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Intrusive Advising Plan

2022-2026 Eastern West Virginia Community and Technical College

Table of Contents

Contents

Eastern West Virginia Community and Technical College..........................................................................................1 Mission .......................................................................................................................................................................4 Vision .........................................................................................................................................................................4 Introduction ................................................................................................................................................................5 Purpose .......................................................................................................................................................................7 Useful Banner Screens for Advisors ...........................................................................................................................8 Advising New Students ...............................................................................................................................................9 Advising Returning Students ................................................................................................................................... 10 Student Advising Checklist (all components may not be applicable)...................................................................... 11 New Admissions Checklist ....................................................................................................................................... 12 Course Placement Methods .................................................................................................................................... 13 ACCUPLACER – Course Placement Assessments ................................................................................................ 13 Class List Processes .................................................................................................................................................. 15 Advising Tips ............................................................................................................................................................ 18 Effective Advising and Retention............................................................................................................................. 19 Tutoring and Coaching............................................................................................................................................. 20 Accommodations ..................................................................................................................................................... 20 Library Services ........................................................................................................................................................ 21

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2022 – 2026 Intrusive Advising Plan Diversity Resources ................................................................................................................................................. 21 Family Educational Rights and Privacy Act (FERPA) ................................................................................................ 22 Transcripts ............................................................................................................................................................... 24 Using MyEastern...................................................................................................................................................... 25 Unofficial Transcripts.............................................................................................................................................. 25 Financial Aid Award Status..................................................................................................................................... 25 Register For Classes ................................................................................................................................................ 26 Pay Tuition + Fees Online ....................................................................................................................................... 26 Degree Works .......................................................................................................................................................... 27 CRM Advise Basics ................................................................................................................................................ 40 Eastern Who To Call Directory ................................................................................................................................ 57 Policy of Nondiscrimination .................................................................................................................................... 60

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2022 – 2026 Intrusive Advising Plan Mission Eastern’s Mission Statement is “Eastern provides accessible and affordable educational opportunities for academic, technical, workforce training and life-long learning for the Potomac Highlands regional community.” To achieve this mission, Eastern:  provides programs and courses of instruction, through the associate-degree level, that encompass occupational-technical education, transfer education, general education, literacy and developmental education, and continuing education;  implements workforce development and customized training programs that advance individual career development while meeting employers' needs for a highly skilled workforce;  serves as a vital link between secondary education and four-year colleges and universities; provides appropriate post-secondary courses to students in partner secondary schools;  provides innovative student support services that promote holistic development and student success;  provides a broad range of instructional technologies, methods, materials, facilities, and instructional support services that promote learning;  maintains an educational environment that broadens perspectives, promotes global awareness, and leads to responsible citizenship;  enriches local communities by making available resources in people, facilities, and programming;  serves as a catalyst in helping to shape the direction of communities in the college's region of responsibility;  enhances economic, cultural, and educational development through partnerships between the college and local communities; and ensures a healthy and safe environment at each of the college's instructional locations. Vision Eastern West Virginia Community and Technical College enriches the Potomac Highlands regional community through a range of innovative programs and services that exemplify community college values and achieve the community college mission.

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Introduction Intrusive Advising, Banner, and Degreeworks “The intrusive model of advising is action-oriented to involving and motivating students to seek help when needed. Utilizing the good qualities of prescriptive advising (expertise, awareness of student needs, structured programs) and of development advising (relationship to a student’s total needs), intrusive advising is a direct response to identified academic crisis with a specific program of action. It is a process of identifying students at crisis points and giving them the message, ‘You have this problem; here is a help-service.’” (Earl, N.D., p. 5) The Intrusive Advising Process •

Student receives notification(s) about current course offerings, helpful resources, grades, attendance, missing assignments, etc. The students are instructed to reach out to their advisor, course instructor, college ambassador, or student services.

•

Faculty, adjuncts, and advisors are encouraged to reach out via phone and/or email to ALL students at the beginning, four-week (early-alert), mid-term, eleven-week, and final week intervals throughout the semester.

•

The communication can be recorded on the at-risk tracker (Formstack), SPACMNT in Banner, or notes in Degreeworks.

NACADA (National Academic Advising Association) Resources provide the following information: Academic Advising Today Advisors should ask pointed and detailed questions from the beginning to the end of a student’s educational journey. The detailed questions will provide the knowledge needed to make a connection with a student. Use open-ended questions that solicit detailed responses requiring more than simple “yes” or “no” answers. Students do not mind asking about their personal lives if they understand the purpose behind the questions. (For more information, please click on the link above) Some questions advisors can ask students: Do you work? How many hours do you work? This will allow us to select the appropriate number of courses. Do you have a family in addition to going to school? How old are your children or child? Do they participate in extracurricular activities? What do you plan to do with your certificate/degree? P a g e 5 | 62

2022 – 2026 Intrusive Advising Plan What do you plan to do after graduation? What do you consider a “good” course schedule? Do you know which four-year institution you like to transfer to? In which academic areas do you feel you are most thoroughly prepared? In which academic areas do you feel you are unprepared or need extra help? For Returning/Transfer students: Are you happy with your grades from last semester? What challenges did you face last semester? Do’s and Don’ts for Advisors 1 DO: •

Make your advisee feel known and welcome

•

Be an ACTIVE listener

•

Ask follow-up questions

•

Be aware of your advisee’s non-verbal cues (body language and facial expressions)

•

Be aware of your own non-verbal cues

DON’T •

Talk so much; let your advisee talk

•

Interrupt

•

Judge your advisee

•

Assume that one solution fits all

•

Rush

1 University of Central Florida

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2022 – 2026 Intrusive Advising Plan

Purpose There are probably no better skills to learn for students adapting to college life than organization and time management. Being organized properly helps students learn to prioritize their assignments, reduce stress, set goals, and cultivate good time management habits. The One Stop Shop component of Eastern’s New Student Orientation is designed to give students their first experience with the academic organization and completely prepare students for their first day of class. New students will meet their advisors, learn about financial aid, register for their classes, and are provided a full introduction to Eastern’s culture. Organization and time management are crucial to success, and Eastern is privileged to provide students with the foundation for that success with our One Stop Shop. New Student Orientations are scheduled for Summer/Fall/Winter term beginning in April to August. The orientation for Spring students starts in November through the beginning of January. New Student Orientation Checklist *Live or Virtual Sessions Provided*  Complete FAFSA Workshop (if applicable)  Complete Accuplacer Assessment (if applicable)  Meet with Student Services to Go over Assessment Scores  Attend New Student Orientation  Meet with Advisor to Complete Registration  Meet with Financial Aid to go over Financial Aid Package (after registration is complete and before textbooks can be ordered)  Order Textbooks (if applicable) Meet with the Career Counselor in Room 111 P a g e 7 | 62

