Element Moving Brochure

A TEXAS FAMILY OWNED MOVING COMPANY

At Element Moving, we take pride in being a leading professional moving company, founded in 2010 by Elle Nesher and Lee Haviv. Their vision was clear from the start: to redefine the moving experience by providing services that stand out from the competition. Today, that vision remains our guiding principle We are committed to excellence and continually strive to surpass the industry standard. Our dedication to superior moving services has earned us a reputation as one of the highest-rated moving companies in the area.

At Element Moving, we are committed to staying ahead in the industry by continually honing our skills. That's why most of our office staff hold a Moving Consultant Certification from the American Moving and Storage Association. This certification ensures our expertise in the moving industry surpasses that of our competitors.

Choosing a moving company with a solid track record is crucial, and Element Moving is proud to deliver just that. As a professional moving company, we take meticulous care in preparing your items for transport, a commitment reflected in our A+ rating with the Better Business Bureau and our 5-star ratings across various review platforms.

Let our Certified Relocation Consultants assist in coordinating your move. We guarantee that our extensive knowledge and dedication to excellence will exceed your expectations.

7 REASONS TO HIRE PROFESSIONAL MOVERS

NO SCHEDULING CONFLICTS

When you choose a date for your big move, you can rest assured that the movers will show up on time and ready to get to work.

QUICK AND EFFICIENT

Our movers are trained and experienced in the best moving techniques. They know how to pack, load, and transport your items as safely and quickly as possible.

NO HEAVY LIFTING FOR YOU

No need to worry about hurting your back, our movers are professionals and follow the industry's best safety practices to avoid injuring themselves.

THE INVENTORY PROCESS

We create a thorough inventory of your items and make sure everything arrives safely and on time at the new destination.

SECURITY DEPOSIT RETURNS

Reduce the stress of not receiving your full deposit after a big move. We are experienced at moving big items without harming walls and floors.

WE WILL STORE YOUR ITEMS

If you ' re not able to coordinate a one-day move, we will keep your items in a secure, storage facility until your new place is ready.

WE HAVE THE BEST EQUIPMENT

Our movers have everything they need to get your belongings safely and quickly from Point A to Point B.

MOVERS WITH A MISSION

MOVERS WITH A VISION

Please Ask Your Relocation Specialist

SERVICES ELEMENT OFFERS

SHORT AND LONG TERM STORAGE

At Element we go above and beyond to make sure your items are in the best care. We carefully tag each item with your information, so you will never have to worry about mix-ups. Our movers are trained to make sure that your most valuable items are wrapped, packed, and transported securely with the utmost level of caution.

PIANO MOVING

No one loves the 88 keyed instrument more than us and this appreciation is evident in the way we gently store and move the lavish instrument for our clients.

PACKING AND UNPACKING

We do all the hard work, including the nitty-gritty, so you don't have to We get as involved in the unpacking as you want, we can wither lay things on open spaces or work closely with you to arrange everything in your cabinets.

SPECIALTY CRATING

Specialty crating is a premium feature we offer at Element Moving and Storage. Some items defy regular transport methods, and we take every precaution to ensure all your items get to your next destination safely

WINE MOVING & STORAGE

Your wine collection could not be in better hands as our movers wrap, pack,and move each bottle with extreme care and caution.

DESIGNER RECIEVING & DELIVERY

Our receiving process is built to protect and track your items from the moment they arrive. All shipments are received into our climate-controlled warehouse, where each item is fully inspected, photographed, and logged into our inventory system to ensure complete accountability. Every piece is labeled and carefully stored until it’s ready to move, at which point we coordinate secure delivery and precise placement, ensuring everything arrives exactly as it was received. From intake to storage to final delivery, our process is designed for accuracy, care, and peace of mind.

FULL SERVICE MOVING COMPANY CORPORATE

We offer a wide variety of commercial services to assist our clients in minimizing downtime, allowing clients to maximize work production throughout their move. From specialty crating, installation services, cubical dis/re-assembly, flexible start times, re-usable packing crate rentals, office restaging, and debris removal (all movers are insured and protected through worker's compensation) Element eliminates the stress of corporate moving and provides a smooth, easy transition into your new office.

INTERNATIONAL

We specialize in residential, local and longdistance relocation services to ensure our clients receive a pleasant and dedicated service that EXCEEDS expectations. We take pride in our ability to manage your entire move from start to finish! We offer a wide variety of services from basic household transportation to full service transportation packages. Whether it be auto-shipping, speciality item services, trash disposal, donation pick-ups, or anything else. Ask your representative all about our Element Packages.

