Enterprise Channels MEA February 2018

AVANZA SOLUTIONS - MASTERING BLOCKCHAIN /18

PA G E S 5 2 VOLUME O5  |  ISSUE 07 FEBRUARY 2018 WWW.EC-MEA.COM

Time to

‘Bank’on

Fintech

INDIAECM012018

With blockchain, cryptocurrencies, digital wallets, contactless payments etc, it is a dead-end for traditional banking. / 24

A M OVE TO TH E E DG E /39

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EDITORIAL

To the balance sheet and beyond

ANUSHREE DIXIT A S S I S TA N T E D I T O R A N U S H R E E @ G E C M E D I A G R O U P. C O M

Investments are pouring in, acquisitions are leading the way, predictions are going helterskelter and diversification is emerging as the novel way of tapping unconquered territories. If these are a pretty lot to go in one sentence, then imagine a market that is witnessing all of these. A few days back, Avaya rang the opening bell and started trading in the NYSE and soon after that the company also acquired Spoken Communications—a transaction that will be funded by cash including 170 patents and patent applications. Three tech giants are in the race to become America’s first $1tn company— Apple, Amazon and Alphabet. While Apple rose to its current balance sheet with record sales for iPhone 10, Amazon’s AWS has helped the company climb up the curve, apart from an increased investment in Alexa. Alphabet or rather Google’s market dominance in AI is set to go up the ladder, but still experts say that the majority revenue comes from its search engine ads and YouTube. Coming to the region, investments in Fintech and Blockchain have been soaring. Our cover story on Fintech market in this issue talks about the disruption in the financial services market and features some fintech start-ups who have some niche offerings for the enterprises. 3D printing is one more area where a lot of investment in pouring in, specially from the government, in line with the Dubai 3D print strategy— aiming 25% of the regional infrastructure to be 3D printed by 2030. Diversifying from oil, KSA is up for a complete economic upheaval, following vision 2030. Our focus story delves into the discrete models of investment in the kingdom. 2018 seems to be a good year. Clever decisions and mindful investments would surely go a long way in addressing the existing pain points. We would definitely be seeing some great acquisitions coming along in the next quarters. All the above aiming for one aspect— living the digital reality and providing ultimate customer experience. Adding profits to the balance sheet would definitely be the priority for any business; the race to revenue will certainly continue and being in technology business would definitely open more doors of opportunity. There is a lot to be discussed and showcased. Niche technology offerings and some cutting edge case studies are up for showcase at The Future IT Summit 2018. Do note down the date; 14th March 2018. Witness the coming together of over 150 C-level execs as digitization is set to take the center stage. Happy reading! ë

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2018 CONTENTS

VOLUME 05 ISSUE 07 FEBRUARY 2018 W W W. E C - M E A . C O M

COVER STORY

TIME TO ‘BANK’ ON FINTECH

With blockchain, cryptocurrencies, digital wallets, contactless payments etc, it is a dead-end for traditional banking./24 CIO SPEAK /22

INTEGRATING SEAMLESS EXPERIENCE PRASANNA THIYAGESWARAN, DIRECTOR OF IT, KENZ HOTEL MANAGEMENT

INTERVIEW /18

MASTERING BLOCKCHAIN WAQAS MIRZA, MANAGING DIRECTOR & CMO, AVANZA SOLUTIONS

INNOVATIONS /49

I-PRO EXTREME PTZ CAMERA

SPECIAL STORY 3D PRINTING DESIGN THINKING!

Panasonic showcased at Intersec, the new H.265 compatible outdoor PTZ camera, featuring high-quality Full HD WV-X6531NS video resolution with outstanding low light sensitivity of 0.015lx. This New heavy salt damage resistant camera is a new addition

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NEW APPOINTMENTS /38

SETTING THE RIGHT FOOT AND RIGHT GOALS MAMOUN ABDULLAH, GENERAL MANAGER & HEAD OF CHANNEL, ZYXEL MIDDLE EAST

EDITORIAL::::::::::::::::::::::::::::::::::::::::::::::::::: 04 CHANNEL STREET : ::::::::::::::::::::::::::::::::: 06 FOCUS STORY : :::::::::::::::::::::::::::::::::::::::::: 34 HID GLOBAL ::::::::::::::::::::::::::::::::::::::::::::::: 42 SCREENCHECK : :::::::::::::::::::::::::::::::::::::: 44

ADVERTISER INDEX: TOSHIBA 02, TOP 10 COMAPNY TO WORK FOR 2018 03, GBM 07, TALARIAX 09, VALUE MENTOR 11, RITTAL13, ACCELION15, INNOVATIVE SOLUTION 17, STORIT 19, INFINITE WIRELESS 23, CATALYST 27, FINNESE 29, CIO 200 AWARDS 41, GEC OPEN 47, VEEAM 51, FUTURE IT 52

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CHANNEL

STREET ALI AL JASSIM, CEO OF ETIHAD ESCO

Etihad ESCO Selects Siemens & Smart4Power for Retrofitting Etihad Energy Service Company (Etihad ESCO) partnered with Siemens Tech and Smart4Power for the execution of an Engineering, Procurement, Construction (EPC) Project at the Dubai International Airport, which

involves the implementation of energy efficiency measures at Terminal 1, Terminal 2, Terminal 3 and Concourse B. The 7-year long project will guarantee a total of 23 per cent reduction on annual energy bill. The proposed

MINISTRY OF EDUCATION SIGNS MOU WITH ETISALAT Etisalat partnered with Ministry of Education to modernize and develop infrastructure of schools across UAE keeping in line with the UAE’s 2021 digital vision for all citizens in the country to implement a digital education across schools in the country. The MOU was signed by Abdul Rahman Al Hammadi, Undersecretary of Ministry of Education for Control and Support Services and Abdulla Ebrahim Al Ahmed, Senior Vice President, Government Sales, Etisalat. Abdulla Ebrahim Al Ahmed, Senior Vice President, Government Sales, Etisalat said: “With this new agreement, we are now able to meet the digital vision of the government to provide a smarter environment and the best learning experiences from global markets.”

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energy efficiency measures for the Dubai International Airport terminals include installation of photovoltaic solutions. The seven-year partnership with Siemens and Smart4Power involves a total of four facilities for

retrofits that will be constructed over a period of 18 months and guarantees a total saving of AED 209,781,579 in seven years. The ESCOs will also mount a Solar Retrofit of 5 MWp capacity on Terminal 2.

MODI KEYNOTE SPEAKER AT WORLD GOVERNMENT SUMMIT Indian Prime Minister Narendra Modi will be the keynote speaker at the sixth World Government Summit. The summit will bring together more than 4000 participants from 140 countries and will take place from Feb 11-13, 2018. Revealing the summit agenda, Mohammad Abdullah Al Gergawi, Minister of Cabinet Affairs and the Future said – India will be the guest country this year, with honorary guests from India coming in to showcase the country’s emerging economic growth, highlight valuable knowledge, skills, and elaborate on the country’s unique culture. India carries exceptional experiences worthy of being global models to follow. “India has had a big role in space, digital revolution and human resources. We want to benefit from India’s experiences to be able to develop people’s quality of life,” Al Gergawi added.

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Zain Bahrain Deploys Nutanix Enterprise Cloud Software

AI TO HELP STUDENTS RECOGNISE SKILLS

Nutanix revealed that Zain Bahrain has successfully deployed a new cloud based enterprise software solution which resulted in higher operational efficiency. The Nutanix Enterprise Cloud OS software, combined with the Nutanix AHV hypervisor, allows the operator to rapidly analyse data, leading to better decision making and freeing up resources so that their organizations can focus on their key strength – innovating new products and services for its customers. The Nutanix Enterprise Cloud OS software combines compute, storage, and virtualisation, as well as providing analytics, allowing for further business optimisation. It offers efficiency and has practically no limitation on scalability, a key priority for Zain as it optimizes its future growth model. Nutanix allows Zain to utilize its ‘pay-as-you-grow’ feature to meet these growth requirements. Also by selecting the Nutanix AHV hypervisor, Zain is able to significantly reduce the licensing cost for virtualisation, as it comes free of charge with the deployment.

DEWA APPROVES DH26.4BN BUDGET FOR 2018 Dubai Electricity and Water Authority (DEWA) has approved a total budget of AED26.417 billion for 2018, compared to AED24.358 billion in 2017. The 2018 budget incorporates investments in conventional and non-conventional energy sources, advanced technologies and innovative projects to realise the vision of the Vice President, Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, to make Dubai a smart, sustainable and innovative city, and consolidate its position as a global model for green economy. DEWA’s vision is aligned with strategies at both federal and local levels as stipulated in UAE Vision 2021, National Agenda, UAE Centennial 2071, Dubai Plan 2021, and Smart Dubai goals.

The UAE university students can now use Artificial Intelligence to help them successfully transition into the working world. Using a built-in AI powered skills gap analysis software, an online platform TrainingCalender.com, will tell students what skills they need to build on to pursue their chosen career path. Partnered with more than 80 global online training providers, the platform will also suggest what training a person requires to fit a certain job role, with discounts on such courses also available. Through manually inputting data which is then analysed through AI, the TrainingCalendar platform will tell a visitor which job is more relevant to them, using a percentage match indicator. Partnered with six executive education providers including Harvard University in the United States, universities can also utilise the platform by posting details of a particular curriculum or course online. The AI-powered software will then tell the user what the skills outcome of that course/curriculum will be and what jobs graduates can apply for. Additionally, the platform will tell you where you can study the course too.

INFOBLOX TO HOST ROAD TOUR ACROSS META Infoblox will host a 6-city tour throughout Middle East, Turkey and Africa. The road show, focused on security and next generation data centres, with the theme ‘Integrate, Automate and Elevate Your

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Security’, will be kicking off on February 7th, 2018 in Dubai, UAE and concluding in Istanbul, Turkey on February 22nd, 2018. Ashraf Sheet, Regional Director MEA at Infoblox says, “Today’s networks are

F E B R U A R Y 2018

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constantly evolving, getting more complex and subject to frequent paradigm shifts. From hyper connectivity with more than 21 billion connected devices expected by 2020, to transformational shifts in deployment

models such as hybrid cloud and Software Defined Networking (SDN) driving complexity, to business demands for 24x7x365 digital presence – the digital transformation is happening at a rapid pace.

This complexity coupled with the constantly evolving nature of threats is leading to more data breaches, cyber-attacks, longer times to resolve security incidents, and increased risk to businesses.”