2022 – 2026 Intrusive Advising Plan

Useful Banner Screens for Advisors SPAIDEN – access the student's address and phone number SOATEST – access student's ACT scores and/or ACCUPLACER scores SOAPCOL – access whether the student’s official transcript has been received in the records office (transcript has been received if the “official transcript received” box has been checked) SHATERM – view all previous coursework, including transfer coursework SHACRSE – view previous coursework taken with Southern/Eastern SFASLST – to view class list SFAREGS – to view student’s schedule SGASTDN – to view student’s program of study and/or type of student SOAHOLD– to view any records holds…please check this screen before advising students. SPACMNT-to review any substitution waivers, release of information forms, etc. GUIALTI-to retrieve a student by social security number. SPAPERS-demographic information on a student SGAADVR-check the student’s academic advisor Schedule_Print-prints the student’s schedule for the semester. SHADEGR-check on student’s previous graduation status. SPATELE-to look up the student’s telephone number SFAREGF-student’s registration, add/drop, and dates of entry RRAAREQ-Financial Aid requirements; FAFSA completion RPAAWRD-Financial Aid awards

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Advising New Students 1. A potential student calls or comes in with an inquiry. 2. The student is directed to Admissions, who will provide them with their new student information packet and review its contents. While on the phone or in the advisor’s office, the advisor will inquire about the student’s previous testing scores (ACT or SAT), previous college credits, and their interest in Financial Aid. 3. The student will return their completed applications to Admissions, who will review the application and inform the student of any admissions materials that may be missing (transcripts, immunization proof, etc.). NOTE: Students can apply online through Eastern’s website. 4. The student will be scheduled for a Financial Aid and/or Testing Session if appropriate. 5. Admissions will schedule the student to attend a New Student Orientation and Registration session. Before attending the session, the student should receive an acceptance letter and notification of missing items to submit before registering. 6. Before each New Student Orientation and Registration Session, Admissions will notify advisors of (approximately) how many students will be assigned to them for advising. 7. The student attends a New Student Orientation and Registration Session and will be provided a Student Handbook and a College Catalog. 8. Admissions will schedule the student to see their designated program advisors. Before attending the advising session, the student should receive an acceptance letter and notification of missing items they must submit before registering. 9. Because students may not be attending an orientation session before registering for class(es), it is important that advisors take extra time to answer questions and explain appropriate procedures. When advising students, advisors are reminded to:  Make sure the student understands how to contact you and knows in which office you are located.  Provide a program overview (program map on the website) so that the student understands their chosen degree program and anticipated graduation date.  Check SOAHOLD for any holds that could block registering.  Check the student’s folder for ACCUPLACER scores, ACT/SAT scores, and past transcripts to ensure appropriate course placement.  Check course prerequisites. If prerequisites are not met, students will not be permitted to register for the course without an override signature on the registration form from a designated staff person (Dean of Academic Services, Division Chair, or the Instructor). P a g e 9 | 62

2022 – 2026 Intrusive Advising Plan  Complete the Course Registration Form and provide student(s) with their copy. The other copy will go to Admissions. If the form is signed, it will be assumed prerequisites have been checked, and it is okay to register the student for the courses listed.  Remind the student to see a Financial Aid representative. 10. If the student has registered for WEB courses, the advisor should check to ensure that an email address (for all students) is listed on their registration form and ensure students are aware that a web-based component is a course component. If the student is new to online courses, they should complete the Online Orientation located in Brightspace.

Advising Returning Students 1. Advisors should keep their schedules on the Outlook calendar up-to-date since Admissions or the receptionist will be scheduling advising appointments for students. 2. The student calls or comes in with an inquiry. 3. Front Desk Staff will ask the student if they already have an appointment to see their advisor. If yes, they will notify the appropriate person and direct them to their office. If not, they will send them to Admissions or schedule an appointment with their advisor. 4. The Front Desk Staff will check the designated advisor’s availability and schedule an appointment for them. All students will be encouraged to make an appointment, but walk-ins can see advisors based on availability. 5. Before advising students, advisors are reminded to:  Check BANNER screens. NOTE: Please check SOAHOLD on the student.  Has it been longer than two years since the student last attended? If so, the student needs to complete a new admissions application, OR if the student is changing major or mailing address, but no other information has changed, the student can complete a Change of Information Form.  Attempt to contact the student to cancel the appointment if unable to complete registration due to the holds. 6. When advising students:  Check course prerequisites. If prerequisites are not met, students will not be permitted to register for the course without an override signature on the registration form from a designated staff person (Academic Dean, Academic Division Chair, or Instructor).  Verify student’s major and update if necessary. Check Major Codes List in the Shared File.  Complete the course registration form and provide students with their copy. The other copy will go to Admissions. Registration forms without an advisor’s signature will not be entered. If the form is signed, it will be assumed that prerequisites have been checked and it is okay to register the student for the courses listed.  Provide book ordering information to the student. P a g e 10 | 62

2022 – 2026 Intrusive Advising Plan  If a student has a low GPA or completion rate, the student should speak to a Financial Aid representative. 7. Returning students needing assistance in completing financial aid paperwork can make an appointment with Financial Aid representative.

Student Advising Checklist (all components may not be applicable)

□ Introduction, office location, how you can be reached □ Provide a program map and remind students to keep track of their progress each semester by visiting their MyEastern account.

□ Show students how to use the Recommended Courses form (provides course placement info). □ Check student’s folder for transcripts of past college coursework. □ Check all course prerequisites. If prerequisites are not met, students will not be permitted to register for the course without an override signature on the registration form from a designated staff person (Dean, Academic Division Chair, or the Instructor).

□ Verify student’s major on the SFAREGS screen in BANNER. □ Encourage students to add ORT 100: College Success. □ the Complete the course registration form with the student and provide them with their copy. Provide other copy to Admissions. Registration forms without an advisor’s signature will not be entered. If the form is signed, Admissions will assume prerequisites have been checked, and it is okay to register the student for the courses listed.

□ Explain the Brightspace 101 course for students enrolling in their first online course or courses.

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New Admissions Checklist

*Note: If a student stops out or graduates and returns after two years of absence, please have the student complete another admissions application. Degree Seeking Students – a student who has not previously attended any college and is wishing to seek a degree: _____ Application for Admission _____ High School Transcript/GED/TASC scores and certificate (required for degreeseeking applicants who have completed high school/GED requirements) _____ Proof of measles and rubella immunization (required of full time, regular degreeseeking students through age 24). _____ ACT/SAT scores or placement scores _____ Sign up for New Student Orientation and Registration _____ Sign up for Accuplacer and/or FAFSA workshop (if applicable) _____ Register for College Success Class Non-Degree Seeking Students – a student who wishes to take classes for credit but is not working toward a degree (Non-Degree seeking students are not eligible for financial aid): _____ Application for Admission _____ Most recent college transcript – unofficial copy is fine; if needed, confirm that a course prerequisite has been met. _____ ACT/SAT scores or placement scores, if applicable, for a prerequisite Transfer Students – a student who has attended another institution and wishes to transfer to Eastern: _____ Application for Admission _____ High School Transcript (required of degree-seeking applicants who have completed high school/GED/TASC requirements). _____ All previous college transcripts – must be sent directly from previous institution(s) and issued to Eastern WV CTC, 316 Eastern Drive, Moorefield, WV, 26836. _____ Proof of measles and rubella immunization (required of full-time, regular degree-seeking students through age 24). _____ ACT/SAT scores or placement scores _____ Sign up for New Student Orientation and Registration _____ Sign up for Accuplacer and/or FAFSA workshop (if applicable) Transient Students – a student who is regularly enrolled and in good standing at another institution and is taking a course(s) at Eastern intended to be transferred to the home institution: _____ Application for Admission _____ Transient Form (form or letter from student’s home institution indicating that course(s) taken at Eastern will transfer into the respective programs of study at the home institution). _____ College Transcript – if required for a prerequisite, unofficial copy. _____ ACT/SAT scores – if required for a prerequisite

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2022 – 2026 Intrusive Advising Plan Early Entrance Students – a student who is currently in high school and wishes to take college classes: _____ Application for Admission _____ Permission/Authorization form _____ ACT/SAT or placement scores – if required for a prerequisite Workforce Education Students – a student who wishes to pursue Workforce Training programs: _____ Application for Admission _____ High School Transcript (required of degree-seeking applicants who have completed high school/GED/TASC requirements). _____ Direct to Workforce Suite (Room 203) for additional information, schedule, etc.

