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We are made of extraordinary.

WELCOME

Welcome to Elica! We believe that your experience, skills, and motivation will represent a great asset to our company.

WELCOME

This handbook was created to help you settle in and familiarise yourself with our corporate culture. It contains all the information you need to better navigate our organisation. We at Elica have always striven to create an inclusive and stimulating work environment, where each individual can unlock their full potential. We believe that our success depends on the people who choose to work with us, and we’re delighted

that you’ve chosen to join us on this journey together. Over the coming days, you will have the opportunity to meet many of your new colleagues and explore the different areas of our company. We have planned a series of orientation and training sessions to help you understand how we work, what we expect, thus laying the foundation for our mutual growth.

We wish you every success! The HR Team

WELCOME

Contents. 01. Company equipment A. Zucchetti HR Management System

02. Badge & monthly attendance management A. Working hours | B. Surplus hours | C. Sick leave | D. Business travel

04. Training & development 05. Payroll & Labour A. Post-employment benefits (TFR) | B. Metasalute | C. Sector-specific pension fund

06. Other tools A. Code of ethics | B. Elica intranet | C. Success factors | D. Corporate materials

07. Glossary 08. Useful ontacts

08 09 13 18 20 22 24 25

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02. STRUMENTI AZIENDALI

01. Company equipment. The company provides business laptops, phones (where required), and other technological devices. These are to be used for work-related purposes only and are intended to support your professional duties and ensure maximum efficiency in your role. All work equipment will be activated after you complete the mandatory training provided when you join the company. It is important to use this equipment responsibly and in line with company policy, avoiding personal or unauthorised use that could compromise information security or operational efficiency. Please contact the IT department immediately if you experience any technical issues or require assistance.

A. ZUCCHETTI HR MANAGEMENT SYSTEM

Zucchetti software is the HR management system that allows you to manage your employment details (attendance record, payslip receipt, LUL, CU). The software is available in “Elica Bookmarks” under the “Italian Payroll” section, or it can be configured through the “ZConnect” app. To access the app, please contact the Payroll team for support.

WELCOME

02. STRUMENTI AZIENDALI

02. Badge & monthly attendance management. On joining the company, you will be given a badge which is essential for accessing company buildings and for using the services offered such as the canteen and attendance tracking. Any time an employee leaves the company premises, they must record it using the badge system. If an employee needs to travel between locations (Castelfidardo and Mergo) they must also register their presence at the other branches. Report any lost or malfunctioning badge to the Payroll team immediately for assistance. Please note that proper badge use is essential for ensuring safe and secure conditions within the company.

WELCOME

02. BADGE & GESTIONE CARTELLINO MENSILE

A. WORKING HOURS The standard work schedule is Monday to Friday, 8 hours per day, 40 hours per week. At Elica, we offer a flexible schedule (for roles where flexible working is possible), allowing employees to start between 7:30 and 9:30 am, Monday to Friday. You can take a 1-hour lunch break at any time between 12:00 and 2:00 pm. You can extend your lunch break to up to 1.5 hours if you leave the company premises. In this case, you must make up the additional half hour at the end of the day or log it in the Zucchetti management system. Attendance is tracked using a personal ID badge, which you will receive when you are hired. At the end of each month, you are responsible for reviewing your absences and submitting the supporting documents to the Zucchetti management system. Please contact your HR Manager for more details.

ENTRATA FLEX 7.30 / 9.30 ORARIO TEORICO DEL GIORNO 8.30 / 17.30

FASCIA RIGIDA 9.30 / 16.30 (1 ora di pausa pranzo )

USCITA FLEX 16.30 / 18.30

ʆ Se il dipendente entra prima della fascia di flessibilità (7.30) la timbratura parte dalle 7.30 ʆ Se il dipendente entra dopo la fascia di flessibilità (9.31) deve giustificare 15 minuti ʆ Se il dipendente entra dopo la facia di flessibilità (11.01) deve giustificare 1 ora e 45 minuti

ESEMPIO ENTRATA 8.31

ʆ Marcatura all’interno della fascia di flessibilità puntuale (8.31) ʆ Marcatura di uscita deve garantire le 8 ore lavorabili (17.31) ʆ Se il dipendente esce alle 17.30 deve inserire giustificativo di 15 minuti.