CHANNEL STREET

Dubai Municipality Gets Future Ready with AI

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SECONDS

LAING O’ROURKE IMPLEMENTS COMMVAULT DATA PLATFORM Laing O’Rourke, an engineering enterprise, has implemented the Commvault Data Platform to centralize and take control of its data management in Europe through the scalable and secure solution. Initially implemented to address the backup needs of a dispersed mobile workforce, Commvault’s solution has now empowered Laing O’Rourke to completely rethink its whole data management strategy and enabled additional layers of protection and cloud migration capabilities. ITCAN STRENGTHENS ITS PERSONALIZED ECOMMERCE SOLUTIONS itcan e-commerce performance marketing agency has revealed efforts to reinforce its personalized solutions to further ensure client growth and customer satisfaction. The move follows after B2B e-commerce companies, including itcan, have dem-

AHMAD AL EMADI, CISO, DUBAI MUNICIPALITY.

onstrated a better understanding of the importance of personalization and the advantages and benefits to be gained from it. PRIME HEALTHCARE GROUP LAUNCHES

As a major part of the UAE Centennial 2070 objectives, H.H. Sheikh Mohammed bin Rashid Al Maktoum, VP, Prime Minister and Ruler of Dubai revealed the need for a UAE Strategy for AI, to improve government performance and create an innovative and highly-productive environment. With several ambitious projects in the pipeline, Dubai Municipality has chosen Nexthink’s advanced IT analytics solution as one of the data sources to gather the voluminous data it generates and provide meaningful insights; enabling it

to strengthen security compliance, make better business decisions, boost productivity and enhance service delivery. “Nexthink is one of our key technology providers that give us the capability to view our IT infrastructure in real-time and understand human behaviour when interacting with our systems. The amount of data it generates is then translated into meaningful insights that help with achieving security compliance and make better decisions,” said Ahmad Al Emadi, CISO, Dubai Municipality.

‘PRIME HEALTH ME’ APP Prime Healthcare Group launched its mobile application ‘PRIME HEALTH ME,’ which can be downloaded from both Apple and Google Play stores. The app offers several unique features that are aimed at helping Prime’s patients to access and manage their health data anywhere and at any time through their smartphones. The application provides an ideal platform that offers direct access to an integrated portfolio of medical services including medical history, reports and results 24×7, as well as appointments and reminders. LEEDS TEACHING HOSPITALS NHS TRUST CHOOSES ZEBRA TECHNOLOGIES

VEEAM ACQUIRES N2WS Veeam Software has acquired N2WS for Amazon Web Services, in an all-cash deal worth $42.5M. The acquisition strengthens Veeam as a leading provider of Availability for any app, any data, across any cloud, and its ability to protect AWS deployments. N2WS will operate as a standalone company, keeping its brand name and becoming “A Veeam Company.” “As enterprises look to migrate more workloads to the public cloud, having a robust and intuitive data protection and Availability solution is imperative,” said Peter McKay, Co-CEO and President at Veeam. “Joining forces with one of the world’s fastest growing software companies is very exciting for the N2WS team and for our customers,” said Jason Judge, CEO at N2WS. “We will further accelerate our rapid growth and the development of our top-rated solutions by leveraging the world-class team that Veeam has established.”

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Zebra Technologies Corporation revealed that Leeds Teaching Hospitals National Health Service (NHS) Trust (LTHT) is using Zebra HC100 printers and Z-Band Ultrasoft wristbands as the core of its Scan4Safety program. This is a transformative effort to improve patient safety and hospital administration through better use of barcode technology with methods derived from the aerospace and retail industries. Scan4Safety is a barcode identification program that enables staff to track each patient through their hospital journey from admission to discharge.

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CHANNEL STREET

Sheikh Ahmed Bin Saeed Approves DAFZA’s ‘Digital Intelligence Plan’

H.H. SHEIKH AHMED BIN SAEED AL MAKTOUM, CHAIRMAN OF DUBAI AIRPORT FREEZONE AUTHORITY (DAFZA)

H.H. Sheikh Ahmed Bin Saeed Al Maktoum, Chairman of Dubai Airport Freezone Authority (DAFZA), has approved DAFZA’s ‘Digital Intelligence Plan 2018-2020’ developed in line with digital transformation initiatives such as the ‘Dubai Internet of Things Strategy (IOT)’ and the ‘UAE Strategy for Artificial Intelligence,’ the first major initiative within the UAE Centennial 2071 project. The new plan was developed in partnership with Deloitte Consulting LLC, and is in line with both DAFZA’s ‘Strategic Plan 2017-2021’ and ‘DAFZA Innovation Strategy,’ the latter supporting DAFZA’s stature as one of the most innovative and progressive free zone in the world in accordance with the objectives of the ‘National Innovation Strategy’ which aims to make the UAE one of the world’s most innovative countries by 2021. H.H. Sheikh Ahmed emphasized the importance of technological development and the adoption of modern technologies in various fields in supporting the transformation of Dubai into the smartest and happiest city in the world. To establish an integrated and sustainable digital system, DAFZA’s new strategy is based on three main areas: ‘Operational Model,’ ‘ICT Services,’ and ‘Technology Platform Revamp.’

WORLDWIDE SEMICONDUCTOR REVENUE GREW 22.2 PERCENT IN 2017- GARTNER Worldwide semiconductor revenue totalled $419.7 billion in 2017, a 22.2 percent increase from 2016, according to preliminary results by Gartner, Inc. Undersupply helped drive 64 percent revenue growth in the memory market, which accounted for 31 percent of total semiconductor revenue in 2017. “The largest memory supplier, Samsung Electronics, gained the most market share and took the No. 1 position from Intel — the first time Intel has been toppled since 1992,” said Andrew Norwood, research vice president at Gartner. “Memory accounted for more than two-thirds of all semiconductor revenue growth in 2017, and became the largest semiconductor category.” The key driver behind the booming memory revenue was higher prices due to a supply shortage. NAND flash prices increased year over year for the first time ever, up 17 percent, while DRAM prices rose 44 percent. Other major memory vendors, including SK Hynix and Micron Technology, also performed strongly in 2017 and rose in the rankings. Second-placed Intel grew its revenue 6.7 percent in 2017, driven by 6 percent growth in data center processor revenue due to demand from cloud and communications service providers. Intel’s PC processor revenue grew more slowly at 1.9 percent, but average PC prices are on the rise again after years of decline following the market’s shift from traditional desktops toward two-in-one and ultramobile devices.

UNION INSURANCE SELECTS DXC TECHNOLOGY TO ACCELERATE DIGITAL TRANSFORMATION DXC Technology has been selected by Union Insurance to migrate its complete IT infrastructure and workloads to Amazon Web Services (AWS). DXC will work with Union Insurance to migrate its data center

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infrastructure and core business applications to AWS. This will provide Union Insurance with greater flexibility to meet seasonal customer demands, a scalable back-end infrastructure and better return on

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investment (ROI), thereby increasing overall IT effectiveness and enhancing customer experience. The migration will comprise building and maintaining its complete cloud infrastructure, inclusive of license consolidation,

application performance, business availability and continuity, and security. This implementation is an extension of the current agreement to support Union Insurance in their digital transformation journey. “Being able to

differentiate ourselves is key in today’s highly competitive insurance market. We need a trusted partner that can understand and accelerate our digital transformation strategy,” said Anshul Srivastav, CIO, Union Insurance.

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Avaya Rings Opening Bell, Begin Trading on the New York Stock Exchange Avaya Holdings rang the Opening Bell on January 17th to celebrate the company’s listing on the New York Stock Exchange . Avaya embarks on a new journey following a successful balance sheet restructuring that shed billions of dollars in debt, freeing up $300 million in cash flows for investment in technology innovation and growth. “On behalf of our entire team, our customers and partners, it is an honor to mark this first day of trading on the NYSE for the new Avaya, which is more focused than ever on leading the industry’s digital transformation,” said Jim Chirico, President and CEO of Avaya. Chirico added, “We have unparalleled opportunities ahead of us. We are passionate

WEB CLIPS SYNOLOGY PARTNERS WITH ETHOS TECHNOLOGIES Synology signed new partnership with ETHOS Technologies DMCC, a technology distribution company servicing reseller partners in the MENA region with a wide range of IT and security solutions. “We believe that with our proficient and technically sound team, we will be able to provide Synology with the additional push and drive that it needs to increase market share and become a leader

about providing flexibility, open architectures, & deployment options that our customers need to exceed expectations, move ahead of the competition & quickly take advantage of new technologies as AI, blockchain and the IoT.”

in our region.” explained Imtiaz Ghani, General Manager of ETHOS Technologies DMCC. FAREYE RECEIVES RECOGNITION FOR ITS TECHNOLOGY SOLUTION FarEye has been recognized in a recent report by Gartner, for its pioneering technology

NIKKI REED AND DELL TURN E-WASTE INTO GOLD

solution. The report titled- Market Guide for

Dell and actress, entrepreneur and activist Nikki Reed collaborated in support of the sustainable design movement. The Circular Collection by Bayou with Love and Dell is a new limited edition, jewelry collection made in the US and sourced from gold recovered from Dell’s recycling programs. The collection, which includes 14- and 18-carat gold rings, earrings and cufflinks, was showcased at this year’s 2018 CES to highlight the widespread impact that e-waste, or disposable electronic equipment, has on the environment and the role we all play in advancing a circular economy. “By recycling gold that was once considered ‘waste,’ Dell and I are working to create an environment where we continuously reuse resources and strive for zero waste,” said Nikki Reed, Co-Founder of Bayou with Love.

to adopt new routing and scheduling

Vehicle Routing and Scheduling from Gartner emphasizes the necessity for businesses technologies, in order to remain competitive and improve workforce productivity, optimize workflows and boost output. MEFMA HOLDS SEMINAR ON ENERGY EFFICIENCY The Middle East Facility Management Association (MEFMA) led a comprehensive seminar on energy efficiency simultaneous with the opening day of the World Future

NUMBER GAME

MOVEMENTS Cisco Appoints HANI RAAD as General Manager

Kodak Alaris Appoints NAJI KAZAK as GM for META & Russia

5.5Trn

$

Energy Summit (WFES) at the Abu Dhabi National Exhibition Centre. The seminar which saw the participation of renowned FM expert’s forms part of MEFMA’s ongoing efforts to integrate sustainability into all facets of facilities management (FM) in the region. GULF FINANCE EXPANDS ITS NETWORK Gulf Finance signed a partnership agreement with Al Amaal Business Services TAS’HEEL center to further expand its distribution

ANDREW TORRE Appointed Regional President for Visa - CEMEA

MARK ACKERMAN Promoted as Regional Director for MESAT & EE, ServiceNow

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IHL projects North American and EMEA retail markets to each grow approximately 3% over the next 5 years to $5.5 trillion

network. This partnership represents Gulf Finance’s fourth consecutive cooperation agreement to be concluded in the past two months with different authorized TAS’HEEL centres, in line with its strategic plans to enhance and extend its line of products and services outside of the traditional lending landscape.

CHANNEL STREET

Microsoft & GEMS Education Sign MoU for Digital Transformation

In furtherance of Microsoft’s resolute commitment to the enhancement of learning experiences worldwide, the company signed a memorandum of understanding (MoU) with GEMS Education. The MoU is sharply focused on digital transformation in the classroom, and improving outcomes for students, based on Microsoft’s own Educational Transformation Framework. “We are confident that what we achieve

together, as part of this agreement, will produce in our students the skills and digital fluency needed to face the multi-faceted challenges emerging in the world today, and more importantly, those of tomorrow,” said Mick Gernon, Senior Vice President and Global Head of Innovation, GEMS Education. The GEMS Education -Microsoft MoU is built on two pillars; Enabling the 21st-century pedagogy and GEMS Education Leading innovation.

DOUBLE AWARD SUCCESS FOR AXS AT GULF CUSTOMER EXPERIENCE AWARDS Axs, TECOM Group’s smart gateway for integrated services, was awarded in the Government Services and Contact Centre categories at the Gulf Customer Experience Awards 2018. The awards, held in partnership with Dubai’s Department of Economic Development, recognise great customer employee experience across multiple categories. With over 300 submissions from across the region, axs successfully reached the shortlist and presented its latest accomplishments before going on two secure a win in both categories. Key recent achievements include reducing the average processing time from ten minutes to 30 seconds and providing 24/7 online access to its customers. The winners were chosen using pre-determined criteria that scored both the written entry and live presentation.