Course Placement Methods ACCUPLACER – Course Placement Assessments Students need to take the Assessment for Course Placement: • •

If the student is seeking a degree or certificate, the student is required to take the assessments in reading, math, and English If the student is not seeking a degree or certificate, the student is required to take the assessments before registering for any class with an applicable prerequisite

Students are exempt from Assessment for Course Placement: • • •

If the student scored a 17 or higher on the ACT reading test, and 18 or higher on the ACT English test within the last 5 years or If the student scored a 480 or higher on the SAT reading/writing test or If the student has completed a college-level reading, English, or math class

*NOTE: Please see the next page for Math placement scores. ENL 100 Transitional Composition 3 Semester Hours Prerequisite: This course is required for students with an ACT English score less than 18 or ACCUPLACER Sentence Skills score less than 252. This course allows students to improve their sentence, paragraph, and essay composition skills so they can succeed in a college-level English course. If a student scores 251 or lower on the ACCUPLACER Sentence Skills, they can co-enroll in an ALP section of English 101.

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Math Course

ACT

SAT

17 or Below

449 or Below

MTH 102 – Math for Elementary Teachers

450 or Above

MTH 115 – Business Math

450 or Above

MTH 117 – Math for Technicians

450 or Above

MTH 121 – College Math for General Education

500 or Above

MTH 135 – College Algebra

21 or Above

530 or Above

MTH 136 -- Trigonometry

24 or Above

550 or Above

MTH 137 – Pre-Calculus

21 or Above

530 or Above

MTH 200 – Geometry and Measurement

21 or Above

530 or Above

MTH 225 – Introduction to Statistics

20 or Above

520 or Above

MTH 230 – Calculus I

26 or Above

600 or Above

MTH 231 – Calculus II

26 or Above

600 or Above

ACT

SAT

Math Support Required

Reading Course RDG 100 – Integrated Reading and Composition (RDG Support Required) English Course ENL 100 – Transitional Composition (ENL Support Required) ENL 101 – English Composition I ENL 115 – Technical Communications

16 or Below ACT

SAT

17 or Below (English) 18 or Above (English) 18 or Above (English)

479 or Below (Writing & Read.) 480 or Above (Writing & Read.) 480 or Above (Writing & Read.)

ACCUPLACER

249 or Below (Arithmetic) 250 or Above (Arithmetic) 250 or Above (Arithmetic) 250 or Above (Arithmetic) 262 or Above (Arithmetic) 260 or Above (QR/Algebra/Stats) 250 or Above (Adv. Alg. Functions) 237 or Above (Adv. Alg. Functions) 260 or Above (QR/Algebra/Stats) 260 or Above (QR/Algebra/Stats) 276 or Above (Adv. Alg. Functions) 276 or Above (Adv. Alg. Functions) ACCUPLACER

84 or Below (Arithmetic) 85 or Above (Arithmetic) 85 or Above (Arithmetic) 85 or Above (Arithmetic) 85 or Above (Arithmetic) 76 or Above (Elem. Algebra) 86 or Above (College Math) 76 or Above (Elem. Algebra) 76 or Above (Elem. Algebra) 76 or Above (Elem. Algebra) 90 or Above (Elem. Algebra) 90 or Above (Elem. Algebra) ACCUPLACER

251 or Below (Reading) ACCUPLACER

79 or Below (Reading Comp.) ACCUPLACER

251 or Below (Writing) 252 or Above (Writing) 252 or Above (Writing)

87 or Below (Sentence Skills) 88 or Above (Sentence Skills) 88 or Above (Sentence Skills)

NEW

OLD

NEW

OLD

NEW

OLD

Eastern WV Community and Technical College Guidelines for Using Multiple Measures More Information: BP-3.4 Standards & Requirements for Admission Part I – New Students/Transfer/Transient Students will have a high school diploma or GED. If they have an ACT or SAT score that places them into college-level math and/or English, look no further. Otherwise, continue down the list. Use of multiple measures for admission and placement into college-level math and English: • ACT or SAT scores (dated within 5 years from the date of Application for Admission) → High school cumulative GPA of 2.8 or higher on an unweighted 4.0 scale with a successful completion of previous English for placement into college-level English (within 5 years).

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2022 – 2026 Intrusive Advising Plan → High school cumulative GPA of 2.8 or higher on an unweighted 4.0 scale with a successful completion of previous math for placement into college-level Math (within 5 years). → Successful completion of an appropriate developmental course in mathematics or English at another regionally accredited college or university. → If none of these options allows a student to take college-level English or math, the student may take an Accuplacer test. Part II – Dual Credit High school students who wish to enroll in college-level math or English must meet one of the criteria below. If they have an ACT or SAT score that places them into college-level math and/or English, look no further. Otherwise, continue down the list. Use of multiple measures to enroll in dual credit courses: • ACT, SAT, or PSAT scores (same as required for SAT) → High school cumulative GPA of 3.0 or higher on an unweighted 4.0 scale with a successful completion of previous English courses for placement into college-level English. → High school cumulative GPA of 3.0 or higher on an unweighted 4.0 scale with a successful completion of previous math courses for placement into college-level math. → If none of these options allows a student to take college-level English or math, the student may take an Accuplacer test.

Class List Processes Draft course lists: Course lists will be distributed the Friday before each term; the draft lists do not have to be returned to student services. Official course lists: The official class list for the current term will be distributed the day after add/drop week. The students on the list(s) are currently enrolled in the class identified at the top of the form. The faculty are instructed to provide the following information: •

Any student who has not attended (or logged on and COMPLETED a GRADED assignment for online classes) during the first week of class will be removed from that class roster. Please review your attendance record against the class list. If the names on the list exactly match the students attending your class and all of those students have attended at least one class and/or completed an assignment, you will only need to sign the bottom of the class roster and return it to the records office.

•

If any students on the list have not attended (or logged on and COMPLETED a GRADED assignment for online classes) during the first week of class, identify them on the list by circling their name and student ID number. Then, sign the bottom of the class list and return the list to the records office within one week of distribution.

