Vice President for Information Technology Status and Activity Report for October 2021 Prepared by Timothy M. Chester, Vice President for Information Technology (VPIT) 1. Key Items for Faculty and Staff Meetings •
Biannual cybersecurity training moving to new comprehensive platform: All University System of Georgia (USG) employees are required to complete cybersecurity awareness training twice annually, in April and October. Moving forward, a new online platform, KnowBe4, will be used by all University System of Georgia institutions to provide the twice annual training. This training has been professionally developed to provide a more comprehensive education on good cybersecurity practices. Training in this new system will be centralized and cohesive across all USG institutions. To complete the training, log in to the KnowBe4 Portal at https://training.knowbe4.com/auth/saml/8840131a04b53 with your UGA MyID and password. Once you have logged in to the KnowBe4 portal you will be taken to UGA's training page. Click on the training to start. If no training appears, go to the drop-down menu under your name in the upper right corner of the screen. Click on the 'My Training' option to view your available training. Faculty, staff, and student employees who have questions about the training should contact the EITS Help Desk at 542-3106 or e-mail at helpdesk@uga.edu. The deadline for all faculty, staff, and student employees to complete the training module is October 29, 2021.
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Plan for outages during October 23 fall network maintenance: EITS will conduct a network maintenance on October 23. Unlike previous planned network maintenances where outages were intermittent, this maintenance will result in a complete outage of service access. The network maintenance will result in complete outages of campus Internet access and campus information systems on Saturday, October 23 from 6:00 a.m. until 11:59 p.m. Network maintenances are necessary to continue to support the network, allowing EITS to provide ample bandwidth and Internet capacity to the University in the future. We typically conduct large network maintenances twice a year, during which campus Internet and campus information systems are usually inaccessible. For questions, contact Chris Baines at cbaines@uga.edu.
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Redesigned Duo Mobile App coming in October: In mid-October, Duo, the vendor behind our ArchPass two-step login solution, will introduce a redesigned version of its Duo Mobile App. This is the app you may use when you perform two-factor authentication to log in to many UGA applications, including Athena, eLearning Commons, the Remote Access VPN and more. The redesigned Duo Mobile App will include features to improve your login experience including: o o o o
Updating the position of the Approve/Deny buttons so that Approve is on the right, a more natural location. Improving the accessibility of the app, including adding a landscape view, variable font sizes and improved color contrast. Providing clear guidance on restoring your accounts if you get a new phone. Making it easier to find and manage your accounts with a simpler interface.
The core functionality of Duo Mobile is not changing. You can continue to receive a Duo Push notification, use passcodes, add, edit, reorder, and remove accounts, and back-up and restore accounts. Duo will release the improved app October 11-18 for iOS and VPIT Status and Activity Report for October 2021
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