ORACLE INNOVATION HUB OPENS IN DUBAI Oracle unveiled an Innovation Hub in Dubai that will help drive the implementation of Artificial Intelligence (AI) across the country’s businesses, public sector and the academia. As the nation celebrates 100 years since the birth of the founding father of the UAE, His Highness Sheikh Zayed bin Sultan Al Nahyan with the ‘Year of Zayed’ initiative; Oracle has named the new facility, ‘Zayed Innovation Hub’ to honour the progressive vision of the UAE’s First President. The ‘Zayed Innovation Hub’ was inaugurated by His Excellency Omar Bin Sultan Al Olama, Minister of State for Artificial Intelligence, Government of the United Arab Emirates, at an event that was attended by key dignitaries and executives from across the UAE. “The ‘Zayed Innovation Hub’, that will serve as the ultimate platform for driving awareness, experimentation and implementation of Artificial Intelligence in the UAE; and the opening of a state of the art Digital Hub in Dubai that has now employed more than 400 cloud sales professionals, are solid evidence of Oracle’s commitment to continuously invest in enhancing our local capabilities and service offerings in the UAE,” said Arun Khehar, Senior Vice President – Business Applications, ECEMEA, Oracle.

BATELCO SUPER-FAST FIBRE INTERNET NOW AVAILABLE AT DIYAR AL MUHARRAQ Batelco has launched its super-fast Fibre Internet services for residents of Diyar Al Muharraq development. This launch of Batelco’s Super fast Fibre services at Diyar Al Muharraq is part of

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Batelco’s ongoing network expansion plans to deliver super-fast Internet services throughout Bahrain that support the initiatives of the Kingdom of Bahrain. Batelco offers Fibre Internet choices to satisfy

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all needs with speeds of up to 500 Mbps over its state-of-the-art fiber network. The high speeds and reliable service, customers will be able to download movies, stream high definition videos, play

online games and upload large files in seconds without experiencing any delays. Additionally, Batelco’s popular TV service which delivers a Full Digital Home Solution to customers and a selection

of Batelco TV packages will also be available. In addition, Batelco will now also offer ‘mobile boost’ to its mobile customers to improve the indoor mobile coverage within their homes.

INTERVIEW

MASTERING BLOCKCHAIN OPERATING IN THE CHANNEL BANKING SPACE FOR THE PAST 17 YEARS, AVANZA SOLUTIONS OFFER PERMISSIONED PRIVATE BLOCKCHAIN SERVICES FOR PRIVATE AND PUBLIC-SECTOR ORGANIZATIONS. WITH A FOCUSED PLAN FOR 2018, THE ORGANIZATION WILL BE WORKING ON SPECIFIC PAIN AREAS THAT GOVERNMENTS ACROSS THE GLOBE HAVE.

In brief, tell us about your portfolio and your major achievements/partnerships of 2017. About two years back we saw a major shift globally where technologies like Blockchain, AI and Smart City enablement were about to evolve the landscape. Since our technology teams are well versed with domestic and international tech trends we took it as a chal-lenge to innovate our product portfolio and build solutions like Cipher (our blockchain implementation platform) and Impulse (Our AI enablement and cognitive platform). Our Major Achievements for 2017 have been that Cipher was chosen by the Smart Du-bai Office for the implementation of a city wide blockchain based reconciliation and settlement solution for government funds. We were also signed by the Dubai Health Authority to build a Medical Emergency nerve center for the city of Dubai. You have been propagating about your industry oriented approach. What does ‘industry oriented’ approach mean? Since we work across geographies, early adoption and propagation of technology are at the heart of our operations. We make sure our customers have first-hand information about their industry’s outlook on technology. That is why customers have always trusted us in helping them define their tech roadmap year after year.

WAQAS MIRZA,

MANAGING DIRECTOR & CMO, AVANZA SOLUTIONS

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Your major focus has been on Banking, Telecom and Government sectors. What are your solutions for the other sectors? At Avanza, we have now transitioned to become a firm that specializes in doing city wide implementations. Through our expertise in working with both public and private sector organizations, we get all stakeholders on one table and help them build technology that will reshape the lives of millions of consumers across continents.

Whether its building a healthcare system of the future, an asset management solution that reduces friction and increases transparency or an e-governance use case that increases responsiveness & availability to its citizens; we are in a position to help build cities of the future. What trends do you predict for Blockchain this year? The answer to this question depends on the city’s or countries’ drive to embrace the transformative power of blockchain. We have examples from Dubai which is building up a citywide blockchain infrastructure to port all government entities on it. Countries like Estonia which worked on blockchain based ID solutions (e-Estonia). We see a future where more states will move past experimentation and get down to actually building solutions around pain areas like land reforms, Tax Evasion, Healthcare, E-Governance etc. Tell us about your Joint Product Development Service. Avanza Solutions is a product company first & foremost. That being said, we have been working with key partners for years to engineer solutions that offer our customers a well-rounded product experience. Our engineering excellence, coupled with our rapid response time and local foot print in the Middle East make us an ideal fit for both our customers and our partners in moving their organizations forward. We wouldn’t call it a service rather a carefully explored strategic alliance to offer the Avanza edge to all stakeholders. What is your roadmap for 2018? The three areas where we feel the most work is required are Improving Efficiency, Building Trust and Transparency. Our focus will be to help public & private sector entities build these into their core, so that they can offer customers a much better user experience in the years to come. ë

DATA MANAGEMENT StorIT Distribution fzco P.O.Box 17417 Dubai, United Arab Emirates Tel: +971 4 881 9690 | Fax: +971 4 887 1637 Email: info@storit.ae

Riyadh, Saudi Arabia Tel: +966.1.276.8014 | Email: ksa@storit.ae www.storit.ae

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EXCLUSIVE EVENT: EC MEA & HP

HP PRINT SECURITY EVENT IN OMAN NAILS THE MESSAGE WITH FULL HOUSE ATTENDEES

‘H

ackers love unsecured printers’— The HP Hole-in-one Print Security event, held in association with Enterprise Channels MEA at the Almouj Golf Course in Muscat on 31st January engaged high level IT decision makers from the leading government and private sectors in the Sultanate of Oman in this conversation. Most organizations today are not as safe as they think. Data breaches by hackers through new age threats, like phishing, are a challenge that demands more security. HP’s Hole-in-one print security event in Oman briefed the delegates about this crucial aspect of print security and helped the IT decision makers access their print security strat-

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egy though various demos and use cases. The HP Team, lead by DiaHamdan, Marketing manager for UAE, Rome and East Africa, Sheriif El Atabany, Sales Manager; ObeydSidany, Country Sales Manager; Suhaib Mahmood, BDM; and Senthil Kumar, Print Technology Consultant put up involved the IT heads in interesting conversations around how planning security requires and end to end approach. The event was followed by a golf clinic where the delegates were grouped in teams with golf experts for a few rounds of golf. The golf experts demonstrated various expert tips, tricks and tactics to secure the Hole in one— which was HP’s mantra for smart and secure printing. ë

EXCLUSIVE EVENT: EC MEA & HP

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CIO SPEAK

INTEGRATING SEAMLESS EXPERIENCE IN A CHAT WITH EC MEA, PRASANNA THIYAGESWARAN, THE DIRECTOR OF IT FOR KENZ HOTEL MANAGEMENT SHARES HIS EXPERIENCE AND HIS FUTURE PLANS FOR THE ORGANIZATION.

data storing and retrieving process is more systematic, cost effective and organized.

PRASANNA THIYAGESWARAN,

DIRECTOR OF IT, KENZ HOTEL MANAGEMENT

Digitization for your organization means – Basically, Digitization is the process of converting all information of the organization into Digital format. In this format, information is organized in to discrete units of Data called bits and multiple bit groups are called bytes. From the organizations point of view, digitizing information makes it easier to preserve, access and share. Main advantage is that large amount of data can be stored using a limited storage space and

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efficiency of the internal communication processes. For instance, a guest complaint will instantly be communicated to the concern departments for immediate actions through the automated system.

The most challenging phase for your business has been In fact, in the current competitive market conditions, every segment in the “business life cycle” has become challenging. However, according to my experience, the “startup” process out of the rest of the processes (development, startup, growth, expansion & maturity) is the most challenging one. The main challenge in this phase is the huge amount of RISK that the business has to face in delivering a new product in to the market in order to gain the expected rewards. In this phase, listening to the feedback of initial customers and taking step to improve their satisfaction is key for the long-term success of the business.

Your market verdict – We all operate our business in an everexpanding IT oriented market condition. Meaning, that new technologies will continuously flow in to the market by outdating the existing solutions rapidly. Therefore, the key for success in this IT oriented market environment will be determined mainly by how soon an organization will acquire and adopt to these new technologies. Accordingly, the existing and upcoming organizations should be ready to invest enough funds to continuously upgrade the IT infrastructure in line with market changes and requirements.

What technology or solution would you be looking into to improve your business operations? In order to improve the business operation and guest experience in our group I look forward to implementing following solutions. l Mobile communication and automation - For instance, technology driven check-in for the guests by saving time and proving more flexibility. To introduce a Concierge App (Pocket Concierge) which can be used to access all concierge related services in a personalized manner. l NFC technology and the Smart Room Keys - This solution will completely eliminate the manual key cards. Instead a mobile will allow the guest to access the door by simply placing the phone against the key card reader. This will ensure another innovative way to improve the guest experience with a key less entry to the room. l Integrated Seamless Experience - This solution will improve the effectiveness and

What is your 2018 resolution? What goals to you have for your organization? In line with overall business plan, I am glad to share my resolution for year 2018 which has been set with the goal of implementing a centralized IT environment for the group. Following points are the main highlights of the goals set. l To obtain latest and most advanced hardware and software compatible with the requirements of the organization for centralization of the entire IT function. l To maintain the capital expenditure of this project at a very effective and competitive level as approved by the annual corporate capex budget. l To draft and issue all corporate IT policies, flowcharts and procedures pertaining to this major implementation. l To provide all concerned users with necessary IT training to assist in adopting to the new centralized IT environment. ë

COVER STORY

Time to

‘Bank’ on

Fintech

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COVER STORY

With blockchain, cryptocurrencies, digital wallets, contactless payments etc, it is a dead-end for traditional banking. Every financial services or transaction known to the human has been disrupted and Fintech is taking the lead with services that are going from integrated to unified to simplified. n B Y: A N U S H R E E D I X I T < A N U S H R E E @ G E C M E D I A G R O U P. C O M > n P H O T O : S H U T T E R S T O C K

B

efore we start talking about Fintech, let us draw our attention to a word here. Unbanked— what relevance does this word hold in a world, that we claim is, standing on the disruptive platform of IoT and artificial intelligence. Let me cite an interesting study. Despite the high penetration of smartphones and widespread internet connectivity, more than 80% of the population in the GCC region are ‘unbanked’ and every three in four banks customers are ready to switch their banks if they are given a better digital banking experience. Dubai is set to become a leader in Fintech, going by the numerous studies and reports, and we believe that the time is just right and ripe. The need for increased customer satisfaction is driving the necessity and need for better, improved, agile and cost optimized services that not only come to your ‘phone’step but also give you the luxury of an omnichannel and omnigateway experience.