WELCOME

02. BADGE & GESTIONE CARTELLINO MENSILE

B. SURPLUS HOURS To promote flexibility, Elica launched a project called Surplus Orario (Surplus Hours). This is essentially a time bank that allows employees to bank up to 8 extra hours worked beyond their regular schedule each month into a personal account called “Surplus Orario maturato Mese” (Surplus Hours Accrued for the Month) in the Zucchetti management system. Surplus hours start accruing from the first extra hour worked in a day, and then in 15-minute increments. The standard workday is 8 hours, plus a lunch break (1 hour for those who remain on company premises without clocking out). Any absences that prevent you from completing the full workday must always be justified in the Zucchetti management system.

difference will be deducted from their holiday/paid annual leave (PAR) balance. You can check your accrued Surplus Hours in the Zucchetti system; these hours are automatically reset to zero at the end of each month. Surplus Hours only accrue if the time you clock in to the company is within the flexible morning hours (between 7:30 and 9:30 am). When other types of justified absence (e.g. holidays, paid annual leave, use of banked Surplus Hours) are used during the fixed working hours (from 9:30 to 4:30 pm), you cannot accrue Surplus Hours.

You may use your accrued (banked) Surplus time in 15-minute increments (e.g. 10 minutes of justified absence can be covered with 15 minutes of Surplus time).

You cannot use both holiday leave and banked Surplus Hours on the same day (e.g. 4 hours of holiday leave and 4 hours of banked Surplus Hours) without being present at the company and clocking in during the flexible morning hours (7:30 to 9:30 am). Please note that Surplus Hours may not be accrued on days when working under smart working arrangements.

If, at the end of the month, an employee has not accrued enough Surplus to cover the time used, the

Contact your HR Manager for more information on the Surplus Orario time bank system.

However, you can use the Surplus Hours accrued during the month to cover these absences.

FLESSIBILITÀ 7.30 / 9.30 ORARIO TEORICO DEL GIORNO 7.30 / 18.30

FASCIA RIGIDA 9.30 / 16.30 (1 ora di pausa pranzo )

FLESSIBILITÀ E SURPLUS ORARIO 16.30 / 18.30

ʆ Se il dipendente entra alle 8.15 ed esce alle 18.35 - Matura Surplus Orario per 1 ora e 15 minuti ʆ Se il dipendente entra dopo la fascia di flessibilità (9.31) Deve giustificare 15 minuti con Recupero Surplus Orario (o Ferie, o PAR) ʆ Se il dipendente entra alle 8.16 ed esce alle 16.00 - Deve giustificare 1 ora e 30 minuti con Recupero Surplus Orario (o Ferie, o PAR) ʆ Se il dipendente entra alle 9.42 - NON matura Surplus Orario anche se esce alle 20.00 ʆ Se il dipendente inserisce all’interno della fascia rigida giustificativi quali a titolo esemplificativo Ferie, PAR (ad esclusione di Trasferta tra Sedi) - NON matura Surplus Orario

WELCOME

02. BADGE & GESTIONE CARTELLINO MENSILE

C. SICK LEAVE

D. BUSINESS TRAVEL

If you are unwell, you must promptly notify your direct line manager and submit a medical certificate/protocol to the Payroll team.

To arrange a business trip, you must first obtain approval from your line manager, who will assess the need for the trip and approve it in line with company policy.

Sick leave will be handled according to the procedures/ regulations outlined in the applicable National Collective Labour Agreement (CCNL). Please contact the Payroll team for more information.

E. COMPANY AND CAR PARK OPENING/CLOSING HOURS The main entrance to the company, located at Reception, is open: ʆ Monday to Thursday: from 7:30 am to 7:00 pm ʆ Friday: from 7:30 am to 6:00 pm Outside of these hours, you will need to use your badge to access the premises. The employee car park is open Monday to Friday, from 7:00 am to 9:00 pm. Please park in the designated spaces. If the car park gate is closed, contact the General Services staff, who will assist in opening it.