•

Students attending your class (or logged on and COMPLETED a GRADED assignment for online classes) whose name does not appear on the class list should not be allowed to continue attending P a g e 15 | 62

2022 – 2026 Intrusive Advising Plan class until they can show proof of properly completed registration or change of schedule (add/drop) form – that they are registered in the class. If there are any questions, please have the student contact the student services department to check their registration. Early Alert: The early alert form will be distributed during Week 3, and the form can be used up to the end of Week 7. Regular attendance is an important factor in student success rates. The college realizes that, despite this truism, some students do not attend class regularly. If any students have stopped attending (or logging on for online classes) during the first four (4) to seven (7) weeks of class, identify those students on the Formstack and the last assignment submitted or attended class. Early Alert is a tool designed to provide faculty with an easy way to partner with other professionals to reach out to students who have academic-related concerns within the classroom once other outreach methods have been unsuccessful. Areas of concern include: • Multiple missing assignments • Poor class performance (exams, assignments, projects, etc.) • Difficulty comprehending course material • Poor class attendance (more than three unexcused absences) Once you have submitted an early alert for a student, the following steps occur: • After the report has been received by the Student Services Department, students are distributed to the academic advisors, student peer coaches, and the College Ambassador, who provide outreach to the students. • Designees will reach out to students by email, phone, and in-person contact. • If a student does not respond after two points of contact, the early alert will be considered closed due to a lack of response from the student. Mid-Term List: The mid-term course list will be distributed at the end of seven (7) weeks. Faculty must enter a grade for each student on the course list. A signed copy of the course list report is due to the appropriate Division Chair in the main facility by the following Tuesday after the eighth (8th) week. THE FOLLOWING DIRECTIONS ARE GIVEN TO FACULTY: •

The only acceptable grades are “A,” “B,” “C,” “D,” or “F” grades and may be used for designated courses only. If you assign the “D,” “NC,” or “F” grade, you must provide the last date of attendance or submission of an assignment to assist the Financial Aid Office.

•

Faculty are NOT to record a “W,” “AW,” “AU,” or “ – “ on the mid-term grade report.

•

Do not report pluses and minuses.

•

Retain a copy for your own records.

•

Make sure EVERY student is assigned a grade.

•

If a student stops attending after submitting the mid-term class list, please contact the Dean of Student Services. The last day a student can withdraw with a grade of “W” is the 11th week of P a g e 16 | 62

2022 – 2026 Intrusive Advising Plan the term (fall and spring). NOTE: Summer add/drop, withdrawal, early alert, and mid-term dates fluctuate. •

Please notify students who are at risk of academic failure.

Week 10 & 11: With Week 10/11, advisors will reach out to instructors to retrieve student information regarding course improvement or failure. This information will assist the advisors in student communication on the next steps on staying enrolled or withdrawing from the course(s). Final Grade List: Faculty must enter a grade for each student on the final grade report in accordance with College policy. The final copy of the grade report is due in the Student Services Department by Tuesday after the end of finals week. THE FOLLOWING DIRECTIONS ARE GIVEN TO FACULTY: •

The only acceptable grades are “A,” “B,” “C,” “D,” “F,” “UF,” “I,” or “NC” grades and may be used for designated courses only. *If recording “I” grades, please see the note below.* o The “UF” grade is awarded to a student due to non-attendance in class after the last date to officially withdraw from the College. If you assign the “NC,” “UF,” or “F” grade, you must provide the last date of attendance or submission of the last graded assignment to assist the Financial Aid Office.

•

Faculty are NOT to record a “W,” “AW,” “AU,” or “ – “on the final grade report.

•

Do not report pluses and minuses.

•

Retain a copy for your own records.

•

Make sure EVERY student is assigned a grade.

*NOTE* Faculty giving IN-PROGRESS “I” grades MUST fill out an In-Progress Grade Form. Please contact Student Services if you need this form.

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Advising Tips

Advisors provide counseling and guidance to assist students with their academic goals and choices. Advisors give information about degrees, majors, and courses while also providing support and answering students' questions. We recommend that you work closely with your assigned students as they work toward their educational goals. Advising can help students achieve their educational and career goals by providing information, guidance, and assistance throughout their time at Eastern. (Crocket 2001) When an Advisor Should Be Concerned The following behaviors and attitudes may indicate that a student could benefit from additional assistance. If you are not professionally qualified to address these issues, please refer the student to the appropriate campus resource (i.e., Student Services, Division Chair, Deans). Unusual Behavior • Withdrawal from usual social interaction • Marked seclusion and unwillingness to communicate • Persistent antisocial behavior such as lying,

Traumatic Changes in Personal Relationships • Death of a family member or a close friend • Difficulties in marriage or family relationships • Dating and courtship difficulties • Sexual abuse (i.e., rape, incest, harassment) • Terminal/chronic illness of a family member Drug and Alcohol Abuse • Indications of excessive drinking or drug abuse (i.e., binges, neglects eating or physical appearance, impaired thinking) • Severe drug reaction (i.e., bizarre behavior,

stealing,

unexplained

or other deviant acts

blackouts of memory)

• Lack of social skills or deteriorating personal

• Being a child of an alcoholic or drug dependent

hygiene

parent

• Inability to sleep or excessive sleeping

Academic Problems

• Loss of appetite or excessive appetite (starving or

• Dramatic drop in grade point average

binging behavior) • Unexplained crying or outburst of anger • Acutely increased activity (i.e., ceaseless talking or extreme restlessness)

• Poor study habits • Incapacitating test anxiety • Sudden changes in academic performance • Lack of class attendance

• Repeated absence from classes

Career Choice Problems

• Unusual irritability

• Dissatisfaction with academic major

• Thought disorder (i.e., the student’s conversation

• Unrealistic career aspirations

does not make sense)

• Confusion with regard to interests, abilities, or

• Suspiciousness, irrational feeling of persecution

values Chronic indecisiveness or choice conflict • Uncertainty of career alternatives

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Effective Advising and Retention *Taken from Advising at-risk students in college and university settings by Dana L. Heisserer. •

“Research literature on student retention and attrition suggests that contact with a significant person within an institution of higher education is a crucial factor in a student’s decision to remain in college.”

•

“...Of particular importance is the one-on-one relationship that is typically present between the student and advisor that provides an opportunity for the student to build a personal link with the institution. Often the academic advisor is the only link the student has with the institution, having a profound effect on the student’s academic career and the student’s level of satisfaction with their college choice.”

•

“The literature clearly suggests that the single most important factor in advising students who are at-risk is helping them to feel that they are cared for by the institution.”

Effective Strategies for Working with At-Risk Students

*Taken from Advising at-risk students in college and university settings by Dana L. Heisserer Student Group Characteristics Advising Strategies Academically Disadvantaged

Students with Disabilities

Students of Low Socioeconomic Status

Probationary Students

May have low self-concept and be deficient in basic skills; May be reluctant to seek needed support services and resources; May need to experience academic success early-on

First, help with the development of basic skills; Establish trusting relationship; Help them understand the purposes of college; Refer to campus resources when needed

May have low self-concept; Lack of campus role models; College satisfaction impacts academic performance; Extent of preparation is linked to achievement; Need peer and staff support

Encourage full participation; Refer to campus resources when needed; Advocate on their behalf, when necessary

May have low self-concept; Can struggle with family commitments; History of academic failure

Teach time-management skills; Provide various academic supports, Encourage study groups

Lack of self-confidence; Typically have poor study skills and difficulty with completing assignments; May place importance on work

Help students understand how they are progressing in the curriculum; Assist them in developing coping skills to improve their problem solving; Help with career advising

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Minority Students

May have low self-concept; Lack of campus role models; College satisfaction impacts academic performance; Extent of preparation is linked to achievement

Emphasize campus involvement and help to create opportunities for them to make connections to the College; Discuss college resources; Acknowledge the importance of role models

Tutoring and Coaching Eastern wants to make sure you have everything you need to succeed during your academic pursuits. We offer FREE access to online tutoring services through Tutor.com. Tutors are available 24/7 to help you better understand concepts in subject areas like Math, Science, English and Writing Help, History, Business, and Computer Applications (Word and Excel). Link: Tutoring Information Take advantage of this service anytime. Access your personalized account by following these simple steps:  Log into Brightspace and navigate to one of your courses where you want additional tutoring.  Look for Tutor.com learning modules in the course content.  Click on the EWV Tutor.com link in the module.

