Vice President for Information Technology Status and Activity Report for May 2023 Prepared by Timothy M. Chester, Vice President for Information Technology (VPIT) 1. Key Items for Faculty and Staff Meetings •
New DUO Universal Prompt coming to eLC, Athena, other SSO applications: To further enhance the security of UGA’s information assets, the login process for applications that use UGA’s Single Sign-On Service (SSO), including eLearningCommons, Athena and OneUSG Connect, will change for UGA students, faculty and staff, effective May 18, 2023. Duo, the vendor behind UGA’s ArchPass two-step login solution, is updating the look and feel of their universal authentication prompt, and the process for the second step of twostep authentication will change. Currently, students, faculty and staff logging into SSO applications are able to pick from several options for two-step authentication, including a push notification from the Duo Mobile App; entering a passcode generated by the Duo Mobile App; a phone call; or a passcode sent via SMS text. After May 18, when a user logs into eLC, Athena, or another SSO application, they will see the new Duo universal authentication prompt, which will automatically pick the most secure option for authentication. The authentication option chosen will depend on what devices the user has enrolled in Duo. For example, if a user has the Duo Mobile App installed on their smartphone, the prompt will automatically send a push notification. Users can stop the automatic selection, and pick a new default option for future authentication prompts the first time they log into an SSO application after May 18. In addition, the option to remember your Duo credentials for 30 days will change. Instead of “Remember Me,” users will see “Trust this browser?” Select “Yes, trust browser” to remember your Duo credentials. Questions can be directed to Lance Peiper, Associate Director for Information Security, lpeiper@uga.edu.
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Mission-Critical systems inventory begins soon: The University System of Georgia (USG) requires an inventory of “Mission-Critical” systems every fiscal year. The inventory process requires the assistance of UGA’s Departmental Network Liaisons (DNLs) in reviewing and identifying critical systems by marking them correctly in the IP Management System (proteus.uga.edu). The USG IT handbook defines a Mission-Critical system as “a system which contains confidential or sensitive data” or “serves a critical and necessary function for daily operations.” The inventory process will begin May 4. If you are a DNL, please review systems in Proteus to ensure you have accurate information. Please keep in mind any new systems you may have implemented or decommissioned in the past year. Please appropriately document those changes in Proteus. You must complete this process by May 26. For more information, please contact Ben Myers at bmyers@uga.edu.
2. Services for Students •
EITS Student Information Services team optimizes Athena for class registration: UGA students began registering for Fall 2023 classes during time ticketed registration, April 621. During this period, students engaged in registration activities in Athena about 285,000 times, which includes adding and/or dropping classes close to 170,000 times. Athena is put under the most stress during time ticketed registration, as students try to register for their favorite classes during their assigned registration time slots. To ensure an optimal user experience for our students, the EITS Student Information Services team, which supports Athena, conducts a series of pre-registration optimization tasks, including a
VPIT Status and Activity Report for May 2023
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