We offer a door to door service if you are moving anywhere in the world. Element Moving will handle your international move from A to Z in order to provide you a stress-free move

WE CAN HELP NO MATTER WHAT TYPE OF MOVE YOU HAVE

LONG DISTANCE MOVES CHARGES

OPTIONAL SERVICE PRICE FOR SERVICE

Flights and Stairs Carry

Long Carry: (from back of truck to entry of delivery location)

Shuttle Service: (Tractor trailer cannot access delivery location)

1st flight free, $100 for each additional flight of stairs. (Each flight of stairs is considered 12 steps).

1st 100 ft free Anything after first 100 feet is $50 per 50 ft, per 500 cubic feet of goods (In 50 ft increments – no prorating)

$350 for up to 500 cubic ft., above that $1.00 per cf.

Elevator $100

Re-delivery

Waiting Service: NOTE: Carrier has full discretion whether to wait for shipper or not.

Storage Service: (One month minimum not prorated)

Debris Removal

$500 00 up to 1000 cubes $ 25 per cube for anything over the first 1000 cubic feet of goods Full rehandling/delivery fees are applied when the carrier must make a second attempt to deliver the property if for any reason the shipper did not accept delivery on the first attempt after their first available delivery date

$100 00 per 100 cf per month $350 minimum fee per month Storage is not prorated Due upon entry

$100 per 1000 cubic feet. If not purchased, Element will leave all packing materials at your home.

DESIGNER SERVICE

Designers use Element Moving to have their items shipped directly to our warehouse for storage until they are ready to receive them. Element has a dock where we can conveniently accept your shipment from large or small trucks. We will then store or ship the goods depending on your needs. Once your items arrive, our warehouse staff will inspect and inventory them, with your own unique barcode and item number. Once in our secure warehouse, we will blanket wrap and protect your item if needed. We will then place it in a secure vault matching your unique number and bar code. Oversized items will be placed on racks.

DUE TO THIS STATE OF THE ART SYSTEM MANY REALTORS, DESIGNERS AND BUILDERS HAVE CHOSEN US TO ACCEPT AND DELIVER. DUE TO THIS STATE-OF-THE-ART SYSTEM MANY REALTORS, DESIGNERS, AND BUILDERS HAVE CHOSEN ELEMENT TO ACCEPT AND DELIVER THEIR PRECIOUS GOODS.

DETAILED & LABELED INVENTORY

Whether you are moving out of state or need local storage, Element works hard to ensure your items are secure. From our secure warehouse individual vaults to our state-of-the-art process of scanning your items in and out of storage, you can have the confidence that Element is treating your possessions as our own.

ELEMENT IS ECO-FRIENDLY

Element Moving proudly offers Eco-Friendly crates upon request for any customer moving locally. Using reusable crates has dramatically reduced waste that may be produced by using non-reusable materials. They are easy to pack in and are much more cost-efficient than traditional cardboard boxes. They require no tape and no time to set and eliminate the hassle of breaking down and recycling cumbersome cardboard boxes. They stack perfectly and take up much less packing space.

HOW TO PREP APPLIANCES

CLEAN & PREP THE STOVE

The stove should be thoroughly cleaned inside and out with the racks removed or securely fastened. If you have a gas stove, make sure the gas is turned off before disconnecting the line and be very careful. Gas lines can be fragile and need special handling. If you ' re unsure, call your gas company for help. Tape down the knobs and elements to ensure no parts get lost during the move.

UNPLUG THE FRIDGE

Empty the fridge and freezer. Clean and dry all surfaces. Remove racks or secure them so they do not shift during the move. If your unit has an ice maker, disconnect the water line, and make sure it's completely drained.

EMPTY THE DISHWASHER

Dishwasher units need to be emptied and the utensil holder/rack removed and packed separately. It's a good idea to clean the unit if needed. Run a cycle then let the unit dry before you tape the door closed.

PREPARE THE WASHER & DRYER

Washer and dryer units need special handling. Remove all hoses and pack separately in a box or place them in the washer or diver cavity for safekeeping. You will need to secure the drum for the washer so there isn't any damage during the move.

TAPE ALL THE DOORS & LIDS SHUT

Make sure all doors, cords, extra nuts, or screws are taped and secured before moving.

SECURE CORDS

Unplug each unit and secure the plug to the back using packing tape for all appliances. Don't let cords dangle or come loose.

THE MOST DIFFICULT ITEMS TO MOVE

When it comes to a local move, many homeowners don't realize until it's too late that some items in their homes are extremely difficult to safely relocate Fortunately, with the help of an experienced moving company, even the most hard-to-move items can get from point A to point B without any issue. Here's a look at the most difficult items to move from your home and how our team of qualified movers approaches specific moving challenges.