THE MARKET UPHEAVEL The great agenda of the GCC countries in leaving behind their oil legacies and investing in diversified sectors have led the way for small and medium businesses to rise up to the scene. Fintech is further fueling this spring. Last year, FinTech Hive was set up at the DIFC, the first FinTech accelerator in the region. It has since become the most popular FinTech programme in the region, attracting over 45 global, regional and local partners and participants. DIFC recently announced plans to triple its commitment to FinTech for 2018 with a focus on RegTech and InsurTech.The centre is also launching a $100 million fund to support incubating and growth stage firms and to ensure that its FinTech proposition is the most comprehensive in the region. The accelerator programme, launched in

partnership with Accenture, is a key component of FinTech Hive at DIFC. It consists of a 12-week curriculum in which a group of selected finalists work closely with financial institutions and other stakeholders. “We received an overwhelming number of applications for the programme — a testament to the demand for such an initiative — and the quality of proposals was very impressive,” said Raja Al Mazrouei, Acting Executive Vice President of FinTech Hive at DIFC. The programme will run for 12 weeks. In the first phase, each finalist will meet with executives from the accelerator’s financial institution partners — including Abu Dhabi Islamic Bank, Citi, Dubai Islamic Bank, Emirates Islamic, Emirates NBD, HSBC, Mashreq, Network International, RAKBANK, Standard Chartered and Visa — in which they will discuss industry challenges and possible solutions to address them. Participants will also meet with representatives from strategic partners, Dubai Islamic Economy Development Centre (DIEDC) and UAE Exchange. Various fintech start-ups and emerging players have tried and tested this and are relying heavily on the impact of blockchain in fintech that would facilitates secure transactions without tampering the security protocols of either party involved. Propelling this drive further, we saw Abu Dhabi Global Market (ADGM) putting up the first ‘regulatory sandbox’ that filters the solutions to be compliant with the security and governance regulations of the region. According to Akamai, Leading financial services institutions trust Akamai to deliver on the promise of this hyper-connected world. “The pervasive adoption of digital technology for financial transactions has spawned new markets within the financial services industry. Through ultra-fast connectivity and improved security, financial services companies can gain strategic advantage in the marketplace by scaling according to demand, variances, compliance require-

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“financial service players can either evolve in partnership with FinTech start-ups or disappear altogether because they failed to meet customer expectations.” -MICHELE GROSSO, CO-FOUNDER AND CEO OF DEMOCRANCE

“Direct and secure interconnection between the multiple parties involved is essential for highperformance transactions, customer satisfaction and digital wallet growth.” -JEROEN SCHLOSSER,

“By sharing best practices and threat intelligence Fintech companies and governing entities can achieve a higher level of security.” -HANS NIPSHAGEN,

MANAGING DIRECTOR, EQUINIX MENA

ADGM has created MENA’s first regulatory lab (RegLab) to help start-ups to easily integrate and do business in the region

$100m

In November, DIFC launched a $100 million fintech-focused fund and signed an agreement with the Monetary Authority of Singapore

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$100m

105 fintech start-ups were launched in the region in 2016, and it will rise to 250 by 2020.

Over the past decade, fintech startups in the region have raised over $100 million in funding

US$8.2 bn

According to data provided by KPMG, the global fintech funding continues to remain strong with US$8.2 billion invested in the third quarter of 2017

$100 mn

DIFC recently announced plans to triple its commitment to FinTech for 2018 by launching a $100 million fund to support incubating and growth stage firm

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A major portion of the fintech industry is the blockchain market whose market size is expected to reach USD 7,683.7 million by 2022

REGIONAL SALES LEADER WEB & SECURITY MIDDLE EAST, AFRICA & EASTERN EUROPE - AKAMAI TECHNOLOGIES

ments, and economic fluctuations,” says

THE CALL FOR DISRUPTION The road has come to a dead-end for traditional banking. It is very interesting to see how small companies with some handful of like-minded team are disrupting this age-old legacy systems. “I think insurance is one of the latest sectors in financial services industry that is still very much traditional and looking to be disrupted. Insurance is fundamentally sold and serviced in the same way as it was over a century ago. If you look at new consumers in emerging markets, where insurance would often be the only risk protection tool available to protect those vulnerable segments, there is a huge unmet need and I think that is where the majority of disruption will happen in the coming years,” says Michele Grosso, Co-Founder and CEO of Democrance. Leading financial services institutions trust Akamai to deliver

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COVER STORY

“It’s imperative that banks work closely with Fintech startups to exploit the changing landscape.” -KANCHAN KUMAR, CO-FOUNDER & CEO REMITWARE PAYMENTS GLOBAL FZ-LLC

“Opportunities in simplifying online payments have arisen due to mobilization of technology and the introduction of digital currency, which gained high popularity creating opportunities for further innovation and development.” -SHAHEEN ALKHUDHARI,

“As I kept saying we`re not banks competitors but we can be an amazing bank partners to ensure the end customer is served with better products.” -NADYA TERESHINA,

startup and banks must work as partners, banks bring in their relationship with customers where as Fintech brings their unique product/service – a revenue share is the best way to work together and make it a win-win partnership.” Remitr is part of the ADGM’s Reglab and is creating MoneyOS – a Blockchain-based cross-border payments platform which is set to replace archaic wire transfers as a way to pay and collect payments. “Something like this would not have been possible without the active collaboration of a regulator,” says Kanchan. “Ajar Online has a non-exclusive strategic partnership with Warba Bank, which helped us reach more customers and gain their trust. In this industry, I see a big opportunity for solutions in the real-estate industry, a mere problem I faced as a tenant, developed into an ultimate solution for landlords and tenants to streamline property management and rent collection, in a simple, safe and fast way,” Shaheen AlKhudhari, Founder & CEO of Ajar Online.

wallet space to be as close as possible to their partners and dispersed digital wallet users. Achieving this proximity takes a commitment to an interconnection-first approach, such as an Interconnection Oriented Architecture™(IOA™) strategy. At Equinix, we’ve brought all the ecosystems needed to enable a successful digital wallet transaction together in place – our global interconnection platform – for faster collaboration.on platform – for faster collaboration. Akamai, “As financial services institutions migrate to hybrid and private cloud infrastructures, they need cloud-based performance and security services that work across their combined data center and hosting environments. To thrive in the faster forward world, these financial institutions understand they need to exceed customer expectations for instant, secure and reliable online access to all content and services

FOUNDER, MONEY NANNY

FOUNDER & CEO OF AJAR ONLINE

on the promise of this hyper-connected world. The pervasive adoption of digital technology for financial transactions has spawned new markets within the financial services industry. Through ultra-fast connectivity and improved security, financial services companies can gain strategic advantage in the marketplace by scaling according to demand, variances, compliance requirements, and economic fluctuations.

BANKS-FINTECHSINSURTECHS An Accenture study has clarified that there are two types of Fintech organizations; Competitive— that challenge the existing financial institutions and Collaborative— whose sole aim to work in partnership with the existing institutions and bring out the best of both the companies to leverage the market positioning. In my opinion, collaboration is the way to go forward. We are in a world where technology or progress cannot thrive in isolation. The close association of the banks and insurance companies with the fintech solution providers will not only give a new package of services to the customers, but can also bring out the combined synergies to live up to the vision of why fintech as a concept was originated. So how can this partnerships or collaborations be forged? Kanchan Kumar Co-founder & CEO Remitware Payments Global FZ-LLC, “Fintech

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GLOBAL FINTECH VS REGIONAL FINTECH Jeroen Schlosser, Managing Director, Equinix MENA says, “As far as digital wallet is concerned, mobile network operators, financial institutions, retailers, and anti-fraud platforms are just a few components that need to collaborate in real time to execute a successful digital wallet transaction. It’s also essential for companies in the digital

FINALLY The ultimate goal of fintech is to simplify personal banking for consumers on the one hand, and to make it easier for other industries to collaborate with financial institutions. With more data and increased computing efficiency, AI technology can establish new and more accurate monetary and financial systems for corporates to better understand consumers’ needs, as well as more efficient services for micro, small and medium-sized enterprises. ë

SPECIAL STORY

3D PRINTING DESIGN THINKING! With the massive growth and interest in the robotics movement, global economies are forced to rethink how and in what sectors new technologies, including 3D printing can be adopted. Dubai, with its 3D Printing Strategy, has the opportunity to stand at the forefront of this movement this year and become a global hub for this technology.

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SPECIAL STORY

n B Y: D I V S H A B H AT < D I V S H A @ G E C M E D I A G R O U P. C O M > n P H O T O : S H U T T E R S T O C K

I

n the developing regions such as Middle East, 3D printing is witnessing impressive growth. Dubai has long been at the forefront of 3D printing developments, particularly in terms of implementing the technology into the local infrastructure. His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and Ruler of Dubai launched the ‘Dubai 3D Printing Strategy’, a unique global initiative that aims to exploit technology for the service of humanity and promote the status of the United Arab Emirates and Dubai

as a leading hub of 3D printing technology by the year 2030.

UAE’S VISION 2030 The key goal of the country is to ensure that 25% of the buildings in Dubai are based on 3D printing technology by 2030. The ‘Dubai 3D Printing Strategy’ launched by His Highness adopts an emerging technology that will help cut cost in many sectors, especially the medical and construction sector in Dubai. The technology will restructure economies and labour markets, and redefine productivity. Through

the 3D Printing Strategy, the country aims to make Dubai a global hub for the development of this technology and a base for research and development in this area. The Road and Transport Authority (RTA) has been one of the important organizations in positioning Dubai as one of the leaders globally in infrastructure achievements. In November 2017, RTA revealed its plans to implement 3D printing in projects as a part of its commitment to the country’s Smart City initiative. A pedestrian bridge, Hatta Gate, a bus stop and a marine station are the projects

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SPECIAL STORY

“3D-printable files can be shared online, which creates a decentralized manufacturing network close to end customers, thus saving a lot of lead time and logistics costs”

“The implementation of 3D printing will allow manufacturers to cut costs on staff training and generally reduce the amount of qualified personnel necessary for production operations,”

-KAROL GÓRNOWICZ, CEO, SKRIWARE.

-EVGENI BORISOV, CEO, VIMANA.

where RTA wants 3D printing to be used.

THE KEY SECTORS Dubai 3D Printing Strategy will focus on three major sectors: construction, medical products and consumer products. The construction sector will focus on lighting products, construction joints, facilities and parks, stores and residential villas. Within the medical products sector, the focus will be on developing 3D printed teeth, bones, artificial organs, medical and surgical devices and hearing aids. The consumer products sector will focus on household items, optics, fashion jewellery, children’s games and fast food. The CEO of Skriware, a Polish – Swedish start-up, Karol Górnowicz explains that 3D printing comes in handy in every sector caring for personalization and customization, from large building constructions to medical products. “With 3D printing, companies or individuals are able to make products testing numerous designs, including these unreachable with classic mass-manufacturing techniques while using variety of materials: plastics, resins, metals or even human cells. The opportunity to test different components easily, without logistics burden, and, what’s very important, in a cost-saving and timely fashion, can trigger

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development of many new sub-sectors, making manufactured products perfectly suited to traditional and emerging customers’ needs,” he adds. Marwan Abdulaziz Janahi, Executive Director of Dubai Science Park and Chairing Member of the Pharmaceuticals and Medical Equipment taskforce of the Dubai Industrial Strategy 2030, said, “We believe the 3D printing sector holds great opportunities for Dubai. Segments covering 3D printed teeth, bones, medical and surgical devices, as well as hearing aids will have a truly transformative impact on the local healthcare sector and patient outcomes. Over the next three years, we could see Dubai setting up a world-class infrastructure that seeks to pioneer the 3D medical printing sector in the region. Investments are lucrative with a sector is projected to reach US$453 million by 2025 and Dubai is well equipped to attract printing startups and established manufacturers to the UAE.”