NOTE: Please reach out to Student Services, Division Chairs, or Deans for additional tutoring options.

Accommodations Eastern is committed to ensuring equal access for all qualified students with disabling conditions. The Student Services' mission is to eliminate disability discrimination and ensure equal educational opportunity for students who qualify as a person with a disability under the applicable laws (ADA, section 504). The department works closely with students to determine reasonable accommodations to minimize the disadvantage their disability may cause. Many students under an Individualized Education P a g e 20 | 62

2022 – 2026 Intrusive Advising Plan Plan (IEP) or a 504 Plan during high school may qualify for services, as many other students might have received any specialized services during their K-12 education. However, we require an adult evaluation and cannot implement accommodations based on your IEP. The student’s responsibility is to contact our office and provide appropriate documentation of their disability that might interfere with their educational pursuit. Approved accommodations are determined on an individual basis. Any requirement an instructor demonstrates as essential to any directly related licensing requirements or to a program of instruction pursued by a student with a disability cannot be altered. Services are available for all students with documented disabilities, whether full or part-time. It is the student’s responsibility to initiate contact with Disability Services and submit appropriate documentation of the disability. The Student Services Department is the designated office for Disability Services at Eastern that obtains and files disability-related documents, certifies eligibility for services, determines reasonable accommodations, and makes the provision for accommodations. Please reach out to Student Services for more information.

Library Services Eastern’s Library services are being provided through EBSCO. Students can utilize EBSCO by visiting Eastern’s website at www.eastern.wv.edu, clicking on Current Students, and then Library Services. Instructional brochures can be found in the Resource Center or check with the Academic Services Program Coordinator. If you need a hardback book, Eastern has a contract with Southern West Virginia Community & Technical College to provide Librarian help and ship available books at no cost to the student. For more information, contact the Dean of Academic Services at 304-434-8000 EXT. 9238.

Diversity Resources Eastern staff and faculty members are encouraged to review diversity resources. Perform a search on Google, and you will find numerous options. If staff or students need additional resources, please seek assistance from the Student Services Specialist or Academic Services Program Coordinator. Some great online resources: http://www.academic360.com/resources/listings.cfm?DiscID=126 https://www.aacu.org/resources/diversity-equity-and-inclusive-excellence http://www.hercjobs.org/jobseeker_tools/diversity_resources/ http://www.naceweb.org/knowledge/diversity-resources.aspx https://www.dol.gov/general/topic/disability/ada

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Family Educational Rights and Privacy Act (FERPA) All Eastern staff must be familiar with the Family Educational Rights and Privacy Act (FERPA). The following includes some general information about FERPA. This document below is from the site: http://www.ed.gov/offices/OM/fpcol/ferpa1.html General Information FERPA is a Federal law that applies to educational agencies and institutions that receive funding under a program administered by the U. S. Department of Education. The statute is found at 20 U.S.C. § 1232g, and the Department's regulations are found at 34 CFR Part 99. Under FERPA, schools must generally afford students who are 18 years or over or attending a postsecondary institution: access to their education records an opportunity to seek to have the records amended some control over the disclosure of information from the records. Access to Education Records Schools are required by FERPA to: provide a student with an opportunity to inspect and review their education records within 45 days of the receipt of a request provide a student with copies of education records or otherwise make the records available to the student if the student, for instance, lives outside of commuting distance of the school Extract the names and other personally identifiable information about other students that may be included in the student's education records. Schools are not required by FERPA to: Create or maintain education records; Provide students with calendars, notices, or other information which does not generally contain information directly related to the student; Respond to questions about the student. Amendment of Education Records Under FERPA, a school must: Consider a request from a student to amend inaccurate or misleading information in the student's education records; Offer the student a hearing on the matter if it decides not to amend the records in accordance with the request; Offer the student a right to place a statement to be kept and disclosed within the records if the school still decides not to amend the records after a hearing. A school is not required to consider requests for amendment under FERPA that: Seek to change a grade or disciplinary decision; P a g e 22 | 62

2022 – 2026 Intrusive Advising Plan Seek to change the opinions or reflections of a school official or other person reflected in an education record. Disclosure of Education Records A school must: Have a student's consent before the disclosure of education records; Ensure that the consent is signed, dated, and states the purpose of the disclosure. A school MAY disclose education records without consent when: The disclosure is to school officials who have been determined to have legitimate educational interests as outlined in the institution's annual notification of rights to students; The student is seeking or intending to enroll in another school; The disclosure is to state or local educational authorities auditing or enforcing federal or state-supported education programs or enforcing Federal laws which relate to those programs; The disclosure is to the parents of a student who is a dependent for income tax purposes; The disclosure is in connection with determining eligibility, amounts, and terms for financial aid or enforcing the terms and conditions of financial aid; The disclosure is pursuant to a lawfully issued court order or subpoena; or The information disclosed has been appropriately designated as directory information by the school. Annual Notification A school must annually notify students in attendance that they may: Inspect and review their education records; Seek amendment of inaccurate or misleading information in their education records; Consent to most disclosures of personally identifiable information from education records. The annual notice must also include: Information for a student to file a complaint of an alleged violation with the FPCO; A description of who is considered a school official and what is considered a legitimate educational interest so that information may be shared with that individual; and information about who to contact to seek access or amendment of education records. Means of notification: Can include student newspaper; calendar; student programs guide; rules handbook, or other means reasonably likely to inform students; Notification does not have to be made individually to students.

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2022 – 2026 Intrusive Advising Plan Complaints of Alleged Violations: Complaints of alleged violations may be addressed to: Family Policy Compliance Office US Department of Education 400 Maryland Avenue, SW Washington, DC 20202-4605 Complaints must: Be timely submitted, not later than 180 days from the date you learned of the circumstances of the alleged violation Contain specific allegations of fact giving reasonable cause to believe that a violation has occurred, including: • • • •

• •

Relevant dates, such as the date of a request or a disclosure and the date the student learned of the alleged violation; Names and titles of those school officials and other third parties involved; A specific description of the education record around which the alleged violation occurred; A description of any contact with school officials regarding the matter, including dates and estimated times of telephone calls and/or copies of any correspondence exchanged between the student and the school regarding the matter; The name and address of the school, school district, and superintendent of the district; Any additional evidence that would be helpful in consideration of the complaint.