Expenses incurred during the trip will be reimbursed in accordance with current company policy, which clearly outlines the criteria for eligible reimbursements. To request and manage business travel, you must use the ZTravel management system available in Elica Bookmarks. For a complete overview of the steps to follow and the rules that apply, please refer to the detailed procedure on the company intranet, where you will find all the information you need to plan and manage business travel.

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04. WELFARE & WELLBEING

04. Welfare & Wellbeing. Corporate welfare refers to a range of initiatives, services, and benefits provided by the company to improve employees’ quality of life both inside and outside the workplace.

The aim of corporate welfare is to promote a healthy work-life balance.

WELCOME

04.WELFARE & WELLBEING

A. COMPANY CANTEEN

B. SNACK & COFFEE POINTS

The company canteen is open Monday to Friday, from 12:00 pm to 2:00 pm, offering employees the opportunity to have lunch at the company.

Refreshment areas are located throughout the company, where you can enjoy a coffee or snack break.

You must show your badge to enter the canteen and collect your meal, as this is essential for recording attendance and managing meals safely and efficiently. The meal service at the canteen requires an employee contribution of €1.70 per meal. This will be deducted directly from your pay. Please contact your HR Manager for more details and to fully understand the current procedures and regulations.

C. COMPANY CARS If you need to request a company car for a business trip, please book it through Reception. We recommend that you send your request well in advance to ensure that we can organise everything properly and meet your needs.

The vending machines in the refreshment areas operate using a handy electronic key, which you can obtain at Reception. You must pay a €5 deposit for the key, which will be fully refunded upon its return. This key can be used at all snack and coffee stations within the company, and can be topped up directly at each machine, making it a quick and convenient solution for your breaks. Our Reception staff is happy to assist you if you need help or further information on how the key works.

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04.WELFARE & WELLBEING

D. SMART WORKING Employees performing their duties at Elica S.p.A.’s Italian offices may be eligible for a remote working arrangement, provided that their roles are compatible with remote execution.

Performing work outside company premises does not entail any change in the assigned work location and does not give rise to any entitlement to travel or related allowances.

Remote working may be carried out at locations other than Elica S.p.A.’s offices and facilities, such as the employee’s own residence or another private residence, in compliance with applicable workplace health and safety and cybersecurity requirements.

Employees may work remotely for up to four (4) noncumulative full working days per month, taking into account employee needs and subject to the Company’s technical and organizational requirements.

The selected location must be suitable for the proper performance of work activities and equipped with a secure internet connection via VPN; connections from public venues are strictly prohibited. Locations that may compromise work performance, employee health and safety, or the integrity of company assets must be avoided.

Access to remote working is conditional upon completion of mandatory training and execution of the relevant remote working documentation provided during onboarding. Further information is available in the dedicated policy published on the Company Intranet.

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04.WELFARE & WELLBEING

E. LIFE INSURANCE POLICY

F. ELICA WELFAIR

Elica has a life insurance policy that provides coverage in the event of an employee’s death, even outside of work.

“Elica Welfair” is the digital platform for Elica’s corporate welfare programme, accessible via “Elica Bookmarks”.

Please speak with your HR Manager for more information.

In the “Corporate Benefit Purchase Agreements” section under “Savings and Pension,” you’ll find exclusive discounts and special offers for Elica employees.

For your first login, simply use your tax code as both your username and password, then follow the instructions to change your password. Starting in June each year, the company will use this platform to credit the amounts provided under the CCNL, which can then be spent on the various services offered. Please contact your HR Manager for more information.

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04.WELFARE & WELLBEING

G. AMAZON POINT

H. CAR WASH SERVICE

The company has an Amazon Point at your disposal. This service is offered to simplify the management of your personal deliveries. This pick-up point allows you to receive your packages directly at the company, thus avoiding the hassle of missed home deliveries and long waits. You can focus on your work, with peace of mind that your orders are safe and easily accessible.

The company offers a car wash service, also available for private vehicles. This service allows you to drop off your car keys at Reception and return later to a freshly cleaned car.

Amazon Point is an ideal solution for those who spend a lot of time at the office, allowing them to optimise their time by combining the convenience of online shopping with the practicality of workplace delivery. You’ll receive an email when your package arrives, so you can then collect it at your convenience without disrupting your workday. Please contact Reception for more details about how the service works or for any delivery-related issues.