OPPORTUNITIES FOR BUSINESSES The list of advantages is endless when enterprises choose 3D printer over traditional manufacturing methods. “The implementation of 3D printing will allow manufacturers to cut costs on

“Over the next three years, we could see Dubai setting up a world-class infrastructure that seeks to pioneer the 3D medical printing sector in the region,” -MARWAN ABDULAZIZ JANAHI, EXECUTIVE DIRECTOR OF DUBAI SCIENCE PARK

staff training and generally reduce the amount of qualified personnel necessary for production operations,” says Evgeni Borisov, CEO, VIMANA. “Additive manufacturing” (3D printing is one type of additive manufacturing) also simplifies manufacturing process management, even if we talk about state of the art technologies. 3D print can also influence small and medium enterprises by making Research & Development cycles shorter which leads to a quick company growth. Karol says “3D printing technology can easily transform even the most complex design and engineering ideas into reality. 3D-printable files can be shared online, which creates a decentralized manufacturing network close to end customers, thus saving a lot of lead time and logistics costs.”

LOOKING FORWARD It is apparent that 3D printing is a game changer and is set to explode in the coming years with new opportunities. This technology is limitless and only the surface has been scratched. There is still more to be uncovered. The more funding and research put into this technology, the further it will take us. If a picture is worth a thousand words… A prototype is worth a thousand pictures!! ë

INTERVIEW

COMBATING NEW AGE THREATS WITH AI BY PROVIDING CUSTOMIZED, PERSONALIZED DEMOS THAT SHOW EFFECTIVE USE CASES OF THEIR PROPRIETARY ARTIFICIAL INTELLIGENCE PLATFORM, PALADION SHARES WITH ECMEA HOW THEY COMBAT THREATS RIGHT FROM DETECTING TO MITIGATING IT.

you see cyber adversaries using AI in cyber-attacks? While AI may only be an emerging technology in the Middle East, it is a more mature technology in other parts of the world. Cybercriminals from those regions can deploy their AI-driven attacks anywhere— including in the Middle East. And it is inevitable that these cyber adversaries will successfully deploy AI in their cyberattacks. AI will make every cybercriminal smarter, faster, and more adaptive. You ask me why our AI driven MDR service is reliable. This is in fact the question we advise security buyers to ask, because there are a lot of empty claims by other vendors of use of AI in cyber security. It is important for consumers to ask for a demonstration of how a vendor is using AI. Paladion provides custom, personalized demos that show effective use cases of our proprietary AI platform in combating today’s threats. We have also deployed our AI driven MDR service in several leading enterprises in the Middle East, US and several other regions across the world.

AMIT ROY,

EXECUTIVE VICE PRESIDENT AND REGIONAL HEAD FOR EMEA AT PALADION

Artificial Intelligence is just an emerging technology in the region. How is your MDR service powered by AI reliable to customers? Or how do

Share with us a glimpse of the MDR cycle right from detecting a threat to mitigating it. Our MDR cycle begins before we even detect a threat. We begin with Threat Anticipation, where we process daily global threat data and detail specific actions our customers should take to defend against incoming relevant threats. We also perform continuous Threat Hunting, applying data science and machine learning models to our customer’s networks, to detect anomalies and uncover unknown and hidden threats. In addition, we provide advanced Security Monitoring to detect known attacks in real-time. From this data, we offer incident analysis services. We triage our customer’s alerts, focus on the most relevant threats and then investigate them to determine if an incident needs attention. Provided there’s a problem, we immediately begin Incident Response. We orchestrate a

full response in minutes to contain, remediate and recover from the threat. Finally, for those enterprises that come to us only after there is a breach or have a breach response retainer with us, we provide Breach Management, which provide forensics, assessment of impact on compliance, best practices for breach notifications, and full recovery from a breach. How CIO friendly is your MDR service and how can it benefit the enterprises? Paladion is the first MSSP to offer mature AI Driven MDR Services in this region. Our MDR services assists CIO’s to take decisive actions to strengthen their Cyber Security and benefits enterprises by: l Detecting unknown threats and low foot print attack campaigns l Reducing the time to respond to threats by quickly analyzing incidents and acting l Prioritizing vulnerabilities which needs to be remediated using contextual data l Providing expert assistance to organizations that have experienced a breach What strategies do you have in place for 2018? We are in the final stages of setting up our 1st Regional Managed Detection and Response Command Center (SOC) in Dubai, which would be operational from the 1st Quarter of 2018. The regional Command Center would become an active part of our Global network of SOC’s providing 24/7 AI Driven MDR Services that combine global threat intelligence with a regional outlook. We plan to extend our reach to newer geographies in MEA through a direct as well as a partner network, while at the same time strengthening our growth in the present markets. We also plan to replicate our success in Banking and finance and Government to verticals such as Health care, Retail and the Education Sector in 2018. ë

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FOCUS STORY

FOCUS SAUDI

KSA

UNLOCKING ITS

‘UNTOUCHED’ TREASURES 34

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FOCUS STORY

The Kingdom of Saudi Arabia has gone a long way towards delivering Saudi’s Vision 2030 of a ‘digital nation.’ After relying on oil to fuel its economy for more than half a century, the country has now turned to its other abundant resources to take it beyond oil era. The Kingdom embarks on an ambitious journey to achieve the goals of Vision 2030 with National Transformation Program as the first milestone. n B Y: D I V S H A B H AT < D I V S H A @ G E C M E D I A G R O U P. C O M > n P H O T O : S H U T T E R S T O C K

T

he Kingdom built on oil, has planned a future beyond it.The Saudi Vision 2030 aims to increase non-oil revenue six-fold from $43.5Bn to $267Bn a year by liberalising business policies and introducing entrepreneur-

ship initiatives. The national vision is to create much broader set of expertise and deeper sets of businesses of all sizes in all areas. The Kingdom’s government is pushing for more public private partnerships and wants to increase foreign direct investment by 2030.

VAT IMPLEMENTATION With the recent implementation of VAT, Saudi Arabia estimates it will raise more than $9 billion in revenue this year. According to the General Authority of Zakat, the revenue will be used for infrastructure and develop-

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FOCUS STORY

CIO SPEAK MOHAMMED MAHNASHI, ICT ADVISOR, MINISTRY OF FINANCE, SAUDI ARABIA

“Epicor solutions deliver extensible functionality and flexible options that help organizations minimize their exposure to regulatory changes,” -MONZER TOHME, REGIONAL VICE PRESIDENT – MEA, EPICOR SOFTWARE

ment projects. MonzerTohme, Regional Vice President – Middle East & Africa for Epicor Software feels that the introduction of VAT is an opportunity as it has been a key driver for both existing and potential customers to adopt new business solutions as they look to automate their business processes and gain better control of their business. “In terms of our solutions for VAT, Epicor solutions deliver extensible functionality and flexible options that help organizations minimize their exposure to regulatory changes and mandates that can subject the business to financial penalties and adversely affect corporate credibility and compromise brand reputation,” he adds.

NTP 2020 The Saudi National Transformation Program 2020 was unveiled in 2016 but revamped in 2017 with more focus and clearer governance. Goals for the program include improving the public-sector productivity, boosting women’s participation in the workforce and developing tourism, etc. It also aims to create 4,50,000 private sector jobs by 2020. Where Vision 2030 describes the ambitious economic and societal goals for the country, the NTP provides detailed road maps on how to get there. Technology willbe a key enabler and driver of the various changes prescribed by Vision 2030, while digital transformation will play a central role in achieving the milestones laid

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“I believe that the future investments in Saudi Arabia will be on - IoT, 3D printing, e-Transformation and digitization, especially at government sector, R&D on (automation). Vision 2030 relay on ICT as the main player to achieve its goals. If we look at the National Transformation Program (NTP 2020) which is the first program at Vision 2030 we found that the NTP is pure ICT dependent program. IT is the main asset and enabler at vision 2030 from my point of view.”

BANDAR S. ALTHUBAITY HEAD OF IT, SKY PRIME AVIATION SERVICES, SAUDI ARABIA

“Saudi Vision 2030 provides a longterm economic blueprint for diversifying Saudi Arabia’s economy and the technology, particularly digitization of processes and procedures, will play a critical role in enabling the Kingdom’s vision for the future. Digitization will play a role in many of the areas outlined by Vision 2030, such as automation of manufacturing and supply chain to increase efficiency and the Platform technologies - namely cloud, mobility, Big Data analytics, and social - and innovation accelerators such as the Internet of Things, cognitive systems, 3D printing and others will enable all types of organizations to become more deeply involved in the digital economy and become globally competitive”

FOCUS STORY

KEY OBJECTIVES OF NATIONAL TRANSFORMATION PROGRAM 2020

450,000

Generate 450,000 jobs in non-government sectors

40% Raise the proportion of women in the job market from 23% to 28%

28%

Raise the value of non-oil exports from SR185bn to SR330bn

Reduce the wage bill from 45 to 40% of the state budget

70bn 9% 330bn

171bn

Boost Foreign Direct Investment from SR30 billion to SR70 billion

Increase investments in tourism from SR145bn to SR171.5bn

Raise the value of non-oil exports from SR185bn to SR330bn

down by the NTP.

HUGE RESOURCES According to Tadawul data, Saudi Arabia’s economy accounts for around half the $1.6 trillion represented by the GCC overall, making it the biggest market in the Arab world. The land of Saudi has a treasure of natural resources apart from oil. It has promising sites of minerals such as gold, silver, copper, iron, platinum and other strategic materials. The country signed a $7 billion joint venture agreement with a metal group to mine bauxite reserves in the northern part of the kingdom. The plan is to produce 720,000 tons of aluminium per year. Saudi also plans to maximize solar and wind power in the country by generating 9.5 gigawatts of renewable energy. However, as Saudi Arabia seeks to reduce its dependence on oil, ironically so does Saudi Aramco - the company has a series of initiatives

meant to make the use of oil more efficient. The company is investing in developing new ways to make the internal combustion engine more efficient and if successful in its efforts, it would be not only the world’s biggest oil producer, but also the owner of technology that makes its main selling product last longer.

NEOM PROJECT In October 2017, the government of Saudi revealed its plans to build a $500 billion mega city spanning three countries which will reshape the kingdom’s economy. The project called NEOM, will measure 10,230 square miles and powered completely by renewable energy, creating a pollution free environment. NEOM’s larger goal is to lessen the country’s reliance on oil exports which could expand Saudi’s economy. The city will focus on a variety of industries, including energy and water, biotechnology, food, advanced

manufacturing, and entertainment.