PIANO MOVING

Although the sound of the piano may be music to the ears, moving a piano from one home to another can be a nightmare without the right experience Pianos are extremely heavy instruments that can weigh as much as 1,400 pounds. This means that disassembly is usually required, and even that can result in damage to the instrument and injury to movers without experience. At the end of the day, hiring a professional mover that specializes in piano moves is not only the safest option but the smartest one Only someone that specializes in the construction and deconstruction of a piano can guarantee fewer risks within the moving process.

ANTIQUE FURNITURE MOVING

Antique furniture can be large, heavy pieces of furniture In most cases, these pieces are not built for disassembly and must be moved out of a home in one piece. Professional antique movers can secure your furniture, plan out a successful exit path and implement safe practices that mitigate the risk of irreparable damage to your furniture and your home

FIREARM COLLECTIONS & GUN SAFE MOVING

Although general preparation and moving single firearms isn't exactly difficult to work, many families secure their larger firearm collections in large, heavy safes. Effectively clearing out gun safes and clearing the path for removal can be a difficult task without the help of a professional mover Ensure that your firearm collection is moved without a dangerous misfire or damage to your valuables with Element Moving & Storage behind your move. We have the experience and equipment you need to safely move your firearm collection and have a stress-free move We are happy to move your firearms but unfortunately cannot move any ammunition according to DOT guidelines.

WINE COLLECTIONS MOVING

Although wine collections can be easy to physically move, it can be difficult to keep them safe and at a regulated temperature that preserves the quality of your wine Element Moving & Storage specializes in the relocation of valuable wine collections. We can help you pack your wines in safe, secure containers and ensure they remain at safe temperatures throughout your move. If your new home is not ready to welcome an extensive wine collection, our local storage services serve as an affordable, climate-controlled, and reliable solution to safeguard your wine for easy access when you need it. Ask your relocation consultant about storing your wines in our wine storage facility.

MOVING PLANTS

Move your plants to plastic planters a couple of weeks before the move. This makes the move of a living plant, a less jarring experience for the plant itself. On move day, move your plants into an open container for a mess-free move Plants are usually forgotten until the very last minute and end up becoming one of the messiest aspects of a move. For your local move, make sure to consider your plants beforehand, so you are not stuck cleaning up any unexpected soil spills. Our tips for easy plant preparation are: Relocate your plants in your own vehicle to ensure they remain in a climate-controlled environment. If you ’ re moving Long Distance, your plants may be a nice going away gift to a plant lover or a neighbor. Unfortunately, we cannot move plants across state lines and ensure their longevity.

HOW CAN ELEMENT MOVING & STORAGE MAKE YOUR MOVE EASIER?

Aside from our experience with moving valuable collections, pianos, pool tables, and other bulky furniture, Element Moving & Storage comes with the most important aspect of your move; a quality moving plan. Well before your big move-out date, our team will review everything that needs to be moved, the packing supplies you'll need, and how we can safely maneuver your items out of your home.

PACKING TIPS

Empty drawers of breakables, spillable, non-transportable items, and anything that would puncture or damage other items.

Keep all parts or pairs of things together. For example, curtain rod hangers, mirror bolts, and other small hardware items should be placed in plastic bags and taped or tied securely to the article to which they belong

Wind electrical cords. Fasten them so they do not tangle.

Add cushioning to the bottom of cartons. Place a two- or three-inch layer of crushed paper in the bottom cartons for cushioning

TIP 9:

Fill empty spaces with crushed paper As each layer is completed, add more crushed paper to make a level base for the next layer or use sheets of cardboard.

Limit carton weight to about 50 lbs. Avoid overloading cartons but strive for a firm pack that will prevent items from shifting; the cover should easily close without force, but should not bend inward.

Pack similar items together. Don't pack a delicate china figurine in the same carton with cast-iron frying pans.

Wrap items individually in clean paper. Use tissue paper, paper towels, or facial tissue for delicate items. Colored wrapping paper draws attention to very small things that might get lost in a carton. Use a double layer of newsprint for a good outer wrapping.

Use newspapers for cushioning only. The ink can rub off & stain fine china.

Build up layers. Place the heaviest items on the bottom, medium weight next, and the lightest on top

Fragile items need lots of cushioning. Cushion well with crushed paper, towels, & lightweight blankets. Be sure no sharp edges, or rims are left uncovered.

List the contents of the carton. As you finish with each carton, list the contents on the side (for easy viewing while stacked) & in a notebook. You can also add a number or code the cartons.

Seal cartons tightly with tape. Make sure the tape is secure and that it will come off.

