link Rod Left / Right

SS9260

VAUXHALL COMBO 2001-2012

Rack End

Along with the top 50 selling NEW steering and suspension items list that is available as part of our monthly New to Range file, we have also looked at our top pareto climbers from the last year. These are parts that are not necessarily new but are a selection that have jumped the most in sales over this period:

SS4963

SS6221

SS2761

SS2757

SS2761 / SS2762

Wishbone L/R

Ford Fiesta 2008-

SS6221

Front Link Rod

Ford Fiesta 2008-

SS2780 / SS2781

Front Link Rod L/R

Nissan Qashqai 2007-

SS4963 / SS4964

Wishbone Bush Front Rearward L/R

Mini one 2001-

SS2757 / SS2758

Tie Rod End L/R

Ford B Max 2012-

Best Availability. Best Value. Best Quality. Best Service. LEAF9402

+44 (0) 1525 351800

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December 2017

Newsletter Mercedes Steering - New to Range Mercedes have introduced some stylish new models to their range and FAI would like to announce 30 new part numbers in stock for popular Mercedes applications. Exciting parts for some of the latest models which include the highly popular Mercedes C Class, the stylish new GLE and GLS models and the convenient Mercedes V-Class/Vito.

MERCEDES VITO (W447) 2014SS9347

RACK END

SS9457

WISHBONE LEFT

SS9458

WISHBONE RIGHT

SS9459

LOWER BALL JOINT

SS9263

TIE ROD END LEFT

Exclusive to FAI

MERCEDES BENZ C CLASS (W205) 2014SS9270

WISHBONE BUSH

SS9313

CONTROL ARM BUSH

SS9314

CONTROL ARM BUSH

SS9318

CONTROL ARM BUSH

Exclusive to FAI

MERCEDES GLE CLASS (166) 2015SS9274

WISHBONE BUSH

SS9275

WISHBONE BUSH

SS9276

WISHBONE BUSH

SS9277

WISHBONE BUSH

Exclusive to FAI

For more information including the full Mercedes new to range offer, CLICK HERE for the leaflet.

Best Availability. Best Value. Best Quality. Best Service. LEAF9402

+44 (0) 1525 351800

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December 2017

Newsletter Featured Parts

Exclusive - TCK297VVT

Exclusive - C381 / C382

This Toyota Prius/Yaris/Vitz 1.5 Hybrid 2003> Timing Chain Kit is exclusive to FAI with the VVT hub and gaskets/seals for installation.

FAI are first in the market to offer these BMW 2.0d N47 Series 2007 - 2014 inlet and exhaust camshafts.

Exclusive - TCK42CRD-10

Top Seller - WP6558 FAI are one of few aftermarket brands to offer this popular VAG 1.4 TSI / TFSI and 2.0 TDI Water Pump. Due to the technical nature of the electro-magnetic clutch on this twin charger pump, it took considerable development time. It is now our top selling water pump and is definitely recommended for stock holding.

This Nissan Navara 2.5TD (YD25DDTi) 01/2010> common rail diesel Timing Chain Kit is exclusive to FAI and includes all the necessary parts for fitment.

Best Availability. Best Value. Best Quality. Best Service. LEAF9402

+44 (0) 1525 351800

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December 2017

Newsletter Viscous Vibration Dampers FAI recently introduced a range of 40+ Torsional Vibration Dampers, each using various designs depending on application requirements. FVD1035, which is used on a lot of 3.0d BMWs, is one of the latest generation viscous couplings. In this article, we summarise what viscous dampers are and why they are used. For the full article, CLICK HERE.

1. Groove

8. Inner Hub

2. PTFE Bushing

9. Inertia mass housing

3. Plastic Bushing Plate 10. Slide Bearing 4. Rubber

11. Inertia mass

5. Slide Bearing

12. Cover

6. Main Hub

13. Viscous Fluid hole

7. Propeller

14. Viscous fluid gap

A viscous damper has a sealed outer housing with a precision machined hub. Inside of the housing is an inertia ring with a viscous fluid (specialised silicone) filling the cavity. The temperature range is -40 to 300 Fahrenheit meaning it can be used in very extreme temperature conditions and it remains an excellent dissipater of heat. Heat is a by-product of damping harmonics and dissipating that heat away from the damping medium is critical for proper functioning of the damper over time.

FVD1035

As a vibration event happens it causes the outer housing and inner inertia ring to rotate independently at different speeds. The resulting shear action through the viscous fluid diminishes the vibration by transforming it to heat. Silicone has proven to be an excellent damping medium because it contributes to long damper life by exhibiting: • High energy dissipation • High tensile strength • Effective across a broad range of frequencies and RPMs. • High operating temperature range. To read the full article, please CLICK HERE.

Best Availability. Best Value. Best Quality. Best Service. LEAF9402

+44 (0) 1525 351800

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