PLANNING AHEAD TO A NEW FUTURE The Kingdom looks at digitalization as an opportunity to enhance the lives of its citizens and drive economic progress. It expects ICT usage and digitalization to accelerate the execution of the Vision 2030 blueprint, driving economicdevelopment and enhancing national security.Among other sectors like manufacturing, mining tourism and healthcare sectorswill also benefit by embracing emerging technologies to enhance the services they offer. IoT will play a key role in the development of remote health monitoring as well as in enhancing overall access to health care. The Kingdom is transforming not only to be future ready but also to create future initiatives which are not surrounded their traditional strength of oil and gas. ë

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NEW APPOINTMENTS

SETTING THE RIGHT FOOT AND RIGHT GOALS ENTERPRISE CHANNELS MEA TALKS TO ON HOW HE IS CONTINUING TO BUILD CHANNEL CAPACITY PLANNING, WHICH PLACES KEY EMPHASIS ON RECRUITING NEW PARTNERS, IMPLEMENTING AN EFFECTIVE ENABLEMENT PLAN, TRAINING AND EXTENDING THE CONSISTENT SUPPORT FOR ALL ROUTES TO MARKET TO ENABLE CHANNEL PARTNERS GROWING WITH ZYXEL AND INCREASING THEIR PROFITABILITY.

How long has it been since you joined Zyxel? What was the most appealing factor about the company that attracted you? I have been part of Zyxel, a trusted brand and pioneer in Networking Technology, since April 2017. Aside from its stability and resilience owing to its more than two decades of existence, what attracted me most to the company are its impressive international reach and strict adherence to the highest standards of excellence and quality. This global organization has given me tremendous opportunity to further grow as a person and as a professional who is eager to contribute to the organization’s continuous advancement and expansion. With my more than 18 years of work experience, I will help open up new value-added prospects and become an invaluable asset to the company. Tell us in brief about your previous roles and experiences? How do you plan to utilize those experiences in this organization? Prior to my current position, I am a former Regional Channel Sales Manager at Unify, a position I held until 2016. I used to be a Regional Sales Manager - Networking & Security (GCC & Pakistan) at FVC as well which saw me successfully managing enterprise sales and initiating new business meetings with CIOs and Executive Managers in an effort to establish new partnerships for the company. These previous roles have served as my strong professional foundation, enabling me to perform my tasks beyond expectations and implement more informed decisions in a timely manner.

MAMOUN ABDULLAH,

GENERAL MANAGER & HEAD OF CHANNEL, ZYXEL MIDDLE EAST

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What roles and responsibilities does your current role entail? In my current position, my tasks involve managing day-to-day operations of the business unit; creating and implementing a growth strategy; coordinating the development of key perfor-

mance goals for functions and direct reports; providing direct management of key functional managers and executives in the business unit; and ensuring the development of tactical programs to pursue target goals and objectives. Moreover, I make sure overall delivery and quality of the unit’s offerings to customers aside from engaging in key customer activities and overseeing key hiring and talent development programs. Part of my job also is to evaluate and decide upon key investments in equipment, infrastructure, and talent; communicate strategy and results to the unit’s employees; report key results to corporate officers; and engage with corporate officers in broader organizational strategic planning. In your current role, what is your responsibility towards your customers and partners? I ensure that our services and facilities, wherever possible, are accessible to all. I also promote honesty and transparency in communicating with our customers and partners alike. Additionally, part of my job includes making sure that the workplace safety standards are being observed to build a positive working environment and efficiently implementing the workers’ compensation insurance. Tell us any interesting fact about Zyxel’s office/employee culture. At Zyxel, all employees are treated fairly and with dignity and respect. The company also ensures that all areas of the business operate in a healthy and safe environment as a reflection of its policy that prioritizes the welfare of its employees, visitors, and contractors. Another commendable quality of the organization is that it puts a high premium on its ethical and environmental obligations in all its activities; this is why the company, if possible, only sources products and materials from the local market. ë

INTERVIEW

A Move To The Edge IN LINE WITH AN INCREASING NATIONAL DRIVE TOWARDS THE INTERNET OF THINGS AND SMART CITIES, BUSINESSES AND GOVERNMENTS NEED A SEAMLESS SURVEILLANCE FUNCTION AT HAND. KEY TO THIS IS THE INTEGRATION OF EFFECTIVE STORAGE SOLUTIONS. EXCERPTS FROM THE RENDEZVOUS WITH STEPHEN JONES, SURVEILLANCE SALES ENGINEER AT SEAGATE.

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rganizations and cities in the GCC are going through a massive transformation. Both are riding the bandwagon of being ‘Smart’ and ‘Intelligence-driven’. From automated and digitized organizational infrastructure to smart roads, smart meters and smart grids in the city, IoT and data analytics are driving the race. According to Data Age 2025, a report from Seagate and analyst firm IDC, it is predicted that data creation will swell to a total of 163 zettabytes (ZB) by 2025. Machine learning, automation and machine-to-machine technologies are shifting the bulk of data creation from consumers to the enterprise; in 2025 enterprises will create 60 percent of the world’s data. Seagate has seen a massive growth in their surveillance and storage portfolio in 2017. Stephen Jones, Surveillance Sales Engineer at Seagate said, “We closed our financial year very strongly with record shipments. We believe that we are very strongly positioned in the surveillance market and have an equally strong portfolio of surveillance and storage products.” At Intersec 2018 Seagate exhibited its industry leading surveillance storage technologies, with demonstrations of its SkyHawk, SkyHawk AI and Exos X12 products and solutions from partners Hikvision and Dahua. “Skyhawk is from our hard drive family that is specifically designed and optimized for AI applications. AI and machine learning are the buzzwords now. Though, at this moment, we are not certain where this trend will lead to in future, this is what people are excited about now. Today we are in a unique position to offer anything from HDD to surveillance to flash,” he adds. Talking about the clash between providing customers with memory enough to store the massive amount of data and giving them the

facility to store what’s important and what’s not important, Stephen says, “Recording mundane amount of video recordings and retaining it is not what your operators want but to be alerted on what is important. Here, video analytics and AI plays a pivotal role. Our solutions and products deliver accurate, real time information to the operators so that they can efficiently drive the operations and also provide high level surveillance report. Furthermore, the largest component of this future growth will be in embedded devices such as security cameras, smart meters, chip cards and vending machines. Technology – and storage in particular – will have an increasingly important role in tapping the potential of all this data,” he adds. Talking about the future of enterprise storage, Stephen says that they are seeing a move to the edge. “The term edge is enterprise hardened storage that does not reside in poor or traditional data centers as we see a massive improvement in the processing power in the end device— here the end device being the camera. We will see more storage at the edge. It records the video, analyzes it, puts it to storage then retain the information for a period of time and take out the important stuff and offload that to the traditional cloud. This is where we see the future of storage going.” Seagate is also investing heavily in its partner program. “We have recently changed our partner program and now it is called the Seagate insider. It is specifically designed for the Sis. From a strategic point of view, we see a demand creation in the market from the System Integrators.” Stephen signs off by saying that simplicity defines the entire Seagate portfolio. “Our message is very simple—right drive, right application. ë

STEPHEN JONES,

SURVEILLANCE SALES ENGINEER, SEAGATE

“Our solutions and products deliver accurate, real time information to the operators so that they can efficiently drive the operations and also provide high level surveillance report. Furthermore, the largest component of this future growth will be in embedded devices such as security cameras, smart meters, chip cards and vending machines.”

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INTERVIEW

Towards Unified Solutions WITH A BUNCH OF NEXT-GEN SOLUTIONS LIKE CITIGRAF, SECURITY CENTER 5.7, AIRPORT SENSE ETC, GENETEC IS MOVING AGGRESSIVELY INTO THE ACCESS CONTROL MARKET. FIRAS JADALLA, REGIONAL DIRECTOR, META AT GENETEC TALKS ABOUT HOW A ‘UNIFIED’ APPROACH IS LEADING THE WAY FOR GENETEC IN CATERING TO THE SECURITY DEMANDS OF THE REGION.

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017 was a special year for Genetec, according to Firas Jadalla, Regional Director, META at Genetec, as the company could see a steady movement in the market for unified solutions. As a company that offers a broad portfolio of security, intelligence and operations solutions, this movement from integrated solutions to unified solutions strikes a meaningful chord. “Unified solutions are a step ahead of integrated solutions where a single platform can handle different task with the same interface,” says Firas. The market has been looking for more and more simplified solutions. When we talk about unification, it is about simplification. If you integrate multiple solutions you have different technologies talking to each other. Today we can see a majority of the solutions moving to the cloud. To provide cloud services, you have to give an easy to use interface. For eg; we have our solution for enterprise which is an advanced video management platform. The interface is easy and the operator can use it with zero training. Similarly, we have a lot of solutions in our portfolio that can be deployed with zero training.” Talking about Genetec’s go-to- market strategy, Firas says “We expanded to new territories and we have been going very aggressively to the market. We have always relied heavily relying on our channel to go to market and this trend will continue. We are hiring new business development managers who would be approaching the end users and educating them more about the market and our solutions portfolio.” The company has also simplified their software selling process, known as the perpetual license. “That is the way we have been selling for the past 20 years . But now customers are looking for subscription models as they are not willing to pay upfront. We were one of the few companies worldwide to offer the video management platform through

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subscription while keeping our old way of selling software through perpetual license.” Genetec recently unveiled Citigraf, a decision support system that unifies public safety operations across city departments for interagency collaboration. Apart from that, the company also released the latest version of its Security Center 5.7. This latest version allows users to make insight-driven decisions based on security and analytics data. Security Center 5.7 now automatically identifies edge devices and cameras that need firmware updates, helping assure network protection, integrity, and ‘Security of Security’. Genetec Airport Sense is a new analytics solution that offers a deeper understanding of airport operations and passenger flow by tapping into existing security cameras and sensors for operational insights. Talking about the differences and similarities in Middle East and other countries, Firas says that, “Worldwide the demand or awareness for security solutions has been growing over the last few years . What characterizes this market is that the growth of security market in the Middle East has been growing way higher than the rest of the world. The ME market has its own specifications and regulations when it comes to solutions like the Cloud.” In 2018, Genetec will be investing more in its channel. The company will be seen hiring more Business Development managers who will be responsible for creating awareness and demand for their solutions in the market and acting as a consultation arm for the customers and partners. We are approaching the market with applications, apart from solutions and services, that are tailored for certain verticals and sectors. We have released an application for retail, law enforcement, airports, banks etc. In 2018 we would be introducing more applications tailored for different markets.” ë

FIRAS JADALLA,

REGIONAL DIRECTOR - MIDDLE EAST, TURKEY AND AFRICA, GENETEC

“Worldwide the demand and awareness for security solutions has been growing over the last few years. What characterizes this market is that the growth of security market in the Middle East has been growing way higher than the rest of the world. The ME market has its own specifications and regulations when it comes to solutions like the Cloud.”