Transcripts

Welcome to Transcript Ordering EASTERN WEST VIRGINIA COMMUNITY AND TECHNICAL COLLEGE TRANSCRIPT ORDERING Welcome to transcript ordering for Eastern WV Community and Technical College. Official transcripts to be mailed or student pick up will be processed in a timely manner. Official transcripts are available at the cost of $10.00 per transcript. Electronic PDF Delivery: Electronic delivery allows the student to be notified via email or text (if applicable) when the third party receives the transcript. Mail: Official Transcripts may be mailed to any address provided by the requestor. Please allow 10 to 14 business days for delivery by the United States Postal Service. Student Pick Up: Official transcripts can be picked up at Eastern WV Community and Technical College at 316 Eastern Drive in Moorefield, WV. The campus is open 8 a.m. to 9 p.m. Monday - Thursday and 8 a.m. to 5 p.m. Fridays. You will receive an email notification when your transcript is ready for pick-up.

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2022 – 2026 Intrusive Advising Plan Please wait 24 hours after receiving your email confirmation that your order is complete before picking up your transcript. A valid photo ID will be required to pick up your official transcript. Hours and days are subject to change per semester. You can pay for your transcript order, if a cost is involved, with any major credit or debit card. Your credit or debit card is not charged until your school sends your transcript(s). However, if you use a debit card, your bank may put a hold on your funds when we pre-authorize your payment. If you have questions about the pre-authorization, please contact your bank. Order updates will be sent to you via email and, if you choose, text messages. You can also track your transcript order online. The following may be required to order a transcript online: A major credit or debit card An email account Your signed consent

Using MyEastern Unofficial Transcripts 1. 2. 3. 4. 5. 6.

Go to the MyEastern website Type in your USER ID as firstnamelastname (all lowercase) Type in your PIN (the same PIN you use for BrightSpace and Eastern Email) Click on Student and Financial Aid Info Click on Student Records Click on Academic Transcript

Order Official Transcripts Financial Aid Award Status 1. 2. 3. 4. 5. 6.

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2022 – 2026 Intrusive Advising Plan To See Your Grades 1. 2. 3. 4. 5. 6.

Register For Classes 1. Go to the MyEastern website 2. Type in your USER ID as firstnamelastname (all lowercase) 3. Type in your PIN (the same PIN you use for BrightSpace and Eastern Email) 4. Click on Student 5. Click on Registration 6. Click Add/Drop Classes 7. Select the semester for which you want to register and click submit. 8. If you know the CRN for each of the classes you want to register for just enter one in each box OR 9. You can click Class Search and select by subject or advanced search. 10. If you encounter any errors, please contact your advisor or Student Services at 304-434-8000. Pay Tuition + Fees Online PLEASE READ CAREFULLY. Go to the MyEastern website 1. 2. 3. 4. 5. 6.

Type in your USER ID as firstnamelastname (all lowercase) Type in your PIN (the same PIN you use for BrightSpace and Eastern Email) Click on “Student Records.” Click on 'Account Summary by Term' (your Tuition and Fees will display). Click “Pay Tuition and Fee” at the bottom of the screen. Select the Term for which you are paying Tuition and Fees from the drop-down box and click “Submit.” Please make sure you select the correct term before proceeding. Please note: WF = Workforce. Disregard the "view only" and select the term you are paying. 7. Enter the Amount you are paying and click “Submit” (you should pay the total due for the semester unless you have made other arrangements with the business office). 8. Click the Credit Card graphic to pay by credit card. 9. Enter the required information and click 'Pay.' (Do not click “Pay” more than once, or your payment may be doubled.) 10. After the payment has been processed, you should receive a “success” or “failure” message. After this, you may log out or continue with other tasks on the site.

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Degree Works Link: https://dgwprod08.wvnet.edu:9905/RespDashboard/ NOTE: Login is your single sign-on credential. What is Degree Works? Degree Works is a web-based degree audit tool designed to help students and advisors monitor progress toward graduation. Advisors should use this tool to help keep their students on track to graduate on time, ensuring their courses are appropriate and count towards their degrees. How does Degree Works work? Degree Works looks at the requirements for a program of study as well as the coursework completed to create an easy-to-read degree audit. The requirements for the programs of study as determined by the catalog are outlined in the audit blocks. Any classes students have taken or are currently registered for are used to fill the block requirements. A checkmark indicates completed classes, while in-progress courses are characterized by a blue box with a wavy line inside. Any requirements still remaining will have an open red box beside them. Degree Works can also be used to help students and advisors outline a plan for classes students should take in the future. How do I know if a student has a Degree Works audit? If the student is in the catalog year of 2016-2017 or later, you will be able to view their audit in Degree Works. If they have a catalog before 2016-2017, they will not have a pre-existing audit in Degree Works. You will be able to use the “What-If” function to evaluate the student's requirements in another catalog term. How do I know which classes students need to take? The audit is set up to display the requirements for each program of study in separate blocks. Each block will list the requirements needed to complete that block. What if I think there is an error in a student's audit? If you think you have come across an error in a student's Degree Works audit, please email askeastern@easternwv.edu with complete details of the error and what you believe is the correction, or screenshot the error within the audit and explain. Important Note: Degree Works is designed to aid and facilitate academic advising but is not intended to replace face-to-face advising sessions. Degree Works is neither an official academic transcript nor an official notification of completing degree requirements.

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You can search a student by their student id number OR click on advance search and search by last name or first name or both. All students who match the criteria you entered will populate at the bottom. You can “Uncheck All” to only select your student, or you may “Check All” to look through all students with the selected criteria. Once you have made your selection, click “OK.” (NOTE: If you get an error message about pulling up more than 500 students, just click “OK.”)

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Pointers: If the student you have selected has 2 majors, you will only be able to view 1 audit at a time. To toggle to the other major, click the “Degree” drop-down and click the 2nd major. The landing bar will give you general information about the student you are viewing. This information can be very beneficial when advising. You will notice if the student has any holds on their record from this point of view. Associated with Graduation Status, this student has completed the 1002-AGEN/CP. You may see other SO codes (sought) or AP (applied). If you are unfamiliar with major codes, you may view the codes from the shared folder: \\EASTERNSERV1\EasternSERV data\Share\Academics\Major Codes Academic Standing: Suspension (research to see if current or previous; one year or semester); Academic Probation (student cannot enroll in more than 13 credit hours); Academic Warning (advise the student on doing well in the upcoming semester and the potential results if they do not do well); Good Standing (student is meeting the academic standards).

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If you created a What-If Audit, you may view the previous audit by clicking on “view historic audit.”

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The first block will include generic information regarding completion. Why is the overall GPA different than the GPA under General Education Electives? Overall GPA is what used for graduate honors. The GPA listed “3.31” under General Concentration Electives of the average GPA from this student’s general concentration electives.

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WARNING: •

Please make sure the audit does not have duplicated courses among the audit being used.

•

You view the courses completed, when and grade received.

•

Review the credits; Degree Works can place courses with different credits.

•

For example, this student has 3 credits for Natural Science Elective and three 1 credit courses for another natural science. The AA degree only requires four credit hours for natural science; Degree Works has placed 6 credits. As an advisor, this student will have two additional credits for the general concentration section (15 credits are needed).