Mark cartons you want to unpack first. Put a special mark on cartons you want to unpack first at destination.

Indicate your name and the room to which each carton should be delivered at the destination. Tape a sign on the door of each room at the destination corresponding to the carton labels so movers can get the cartons into the proper rooms quickly.

CUSTOMER REVIEWS

I can’t say enough about what a great job Element Moving did on our move We used them to move out of our old house, store our furniture and move into our new house. The entire experience was amazing. They handled our things with care and expertise at all times

Doris Villanueva:

"Highly recommended!! We think the Co only hired good hard working STRONG people Good job guys well done!!! George, Nico, Sammy & may we add the first team of movers we had Chris, Arman & Nico Thank y 'all you all deserve 5 stars! Customer service people are great too!!"

Willie Marz:

"Being in business myself when someone in the DFW area always asked me which company I think is the best I always recommend these guys, great company "

Dwayne Warren:

"Element Moving did a fantastic job with our move! Eleazar and his crew were quick, efficient, & got the job done! I recommend them to anyone who is looking for a quick and easy move!"

Colleen Hampton:

"The guys really took are of my things which was greatly appreciated. They were NEAT, FAST, young and full of energy!!! I certainly would like an opportunity to work with this same crew on my next move into my new home. Thank you. This was an excellent team! No complaints! No, not one!"

Steven Wiley:

"First time I've ever used movers. The three guys that did the moving were great They were polite, efficient, and overall, did a great job! I couldn't be happier about my overall experience with Element Moving and Storage I will definitely use Element with my next move and would not hesitate to recommend Element to anyone who needs a hand with their move... "

Michelle Morehead:

"Eleazar very polite and Professional All three guys worked very quickly and took good care of my stuff. Definitely worth the price!"

Christy Averity:

"Eleazar & his crew did a great job working with my husband and I appreciated their attention to details. Would recommend."

Jeremy Newland:

"These guys were amazing and I was very impressed! Will definitely be using Element for my next move!"

Melinda Aker McCue:

"Eleazar and his crew were amazing! They were on time and very professional We have two moves schedules and requested that they move us as well I would definitely recommend them. 5 stars!"

ELEMENT MOVING AND STORAGE EARNS 2024 ANGI'S SUPER SERVICE AWARD.

ANGI’S SUPER SERVICE AWARD

AWARD REFLECTS COMPANY'S CONSISTENTLY HIGH LEVEL OF CUSTOMER SERVICE

Dallas, TX – Element Moving is proud to announce that it has received the coveted 2024 Angi Super Service Award (SSA). This prestigious award, introduced in 1999, honors the top home service professionals in the Angi network for their dedication, hard work, and commitment to helping Angi customers get their jobs done well.“

Despite challenges such as inflation, changing interest rates, and a fluctuating housing market, this year ’ s Angi Super Service Award winners have maintained their commitment to delivering service," said Angie Hicks, Co-Founder and Chief Customer Officer at Angi. “These dedicated pros consistently go above and beyond to offer homeowners exceptional value, quality, and care.

Congratulations to all our 2024 Super Service Award winners for setting a high standard in the home services industry."

PACK IT UP

Angi Super Service Award 2024 winners met rigorous eligibility criteria ratings and reviews during the eligibility period (November 1, 2023 - October 31, 2024). To qualify, pros on Angi must obtain three or more services-related reviews within the eligibility period, maintain a current and lifetime rating of at least 4.5 stars, and be in good standing with Angi, having undergone Angi’s verification and screening process.

For all appliances, if you choose, pack lightweight, unbreakable items in empty caverns, such as in the refrigerator crisper or the oven. Blankets, pillows, stuffed animals, chair cushions, or clothing can be stored and moved this way. Simply protect the items by wrapping them in a plastic garbage bag before your use them to stuff into empty spaces.

TAPE ALL THE DOORS & LIDS SHUT

Make sure all doors, cords, extra nuts, or screws are taped and secured before moving

ELEMENT GIVES BACK

Jewish Family Service of Greater Dallas is a nonsectarian mental health and social services agency that impacts over 13,000 lives a year. For more than 65 years, JFS has welcomed anyone through our doors regardless of race, ethnicity, religion or the ability to pay. www.jfsdallas.org

CEC programs focus on helping families in crisis make the changes needed to support themselves so they can become responsible and productive contributors to our community. The Community Enrichment Center's (CEC) mission is to restore hope, share God's love and change lives in our community. www.thecec.org

Families to Freedom make it easy for people to get away from domestic violence situations By helping break free from domestic violence, we can reduce the cycle for future generations. Fewer future abusers means a better society for everyone. Transporting children of abused parents enables them to live in a more loving, supportive environment so they can get counseling, support and modeling for a normal adult life. www.familiestofreedom.org