UNVEILS

RECOGNIZING THE LEADERS OF THE DIGITAL REVOLUTION

14.05.2018 BROUGHT BY

ITâ&#x20AC;&#x2122;s TIME TO RAISE THE BENCHMARK AND THE MARK

INTERVIEW

TAKING CUSTOMERS ON A ‘SECURE’ JOURNEY HID GLOBAL UNVEILED A NEW PHYSICAL ACCESS SOLUTION TAILORED FOR SMB’S IN THE MIDDLE EAST REGION AT INTERSEC 2018. THE COMPANY ALSO FEATURED ITS BROAD RANGE OF TRUSTED IDENTITY OFFERINGS, INCLUDING ITS LATEST EMBEDDED SOLUTION THAT FACILITATES INTEGRATING MOBILE ACCESS CAPABILITIES INTO PRODUCTS AND SERVICES.

facility itself. RTLS can save valuable time to locate required items and the right tools to be productive. For instance, if you install a fire/gas leakage safety alarm, you can analyze the location of the crowd, what you need to do to secure these people and also predict the future on how to avoid these incidents. RTLS comes in multiple applications and we are implementing this globally across various verticals like oil & gas, education, manufacturing, industrial, etc. It can work indoors as well as outdoors. How has the security market evolved in 2017 and how did you close the market? 2017 has been a successful market for us. Last year, at Intersec and GITEX, we launched the mobile access and also made global agreements with global suppliers.

WISAM YAGHMOUR,

REGIONAL SALES DIRECTOR, HID GLOBAL

What solutions did you unveil at Intersec 2018 and what are its key features? HID Global is a global manufacturing supplier for Trusted Identities. During the last few years, we have been taking customers through a journey on how we develop solutions. In 2014, we launched the mobile access which was the first step on the cloud services on how we managed and helped the customer to move smoothly from plastic card to mobile access. At Intersec 2018, HID Global showcased its portfolio of trusted identity solutions which included HID Location services. HID Location Services is designed to address a growing market need for accurate, real-time location

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of an organization’s workforce. By combining innovative Internet of Things (IoT) technology with the power of Bluetooth Low Energy, Wi-Fi and cloud-based solutions, organizations can gain increased visibility into the location of their workforce in a facility. We also demonstrated how HID Location Services and HID Condition Monitoring, monitors the location, performance, condition and health of assets and motorized equipment. Tell us about Real Time Monitoring Services. The Real Time Location Services (RTLS) helps facility managers, organizations, security managers to optimize the workplace best within the

Please tell us more about the Quantum Secure Software. Quantum Secure SAFE Enterprise software bring together every organizations need to centralize the management of the entire lifecycle of the employee, the contractor and the visitor. It transforms the security function, enabling collaboration across various to address identity management and compliance challenges through a single, centralized platform. What are your plans for 2018? When it comes to plans, we always take customers through a journey. The journey started with the cloud, then the mobile application and now we have brought them to Real Time Monitoring Services. The journey will continue with new solutions. Our customers are happy with the journey as every year we bring secured applications with added value such as working productively, travelling safely and operating smoothly. We promise to take customers through a new journey every Intersec. ë

INTERVIEW

GO FORWARD WITH RUBRIK AS HYPERCONVERGENCE DAWNS ON THE REGIONAL ENTERPRISES AS THE NEW REALITY, RUBRIK CLAIMS THAT THEY HAVE REPLACED 20 YEAR OLD BACKUP TECHNOLOGIES WITH A SYSTEM THAT DELIVERS CLOUDSCALE, SIMPLIFIED, AND AUTOMATED DATA MANAGEMENT. AN EXCLUSIVE RENDEZVOUS WITH MOHAMMED AL TAMIMI, REGIONAL DIRECTOR, MIDDLE EAST FOR RUBRIK ON THE COMPANIES GOFORWARD SLOGAN, BAAS AND VREALIZATION PLATFORM.

What was Rubrik’s gamechanging offering for the opexsavvy customer? Rubrik’s converged and wescale approach in combination with our SLA based management leads to an unprecedented reduction of operational cost. Many of our customers including our BaaS partners got triggered by this when embracing Rubrik.

MOHAMMED AL TAMIMI,

REGIONAL DIRECTOR, MIDDLE EAST FOR RUBRIK

For the Data center backup and recovery market, how has the year 2017 been? What kind of customer mindset dominated the market? 2017 has been great. Revolutionary change in the primary part of company’s datacenter did lead even more to gaps with regards to backup and recovery being too slow, overly complex and overall incumbent solutions being way too expensive. Those pains as well as strategic initiative drove more than ever the need for change.

One of your solution tagline reads ‘Immutability for Ransomware’- What is the claim behind this? How advanced is your ‘recovery with no data loss’ platform? Applications and data are instantly accessible in an immutable format that is native to the Rubrik platform to safeguard against any attack with days, weeks or months of point-in-time instant recovery. Our filesystem is not accessible over File Services like many traditional backup software and hardware platforms and we don’t utilise a traditional Windows or Unix standard backup server as everything is managed by the Rubrik cluster intelligence. When a backupserver, proxy or fileserver mounts are infected, so are the backups or metadate in the solution of most vendors, this is not the case with Rubrik. What is your review of the Middle East market? Draw some examples from your recent customer wins or studies? l We focus on all verticals, industries and enterprises, as we all know that data matters to all the sectors. l All of our customers today in the Middle East decided to GoForward with Rubrik because of our simplicity, scalability and most of all reducing their TCO, after all, our slogan is #Don’t_Backup_Go_Forward” l Two of our major projects was to build an

“in-country” public cloud by partnering with local service providers where we built it in UAE and KSA to enable customer utilize important services such as “backup as a service”, “archival as a service” and “DR as a service” while making sure that the data doesn’t leave their country. Tell us more about the vRealize platform? What is the competitive edge of it and what added value does it give to the enterprises? Using the automation and orchestration capabilities of the vRealize platform and the 100% RESTful API interface of Rubrik, customers are able to create, manage and report all aspects of data protection and recovery. Rubrik supplies customers with dozens of preconfigured workflows and API commands using the public online repository Github to integrate our technology with vRealize. In 2018, for customers who are looking towards modernizing their backup and unlocking new cloud potentials, what is the Rubrik promise that you are offering? Rubrik replaces 20 year old backup technologies with a system that delivers cloudscale, simplified, and automated data management. Rubrik can protect machines in the public cloud, archive old data to the cloud or even protect, convert and instantiate on-premises machines in the public cloud for DR. Combined with our RESTful API we can build a fully automated cloud data management platform for customers that are making their first step to the cloud or build a private cloud services portal. Our software was designed and developed from the ground up in the public cloud era. All its capabilities are build with current and future cloud technologies in mind, giving customers the promise that whatever steps they are taking towards the cloud, Rubrik can deliver their data management needs. ë

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GUEST ARTICLE

Empowering Intelligence Driven Biometrics Among the range of products showcased by Screencheck, included the most advanced face recognition technology, a pocket-sized fingerprint reader that can perform up to 10,000 matches per second and an AI integrated IP panoramic camera technology. n FAISAL MOHAMED, GENERAL MANAGER, SCREENCHECK

Screencheck showcased futuristic biometric and IP camera technology at Intersec 2018 in Dubai. Among the key solutions on display were AI engines being integrated into platforms to cater to industry requirements such as behavior mapping, commercial mapping, retail mapping, office security, government security, airport security, temperature mapping, object missing and others. Also, advanced biometrics was introduced into banking solution which will ease customer transactions. “Passwords would soon be a thing of the past. Biometrics is a promising future technology. The industry is adapting some of the key technological advancements to cater to end-user requirements. At the same time efforts are being made to address the issue of cybersecurity and ensure that the threats are mitigated,” says Faisal Mohamed, GM of Screencheck. Among the range of products showcased included the most advanced face recognition technology, a pocket-sized fingerprint reader that can perform up to 10,000 matches per second and an AI-integrated IP panoramic camera technology. Facestation 2 by Suprema is the most advanced face recognition technology with a capacity to achieve ultra-fast matching speed of 3,000

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matches per second. It has been designed for use in access control and time & attendance applications. The technology that powers the instrument has been significantly enhanced with the combination of an improved algorithm, new optical structure and quad-core CPU. CoreStation, another Suprema product, is a biometric access control solution that can serve a user base of 500,000 with matching speeds of 400,000 per second. The EF-45 by CMI-tech is another innovative iris scanner which allows an intuitive user experience, enabling a ‘selfie’ type experience to the end users. It has a 5-inch touchscreen which displays the user’s face while positioning for iris reading, thereby mimicking the selfie process for its end users. Also on display is the camera solutions by Digital Watchdog, the only brand in the world which has IP panoramic cameras ranging from 2 to 48 Megapixels and gives a coverage of 180 degrees. With IOT and AI integration changing the rules of the game, DW has integrated its products with various video analytical software’s that supports features such as Intrusion detection, suspicious incidents like objects left behind and missing, human activities such as crowding, loitering and even people counting.

Screencheck also offers integrated software solutions for license plate recognition and vehicle identification catering to various requirements for security, public safety and law enforcement, parking and access control, tolling or intelligent transportation systems, or for gathering data for analysis, “The future of surveillance industry is based in video analytics. We have partnered with analytical companies which are providing video analytical applications for security applications. In the coming months Screencheck is planning to introduce cloud-based Video Based Business Analysis Services using award-winning analytics from VCA,” says Mohamed. Screencheck, which offers end-to-end solutions in identification, biometrics, security and tracking services, caters to various sectors including government, corporate, education, manufacturing, oil & gas and retail. “Customized solutions is the need of the hour. The industry has realized that not all solutions can be offered by any particular brand. Therefore, there is a need to integrate the latest advanced technology from various quarters to offer a cutting-edge solution. However, it is also important that we understand threats and install the endpoints with security in mind,” he adds. ë

INTERVIEW

Simplifying Large-Scale Data Management Simply NETAPP MADE ITS INDEPENDENT PARTICIPATION DEBUT AT THE INTERSEC 2018, SHOWING A STRONG AFFINITY TOWARDS THE EXPONENTIAL GROWTH IN THE SECURITY MARKET AND THUS FURTHER ESTABLISHING ITS STRONG POSITION AS A LEADER IN THE PHYSICAL SECURITY SPACE AS WELL.

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adi Kanafani, Regional Director Middle East & Africa for NetApp considers NetApp’s participation debut as a strong message to the market conveying the company’s capabilities in providing strong physical security solutions. “We want to reinforce our position in the market showing that NetApp is a very strong player when it comes to physical security and has very rich offerings with its tech partners like Bosch, Milestone, Ipsotek, and videoNEXT and show that we not only play on premise but we also have cloud solutions that can support video surveillance, access control etc. Market research shows that demand for security cameras in the Middle East is continuously growing, consequently boosting demand for data storage in the surveillance market. In the UAE, video surveillance spending could reach USD 197.8 million by 2021. The GCC video surveillance storage market is seen to expand at an annual growth rate of over 8.5 per cent from 2017 to 2023. However, capturing and retaining data from security cameras pose greater difficulty as higher resolutions are needed and retaining images for longer periods could slow video recall performance. The increased demand for surveillance infrastructures also calls for bigger video storage capacity. Speaking about inducing simplicity into the solutions offered, Fadi says NetApp has addressed these concerns by providing a complete line of external storage systems, which can deliver volume, speed, reliability and stability. The company expects its E-Series solution to meet the growing demand from customers seeking more flexibility in their data management requirements. The technology

is designed to meet the bandwidth-intensive streaming requirements of next-generation security cameras. NetApp is also making sure that their ecosystem partners are up to date with the latest offerings and are empowered to take their solutions to the market. Fastlane is NetApp university’s authorized training center. “Through Fastlane, we offer certification programs to enable the channel partners. We have also realized that partners that deliver solutions around physical security are different from those offering data center solutions. So, there are different kind of training programs for different ecosystem partners.” Fadi believes that the emerging technologies in security have been successful in bridging the gap between the public and the private sector. The emergence of smart cities and smart organizations have created a set of standards and norms that both the private and public sector have to follow. “The private sectors need to adhere to the compliances and standards set by the government bodies like the ministry of interior, municipalities etc. As we always say, security is a shared responsibility and we can see the government organizations taking some active steps towards setting necessary regulations.” During Intersec 2018 NetApp also featured a range of new data storage solutions for enterprises such as the new FlexPod SF, the world’s first enterprise-scale hyper converged infrastructure (HCI) solution built on the innovative SolidFire all-flash technology, and the ONTAP 9.3 data management software, which makes performance easier with Adaptive Quality of Service (QoS) and enhances security and compliance for enterprises. ë

FADI KANAFANI,

REGIONAL DIRECTOR - MEA, NETAPP

“The private sectors need to adhere to the compliances and standards set by the government bodies like the Ministry of Interior, Municipalities, etc. As we always say, security is a shared responsibility and we can see the government organizations taking some active steps towards setting necessary regulations.”