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The second block will include general education requirements for the program. (continues to the next page) Again, review for duplicated courses. If you see a duplicated course, please inform the Dean of Student Services to fix it. Notice this student has 6 credits under the General Education Elective section. General Education Electives need 5 credits, so you will mentally move the extra one credit to the General Concentration Electives (15 credits needed).

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Any exceptions made by the Dean of Student Services will be noted, as seen in the picture above.

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Finally, there is a course breakdown at the bottom of courses not used, courses that are insufficient, courses that aren’t counted, and courses in progress. Exceptions for the audit. Fall through section for any failed, NC grades, or withdrawn courses. Any notes listed about the student academic plan.

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What It All Means FALL THROUGH: courses that could not be applied to the audit. As an advisor, this is a great place to ensure you have registered the student correctly and spot potential course substitutions and/or equivalents. INSUFFICIENT: courses that did not have sufficient grades (F, W, NC, etc.) IN-PROGRESS: courses the student is currently enrolled in. You’ll want to double-check all in-progress courses are plugged into the student’s audit. OVER THE LIMIT: pre-college level courses that are not counted in the earned hours or GPA (if they are transfer). TIDBITS: All courses that are marked with a green checkmark next to the title are complete All courses that are in peach with no checkmark are still outstanding requirements All courses that are in blue with a squiggle in the check box are “in-progress” Anywhere you see the “@” sign is a wild card; for example, if you see 9 credit hours in PSY@, that would mean the student needs 9 credit hours in any psychology course. What You Can Do With The Audit You can print, email, or save a student’s audit as a PDF. You will click the “Save/Print as PDF” button once you are in the student’s audit. A new window will open. From here, you can save, print, or email the file as needed. NOTE: Please follow best practices and be aware of FERPA regulations. GPA, Student ID numbers, and grades are confidential information. Ensure you are emailing ONLY the student using their Eastern email address.

OTHER FUNCTIONS Notes

You can add/modify/delete notes on a student file. The ability to view, add, modify, and delete notes is based on your Degree Works role and what permissions have been given to that role. Everyone will be able to view notes, but not everyone will be able to add, modify, or delete a note. Several pre-defined notes could be used, along with the ability to add additional

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2022 – 2026 Intrusive Advising Plan information. Notes can be viewed at the end of the audit just before the Disclaimer. You can also use the Note tab at the top of the audit. Once you click on the note tab, you can use the menu options on the left. To Add a Note, select Add Note on the left menu. Click on the drop-down arrow to get a list of predefined notes. Preselect the note you want, and it will be put in the white box. You can then add additional information if needed. When finished, press Save Note. If you want to start over, press the Clear. You will then get a confirmation note that it was successfully added. If you want to view Degree Audit, press the Run New Audit button. To Modify a Note, select the Modify Notes from the left menu. Make the change you want. Press the Edit Icon. You will then receive the following confirmation note. If you're going to review the Degree Audit, press the Run New Audit button. To Delete a Note, select the Delete Notes from the left menu. Deleting a note is the same as modifying a note, except when you press on the edit icon, it will delete the note. You will then receive the following confirmation note. If you want to view the Degree Audit to ensure it is deleted, press the Run New Audit button.

GPA Calculation (see the print screen above)

The content contained in the GPA calculator is provided for informational and planning purposes and are only estimates. It is not a true reading. Graduation Calculator This is used to estimate your potential graduation GPA using the current GPA, the semester hours remaining, those required, and the desired GPA. The current GPA is automatically entered. Enter the number of semester hours you still need to complete P a g e 37 | 62

2022 – 2026 Intrusive Advising Plan Enter the GPA you would like to earn upon graduation Click calculate The system will advise you whether or not the desired GPA is achievable and what is necessary to make that happen. Term Calculator This is used to view how potential grades in the current courses will affect the overall GPA. The system will automatically display your current courses and credit hours associated with each. Click Term Calculator Select a grade for each course Click calculate A projected GPA will be displayed along with the total number of hours earned

Class History (see the print screen above)

Class History will provide term-by-term courses completed in which term and final grade. What-If Audit

If you are thinking of changing your degree, major, minor, or concentration, you can use Degree Works' "What If" tool to apply your course history to a sample audit and explore your intended change. Then, the "Look Ahead" features also allows you to enter future courses to understand how they would apply to the student’s program.

What-If History

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Historic Audits timestamp; click and it will populate.

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CRM Advise Basics Getting started…….

Add your profile image but clicking on the circle to the top right of the CRM advisor dashboard. Select Image:

Add your personal email template by clicking on the settings button, click on options, then email templates and new.

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Eastern Who To Call Directory

WHO TO CALL DIRECTORY DEPARTMENTS Academic Testing (Current term make-up testing and graduate assessment) Discovery Centers Accounts Payable Accounts Receivable/Cashier Admissions Applications ACCUPLACER Assessment Enrollment and Degree Verification

Program Brochures, Catalogs, Etc. Transfer Information Immunization Documents Adult Basic Education: Hardy

CONTACT INFORMATION Anne Degnan – EXT. 9262

Day: Anne Degnan – EXT. 9262 Evening: Evening Coordinator – EXT. 9222 Kristen Reyes – EXT. 9247 Stacey Hose – EXT. 9250 ADMISSIONS Ciara Smith -EXT. 9261 Ciara Smith-EXT. 9261; Tiffany Sentman – EXT. 9256 Ed Cole – EXT. 9243; Tiffany Sentman – EXT. 9256 (Refer caller to National Student Clearinghouse on Eastern’s websit https://easternwv.edu/current-students/my-eastern/officialtranscripts-online-service/) GENERAL INFORMATION Tiffany Sentman – EXT. 9256 Ciara Smith – EXT. 9261 Monica Wilson – EXT. 9235; Tiffany Sentman – EXT. 9256 Ciara Smith-EXT. 9261;Tiffany Sentman – EXT. 9256; Ed Cole – EXT. 9243 Trinity Racey – EXT. 9234

Adult Basic Education: Grant

Amanda Barger – (304) 257-1277

English as a Second Language Advising, Financial Aid, ACCUPLACER Appointments

Amy Lough (304) 530-6076 Front Desk – EXT. 9222; Ciara Smith-EXT. 9261

Accounting, Business, Computer Applications Specialist, Information Technology Agribusiness Courses Biological and Environmental Technology (BET), Wind Energy Technology, Auto Technology Early Childhood Development, Elementary Education Nursing Pre-Nursing (First-time); Board of Governors; NonDegree, Undecided, and Transfer Students Pre-Nursing (Returning), Associate of Arts, Associate of Science Workforce Training Phi Theta Kappa Honor Society & TANF students Eastern Art Society Assessment of Prior Learning Brightspace and Educational Technology

ADVISING Seyed Mirkhani – EXT. 9259 Megan Webb – EXT. 9231 Nathan Van Vranken -EXT. 9263 Sherry Michael – EXT. 9264 Alicia VanMeter – EXT. 9267 Curtis Hakala-curtis.hakala@easternwv.edu Dominic Phillips – EXT. 9271 Lauren Arbaugh – EXT. 9253 Anthony Prato-EXT. 9244 Trent Montgomery-EXT. 9266 Monica Wilson – EXT. 9235 Melissa Kelley – melissa.kelley@easternwv.edu