The service provides a variety of wash options, each with its own pricing. Please contact Reception for further details on pricing, additional information about the service, and payment options.

WELCOME

04. FORMAZIONE & SVILUPPO

04. Training & development. Elica has implemented a Performance Development system, a management tool aimed at facilitating the short- and medium-term development of employees. Each year, all employees agree on performance and behavioural goals with their manager. Elica has established a behaviour system, called Core Drivers, which represent the key pillars of personal development to work through. The Core Drivers are:

DECISION 1.

Know how to prioritise and take responsibility for the risks associated with the decisions you make. Make decisions promptly while also taking the time to listen to the input of others.

Identify risks at an early stage and communicate them promptly to enable swift action.

ACTION 1.

If you see an unresolved problem, take action even if it’s not technically part of your tasks. Seek the support and trust of others before taking action, whilst always respecting the organisation.

Focus on the bigger picture. Be prepared to put your own interests aside when necessary. Always consider how your decisions impact others.

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RADICAL HONESTY

04. FORMAZIONE & SVILUPPO

IMPROVEMENT 1.

Speak your mind, especially when it comes to making decisions. Listen to others and respect their decisions. Avoid engaging in side discussions about decisions that have already been made.

Step forward and engage in constructive, direct discussions with others, without causing unnecessary conflict.

COLLABORATION

Study and learn from the success of others (individuals and teams) to improve your performance.

GROWTH

Share information and knowledge openly, using clear and understandable language. Do not use information to build barriers or create power imbalances.

1. Suggest changes to activities, even those you originally devised and implemented. Create innovative solutions tailored to Elica’s needs.

Act promptly and proactively, taking a crossfunctional approach with all types of teams (those with different responsibilities, temporary teams, and external teams). Provide a clear framework and let people know what you expect from them.

Don’t hide your mistakes; acknowledge them, understand what went wrong, and discuss them with others.

Take a future-oriented approach with people; offer practical tips to guide their performance.

We are committed to ensuring that each person has access to the resources and support they need to develop professionally and make a significant contribution to the company’s growth. We will organise annual training sessions on the Performance Development system.

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05. PAYROLL & LABOUR

05. Payroll & labour. This section provides all the information you need to effectively manage your employment contract, including practical details on post-employment benefits (TFR), pension funds, and other payroll-related aspects. A. POST-EMPLOYMENT BENEFITS (TFR) The Trattamento di Fine Rapporto (TFR), also known as PostEmployment Benefits, represents the portion of deferred remuneration that employees receive upon termination of their employment. Current legislation allows employees to allocate their TFR to supplementary pension schemes (closed or open pension funds). Each employee is therefore required to decide, within 60 days of being hired, how to allocate their TFR. If the employee fails to communicate their decision within the above deadline, the TFR will be automatically allocated to the supplementary pension scheme specified in the applicable collective bargaining agreement, in accordance with current legislation. During onboarding, a training session with the Payroll team will be provided to explain all the details and offer the support needed to make an informed decision.

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05. PAYROLL & LABOUR

B. METASALUTE Metasalute is our supplementary healthcare program, providing a range of benefits to help cover eligible medical expenses. Enrollment in the program is mandatory, as required by the applicable National Collective Bargaining Agreement (CCNL). The company contributes to the basic plan by paying a monthly fee of €13 for each employee. To access the available services, employees must register independently through the Metasalute online portal. More information about the coverage, as well as instructions on how to request reimbursements or access healthcare services, is available on the Metasalute website: www.metasalute.com.

C. SECTOR-SPECIFIC PENSION FUND The company adheres to the Cometa Fund, as set out in the CCNL. The Cometa Fund is a supplementary pension fund for workers in the metalworking sector (including gold and silver) and related industries in Italy. It was established through an agreement between trade unions and employer associations in these sectors with the aim of providing workers with a supplementary pension, in addition to the state pension. To join the Cometa Fund, employees, with assistance from the Payroll Team, must complete the application form available at the HR office. For more information and details on contribution periods, please visit the website www.cometa.it

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06. ALTRI STRUMENTI

06. Other tools.

To help you settle in and integrate smoothly into the company, we would like to introduce you to additional tools that will help you better understand our organisation and efficiently manage your day-to-day tasks. These tools are designed to fully support you as you begin your professional journey, enabling you to quickly familiarise yourself with our internal processes and maximise your contribution from day one.