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GUEST ARTICLE

AI, Cloud Control and Data Stewardship In the same way that a CFO sets out the strategy and framework for investment and cash flow, CIOs and CTOs need to take control of making dataflow work for their organizations.

Data is now a currency, but one which carries extra responsibility for the holder, especially where our personal information is involved. This data currency will come under regulation in 2018, where failing to get a clean audit will have similar reputational and monetary consequences as failing a finance audit. Against this backdrop, below are four factors that CIOs and CTOs should consider, to ensure that they get the most value from their organizations’ data. CLOUD CONTROL – HYBRID ARCHITECTURES WILL DOMINATE As the transition from virtualization to cloudnative and containerized applications gathers momentum, there will be an increasing focus on seamless private/public cloud application and data mobility through to 2020. Those technologies which are able to integrate security with performance and multi-tenancy to enable this mobility on-demand, will become the market and mind-share leaders. Being able to efficiently migrate and repatriate data is going to be a key feature of cloud capability as organizations review the splits between where applications and data are most advantageously hosted from both a legal and operational perspective. Returning data to centralized pools in each legislative region

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n ALEX MCMULLAN, EMEA CTO, PURE STORAGE

is likely to become more common. This will increasingly be augmented by directly linked high performance storage and compute at a local level, for mission critical real time or highly sensitive applications. DATA STEWARDSHIP MUST BECOME A CORE COMPETENCY IN 2018 Becoming an exemplary data steward or responding effectively to security incidents, is near impossible with systems that take days to backup, index or restore data. To get to the stage where this level of control and safeguarding is possible we are going to see significant investment during 2018 in faster networks, search and indexing. Tools and platforms to improve the visibility, manageability and performance of data pipelines in general will also see substantial investment. That said, organizations that rely on technology alone for GDPR compliance will struggle. There will also be significant cultural and procedural changes needed to achieve and maintain GDPR compliance. The right cultural approaches need to be led by senior management, and the right tools need to be implemented to support that behavior. LEVERAGING AI AND MACHINE

LEARNING I believe that, across the full range of businesses, the benefits of Machine Learning (ML) are going to be felt more immediately. ML’s quick wins will be lower down in the business technology stack. ML based automation is already proven to save hours each day in the routine administration of IT infrastructure. Instrumenting systems, via the IoT, and using ML to analyse the data, delivers valuable, actionable information which can be used to automatically resolve issues before they have a business impact. STORAGE CONVERSATIONS SHOULD BECOME DATA CONVERSATIONS Being able to shift data and workloads between clouds to take advantage of multi-cloud and hybrid architectures as cloud usage and the data regulation landscape evolves, is going to become a key capability for IT teams. In parallel, getting data storage infrastructure and dataflow right will be essential to equip organizations to take advantage of the machine learning and AI technologies that leading businesses are already deploying. As we head in to 2018, the onus is on CIOs and CTOs to ensure that their data storage strategy and infrastructure allows the organization to extract maximum value from their data. ë

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BUILDING A RESILIENT DIGITAL HEALTHCARE WHILE ENSURING THAT THE PATIENTS GET THE BEST HEALTHCARE SERVICE WHILE COMING TO CURE MEDICAL CENTER, THE IT DEPARTMENT HAS ALSO ENSURED THAT THEIR DIGITAL HEALTH INFORMATION SYSTEM USES THE MOST ADVANCED TECHNOLOGIES WHICH CONTRIBUTE TO ADVANCING ELECTRONIC MEDICAL RECORDS, CURE’S IT AND INFORMATICS WORKFORCE COMPETENCIES

quality service to our patients. Of course, ICT played a key role in integrating the new extension with our other two branches so that patients will have a seamless experience whenever they visit our facilities. The above was achieved by engineering a continually evolving robust and resilient state-of-the-art network. We also implemented and integrated an advanced ICT Security Infrastructure to provide a secure computing environment to all stake holders in compliance with organizational requirements and authority regulations. We also established a formal program for ICT to work closely with Clinical/nonclinical departments to provide a knowledge based system with accurate and reliable information.

SHIJIN PRASAD R S,

HEAD OF INFORMATION & COMMUNICATION TECHNOLOGY, CURE MEDICAL CENTER

How has the year 2017 been for Cure Medical Center (CURE) and what were the key project implementations? To attain the Vision “Commitment to making Advanced Cure Diagnostic Centers the provider of choice for quality of healthcare services in the community”, our management has implemented several patient-centric initiatives throughout all our business units. CURE also opened in September of 2017 an extension to its Main Branch to accommodate more physicians and provide

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Other Major challenges for 2017 A major worry was the global Ransomware attack, but from the ICT market studies and feedback, we have already implemented Anti Ransomware measures including user awareness campaigns and other counter measures. So, we were all set to face the Ransomware attack challenge. ISO implementation was another challenge. ICT Department played key role by working closely with other departments to achieve our ISO Certification. How is digitization changing your organization and what is your contribution? As ICT is the backbone of any healthcare business, our management has adopted state of art technologies wherever possible. Our digital health Information system uses the most advanced technologies which contribute to advancing electronic medical records, CURE’s IT and informatics workforce competencies. We played a key

role in brainstorming sessions, technology evaluation, vendor evaluation and project implementation to ensure that all adopted technologies are compatible with existing solutions, user-friendly, and above-all cost-effective. Various technologies like patient monitoring tools, wearables have penetrated the healthcare sector. How far have these trends disrupted your organization? Adoption of new monitoring tools, wearables and other electronic gadgets have actually improved the awareness of patients and thus became essential tools during the delivery of care. These tools have drastically improved the physician-patient interaction as well as allowed healthcare providers to collect essential information about their patients which helped improve the journey of patients. What is your 2018 resolution and what goals do you have for your organization? l Provide Management with the tools and capabilities to model, analyse, and graphically address market challenges. l Provide ICT tools for effectively support knowledge sharing, creation, communication, and delivery of health information and interventions. l Developing innovative apps to provide our stakeholders with a knowledge based system about disease thus refer to our specific speciality of CURE. What technology or solution would you be looking at to improve your organization? Adoption of Business Intelligence and AI technologies for the continuous improvement on Quality Healthcare. ë

INNOVATIONS

KEY CAPABILITIES n Includes dual-OLED displays for a crisp picture resolution of 2880 x 1600 combined n Enhances immersion for VR enthusiasts, and the improved clarity means text, graphics and overall experience all come into sharper view. n Features built-in, highperformance headphones with an in-line amplifier n Includes a sizing dial for a more balanced headset n Includes dual microphones with active noise cancellation n Dual front-facing cameras

Vive Pro HTC Vive unveiled a new hardware upgrades that deliver premium VR experiences to consumers and enterprises with the introduction of Vive Pro and Vive Wireless Adaptor. In addition, the company debuted new improvements in how VR users discover, experience and acquire VR content through a radical redesign of Viveport VR and Vive Video. These advancements deliver on VR users’ desire for higher resolution, improved audio, greater comfort, wireless freedom and immersive content discovery. Vive Pro is a new HMD upgrade from Vive, built for VR enthusiasts and enterprise users who want the best display and audio for their VR experiences. PLEASE SEND YOUR FEEDBACK AT INFO@ GECMEDIAGROUP.COM

I-PRO EXTREME PTZ CAMERA Panasonic showcased at Intersec, the new H.265 compatible outdoor PTZ camera, featuring high-quality Full HD WV-X6531NS video resolution with outstanding low light sensitivity of 0.015lx. This New heavy salt damage resistant camera is a new addition to Panasonic’s i-PRO Extreme X-series PTZ (Pan/Tilt/Zoom) cameras. KEY CAPABILITIES n Full HD 1080p WV-X6531NS resolution at 60fps with a 40X optical zoom lens n 360° continuous panning with advanced auto tracking and SD memory card slot n Enhanced Super Dynamic 144db n I-PRO Extreme Platform Technologies including: Smart Coding, Intelligent Auto, Color Night Vision, Secure Communications n Embedded Smart Coding compression technology that reduces bandwidth requirements up to 95% n Highly Durable gear-drive Pan/Tilt mechanism delivering a 3x longer lifespan than competitors’ belt-driven schemes n ClearSight Dome Coating ensuring clear viewing and reducing dome cleaning costs n Fully water- and dust-proof conforming to IP66 and IK10 environmental specifications

F E B R U A R Y 2 018

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INNOVATIONS

Cat 6A Universal Tool-Free Plug Leviton unveiled its first fully tool-free, field-terminable plug, the Cat 6A Universal Tool-Free Plug. The new plug is easy and fast to install, and is built with a rugged metal body that provides superior alien crosstalk and EMI/RFI (electromagnetic interference/radio frequency interference) suppression while supporting 10GBASE-T networks and 100W Power over Ethernet (PoE) applications. The Cat 6A Universal Tool-Free Plug accommodates a variety of network applications, including the ability to connect directly to Ethernet devices in fixed locations with a field-terminated solution. The Cat 6A Universal Tool-Free Plug fulfils a key need for field terminable plugs with rapid termination, without proprietary tools.

KEY CAPABILITIES n Full compatibility for shielded and unshielded cabling n Full backwards compatibility to Cat 5e and Cat 6 cabling n Robust die-cast housing for plenum-rating, durability and 360° shielding n Long release latch that ensures easy insertion and removal in confined spaces n Accommodates 22- to 26-gauge solid or stranded conductors, allowing it to be used with a wide variety of cable types

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StoreJet 200 Portable Hard Drive Transcend Information released the StoreJet 200 for Mac portable hard drive. This large capacity, elegantly designed and lightweight drive is an instantly classic accessory for Mac devices. Featuring the USB 3.1 Gen 1 Interface, a USB Type-C connector, and preformatted with the HFS= file system, the StoreJet 200 is ready to go right out of the package. Transcendâ&#x20AC;&#x2122;s StoreJet 200 for Mac portable hard drive is offered in a 2TB capacity and is backed by its three-year limited warranty.

KEY CAPABILITIES n Lightweight and capacious; only 9.95mm thick and weighs 133g n Storage Capacity 2TB n Features a classic silver color; CNC finished edges n Utilizes the high-speed USB 3.1 Gen 1 interface and USB Type-C port n Both the Type-C cable and a USB Type-C to Type-A cable are included n Is factory formatted with the HFS+ file system n Advanced Transcend Elite software

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