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2022 – 2026 Intrusive Advising Plan Bookstore Class Lists (Official, Mid-Term, & Final) Semester Syllabi Career Guidance (General) Agency Referral CDL Program Community Education Continuing Education Customization of Programs for Businesses and Organizations Disability Services Early Entrance, Dual Credit

Curtis Hakala – EXT. 9238; Seyed Mirkhani – EXT. 9259; Anne Degnan – EXT. 9262; Monica Wilson -EXT. 9235 Monica Wilson – EXT. 9235; Anne Degnan-EXT.9262 Dominic Phillips – EXT. 9271; Seyed Mirkhani – EXT. 9259 COUNSELING Dixie Heavener – EXT. 9239 (Advisors for specific careers) Monica Wilson – EXT. 9235 Lauren Arbaugh – EXT. 9253 Amanda Gross – EXT. 9411 Lauren Arbaugh – EXT. 9253 Lauren Arbaugh – EXT. 9253

Monica Wilson – EXT. 9235; Tiffany Sentman – EXT. 9261 Tiffany Sentman – EXT. 9261; Monica Wilson – EXT. 9235 FINANCIAL AID Financial Aid Application Ed Cole – EXT. 9243; Ciara Smith – EXT. 9261 Special Conditions with Financial Aid Ed Cole – EXT. 9243 Scholarships Monica Wilson – EXT. 9235; Ed Cole – EXT. 9243 WV EDGE Ed Cole – EXT. 9243 GED Testing Vera Shockey – EXT. 9234 Grades Monica Wilson – EXT. 9235; Anne Degnan-EXT. 9262 K-12 Contact Tiffany Sentman – EXT. 9261; Monica Wilson – EXT. 9235 Library Assistance Curtis Hakala – EXT. 9238 Online Technical Assistance Bill Baldwin – EXT. 9257; Clint McCaleb ext. 9240 PASSWORDS/ACCOUNTS RESET Email/Desktop Access/MyEastern/Brightspace Reference students to: https://easternwv.edu/currentFor additional help in accessing: Bill Baldwin – EXT. 9257 students/technology-support/ BILLING AND PAYROLL Payment of Tuition/Fees Stacey Hose – EXT. 9250; MyEastern account Community/Continuing Education Fees Lauren Arbaugh – EXT. 9253 Payroll/HR Representative Jaennae Snyder – EXT. 9275 Refunds Stacey Hose – EXT. 9250 Return of Refunds Financial Aid Ed Cole – EXT. 9243 Refunds for Workforce Education Lauren Arbaugh – EXT. 9253 ROOM USAGE First/Second Floor Anne Degnan – EXT. 9262 Technology Center Amanda Gross – EXT. 9411 Jay Crites – EXT. 9242 Isaiah Smith – EXT. 9412 Discovery Centers Anne Degnan – EXT. 9256 Conference Room (104B) & Board Room Michael O’Leary – EXT. 9230 Student Government Association Tiffany Sentman– EXT. 9261 Small Business Development Center TBD – (304) 530-4964 TRANSCRIPTS College/High School Tiffany Sentman – EXT. 9256; Ed Cole – EXT. 9243 TUTORING AND VETERANS Tutoring/Peer Coaching/Work Study Monica Wilson – EXT. 9235

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2022 – 2026 Intrusive Advising Plan Tutor.com Veterans Benefits Assessment of Military Transcripts

Learning Lab – EXT. 9510; Monica Wilson – EXT. 9235 Monica Wilson – EXT. 9235; Ed Cole – EXT. 9243 Monica Wilson – EXT. 9235

COMMUNITY PARTNERSHIPS AND ENGAGEMENT AG Innovation Prog. & Courses Megan Webb – EXT. 9231 AG Workforce Enrollment Patricia Halterman – EXT. 9609 Community & Industry Partners Megan Webb – EXT. 9231 Foundation Robert Burns – EXT. 9233 New Business Launchpad Patricia Halterman – EXT. 9609 Potomac Highlands Food Co-op Patricia Halterman – EXT. 9609 WORCS Board Members Robert Burns – EXT. 9233 WORCS Grant/Project Questions Megan Webb – EXT. 9231 WORCS/Foundation Admin. Support Kristen Reyes – EXT. 9247 STEM Maker Space Equipment Support Vacant Biochar/MasBio Program Coordinator Vacant

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Eastern West Virginia Community and Technical College

Policy of Nondiscrimination Eastern West Virginia Community and Technical College provides opportunity to all prospective and current members of the student body, faculty, and staff on the basis of individual qualifications and merit without regard to race, color, sex, sexual preference, religion, age, national origin, sexual orientation, marital or parental status, familial status, veteran status, or disability. The College neither affiliates knowingly with nor grants recognition to any individual group or organization having policies that discriminate on the basis of race, color, sex, sexual preference, religion, age, national origin, sexual orientation, marital or parental status, familial status, veteran status, or disability as defined by applicable laws and regulations. Eastern West Virginia Community and Technical College is required by Section 904, Title IX, Education Amendments of 1972, not to deny admission on the ground of blindness or severely impaired vision; by 45 CFR 84, Subpart E, Section 84.42 and by Section 504 Rehabilitation Act of 1973, not to deny admission on the basis of handicap; by 45 CFR 90, 91, not to discriminate on the basis of age; and by 45 CFR 86, Subpart C, Section 86. 21, not to deny admission on the basis of sex. By Title VI of the Civil Rights Act of 1964, no person shall be subjected to discrimination on the grounds of race, color, or national origin. Eastern West Virginia Community and Technical College is an equal opportunity-affirmative action employer in compliance with Title VII of Civil Rights Act, West Virginia Human Rights Act, Title IX (Education Amendments of 1972), Section 504, Rehabilitation Act of 1973, American with Disabilities Act, and other applicable laws and regulations.

ADA Coordinator Monica Wilson Student Services 316 Eastern Drive Moorefield, WV 26836 304-434-8000

EEO/Title IX Coordinator Jaennae Snyder HR Assistant III 316 Eastern Drive Moorefield, WV 26836 304-434-8000

Accounting Administrative Support Technology Associate in Arts Associate in Science Automotive Technology Biological & Environmental Business Management

Degree Programs -Certificate Programs- Certification Programs Early Childhood Development General Studies Information Technology Medical Assisting Nursing Technical Studies Wind Energy Technology

Accounting Administrative Support Technology Allied Health Care Automotive Technology Biological & Environmental Technology Business Management Computer Application Specialist

Electromechanical Technology Information Technology Medical Assisting Paraprofessional in Education Technical Studies Wind Energy Technology

Certified Nursing Assistant Dental Assisting Industrial Equipment Maintenance Medical Assistant Microsoft® Office Specialist

Pharmacy Technician Phlebotomy Technician Residential Care Specialist Welding

General Admission Requirements for Eastern West Virginia and Technical College Students seeking admission to EWVCTC as a degree seeking student must submit the following: (Please see College Catalog for specific information): 1) Application for Admission 2) GED or HS Diploma or TASCAssessment 3) ACT/SAT/Accuplacer Scores 4) High school and/or College Transcripts Some programs have limited enrollment and require additional requirements for admission. Please visit the website at www.easternwv.edu or call 304-434-8000

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2022 – 2026 Intrusive Advising Plan

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