Soul's Harbor is organization composed of a varied membership of stakeholders committed to "...helping men help themselves and breaking the cycle of homelessness". Soul's Harbor is more than a shelter Soul's Harbor offers the men of our shelter a six-month program that provides the basic tools that will help facilitate their reintegration back into society if they actively participate in our program and utilize the tools that Soul's Harbor provides. We have Work Therapy, Relapse Prevention, Overcomers (faith based 12 step), Life Skills, N A and A A , Anger Management, Bible Study and a prayer every morning to start our day. wwwsoulsharbordallasorg

By teaming up with relocation companies across the country, Move for Hunger is creating one of the nation's largest year-round service programs Our movers offer to pick up the unwanted, non-perishable food items from those who are moving and deliver it to their local food banks Element Moving and Storage provides donated food to Minnie's Food Pantry for those in need within the community. www.moveforhunger.org www.minniesfoodpantry.org

Metrocrest focuses on assisting families, individuals and senior adults who are coping with crisis situations, need help stabilizing their lives, or who require support to live independently Basic services include rent and utility bill aid financial and budgeting assistance and food

We also provide employment counseling along with gas cards or bus vouchers for job-seekers and transportation, minor home repairs, and home-delivered meals benefit seniors. Seasonal distributions including school shoes and supplies for students, Sack Summer Hunger food for youngsters, and November and December holiday programs www.metrocrestservices.org

SAVING THE WORLD ONE MOVE AT A TIME

ACCURACY

Both our inside and outside Relocation Specialist have years of experience in this industry. Because of their love and passion to help with your move we have a 98% accuracy rate.

What moves us? Exceeding your expectations. We aim to please all of our customers and we do a great job at it. We maintained a 97% satisfaction rating with our customers when called and asked after the move was completed.

92%

REFERRALS

AND REPEAT CUSTOMERS

We pride ourselves on hiring only the best of the best and the most experienced movers. Because of this we have been able to maintain less than -1% claims rate on our moves

97%

SATISFACTION

We love our customers and our customers love us. We provide such a great service that 92% of our business is repeat and referral customers

CLAIMS -1%

COVERAGE OPTIONS

Included at no additional cost

Optional upgraded protection

Claims based on weight ($0.60 per lb per item)

Repair, replacement, or give cash value

Coverage based on declared shipment value

High-value item protection

Only items packed by company will be covered

Fragile items covered if properly packed

Deductible applies

Monthly fee for coverage while items are in storage

Damages must be noted on Bill of Lading at delivery

Time for file claim for local jobs

Time for file claim for long distance jobs

Basic Coverage- FREE

Included by law at no cost.

Notify in 7 days/ file claim in 90 days

Notify in 7 days/file claim in 9 months

Notify in 7 days/ file claim in 30 days

Notify in 7 days/ file claim in 30 days

Notify in 7 days/ file claim in 30 days

Notify in 7 days/ file claim in 30 days

Protection is limited to $0.60 per pound per item, regardless of actual value. Mandated by USDOT and TXDOT.

Mid-Level Coverage - Actual Cash Value (ACV)

Provides coverage based on the current market value of items at the time of loss, factoring in depreciation. Deductibles and max per-item limits apply, of 5% of the total coverage amount per item claimed.

Premium Coverage- Full Value Protection (FVP)

Items may be repaired, replaced with like-kind and quality, or compensated based on the replacement value. Best option for high-value or fragile shipments. An itemized list of high-value items is necessary to ensure proper coverage.

MOVING COVERAGE OPTION EXPLIANED

Element Moving and Storage prides itself on having a less than 1% claims rate for damaged goods. We take the extra steps to ensure your items get to your new home in the same condition that they left your old home. We do understand that things happen, and for this reason, we offer a few options for protection at additional cost levels for you to choose from. Ask your Relocation Specialist for details.

Please note the following exclusions: Items that are boxed and packed by the client will not be covered. All glass, televisions, china cabinets, marble, and any fragile items must be covered with materials beyond the basic moving blankets for us to move them and stay covered. Pressed wood items are not covered. These items are fragile and not made to be moved often.

ASK YOUR SALES REP FOR THE COST OF ADDITIONAL COVERAGE.

If you ’ re hiring a moving company, verifying their USDOT (for interstate moves) and TXDOT (for local moves) and checking their credentials to ensure they meet all necessary regulatory requirements is good.

CHOOSING A LICENSED MOVER

DURING YOUR MOVE

IN CASE OF A PROBLEM