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06. ALTRI STRUMENTI

A. CODE OF ETHICS

B. ELICA INTRANET

The Code of Ethics is designed to promote a high standard of ethical conduct among all employees. It provides clear guidelines on how to behave, interact with colleagues, and handle ethically complex situations. You can consult the Code on our corporate Intranet, where you’ll find all the details you need to understand the shared policies guiding our daily work.

All operating procedures and company policies, including internal guidelines and specific regulations, are readily accessible and available to all employees via our company Intranet, ensuring transparency and compliance.

The Elica Code of Ethics is a fundamental document that lays down the expectations for professional conduct and integrity. This Code applies to all companies within our group. Adhering to these guidelines not only enhances our group’s reputation but also helps create a positive and respectful working environment for everyone.

You can access the Intranet via the “Elica Bookmarks” section found in your bookmarks bar.

D. CORPORATE MATERIALS Corporate templates for company presentations, reports, and documents are available in the “Corporate Materials” section of “Elica Bookmarks.” Please use these templates to ensure consistency across company documents.

C. SUCCESS FACTORS SAP SuccessFactors is a cloud-based software platform designed to manage and optimise all HRrelated activities within a company. This tool helps us manage the work-related data of employees, monitor training activities and the performance development system. SAP SuccessFactors also helps you to get to know the different teams, track personnel, and gain a clear understanding of Elica’s organisational structure. You can access this platform directly via Elica Bookmarks.

For more information, you can contact the Marketing department.

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07. GLOSSARIO

07. Glossary. PAR

Permessi Annui Retribuiti, or Paid Annual Leave (PAR) is a guaranteed number of hours of paid time off that employees can use throughout the year for personal needs. PAR is granted in addition to holiday leave and is regulated by the National Collective Labour Agreement (CCNL) or company agreements. The way you can use paid time off and the amount you are entitled to vary depending on the sector you work in and the type of contract you have.

HOLIDAY LEAVE

A guaranteed period of paid time off for rest from work. Every worker, whether in the public or private sector, is entitled to a minimum period of paid annual leave, which is typically four weeks, as established by European and Italian regulations. Workers continue to receive full pay when on holiday leave.

LUL

Acronym for Libro Unico del Lavoro, i.e. the employment register. This document is mandatory for all Italian companies with employees and is regulated by labour laws. It contains detailed information about a company’s employees, including personal details, contract data, wages, withholding tax and social security contributions, working hours, holiday leave, paid time off, and other relevant information. The LUL provides a transparent and traceable system for the management of employment information, enabling authorities to verify compliance with regulations on labour laws, wages and social security contributions.

Certificazione Unica i.e. Certification of Income. The CU is a mandatory tax document issued annually by employers to certify the income earned in the previous year by employees, contractors, and pensioners.

TFR

Trattamento di Fine Rapporto, or Post-Employment Benefits, is a form of severance pay that Italian employees are entitled to upon termination of employment. It is designed to provide financial support to employees when they leave their job, whether due to resignation, dismissal, retirement, or other reasons for the termination of the contract.

PROCEDURA

A set of written instructions or guidelines that describe how to carry out specific activities within a company. These procedures are designed to ensure that business operations are conducted consistently, efficiently, and in compliance with company standards and legal regulations.

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07. GLOSSARIO 08. CONTATTI UTILI

COMPANY POLICY

A set of principles and guidelines established by management to guide employees’ decisions and actions. While a business procedure describes how to perform specific tasks, a policy sets out the general principles and rules that govern the actions and decisions within the organisation.

CCNL

The Contratto Collettivo Nazionale di Lavoro, or National Collective Labour Agreement, sets out the minimum economic and regulatory conditions for all workers within a specific sector.

08. Useful contacts. PAYROLL TEAM

amministrazioneHR@elica.com

RECEPTION

receptionfabriano@elica.com

IT TEAM

ict.help@elica.com

ELICA ONLINE BRAND WEBSITE elica.com

CORPORATE WEBSITE corporate.elica.com/it

elica.com